New Feature Launch: WareIQ Control Tower

New Feature Launch: WareIQ Control Tower

Is your operations team struggling with understanding the most common causes for NDRs?

Do you wish to quickly know the degree of order delays and address it?

Want to get a quick snapshot of pickups that have occurred across warehouses?

Introducing WareIQ Control Tower: Enhancing Visibility into Operations through Intelligent Insights & Enabling Smarter Escalation Management

Manage NDRs Efficiently

WareIQ Control Tower_NDR Management
  • Track KPIs such as NDR raised, re-attempt requested, canceled, delivered etc. through our NDR dashboard
  • Know the top 3 reasons for non-delivery of orders and take immediate action
  • Get order-level information for each order and address open NDRs in real-time

Minimize Order Delays Across Couriers & Channels

WareIQ Control Tower_Managing Aging Orders
  • Track forward delivery delays and RTO delays
  • Get a segmented view of order delays and instantly address delays of more than 7 days
  • Access order-level delay data for each order

Track & Monitor Pickups Across Warehouses Easily

WareIQ Control Tower_Pickup Performance Analysis
  • Get a detailed summary of all the pickups
  • Assess courier partner and warehouse performance
  • Know your best-performing courier partner easily


With this new feature, eCommerce brands will enjoy the following benefits:

  • Enhanced visibility by tracking NDRs, Order Delays and Pickups in real-time
  • Intelligent insights to enable quick action against issues and concerns
  • Order-level data to know your operations in-depth, at a grassroots level
Aman Sandilya

Aman Sandilya

Aman Sandilya is a Product Marketing Manager at WareIQ, with over 5 years of experience across Product Marketing, Brand Marketing, Marketing Communications, Event Marketing, etc. He has previously worked with Cognizant, Capgemini, and Merilytics focusing on marketing initiatives for clients from eCommerce, CPG, Retail, Logistics, and Operations domains.

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