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A Complete Guide to Ekart Logistics and Its Services

Ekart is a shipping and logistics firm that was started by Flipkart. It has seen substantial growth in the last three years, during which time they have improved their operations. Ekart ships over 6 million shipments with a last-mile network that covers up to 98% of the Indian postal codes. Owing to such competencies, Ekart has become one of India’s most prominent names for e-commerce logistics and supply chain firms. Ekart offers services such as express or standard delivery, Cash on Delivery (COD), and reverse logistics, among various shipping and fulfilment services. Ekart is the preferred service provider not only for e-commerce platforms and businesses but also for individuals who are looking for efficient shipping services. 

This article will explore Ekart Logistics, its services, and more. 

What is Ekart Logistics?

Ekart is a logistics and supply chain firm owned by Flipkart. It was launched in 2009, and since then, it has been growing considerably. With reliable delivery and variability at scale, Ekart is the best choice for businesses that are looking for effective logistics and supply chain management. 

To meet different business requirements, Ekart offers tailored supply chain solutions. They have warehouses in more than 20 locations that enable faster fulfilment. Ekart has a fleet of more than 7,000 trucks; also, it has 70+ fulfilment centres and 3,500 delivery hubs. Ekart ensures timely delivery in more than 14,000 pin codes. The Ekart shipping charges are also quite affordable when compared to its competitors. 

Service Offered By Ekart Logistics

Ekart Shipping and Logistics offers various shipping, fulfilment, and warehousing services. Below is a complete list of these services.

B2C Express

Ekart offers e-commerce shipping services to its customers. It provides B2C (Business to Customer) services catering to D2C brands, retailers, SMEs, and even e-commerce firms. They offer the best conversion rate in the country. Ekart shipping guarantees timely delivery, whether it is same-day or next-day delivery. Also, Ekart promises to deliver packages and parcels within 48 to 96 hours for long distances.

Below is the list of B2C offerings from Ekart:

  • The next day, delivery will be done to improve the customer experience.
  • Value-added Services include reverse pickup and quality checks for return pickups. Other services include exchanges, open box deliveries, smart RPV, and (QC/non-QC).
  • Large and one-size delivery for documents as well as heavy shipments.
  • Data-driven insights and timely tracking.
  • There are no hidden costs with one pricing for forward, COD, or RTO charges.
  • Dedicated seller platform for dispute resolution.

Warehousing Service 

Businesses can optimise their inventory with Ekart’s reliable and scalable warehousing services. Ekart’s storage solutions are scalable, flexible, and managed by professionals. Businesses can improve their warehousing experience with value-added services from Ekart. Moreover, it also has in-house tools like the warehouse management system, which ensures a smooth supply chain process.

Below is the list of warehousing services offered by Ekart:

  • Integration with in-house warehouse management system (WMS).
  • Value-added services like refurbishment, sustainable packaging, and value recovery.
  • Logistic management solutions with multiple services, reverse logistics, and vendor orchestration.
  • Complete inventory management with customised put-away, smart picking and configurable inbound services.

B2B Express

Ekart also offers a wide range of transportation services for B2B shipments. With extensive network hubs across India, it successfully handles regular as well as seasonal business fluctuations. Ekart offers full truckload (FTL) and even lesser truckload (LTL) shipping solutions. 

Below is the list of B2B Express service offerings by Ekart:

  • Air express service for time-sensitive shipments delivered across 1800 cities.
  • Surface Express offers an economical shipping service specially curated for B2B shipments.
  • Full truckload and part truckload services for reliable and efficient delivery of cargo.
  • DigiLock and GPS-enabled truck fleets ensure safety and security.
  • A network that connects over 21 airports for seamless cargo transit.

4PL Solutions

Ekart offers customised 4PL solutions for supply chain operations. These comprehensive solutions ensure that different operations in a supply chain, such as warehousing, inventory management, and logistics, are seamlessly operated and integrated. 

Below is the list of 4PL services offered by Ekart:

  • Single handling partner throughout the process.
  • Customisation is allowed at each step of the supply chain management. 
  • Scalability while being cost-effective as per requirement.
  • End-to-end management to increase speed efficiency in the supply chain.
  • Utilising technology to enhance performance while providing timely updates.
  • Up to a 30% increase in conversion.
  • Lesser inventory losses and damages.

