P&L Playbook for eCommerce by ex-SUGAR & Raymond Leader

eCommerce Logistics

What is Distribution Logistics? Definition, Objectives, Challenges and 5 Effective Suggestions to Improve Distribution Logistics Management for eCommerce in 2025

What is Distribution Logistics? Definition, Objectives, Challenges and 5 Effective Suggestions to Improve Distribution Logistics Management for eCommerce in 2025

Logistics is the entire process involved in thorough planning, management, ensuring an adequate flow, and storing commodities and associated information and data for efficient processing. As a result, logistics establishes a unified, integrated, and optimal flow throughout the supply chain to achieve customer satisfaction. But what if the product cannot be delivered to the consumer on time, and all initial efforts are for nothing? That is why distribution logistics are essential to the eCommerce supply chain between the point of sale and the delivery of a consumer order. In fact, efficient distribution in supply chain management lies at the heart of an online business. Without it, delivering and meeting client expectations would be challenging to the core. But it's frequently a balancing act to get retail distribution correct. For starters, you must have sufficient inventory to satisfy demand while making the best use of available storage to minimise expenses. So how can you ensure efficient business operations and delivery? With well-thought-out distribution logistics planning, you can deliver on time, maintain a spotless delivery record, and optimise operations in response to shifting trends and technological advancements. However, before you can improve distribution logistics for your company, you must first understand what it is. What is Distribution Logistics? The logistics component of the supply chain that deals with production and customer base is known as distribution logistics. Distribution and logistics management for direct-to-consumer fulfilment (DTC) focuses on moving the final items from a manufacturer or supplier to the retailers, fulfilment centres, and customers to complete the eCommerce fulfilment process. It consists of the fundamental planning, controlling, and processing procedures for the movement of commodities between manufacturing firms, retailers, and consumers. Handling the products and supplies, shipping and moving them, and short-term storing are all tasks performed under distribution logistics. This creates ties in terms of structure, organisation, operations, and information between the industrial units and their clients. Therefore, implementing long-term structured data, efficient decision-making, and control mechanisms in distribution logistics is the key to a successful distribution system. [contactus_uth] Fundamental Tasks Involved in Distribution Logistics Transporting Goods: Moving items from manufacturers and wholesalers to fulfilment centres.  Supporting E-commerce: Ensuring sufficient stock is available to meet customer demand. Quality Control: Checking the quality of goods during the distribution process and ensuring they meet the customer expectations.  Timely Order Fulfilment: Facilitating the fast completion of online orders, whether for domestic or international clients. Distribution Management: Coordinating transportation, warehousing, and integration with 3PL services to streamline the logistics’ distribution process. Logistics and Distribution are Two Different Terms  Though both logistics and distribution involve movement of goods, they’re not the same in business operations. Logistics refer to the broad aspect of transportation, storage and supply of goods irrespective of the parties involved. It can be moving goods to customers, distributors, or getting raw materials for production. Distribution is a small part of the entire logistics operations in a business. It also involves production planning, inventory management, and customer service. Distribution management is limited to moving goods from one location to another. It allows businesses to narrow down their focus to a small segment of logistics and fine-tune the operations for accurate delivery of goods. The end goal is to ensure customer satisfaction. Distribution Logistics Example: A company ships products from its factory in India to a warehouse in the USA using a logistics provider. The provider handles transportation, customs clearance, and delivers to regional distributors on time. Distinguishing Logistics and Distribution Logistics FactorLogisticsDistribution LogisticsMeaningManages the flow and storage of goods, services, and information.Focuses specifically on the movement and management of goods from production to end customers.ScopeCovers the entire supply chain.Restricted to the distribution phase of the supply chain.TaskTo ensure the efficient flow and storage of goods in the entire business operations.To ensure the smooth movement of goods from production to end customers.ActivitiesInvolves procurement, transportation, inventory management, etc.Includes order processing, inventory control, packaging, and transportation.FocusOn overall supply chain operations.On the movement and management of goods within the distribution network.End GoalOptimising supply chain operations for efficiency.Meeting customer demands, on time delivery and enhancing operational efficiency.End PointBuyers/CustomersEnd customers, retailers, or distribution centres.Technological IntegrationUtilises technology for tracking, management, and supply chain optimisation.Employs specific technologies for enhancing distribution processes like real-time tracking and route optimisation.CollaborationInvolves coordination among various supply chain partners.Requires close collaboration with carriers, warehousing facilities, and third-party logistics providers.Risk ManagementFocuses on identifying and managing risks across the supply chain.Concentrates on risks associated with transportation, delivery delays, and handling of goods.SustainabilityAims to reduce environmental impact and optimise resource utilisation across the supply chain.It focuses on eco-friendly packaging, delivery-route optimisation to cut emissions and sustainable warehousing practices.Regulatory ComplianceEnsures compliance with international, national, and local regulations across the supply chain.It deals with compliance for moving goods. This includes customs, import/export rules, and safety standards.Customer InteractionMay involve indirect customer interaction through supply chain efficiency and reliability.It often includes direct interaction with customers. This is especially in B2C and D2C models, for delivery updates, returns, and feedback.Cost ManagementManagement of costs related to procurement, production, and overall supply chain operations.Reducing the costs in shipping, handling, and storage of distribution logistics. Objectives of Distribution Logistics Distribution logistics' primary objective is to balance the market's supply of commodities with consumer demand. The following are the primary objectives of distribution logistics: Boost Distribution Efficiency In Supply Chain The inbound and outbound processes are accelerated through distribution and logistics management, which increases supply chain visibility. Therefore, reducing overhead costs and enabling delivery operations within the allotted period is very useful. In addition, businesses can significantly benefit from managing inventory and storage capabilities and optimising warehouse operations to control costs better and boost overall operational effectiveness. Meeting Client Demands The primary goal of logistics management is to carry out effective planning on available inventory and transportation options to satisfy customers. This results in efficient freight movement and prompt delivery of goods or products. By giving clients pertinent information, logistics management improves their whole experience and enables them to stay informed. The most significant way to develop a synergistic relationship and an organization's brand reputation is to analyse consumer needs. Minimise Product Damage Incorrect logistical handling, a lack of load unitizing, improperly designed packing, etc. can all result in this added cost to logistical charges. On the other hand, an effective logistics management plan does the least amount of product damage possible. Therefore, logistics management goals require proper monitoring of all product movements. Operational Cost Reduction The most incredible method to increase revenue and lower supply chain operating costs is to embrace logistics management. It enables the best possible use of raw materials and quicker product delivery, giving businesses a competitive advantage. However, it is helpful to reduce the cost of logistics by streamlining a complicated network of operations and product management. Intelligent route planning to control and manage the supply chain ecosystem can also increase business productivity. Effective Information Flow Improving internal business function and external partner communication is a crucial component of logistics management. Maintaining a transparent communication network enables companies to adapt quickly. Facilitating collaboration is one of logistics management's primary goals. As a result, keeping a smooth communication channel aids businesses in coordinating with clients, suppliers, and vendors. Quality Control The logistics industry's quality standards should be upheld in all areas. Companies should deliberate and never carry out tasks where a supervisor can see them. Corporate growth can be accelerated by using cutting-edge technologies to monitor the quality of all logistics activities. Therefore, one of the main components of logistics management's aims is quality assurance. Cut Back On Carbon Emissions A dependable logistic system frequently introduces modern methods for lowering carbon emissions. Undoubtedly, the transportation sector is thought to be the leading cause of the environment's adverse effects because of automobiles' emissions. Therefore, logistics management aims to implement strategies for route optimization, process automation, and other actions that contribute to defining a standard for environmentally friendly and sustainable logistics. Challenges in Distribution Logistics Even if the goal of distribution logistics is to apply a cost-effective strategy overall, there are certain clear obstacles to overcome. They consist of: Increasing Fuel Prices - Transportation expenses rise due to rising fuel prices. The increased freight rates caused by the rising cost of gasoline make it challenging to reduce overall revenue. Lack Of Efficient Automation - It is difficult to track every cargo for a logistics company manually. For many small and medium businesses, putting in place appropriate tracking software is still a financially sound move. Logistics Laws and Regulations – In general, logistics is a process that operates on a worldwide scale. As a result, distribution logistics management is subject to several local and international laws and regulations. For shipments to continue without significant problems, businesses must stay current on the constantly changing norms and rules. Inadequate communication- Lack of collaboration between the concerned authorities can occasionally damage logistics functioning because the supply chain is a collection of multiple processes involving various teams. Lack of adequate infrastructure - One of the significant issues that service providers deal with is the physical state of the roads, the weather, connectivity, and port capacities, as well as the lack of developed transportation. Types of Distribution Channel - Direct vs Indirect Distribution Depending on the company's demands, various channels can be included in a distribution logistics strategy. eCommerce enterprises have a choice between direct and indirect distribution logistics options. Direct Distribution Channel The ability to purchase or receive items directly from manufacturing facilities is a direct distribution channel. Direct distribution operates solely by internalising the distribution management process and cutting out the middleman. Direct Distribution Channels are more labour-intensive but economical. Inventory must be purchased and delivered directly to the online shop to finish the fulfilment operations. To effectively track and manage the entire process, they must invest in managing their inventory. Brands that acknowledge they are responsible for their distribution must invest in streamlining logistics processes and warehouse management systems (WMS) to fulfil orders internally and better manage carrier relationships. The Direct Distribution Channel is suitable in terms of length and time. Indirect Distribution Channel An indirect distribution channel works with a third-party logistics supplier to meet their distribution needs. With less time for order processing, indirect distribution helps manufacturing organisations cut extra costs. Indirect distribution can delegate fulfilment to a third-party logistics (3PL) company, which will handle all the additional logistical responsibilities like warehousing, cargo pickup and delivery, and shipping on the client's behalf. Without the urgent need to invest in a company's fulfilment structure, an outsourced partner offers the essential resources, tools, expertise, and customer support. However, indirect distribution adds new layers of costs, which helps to drive up consumer costs. Advantages of Distribution Logistics The company’s distribution and fulfilment processes can be directly streamlined with logistics. Here is a good distribution logistics example can help business operations A more effective distribution network -The process and supply chain optimization are made simple by an effective distribution network with various logistics operations. Multiple fulfilment facilities- Distribution logistics operate widely across numerous places for quicker transportation, thanks to a significant network. With the right multi-distribution strategy, businesses may reduce the average delivery time. Reduced Expenses - A strong shipping plan guarantees customers access to a reliable, competitive, and affordable delivery alternative. Businesses can benefit from good shipping times at optimised and lower shipping costs, ultimately increasing customer satisfaction. Less risk associated with freight operations — The outsourcing partner takes on the risks with indirect distribution logistics, which lowers costs overall. Improved Visibility -A more transparent fulfilment procedure with no additional fees is made possible by strategic distribution logistics management. Case Study: Walmart Structure of Distribution and Logistics 5 Tips for Improving Your Distribution Logistics Management in 2025 Businesses should implement a solid logistics management strategy to boost productivity by reducing costs and guaranteeing consistent on-time delivery performance. The following are some of the most significant guidelines for a successful logistics management plan: Develop A Well-Thought-Out Strategy A sound strategy necessitates the acquisition of the items, adequate storage, and delivery of the commodities to their destination. Completing every step is essential because it helps your company be ready for unforeseen events and potential hazards. As a result, supply chain contingency planning is necessary for a smooth flow of materials and supplies. Automated Workflows Automation is essential for real-time data collecting and processing in the age of technology developments. The entire procedure can be optimised by automating several workflows. In addition, a well-integrated supply chain can also be facilitated by using modern technologies. Managing various parts of your distribution logistics, from first-mile delivery to real-time inventory tracking to monitoring fulfilment and shipping performance could be improved by implementing the correct supply chain technology stack. Online retailers adopted automated storage and retrieval systems (ASRS) which can save up to 85% of the floor space used by standard shelving and also offer lean inventory management to address the warehousing capacity issues and production shutdowns resulting from supply chain delays and inventory shortages. Ensure the appropriate software integrates effortlessly with your current or intended tech stack before implementing it. Everything from returns management to freight shipment options to inventory planning can be part of a well-connected tech stack. Efficient Transportation For a superior consumer experience, transportation needs to be quicker and more affordable. Businesses can get a competitive edge by streamlining their overall approach to redesign their logistics management for faster product delivery. Demand Projections Making intelligent distribution decisions requires accurate demand forecasts. To strategically plan for demand and timely replace inventory, it's critical to have the appropriate tools and KPIs in place. Intelligent inventory forecasting may help you manage inventory, reduce shrinkage, cut storage costs, and maintain satisfied customers by utilising prior order information and information about upcoming events. With the correct information, you can choose when to conduct a flash sale, stop selling a product that isn't doing well, or decide how much inventory to order based on seasonality. Partner With a 3PL Partnering with a 3PL paves way for your business to set a good distribution logistics example. The ideal choice is to work with a tech-enabled 3PL or distribution partner like WareIQ to outsource distribution to professionals. In addition to fulfilling orders, 3PL also handles warehousing and distribution, ensuring that your inventory is properly managed and distributed across several fulfilment facilities. Increasing client happiness helps you lower expenses while ensuring quicker, more accurate eCommerce fulfilment. With access to shipping and fulfilment information, demand predictions, and other crucial supply chain metrics from their dashboard, you can manage and optimise your supply chain. You can cut shipping expenses and transit times by allocating merchandise to distribution centres close to your client's homes. Conclusion Distribution logistics covers all tasks in getting finished goods from the manufacturer to the consumer. Distribution logistics, which effectively links an organization's production and sales, entails all the procedures like inventory control and shipping to guarantee the most significant delivery experience for the consumer. Distribution logistics connects a company's production logistics with the purchasing logistics of its customers. WareIQ As Your Distribution Logistics Partner As B2B or B2C brand, you can outsource all facets of order fulfilment, from inventory management to returns management, utilizing WareIQ, a 3PL fulfilment solution. Send your goods to one of our fulfilment facilities in India, and we'll simplify your business processes. WareIQ's distribution network lets you offer same-day and next-day delivery to your customers. You can also decline RTO (Return To Origin) orders for your business and cut your fulfilment costs by up to 40%. Utilizing WareIQ Fulfillment Services will allow you to focus less on internal fulfilment and more on other, more crucial aspects of your business.  You may enhance your eCommerce business and boost earnings by employing WareIQ's efficient fulfilment approach. Here is an overview of how WareIQ promotes brand expansion through intelligent distribution. Multiple Fulfilment Centres For Faster Shipping With fulfilment centres spread across tier-1, tier-2, and tier-3 cities, WareIQ's extensive and dynamic fulfilment network lets you strategically store products across numerous locations to reduce transit times. WareIQ's fulfilment centres are in Bangalore, Chennai, Delhi, Mumbai, Kolkata, Ahmedabad, and Hyderabad. With this extensive fulfilment network nationwide, you can enable same-day delivery for your customers in your specific locations. The WareIQ dashboard compiles past order data to assist you in identifying your best distribution plan, which enables merchants to reduce average delivery times. Lower Shipping Expenses A sound shipping plan means that you can provide your clients with competitive, affordable delivery options. Additionally to having the ability to expedite the shipping, WareIQ can also assist you in optimising and lowering shipping costs, such as affordable 2-day shipping or free shipping (with a minimum cart value threshold that is higher than your average order value). WareIQ partners with top domestic shipping companies and regional parcel delivery services. They bargain bulk shipping reductions, which are subsequently passed along to you and your customers. Dependable and Efficient Analytics Merchants can quickly assess distribution metrics, track fulfilment and shipment performance, and manage their supply chain operations with WareIQ's robust data and analytics reporting tool without getting engaged in day-to-day operations. You can utilize WareIQ's dashboard for gaining insights such as- Inventory may be viewed, tracked, and managed across all sales channels and your distribution system. Manage product bundles and SKUs. Keep track of SKU turnover, days with inventory, and other things. Demand can be predicted by looking at historical trends. Sort all orders based on status. [signup] Distribution Logistics Management FAQs: Frequently Asked Questions

