Decoding Shipping: Your Ultimate Guide to Shipping Companies and Logistics

Decoding Shipping

Shipping is the crucial bridge connecting businesses and consumers across the globe, regardless of geographical boundaries. This multifaceted domain encompasses a wide array of services meticulously tailored to facilitate the smooth transportation of products to their intended destinations. Such operations are pivotal in fostering international trade and powering the global economy. The term it encompasses a diverse range of services shipping companies offer, covering parcel shipping, freight shipping, and courier services. Each service is pivotal in transporting goods and ensuring prompt deliveries to customers worldwide. We want to navigate the complex world of shipping in this thorough guide, covering the many services available, the critical role of shipping and logistics organisations, and the significance of efficient shipping operations.

Our primary focus will be on the shipping companies, which are the industry’s backbone. These organisations serve as the backbone of the shipping business, offering a variety of services customised to the different needs of their clients, which range from individual customers to giant multinational corporations. By the end of this guide, you’ll possess a comprehensive understanding of the shipping landscape, equipped with the knowledge to navigate this industry’s complexities and empowered to make informed decisions that suit your specific business or personal requirements. Let’s embark on this enlightening journey to uncover the intricacies of the shipping world!

Table Of Contents
  1. Understanding the Basics: What Is Shipping?
  2. The Components of Shipping
  3. Significance in Global Trade
  4. Bridging Businesses and Consumers
  5. The Role of Technology in Modern Shipping
  6. Exploring Different Types of Shipping Services
  7. A Closer Look at Shipping Services
  8. Delving into the Pros and Cons of Shipping Services
  9. Comparison of Shipping Services
  10. Tailoring Services to Business Needs
  11. Strategic Decision-making in Shipping
  12. The Role of Shipping and Logistics Companies
  13. Operational Support and Services
  14. Benefits for Businesses
  15. Enhancing Customer Satisfaction
  16. Collaboration in Supply Chain Management
  17. Leveraging Advanced Strategies
  18. Customised Solutions for Diverse Needs
  19. The Importance of Efficient Shipping Logistics
  20. Significance of Streamlined Logistics Operations
  21. Impact on Customer Experience
  22. Influence on Operational Efficiency
  23. Role in Sustainable Practices
  24. Technology and Innovation in Logistics
  25. Tracking Your Parcel: The Role of Shipping Tracking Numbers
  26. Understanding the Significance of Shipping Tracking Numbers
  27. Benefits and Relevance of Tracking Numbers
  28. Enhancing the Customer Experience
  29. Impacts on Operational Efficiency
  30. Integration of Advanced Features
  31. Managing Shipping Costs and Delays
  32. Factors Influencing Shipping Costs and Delays
  33. Strategies for Cost Reduction
  34. Mitigation of Shipping Delays
  35. Cost-Effective Solutions for Businesses
  36. Embracing Sustainable Cost Management Practices
  37. Challenges in Shipping and Logistics
  38. Importance of Automatic Courier Allocation for E-commerce Companies Today
  39. The Future of Shipping: Eco-Friendly Practices and Trends
  40. The Crucial Embrace of Eco-Friendly Shipping Practices
  41. Eco-Friendly Initiatives Shaping the Industry
  42. Impacts on Operational Efficiency and Viability
  43. Emerging Trends Shaping Sustainable Shipping
  44. Technological Innovations for Eco-Friendly Shipping
  45. Conclusion
  46. FAQs About Shipping Companies and Logistics

Understanding the Basics: What Is Shipping?

The primary means of moving commodities over various distances is the foundation of international trade. It includes a complex procedure that involves moving goods from one place to another.  The process incorporates several crucial components – carriers, packaging, documentation, and the selection of the appropriate routes and modes of transportation.

The Components of Shipping

  • Carriers: These are the vessels, trucks, planes, or other transportation mediums responsible for physically carrying the goods. Each carrier has its unique specifications based on the type of goods, distance, and urgency of delivery.
  • Packaging: Proper packaging is fundamental to ensure the safety and security of the goods during transit. The packaging should be robust enough to withstand the handling and potential environmental conditions the shipment might encounter.
  • Documentation: This involves the necessary paperwork—bills of lading, customs documentation, invoices, and more—essential for legal and logistical purposes, ensuring smooth movement across international borders.
  • Routes and Transportation Modes: Deciding on the most efficient route and mode of transportation is crucial. Factors like cost, time, distance, and the nature of the goods influence the choice between air, sea, road, or rail transportation.

