10 Best Logistics Companies in Bangalore for Omnichannel Retailers in 2023
Bangalore is one of India’s fastest-growing cities and is the capital of the southern state of Karnataka. The city gained prominence during British rule for its soothing weather and strategic location which is around 1000 meters above sea level. These traits are also the reason why it has become a popular destination for people looking for a better quality of life as well as expanding their business opportunities and interests. The city has emerged as the startup capital of India and has long been known as the Silicon Valley of India. Out of the 75,000-plus startups currently present in India, more than 13,000 of them were founded in Bangalore. It also consists of the regional offices of multiple big-name MNCs, such as Amazon, Flipkart and more. This makes Bangalore the primary go-to option for sellers looking to set up their businesses from scratch or existing retailers looking to take advantage of the burgeoning growth and business-friendly atmosphere that comes with it. In this blog, we will take a look at the top 10 logistics companies in Bangalore and why you should consider WareIQ. What are Logistics Companies? Services related to the management of inventory, the processing and fulfillment of orders, the identifying and packaging of goods, and distribution and last-mile delivery are among the many eCommerce services offered by logistics companies. They are a great choice for order fulfillment since they provide greater flexibility, reasonable pricing, and additional facilities such as order tracking capabilities, WMS software, customizable packaging and more. Although the range of services provided may vary between companies, successfully delivering orders to customers is always given the utmost importance. All you have to do is collect orders and keep an eye on them once you've partnered with one among the many logistics companies in Bangalore and they'll take care of the rest. These companies relieve you of most of the logistics-related tasks, allowing you to focus on your company's core competencies like product development and marketing. [contactus_uth] Top 10 Logistics Companies in Bangalore in 2023 WareIQ Source Bangalore-based WareIQ, a provider of eCommerce fulfillment services, was established in 2019. In addition to last-mile delivery, inventory management, specialised packaging, product preparation, distribution and storage facilities, the company provides a comprehensive range of logistics and fulfillment services. It provides a custom WMS that can be integrated with many eCommerce marketplaces like Amazon and Flipkart, web-builders like Shopify and Magento and courier services like FedEx and DHL, in addition to automating numerous warehouse activities. The company also uses intelligent courier allocation, which selects the quickest and least expensive option for each item, and partnerships with over 12 of the largest shipping companies in the industry. The organisation has a large storage network spread over the entire nation. It can even ship worldwide to more than 220 nations. Some services provided by WareIQ that make it one of the best logistics companies in Bangalore are listed below: It has transparent pricing and does not have minimum order obligationsIt is compatible with web-building platforms like Shopify and WooCommerce, along with several online selling channels like Amazon and eBayIt provides exceptionally speedy delivery through a partnership with multiple shipping companiesIt makes it possible to customise packaging elements to your tastesIt provides branded tracking services for each order DHL Source DHL has had a significant presence in India beginning in 2001 and is a global leader in supply chain management. DHL offers comprehensive eCommerce logistics and shipping services with specialised solutions for distribution, from warehousing to transportation. It serves a variety of sectors, including pharmaceuticals, manufacturing, healthcare and energy. It offers customised packaging and storage facilities with temperature control capabilities. In order to handle a diverse range of collaborations, they offer proactive shipping and auto-generated responses. Additionally, DHL's international shipping services are well-tuned operations that offer consumers superior tracking capabilities with thorough security protocols. Some services provided by DHL that make it one of the best logistics companies in Bangalore are listed below: It offers customised logistics services in accordance with the needs of eCommerce firmsIt offers value-added services like packaging, assembly, and direct delivery of productsIt offers a user-friendly, multi-login dashboard for managing orders and inventoryIt offers options for delayed cut-offs and speedy deliveryIt provides comprehensive logistics services, such as order fulfillment, shipping, and warehousing BlueDart Source Founded in 1983, Blue Dart is one of the premier providers of logistics services in India. It has considerable operations in Bangalore and offers a wide range of domestic logistics services. Upwards of 12,000 employees work for Bluedart across the country. It is a dependable logistics partner that assures consumers can easily avoid any problem while importing or exporting goods thanks to their abundance of global distribution experience and connectivity to more than 220 countries. Additionally, they provide precise order tracking as well as expedited last-mile delivery services. You can also take advantage of delivery service optimizations, including quick delivery, scheduled delivery and