September 03, 2022

What is Logistics Planning? A Detailed Guide for eCommerce Sellers on Significance, Benefits and Recommendations for Streamlining Logistics Planning Process in 2025

What is Logistics Planning? A Detailed Guide for eCommerce Sellers on Significance, Benefits and Recommendations for Streamlining Logistics Planning Process in 2025

Any operating plan's main objective is to achieve its objectives. A strategic plan is a structure made up of a number of benchmarks that maintains an operational program on course to guarantee the accomplishment of specified goals. This strategic plan outlines the fundamental characteristics of the company, including the brand's essence, ultimate objectives, and method for accomplishing those objectives. The strategic plan simultaneously addresses the expectations and concerns of the consumers. According to the Harvard Business Review, 67% of business strategies are thought to fail due to poor implementation. Therefore, the organisation's success depends heavily on excellent logistics planning and design and successful implementation. When strategic logistics planning integrates the operational and tactical levels of logistics planning and addresses the four main supply chain pain points of facility locations, customer service levels, inventory management system, and transportation decision-making, it is considered comprehensive and practical. What is Logistics Planning? A business owner organises logistics to get the ideal product to the ideal customer at the ideal moment for the most affordable price. A form of logistics management is this. Logistics planning aims to create a lean, cost-effective logistics organisation that can maintain service levels despite supply chain disruptions. Although each retailer's logistics planning procedure may be slightly different, it typically entails taking into account the various logistical operations (such as making purchases, manufacturing, and transportation) and scheduling all the various logistical tasks related to each system, such as warehouse management, eCommerce fulfilment, returns management, raw material handling, and inventory management. The director of logistics is generally in charge of overseeing the planning process, even if other significant stakeholders might offer input. Through logistical planning, these systems and functions are evaluated for cost, optimised for efficiency, and constructed to withstand unforeseen issues. Goal Of Strategic Logistics Planning Logistics planning guarantees that your business or clients receive adequate logistical services at the lowest possible cost. By extension, logistic planning service is a specific kind of logistics management frequently provided by consultants and third-party logistics organisations (3PLs). It entails assuring the viability of your business plan by bringing all of your logistical requirements together and developing a detailed plan that the logistics manager can implement. To meet these logistical requirements, you must ensure that all of your resources are: In the right quantities, neither too much nor too little, to avoid supply price fluctuations and unnecessary storage expenses, of acceptable quality to make the final items you intend, Adequately sourced in terms of reliability, transparency, and public perception risk, In the appropriate location where your company may use them, To avoid delays and shortages and to enable a leaner, low-storage model, And for the correct price, which is not necessarily the lowest price but the most effective and efficient one. Logistics planning services are employed to ensure that your facilities and procedures are suitable and sufficient to fulfil the foreseen future needs of an organisation, management, coordination, supply, and control. It is an effort to future-proof your company's logistics operation in uncertain and chaotic times. Older logistical planning approaches distinguished between internal logistics, which deals with the supplies, labour, and other resources required to make our products, and external logistics, which is the actual distribution of produced items. Modern planning approaches typically combine these arbitrary distinctions into "whole supply chain" logistics. In the end, the supply chain that connects your suppliers (and all of their suppliers) to your customers goes via your company. A strategic logistics planning service can only ensure a steady, predictable flow through for your logistics functions and produce a logistic plan that will ease you through supply, demand, and consumer opinion changes by understanding and mapping the entirety of this massively interconnected supply chain. [contactus_lilgoodness] Significance Of Logistics Planning Services For eCommerce Businesses Every company performs some logistics activities. You must provide your clients with goods, services, and information in exchange for payment. You will be responsible for locating raw materials, components, or finished goods, moving personnel, units, and materials, and ensuring that everything runs well. You work hard daily to keep costs to a minimum, maintain and raise customer service standards, prevent or lessen interruptions of all types, and raise the calibre of your output to remain competitive. Unfortunately, your logistical performance is declining daily rather than increasing. The problem is that your company's core competencies aren't in logistics, which includes supply, transportation, and delivery. It isn't what makes your items unique, and it isn't your competitive edge in the market. Your areas of strength and most significant potential for success in the business are innovation, design, and production. For this reason, you require a partner in logistics planning and management. Supply chain management and organisational professionals run a good logistic planning service. Specialists focusing on organising and planning logistical operations can support your logistical process just as much as you can with management and production. Putting policies and procedures in place that will keep you productive and profitable no matter what can be done with the support of an expert, dedicated logistic planning agency will help you identify your logistical needs today and shortly. In addition, increased customer satisfaction, fewer disruptions, and the ability to lessen the effects of those that cannot be avoided are all benefits of a well-planned logistics function that lowers actual costs. Even better, the price for this calibre of specialised logistic planning service is not what it seems. Despite having what it takes to surpass in-house logistics planning and management in nearly every measurable manner, a properly planned and managed logistics function, operated entirely or partially by a 3PL, is typically less expensive than a wholly on-site, in-house operation. This is the driving force behind the transition of organisations of all stripes to the usage of logistics planning services or other 3PL services. Every market is experiencing a hardening of competition. As a result, performance, dependability, and efficiency are more crucial than ever. You may get the effectiveness, reliability, and increased profitability you need with the help of a professional third party logistics service provider. What are the Advantages of Strategic Logistics Planning? Strategic planning is essential to the security and longevity of your company. Like any strategy or backup plan, it aids in safeguarding your company from unforeseen difficulties. But, beyond securing the future, logistics planning may enhance daily operations and put you in a position to succeed now and in the future. The following are advantages of having an eCommerce logistics place for your business. Effective Route Planning The efficient and seamless delivery of goods is required, along with adherence to timelines and road safety regulations. Intelligent route planning makes it simple to choose the best routes, helps prevent traffic jams, makes it simple to keep track of the status of drivers and vehicles, cuts down on empty miles, and ensures that the items arrive to clients in good condition and on schedule. In addition, a strong fulfilment rate and client satisfaction are guaranteed by intelligent route planning. Creates A Pathway For Achieving Long-Term Objectives When you first launch an eCommerce business, you might not be considering the long term because building your brand is a full-time job in and of itself. But after your company is established, logistics planning can help to ensure that it can expand and survive. Planning logistics forces you to consider your company's short- and long-term objectives. It would be best if you first established goals for your future growth to make informed decisions about how to manage your logistics. However, to accomplish those objectives and turn a profit, you must determine how to continue to meet client demand while reducing logistics costs. This is impossible without careful logistics planning procedures like storage, shipping, and fulfilment. A solid logistics operating plan will keep you on schedule, within budget, and in line with customer expectations, allowing you to work efficiently towards your immediate objectives. By completing those short-term objectives, you will be better prepared to achieve long-term goals later on. In addition, you may relax about chance mishaps or unforeseen difficulties later on by building a resilient supply chain through logistics planning now. Lower Supply Chain Expenses eCommerce companies frequently go over budget when it comes to logistics. However, planning your logistics can help reduce unnecessary costs that impact your revenues. You won't be tempted to panic and choose an expensive option out of convenience if you have a plan for carrying out your logistics. Instead, by planning, you may discover the most cost-effective supply chain solutions and consider any unanticipated hidden logistics expenses (such as labour, warehouse insurance, and equipment). If you outsource logistics, the proper 3PL will also help your supply chain save money. These organisations are adept at handling logistics tasks more quickly, cheaply, and effectively than most eCommerce companies could on their own. As your partner, their methods will help you save time and money. Increasing Client Satisfaction Planning strategically for logistics aids in delivering prompt, high-quality service. Since delayed deliveries can displease customers, a management strategy can constantly work to enhance transportation procedures and eliminate disruptions. More value can be added to the customer experience by offering superior customer services and seamless freight handling. An improved customer experience can boost a brand's or business's reputation and encourage additional sales. Consequently, careful logistics planning enhances the entire consumer experience. Increase Revenue Companies can thoroughly understand their operations through logistics planning, which also enhances customer interactions and lessens the need to have excess goods on hand—this aids in raising the order fulfilment rate, which increases the company's profitability. In addition, companies can reduce operational expenses and maintain coordinated supply chain management by using route optimization tools, the newest technical advancements, and enhancing fleet capacity utilisation. 8 Recommendations for Streamlining Your Logistics Planning Processes in 2025 Whatever aspect of your logistics you're planning, eCommerce organisations may use a few easy tactics to boost overall logistical performance. Here are some suggestions for optimising your entire logistics operation and strengthening your supply chain in 2024. Ensure Improved Management of Activities At Ground Level Logistics management works to connect all resources and interact with multiple divisions to provide a clearer, more transparent view of operations. The transportation process can be streamlined, and better control can be ensured to reduce delivery disruptions with real-time access to information throughout the entire delivery process. Bring Supplies Nearer to Consumers To meet delivery deadlines, the location of inventory is crucial. The distance between the client and the goods must decrease because customers constantly anticipate speedier delivery services. Locating inventory can help shorten delivery times and keep prices down. Logistics management has to do this. Automate Essential Logistics Processes Automation eliminates manual intervention, which saves time and money, especially when it comes to repetitive chores. Automating key logistics processes, including scheduling, work distribution, roster management, and route planning, can save errors, enhance customer satisfaction, and foster high operational excellence. Regarding the execution of processes, automation ensures swiftness, accuracy, quality, and efficiency. Adopt Sophisticated Routing Techniques Planning delivery routes that are highly productive and efficient is made possible by advanced routing techniques. In addition, transportation costs and delays can be significantly decreased by considering various external elements, such as weather, one-ways, tonnage, empty miles, risk considerations, and more recent route planning platforms. Develop Customer-Centric Last-Mile Deliveries Modern clients, driven by a desire for quick gratification, demand to know where their orders are, when they are shipped when they will be delivered, and who will be delivering them. Customers should be given the option to choose and modify the delivery date, time, and location using self-service delivery models from brands. Making logistics operations, especially the final mile, customer-centric is therefore crucial. Lower Carbon Emissions One of the leading causes of rising carbon emissions worldwide is transportation. Large-scale resource use and carbon emissions are primarily the results of human activity. Businesses can significantly reduce their carbon footprint by implementing modern technologies like route optimization, automation, machine learning, and digital documentation. Forecast Demand to Fulfil Consumer Expectations Demand forecasting is essential for logistics planning because having adequate inventory to fulfil demand is essential for delivering the right product to the right client at the right time. When you can estimate demand levels accurately, you may avoid mistakenly overstocking or understocking any SKUs, which are bad for your company's productivity and financial health. Inventory forecasting impacts your budget, production schedule, storage expenses, and inventory turnover, in addition to helping you achieve customer expectations. However, the effectiveness of your overall operation won't be affected by incorrect estimates or assumptions if you always include demand projections in your logistics planning. Develop Effective Risk Management Techniques Through strategic logistics planning supported by digital logistics solutions, businesses can strengthen the resilience of their supply networks and safeguard them against catastrophes. Lack of agility and strength in logistics is caused by rigid procedures and a lack of openness. To ensure consumer loyalty and higher margins, businesses must embrace digital tools that help reduce thefts, pilferage, and damage. How WareIQ Optimizes Logistics Planning For Fastest Fulfilment? Planning for logistics is a constant optimization process that demands regular time and focuses. However, many organisations pick WareIQ as their fulfilment and distribution partner to utilize the logistics planning services and capabilities they require because of their constrained bandwidth. WareIQ is a strategic logistics partner that utilizes technology and has years of experience in logistics services such as shipping and fulfilment. To ensure that each of our customers can deliver the right order at the right time and at the right cost, through growth spurts and disasters alike, we have developed the tools and logistics infrastructure that B2B and B2C brands rely on to help them plan their logistics and meet both anticipated and unforeseen challenges. Starting with the management and storage of your products, WareIQ offers solutions for eCommerce logistics. With the help of WareIQ, your company can ship anywhere quickly and economically by storing your products at one or many of our strategically located fulfilment centres using a dispersed inventory strategy. [signup] Logistics Planning: FAQs (Frequently Asked Questions)

August 31, 2022

What is a Logistics Center? Definition, Types, Functions and Components of Logistics Distribution Hub in 2025

What is a Logistics Center? Definition, Types, Functions and Components of Logistics Distribution Hub in 2025

