By Aman Sandilya
December 23, 2022
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Zone skipping has become an increasingly popular logistics strategy for businesses looking to reduce shipping costs and improve delivery times. According to a study by the National Retail Federation, nearly 60% of retailers surveyed used zone skipping in their shipping operations.
One reason for the popularity of zone skipping is the increasing complexity of global supply chains. With more and more businesses sourcing materials and products from around the world, shipping costs can quickly add up. By bypassing certain shipping zones or regions, businesses can often find more direct and efficient routes, resulting in significant cost savings.
For example, a business that ships products from Asia to the United States might traditionally use ground transportation to move the goods across the Pacific Ocean. However, by using air or ocean shipping instead, the business could potentially save thousands of dollars in shipping costs and reduce transit times by several days.
Zone skipping in logistics refers to the practice of bypassing certain shipping zones or regions in order to reduce shipping costs or transit times. This can be done by using a more direct or efficient routing, such as by utilizing air or ocean shipping rather than ground transportation, or by using a third-party logistics provider that has established relationships and negotiated rates with carriers in specific regions.
Zone skipping can effectively reduce shipping costs and improve delivery times, especially for businesses that ship large volumes of goods over long distances or to multiple countries. However, it can also involve additional logistical challenges, such as coordinating with multiple carriers and customs agencies, and may not be feasible for all shipments.
“Large marketplaces like Amazon & Flipkart efficiently do Zone Skipping to lower their net logistics cost while delivering parcels at fast speed with low returns. Zone skipping refers to a shipping method in which a package is shipped to a location in a different zone from the intended destination, with the intention of reducing shipping cost and improving speed.Last-mile comprises 60-80% of the total logistics cost for most of the brands. So efforts to reduce this cost component derives maximum savings in the value-chain. In India logistics, Zone categorization works as follows: Zone A & B are local and regional zones while Zone C & D are metros & national shipping zones respectively. There is a huge difference in cost & speed between the zones, and RTO (returns) %.”– Harsh Vaidya, CEO & Co-Founder, WareIQ
“Large marketplaces like Amazon & Flipkart efficiently do Zone Skipping to lower their net logistics cost while delivering parcels at fast speed with low returns. Zone skipping refers to a shipping method in which a package is shipped to a location in a different zone from the intended destination, with the intention of reducing shipping cost and improving speed.
Last-mile comprises 60-80% of the total logistics cost for most of the brands. So efforts to reduce this cost component derives maximum savings in the value-chain. In India logistics, Zone categorization works as follows: Zone A & B are local and regional zones while Zone C & D are metros & national shipping zones respectively. There is a huge difference in cost & speed between the zones, and RTO (returns) %.”
Zone skipping can have several impacts on businesses and their supply chains, both positive and negative. Some potential impacts include:
One of the primary benefits of zone skipping is the potential for cost savings. By bypassing certain shipping zones or regions and utilizing more direct or efficient routing, businesses can save thousands of dollars in shipping costs.
Zone skipping can also lead to faster delivery times, allowing businesses to bypass congested or slower-moving shipping lanes and utilize more efficient routing. This can be especially important for businesses that rely on the timely delivery of goods to meet customer demand or production schedules.
However, implementing a zone skipping strategy can also add complexity to a business’s supply chain. Coordinating with multiple carriers and customs agencies can be time-consuming and may require additional resources. In addition, businesses must carefully evaluate the reliability and reputation of carriers to minimize the risk of damage or loss during transit.
Another potential impact of zone skipping is its potential environmental impact. By using more efficient or direct routing, businesses may be able to reduce their carbon emissions and other environmental impacts. However, air or ocean shipping may also have a larger environmental impact than ground transportation.
