New Feature Launch: End-to-End Returns & Exchanges Management

Are you struggling to manage returns & exchanges for your D2C eCommerce business? WareIQ smart fulfillment platform now offers a 360-degree returns management feature that can help you: Enable customers to raise returns and exchanges on your websiteProcess returns in an automated fashionReduce returns by screening out high-risk orders Core Capabilities: Helps D2C Brands Provide a Seamless Returns and Exchanges Experience to their Customers Enable Customers to Place Return & Exchange Requests Use a branded return portal on the websiteMobile website version supported to make returns through mobile screen simplerSet returns processing window within which customers can raise return requests Reverse Pick-up Automation for Hassle-free Returns Operations Partial return management to choose return eligible SKUs & process returns at the quantity levelSet return reasons to enable couriers to QC products during pick-upAutomatic rule-based courier allocation for reverse pick upAutomatically route returns to the right warehouse for split orders Use a Central Returns Panel to Easily Manage All Returns Track and review all customer return requestsGet to accept or reject return requestsView return reasons, return product images, and bank details shared by customers to initiate refunds Integrated with Top D2C Platforms & Courier Partners Additional Capabilities to Enhance Returns Management Get Reverse Pickup Reports Know the reason for the return pick-up failuresAnalyze courier partners' performance across multiple parametersTrack returns percentage trend Customer Notification at Every Stage Notify customers about the return order status - approved or rejectedSend SMS & WhatsApp alerts to improve return pickup success rate Intelligently Reduce Reverse Logistics Costs Use RTO Shield App to intelligently identify orders with high-return riskDisable COD option for the high-risk order and save on losses due to RTO Watch this Short Walkthrough to Know How to Get Started https://youtu.be/Gdqxl1Vb37E

March 07, 2023