cash-on-delivery services. Furthermore, it offers value-added services like weather-proof packaging, making Blue Dart a leader in the field and a preferred supplier for many Bangalore-based companies. Some services provided by BlueDart that make it one of the best logistics companies in Bangalore are listed below: It makes it possible to plan deliveries for specific times and datesIt offers distinctive features, such as impermeable packagingIt utilises the majority of the widely used payment methods that are availableIt includes both international and domestic solutionsIt has comprehensive knowledge of the sector due to its more than 40 years of experience Atlas Logistics Source This reputable logistics business is based in Bangalore and was founded in 1999. They consist of a young, knowledgeable crew that makes use of cutting-edge supply chain fulfillment techniques and new technologies. They provide unique packaging and customised solutions to serve a variety of industries. Atlas Logistics also makes use of technical solutions for thorough order tracking, insurance and warehouse management. Additionally, they offer affordable rates for road and rail transportation. They are also capable of handling large amounts of freight with qualified staff and are well-equipped for bulk transportation. Some services provided by Atlas Logistics that make it one of the best logistics companies in Bangalore are listed below: It provides warehouse distribution services across the countryIt offers freight management which aids in the efficient shipping of every orderIt provides order-tracking facilitiesIt consists of value-added services such as custom packagingIt offers in-depth insurance for every product Safe Express Logistics Source Safe Express is a reputable and knowledgeable logistics company that was founded in 1997 to offer time-assured deliveries and complete storage facilities in Bangalore and other parts of India. They offer specific solutions to sectors such as electronics, healthcare, engineering and automotive. With dependable services and precise returns management, they maximise order pick-up capabilities. For operational effectiveness, the company has incorporated IT systems as well. Additionally, end-to-end supply chain efficiency is never compromised by logistics solutions such as digital warehousing, instant stocking of products and supplier management. Some services provided by Safe Express Logistics that make it one of the best logistics companies in Bangalore are listed below: It provides consultation services for a vast number of business tasksIt offers warehouse management services at all its storage facilitiesIt provides last-mile delivery services to the customer’s doorstepIt places emphasis on sustainable logistical proceduresIt offers returns management services for all orders Blackbuck Logistics Source It is one of the many reputable trucking-focused freight shipping businesses, with its corporate headquarters located in Bangalore. It was initially incepted in 2015. Their sophisticated fleet of well-maintained delivery vehicles and highly skilled human resources enable them to offer highly creative solutions. With more than 12,000 trucks and 2000+ serviceable locations, Blackbuck Logistics is a large company. To assign each operation with the ideal trucking system, they use a complex set of data analytics. Some services provided by Blackbuck Logistics that make it one of the best logistics companies in Bangalore are listed below: It provides all-encompassing road transportation facilitiesIt maintains a fleet of more than 12,000 delivery vehicles and trucksIt services more than 2,000 pin codes across the countryIt offers complete management of its entire fleet of vehiclesIt provides custom freight forwarding services Kintetsu World Express Source This well-known Bangalore-based parcel delivery business was founded in 1997. It is a subsidiary of the multinational company Kintetsu. It provides multiple logistics solutions in one place. This shipping company offers specialised products and services, and industry-specific solutions to multiple sectors such as manufacturing, pharmaceutical, engineering, aerospace and automotive, energy, healthcare, electronics and more. There are currently 418 employees working for Kintetsu across 18 offices. Additionally, with 24 strategically located warehouses across India, they provide multiple storage facilities. Some services provided by Kintetsu World Express that make it one of the best logistics companies in Bangalore are listed below: It offers insurance for various risk-prone business activitiesIt provides customisable packaging services that can be tailored to your likingIt equips you and your customers with order tracking facilities for every orderIt provides last-mile delivery servicesIt services a wide range of industries and offers tailored solutions for each Freightco Logistics Source The premier shipping company Freightco was founded in Bangalore, Karnataka in 2006. The company is committed to providing excellent trucking services across the country. Freightco is well known for its expertise in exporting products from different industries to neighbouring countries like Bangladesh and Nepal. It disperses shipments to many pin codes across the country. Due to its prompt and affordable services, this courier company is the choice of many businesses in Bangalore. They offer also convenience features such as 24/7 customer support and international shipping. Some services provided by Freightco that make It one of the best logistics companies in Bangalore are listed below: It provides ground, air