Delhivery vs Blue Dart: Decoding the Logistics Battle in India

December 23, 2023

delhivery vs blue dart
delhivery-vs-blue-dart

Blue Dart and Delhivery are leading logistics companies in India, serving domestic and international segments. Blue Dart is quite old (1983) compared to Delhivery, which started in 2011 for hyperlocal delivery services in India. Today, both logistics providers are much sought-after by individuals and enterprises as reliable shipping partners. However, Delhivery vs Blue Dart’s features and benefits differ in quantity and quality. 

Due to its faster and more comprehensive coverage, Delhivery is more customised for SMB e-commerce shipping solutions. Warehousing is the unique solution by Delhivery. Blue Dart is the undisputed logistics provider in Metros Tier 1/II cities, fast expanding its local coverage. Retailers seeking to choose between Delhivery vs Blue Dart shall consider the following comparison for insights.

Salient Features of Delhivery

  • Domestic and international shipping. International shipping in partnership with significant cargo carriers.
  • Two-day COD remittance to facilitate working capital for D2C brands.
  • AI and ML-powered capabilities to verify customer addresses and delivery route optimization, combined with AI-powered RTO predictors, improve deliverability.
  • API integrations for omnichannel vendors to sync, track, and verify incoming orders. Servers Shopify, WooCommerce, and Magento.
  • Wide variety of shipping speeds, including one-day delivery, same-day delivery, time-bound, and slot-based deliveries. Specialised handling and shipping of fragile, dangerous, and hazardous goods.
  • Options of quality check at customer doorstep for return orders, exchanges, and replacements to ensure high saleability of items for D2C brands.

Salient Features of Blue Dart

  • Domestic and international shipping with dedicated cargo airlines leads to lower international shipping costs.
  • Lowest RTO prices in the logistics domain.
  • Specialised delivery options for temperature-controlled logistics.
  • Excellent customer support, along with live tracking capabilities and instant feedback.
  • Reduced documentation with digital payment options, digital proof of delivery, etc.
  • Same-day, next-day, and Sunday/holiday deliveries and time-slotted delivery options for time-critical businesses.
  • Efficient management solutions for exchange and reverse orders.
  • Exclusive e-tail delivery teams to reduce last-mile delivery delays and challenges.

Services offered by Delhivery vs Blue Dart

The delivery options of Blue Dart fall under a wide selection of portfolios like Domestic Priority, Dart Apex, Dart Plus, and Dart Surface line. Each portfolio has customised shipping speeds, rates, and tracking methods tailored for different business needs. The Delhivery vs Blue Dart portfolio is relatively straightforward with Express Parcel, freight forward, part and full truck loading, and warehousing capabilities. 

Warehouse management is the unique service offered by Delhivery vs Blue Dart that is crucial for small and medium businesses. Delhivery is known for its fast and reliable domestic shipping with the broadest coverage.

Analysis of Pricing

Shipping rates of Delhivery vs Blue Dart take weight and distance into consideration. Delhivery has a strong warehouse network across the country (90+ locations), leading to optimised shipping rates and hyper-local delivery. Blue Dart has domestic warehouses across 45+ sites, which means higher shipping costs for e-commerce businesses. 

Extensive coverage and shipping routes of Delhivery vs Blue Dart also contribute to lowered shipping costs due to decreased fuel costs. However, Blue Dart has other strengths, like parcel lockers and vital workforce resources.

The type of service, package dimensions, insurance coverage, and remarkable handling influence Blue Dart shipping costs. Box size and quantity, delivery speed, mode of payment (Prepaid/COD), and type of order (Forward/Reverse/RTO) influence Delhivery shipping pricing.

