Understanding Flipkart Logistics Tracking for Efficient Delivery
Published on April 22, 2025
• 7 min read
One of India’s largest e-commerce platforms, Flipkart, has taken extraordinary measures to improve and optimise the supply chain for efficient and faster delivery. Thanks to a robust logistics system, Flipkart has revolutionised its delivery timelines. Flipkart’s logistics tracking has several layers, which ensure a smoother delivery process. Today, we will explain how Flipkart logistics tracking works and facilitates efficient delivery to customers.
- Flipkart Logistics: What Is It?
- What Is Ekart Logistics?
- How Flipkart Logistics Tracking Works?
- How Flipkart Logistics Tracking Facilitates Efficient Delivery?
- How to Track Flipkart Orders on Ekart Logistics?
- Boost Your Fulfilment and Logistics Operations With Specially Curated Full-Stack Fulfilment Solution by WareIQ
- Conclusion
- FAQs About Flipkarts Logistics Tracking
Flipkart Logistics: What Is It?
Logistics is the cornerstone of Flipkart’s supply chain management, enabling faster and smoother delivery. It includes processes that start right when a customer places an order till the delivery of the product to the customer. Flipkart mainly used Ekart Logistics to process orders. Ekart is Flipkart’s in-house logistics company that handles the transit and delivery of orders.
What Is Ekart Logistics?
Ekart is one of India’s leading Supply Chain companies. Founded in 2009, it fulfils the ever-growing supply chain requirements nationwide. Ekart logistics by Flipkart offers reliable delivery channels and can be managed at scale.
How Flipkart Logistics Tracking Works?
Flipkart uses the most improved technologies in supply chain management to track logistics. Below is how the logistics tracking process works:
- Confirmation of Orders: The process starts when a customer orders. Once the order from the customer is received, Flipkart confirms it. Post confirmation, it is assigned to the nearest warehouse for fulfilment.
- Processing of the Order: After the warehouse receives the assignment, the product is packed, and the logistics team picks it up.
- Shipment In-Transit: Once the product is picked up from the warehouse, it is transported to the delivery location. The product moves through various hubs and delivery centres until it finally reaches the centre closest to the delivery location.
- Out for Delivery: When the package reaches the delivery location, it is handed over to a delivery agent by the delivery centre. A notification is sent to the customer stating that the package is out for delivery. Proper timelines are also provided for when the product will be delivered.
- Package Delivered: Once the package is delivered to the customer, the process is completed. Flipkart marks the order delivered.
In case of a return, Flipkart partners pick up the product from the customer’s location and hand it over to the logistics centre. After inspection, the product is sent back to Flipkart for a return/refund.
How Flipkart Logistics Tracking Facilitates Efficient Delivery?
Flipkart is able to provide faster and hassle-free delivery to its customers with the help of the following features:
Live Updates
The app and website provide timely updates to customers. All information is shared with them from the time the order is placed to the time it is shipped, including delivery.
SMS and Email
Once the order is placed, the customer receives a text and an email with the order details. Moreover, as the products move through various processes, the customer is informed via email and text. Thus, the customer is always informed about the order status. Notifications are also sent out on WhatsApp.
Expected Delivery Timeline
Estimated delivery timelines are also shared with the customer right after the order is placed. If the date of delivery changes, the customer is notified.
Tracking
Ekart logistics tracking for Flipkart orders is also available. When an order is in shipment, a tracking ID is generated. The ID helps Flipkart provide a status update for the order, which customers can view on the app or website.
Shipment Insights
Flipkart also provides its customers with updates about the movement of their shipments. The date and time are mentioned, as well as when they were moved from one centre to another. This detail is available for the customer to view.
Delivery Details
At times, once the package is out for delivery, a timeline and the contact details of the delivery agent are provided to the customers to facilitate smooth delivery.
Suggested read : Flipkart’s New Rate Policy: Tips for E-commerce Sellers
How to Track Flipkart Orders on Ekart Logistics?
Although Flipkart provides proper tracking on the app and website, you can also track your orders on Ekart Logistics. Below are the steps that you can follow to track your order:
- Visit the Ekart Logistics website – https://ekartlogistics.com
- Click on the Track Order option on the homepage.
- Enter the Flipkart logistics tracking number provided to you by Flipkart over SMS or email.
- Click on the “Track” option.
- A page will appear that shows all the tracking information, such as the status of your order and the estimated delivery date and time.
The delivery timeline may be extended due to weather conditions or any other reason. However, the status will be updated on the website.
If a glitch prevents you from tracking the order details on the Flipkart and Ekart websites, you can contact the customer support team on Flipkart through their app or website.
Also check – What is Flipkart Video Management System
Boost Your Fulfilment and Logistics Operations With Specially Curated Full-Stack Fulfilment Solution by WareIQ
WareIQ has helped eCommerce brands across categories overcome these challenges using its on-demand full-stack fulfilment solution that includes:
- Flexible capacity fulfilment centres across 12+ cities across India – ramp up or down storage space as per order surges during the festive sales season; store inventory closest to customers to increase regional utilisation.
- Get Seller Flex, FAssured, and other marketplace benefits with us, as our warehouses are 100% compliant with marketplace seller programs & SLAs.
- Inventory LogIQ: AI-led multi-channel inventory planning solution to minimise stockouts and automate replenishment
- Minimise inventory holding costs by fulfilling orders for all channels—your website & multiple marketplaces—from one shared inventory pool.
- Get access to a central tech platform that can integrate with all your sales channels, ERP, WMS, etc., to manage all your orders, inventory, and shipments.
Conclusion
Flipkart logistics tracking enables smooth process flow in the supply chain. Thanks to cutting-edge technology, it has been providing efficient and quick deliveries to its customers. Flipkart ensures transparency at all times by providing timely updates on the status of the shipment. Being able to track the product ensures a higher level of customer satisfaction. Flipkart is improving its logistics tracking to provide better customer service, regardless of whether the customer is a new customer or a regular customer. Owing to this, Flipkart has managed to be one of the most sought-after eCommerce platforms that customers find reliable.
Trending – Guide to Become a Flipkart Seller in 2025
FAQs About Flipkarts Logistics Tracking
How reliable is the estimated date of delivery provided by Flipkart?
Flipkart maps out all the activities beforehand and provides an estimated date that is generally accurate and reliable. However, unforeseen weather conditions or a delay in fulfilment by the seller can impact the estimated date of delivery provided.
What does “In Transit” mean on the tracking page?
The “In Transit” status means that your product has been shipped and is on its way to the next hub or delivery centre.
Can I track the delivery agent’s location for a Flipkart order?
Yes, you may be provided with the delivery agent’s contact details and location to make tracking easier. Once the delivery agent is out for delivery, the locations are shared.
What should be done if the order is not delivered on the estimated date of delivery?
If you have not received the package by the estimated delivery date, you can check the status in the tracking details. If the order is delayed, you will receive a notification from Flipkart, Ekart or third-party delivery partners (if any). You can also contact customer support for assistance with the delay.
How can I track my Flipkart order?
To track a Flipkart order, log into your account and go to “My Orders.” Then, select the order you want to track and open it to see its status. You can also use the tracking ID to track the order status on the Ekart website.