and rail distribution services across the countryIt offers round-the-clock customer serviceIt enables the easy export of products to bordering countriesIt provides international shipping and freight services within the USIt employs the use of advanced technology to ensure your orders are always secure Coast Liners Source Coast liners is a logistics and distribution that was founded in 1980 and has a vast amount of experience in the sector. It primarily offers transportation-based logistics that are carried out by trucks and it is well-known for its excellent services. It provides services mainly to the electrical and energy industries. Bangalore businesses take advantage of its services because of the scale and scope of solutions it offers. For LTL and PTL needs, the company has a large selection of trucks, trailers, pullers, axles and freighters. Additionally, with the assistance of their operational partners, they have over 90 offices spread across 45 countries, with their international headquarters in Germany. Thus it is able to meet the needs of its clients on a massive scale. Some services provided by Coast Liners that make It one of the best logistics companies in Bangalore are listed below: It has plenty of experience in the logistics industryIt has a wide selection of distribution-related machineryIt is extremely cost-effectiveIt provides international services and has multiple international officesIt has a customer base in excess of 250 companies FedEx Source FedEx has established a strong name in Bangalore and is one of the most recognisable logistics and supply chain firms globally. FedEx has been operating in India for 20-plus years. FedEx provides affordable costs and quick deliveries for every eCommerce requirement. Customers can take advantage of delivery services that are adaptable and offer options for postponing and redirecting deliveries. Additionally, it provides end-to-end insights, accurate real-time order status and prompt notifications. FedEx packaging features self-sealing choices and user-friendly, ready-to-use solutions. Additionally, with a global presence in more than 220 nations, they provide a broad range of specialist services for delivering commodities, including hazardous materials like firecrackers and toxic gas. Some services provided by FedEx that make It one of the best logistics companies in Bangalore are listed below: It offers a seamless experience by enabling connection with other business tools like Xero and QuickBooksIt has a specialised eCommerce platform that allows companies to manage their operations remotelyIt offers exceptional customer service where each inquiry is resolved immediatelyIt has an online commerce platform that enables customers to track their orders and get in-depth financial informationIt also offers essential 3PL services, in addition to order fulfilment, packaging, warehousing, and reverse logistics Conclusion: Why WareIQ Should be Your Primary Choice Among Logistics Companies in Bangalore in 2023? Bangalore is one of India’s premier business destinations and is leading the charge to make India a household name in eCommerce and other retail sectors. For companies that want to generate increased sales, expand their offerings, increase their efficiency and be a part of an ecosystem that is tailored towards business growth, Bangalore is the perfect option to make that happen. Additionally, because of the vast amount of businesses located in the city, there are a proportional number of logistics companies in Bangalore that are looking to provide their services to online and offline sellers alike. Thus, if you want to take advantage of the services provided by logistics companies, you have plenty of options. However, with state-of-the-art technology, an experienced team and the provision of most eCommerce services at fair and transparent pricing, WareIQ can be your bet among logistics companies in Bengaluru. In 2019, WareIQ was founded in Bangalore, Karnataka and has emerged as one of the best and fastest-growing fulfillment options in the country. The company offers a wide swathe of eCommerce services, operates across the nation and even provides worldwide shipping access to more than 220 nations and territories. The following are some of the main services provided by WareIQ: Inventory Management: Our in-house WMS can automate a number of procedures and provides real-time notifications.Fast Order Fulfillment: We offer dependable options for same-day and next-day shipping. Inventory Storage: We can store your SKUs wherever you need, thanks to the variety of dark stores and fulfillment centers we provide throughout India.Shipping Badges: We enable you to add shipping badges, which show estimated delivery dates, to your product listing pages, much like PrimeApp Store: With a wide selection of easily-downloadable applications, our app store is comprehensive yet intuitive.Branded Order Tracking: To differentiate yourself from the competition, you can personalise the information you include on your order tracking pages.Shipping Aggregation: We work with over 12 different courier companies and always select the best option for each item.Online Integrations: We are able to link to more than 20 web development and online retailing platforms, including Amazon, Flipkart, Shopify and others.Customized Packaging: We offer personalised packaging choices that can be modified to match your requirements.Returns Management: We take care of returns and protect you from any negative effects that may result. Logistics Companies in Bangalore: FAQs What factors are necessary to choose the best logistics