Significance in Global Trade

It holds paramount significance in connecting markets worldwide. It enables businesses to access a global consumer base, fostering international trade and economic growth. This method of transportation supports a diverse array of industries, ranging from retail to manufacturing, ensuring the availability of products and commodities where they’re needed most.

Bridging Businesses and Consumers

The intricate process of shipping enables businesses to reach consumers globally, facilitating the delivery of products to the end-user. This dynamic bridge between companies and consumers is crucial in today’s globalised market, fostering economic growth and enabling access to a wide range of goods.

The Role of Technology in Modern Shipping

Advancements in technology have revolutionised the shipping landscape. Automation, tracking systems, and AI-driven logistics have optimised the process, enhancing efficiency and transparency. Technology integration has also paved the way for data-driven decision-making, minimising errors and maximising the precision of deliveries.

Exploring Different Types of Shipping Services

The world of shipping services is an expansive terrain, offering a plethora of options to cater to the diverse needs of businesses and consumers. Understanding the nuances and specificities of each service is pivotal in making informed decisions regarding the transportation of goods.

A Closer Look at Shipping Services

  • Flat-Rate Shipping: Flat-rate shipping service, known for its uniform pricing regardless of the parcel’s weight or size, provides a predictable cost structure, simplifying budgeting for both businesses and customers. However, it’s essential to assess the cost-effectiveness of varied products, as lighter items may incur higher costs under this method.
  • Free Shipping: The allure of free shipping has transformed into a pivotal factor influencing consumer purchase decisions. While attracting customers and boosting sales, businesses must integrate its costs into product pricing to maintain profitability.
  • Next-Day Shipping in E-commerce: Recognised for its swiftness, this expedited service caters to the modern consumer’s desire for rapid deliveries. However, the immediacy comes at an elevated cost, compelling businesses to balance shipping speed with expenses.
  • Commercial Shipping: Geared towards businesses dealing with large-scale shipments, commercial shipping optimises logistics for bulk deliveries, providing cost-efficient solutions for transporting significant quantities of goods.

Delving into the Pros and Cons of Shipping Services

Each service encapsulates unique benefits and considerations, crucial for businesses to weigh before selecting their strategy:

  • Flat-Rate Shipping: While offering cost predictability, it may not always be the most economical choice for lighter items due to its flat-rate shipping structure.
  • Free Shipping: An attractive customer incentive that necessitates strategic product pricing to absorb the shipping costs without compromising margins.
  • 2-Day Shipping: 2-day shipping Provides expedited service but with increased shipping expenses, which might impact the overall pricing strategy.
  • Commercial Shipping: Ideal for bulk shipments, yet may not align with the logistics needs of smaller businesses dealing with lesser quantities.

Comparison of Shipping Services

Service TypeDescriptionProsCons
Flat-Rate ShippingUniform pricing regardless of parcel’s weight or size.Predictable cost structure, simplifies budgeting.May not be cost-effective for lighter items.
Free ShippingNo shipping cost to the customer, often integrated into product pricing.Attracts customers, boosts sales.Costs must be absorbed into product pricing, impacting margins.
Next-Day ShippingExpedited service providing delivery within one day.Meets consumer demand for rapid delivery.Elevated costs, can be expensive for businesses to maintain.
Commercial ShippingTailored for businesses with large-scale shipments.Optimizes logistics for bulk deliveries, cost-efficient for significant quantities.Not suitable for smaller businesses with lesser quantities.
2-Day ShippingDelivery service within two days, balancing speed and cost.Faster than standard shipping, improves customer satisfaction.Higher shipping expenses than standard options, may impact overall pricing strategy.

Tailoring Services to Business Needs

The journey of selecting an optimal service begins with a profound understanding of the business model, product line, and customer expectations. Different services cater to different clientele and product types, requiring a tailored approach to meet these diverse needs effectively.

  • Understanding Business Dynamics: The process of tailoring services commences with a deep understanding of the business’s structure, product line, and customer needs. This understanding aids in identifying the appropriate solutions tailored to specific business requirements.
  • Service Selection based on Business Specifics: Different businesses have unique needs; hence, a tailored approach is necessary. This step involves selecting services that align with the business model, product type, and clientele for efficient delivery operations.

