Fulfillment Lead

WareIQ Location Bangalore
Operations Operations


WareIQ’s mission is simple: provide Amazon-grade logistics to online brands in India

We’re backed by reputed investors like Y Combinator, Funders Club, Soma Capital, Pioneer Fund & Emles Advisors who have a background in backing transformative tech businesses.

We have a culture of fast-paced development, and delivery. The pace of our growth is incredible. If you want to tackle interesting problems, and create an impact within an entrepreneurial environment, join us!


  • Manage end-to-end Logistics & Warehousing requirements for all brands acquired in the South of
  • Manage & Negotiate contracts with 3PLs and scout for new service providers
  • Ensure best-in-class Service Levels across channels at optimum costs
  • Develop exhaustive know-how of WMS/OMS for Outbound fulfilment operations
  • Resolve operational issues that may arise from the end-to-end sales process (e.g., order status,
    returns, and deliveries, invoicing, pricing issues, and financial post-sales programs, reporting).
  • Prepare reports on SLAs at Brand X Channel X Region levels along with inventory levels, supply
    chain progress, procedural efficiency and other issues for senior management.
  • Ensure compliance with the company policies and relevant SOPs

Key Operations Metrics

  • Marketplace SLAs on Speed & Error Rates
  • Cost to Serve (Order Fulfilment Costs as % of GMV)
  • Inventory Accuracy

Key Skill Sets Required

  • Analytical mindset
  • Negotiation Skills
  • Stakeholder Management
  • Team management / Project Management
  • Multitasking & strong organizational Skills
  • Self-Motivated & ability to work independently

Apply for a position

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