company for your business needs?It is important to evaluate the services offered by each company and determine which best fits your business needs. Factors to consider when choosing a logistics company include:- Cost- Delivery speed- Reliability- Network coverage- Customer service What services do logistics companies in Bangalore typically offer?Services offered by logistics companies in Bangalore include:- Parcel delivery- Freight transportation- Warehousing- Order fulfillment- Supply chain management What is the average delivery time for parcels in Bangalore through a logistics company like WareIQ?Delivery times can vary according to the destination and the services offered by the logistics company. On average, delivery within Bangalore can take 1-2 days, while delivery to other cities may take 2-5 days. How do logistics companies ensure the safety of packages during transportation?Logistics companies use various methods to ensure the safety of packages during transportation, including secure packaging, GPS tracking, and insurance coverage. What are the payment options for using the services of a logistics company in Bangalore?Payment options for using the services of a logistics company in Bangalore may include cash on delivery, credit/debit card, net banking, and online wallets. The available payment options may vary depending on the company. Which is the best logistics company in Bangalore in 2023?While many companies focus on specific logistics facets, WareIQ consolidates every eCommerce solution into one platform. We provide order fulfillment, storage facilities, domestic and international shipping, inventory management, custom packaging, dropshipping, and much more at competitive and affordable pricing. This makes WareIQ the best option currently available for logistics services in Bangalore.
February 03, 2023
What are Retail Operations? The Ultimate Guide on the Best Practices for Streamlined Retail Operations Management for Online and Offline Retailers in 2023
Whether you sell on various eCommerce marketplaces or through conventional retail stores, retail operations are the motor that keeps your business running consistently. When you sell products to customers with the aim of providing them with a positive experience so you can generate sales and eventually profits, there are multiple processes involved in making sure it all happens smoothly and everything goes according to plan. This is to ensure that highly demanded products are always kept in stock, items can be located easily when an order comes in and products can be packaged and dispatched with ease. When a company’s retail operations are running at their optimum capacity, both the store and its customers benefit, leading to an optimistic sentiment among both parties. In this blog, we will take a look at what retail operations are, the functions they provide, the challenges associated with them, and 8 ways to help you streamline your retail store operations. What are Retail Operations? Retail operations comprise all the processes involved in the day-to-day operations of running a retail business. This includes tasks such as order fulfillment (learn about retail fulfillment), inventory management, adjusting your online store or warehouse layout, accounting, customer support, sales, returns management, and much more. Because retail operations are necessary for the smooth running of a retail business, efforts need to be made to streamline them wherever possible. This could include optimising your storage space so that products can be identified and accessed more efficiently, eliminating various bottlenecks, and ensuring products are packaged and dispatched in a timely manner. Essentially, retail operations commence the moment a purchase is made and a person goes from a lead to a direct customer of the business. All the tasks involved in making sure they get their order and have a good experience is classified as retail operations. [contactus_uth] Key Roles Involved in Retail Operations Management Inventory Management The quantity of goods that are on hand for customers to purchase at a retail establishment is known as inventory. This inventory needs to be constantly monitored and replenished so that items do not go out of stock (It is taken care of under stock replenishment). Conversely, future demand needs to be forecasted accurately to prevent over-ordering of certain products. Inventory management varies between online and offline stores. While online stores generally store their products in fulfillment centers where a vast amount of tasks are automated, physical stores generally rely on staff manually taking care of these procedures. Customer Service While some businesses have separate eCommerce customer service and eCommerce operations teams, many companies mix the two activities. For instance, a lot of people who work in physical retail stores conduct customer service work like guiding consumers to the products they're looking for, while in online stores, this is taken care of by website navigation features or chatbots. A retail operations specialist can also search the inventory supply for specific product models and address consumer concerns, among other customer-specific duties. The customer care representatives who work in the store or corporate office may also be under the direct administration of a retail operations manager. Order Processing Whenever an order comes in, it can either be accepted or rejected by the store, depending on the availability of the item or the capability to deliver it to the desired location. Oftentimes, this is done automatically through