Blue Dart Pricing for Domestic Courier

Shipping WeightDomestic Priority 1030Domestic Priority 1200Critical Express
First 500 gmsRs. 150Rs. 150Rs. 100
Additional 500 gmsRs. 75Rs. 75Rs. 50

Delhivery Pricing for Domestic Courier

ServiceShipping PricesShipping Prices
Express DeliveryINR 40 (For local parcels up to 500 grammes)
INR 300 – INR 500 (For parcels over 10 kg)		INR 75 (Up to 500 grammes parcel for national delivery)
INR 300 – INR 500 (For parcels over 10 kg)
Air CargoINR 100 (For local parcels up to 1 kg)
INR 350 – INR 550 (For parcels over 10 kg)		INR 150 (Up to 1 kg parcel for national delivery)
INR 350 – INR 550 (For parcels over 10 kg)
Ground Transportation (Nationally)INR 75 (For parcels up to 1 kg)INR 180 (For parcels up to 10 kg)

Delivery Options of Delhivery vs Blue Dart

Delhivery vs Blue Dart delivery options offer almost all the major options, including same-day delivery, next-day delivery, time-bound delivery options, and slot-based delivery. Blue Dart also has Sunday/holiday delivery options and custom solutions for time-critical businesses. 

Blue Dart ensures a high-end customer experience through reduced payment, return, and exchange documentation. Both providers offer live courier visibility, empowering customers to analyse their last-minute delivery changes. 

Blue Dart offers specialised shipping for temperature-controlled goods, which is helpful for laboratory shipments. Similarly, Delhivery also specialises in handling and delivering high-value logistics and dangerous/hazardous goods, promising safety to industries like medicine, chemicals, and pharmaceuticals. 

Network Reach and Coverage

The network reach of Delhivery vs Blue Dart shows significant differences. Delhivery has access to 18,600+ pin codes across India, while Blue Dart has access to 16,000+. Delhivery started as a hyperlocal delivery service provider in India. So the higher coverage of Delhivery vs Blue Dart is only understandable. 

Delhivery excels in its remote domestic reach, leading to 2,200+ last-mile centres and indicating fewer last-mile delivery problems. Blue Dart vs Delhivery services are top-notch in metros, trying to catch up in Tier III and IV cities.  

In the international logistics segment, Blue Dart has a reach of over 220 locations worldwide. Blue Dart is the first logistics company in India with its own Cargo Airlines, which facilitates more transparency and accountability for users. Delhivery uses the Air Cargo services of FedEx and Aramex. Due to a lack of direct control over the shipping process, end users can expect less accountability regarding order delays and related factors.

Technology and Tracking capabilities

Delhivery originated as the biggest 3PL provider using artificial intelligence and machine learning algorithms to counter RTOs, verify customer addresses, and find efficient routes. E-commerce businesses can immensely benefit from discounts on shipping rates. D2C brands can prevent fraud and save valuable time serving genuine customers. 

Blue Dart employs analytics, predictive modelling, AI, and ML algorithms over data collected from around a million daily shipments across 55,000 locations. Blue Dart uses this data and technology to stay true to the delivery times and provide regular tracking details.

The tracking capabilities of Delhivery vs Blue Dart provide real-time tracking for customers. Customers can get regular updates, expected arrival dates, last-mile tracking, etc. Customers can track Delhivery orders 24/7, through their Mobile number or AWB, order ID, or LRN, making it more user-friendly for D2C brands. Tracking in Blue Dart is only possible through a waybill or reference number.

In case of delays, Delhivery provides an IVR number. Blue Dart has centralised customer service numbers to help customers know the consignment status.

International Shipping

Blue Dart is the oldest competitor in the Indian logistics domain and has a dedicated fleet of cargo airlines to service international shipping to over 220 countries. Blue Dart paves the way for high shipping speeds and lowered shipping costs. Direct control over cargo shipping entails that reputed brands have more room for negotiation, booking more space to accommodate particular handling goods.

International shipping of Delhivery vs Blue Dart is less efficient as Delhivery has no dedicated air freight carriers. It partners with other logistics providers and airlines to accomplish global shipping. Blue Dart and various shipping services provide better service in the international shipping segment.

Conclusion

The analysis of Delhivery vs Blue Dart reveals that Delivery is more customised for e-commerce businesses. It has simple tracking procedures, handling RTOs, and hyperlocal reach. However, Delhivery customer support could be more attractive. Blue Dart offers more reliability in the international shipping domain, while Delhivery caters to faster shipping. Similarly, the features and services of Delhivery vs Blue Dart have pros and cons that cater to the different needs of D2C brands.

