New Feature Launch: WareIQ Control Tower
October 06, 2022
Is your operations team struggling with understanding the most common causes for NDRs?
Do you wish to quickly know the degree of order delays and address it?
Want to get a quick snapshot of pickups that have occurred across warehouses?
Introducing WareIQ Control Tower: Enhancing Visibility into Operations through Intelligent Insights & Enabling Smarter Escalation Management
Manage NDRs Efficiently
- Track KPIs such as NDR raised, re-attempt requested, canceled, delivered etc. through our NDR dashboard
- Know the top 3 reasons for non-delivery of orders and take immediate action
- Get order-level information for each order and address open NDRs in real-time
Minimize Order Delays Across Couriers & Channels
- Track forward delivery delays and RTO delays
- Get a segmented view of order delays and instantly address delays of more than 7 days
- Access order-level delay data for each order
Track & Monitor Pickups Across Warehouses Easily
- Get a detailed summary of all the pickups
- Assess courier partner and warehouse performance
- Know your best-performing courier partner easily
Benefits
With this new feature, eCommerce brands will enjoy the following benefits:
- Enhanced visibility by tracking NDRs, Order Delays and Pickups in real-time
- Intelligent insights to enable quick action against issues and concerns
- Order-level data to know your operations in-depth, at a grassroots level
