FAQ – Setting up Logistics and Fulfillment in India for International Brands

FAQs on Logistics and Fulfillment in India for International Brands
Table Of Contents
1) Can a foreign company directly sign with WareIQ or any 3PL to store stock in India?
No. Indian regulations require that any stock held in a warehouse in India must legally belong to an Indian-registered entity.
- You cannot sign a commercial agreement with a foreign entity and start holding stock in India
- The warehouse agreement must be signed with the Indian entity that owns the goods and is responsible for tax compliance
- This Indian entity could be:
- Your own Indian subsidiary
- An appointed distributor or Importer of Record (IoR) acting as the legal owner of goods in India
2) What is the sequence before thinking about GST or APOB?
- Decide your India legal structure – Subsidiary, distributor, IoR, or Merchant on Record arrangement
- Sign agreements – The warehouse/fulfillment agreement is signed with that Indian entity
- Set up GST – The entity must have GST registration in each state where inventory is stored (via APOB)
- Then start storing stock – Without step 1, APOB alone does not create a compliant framework
3) What is APOB and why is it important?
APOB (Additional Place of Business) is a GST requirement to list each warehouse location where inventory is stored.
- Mandatory for compliant invoicing and inter-state stock transfers
- Only the GST-registered Indian entity can apply for APOB, not the foreign parent
4) Can WareIQ help with GST and APOB?
Yes. WareIQ supports:
- Guidance on APOB documentation and filing
- State-wise process support
- Providing warehouse address letters and utility proofs required by GST authorities
5) What if we don’t have an Indian entity?
Options:
- Appoint an Indian distributor or IoR to hold inventory and handle GST
- Start with a pilot via a distributor while you evaluate setting up your own entity
- WareIQ can introduce vetted distributor and IoR partners
6) Does WareIQ offer Merchant on Record services?
Yes, selectively.
- If there is a fitment, WareIQ can act as a Merchant on Record, importing your products into India and reselling them to marketplaces, as well as online and offline channels
- This is a case-by-case arrangement and subject to due diligence and commercial alignment
- If this is of interest, write to us and we will assess the possibility
- Click here for more details
7) Can WareIQ act as distributor?
No, our core role is fulfillment and logistics.
- In most cases, we connect you with vetted distributor partners
- Merchant on Record is the only scenario where WareIQ itself takes on the inventory ownership and resale responsibility
8) Selling on marketplaces like Amazon, Flipkart, Nykaa
- GST is required except for specific exempt goods
- Seller account must match the Indian entity or the distributor’s entity
- WareIQ integrates your catalog and routes orders to compliant fulfillment centers
9) How does WareIQ help international brands scale in India?
- Pan-India FC network in 12+ cities for regional inventory placement
- Compliance support for GST and APOB
- Marketplace and channel integrations – Shopify, Amazon, Flipkart, Nykaa, quick commerce platforms
- B2B + B2C fulfillment on the same platform
- Returns QC with media evidence and claims assistance
- Control Tower dashboard for orders, inventory, and shipping
10) Typical documents for APOB
- GST registration certificate of the Indian entity
- Proof of principal place of business
- Authorization letter from WareIQ for warehouse location
- State-specific utility bill or property record (provided by WareIQ)
11) Can WareIQ handle international shipping?
Yes. WareIQ can manage both inbound and outbound international shipping:
Inbound
- Your overseas vendors can send stock directly to WareIQ’s Indian fulfillment centers
- You must be a registered seller in India (via your own Indian entity, a distributor, IoR, or approved Merchant on Record arrangement)
Outbound
- When you receive B2B or D2C orders from outside India, WareIQ can ship directly from our fulfillment centers to over 200 countries
- Integrated with leading international courier partners for label generation, tracking, and customs documentation
12) Next steps for a new brand
- Choose entity setup: own subsidiary, distributor, IoR, or Merchant on Record (if applicable)
- Sign warehouse agreement with the Indian entity
- Apply for GST and APOB for chosen WareIQ fulfillment centers
- Complete integrations and run pilot orders
- Scale with regional inventory placement