various software solutions. However, a company can also have dedicated staff that monitors each order as it comes in and manually makes a decision whether they want to go through with it or not. Order processing should be done instantly so that products can be identified, packaged and dispatched as soon as possible. If not, customers could be left waiting without a confirmation, which will result in them having a poor experience. Payment Acceptance The approved modes of payment are another aspect of retail operations management, as is the way it is handled at checkout. Nowadays, point-of-sale (POS) systems are used by retailers who have physical stores. The good news is that most POS systems will assist with inventory management in addition to processing payments. Standard operating procedures (SOPs) will be used for all aspects of handling cash and credit card payments in order to reduce human error. Managers and supervisors must make sure that all employees are knowledgeable of and skilled in using the company's SOPs. Administrative Tasks Many behind-the-scenes operations are conducted during administrative tasks. Before issues emerge, a store or eCommerce website requires the best upkeep. Every time a customer visits, they must have an efficient and consistent shopping experience. Any negative encounters, such as broken product links or unsuccessful payments, can leave a customer with a terrible impression. Training of the staff must be done to a high standard. There must be consistency in everyday activities, whether it be in the documentation of stock receipts or the management of money. Checklists and training procedures must be used, followed and continuously evaluated. Staff who interact with customers or provide online support must receive service training and be familiar with SOPs. Main Challenges Associated With Retail Store Operations Finding the Appropriate Pricing Both eCommerce and conventional retail are highly competitive industries. In order to capitalize on demand and convert interest into sales, sellers need to identify a pricing niche that their products can successfully fall into. If products are priced too low, you risk reducing your profit margins and if they are priced too high, customers will gravitate towards cheaper alternatives. Therefore, thorough research needs to be conducted in order to determine the pricing strategy that will work best for your business. Providing Tailored Experiences Along with product selection and pricing strategies, the in-house shopping experience is also highly prioritized by consumers. More individualization and customization need to be provided so they can have the best possible experience. Customers demand a customized online shopping experience with pertinent product recommendations and concentrated marketing efforts. However, they also anticipate having more alternatives so they can tailor their purchases to their own specific needs. Retailers must devise strategies to identify and appreciate loyal customers. However, they also need to find ways to make new clients feel valued. The latest personalisation trends must be followed so you can capitalize on providing customers with exactly what they are looking for. Enabling Consistency Across Multiple Channels It goes without saying that capturing a portion of the eCommerce and conventional retail market, ideally through omnichannel retailing, is essential for a retailer to succeed. Those with weak or nonexistent internet exposure will lag behind as more consumers shift their purchasing habits towards eCommerce. Selling across multiple sales channels is desirable for even the smallest firms. Physical retailers who disregard online shoppers do so at their own risk. Numerous retail locations and channels can provide a number of advantages. However, enterprises pursuing this route will also face fresh difficulties. The more channels, procedures and people that are involved in operations, the harder it is to maintain consistency and this can also result in increased prices, errors and mishaps. Retaining Quality Employees Today's workers expect more for their efforts, just like today's customers. The wage range for retail sales workers is usually on the lower end. Because of this, some of the greatest rates of employee turnover is in the retail sector. When employees are engaged, they have an increased likelihood of sticking with a particular company. Everyone has various motivations, but nobody wants to continuously work on monotonous, readily automated chores that don't add any value for a salary they aren’t happy with. Effective involvement can be challenging for management and HR. To increase staffing and employee retention, the appropriate strategies and incentives must be identified. Managing Inventory and Other In-House Tasks Inventory is a critical component of retail operations. It is what enables customers to purchase items from your business so you can break even and start to turn over a profit. However, managing inventory, especially if you sell across multiple channels, can be a hassle and come with a range of challenges. You need to make sure that every SKU is stocked at appropriate quantities based on factors such as demand, seasonal relevance, price, storage space they occupy and much more. If there is a shortage of a product in relation to its demand, it can cause negative sentiment among customers. Conversely, if a product is overstocked, it can lead to increased storage costs and eventual obsolescence. You need to conduct forecasts and ascertain the appropriate amounts of inventory to store during a given time frame. 