Community Warehousing

It is specially designed for the sustainable growth of a large online marketplace that offers multiple product segments. A fully integrated and tech-enabled warehousing service that offers state-of-the-art performance, faster delivery, higher ROS, and almost zero losses in the community warehousing service from Ekart.

Below is the list of community warehousing services by Ekart:

  • Tech-enabled warehousing with packaging solutions for tailored services.
  • Vast network with proper placement intelligence.
  • Fulfilment service that offers easy onboarding and integration. It also allows access to all major sales channels.
  • Stock placement and planning services, along with real-time operations and inventory visibility. 
  • Line hall and drop Services with accessibility to more than 15,000 pin codes
  • Exchange, RVP and PREXO Services.
  • Other value-added services.

Suggested – Types of Courier Services for eCommerce Businesses

How Do You Track a Parcel with Ekart Logistics?

Ekart provides real-time updates when the parcel is shipped. However, if you wish to check the exact update on the shipment you sent, you can easily track it on the Ekart webpage. Below are the steps that can be followed for Ekart logistics tracking:

  • Visit Ekart’s website – https://www.ekartlogistics.in
  • Next, you have to click on the “Track Order” option on the homepage.
  • Now you can enter the tracking number/tracking ID in the space provided and click.

Tracking B2B, FTL, PTL, and bulk shipments is super easy with Ekart. Clicking on the other option on the tracking page will take you to a new page, where you will have to enter the tracking number. Various Ekart delivery partners can offer timely updates via SMS or email so that you don’t have to manually track an order.

Related – Flipkart Logistics Tracking Explained: Fast, Reliable, and Efficient Deliveries

Get Faster and Hassle-free Logistics Solutions from Ekart

WareIQ is a Y-Combinator-backed eCommerce full-stack platform offering multi-channel fulfillment across D2C, Marketplaces, Quick Commerce, and B2B (General Trade & Modern Trade)

Our solution offers:

  • Pan-India network of Seller Flex & FAssured compliant across 12+ cities operated by WareIQ and shipping partners for last-mile delivery across 27000+ pin codes
  • Multi-Channel Fulfillment Platform with plug-and-play integrations across marketplaces (Amazon, Flipkart, Myntra, Nykaa, etc.), D2C platforms (Shopify, Magento, Woocommerce, etc.), WMS, and ERPs to support fulfilment across distributors, flagship stores and eCommerce channels with analytics capabilities to assess operational performance
  • Inventory LogIQ: AI-led multi-channel inventory planning solution to minimise stockouts and automate replenishment
  • Leverage the tech-enabled returns QC solution to capture, centrally store, and auto-index HD media evidence of damaged or missing returned products and eliminate marketplace claims rejections.
  • A host of seller enablement and support – dedicated account manager, APOB/PPOB registrations, GST registration, NDR & COD verification, etc.

Conclusion

Considering various logistics service providers, Ekart is one of the top companies that businesses prefer. Ekart Logistics has revolutionised the shipping industry in India as it offers reliable speed and cost-effective logistics and delivery services. Whether it is a small package sent by an individual or a massive shipment for businesses, Ekart ensures that all requirements are fulfilled. Services like B2C express, B2B express, warehousing, and community warehousing are offered by Ekart. Also, tracking a shipment is a breeze with simple and reliable shipping and logistics services. 

Explore – Fastest Delivery with eKart and WareIQ

FAQs About Ekart Logistics

Does Ekart provide an international delivery service?

No, currently, Ekart only provides delivery services within India.

What is the main requirement for tracking a shipment on Ekart?

The primary requirement for tracking your shipment is the tracking ID/number. You can simply visit the Ekart website, click on “track order”, and then enter the tracking ID.

Does Ekart offer COD?

Ekart offers cash on delivery payments. It collects the payment and then transfers it to the sellers once the delivery is complete.

What should you do if an Ekart order gets delayed?

You can get in touch with Ekart customer support for further assistance.

Does Ekart handle returns?

Since Ekart offers reverse logistics services, returns can be managed seamlessly.

Mariyam Jameela
Author

Mariyam Jameela

Mariyam Jameela works as a content writer at WareIQ. With a proven track record of working with renowned brands such as GO Digit, Urban Ladder, Juspay, Hong's Kitchen, and many more. She actively contributes to the creation of blog posts centered on eCommerce operations, fulfillment, and shipping, in addition to providing insights on various strategies and techniques tailored for eCommerce sellers

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