Logistical operations are a primary aspect of eCommerce as it is responsible for important processes such as transporting finished goods from suppliers to the storage facilities of retailers and, ultimately, successfully delivering orders to their end customers. A variety of different operations involved in the organization of resources, storage of inventory, transportation of goods and more can be grouped under the logistics umbrella. While some retailers separate their storage facilities and logistics procedures into distinct segments, others consolidate them into a single function through logistics centers that provide standard warehouse functions and logistics facilities. Read along to get an in-depth look into what a logistics center is, the various types that are used, the components within them and elements that are involved in the functioning of a logistics center.  What is a Logistics Center? A logistics center is a warehouse-like facility where conventional warehouse operations such as storage of inventory, picking and packing of goods and preparing orders for dispatch are carried out alongside various logistical processes such as first-mile delivery, transporting goods, last-mile delivery and others. Logistics centers can comprise a single location or multiple locations depending on the requirements of a business, and they can also vary in terms of the functions they perform. For instance, some logistics centers can be used as storage facilities, while others are primarily used as distribution hubs. This assists retailers in streamlining and monitoring multiple important fulfillment processes under one roof that are divided into many different categories. [contactus_lilgoodness] 5 Typical Functions of a Logistics Center Storage and Handling of Materials The primary function of a logistics center is the storage of inventory till it needs to be transported to another location or delivered to a customer. Logistics centers also act as distribution hubs by receiving inventory and materials from suppliers or other destinations and arranging them in an organised way so that they can be easily accessed when they need to be shipped out.  Preparing Orders for Dispatch The ultimate goal of storing inventory is the hope to eventually sell it to customers to generate revenue. Since logistics centers are responsible for storing inventory, they are also required to prepare orders when they need to be dispatched and this involves locating the item, packaging it, labeling it, and loading it onto the relevant vehicle so that it can be transferred to its next destination. Inventory Management This involves using a warehouse management system (WMS) to accurately store inventory based on various criteria such as popularity, dimensions, expiry date and more. The goal is to make products as easily accessible as possible so they can instantly be located and dispatched. Additionally, the WMS software also keeps track of changes to inventory levels in real-time and updates it to reflect when items are added or removed from storage. Transportation of Products Logistics involves transporting goods to various destinations until they are successfully delivered to their final customer. Logistics centers act as dispatch points for various products to be stored till the time they need to be dispatched or transferred to an alternative location. Thus, they are often equipped with loading facilities such as parking bays, cranes, forklifts and more to enable products to be transported to their next location. Providing Information and Insights Since there are so many different activities that take place in a logistics center, with most of it being tracked by a WMS or other advanced software, insights into many different aspects such as identifying high-demand and low-demand products, order frequency, success rates and performance of various processes are provided. This enables firms to monitor and analyse this data to streamline important processes and remove obsolete ones. 5 Types of Logistics Centers in eCommerce Fulfillment Centers This type of logistics center can handle a wide variety of processes in addition to the storage of inventory. Retailers can often access fulfillment centers through 3PL companies and are often equipped with state-of-the-art inventory management software and automated machinery to optimise tasks such as selecting, packaging and dispatching products. Fulfillment centers are generally part of a much larger, nationwide network so inventory can be stored based on certain factors such as proximity to customers and distribution hubs. Fulfillment centers are often the starting point for last-mile delivery operations and are designed to swiftly dispatch orders so that delivery executives can fulfil them. Distribution Hubs Distribution hubs are often used interchangeably with fulfillment centers. However, they lack many of the facilities and services that are offered by fulfillment centers and are primarily used as transit stops for inventory to be distributed to its final location, whether it is to be stored in a fulfillment center, dispatched to be shipped to another destination, sent out for last-mile delivery or transported to a brick and mortar store in the case of brands that follow a hybrid system of online and physical retail. On-Demand Warehouses On-demand warehouses are a type of logistics center that retailers can use to store their inventory on a temporary basis. The amount of storage they require is leased to them by an external company or warehouse operator for the specific timeframe they need it for and hence, it is a lot cheaper than conventional fulfillment centers or storage hubs. This works for retailers that deal in seasonal products or that may not have the resources to store products on their own or acquire large amounts of storage space. On-demand warehouses offer enhanced flexibility due to their provisional nature but they do have some drawbacks such as a lack of consistency and uncertainty when the lease is up. Dark Stores This type of logistics center, also referred to as a micro fulfillment center, behaves like a scaled-down version of a fulfillment center. It is a retail store that is designed to cater to local customers in a given area by allowing retailers to store their goods so that they can quickly dispatch customer orders. While it does not directly sell goods to the public, the minuscule nature of dark stores allows them to be quickly set up in different localities in large numbers and are best used by retailers that sell perishable products such as food, beverages, groceries and other items that have a short expiry date, because they are located in close proximity to customers. They also allow sellers to separate their inventory storage into multiple dark stores to avoid excess strain on their primary fulfillment centers.  Processing Centers These logistics centers work in a similar manner to distribution hubs but consist of heightened order processing capabilities. While conventional distribution hubs can do basic processing tasks such as locating, packing and shipping an item, processing centers take a more nuanced approach by being able to deal with specialized goods such as fresh seafood, assemble and install product components, having value-added features such as temperature controlled, dust-proof storage facilities and much more. Their functions are like a fusion between a distribution hub and a factory due to its increased capabilities. What are the Components Commonly Found in a Logistics Center? Shipping Terminals These terminals are generally equipped with heavy machineries such as cranes, forklifts and other industrial-grade machinery in order to be able to lift and load bulky and regular-sized items alike onto transit vehicles such as ships, trains or trucks. This is an important component of a logistics center as it is responsible for being able to initiate the transport of products and raw materials to their final destinations. Intermodal Dispatch Points This aspect of a logistics center is responsible for loading, unloading and transporting products by different means such as air, road, rail or sea. They generally comprise large loading docks, parking bays for multiple large vehicles and separate entries and exits for different purposes such as transfer, dispatch or loading of products. They also have many facilities to store high-risk goods, ensure that products are stored safely and provide the appropriate amount of security to ensure that there is no theft or pillaging of items. Last-Mile Transport Hubs They act as distribution hubs and are designed to cater to fulfill orders to local areas. There are generally at least one or more locations present in cities with a significant customer presence, and products are transported from other fulfillment center locations and stored in these hubs so that they can eventually be picked up by delivery executives so that last-mile delivery to the final customer can commence. Conclusion: How WareIQ can Help Improve Your eCommerce Logistics Through Its Wide Network of Logistics Centers in 2025? Using a logistics center is a must for an eCommerce business, regardless of which type they choose. Inventory storage and logistics are 2 key components of eCommerce and a logistics center provides a way to merge them so that they can both be operated and monitored from the same location. This enables more transparency across processes and can assist firms in streamlining their inventory management and logistical procedures. If you are an eCommerce retailer that needs help with storing your products or improving your logistics, WareIQ can be the solution. WareIQ is an Indian eCommerce fulfillment company that is one of the most rapidly growing in the country due to our use of advanced technology to tackle a wide range of eCommerce requirements from inventory management to order fulfillment. A few ways we can help improve your storage and logistics requirements are listed below: We offer a nationwide network of fulfillment centers and dark stores with intelligent inventory placement that stores your inventory in close proximity to your customers and transport hubs We provide a custom WMS that can integrate with more than 12 eCommerce selling platforms and can track inventory across multiple fulfillment centers in real-time We offer a choice of more than 20 of the biggest shipping aggregators in the country and always assign the quickest and most cost-effective option for every order We offer value-added services such as an app store that has a catalogue of multiple applications to enhance the productivity of various eCommerce functions We provide an RTO Shield to mitigate the damage caused by returns and provide insurance against RTOs Suggested - Hub and Spoke Distribution Model: Transforming India’s Supply Chain Logistics Center: FAQs (Frequently Asked Questions)

August 27, 2022

What are Inbound And Outbound Logistics? Top 7 Ways To Optimize Inbound And Outbound Logistics Processes [Ultimate Guide 2025]

What are Inbound And Outbound Logistics? Top 7 Ways To Optimize Inbound And Outbound Logistics Processes [Ultimate Guide 2025]

In the 21st-century economy, firms battle for efficiency. Whether it is inbound and outbound logistics, marketing, finance, or another area of the business, it is survival of the fittest. Since the dawn of the industrial era, logistics has been subject to continuous improvement, and optimization always pays off, especially when it comes to inbound and outbound processes. Better ways of procuring materials, and better ways of distributing products contribute to an efficient firm and a healthier bottom line. This process is related to the concept of supply chain management (SCM). Generally, inbound logistics and outbound logistics work in sync to create a better supply chain. Manual inbound and outbound logistics management processes are important. Technology has changed the rules of the game. A mixture of machine learning, AI, and complex algorithms are now used to ensure better eCommerce logistics management. What is Inbound Logistics? Inbound logistics is the means by which materials and other products are obtained by a firm which encompasses all the activities that are involved such as ordering, receiving, storing, transporting and managing the goods. Inbound logistics is focused on the supply aspect of eCommerce. Examples of Inbound Logistics Procedures Sourcing of Materials and Goods: This includes choosing prospective vendors, getting pricing estimates and negotiating with suppliers. Placing Orders: This includes purchasing the relevant materials that the retailer needs for operating their business. Transporting Products: This involves figuring out which transport method would be the best option, partnering with 3PL logistics companies and finding the quickest routes. Receiving the Goods: This involves unloading the cargo and receiving the goods so they can be stored. What is Outbound Logistics? Outbound logistics entails the storage and transportation of products to their relevant locations and all the processes involved in it such as picking, packing, delivery and customer support. Outbound logistics focuses on the demand aspect of eCommerce. Examples of Inbound Logistics Procedures Warehouse Management: This involves the use of a WMS to automate and streamline various warehouse processes such as picking, packing labelling of orders. Inventory Management: This involves managing inventory in the warehouse so it can be stored in the most efficient and accessible manner and doesn't take up unnecessary space. Order Dispatch: This involves the transport of goods from the warehouse to the storage hub in the same city where the order needs to be delivered. Last-Mile Delivery: This involves the order being picked up by a delivery executive so that it can be successfully delivered to the final customer. Inbound and Outbound Logistics: 4 Key Differences Both inbound logistics and outbound logistics are key to product quality and customer experience. Efficiency in these inbound and outbound processes is essential for a business’s success. This post, therefore, is a pointer to both the inbound process in the fulfillment warehouse and the outbound processes and their optimization. [table id=21 /] Read on to understand how to tune inbound and outbound logistics to avoid wastage, delays, and overall inefficiencies. [contactus_gynoveda] Inbound Logistics Processes: 3 Steps To Success Fine-tune these 3 steps for an optimized inbound logistics process:  Sourcing of Raw Materials Receipt of Goods Reverse logistics Sourcing Of Raw Materials The first step in the manufacturing of goods is the sourcing of raw materials. Businesses need to buy raw materials of good quality in the right quantity from trusted suppliers. A key process here is maintaining records of raw materials so that overstocking of raw materials is avoided. Maintaining good communication with suppliers is essential. Coordination with suppliers and setting a transportation framework is an essential parts of the inbound logistics process in the warehouse. Receipt of Goods The optimal receipt of goods involves careful planning. After placing an order for raw materials with the supplier, the business needs to make advance load appointments. Docks need to be reserved for the unloading of inventory. By doing this, businesses know where to receive raw material stocks when they arrive. The unloading area should be assigned and inventory should be unloaded and stored in the designated area for a short period of time. Reverse Logistics When goods are moved from the end-user/customer back to the manufacturer, the process is referred to as reverse logistics. This is an essential part of the modern inbound logistics process in the warehouse. The return of goods to eCommerce firms and refurbishing, remanufacturing, or disposing of products are part of this process and are handled by reverse logistics companies. Outbound Logistics Processes: 4 Steps To Success Fine-tune these 4 steps for an optimized outbound logistics process: Order Processing Picking and Packing Shipping and Sorting End-User Delivery Order Processing The outbound logistics process begins with the customer placing an order, which is then confirmed by the warehouse. A Warehouse Management System (WMS) is used to streamline this process and mitigate any errors that could have otherwise occurred. Picking and Packing After order confirmation, the ordered product is picked from the inventory. Meanwhile, in the background, the WMS updates inventory records and adjusts the product count and SKUs. These products are then packaged and labeled (you can read about shipping labels here). The carrier service sorts out these products. Shipping and Sorting After packing and sorting, the goods are picked up by freight trucks, which ship them to the pertinent distribution center. After the goods have reached the closest distribution center (to the customer), the orders are picked up by the relevant delivery personnel. This process is carried out by shipping companies. End-User Delivery End-user delivery is the last step that finishes off the inbound and outbound processes of logistics. Whether the delivery is to an individual or a supermarket, this end-user delivery is the final step of the inbound and outbound logistics chain. 5 Most Prominent Inbound And Outbound Logistics Challenges faced in 2025 Knowing the challenges that businesses could face in the field of logistics gives retailers a handle on how to deal with them. These are the top 5 challenges in inbound and outbound logistics processes. Poor Knowledge of Transportation Status Revenue, efficiency, and productivity of a business can be affected by poor visibility of the product through the logistics process. Inbound and outbound processes in logistics involve multiple transacting stakeholders. This makes poor visibility a huge challenge. The status quo is the low visibility of transportation operations. Not knowing the execution status of orders results in inefficient planning and a poor customer experience. If stakeholders aren’t in the knowledge loop at various stages of the delivery process, it may result in an inefficient transaction.  To stay on top of the game, firms need to notify customers of the transportation status of the ordered goods from the time of order placement up to the delivery, in real-time. High Operational Costs Transportation of ordered goods is one of the highest costs that factor into the purchase price. The cost of this process is steadily rising. The reasons for this high cost are: Rising fuel prices Management and administration costs Poor visibility Poor coordination Several transportation modes These operational costs are usually passed down to the customer and are an important factor in customer satisfaction. Inefficiency in Internal Operations When plant operations are sub-optimized, i.e. inefficient, it negatively impacts the overall business revenue. These inefficiencies could be any of the following:  Inaccurate inventory data Inexperienced manpower Poor handling of materials Wastage Inefficient input of products Such inefficiency results in sub-par products and a poor customer experience. Business profits dive, competitiveness decreases, and goodwill is reduced. Mismanagement of Delivery Fleet Resulting in Low Productivity In today's hyper-competitive market, products need to be delivered on time, every time. Sometimes it is the delivery fleet that is the problem. The areas of concern in the delivery fleet could be: Poor vehicle maintenance Unoptimized route planning Too many stoppages Bad driver performance Not handling these issues could mean delayed deliveries, higher operational costs, lowered customer trust, and a decline in the goodwill of the business.  Decision-Making Based on Inaccurate Facts/Data Broadly speaking, business decisions made based on relevant data are more likely to be sound. Making decisions without proper data is akin to playing guesswork with your finances. When eCommerce logistics companies decide on a key deliverable, such as inbound logistics processes in the warehouse without data, it may be a recipe for failure. Data helps businesses understand the performance of various metrics in the inbound and outbound logistics chain. Risk assessment is possible only with valid data. The lack of data could also mean that core internal processes are not being performed properly. 7 Ways to Optimize Inbound and Outbound Logistics in 2025 Modern technology has simplified every area of business operations, including logistics. The vast array of digital technology now enables easy optimization in inbound and outbound logistics. The effort is to smooth out processes and decrease logistics costs while enhancing productivity. Follow these 7 ways to optimize your inbound and outbound logistics processes: Relying on Automation Automating logistics allows for the use of the best delivery routes. This is done using intelligent route optimization software. A mix of analytics, machine learning, GPS tracking, and dynamic routing is used to select the best routes. Productivity is enhanced due to the use of tracking various stages of the inbound and outbound logistics processes. Whether it is the unloading of goods, in-plant operations, or any other area of logistics management, businesses stand to save a lot of money by sticking to time frames. Suggested Read: How Do Delivery Route Planning Apps Help in Delivery Route Optimisation? Managing Advanced Logistics Current logistics management systems allow businesses to stay up-to-date. Certain varying factors like freight charges and other dynamic factors can have a detrimental impact on inbound and outbound logistics. Stay on top of dynamic changes using advanced logistics management. Keeping your eye on current rates can save you plenty of money, time, and effort. Providing A Better Customer Experience By optimizing inbound logistics and giving customers end-to-end visibility of transportation operations, businesses can enhance customer experience. End-users can track their shipment at any stage of the delivery and this is an essential part of modern logistics management. By planning production and ETAs appropriately, businesses can communicate with customers without any errors. This is an essential part of an effective inbound and outbound logistics system. Developing Vendor Inbound Compliance Standards (VICS) Developing standards for business processes apply to all areas of business operations. It is no different with inbound and outbound logistics. Modern businesses deal with an array of suppliers and vendors. This makes streamlining business processes crucial. To do this, businesses design Vendor Inbound Compliance Standards (VICS) which are then used as guidelines by all stakeholders. These lead to a steady, uninterrupted flow of logistics. Developing Strategic Supplier Relationships Efficient logistics operations depend on strategic relationships built with third-party suppliers, carriers, and logistics providers. Optimizing such relationships result in efficient logistics operations. The key parameters that need to be examined for this are:  The volume of goods delivered Other shipping activities On-time, in-full deliveries Pricing models Analyzing suppliers based on these parameters is a breeze using current logistics management platforms. Businesses can know how their operations are being impacted and by which suppliers. This can then be the roadmap for future strategic relationships. Optimizing Communication  In the world of logistics, communication equals efficiency. Inbound and outbound logistics involve multiple stakeholders. A break in communication could mean a weak link in the chain. Only an efficient communication system can ensure that goods move as per the schedule and as per plan. Both delivery personnel and warehouse managers need a way to be constantly in touch with the business headquarters. This enables quick decision-making and the easy resolution of errors. Modern logistics tools allow for optimized routes, location tracking, and hence, high transparency. Cross-Docking Warehouse Operations Cross-docking is an important concept in modern inbound and outbound logistics. In this practice, incoming goods are quickly sorted out by workers, which are then loaded on an outbound truck. The time spent by the products in the warehouse is reduced and this means reduction/optimization of warehouse space. Finished products can be quickly inspected. This ensures the delivery of high-quality products and a lower return rate. Conclusion Inbound and outbound logistics are some of the most important processes in order fulfillment. Businesses have to make sure they have a proper supply chain in place if they want their orders to be successfully delivered on time and intact. It can take a lot of time and resources for smaller businesses in trying to optimize these processes to be as efficient as possible. This is where 3PL fulfillment companies such as WareIQ can help. Explore more on Types of Logistics WareIQ provides services for all inbound and outbound logistics processes in logistics, freeing up the time and effort needed by businesses for other tasks such as optimizing their business strategy and refining their products. We take care of the entire process of order fulfillment, from receiving orders through our custom WMS to offering ultra-fast same-day and next-day delivery to customers. [signup]  Inbound and Outbound Logistics Process FAQs

