New Product Launch: WareIQ Shipping Badges

New Product Launch: WareIQ Shipping Badges

April 12, 2022

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All customers while purchasing online focus on how soon the product can be delivered and how trustworthy is the seller. Optimising these parameters can boost your top-line performance significantly and help you to:

  • Win customer’s trust and loyalty
  • Improve conversion rate during checkout

But how do you improve this? One of the easiest ways to do this is by displaying fast shipping timelines on your online store.

Introducing WareIQ Shipping Badges

WareIQ Shipping Badges allow you to display fast shipping timelines on your online store and win customer trust, leading to higher conversions and lower cart abandonment rates.

Capabilities

Display Delivery Time & Drive Sales

WareIQ Shipping Badges_Delivery Timelines

Display same day/next day/standard delivery badges & lower cart abandonment & boost conversion rates.

Enable Customers to Check Pin Code Serviceability

WareIQ Shipping Badges_Pin Code Serviceability

Our Shipping Badges allow customers to check the pin codes that are serviceable and intelligently display the fastest available shipping timeline as per the delivery zone and the time of the day customers are checking pin codes at.

Benefits

WareIQ Shipping Badges allows online sellers to:

  1. Display transparent shipping timelines to reassure customers and enhance their trust in the brand
  2. Boost add-to-cart conversions and lower cart abandonment rate
  3. Enable real-time pin code serviceability and deliver an Amazon-like premium pre-purchase experience to delight customers

Wish to know more? Visit: WareIQ Shipping Badges

Now available on Shopify App Store: Install

Supercharge your fulfilment with WareIQ now, contact our team.

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Minimize Marketplace Claims Rejections with WareIQ’s New Returns QC Solution

Minimize Marketplace Claims Rejections with WareIQ’s New Returns QC Solution

Now you can rescue your brand margins from the impact of rising marketplace claims rejections. We are thrilled to announce the general release of our Returns QC solution that will allow sellers to access all the required image/video proofs on our tech platform in a few clicks.  No need to struggle with complex systems or wait endlessly for your warehouse operator to send you blurry CCTV footage that barely shows vital details like shipping labels and product attributes. What problem is this solving? 1) High Marketplace Claims Rejection Rate Rejections on Marketplace claims have increased more than 2X since last year. Marketplaces need image and video proof which are conclusive. 2) Unclaimed Rejections Lowering Profitability Unclaimed return claims completely wipe away the brand margins every month! 3) Complex Media Proof Capture & Retrieval Getting video/image proof from FCs is time-taking (2-5 days), and prone to error due to inconclusive image/video quality from CCTV footage Our Solution 1) WareIQ Returns QC App for HD Footage Capture Warehouse executives capture HD footage of returned items using our mobile app, reducing claims rejection due to low-quality footage used as proofs 2) WareIQ Tech Platform as System of Record Our platform logs real-time returns data and centralizes all media evidence from the QC app for easy access and retrieval during claims filing 3) Scan-based Error-free Returns Processing Handheld scanning devices for real-time updates during processing returns, and reducing data errors See our Returns QC App in action https://youtu.be/Sk5IwcqhcoY

August 23, 2023
Latest Updates for a Smoother & More Efficient Shipping Experience

Latest Updates for a Smoother & More Efficient Shipping Experience

We are pleased to announce updates to our WareIQ Panel that will simplify the shipping experience and make it more efficient. Here are the key updates. Simplified Courier Management Our clients now have the option to activate and deactivate courier accounts from their panel itself. By activating a specific courier, users can manage shipping using that courier. Similarly, deactivating a courier will disable any shipping options configured using this courier on the WareIQ panel. This update makes courier activation and deactivation much more seamless and easier to manage. View Courier Serviceability with Shipping Charges Easily For Single Orders Users can now view courier options along with shipping charge details, providing better visibility when selecting a courier for their orders. For Bulk Orders When selecting multiple orders, serviceability by couriers and respective shipping charges will be displayed. If some orders are unserviceable by a courier, users can process the servicable orders first and then process unserviceable orders with alternative courier options later, without the hassle of reselecting orders. Ship Directly Based on Shipment Weights Configured Users can now directly specify the dead weight and dimensions of a parcel to ship a product without having to manage it against the shipment. This new update expedites the shipping allocation process by allowing direct shipment without specifying product weights. We believe that these updates will enhance the overall experience of our users and help them manage your shipments more effectively and easily.

March 21, 2023
New Recharge Packs with WareIQ Interact for SMS & WhatsApp Notifications

New Recharge Packs with WareIQ Interact for SMS & WhatsApp Notifications

Introducing WareIQ's New Prepaid Wallet System for WareIQ Interact - our comprehensive customer communication solution. We are transitioning from postpaid notification billing to a prepaid wallet system. This new system will enable our clients to have better control over their communications and ensure a seamless delivery experience to the end customers. With the new prepaid wallet system, businesses will need to select a usage-based plan and recharge their wallet based on the chosen package to send notifications to their customers. Here are the recharge plans for SMS and WhatsApp communications: SMS Communications: Base Plan: INR 700, covers 2,000 SMSRegular Plan: INR 3,000, covers 10,000 SMSEnterprise Plan: INR 5,000, covers 20,000 SMS WhatsApp Communications: Base Plan: INR 1,200, covers 1,000 WhatsApp messagesRegular Plan: INR 5,000, covers 5,000 WhatsApp messagesEnterprise Plan: INR 10,000, covers 12,500 WhatsApp messages All prices are exclusive of applicable taxes. 'Order Shipped' notification will be provided as a complimentary message for each order, regardless of the recharge pack selected. Any additional communications availed per order will be adjusted based on the recharge packs chosen. There is no expiry of the recharge packs, and businesses can do multiple recharges to increase their eligible limits as needed. This new update will help eCommerce businesses who have partnered with us get a higher degree of cost control, flexibility, and transparency.

March 20, 2023