Blue Dart has an edge over all its competitors for shipping in metros and Tier I/II cities. D2C brands that require delivery anywhere on time might find it disadvantageous. 

The choice of Delhivery vs Blue Dart for 3PL depends on the need and type of businesses. Industries that require shipping of temperature-controlled logistics have to go for Blue Dart. If speed is a concern, Delhivery offers more leverage. Likewise, brands must narrow their requirements before choosing between Delhiver and Blue Dart.

FAQs

Delhivery vs Blue Dart: which is better for E-commerce Businesses?

Multiple channel E-commerce businesses have to decide the best choice between Delhivery vs Blue Dart based on an assessment of their needs. Both 3PL providers have pros and cons in shipping solutions. Delhivery has hyperlocal coverage, AI-powered RTO trackers, two-day COD remittances, easy returns, and exchange management.
Blue Dart has no extensive hyperlocal range but is a leader in Metro’s Tier I/II cities. D2C brands can negotiate from a spectrum of delivery options with Blue Dart under a broad portfolio, including Dart Apex, Domestic priority, Dart surface line, etc. For general 3PL services, Delhivery seems to offer better services.

What are the features of Delhivery vs Blue Dart Tracking?

The tracking capabilities of Delhivery are simple for customers. By providing a mobile number, customers can get the live location details of their order in Delhivery. Delhivery tracking is possible only with a waybill or reference number, which could be more user-friendly for D2C brands. Customers can also reach Blue Dart customer service to know their order status. Tracking features of Delhivery vs Blue Dart offer live tracking features 24/7 for customer experience.

What is cheaper between Delhivery vs Blue Dart charges?

The pricing chart of Delhivery vs Blue Dart depends on consignment weight, dimensions, shipping location, international or domestic shipping, etc. Both 3PL logistics facilitate price calculators on websites. However, BlueDart charges are expected to be low for international shipping due to dedicated cargo services. Delhivery partners with FedEx and Aramix for international shipping services. On the other hand, the extensive coverage of Delhivery, around 18,500+ locations, translates into cheaper shipping prices.

What is better between Delhivery vs Blue Dart for international shipping?

Blue Dart is India’s first 3PL logistics provider with dedicated Cargo airlines for global shipping services, with six B757-200 freight carriers. So, we can expect that Blue Dart has direct control over the shipping speeds and cargo lines. Blue Dart better serves shipping costs, reliability, and efficiency. Delhivery is known for its faster international shipping, which is more convenient for small and medium businesses catering to international customers.

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Ensure that each product listing includes the following: High-quality images Detailed and accurate product descriptions Pricing information Stock availability Use keywords and SEO practices to make your listings more visible to potential customers. Compliance and Quality Check JioMart may conduct a compliance and quality check to ensure your products meet their standards. Be prepared for periodic audits to maintain high-quality listings and customer satisfaction. Start Selling After your products are listed and approved, you can begin selling on JioMart. Use the seller dashboard to manage orders, track inventory, and address customer queries. Utilise Seller Support JioMart offers extensive seller support services to help you optimise your sales and resolve any issues. Participate in training programs and webinars JioMart provides to enhance your selling strategies. 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Managing APOB for Nykaa: Tips for Sellers