August 25, 2022

10 Impactful Logistics Innovations & Logistics Industry Trends in 2025 That are Changing the eCommerce Landscape

10 Impactful Logistics Innovations & Logistics Industry Trends in 2025 That are Changing the eCommerce Landscape

eCommerce as a whole refers to online retailers that sell products via their own websites or marketplaces through a variety of processes that entail all the activities involved in driving customers to their page to buy their products by enhancing their brand visibility through ad campaigns, setting up attractive product listing pages and offering value-for-money deals. Once a customer takes the bait and decides to eventually purchase an item, one of the most essential procedures in eCommerce commences - logistics. This includes all the processes involved in selecting, packaging and shipping orders to the destinations of their relevant customers. Because competition in the fulfillment space is getting rife, companies are increasingly required to offer shorter delivery times for reduced shipping and operational costs. This is where logistics innovations can make life tremendously easier for both sellers and their customers. In this blog, we will take a look at what logistics innovations are, their importance and 10 logistics industry trends that are taking the eCommerce industry by storm in 2025.  What are Logistics Innovations? As mentioned above, eCommerce logistics consists of all the operations involved in successfully delivering an order to the end customer, which is made possible by the large number of logistics innovations that have taken place in the past decade or so. Logistics innovations include any factor, including technological advancements, streamlining of logistical procedures, adopting of innovative strategies and more, that can enhance the capabilities of a company’s logistical processes to help them fulfill a larger number of orders in shorter periods of time with lower overall logistics costs incurred and fewer errors that can cause disruptions. [contactus_uth] Importance of Logistics in eCommerce Decreases Delivery Times When firms have a sound logistics strategy in place and employ the use of logistics innovations and technology, delivery times get drastically reduced and this creates an advantage for retailers because there is more breathing space to fulfill a larger number of orders in the same timeframe, and for customers because they will receive their orders in the shortest possible time frame. Results in Innovative Strategies Because retailers constantly strive to fulfill orders in the quickest time and at the lowest possible price to out-compete their rivals, they constantly rely on logistics innovations to streamline various procedures to make them more efficient and cost-effective. This results in companies experimenting with different technologies and tactics, and if something works that haven’t been tried previously, it can gain popularity and be adopted on an industry-wide scale, which will benefit every retailer and their customers. Increases Sales Velocity Efficient use of logistics innovations and having a sound logistics strategy will enable firms fulfill a larger number of orders during a particular time period which will encourage firms to spend more resources on marketing and advertising their products to make use of all the extra logistics abilities on tap. Hence increasing sales velocity. This will generate more income and result in higher profit margins for eCommerce sellers. Improves the Customer Experience When placing online orders, the main thing customers desire is for their purchase and delivery process to be as seamless and quick as possible. Happy customers are key to the success of any business and especially ones that operate in a vastly competitive industry such as eCommerce. By making use of logistics innovations and taking part in logistics industry trends, companies can deliver the highest quality service to their customers, which will result in positive customer feedback and reviews and in turn, more customers.  Segments Expenditures Because logistics encompasses a variety of operations and provides a means to track expenses across different departments, retailers can use it to get insights into the expenses of those procedures and can figure out how to reduce costs wherever possible. Sellers can use this information to budget themselves more methodically and eventually become more profitable. 10 Latest Logistics Innovations and Industry Trends in eCommerce in 2025 Customizable Warehousing Not all eCommerce retailers have the same or similar eCommerce warehousing requirements or the same amount of resources to spend on storage facilities. For firms that require temporary storage facilities, especially those that routinely deal in seasonal products, on-demand warehousing is increasingly being used to fulfill these specific requirements. The premise is that sellers are connected with warehouses that fit their needs and offer storage on a temporary basis for a much lower amount than conventional warehouses. Speedier Last-Mile Delivery As customers grow more accustomed to recovering their orders as soon as possible, the importance of a competent and professional last-mile delivery procedure is imperative to the success of a retailer. Last-mile delivery refers to the final journey of an order from the dispatch point to the customer's destination and firms are constantly trying to find ways to speed it up. With an average of 28% of a firm's total costs being spent on last-mile delivery, they can benefit from streamlining it. You can also know more about how last mile delivery companies can help in the same. Advanced WMSs Warehouse management systems are of the utmost importance for eCommerce firms to manage their warehouse processes, especially those that deal in large amounts of inventory spanning across multiple fulfillment centers. WMSs take care of tasks such as inventory management, order consolidation, tracking data across platforms and more. Investing in a WMS can have a major positive impact on how firms manage their inventory and the speed and accuracy at which they can dispatch orders. know more about how WMS software can help with logistics processes. Enhanced Implementation of Automation There are various components of the fulfillment cycle that are increasingly using automation as a way to reduce the need for manual labour. Automation is one of the most important logistics industry trends as it not only speeds up processes and reduces the amount of effort required from the on-the-ground team but it also reduces the frequency of errors. Automation can be used in various ways starting from the automation of warehouse tasks such as storage and product selection to assigning the relevant last-mile delivery service and more. Cloud-Based Solutions eCommerce as an industry relies on the raw power of the internet for the majority of its services whether it is a customer browsing a website or online listing and paying for it online or a firm tracking its inventory across multiple fulfillment centers and consolidating orders from different online selling platforms in one dashboard so they can be monitored more easily. This is all made possible through cloud computing and internet-based services which are made available to retailers through their marketplaces on the selling front and 3PL companies on the operational front. Geolocation Services Geolocation services are one of the most prominent eCommerce trends that are visible to sellers in the form of tracking inventory and receiving real-time updates across multiple warehouses, and customers in the form of order tracking facilities that keep them posted on every development and update about their order until it reaches them. Geolocation is not only important for retailers to manage their inventory but also to mitigate customer apprehension and increase their confidence by providing more visibility and transparency regarding their purchases. Drones for Delivery Purposes The latest developments in logistics innovations have led to the mainstream adoption of drones to deliver orders, especially to locations with limited accessibility by conventional vehicles. While drones are already being used in developed countries for delivery purposes, they are progressively being adopted in developing markets due to the benefits they offer such as lowering costs, providing faster delivery, not being restrained by geography and much more. Crowdsourced Delivery Methods Crowdsourced delivery is one of the logistics industry trends that is becoming more prominently used. It refers to the leveraging of local courier services by retailers to deliver parcels to customers on a large scale. By consolidating multiple orders together and delivering them one by one, crowdsourced delivery can increase the speed and efficiency of last-mile delivery. This method is already widely used in the food delivery industry and is increasingly being used for eCommerce deliveries as well. Reliance on Data and Metrics eCommerce as an industry relies heavily on numbers and logistics as a process necessitates the use of analytics and data to gauge the efficiency of various operations by analysing costs, performance, customer receptiveness and more. By using data to come to conclusions, firms can make the necessary changes and improvements to whichever processes require it so that the entire logistics process can be streamlined as much as possible. Self-Shipping Vehicles While still in various stages of testing in different parts of the world, self-shipping services through automated vehicles are one of the logistics innovations that should become widely used in the next couple of years. While it would be more difficult to implement in developing countries due to road conditions, hazards, overcrowding and other factors, the technology has gone through multiple successful trial runs in countries like the US and should be ready to deliver products in the not-so-distant future. You May Like: 10 Prominent and Latest eCommerce Shipping Trends for eCommerce Sellers to Watch Out For in 2023 Conclusion: Take Advantage of Logistics Innovations With WareIQ Logistics is a very important part of eCommerce services as it enables products to be successfully delivered to their required destinations. There are many new logistics innovations and trends that are taking hold of the eCommerce space which are bound to improve the experience of retailers and customers alike by enabling faster, cost-effective and more efficient deliveries to a wider range of locations. If you are an eCommerce retailer that needs assistance with your logistics services, you can take advantage of WareIQ’s offerings. WareIQ has emerged as one of the fastest-growing eCommerce fulfillment companies in the nation. Through our wide utilization of technology to provide various solutions, WareIQ’s services are often more efficient, innovative and cost-effective than the rest. When it comes to eCommerce logistics, WareIQ as an eCommerce logistics company offers multiple services, some of which are listed below: We offer a pan-India network of fulfillment centers, logistics centers and dark stores We provide intelligent inventory storage based on proximity to areas of high demand and transport facilities We offer ultra-fast same-day and next-day shipping We provide a choice of more than 20 major shipping carriers and always assign the fastest and cheapest option for every order Our branded tracking pages can be customized to your liking to provide a highly personalized experience to your customers Our custom WMS can integrate with more than 12 eCommerce platforms and can track and update inventory in real-time across multiple fulfillment centers We provide reverse logistics services and an RTO Shield to mitigate the damage caused by returns Logistics Innovations: FAQs

August 25, 2022

What is 3PL Distribution? How Distributed Warehouses & Fulfillment Network Operated by 3PLs Accelerates eCommerce & D2C Growth in 2025?

What is 3PL Distribution? How Distributed Warehouses & Fulfillment Network Operated by 3PLs Accelerates eCommerce & D2C Growth in 2025?