8 Best Practices to Solve the Challenges and Streamline Your Retail Operations in 2023 Automate Tasks Wherever Possible Source Automating some of your retail operations will optimize your daily administrative tasks, making it simpler to maintain accurate inventory records and assist in guiding future purchasing decisions. While keeping track of inventory using extensive spreadsheets can seem like a tempting prospect, it can soon spiral out of control. It takes time and you run the risk of making business decisions that are poorly informed and subject to blunders. Instead, integrate all of your inventory and point-of-sale systems so that laborious tasks are taken care of. With the use of top-notch software, you can gain access to features like inventory reporting, automated replenishment orders and low-stock notifications. Additionally, when a product is sold, received, or returned, inventory management software reliably syncs your data across channels in real-time. Consolidate Your Online and Offline Selling Efforts Source Before making an online purchase, customers generally prefer to physically inspect the products. Hybrid shopping, which is a combination of online and offline shopping, is the main purchasing method for 27% of customers and 36% of Gen Z, which is more than any other generation and indicates that it will only increase in the future. Despite trends toward increased internet shopping, 72% of customers still use physical stores as their primary means of shopping. Retailers must accommodate client preferences for both online and in-person purchases to ensure they have a positive experience and that all their requirements are met. Streamline Your Inventory Management Procedures Source Managing your inventory in an organised manner can make the difference between the success and failure of your retail operations. It pays to invest in a comprehensive inventory management software that can handle all your inventory-related requirements. Systems for inventory management will assist your company in providing accurate and live inventory updates. They can additionally provide capabilities for efficient demand planning and forecasting. This enables you to identify demand using the relevant data and restock the appropriate products whenever you need to. You can also monitor your financials in real-time if your inventory management and accounting data are integrated into a single system. Optimize Returns Management Source Retailers lose a vast amount of revenue in sales each year as a result of returns. Returns don't necessarily signify the end of the customer's relationship with your company. Instead, refunds present a chance to further comprehend the needs of your clients and give them a flexible solution. Take advantage of the chance to find out more about the precise product details your buyer is looking for. You can also provide customers with the option of getting a gift card in exchange for the returned items so that they can decide to purchase anything else at a later time to entice them to use your business again. Simplify Your Checkout Process Source The rate of online shopping cart abandonment in the retail sector is approximately 76%. Additionally, a drawn-out and challenging checkout procedure is to blame for 18% of all cart abandonments. You can encourage customers to click "purchase" and complete their orders by optimising your checkout procedure. Additionally, for retailers that sell at physical storefronts, using a mobile POS system enables store workers to accept payments anywhere in the store, practically eliminating checkout lines. Customers benefit from a quick checkout process thanks to line-busting techniques by having shortened waiting times, simpler payment procedures and reduced complexity. Learn more about Checkout Page Optimization here. Organise Your Warehouse Layout Source Any online and offline retailer will want to have a well-organized warehouse, whether they are storing a product in-house for long periods of time or providing same-day or next-day delivery. One suggestion is to locate more commonly bought commodities near packing and processing units. Although it might seem obvious, this is frequently ignored. Management should also collaborate with the personnel and supervisors in the warehouse. The business can benefit from employee ideas for time and labour-saving product storage layouts. A tidy, well-maintained stockroom will be beneficial to all enterprises, even the smallest ones, as products can be located, packaged and dispatched faster and more efficiently. Identify and Reward Recurring Customers Source Repeat customers contribute immensely to the success of any business, so your company should monitor who they are and reward them for their patronage. Utilize online account analytics and loyalty programmes to keep track of your customers. Make sure to tailor offers and rewards in accordance with data on each person's purchasing preferences. Use social media, email and SMS to send clients personalised communications about new product launches and promotions. You can also offer them gift cards or discounts for items that they require to show that you appreciate their business. Hasten Your Order Fulfillment Source Customers in today’s retail sector demand speedy delivery of their purchases because of the growth of same-day and next-day delivery from not only eCommerce behemoths like Amazon but also from the majority of companies that seek to be competitive. In order to be on equal footing, your business must offer quick and hassle-free deliveries. Workflows for order processing and fulfillment can be automated