Collections Manager (Revenue Assurance team)
Gurgaon
1 open position
About WareIQ
We are making India’s e-commerce businesses successful by giving them the poweí of Amazon píime- like logistics.
Trusted by 400+ top Indian brands, we are helping them accelerate online sales and expedite their growth through a synergistic combination of advanced technology, robust fulfilment infrastructure & seller enablement services!
WareIQ is backed by leading global investors including Y Combinator, Funders Club, Flexport, Pioneer Fund, Soma Capital, and Emles Venture Partner.
Responsibilities
- Driving Pan India collection. Track and follow up on customer payment promises related to settlements.
- 5+ years’ experience in the B2B payment collections.
- Contact customers for payment through phone and email, adhering to collections strategy.
- Responsible for tracking and controlling delinquency – Bucket-wise and DPD-wise – and focusing on non-starters.
- Manage bad debt write-offs, including forecasting, approval, and reconciliation.
- Generate and analyze AR aging reports, TDS 26AS, prioritizing customer accounts based on collections strategies.
- Collaborate with cross-functional teams to align collections strategies with business goals.
- Develop and execute innovative collections strategies aligned with the company’s growth objectives.