It's not always practical for eCommerce organisations to handle everything internally because there are many operational duties to keep track of. In these situations, brands frequently contract with a 3PL or third party logistics service provider. But choosing the best 3PL for your company can be challenging because there are many factors to consider. For example, eCommerce businesses should constantly assess a 3PL candidate's distribution network or the quantity and locations of the 3PL's warehouses and fulfilment centres. A 3PL's distribution network's scale and breadth are more crucial for an eCommerce company than you realise because they directly impact your company's shipping prices, 2-day delivery options, and future scalability. To position, your business for success, look for a 3PL partner with a distribution network that matches your vision and aids your brand in achieving its goals. In this article, you will learn what 3PL distribution services are, why working with a third party distribution partner with a distributed network of warehouses is essential, and how WareIQ's fulfilment network supports business growth. What is 3PL Distribution Service? Delivery or sales of goods and services to clients from a producer or manufacturer is known as distribution. Expanding distribution network is essential as firms grow into new markets to ensure that goods reach customers promptly and safely. For a seamless operation, adequate coordination between all partners participating in the distribution channel is necessary. Third party distribution or 3PL distribution are the services in eCommerce businesses, such as outsourcing distribution and fulfilment services to a third-party organisation.  3PL provider specialises in logistics and distribution services to assist your business operations.  When examining 3PLs explicitly in the context of distribution, they encompass a wide range of services, including pick and pack, eCommerce fulfillment, shipping centres, processing, labelling and ticketing, warehousing, customised bundling, quality control, and inventory management. As a result, businesses can improve performance and supply chain management and get insight into a complicated industry using a 3PL distribution solution. By partnering with organisations like WareIQ for all your fulfillment and distribution needs, you can anticipate superior distribution services that meet your consumer needs. Alternatively you can choose the contract logistics service option too. Read here now. The Importance of 3PL Distribution Services Any business activity needs a distribution network to be successful. Any industry that wants to provide the most satisfactory service to its consumers must ensure a good relationship with the manufacturers. This cannot be done without effective distribution services. If the system has flaws, deliveries will not be made as planned, which would anger consumers, suppliers, and vendors and cause them to lose faith in the business. Utilizing a 3PL distribution provider can significantly benefit a retail organization. Working with a reliable 3PL and managing your supply chain effectively will give you a competitive edge because your shipping procedure will be faster and more precise. Using a 3PL distribution service allows shippers to avoid overhead costs like leasing or to buy property, investing in equipment, and paying employees. Cost savings are widespread because numerous accounts share infrastructure, resources, and personnel. For merchants, a reliable 3PL distribution service is essential since it enables skilled people to handle the challenging process. Working with a 3PL provider for distribution will help you streamline the entire process and will help you keep ahead of the competition in your sector. In addition, a 3PL can take over the process and make informed decisions at each step because most people in the retail industry are not experts in supply chain logistics. As a result, retail organisations can save money, gain flexibility, and improve their overall operations when they have professional assistance to streamline their supply chain processes. Distribution service firms must maintain a continuous feedback procedure to ensure that all their workers are happy and those necessary adjustments can be made. For some online delivery services, clients won't see the product until after they buy it, relying instead on the offered photographs and descriptions. As a result, distribution services must link them and create trustworthy relationships to be sincere and compelling. To ensure a successful distribution system, consider the following: An effective network of transportation to get the items to all the destinations. A trustworthy tracking system guarantees that the intended recipient receives the right products on time. A suitable packaging method that ensures the integrity of the goods throughout transportation. A readily available storage area where the goods can be kept for simple distribution. A reverse logistics service to guarantee the highest level of client satisfaction. Operational Process Of A Third Party Distribution Service Centre Providing third party distribution services requires carrying out a number of criteria, including: Order Processing The services must have a strategy for adequately delivering orders as soon as they are received from manufacturers or customers. It entails gathering the supplies, packing and loading them, and delivering them on schedule. Packaging and Shipping It's crucial to provide the best packaging possible for any good to ensure that the final consumer receives it in perfect condition. Building consumer trust requires them to deliver flexible pick-up, package, and top-notch transportation services. Care must be taken with each order to foster strong, long-lasting bonds with both customers and producers. Each intended delivery package must have accurate invoices and shipping labels attached. These procedures will assist a business in producing quality results. Customs and Import Services As the company expands internationally, global distribution becomes increasingly essential. A professional and trustworthy distribution involves the efficient management of customs and the associated import/export process, which helps you satisfy all trade regulations and guidelines effectively. This guarantees that your items cross borders without any difficulties. Inventory Management Distribution of goods strongly depends on keeping a good amount of inventory under control. To meet the necessary needs for assuring prompt stock renewal and ideal delivery, this necessitates a perfect site. They will make sure that things are strategically positioned to efficiently disseminate to all the portions of planned locations if they have good, easily accessible storage space. Tracking To ensure that both manufacturers and customers are informed of the delivery schedules for their products, a reliable tracking system must be in place to monitor the status of the delivery and distribution process. Logistics Planning For all orders, selecting the mode of transportation is crucial. Loading and unloading for larger orders should be carefully managed, so they do not cause issues later. They should have all the agreements prepared to secure all the approvals if the delivery is abroad. They must plan an efficient route and the necessary types of transportation for local delivery. Businesses can stay competitive by being flexible in their delivery options and satisfying customer demands. Appropriate Communication Clear communication must be on both ends to guarantee that the right things are dispatched and that customers are informed of the delivery timetables. In addition, distribution service management must notify all parties involved if a shipment is delayed for any unavoidable cause. Reverse Logistics Returns are a crucial component of the distribution cycle for any goods to guarantee customer satisfaction. The distribution process entails getting the commodities to their final destination and returning them to where they came from. It is a critical component for businesses since it directly impacts their operational costs, returns on investment, and customer satisfaction levels. How Distribution Warehouses Network Operated by 3PLs Benefit DTC and eCommerce Growth? Some third-party distribution companies run their operations out of a single fulfillment facility. Still, more seasoned 3PLs will have a distributed network of fulfillment centres nationwide or abroad. Partnering with a 3PL distribution operator with a vast distribution and fulfillment network can give eCommerce businesses a significant competitive advantage and accelerate D2C growth.  Here are a few advantages that eCommerce companies can gain from collaborating with a 3PL with a significant distribution network. Reduce Overall Cost In contrast to a 3PL distribution centre, you will be charged more significant prices if you approach a distribution centre or warehouse on your terms. Due to their focus on logistics, 3PLs will have a more extensive network than the supply chain department of your business. They will probably be able to provide you with more significant discounts because they probably have more powerful negotiation positions and exclusive connections inside the sector. All of this works to keep your company's overhead expenditures minimum. You can also save money by partnering with a 3PL distribution centre and forgoing infrastructure investments. It will provide you access to transportation, storage, and order monitoring technologies, among other things that would otherwise cost a lot of money. Reach Audiences Worldwide Global shipping may be tricky and time-consuming for DTC firms who want to grow worldwide because you have to consider import rules and customs processes. Due to import duties, taxes, and fees that can drive up shipping costs, turn away customers, and harm your earnings or bottom line, it can also be quite expensive. By enabling you to store merchandise in the nation you're delivering to, 3PLs with international warehouses lessen these obligations. Orders travel a far shorter distance as a result, which expedites delivery and lowers shipping costs. Furthermore, your brand can avoid paying various import charges and customs costs that you would otherwise be required to absorb or pass along to the buyer because your inventory is kept locally and never leaves the nation. Rapid Business Growth  To support business expansion, organisations frequently choose 3PL distribution facilities. A company can quickly expand its fulfilment and distribution reach thanks to the logistical infrastructure a 3PL distribution centre provides. Hiring a 3PL that already has these things in place is easier than devoting your company's time and resources to setting up your distribution centre or warehouse, finding and securing new warehouses and storage facilities, and hiring and training new employees to handle the influx of late shipments. Hopefully, your business will continue to develop, and your 3PL distribution partner will use its network to handle all of your new shipments. The management of all of these services on your own will become difficult if your organisation is currently expanding. A new small business might have been content handling these services themselves. Provide Quick Shipping to Satisfy Consumer Demands Customers now expect lightning-fast shipping for their goods, with more than half of consumers anticipating 2-day delivery, thanks to retail behemoths like Amazon. Smaller DTC businesses can satisfy this expectation thanks to 3PLs with extensive networks of distribution facilities because they optimise physical product distribution. The correct 3PL can keep different amounts of your inventory because they have access to multiple fulfilment centres. This enables the fulfilment centre closest to the final delivery location to process, fill, and ship an order from the moment it is received. This drastically reduces the typical transit distance, which leads to noticeably quicker deliveries that boost customer satisfaction. Improving Customer Satisfaction All the above advantages will undoubtedly enhance your overall order fulfilment process, resulting in the timely delivery of goods to your clients. As we all know, prompt delivery is one of the main factors in customers returning to a business. Consequently, outsourcing your delivery to a 3PL will enhance your customers' experiences, ultimately resulting in higher sales. There may be perceived drawbacks to 3PL, with the main one being the potential loss of some corporate control if your logistics and distribution needs are outsourced. However, you can alleviate these worries by selecting a reliable 3PL distribution and ensuring a proper inventory management system and timely delivery to clients so that you never again have to be concerned about order fulfilment requirements. 6 Factors to Consider When Choosing a 3PL for eCommerce Fulfillment and Distribution Is internal eCommerce fulfilment and distribution preventing your company from expanding? If so, you might consider outsourcing these tasks to a 3PL company. However, choosing which 3PL supplier to work with can be challenging. Therefore, we have created a list of 8 things to consider when selecting a 3PL distribution partner to assist with this task. 3PL Partner Capabilities Because a 3PL supplier is a business partner, their abilities must align with their clients. The 3PL partner must be able to provide the needed services, whether creating bespoke labels or delivering goods within 24 hours. Their technological capabilities are also a part of who they are. Can they integrate with Shopify, WooCommerce, and other clients' eCommerce platforms? Organize drop-shipping with well-known online merchants. This information is crucial to understand, coupled with whether they manage their warehouse and inventory using cutting-edge technologies. Organization Structure and Safety Inefficient warehouse operations cause delays and errors. Can they pick, pack, and ship orders with accuracy and efficiency? The arrangement of their facility will have a direct impact on how dependable they are. A 3PL distribution partner should also adhere to safety regulations to safeguard client goods and warehouse staff. Delays will eventually result from any harm done to merchandise or workers. Before committing, request a physical or virtual tour of the 3PL warehouse to observe how well-kept and organised it is. Consumer Assistance Every business partner will receive the proper attention from a reliable 3PL. For example, someone should be present to answer any inquiries potential new clients may have. In addition, clients rely on their 3PL distribution partner to swiftly identify and address any issues that may arise and establish a procedure to ensure they don't recur. Scalability Current sales volumes and whether the 3PL can handle them are frequently discussed when organisations think about outsourcing e-commerce fulfillment services and distribution. When selecting a service, future sales volume is equally important. If the customer starts to grow or experiences peak seasons, the 3PL distribution partner needs to be ready to handle a heavier workload. Customization The 3PL must be able to accommodate any unique labels or packaging requirements that a company may have. A 3PL serves as an extension of a firm and helps it retain its reputation among clients. The ideal 3PL distribution partner will offer their clients the same level of dependability and service that their clients would. Location Costs, efficiency, and delivery time are significantly influenced by a 3PL distribution partner's location concerning a potential client's consumer base. By strategically working with a 3PL in a relevant area, final mile expenses can be reduced. If the 3PL is close to essential highways and shipping hubs, that can also be beneficial. Conclusion Any business can succeed or fail to depend on using 3PL distribution services. An effective distribution system suggests that the firm has a better chance to boost sales and beat out the competition. In today's fiercely competitive market, the business that can strategically penetrate the market with its goods sooner and farther than its rivals will be able to weather market fluctuations and maintain a competitive advantage. It is crucial for any business or service because no amount of clever pricing or product promotions will help if they are not distributed effectively and on time. The 3PL distribution partner offers a complete collection of distribution services, making it the ideal alternative for freight delivery services. These features include dock drop and pick-up facilities, freight redirection service, separating service, and sort service. In addition, experts collaborate carefully with clients to update their whole supply network through customised distribution strategies, trustworthy storage, and the best product transportation from any place in a secured, monitored, and timely manner that will always put you one step ahead of competition. WareIQ As Your Fulfilment and 3PL Distribution Partner WareIQ makes it easier to efficiently distribute your goods across different locations, save shipping costs, and achieve 2-day delivery thanks to the network of fulfilment centres. With the help of WareIQ's nationwide fulfilment network, both B2B and B2C firms can quickly and affordably expand their operations across the country. With our analytics, retailers can determine the best inventory mix for meeting customer demand while preventing stockouts, backorders, and deadstock. WareIQ, driven by top-tier fulfilment technology, also offers complete visibility into business activities across the distribution network. The skilled experts at WareIQ will handle order processing, fulfilment, and shipping for you. Merchants may monitor real-time inventory levels, trace orders through the supply chain, manage warehouse operations, and more from a single dashboard. WareIQ also helps you to monitor crucial parameters at each site you use, such as inventory turnover, order accuracy, time in transit, and on-time percentage, to improve your 3PL experience further. Using this information, you may pinpoint areas for enhancement and enhance supply chain management for achievement at any place you employ. [signup] Frequently Asked Questions

August 25, 2022

What is a 3PL? Definition, Types, Benefits, Features, and Services Provided By Third Party Logistics Provider in 2025

What is a 3PL? Definition, Types, Benefits, Features, and Services Provided By Third Party Logistics Provider in 2025