Strategic Decision-making in Shipping

Selecting the exemplary service demands a strategic evaluation involving an intricate balance of various factors. Businesses need to meticulously consider the nature of the products, customer expectations, budget constraints, and the overarching logistics strategy to align their services for optimal customer satisfaction.

  • Analysing Product Nature and Customer Expectations: Businesses evaluate the nature of their products and the expectations of their customers to decide the most suitable service.
  • Balancing Budget Constraints: Balancing the cost of shipping with the budget is crucial. It involves selecting services that match the logistical strategy while remaining within the financial boundaries of the business.

The Role of Shipping and Logistics Companies

In today’s intricate global market, shipping and logistics companies stand as the linchpin in the smooth functioning of supply chains, playing a critical role in the transportation and delivery of goods.

Operational Support and Services

  • Comprehensive Support: These companies offer an array of services, starting from warehousing, inventory management, and order fulfilment to transportation. This extended support allows businesses to offload their logistical concerns, ensuring smooth operations without the burden of managing these complexities in-house.
  • Advanced Technology Integration: Many companies leverage cutting-edge technology, such as warehouse automation systems, route optimisation software, and real-time tracking solutions. This integration not only enhances operational efficiency but also offers transparency and visibility in the supply chain.
  • Global Connections: Shipping and logistics companies establish extensive global networks. This global connectivity is instrumental in enabling businesses to navigate complex international Shipping policy regulations, customs, and various requirements, fostering expansion into new markets across the globe.

Benefits for Businesses

  • Efficiency and Expertise: By outsourcing logistical operations to specialised companies, businesses can tap into the expertise and experience of professionals in the field, allowing them to concentrate on core business functions and strategic growth initiatives.
  • Cost Optimisation: These companies often operate on economies of scale, allowing businesses to benefit from cost-efficient solutions, optimised routes, and reduced shipping expenses.

Enhancing Customer Satisfaction

The critical role of shipping and logistics companies directly influences customer satisfaction. Timely deliveries, accurate order fulfilment, and reliable services enhance the overall customer experience, fostering loyalty and positive brand perception.

Collaboration in Supply Chain Management

These companies are integral collaborators in the supply chain ecosystem. From liaising with manufacturers to managing the transportation and delivery to end consumers, they form a crucial link that ensures seamless coordination and efficiency across the entire supply chain.

Leveraging Advanced Strategies

  • Data-Driven Decision Making: Integrating data analytics and real-time tracking allows these companies to make informed decisions, predict shipping trends, and optimise operations.
  • Sustainability Initiatives: Many companies are actively embracing eco-friendly practices, introducing sustainable solutions and reducing their carbon footprint, aligning with global efforts for a greener environment.

Customised Solutions for Diverse Needs

Shipping and logistics companies often tailor solutions to match the specific needs of businesses, be it in terms of perishable goods, specialised handling requirements, or time-sensitive deliveries.

The Importance of Efficient Shipping Logistics

Efficient shipping logistics serve as the backbone of successful supply chain management, significantly impacting businesses and customer experiences. Optimised logistics ensure timely, cost-effective, and sustainable transportation and delivery of goods.

Significance of Streamlined Logistics Operations

  • Timely Deliveries and Customer Satisfaction: At the core of efficient logistics lies the ability to ensure timely deliveries, which directly influences customer satisfaction and retention. A well-organised logistics system minimises delays, meets delivery deadlines, and enhances customer loyalty.
  • Inventory Management and Cost Efficiency: Efficient logistics enable businesses to manage inventory effectively. By reducing excess stock and preventing shortages, it minimises operational costs, improving the bottom line.
  • Customer-Centric Focus: Efficient logistics align operations with customer needs, ensuring prompt and accurate order fulfilment. This customer-centric approach solidifies trust and strengthens relationships.

Impact on Customer Experience

  • Timeliness and Reliability: Meeting delivery deadlines significantly impacts customer perception, fostering trust and reliability.
  • Enhanced Communication: Transparent logistics operations allow customers to track their orders, fostering better communication and trust in the business.

Influence on Operational Efficiency

  • Cost Reduction and Resource Optimisation: Streamlined logistics reduce costs by minimising errors, cutting unnecessary expenses, and utilising resources effectively.
  • Adaptability and Flexibility: A well-organised logistics system adapts to changes swiftly, ensuring operations run smoothly despite unforeseen circumstances or shifts in demand.

