New Product Launch: WareIQ Interact
April 12, 2022
Did you know about 70% of consumers say they now only engage with messages from brands that are personalized and tailored to their interests?
It is quite apparent that personalization continues to dominate the modern customer experience. It helps you in building a brand that your customers can trust, leading to higher levels of:
- Customer Satisfaction
- Average Order Size
- Fulfillment rate
WareIQ Interact App enables you to provide a powerful, personalized & automated communication experience to your customers across the most widely used channels – WhatsApp, Email & SMS.
Capabilities
Share consistent personalized & interactive communications with your customers and drive brand loyalty & retention
Engage
Engage customers across channels like Whatsapp, SMS & Email and create opportunities to cross-sell & up-sell
Automate
Share a variety of automated updates regarding order status, NDR etc. & alleviate customers’ shipping concerns
Track
Track communications you send out through a central notifications dashboard
Benefits
WareIQ Interact enables eCommerce brands to improve customer engagement and enhance the brand experience they get by unlocking the following key benefits:
- Send timely order updates
- Communicate with customers about the delivery schedule
- Update customers about their orders regularly
- Create brand awareness and drive cross-sell opportunities
- Send order updates to your customers on the particular events that you wish
- Get your business and operations-related notifications