“To illustrate this with math, consider the following for a parcel to be shipped to Bangalore:➡️Shipping from NCR to Bangalore (Zone C Shipment), would typically cost, say INR 50/shipment (500 gms) by Air and would take 48 hours➡️Shipping this locally within Bangalore (Zone A Shipment) would cost INR 30/shipment and would take 24 hoursThis brings a savings of INR 20/shipment in last-mile delivery. Assuming fulfillment costs (storage, pick & pack) being the same in both the locations, the incremental cost would be first-mile cost & excess inventory holding cost. In our experience, this would blend to ~ INR 8/shipment This would lead to a saving of INR 12/shipment overall with an improvement in speed by 1 day. For a business with 3,000 orders/month, this translates to savings of INR 36,000 per month or INR 4,32,000 per year.Zone skipping also help in reducing returns. When an order is shipped directly to the customer, there is less opportunity for the item to be damaged or lost in transit. Additionally, by reducing the distance that orders have to travel, businesses can reduce the risk of delays or other issues that can lead to customer dissatisfaction and returns.As per our data, Zone D RTOs are 3 times of Zone A, and 2 times of Zone B. This not only adds to your cost, but dramatically impacts your future repeat purchases in the Zone.It’s important to note that zone skipping may not always result in a cost benefit, as the cost of inventory holding & first-mile may overshoot the savings if not done right. In this case, a brand would be buying the fast-shipping experience without the savings. As an intelligent fulfillment network, WareIQ helps brands with real-time insights on Zone Skipping, and create inventory plans to lower holding costs. Further, we have daily stock replenishments running between our FCs across the zones leading to efficient transfers at low cost. All done seamlessly through a centralized platform.”– Harsh Vaidya, CEO & Co-Founder, WareIQ
“To illustrate this with math, consider the following for a parcel to be shipped to Bangalore:
➡️Shipping from NCR to Bangalore (Zone C Shipment), would typically cost, say INR 50/shipment (500 gms) by Air and would take 48 hours➡️Shipping this locally within Bangalore (Zone A Shipment) would cost INR 30/shipment and would take 24 hours
This brings a savings of INR 20/shipment in last-mile delivery. Assuming fulfillment costs (storage, pick & pack) being the same in both the locations, the incremental cost would be first-mile cost & excess inventory holding cost. In our experience, this would blend to ~ INR 8/shipment
This would lead to a saving of INR 12/shipment overall with an improvement in speed by 1 day. For a business with 3,000 orders/month, this translates to savings of INR 36,000 per month or INR 4,32,000 per year.
Zone skipping also help in reducing returns. When an order is shipped directly to the customer, there is less opportunity for the item to be damaged or lost in transit. Additionally, by reducing the distance that orders have to travel, businesses can reduce the risk of delays or other issues that can lead to customer dissatisfaction and returns.
As per our data, Zone D RTOs are 3 times of Zone A, and 2 times of Zone B. This not only adds to your cost, but dramatically impacts your future repeat purchases in the Zone.
It’s important to note that zone skipping may not always result in a cost benefit, as the cost of inventory holding & first-mile may overshoot the savings if not done right. In this case, a brand would be buying the fast-shipping experience without the savings.
As an intelligent fulfillment network, WareIQ helps brands with real-time insights on Zone Skipping, and create inventory plans to lower holding costs. Further, we have daily stock replenishments running between our FCs across the zones leading to efficient transfers at low cost. All done seamlessly through a centralized platform.”
An eCommerce company should consider zone skipping when:
Zone skipping can help modern Indian eCommerce by placing inventory closest to customers, thus lowering shipping costs and boosting delivery times. This can also help companies manage their inventory more efficiently and meet high demand in certain regions.
However, it’s important to note that zone skipping comes with its own complexities, such as compliance with laws and regulations, communication with suppliers and manufacturers, managing inventory and forecasting demand.
Therefore, it is important to put this into action with a trusted 3PL that possesses the aforementioned capabilities of generating sharp data insights regarding your supply chain, has a smart fulfillment platform for easily placing your inventory at the right location, and has designed a refined people and process approach is well-aligned with your business goals and objects and makes zone skipping as a strategy seamlessly possible.
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Aman Sandilya is a Product Marketing Manager at WareIQ, with over 5 years of experience across Product Marketing, Brand Marketing, Marketing Communications, Event Marketing, etc. He has previously worked with Cognizant, Capgemini, and Merilytics focusing on marketing initiatives for clients from eCommerce, CPG, Retail, Logistics, and Operations domains.
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With the rise of eCommerce competition, customers are increasingly looking for more personalized and tailored shopping experiences. By offering personalization and customization options, eCommerce brands can differentiate themselves from their competitors and build stronger relationships with their customers.Additionally, order personalization and customization can help to increase customer satisfaction and loyalty. When customers receive a product that is customized to their preferences, they are more likely to feel satisfied with their purchase and may be more likely to return to the brand in the future.Order personalization and customization can also help to drive sales and revenue growth. By offering personalized and customized products, eCommerce brands can increase the perceived value of their products, which can lead to higher prices and increased sales.How can WareIQ Help?WareIQ's full-stack fulfillment solution has enabled multiple leading brands across categories such as Blissclub, Setu Nutrition etc. create a delightful experience for their customers by utilizing custom packaging material, thank you notes, combo creation etc. This helps brands deliver a premium customer experience and makes the moment of truth - the unboxing experience- unforgettable for clients.In case a brand has a particular requirement for packaging material, we can be flexible about it and help brands fulfill the orders in the way they feel is the best for their customers.With our capable fulfillment operations team, brands can rest assured that their orders are being picked, packed, and shipped in an accurate fashion, without any delays or damages, leading to on-time deliveries which facilitate positive customer sentiment about the brand experience.To know more about our personalization and customization services, visit: WareIQ Order Customization and Personalization
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