As an eCommerce company grows its client base and enters fresh markets, in-house shipping and fulfilment cannot handle the rising order quantities. When fulfilling consumer expectations and requests, a business must eventually determine whether to outsource its fulfillment operations. The idea of third party logistics service providers, who can keep your inventory for you, is introduced here. Your products will be chosen, packaged, and shipped. Between your production processes and your customers, 3PL distribution is a crucial link. As a result, your business will expand, and your clients will be delighted when your order fulfilment procedures are successful. To say that excellent fulfillment is essential for successful eCommerce businesses is not an exaggeration. The third party logistics market was valued at $1,027.71 billion globally in 2019 and is anticipated to grow at a CAGR of 7.1% from 2020 to 2027 to reach $1,789.94 billion. It's crucial to comprehend what third party logistics (3PL) is before you begin dealing with one.  This article will provide all the information you need to assess whether 3PLs are a good fit for your business. What is 3PL or Third Party Logistics? Third-party logistics, also known as 3PL, is a service that third-party couriers and logistics software providers offer to eCommerce retailers to assist with shipping and order delivery. Order acquisition, storage, warehousing, stock management, labelling, picking and packaging, and delivery to the customer are all handled by third party logistics. Online businesses choose to delegate the obligation of shipping and order fulfilment to third party logistics providers by choosing to partner with them. According to research, working with a 3PL service provider enables eCommerce organizations to expand far more quickly. Because of their benefits, most eCommerce businesses are outsourcing shipping and logistics to third party logistics firms. As an online company expands and receives a greater volume of orders each month, it searches for a suitable third party logistics provider to offer its consumers seamless and simplified shipping and delivery experience. When a consumer puts an order, a third party logistics provider can deliver the item after managing supplies, replenishing them as needed, and storing them in its warehouses. In addition, a 3PL offers eCommerce retailers custom packaging, picking, kitting, bundling, customs clearing, etc., and these shipping services. Fundamentals of Third Party Logistics For their clients, third party logistics services handle warehousing, inbound and outgoing transportation. Most third party logistics businesses offer their clients access to their own or rent warehouse space. They typically don't have their fleet of trucks and work with other carriers to carry and transport freight. When you use the term "third party," you outsource order fulfilment. The warehouse is not your property. Instead, you lease shelf space in a big warehouse where many different companies' products are kept. Employees at the warehouse receive your products and add them to the inventory. To satisfy orders, they choose things from shelves and pack them safely for transportation. To deliver orders to your clients, third party logistics collaborates with a number of carriers. Third party logistics warehouses are designed to be as simple and efficient as possible. They can handle the increased volume as your company expands, allowing you to increase your capacity without adding more people. As a result, a third party logistics partner can help you find ways to cut down on delivery times and shipping expenses. In addition, you gain expertise and concentration when you outsource your eCommerce fulfilment to a 3PL business. Types Of 3PL Service Providers Although most third party logistics provide a range of services, not all of them, and some have areas of expertise. One of these functional domains is where most 3Pl service providers concentrate: Transportation Inventory shipments between manufacturers and your warehouse or between your business and customers are handled by a third party logistics service provider focusing on transportation services. These include the shipping companies for small packages like UPS, FedEx, and USPS, as well as the freight forwarders who frequently move bulky items over international borders. Warehousing, Fulfilment, and Distribution It offers essential services like storage, fulfilment, pick-and-pack, shipping, and refunds. This is the most prevalent kind of third party logistics. Sellers u utilize third party logistics services to outsource all or most of their fulfilment and storage requirements. Additionally, most of the third party logistics handle the seller's transportation, choosing the best shipper, maintaining the vendor's connection with the shipper, and optimizing the shipment plan. Informational and Financial These third party logistics providers, typically utilized by larger eCommerce businesses, optimize your company's logistics network by offering services like accounting and cost control, freight forwarding, inventory tracking and management, and related tasks. Some big third party logistics provide services for their clientele in the sectors mentioned above. [contactus_uth] 8 Most Significant Features and Services Provided By Third Party Logistics Partner in 2025 Depending on the vendor you select, 3PL fulfilment services may or may not include order shipping. Here are some of the most advantageous attributes and logistical services that 3PLs frequently provide. Inventory Management Inventory management is crucial in the eCommerce fulfilment process and your overall supply chain. It entails much more than having a 3Pl partner store your goods to send them once an order is received. A 3PL service provider should ideally integrate inventory management software between your online business and the warehouses where your products are kept. With a real-time picture of their inventory at each facility, the seller can plan and ensure that stockouts, also known as product shortages, do not occur. In addition, the third party logistics center can transmit real-time inventory counts to your web storefront and merchants with the proper integration, letting customers know what is in stock and might need to be back-ordered. To get advanced shipment notifications (ASNs) from the manufacturer with the incoming goods, a 3PL will collaborate with the seller or the seller's freight forwarder. As a result, the seller and 3PL clearly understand what products are arriving, how many there are, where they are being transported, and when. This is essential for planning since the seller can effectively control the amount of inventory stored and offer information on what needs to be ordered. You must always make sure that your products are safely stored and tracked. To ensure that the physical count of your inventory matches what is in the system, a 3PL partner should regularly execute physical audits of your inventory.  3PLs must adhere to operational solid discipline and control to manage your inventory effectively. Expedite Shipping  Convenient delivery alternatives for eCommerce shipping solutions play a significant role in the convenience of online shopping for consumers. Consumers today anticipate free 2-day shipping and home delivery options similar to those offered by Amazon Prime whenever they shop online: Additionally, 53% of customers believe delivery speed is crucial when assessing online orders. Due to sluggish shipping, 24% of consumers have cancelled an order. Customers anticipate quick and economical shipment at the touch of a button, especially given that the most well-known online shops have two-day free shipping choices. As we'll cover in the following section, the location of your 3PL warehouse can make or break your capacity to satisfy client expectations by keeping products closer to your shipment destination. In addition, by collaborating with the appropriate 3PL, you may provide 2-day shipping to your customers at an affordable price. The most significant cost savings for 2-day delivery come from dividing your inventory across fulfilment centres into multiple areas. In addition, third party logistics service providers frequently have contacts with shipping carriers that allow them to negotiate reduced rates for their clients. Distributing Inventory Most third party logistics providers have warehouses dispersed around various cities, enabling clients to divide inventory among fulfilment centres. When a company's clientele is geographically dispersed across the country, two-day shipping is made possible by having inventory closer to shipping destinations. Distributing inventory, however, might only be financially viable for suppliers who wish to expand their customer base and deal with high shipment volumes. By distributing goods around several locations, you can also cut the cost of air freight, guarantee backup supplies, and be ready for emergencies. Business to Business Fulfillment (B2B or B2R) In most cases, when we discuss eCommerce, we're talking about B2C (business-to-consumer) fulfilment. However, working with a 3PL that handles DTC (direct-to-consumer) and B2B (business-to-business) fulfilment can make things simpler for an eCommerce company wanting to improve its multichannel logistics strategy. Therefore, a third party logistics provider can act as your back-end logistics hub, centralizing multichannel inventory management and fulfilment, whether you are fulfilling online subscription orders, running a brick-and-mortar store, or selling retail on an online marketplace. Bundling and Customization The warehouse and shipping method known as kitting involves packing different but related products and sending them as a single unit. It boosts warehouse productivity, reduces labour expenses, boosts product sales, and facilitates quicker shipping. Online firms may also create the optimal unpacking experience for clients by customizing inventory. In addition to kitting, 3PLs assist with order customization by providing customized gift notes, unique packaging, and personalized sender labels. Returns Management eCommerce companies value services like managing and processing returns in a 3PL service provider. In addition to handling returned orders, 3PLs give customers access to produce software solutions to make the return process simpler. You can receive end-to-end visibility into returns and decide whether to have the returned goods disposed of, quarantined, or restocked when a 3PL partner manages your returns management process. Advanced Analytics In today's economy, data is a significant resource in every sector, and supply chain logistics is no different. Examining the data and concluding is essential to provide firms with a competitive edge. Many 3PLs offer robust data analytics tools to facilitate better reporting and decision-making. Visibility into historical stock levels at any time, the time it takes to deliver orders, the average cost of storage per unit, and other data analytics features are possible. Universal Fulfillment Trying to establish your brand on a worldwide scale? The ideal option is to collaborate with a third party logistics service that offers cross-border solutions and has a physical presence in numerous nations. Air freight shipping is expensive, but a third party logistics provider with facilities abroad can help your company expand into international markets. In addition, a 3PL can be your one-stop shop for global order fulfilment, combining warehouses, stock, and orders. What Does A 3PL Order Fulfilment Process Look Like? You must comprehend the 3PL order fulfillment process if you are new to outsourcing fulfillment services to a third party logistics company. The complete procedure, from the time the customer puts an order to the last-mile delivery, is explained in detail below: Receiving Shipment Your company's inventory will be sent to a 3PLs warehouse, where it will be stored before being shipped to a client. A person or business that assists in managing and organizing bulk shipments from the manufacturer to the distribution centre is known as a freight forwarder. The 3PL will need to work with this company to coordinate the inbound shipments. A good 3PL should have integrated warehouse management software to simplify this procedure. To make it simple to fulfil orders and choose which ones to fulfil after an order is received, the programme will determine where a product is stored and when it was placed in storage. Inventory Holding After a 3PL receives the inventory, the products are stored at their fulfilment centres. 3PLs frequently maintain a sizable network of fulfilment centres and keep inventory among fulfilment centres to promote speedier delivery times to end customers. Each SKU is given a dedicated storage area, a pallet, a shelf, or a container. Different 3PLs have different storage capacities. Picking The activity starts when a buyer orders through an online store. Others utilize sophisticated technology that interfaces with the eCommerce marketplace or platform, while some third party logistics demand that eCommerce clients manually update order details. For a more simplified experience, the 3PL is consequently alerted automatically when customers place online orders. Following receipt of the order information from the 3PL, the warehouse picking personnel retrieves the ordered items from their appropriate locations in the inventory. Packing The next step in picking up an order's components is for the warehouse staff to box it up for shipping. The 3PLs selection of packaging materials typically depends on various factors, including its capabilities, the goods being delivered, and the client's preferences. Common packaging materials include poly bags, bubble mailers, dunnage, simple boxes, and more. The best packing not only safeguards the goods but also minimizes transportation expenses, and here is where 3PLs apply their shipping expertise. Shipping Order fulfilment is complete after the order is shipped. In 3PL shipping, the provider negotiates rates, purchases, and prints shipping labels on behalf of the client with partner carriers. While some 3PLs rely on their preferred shipping partners, others compare the carriers in the market to discover the most cost-effective shipping options based on the customer's specified delivery schedule. In addition, the 3PL service provider will automatically update online stores with shipping tracking information when order ships using included technology. Returns Processing The priority of third party logistics order fulfilment operations is increased customer happiness, which they guarantee by providing services for returns processing. Orders returned by customers are shipped back to the 3PL provider. The provider's return rules and the preferences of the eCommerce customer will determine whether the item is restocked or discarded. eCommerce companies can avoid the trouble of internally processing returns and provide customers with simple access to the status of their returns by allowing 3PLs to provide return shipping labels for customers. Advantages Of Partnering With A 3PL Service Provider in 2025 The benefits of third party logistics are enormous. This is the rationale behind the widespread use of third party logistics companies by eCommerce businesses worldwide. Some eCommerce businesses choose to handle shipping in-house when they first start. When order numbers are low, and logistics are controllable, this is a practical choice for a store. However, it makes sense to collaborate with a 3PL when orders increase over time. Learn about the benefits of third party logistics partners for eCommerce firms. Reduced Shipping Costs The cost-effectiveness that 3PL service provider offers are among its main benefits. Due to their extensive clientele, third party logistics providers can supply individual eCommerce businesses with shipping rates that are both affordable and appealing. Internally handling logistics is a costly expenditure. Conversely, 3PL firms can exploit their economies of scale to offer good shipping services at significantly cheaper costs. Quick Delivery Due to their focus on shipping, 3PLs run a sizable number of delivery fleets that can expeditiously transport orders from one location to another. Third party logistics also has the benefit of having numerous warehouses spread out across the nation. They can thus deliver orders to clients considerably more quickly because they are much better equipped. eCommerce third party logistics suppliers have started offering blazing-fast deliveries to clients even at the last minute since Amazon made one-day delivery to customers the standard. Tracking Orders in Real Time Maintaining transparency and communication between eCommerce businesses and their clients requires a robust order tracking tool. In addition, today's consumers anticipate being able to track their orders at all times. Customers can access a self-serve order tracking page provided by third party logistics companies by inputting their Order Id or Tracking Number. Many third party logistics provider can even notify consumers via email and phone when an order has changed. Ecommerce businesses build trust and customer loyalty by informing their clients where their orders are. Multiple Payment Gateways Due to the variety of payment methods they provide to consumers, third party logistics providers can be very beneficial. Cart abandonment is greatly influenced by the checkout page's lack of payment choices. The ability to accept cash payments via Pay on Delivery, bank transfers, UPI, credit/debit cards, and Cash on Delivery (COD) is a capability of 3PLs. Giving customers, so many payment alternatives results in lower cart abandonment rates and more customer satisfaction at the time of purchase. Suggested Read: List of Top 10 Pay on Delivery Courier Partners Enhanced Customer Satisfaction Customers value easy deliveries. With their superior delivery fleets, customized packaging, prompt order status updates, and safe transit of orders without breakage or damage, third party logistics can deliver that. eCommerce businesses will seek to raise their customer satisfaction percentage as they scale up and go beyond their early growth stages. A greater customer retention rate translates into more and more repeat business, fewer product returns and exchange requests, and the creation of a strong sense of community among your consumers. The benefit of having a 3PL partner is that they may assist online shops in getting to that stage much more quickly without requiring additional funding for hiring personnel and renting more extensive facilities. Customized Shipping Services Using customization and personalization to win over your customers is the secret. The benefit of a third party logistics provider is that they may offer a wide range of customized shipping services for both B2B and B2C sectors. 3PLs may also print personalized shipping labels and design unique packaging for special orders. Naturally, customized shipping services are more expensive. Therefore, make sure to discuss such fees upfront with your third party logistics provider. Insurance And Additional Perk You must arrange an insurance plan for shipment if your eCommerce site sells jewellery, precious stones, luxury watches, or any other expensive items. The main benefit of using third party logistics is that they have insurance policies to protect you against any losses you might incur in a shipping accident. Insurance policies serve as a safety net in any unforeseen circumstance. However, ensure the insurance policy you select does not leave the loss entirely on your shoulders. It's crucial to choose a strategy that places responsibility on both parties. Disadvantages Of Partnering With A 3PL Service Provider While there are advantages to outsourcing your company's logistical requirements, it's vital to take into account some of the disadvantages as well: Minimal Ability to Influence Logistics Operations Some businesses prefer to have total control over the management of the supply chain and the delivery procedure. An established 3PL service provider will now collaborate with you to create a system you're happy with. However, many people are uncomfortable outsourcing the task since they worry about effectiveness and security. However, if you pick the right 3PL partner, none of these problems will materialize. A reliable 3PL will take charge of the logistics while ensuring you know each step. Substantial Upfront Cost Selecting a cheap delivery option may be alluring if your small business is small. However, when the businesses expand, this subpar service will cause you to pay more money because shipping costs will rise. While a 3PL may seem like a big purchase, it will eventually more than pay for itself. This affordable solution will be worth the first expenditure because it allows you to expand. Many companies decide against working with a 3PL because they believe they won't be able to monitor quality control or because they wish to increase their process understanding. Knowing that a 3PL already has the necessary knowledge can save you time, money, and effort in learning the ins and outs of logistics for shipping and warehousing. Instead, focus on other important areas like marketing, human resources, and development. In addition, you may relax knowing that the procedure is handled by a business with industry expertise and familiarity with the relevant laws. Suggested Read: Which is better: Contract Logistics or Third Party Logistics? Conclusion The lists above make it quite evident that outsourcing to third party logistics has many more benefits than drawbacks. But it's critical that eCommerce businesses fully understand the advantages and disadvantages of third party logistics providers before signing a contract with them. With the aid of 3PLs, eCommerce enterprises can access newer markets, interact with new clients, offer simple delivery, and much more. On the other hand, dealing with third party logistics can put eCommerce enterprises off due to differences in company values and a lack of control. Therefore, the needs and resources of your company will ultimately determine if you decide to collaborate with a third party logistics provider. What Drives Organizations to Outsource eCommerce Operations to WareIQ, A 3PL Fulfillment Provider? With the help of WareIQ, eCommerce businesses can ensure that workflows are efficient and that consumers are appropriately taken care of. WareIQ offers the market expertise and industry understanding required to reduce supply chain inefficiencies by providing a full-stack eCommerce fulfillment solution to optimise delivery, cost and customer experience. Some of the main factors that influence a company's decision to work with WareIQ Industry Expertise The price of handling fulfilment internally comprises, among other things, the cost of a warehouse and delivery charges. The cost of fulfilment is rising as customer expectations rise. Working with WareIQ relieves a company's concerns regarding warehouse locations and quick shipping because WareIQ has an extensive eCommerce fulfilment network across India. Furthermore, WareIQ takes advantage of pre-existing experience to offer reduced shipping rates and lower administrative costs. Industry Insight By combining industry knowledge and expertise with optimization and efficiency, WareIQ ensures logistics and supply chain operations improvement. With our years of experience, eCommerce businesses may take advantage of time savings, cost savings, and enhanced consumer experiences. Decreased Supply Chain Inefficiencies By establishing end-to-end supply chain visibility through advanced technologies like warehouse management systems, WareIQ can boost accuracy, speed, and efficiency. The sophisticated software solutions can automate information transfer and improve shipping and inventory tracking, among other things. To increase competency and efficiency in customer service, the best use of software automates the fulfilment process. [signup] 3PL Guide: Frequently Asked Questions

August 24, 2022

What Are eCommerce Operations? A Detailed Guide for Operations Professionals on Functional Aspects & Best Strategies for eCommerce Operations Management in 2025