Role in Sustainable Practices

  • Eco-Friendly Strategies: Efficient logistics incorporate sustainability by optimising transportation routes to minimise carbon emissions, utilising recyclable packaging, and adopting environmentally conscious transportation methods.
  • Long-Term Viability: Incorporating sustainable measures ensures businesses stay aligned with evolving consumer preferences and regulatory changes, ensuring long-term sustainability.

Technology and Innovation in Logistics

  • Automation and AI Integration: Leveraging automation and AI streamlines processes, predicts demand, and optimises routes, improving overall operational efficiency.
  • Real-Time Tracking Systems: Offering real-time tracking capabilities provides enhanced visibility and control, ensuring smoother operations and heightened customer satisfaction.

Tracking Your Parcel: The Role of Shipping Tracking Numbers

Shipping tracking numbers serve as a vital instrument in the realm of logistics, offering a comprehensive means to monitor and trace the journey of parcels from origin to destination, benefiting both businesses and customers.

Understanding the Significance of Shipping Tracking Numbers

What Constitutes a Shipping Tracking Number? These unique identifiers are alphanumeric codes assigned to individual shipments. They act as digital fingerprints, enabling the tracking and tracing of packages at various stages of the its process.

  • Functionality and Real-time Updates: These numbers enable real-time updates on parcel movement, encompassing details from pickup transit to delivery. This real-time monitoring provides insights into the whereabouts and status of the shipment.

Benefits and Relevance of Tracking Numbers

  • Empowering Customers with Transparency: For customers, tracking numbers offer the advantage of following their packages’ journeys, enhancing transparency, and instilling confidence in the its process.
  • Operational Oversight for Businesses: Tracking numbers provides businesses with detailed insights into their logistics operations, offering control over shipments and aiding in proactive customer service.

Enhancing the Customer Experience

  • Communication and Assurance: Providing tracking numbers fosters improved communication, offering customers accurate and timely information about their deliveries, thus providing peace of mind.
  • Risk Management: These numbers serve as risk mitigation tools, alerting businesses and customers about potential delays or irregularities allowing for prompt intervention.

Impacts on Operational Efficiency

  • Facilitating Streamlined Operations: Efficient tracking mechanisms enhance logistics management, allowing businesses to identify and address issues promptly, ensuring smoother operations.
  • Data-driven Optimisation: Data collected through tracking numbers offers valuable insights into optimising its routes, reducing delays, and enhancing overall logistical efficiency.

Integration of Advanced Features

  • Interactive Tracking Systems: Advanced tracking systems not only display its progress but often offer interactive platforms for customers to check and manage their shipments efficiently.
  • Automated Notifications and Alerts: These shipping notification alerts keep customers informed about any changes in their shipment status, ensuring a proactive response to any unexpected developments.

Managing Shipping Costs and Delays

Efficient management of shipping costs and the reduction of delays are pivotal for businesses engaged in logistics and transportation. A deeper understanding of the factors influencing these areas and the implementation of strategic solutions are critical for ensuring smoother operations and heightened customer satisfaction.

Factors Influencing Shipping Costs and Delays

  • Cost Variables Analysis: Its costs are influenced by a multitude of factors, including distance, weight, choice of its method, packaging efficiency, and the inclusion of additional services. Analysing and understanding these variables is fundamental in accurately estimating costs and making informed decisions.
  • Identifying Causes of Delays: Delays in it can stem from various sources, spanning unpredictable weather conditions, sudden spikes in demand, transportation hindrances, procedural delays at customs, or inaccuracies in documentation. Recognising these potential delay sources aids in preemptive measures.

Strategies for Cost Reduction

  • Packaging Optimisation: Efficient packaging practices that reduce excess weight and volume can significantly impact its costs, ensuring optimal space utilisation.
  • Consolidation of Shipments: Grouping multiple shipments into a single larger shipment helps optimise space, thus reducing costs per unit.

Mitigation of Shipping Delays

  • Proactive Planning: Anticipating potential shipping delays and crafting contingency plans beforehand is essential in maintaining operational efficiency and managing unexpected hurdles.
  • Enhanced Communication: Streamlined and efficient stakeholder communication ensures prompt issue resolution and minimises delays.