to speed up the procedure and minimise human errors. Even if you depend on the postal service, you should try to speed up the process from your side as much as you can. This will enhance customer satisfaction and increase the probability of repeat purchases, and positive feedback and word-of-mouth marketing. Conclusion: How WareIQ can Help Improve Your Retail Operations Retail operations encompass a wide range of activities that are crucial for the success of a retail business. Effective management of inventory, staffing, marketing and customer service can help to increase sales, improve customer satisfaction and ultimately lead to a more profitable business. Therefore, it is imperative that your business puts in the time and effort to analyse, assess and improve all the tasks involved in retail operations so that you can reduce costs, effort and time, and provide your customers with an exemplary experience. If you need assistance with streamlining your retail operations, look no further than WareIQ. WareIQ is an eCommerce fulfillment company that specialises in tasks such as order fulfillment, inventory management, returns management and much more. The company has emerged as one of the fastest-growing options in India and provides its clients with a vast pool of resources and technological solutions to tackle every requirement. Some of our services include: Inventory Management: Our specialized WMS offers real-time alerts and the capacity to automate a number of processes.Fast Order Fulfillment: We provide reliable same-day and next-day shipping alternatives through our partnerships with the largest shipping companies in the world. Product Storage: With our assortment of dark stores and fulfillment facilities available across India, we can hold your products wherever you need them.Personalized Packaging: We provide specialized custom packaging options that can be adjusted to meet your needs.Returns Management: We handle returns and safeguard you from any repercussions that may follow. Retail Operations: FAQs What is the main purpose of retail operations?The main purpose of retail operations is to manage and coordinate the day-to-day activities of a retail business, including inventory management, staffing, marketing and customer service. The goal is to increase sales, improve customer satisfaction and ultimately lead to a more profitable business. What are some key components of retail operations?Some key components of retail operations include:- Inventory management- Staffing- Marketing- Customer service- Order processing How does inventory management impact retail operations?Inventory management plays a crucial role in retail operations as it involves keeping track of products in stock and forecasting future demand. Maintaining an optimal level of inventory is crucial, as having too much can lead to stockpiling and wasted resources, while having too little can result in stockouts and lost sales. Effective inventory management can help to reduce costs, increase efficiency and improve customer satisfaction. What is the importance of customer service in retail operations?Customer service is a vital component of retail operations as it helps to build customer loyalty and increase sales. Providing excellent customer service can help to create a positive shopping experience for customers, which can lead to repeat business and positive word-of-mouth advertising. Additionally, addressing customer complaints and issues in a timely and effective manner can help to maintain customer satisfaction and prevent negative reviews and a bad reputation. How can technology be used to improve retail operations?Technology can be used to improve retail operations in various ways. Some of them are listed below:- Automating inventory management and tracking- Enhancing customer service through chatbots and AI-powered virtual assistants- Improving marketing efforts through data analytics and personalization- Streamlining staffing and payroll processes- Enhancing the in-store shopping experience through digital displays, mobile apps and other digital technologies
January 27, 2023
A Detailed Guide on Lead Time in Supply Chain: Definition, Importance, Types, Lead Time Calculation, and Strategies To Reduce Lead Time in Logistics in 2023
The relevance of supply chain management has increased due to global trade growth. In 2020, the value of the global supply chain management market was estimated to be around 16 billion dollars. The procurement and supply chain management software market increased more than twofold during the previous ten years. The so-called global value chains (GVCs), which are the dominant mode of engagement in global economic relations, are made up of these networks of supply chains. The growth of online retail has wholly changed how commerce is conducted. In particular, it has significantly increased client expectations, who now anticipate that orders will be delivered as quickly as possible. Retail enterprises face further obstacles as they compete in a highly cutthroat industry. Effective inventory management and a seamless supply chain must be balanced. Retailers must ensure they have the right products, in the proper quantities, at the correct times. Inventory control can lead to catastrophes, including unfilled or missing client orders and delivery deadlines. Because of this, it's critical for merchants to employ the proper measures to guarantee that consumer orders take only a little time. One such indicator is the lead time in supply chain, which is crucial for general organizing reorders and inventory management. In more detail, we'll define