What Are eCommerce Operations? A Detailed Guide for Operations Professionals on Functional Aspects & Best Strategies for eCommerce Operations Management in 2025

eCommerce Operations are the foundation of any organisation and the function that makes things happen. And a lot is going on in the background regarding eCommerce operations. An eCommerce operations manager must enhance eCommerce processes that directly increase gross margins. Managers can wisely allocate essential resources to deliver the most value to the business by prioritising profit-generating eCommerce operations. According to statistics, Global retail e-commerce sales were estimated to be around 4.9 trillion dollars in 2021. Over the next four years, this amount is predicted to increase by 50%, reaching roughly $7.4 trillion by 2025. eCommerce has contributed to more than 40% of the rise in retail sales in the US alone, and by 2040, experts predict that 95% of all purchases will be conducted online. The operations manager significantly influences the growth of an online brand. To ensure that your operations can fulfil customer expectations and keep expanding, you must maintain a constant watch on the market, your rivals, and the wants of your clients. This article provides a detailed analysis of eCommerce operations and how to enhance eCommerce operations for productivity and growth. What are eCommerce Operations? All components of online goods sales and shipping are referred to as eCommerce operations. Successful online retailers are defined by having a solid eCommerce operations plan. Your ability to address essential eCommerce operations and sales components, such as order logistics and fulfilment, domestic and international shipping, and inventory management, is crucial to developing an efficient eCommerce operations management plan. Making your eCommerce operations strategy as clear and thorough as possible is essential because it enhances the likelihood that purchases will be finished and delivered on time, keeping customers happy and ultimately improving your business. Source Significant Functional Aspects Involved In eCommerce Operations Management Since its start, the eCommerce sector has expanded incredibly quickly to reach its present status, defined by a solid market position. Due to this process, new difficulties have also evolved in the worldwide landscape of eCommerce operations. Merchants must change to remain competitive and gain an edge over their rivals. The problem that most eCommerce merchants now confront is simplifying their business operations seamlessly. Here is a list of business tasks retailers can use to create a successful and efficient eCommerce operational workflow. Order Management Online stores have replaced traditional physical businesses as the norm in eCommerce. As a result, the need for multichannel order management has grown due to this transition. It is getting more challenging to handle and execute your orders when there are hundreds of sales channels available, whether they are marketplaces like Amazon, eBay, or Etsy or sales channels like Shopify, Magento 2.0, or Woo-commerce. Therefore, their most significant chance of remaining competitive is to have the capacity to manage orders across several digital channels. This helps eCommerce businesses both attract new clients and keep their current ones. Product listing, inventory management, order placement and processing, billing, payment collecting, fulfilment, shipment management, and communication are all included in the multichannel order management process. Import all your orders into one location: eCommerce shop owners with a fully integrated order management system can monitor and manage their orders from a single platform. As a result, they can stop logging into different portals to check on the status of their orders. Address verification: An automated address verification method is necessary to limit the number of failed deliveries, accounting for up to 10% of eCommerce package deliveries. Printing shipping labels and invoices in bulk: For anyone selling goods online, batch processing and mass printing shipping labels and invoices are essential. Thermographic printers make these processes simpler. [contactus_lilgoodness] Inventory Management A robust platform and successful inventory management system like Inventory LogIQ can help an eCommerce firm reach its highest potential. The two most essential factors in an eCommerce business are time and money. Companies can save both by using a centralised inventory management procedure. Furthermore, it provides companies with Accurate forecasting: An eCommerce business might profit from monitoring customer wants during a specific season and concentrating on marketing campaigns. Product Evaluation: Separating the products in high demand from those that aren't is just as important as anticipating. Long-term inventory storage of the latter can be dangerous for an eCommerce store's ability to sell. As a result, businesses can offer tempting discounts when buying such a product. Relationship between an eCommerce firm and its suppliers: A successful relationship between an eCommerce business and its suppliers is crucial. This guarantees the timely delivery of goods. Additionally, it is a good idea to have fallback plans. As a result, if the primary suppliers cannot ensure on-time delivery for some reason, the secondary suppliers can do it quickly, maintaining the positive perception of your brand among your target market. The ideal contingency plan should provide effective inventory management and serve as a conduit between eCommerce stores and their customers without jeopardising the interests of either. Including this information in the terms and conditions not only allays client concerns but also facilitates future business transactions by saving time, money, and hassle. Warehouse Management Warehouse management includes monitoring all aspects of eCommerce operations, from staffing to equipment and inventory management. Receiving, storing, and tracking inventory are only a few of the procedures involved in warehouse management. Other activities include keeping an eye on the flow of finished items into and out of the warehouse and managing their effectiveness. The flow of inventory and other activity across a warehouse (i.e., what is being received, stowed away, fulfilled, and sent and by whom) is frequently tracked using a warehouse management system (WMS). With a WMS, manual processes are eliminated, time is saved, and a more accurate picture of what is happening inside a facility is provided without needing ongoing warehouse audits. In addition, operations managers can track their success and find areas for improvement using the data collected from a WMS, which promotes supply chain optimization. Fulfilment and Shipping Logistics All these features are necessary for your system to fulfil your requests successfully. Serviceable Zip code management based on prepaid orders and cash-on-delivery Evaluating shipping costs across various carriers and the services they offer Real-time tracking number and allocation Expecting to complete this manually may cause delays and mistakes. Additionally, clients demand error-free communication from eCommerce businesses in this digital age. Further, the success of an eCommerce business determines its reputation. Choosing a Product, Packing it, and Shipping It Successfully processing customer orders is essential to the success of an eCommerce firm. This must be carried out without fail. An exemplary implementation creates a win-win scenario for an eCommerce company and its clients. While the latter can reduce the possibility of product returns, the former can prevent the potential for mistakes in monitoring its inventory inventories, and using equipment like a barcode scanner to automate order picking and packing up can be beneficial. Order Shipping, Schedule Pickups, Tracking & Delivery Ensuring prompt item delivery is one of the critical components of order fulfillment in eCommerce operations. It aids businesses in creating a favourable reputation and long-term customer retention. In addition, utilizing the advantages of shipping management software can help the company grow. Fulfilment automation has emerged as one of the current trends, with eCommerce businesses becoming increasingly reliant on them. Therefore, it makes a lot of sense for eCommerce enterprises to use software and systems that do away with the laborious manual processes and facilitate the efficient completion of this activity. Returns Management Owners of physical stores encourage a "no return or no exchange" policy regarding purchases made there. They can avoid the inconveniences of product returns as a result. However, this is not true with online eCommerce retailers. Customers have the option to cancel their orders while they are in transit, as well as return things after delivery with eCommerce businesses. The former might occur for several causes, ranging from unsatisfied customers to the delivery of incorrect goods. Therefore, having a well-planned and recorded return management policy is necessary for eCommerce stores. To ensure that customers know what they can return and how it is ideal for making this remark under terms and conditions. Returning an ordered or delivered item must also be made clear in advance. One of the best methods for putting customers and business owners at ease is this. As a result, it leaves clients with a favourable impression of an eCommerce store. Commercial Accounting Keeping track of your brand's financial activities and ensuring your books are in order are crucial components of your eCommerce operations. This includes balance sheets and inventory write-offs. Inventory is the most critical (and frequently valuable) asset for eCommerce enterprises. Thus any anomalies in inventory counts can affect your bottom line. You may gain insights into your spending and earnings with accurate eCommerce book-keeping, making it possible for you to be ready for tax season. 6 Best Practices To Simplify and Streamline Your eCommerce Operations in 2025 With today's technology, we have many eCommerce automation choices to choose from to meet our business needs. The idea is very straightforward—using software to turn manual processes into automated workflows. Numerous tasks can be completed with technology without the involvement of humans. Examples include sending emails to many customers, creating support cases, and completing orders. eCommerce automation saves not only time but also money. Additionally, it means that eventually, the company team will have more time to concentrate on innovation, client satisfaction, and creativity. Let's look at six ways technology could make an eCommerce business function more efficiently. Multi-Channel Automated Centralized Inventory Management eCommerce Brands can optimise their supply chain and stop any losses during stock-out situations by using a cloud-based omnichannel inventory management system. Businesses can display their products on many eCommerce platforms and handle orders using a single dashboard that provides real-time access to stock movement with the help of an IMS. Eliminating the manual component from inventory management saves additional overhead costs that may be spent to grow the firm rather than risking human error. The following are the main benefits that an IMS offers: Reduce the amount of staff needed for daily operations Reduce overstocking and understocking Prevent misshipments Hasten order fulfillment Accurately estimate and plan inventory Detailed inventory and sales reports Automated Accounting With Least Effort and Sales Identification A small sales team is one of the main advantages of a digital business. Automated processes and evaluation tools like a CRM can improve operations even with a small sales crew. For instance, gathering contact details, planning calls, and allocating follow-ups may all be done quickly and openly when a new lead is added to the system. Additionally, it prevents situations where several people are pursuing the same information, which is almost certainly a dead end. The sales staff can also record call details and outcomes, which could be helpful for follow-ups in the future. Some of the most well-known CRMs are Zoho, Hubspot, and Salesforce. Sales and accounting should always work together since book-keeping is never fun. There are several ways to keep track of accounts on your own, but you can pick one that integrates effectively with your inventory management system. Read more about eCommerce accounting software. Building Brand Loyalty With An AI-enabled Customer Service  Consumer service plays a crucial role in building brand recognition and customer loyalty. There are several options for handling customers and automating the time-consuming steps in the process. One of the most popular ways to handle this topic correctly continues to be chatbots. By responding to a set of predetermined circumstances, triggers, and events, chatbots help automate client interactions. As a result, companies are quickly using chatbots for their customer-facing products. According to a Facebook poll, more than half of customers believe they are more likely to shop with a firm that offers live chat. Customers anticipate being able to quickly and easily find the information they require. Chatbots are merely a tool to achieve that goal. Additionally, several tools can quickly and cheaply integrate chatbots into social media accounts and eCommerce websites. Since they have been around for a while, chatbots have established themselves as a crucial component of any company's customer care strategy. Innovative and Seamless Payment Methods Powered by Technology Customers desire personalization and frictionless eCommerce experiences. Global consumers are anticipated to make 1.1 trillion non-cash payments by 2024 as they buy goods and services using a combination of web, mobile, and connected devices, according to Business Insider. The experience is smooth when individuals can make purchases online fast, effortlessly, and safely. Passive authentication techniques like face and touch ID are becoming more and more common as technology advances since they may be used to complete transactions since the user's credentials are already stored in their wallet. This holds for applications such as GooglePay, AmazonPay, PayPal, PhonePe, Paytm, and others. Giving clients the option to use digital payment methods improves the customer experience because it is easier and takes less time. Nearly all eCommerce businesses provide a choice of digital payment alternatives nowadays to speed up checkouts and improve consumer convenience. Switch to An Omnichannel Customer Experience It's become less important to test a product before buying it. The ease of a single-click purchase on eCommerce sites, brand recognition, social media presence, and general lifestyle affinity are essential factors in deciding to buy. Social media, online markets, and web stores are part of omnichannel retailing. Making sure that marketing strategies enable customers to convert across any sales channel is the aim of multichannel selling. Your company may offer a smooth customer experience if you have efficient automation technology at your disposal and an omnichannel strategy in place. One of the best instances of how organisations can utilise technology using an omnichannel strategy is Walmart's "order-by-text and chat services." Walmart offered a service that guaranteed same-day delivery and allowed users to place orders by text message alone. Although the service is no longer in use, it opened the path for other eCommerce firms to provide their clients with something remarkable. You can use various tools and methods on your online store to collect data, monitor conversions, and target messaging when executing an omnichannel marketing plan. Make Social Commerce A Part Of Your eCommerce Strategy Many firms use social media platforms for advertising. The accessibility, ease and reach that come with social media aids consumers in purchasing. 2018 saw the launch of Facebook Marketplace, which aims to take on Google Shopping, Easy, and Amazon. In addition, Instagram started using product tags in 2016 to make it simpler for consumers to identify the goods and prices they see in advertisements, and in 2017 Shopify and BigCommerce were integrated, directing shoppers to a website where they could make an immediate purchase. Select brands were given buyable pins on Pinterest, which resembles Instagram in functionality, in 2015, and the number of brands increased in 2016. In addition, to make it simpler to make purchases from several merchants at once, a shopping cart was also developed. Conclusion In conclusion, operating in the eCommerce industry requires balancing many competitors with matching client needs and expectations. The technology at our disposal now has the potential to automate repetitive work and expedite processes that call for more attention to detail. You can start using parts of it immediately and take your time selecting others, like an IMS or a chatbot, to boost your company's overall productivity and operational effectiveness. How WareIQ as a 3PL Fulfillment Partner Helps in Your eCommerce Operations Management? WareIQ, as a tech-enabled fulfillment partner, uses a fulfillment network that returns information to our clients so they can monitor inventory levels and orders as they are chosen, packed, shipped and delivered in real-time. Orders are automatically delivered to our warehouses once your store is connected. The product is chosen, packed, and dispatched (and tracking info is pushed back to your store and shared with your customers). WareIQ's fulfilment services assist you in time and cost optimization as well as the utilisation of the delivery process to surpass customer expectations and take control of a more significant portion of the client relationship. With the aid of WareIQ's fulfilment facilities, you can strategically distribute your inventory among our locations to deliver your products more quickly and affordably. By keeping inventory close to your target market, you can cut down on the shipping zones and expenses involved in sending orders to distant locations. With WareIQ's 2-Day Express shipping model, you can provide 2-day shipping across the country whether you ship from one fulfilment centre location or several. WareIQ delivers data and analytics to assist you with everything from year-end reporting to better supply chain decision-making. We do this to give you visibility into our operations and performance and to hold ourselves accountable. For example, we provide information on the fulfilment centres you should stock, the number of days your inventory will last before it runs out, the effect of sales promotions on stock levels, the average cart value, shipping costs, and transit times for each shipping option, your fulfilment costs per order, your storage costs per unit, and much more. Ecommerce Operations FAQs: Frequently Asked Questions

August 21, 2022

Contract Logistics Vs 3PL: 6 Key Differences and How to Choose The Right Outsourcing Option for Your Online Business in 2025

Contract Logistics Vs 3PL: 6 Key Differences and How to Choose The Right Outsourcing Option for Your Online Business in 2025