Cost-Effective Solutions for Businesses

  • Technology Integration: Implementing advanced logistics software and tools aids in route optimisation, leading to reduced costs and increased overall efficiency.
  • Negotiation Strategies with Carriers: Negotiating rates based on the business’s shipping volume can yield more favourable terms, reducing costs.

Embracing Sustainable Cost Management Practices

  • Adoption of Eco-Friendly Approaches: Incorporating sustainable practices in packaging and shipping not only reduces costs but also aligns with environmental goals, appealing to eco-conscious customers.
  • Continuous Process Evaluation: Regular and rigorous analysis of shipping processes helps identify areas for improvement, allowing for cost reduction and the streamlining of operations.

Challenges in Shipping and Logistics

Its logistics is an integral part of any business that deals with product distribution, but it’s challenging. Among these, one of the significant concerns is the Non-Delivery Rate (NDR). NDR is a metric that measures the percentage of orders that never reach their intended destination. The importance of NDR cannot be overstated, as it directly impacts both the reputation and financial stability of a business.

  • Importance of NDR

The NDR directly influences the bottom line of a business. It significantly increases operational costs due to the resources wasted on failed deliveries. Moreover, the negative impact on customer experience and brand reputation can be detrimental. Customers expect reliable and timely delivery, and failure to meet these expectations could result in lost trust and loyalty.

  • How to Minimise NDR?

To tackle NDR, businesses need to adopt strategies that focus on minimising these occurrences. Enhanced packaging, improved labelling, and robust address verification processes are essential. Moreover, meticulous carrier selection and quality control play a pivotal role in reducing NDR rates. By ensuring a streamlined process, companies can significantly decrease non-delivery instances.

  • Return Logistic Challenges

Another critical aspect of it is managing Return to Origin (RTO). RTO involves undeliverable orders, either due to incorrect addresses or failed delivery attempts. This adds another layer of complexity to its logistics, affecting both the business’s finances and operational efficiency. Addressing the challenges of RTO requires efficient management systems. From proper inventory handling to timely restocking, strategies need to be in place to reduce the impact of RTO on business operations.

Shipping and logistics present numerous challenges that businesses need to navigate effectively. Overcoming NDR, addressing return logistic challenges, and embracing technologies like automatic courier allocation are pivotal in ensuring a smooth and efficient process.

Importance of Automatic Courier Allocation for E-commerce Companies Today

E-commerce businesses, in particular, face the challenge of managing return and reverse shipping. In this digital age, automatic courier allocation has emerged as a crucial solution. It seamlessly integrates with a company’s operations, ensuring more efficient processes. By utilising technology and logistics hand in hand, e-commerce companies can enhance customer satisfaction and streamline their operations.

The Future of Shipping: Eco-Friendly Practices and Trends

The future of it is undergoing a significant paradigm shift, steering towards eco-friendly practices and embracing technological advancements. This transition is vital for the sustainability and relevance of businesses in the rapidly evolving logistics landscape.

The Crucial Embrace of Eco-Friendly Shipping Practices

  • Environmental Sustainability at the Forefront: The rising global focus on ecological sustainability reshapes the industry. Businesses increasingly prioritise eco-friendly shipping practices to minimise their carbon footprint and environmental impact.
  • Meeting the Demands of Conscious Consumers: Customers, now more than ever, place significant value on sustainable business practices. Aligning with eco-conscious strategies helps companies meet consumer expectations and foster brand loyalty.

Eco-Friendly Initiatives Shaping the Industry

  • Green Packaging Solutions: Adopting recyclable, biodegradable, and compostable materials for packaging reduces environmental strain, fostering a more sustainable process.
  • Exploration of Alternative Energy Sources: Investigating renewable energy sources like electric or solar-powered vehicles for transportation significantly curbs carbon emissions and reduces the ecological impact of its operations.

Impacts on Operational Efficiency and Viability

  • Balancing Initial Investment with Long-Term Gains: Though initial investments in eco-friendly measures might seem substantial, they often result in long-term cost savings and establish a business’s sustainability in ever-evolving markets.
  • Regulatory Compliance and Market Positioning: Adhering to and surpassing environmental regulations through eco-friendly practices enhances a company’s market reputation and ability to adapt to changing market dynamics.