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Additionally, these partners provide tracking services that enable customers to monitor the status of their orders in real time. Collaborating with multiple delivery partners also helps Nykaa manage peak season demands and handle large orders efficiently. By leveraging the expertise and infrastructure of its delivery partners, Nykaa ensures a seamless shopping experience for its customers, reinforcing its position as a leading e-commerce platform in the beauty and wellness sector. Process of Nykaa Seller Registration Registering as a seller on Nykaa involves a straightforward yet comprehensive process designed to onboard legitimate and quality-focused businesses. The registration process includes the following steps: Account Creation: Visit the Nykaa Seller Portal and create an account by providing basic information such as name, email address, and contact number. Business Information: Enter detailed business information, including business name, type, and GSTIN. Ensure that all APOBs are registered and listed. Document Submission: Upload necessary documents such as GST registration certificate, PAN card, bank account details, and address proof for the primary and additional places of business. Product Listing: After verification, list your products on the Nykaa platform by providing detailed descriptions, images, and pricing. Onboarding Completion: Once all details are verified and approved, your seller account is activated, and you can start selling on Nykaa. You may also like to read: Step-by-Step Guide to Registering an APOB for Amazon How to Track Nykaa Delivery? Nykaa provides a robust delivery tracking system to ensure transparency and enhance customer satisfaction. Once an order is placed, sellers can access real-time tracking information through Nykaa’s Seller Dashboard. This tracking system includes: Order Confirmation: Sellers receive an order confirmation with details such as order number, product, and customer information. Dispatch Notification: When the product is dispatched, a tracking number is generated, and both sellers and customers can monitor the shipment’s progress. Real-Time Updates: The tracking system offers real-time updates on the shipment’s status, including pick-up, transit, and delivery stages. Delivery Confirmation: Upon delivery, the seller and the customer receive a notification confirming that the order has been successfully delivered. This efficient tracking system keeps customers informed, helps sellers manage their inventory, and promptly resolves potential delivery issues. Vital Tips for Nykaa Sellers To succeed as a seller on Nykaa, it’s essential to adopt best practices that optimise operations and enhance customer satisfaction: Efficient Inventory Management: Keep your inventory updated and ensure that popular items are always in stock to avoid missing out on sales. Clear Product Descriptions: Provide detailed and accurate product descriptions and high-quality images to attract and inform potential customers. Competitive Pricing: Regularly review and adjust your pricing strategy to remain competitive in the market. Customer Service: Offer excellent customer service by promptly responding to queries and resolving issues quickly. Leverage Promotions: Participate in Nykaa’s promotional campaigns and offers to boost visibility and sales. By implementing these tips, sellers can enhance their presence on Nykaa and build a loyal customer base. Also read: APOB Registration on AJIO Conclusion In the dynamic world of e-commerce, managing an Additional Place of Business (APOB) efficiently is crucial for sellers on platforms like Nykaa. APOB registration ensures compliance with regulatory requirements and facilitates smoother business operations across multiple locations. By understanding the intricacies of APOB for Nykaa, sellers can leverage their business's potential, expand their reach, and enhance their service quality. Embracing effective logistics and delivery partnerships is equally important. Nykaa's collaboration with trusted delivery partners and robust tracking mechanisms ensures timely and reliable deliveries, contributing to a superior customer experience. Following the outlined tips and best practices, Nykaa sellers can streamline operations, boost customer satisfaction, and achieve sustainable growth in the competitive e-commerce landscape. FAQs About APOB for Nykaa What is an Additional Place of Business (APOB) for Nykaa sellers?An Additional Place of Business (APOB) for Nykaa sellers refers to any location other than the primary registered office where business operations such as storage, dispatch, or delivery are conducted. These locations must be registered with GST authorities to ensure compliance and smooth operations.How do I register an APOB for my Nykaa seller account?To register an APOB, log in to your GST portal and update your business details by adding the new location. If applicable, submit necessary documents such as proof of address and a lease agreement. Once approved, the APOB will be officially recognised and used for business operations.Who are Nykaa's delivery partners?Nykaa collaborates with several reputable delivery partners, including Delhivery, Blue Dart, and Ecom Express. These partners help ensure efficient and timely product delivery to customers, enhancing the overall shopping experience.What are the steps to become a Nykaa seller?To become a Nykaa seller, create an account on the Nykaa Seller Portal, provide detailed business information, submit necessary documents for verification, and list your products on the platform. Once your account is approved, you can start selling.How can I track my deliveries on Nykaa?Nykaa offers a robust delivery tracking system that is accessible through the Seller Dashboard. Sellers receive real-time updates on the status of their shipments, from dispatch to delivery, ensuring transparency and timely information for both sellers and customers.

July 24, 2024