Due to the expansion of on-demand logistics, contract logistics have quickly developed. However, they are frequently mistaken for 3PLs, which provide a different range of services that focus on multiple aspects of eCommerce. Despite the fact that some people use these words interchangeably, they mean very distinct things in practice. A contract logistics firm could be an excellent option for your eCommerce store if you're seeking someone to manage a certain area of your supply chain while you handle the rest. On the other hand, you should take another alternative i.e., 3PLs into consideration, if you want to outsource a significantly larger portion of your shipping and fulfillment operations. In this blog, we will look at the differences between contract logistics vs 3PL and what suits your business the best. What is Contract Logistics? Contract logistics firms, also referred to as consultants or freight forwarding companies, have areas of expertise ranging from the manufacturing line to delivery management. The term "contract logistics company" is typically used to refer to a freight forwarder. They are just experts in transporting cargo. They will be in charge of things like shipping, finishing up the necessary paperwork and customs clearance. Contract Logistics Process Contract logistics often assist with the administration of domestic and international transportation rather than shipping, inventory management, or fulfillment. For instance, they serve as a middleman between shipping firms and online retailers and guarantee that products are delivered to the appropriate locations across the supply chain. [contactus_lilgoodness] Contract Logistics in Today’s eCommerce Market Contract logistics is mainly used by big market players who already have a vast supply chain network serving hundreds of people in the eCommerce ecosystem. They use it mainly for bulk product transportation from one warehouse to another. In today's eCommerce environment, contract logistics companies operate by organizing, managing, and planning transportation requirements. Since they maintain tight relationships with significant freight carriers, they are able to bargain for lower transportation costs which benefit merchants. Additionally, they assist in route planning that is optimized for better shipping speed at a lower cost. According to Verified Market Research, the Contract Logistics Market was valued at USD 203.40 billion in 2018 and is anticipated to increase at a CAGR of 4.80 percent from 2019 to 2026 to reach USD 296.52 billion. 6 Key Differences Between Contract Logistics vs 3PL A 3PL company handles much more than just transportation; 3PLs offer a full range of ecommerce logistics services from warehousing and order fulfillment to inventory management and automated shipping. While contract logistics companies typically help arrange transportation and routes, a 3PL company handles much more than just transportation management. Since many 3PLs run numerous distribution centers, sellers can: View current inventory levels in real-time Distribute inventory among distribution facilities Distribute stock in accordance with demand In order to enable an end-to-end eCommerce solution, 3PLs offer flexibility, visibility into the eCommerce supply chain, and technology connections with eCommerce solutions from inventory planning to freight delivery. While a 3PL normally provides transportation for orders after they are fulfilled through the carriers directly, a contract logistics business may help manage the transportation to get bulk inventory to a 3PL from a manufacturer. The comparison between contract logistics vs 3PL is shown in the table below: [table id=45 /] Contract Logistics vs 3PL: How to Choose the Right Outsourcing Option for Your Business in 2025? Contract Logistics A contract logistics agreement may be utilized for one-off services or for the precise step of the supply chain you need assistance with, depending on the specific services required, the size of your organization and your budget. If you are willing to handle everything else yourself, including picking and packaging orders, tracking them, keeping track of your own inventory, and managing warehouse procedures, it can be beneficial to work with a contract logistics firm. A contract logistics company is the best option for you if you have the time to market your company and manage other processes involved with order fulfillment. 3PL You should use a 3PL company's order fulfillment services if you discover that managing your business and marketing takes up the majority of your time and you are not able to handle everything together. You don't have to worry as much about logistics operations which enables you to save time while growing your supply chain because 3PLs provide a wide range of solutions to help with supply chain efficiency. Additionally, 3PLs offer the infrastructure, technology, experience, and support you need to maintain your position in the market and satisfy customer demand for quick and low-cost delivery, all of which contribute to your bottom line. Conclusion: Why Should You Choose WareIQ as Your 3PL Partner? Your capacity to handle logistics and provide excellent customer service varies depending on the choice of contract logistics vs 3PL. Giving someone access to critical data like sales, inventory and other statistics carries a big risk. Startups in the fields of on-demand and cloud-based warehousing are becoming more and more well-known as eCommerce takes off. Instead of signing long-term leases for a set location, businesses can use the storage space according to seasonal demand. For retailers that require more assistance in other parts of their eCommerce operations, they are better suited in partnering with a 3PL company like WareIQ.  WareIQ gives you many more facilities than contract logistics companies including order fulfillment, last-mile delivery, a custom WMS to manage orders and integrate with multiple eCommerce platforms, a nationwide network of fulfillment centers, choice of multiple shipping partners, ultra-fast delivery and much more. Online firms have a lot of space to expand with WareIQ since they get access to a strong fulfillment infrastructure, a team of logistics professionals, and a dedicated customer support team. We also make it simple for you to get onboarded. Once you make use of our services, online orders are automatically dispatched to the closest fulfillment center to be picked up, packed, and shipped as soon as they are placed which saves you time, resources, and extra delivery changes. [signup] Contract Logistics vs 3PL: FAQs

August 08, 2022

Retail Logistics: Definition, Functions, Challenges and Methods to Improve Retail and Logistics Management in eCommerce in 2025

Retail Logistics: Definition, Functions, Challenges and Methods to Improve Retail and Logistics Management in eCommerce in 2025

Buyers these days expect a quick and good experience with any brand. They expect customizable products with similar delivery options that use advanced automation of logistics processes. Technology has made this possible. Nowadays, there are many different products on the market and this calls for a planned strategy from the point of receiving an order to the point of delivery. By using effective retail logistics and added value, you can make sure that everything is in place to provide better delivery and service at reduced costs. In this blog, we will take a look at retail logistics, its advantages, and how retail and logistics management can be improved. What is Retail Logistics? Retail logistics is the systematic process of controlling the movement of goods from the point of supply to the buyer. By using effective retail and logistics management, you can make sure everything is set up to provide better delivery and service at reduced costs. The warehouse receiving, inventory management, fulfillment and shipping phases are parts of the retail logistics process. In order to achieve customer expectations for quick, economical delivery, every step of the logistics process should be streamlined. This means that an efficient retail logistics operation frequently needs both manpower (warehouse personnel as well as upper-level management positions, such as a logistics director) and slick software solutions, which can dramatically raise logistics expenses. [contactus_uth] Source 6 Functions of Retail Logistics in eCommerce Inventory Handling To fulfill orders, your products must be received and processed from the supplier. Incoming eCommerce goods are unloaded and formally checked in, after which it is properly documented and stored. Receiving and processing inventory is crucial. It not only promotes effectiveness and expedites the fulfillment process but it also guarantees that what is received corresponds to what was purchased. A lack of clear protocols can easily result in loss, which has an effect on both your customers and your bottom line. Examples of such operations include unloading, receiving and allocating SKUs. Inventory Distribution Distributed inventory is a method of allocating inventory where stock is distributed among several warehouses or fulfillment locations as opposed to just one. This system's basic premise is that it brings your goods closer to your clients, making it one of the best ways to speed up delivery times and lower transportation costs. The price of satisfying retail orders depends on delivery zones so thus, the closer a shipment is to the buyer, the less the retail logistics will cost them. An example would be an Uber ride, where distance corresponds with increasing costs. Distributing inventory throughout many retail warehouses can help your business grow by enabling you to provide low-cost 2-day shipping which is a benefit that many customers have come to expect as a result of online retailers like Amazon. In an economy that depends on quick fulfillment. Many rapidly expanding firms outsource fulfillment to a 3PL like WareIQ, which runs a vast network of fulfillment centers because they lack the time or resources to manage several warehouses. Order Fulfillment Don't undervalue the importance of quick and economical delivery to customers. It is essential to have a strategy in place for cost-effective and efficient retail logistics. A variety of coordinated procedures begin as soon as your customer confirms their order, ensuring that their information is verified and the appropriate products are selected and packaged as soon as possible. The procedure is referred to as "order-to-cash" (O2C). In order to complete the order and collect payments from the client, inventory management and accounting procedures must be completed within the O2C cycle. To track orders and save historical order data, which is later used to evaluate O2C performance, a healthy O2C cycle also needs an order management system. The order processing and fulfillment process can be automated if you work with a 3PL like WareIQ. Orders are routed from the closest fulfillment facility to the shipping destination once your online store is connected to WareIQ's fulfillment platform. Shipping An order is dispatched as soon as it has been picked, packed and labelled. If your retail logistics network includes numerous warehouses, the shipment is transported from the one that is closest to the destination. eCommerce shipping entails setting up orders to be delivered to the customer in the most dependable, economical manner possible. Shipping incentives, such as free shipping and same-day and next-day delivery can effectively be employed as marketing strategies. You can leverage product bundles, provide minimum spending requirements, partner with 3PLs that handle shipping and offer negotiated bulk shipping rates and pass on the savings to your consumers to help cover the cost of shipping (including free delivery). Product Tracking It is important to have real-time retail logistics tracking in place across the whole eCommerce supply chain. Maintaining ideal inventory levels and determining when to replace inventory to fulfill demand without overstocking and raising holding costs can be difficult without real-time tracking of product levels. You can track orders and shipments using digital order tracking and you can also give your customers tracking details. For example, using the WareIQ app that integrates with your choice of eCommerce platform, you can automatically send each customer a confirmation email and provide them with the tracking number and related details. You can view the order's status in real-time as it goes through each stage, from processing to shipment and everything in between. Returns Management If not effectively handled, the returns management process can include additional receiving, packaging, evaluation, reprocessing and even replacements. Returns can be seen as a chance to improve the client experience even more. A fantastic method to improve the customer experience is to train your customer support employees to initiate returns while simultaneously soliciting client feedback. Overall, implementing retail logistics solutions that speed up returns can significantly affect the expansion of your organization. Common Challenges in Retail Logistics in 2025 Rising Consumer Expectations The conveniences that the modern customer has grown accustomed to, particularly when it comes to shipping, have a direct impact on their shopping decisions. According to National Retail Federation research, 3/4ths of consumers want delivery to be free but in another survey, 77% of consumers showed that they are willing to pay more for next-day or same-day delivery. Two-day shipping was originally offered by eCommerce giant Amazon more than 15 years ago and it swiftly became the norm. Since then, Amazon has narrowed the time frame for its deliveries, obliging all other sellers to do the same. Lack of Inventory Visibility Even the most effective retail fulfillment strategy can be hampered by a lack of inventory visibility, both in terms of the overall number of SKUs and where inventory is situated. Fortunately, this problem with retail logistics has two rather simple remedies: First, companies must keep an eye on inventory numbers. There are a variety of measures you may use to obtain visibility into your inventory, including inventory carrying costs, successful order percentages, percentages of orders filled from ideal inventory locations and inventory turnover rates. For the best return on investment (ROI), make sure that any metrics or key performance indicators (KPIs) you track are in line with the strategic, financial and customer goals of your business. Second, create a WMS-based retail fulfillment process that is effective. WMS technology has many advantages, such as improved workflow and process design, interaction with purchase order systems and tracking SKU levels at the lot, and much more. It can even enable inventory metrics through KPI generation and customized reporting. To provide your customers with seamless omnichannel experiences and want to attain inventory visibility, you can use it as an accurate forecast of future demand and manage your supply-chain activities accordingly. Complex Disruptions in the Supply Chain Global and local supply chains are very complex. While expanding retail logistics operations across the country has helped many businesses cut expenses, diversify their product lines, increase production efficiency and more, it has also increased the danger of supply chain interruptions, caused due to a variety of factors such as manufacturing issues, transport issues, unforeseen delays and much more. Impact of Retail Logistics in eCommerce In changing times a lot of changes have been seen in eCommerce due to Retail Logistics. A few of them are: Growth of Mobile Commerce It comes as no surprise that there has been a considerable shift to mobile commerce given the broad adoption of smartphones. More people are now purchasing online due to the temporary closure of brick and mortar stores worldwide to stop the spread of COVID-19 and the avoidance of those stores by many customers who chose to adopt social distancing. EMarketer reports that 43% of online retailers experienced an increase in sales during the pandemic. Electronics, home goods and office supplies, which boost comfort and allow individuals to achieve more while at home, saw a dramatic increase in demand, whilst non-essentials like jewellery and consulting services saw a decline in demand as consumers decreased spending on non-essential needs. Enhanced Consumer Expectations A seamless and uniform experience across channels, including online, mobile and in-person, is what savvy customers are starting to demand from their favourite companies as they move toward omnichannel retail logistics experiences. The omnichannel strategy, for instance, allows customers to return items they have purchased online to any brick-and-mortar store, regardless of where they originally bought them. Retail logistics can become very challenging for businesses that segregate their online inventory from their in-store goods, especially if their distribution hubs are spread out throughout the country. Technological Integration Another significant trend that is having an impact on retail logistics is embedded integration technology, as logistics providers are realizing the necessity for reliable and seamless data sharing with customers. For example, Delivery windows can be optimized using real-time position tracking and real-time traffic information. Embedded data platforms enable the connection and integration of data by utilizing features that are already included in the solution. RFID technology is yet another illustration. RFID can provide real-time location and amount data when coupled with other systems, such as inventory management software, leading to fewer backorders and more precise estimations of delivery timelines and shipping costs. Adopting embedded integration technologies enables merchants to more effectively track inventory, communicate with customers in meaningful ways and share data throughout their supply chains. Increased Automation The retail logistics sector is already changing thanks to robotics. Particularly, the collaborative robot is making great strides in streamlining and optimizing warehouse, order fulfillment and delivery processes. Given that the retail sector undergoes large seasonal peak periods, collaborative robots are particularly appealing for distribution and fulfillment in the retail sector. Warehouse operators can rent more robots to meet seasonal demands and return them after peak time because collaborative robots don't need new infrastructure. Robotization has come to be associated with automated warehouses and improved order fulfillment and distribution processes, whether it is through collaborative or multipurpose robots, driverless cars or wearable technologies. The use of robots in retail and logistics management will increase as technology gets more precise, adaptable and affordable. 3 Ways to Improve Your Retail and Logistics Management Every product you offer will face intense competition in the online market. Traditional logistics systems can't keep up with client demand for efficiency and labour cost savings. You need the appropriate partners and technology on your side in order to build a strong retail logistics business. Here are 3 ways that can help: Enabling Digitalization The capacity to transform retail logistics into the digital world is necessary for supply chain optimization in order to maintain competitiveness and satisfy demand. Traditional supply chain management methods are improved by digital supply chain transformation using the most recent advancements in logistics including automation, data and analytics, robotics and AI learning. The objective is to build a quicker, more durable and sustainable supply chain. Digital inventory solutions may assist multichannel shopping, enabling firms to grow across channels while maintaining complete visibility of their supply chain. Increased order accuracy, quicker fulfillment and the capacity to trace inventory across distribution centers are all benefits of integrating a digital inventory system with a warehouse automation system or 3PL software. Choosing Third-Party Retail Logistics Providers Online merchants frequently resort to contemporary logistics partners when they want to expand for a number of reasons: In-house fulfillment gets time-consuming and expensive as a brand expands. Brands eventually run out of room or can't keep up with demand because of a manpower shortage. There isn't enough time for business owners and their staff to concentrate on direct-revenue efforts. Offloading retail logistics to outside logistics centers or parties who put a priority on lowering costs and accelerating efficiency can provide your company with a significant competitive edge. Streamlining Your Technical Stack Online sellers can expand most effectively when their operations are automated to function as effectively as possible. Your company's operations can be maintained by improving the integration of your retail logistics tech stack. WareIQ collaborates with top end-to-end eCommerce providers, including platforms for returns and marketing tools, to develop a unique retail logistics solution that fits your business. Conclusion: Enhance Your Retail Logistics With WareIQ Retail logistics are extremely important for an eCommerce business in 2024 as it ensures the smooth transportation of goods from the manufacturer to the fulfillment center and ultimately, to the customer. However, it can be very complex for businesses to manage it on their own. We recommend outsourcing your retail logistics to a 3PL company like WareIQ. WareIQ is designed to make your retail logistics procedures easy and cost-efficient. You as a seller can offer services such as same-day or next-day delivery, a nationwide network of fulfillment centers and dark stores to store your products closer to your customers, choice of more than 20 shipping aggregators that are automatically assigned to each order based on their delivery speed and cost and much more. Furthermore, WareIQ's B2B and BSC fulfillment suite and WMS capabilities enable sellers to sell throughout the entire eCommerce ecosystem, powering retail logistics and assisting in the fulfillment of website orders. Unlock your successful eCommerce journey with WareIQ by cutting down expenses on product procurement and fulfillment. We will provide you with everything you need to maintain a robust supply chain while also freeing up your time to concentrate on expanding your business. Retail Logistics: Frequently Asked Questions (FAQs)

August 07, 2022