Emerging Trends Shaping Sustainable Shipping

  • Circular Supply Chains: Encouraging the adoption of circular supply chains involves reusing materials, reducing waste, and promoting a closed-loop system that minimises environmental impact.
  • Smart Packaging and Tracking Innovations: Leveraging innovative packaging and advanced tracking systems with real-time data analysis helps optimise its routes, reducing carbon footprint and environmental impact.

Technological Innovations for Eco-Friendly Shipping

  • AI-Driven Route Optimisation: Employing artificial intelligence algorithms for route planning minimises fuel consumption and reduces the overall carbon footprint of its operations.
  • IoT-Enabled Logistics: Internet of Things (IoT) technologies enable real-time monitoring, fostering informed decision-making and significantly reducing inefficiencies in the its process.

Conclusion

The world of shipping and logistics is dynamically evolving, marked by a significant emphasis on sustainability and innovation. The adoption of eco-friendly practices, technological advancements, and a focus on operational efficiency are redefining the industry’s landscape. The significance of eco-conscious shipping practices cannot be overstated. As businesses navigate a globally connected market, addressing environmental responsibilities not only aligns with evolving consumer expectations but also ensures long-term viability and regulatory compliance. 

Looking ahead, the integration of eco-friendly initiatives, coupled with advanced technologies, is poised to revolutionise the shipping and logistics sector. Embracing these changes offers not just a competitive edge but also contributes significantly to a healthier planet and a more efficient global supply chain. The future of shipping lies in a harmonious balance between environmental responsibility, operational efficiency, and technological innovation. Businesses that actively engage in these transformative shifts will not only thrive but also pave the way for a more sustainable and interconnected world.

FAQs About Shipping Companies and Logistics

What kinds of shipping services do logistics companies typically provide?

Logistics companies offer a range of services, including air freight, ocean freight, road freight, and rail freight, each tailored to different shipping needs, considering factors such as cost, time, and geographic requirements.

How can businesses effectively cut down on shipping expenses?

To reduce shipping costs, businesses can optimise packaging to minimise wasted space, consolidate shipments, negotiate carrier rates based on volume, and explore more cost-efficient transportation routes.

What role do shipping tracking numbers play in the shipping process?

Shipping tracking numbers offer real-time updates on parcel locations, enabling both businesses and customers to monitor shipments from pickup to delivery, ensuring transparency and timely deliveries.

How do logistics companies contribute to the supply chain process?

Logistics companies facilitate the movement of goods, providing services such as warehousing, inventory management, order fulfilment, and transportation, which are crucial in connecting manufacturers to end consumers.

What eco-friendly practices are being adopted in the shipping industry?

Eco-friendly practices in shipping involve using sustainable packaging, implementing alternative energy sources like electric vehicles, and employing circular supply chains that focus on reusing materials and reducing waste.

Why is operational efficiency important in shipping and logistics?

Operational efficiency ensures timely deliveries, reduces delays, minimises costs, and enhances customer satisfaction, which is crucial for businesses to maintain a competitive edge in the market.

What are the benefits of adopting IoT-enabled logistics in the shipping industry?

IoT-enabled logistics offer real-time monitoring, allowing better decision-making, reducing inefficiencies, optimising routes, and providing insights for enhancing overall operational efficiency.

How can businesses align with eco-friendly shipping practices effectively?

Businesses can align with eco-friendly practices by embracing sustainable packaging, exploring renewable energy sources, integrating AI for route optimisation, and fostering a culture of waste reduction.

What are the latest trends in sustainable shipping practices?

Recent trends include integrating innovative packaging and tracking systems for route optimisation, circular supply chain initiatives, and the widespread adoption of greener logistics technologies.

Why is consumer demand influencing the shift towards sustainable shipping?

With growing environmental awareness, consumers prefer businesses that demonstrate environmental responsibility, pushing the shipping industry to adopt eco-friendly practices to meet these demands.

Mariyam Jameela
Author

Mariyam Jameela

Mariyam Jameela works as a content writer at WareIQ. With a proven track record of working with renowned brands such as GO Digit, Urban Ladder, Juspay, Hong's Kitchen, and many more. She actively contributes to the creation of blog posts centered on eCommerce operations, fulfillment, and shipping, in addition to providing insights on various strategies and techniques tailored for eCommerce sellers

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