WareIQ | Up to Speed | Latest Product Updates & News | Newsletter Issue #3

WareIQ | Up to Speed | Latest Product Updates & News | Newsletter Issue #3

August 30, 2022

We are back with a new set of updates for you!

Our brilliant engineering and product teams are working continuously towards enhancing our platform to meet all the needs of eCommerce brands – D2C and marketplace sellers, both!

Table Of Contents
  1. New Releases & Updates
  2. Supercharge Supply Chain with WareIQ Smart Fulfillment Platform Features

New Releases & Updates

Updated Webapp Analytics Tab

Product Newsletter 3_Smart Fulfillment Platform Update

A new, more intuitive look!

The revamped analytics tab now possesses graphical enhancements in the form of charts, graphs, and highlights, for the shipping and inventory sections, making analyzing data intuitive and easy.

Launching price offload feature for our same-day delivery service

Now with WareIQ RUSH app, you can choose to offload the cost of service utilization directly onto the customers, fully or partially. Interested? Register here to get early access.

Unified multi-brand portfolio view

Product Newsletter 3_Smart Fulfillment Platforn_Multi-brand View

One dashboard for all insights across multiple brands

Our merchant application has been modified to access data of multiple brands into a single dashboard. This will help in improving the accessibility & visibility of critical data. House of Brands and Multi-brand Portfolio companies can utilize this for easy monitoring & reporting purposes.

Daily automated reports for real-time issue-resolution

Product Newsletter 3_Smart Fulfillment Platforn_Automated Reports

Get automated reports encapsulating failed orders in the last 24 hours every day. The mail will include the reason for failure and failed order count. Address such issues & resolve escalations in real-time now.

Supercharge Supply Chain with WareIQ Smart Fulfillment Platform Features

WareIQ Shipping Badges App

Boost online conversions by displaying fast delivery timelines

Display pin code-based delivery timelines on your product page to enhance the buyer’s trust in your brand and improve your online conversion rate. Furthermore, our shipping badges app also captures pin code level demand data. Leverage this to sharpen your business growth plans. Watch the video here to know more.

WareIQ Network Planner: Optimize your fulfillment network for faster & cheaper shipping

Product Newsletter 3_Smart Fulfillment Platforn_Network Planner

Leverage our Network Planner to figure out which warehouse combination provides you with the fastest deliveries at the cheapest shipping cost. Moreover, our advanced algorithms provide you with automated recommendations regarding fulfillment network optimization.  Use these insights to modify your fulfillment network & boost your logistics performance across critical KPIs.

WareIQ Up to Speed

Up to Speed is WareIQ’s monthly product newsletter, encompassing all product releases, updates and feature launches. Subscribe to the newsletter to get stay ‘up to speed’ with the latest happenings and offerings from WareIQ.

You can also subscribe to the same on our LinkedIn handle: WareIQ Up to Speed

Supercharge your fulfilment with WareIQ now, contact our team.

Related Posts

Minimize Marketplace Claims Rejections with WareIQ’s New Returns QC Solution

Minimize Marketplace Claims Rejections with WareIQ’s New Returns QC Solution

Now you can rescue your brand margins from the impact of rising marketplace claims rejections. We are thrilled to announce the general release of our Returns QC solution that will allow sellers to access all the required image/video proofs on our tech platform in a few clicks.  No need to struggle with complex systems or wait endlessly for your warehouse operator to send you blurry CCTV footage that barely shows vital details like shipping labels and product attributes. What problem is this solving? 1) High Marketplace Claims Rejection Rate Rejections on Marketplace claims have increased more than 2X since last year. Marketplaces need image and video proof which are conclusive. 2) Unclaimed Rejections Lowering Profitability Unclaimed return claims completely wipe away the brand margins every month! 3) Complex Media Proof Capture & Retrieval Getting video/image proof from FCs is time-taking (2-5 days), and prone to error due to inconclusive image/video quality from CCTV footage Our Solution 1) WareIQ Returns QC App for HD Footage Capture Warehouse executives capture HD footage of returned items using our mobile app, reducing claims rejection due to low-quality footage used as proofs 2) WareIQ Tech Platform as System of Record Our platform logs real-time returns data and centralizes all media evidence from the QC app for easy access and retrieval during claims filing 3) Scan-based Error-free Returns Processing Handheld scanning devices for real-time updates during processing returns, and reducing data errors See our Returns QC App in action https://youtu.be/Sk5IwcqhcoY

August 23, 2023
Latest Updates for a Smoother & More Efficient Shipping Experience

Latest Updates for a Smoother & More Efficient Shipping Experience

We are pleased to announce updates to our WareIQ Panel that will simplify the shipping experience and make it more efficient. Here are the key updates. Simplified Courier Management Our clients now have the option to activate and deactivate courier accounts from their panel itself. By activating a specific courier, users can manage shipping using that courier. Similarly, deactivating a courier will disable any shipping options configured using this courier on the WareIQ panel. This update makes courier activation and deactivation much more seamless and easier to manage. View Courier Serviceability with Shipping Charges Easily For Single Orders Users can now view courier options along with shipping charge details, providing better visibility when selecting a courier for their orders. For Bulk Orders When selecting multiple orders, serviceability by couriers and respective shipping charges will be displayed. If some orders are unserviceable by a courier, users can process the servicable orders first and then process unserviceable orders with alternative courier options later, without the hassle of reselecting orders. Ship Directly Based on Shipment Weights Configured Users can now directly specify the dead weight and dimensions of a parcel to ship a product without having to manage it against the shipment. This new update expedites the shipping allocation process by allowing direct shipment without specifying product weights. We believe that these updates will enhance the overall experience of our users and help them manage your shipments more effectively and easily.

March 21, 2023
New Recharge Packs with WareIQ Interact for SMS & WhatsApp Notifications

New Recharge Packs with WareIQ Interact for SMS & WhatsApp Notifications

Introducing WareIQ's New Prepaid Wallet System for WareIQ Interact - our comprehensive customer communication solution. We are transitioning from postpaid notification billing to a prepaid wallet system. This new system will enable our clients to have better control over their communications and ensure a seamless delivery experience to the end customers. With the new prepaid wallet system, businesses will need to select a usage-based plan and recharge their wallet based on the chosen package to send notifications to their customers. Here are the recharge plans for SMS and WhatsApp communications: SMS Communications: Base Plan: INR 700, covers 2,000 SMSRegular Plan: INR 3,000, covers 10,000 SMSEnterprise Plan: INR 5,000, covers 20,000 SMS WhatsApp Communications: Base Plan: INR 1,200, covers 1,000 WhatsApp messagesRegular Plan: INR 5,000, covers 5,000 WhatsApp messagesEnterprise Plan: INR 10,000, covers 12,500 WhatsApp messages All prices are exclusive of applicable taxes. 'Order Shipped' notification will be provided as a complimentary message for each order, regardless of the recharge pack selected. Any additional communications availed per order will be adjusted based on the recharge packs chosen. There is no expiry of the recharge packs, and businesses can do multiple recharges to increase their eligible limits as needed. This new update will help eCommerce businesses who have partnered with us get a higher degree of cost control, flexibility, and transparency.

March 20, 2023