lead time and outline its calculation in this guide. After that, we'll get into why it matters, its potential impacts, and the factors that might impact it. Finally, we'll wrap up by discussing how to reduce lead time in the supply chain for your company. What Is Lead Time In Supply Chain? A crucial step in the supply chain process is lead time in supply chain management. It considers the time needed to place, process, produce, and deliver an order to the consumer. Supplier lead times, production times, and transit times are a few variables that might influence lead time in supply chain. To control inventory levels, manufacturing schedules, and customer satisfaction, businesses must manage lead time in eCommerce logistics. Long lead times might result in excess inventory that locks up expensive resources and stockouts that can result in lost revenue. In addition, inefficient manufacturing and missed opportunities might occur from long lead periods that cause schedule delays in the production process. What Is The Importance Of Lead Time In Logistics and Supply Chain? In many sectors, lead time is a crucial statistic. To prevent a supply delay, which could severely impact customer satisfaction, contractor dependencies, and cost efficiency, it is essential to calculate lead times accurately and consistently. Here are the top 5 factors that make lead time in supply chain necessary: Edge Over Competitors A shorter lead time in logistics is nearly always more appealing to clients. For example, if a company provides next-day delivery, but another offers a lead time of three days, the former company will likely win the sale if all other factors are equal. Customers place a high value on quick lead times, as seen by Amazon's supremacy, which is all necessary to comprehend. Cost Cutting Similar to the preceding argument, this also dramatically impacts a company's bottom line. Downtime and waste all cost money, whether it's the price of unsellable, rotten items or the cost of storage. Increased profitability results from shorter lead times, and you can only shorten lead times after determining current lead times. Consumer Contentment This holds for both B2C and B2B companies. Customers and clients will generally be more satisfied with your services if they are supplied more quickly, regardless of the competitive advantage of giving better lead times. Faster lead time in the supply chain will provide value by promoting client loyalty and enhancing future sales. Suggested Read: What is Online Consumer Behaviour? Increased Output Lead time in supply chain can be operationally planned for minimal or zero downtime when they are precisely assessed and understood by all parties. This allows you to produce at a higher rate and satisfy customer demand to a higher standard. Project Management Dependencies Lead times are significant in project management when a particular task or assignment is necessary before the rest of the project can advance. Because lead times directly impact inventory levels, production plans, and customer satisfaction, managing lead times is essential for businesses. Long lead time in logistics may result in excess inventory, a waste of crucial resources, and stockouts, which may result in a loss of sales. Additionally, long lead time in supply chain might cause manufacturing schedule delays, resulting in production inefficiencies and missed opportunities. Types Of Lead Time In Supply Chain Management There are many different kinds, primarily based on how a firm operates. However, there are four crucial types of lead times in the supply chain, for instance, for an eCommerce company and fulfillment center: Customer Lead Time Source It is the interval between the confirmation of an order and its eCommerce fulfillment. Product Lead Time After the buyer places an order, this is calculated. If you are out of stock, it takes time to place an order with a supplier until you receive it. Learn more on how to handle out-of-stock items. Manufacturing Lead Time When you have the product on hand, this time is calculated. It is the time required to pick & pack service, and ship services a product while all the necessary supplies are on hand. Cumulative Lead Time The total lead time in the supply chain for the manufacturer and the materials are shown here. From the time an order is verified until the product is delivered, that's how long it would take overall. Lead Time vs Cycle Time vs Takt Time Cycle time and takt time are somewhat connected, although lead time in logistics differs in several ways. Takt Time: This is the rate at which the production process must be finished to satisfy consumer demand. Source Order Cycle time is the period required for the entire manufacturing process of a product. Cycle time is based on the production process, whereas Takt time is based on client demand. As a result, constantly check that your cycle time corresponds to your optimum takt time. To accomplish this, you can make several modifications. Furthermore, it gives you a shorter lead time, which aids in meeting consumer needs. Factors That Affect Lead Time Even while supply chains have significantly improved in recent years, several issues can still result in extended lead time in supply chain. Stockouts Stockouts may impact your supply chain at any point. Your factory can only fulfil your order if it can obtain the raw ingredients required. This is especially true if the factory employs a just-in-time methodology and does not keep goods on hand that can be shipped immediately. Stockouts in your online store could happen due to miscalculating your lead time, which you'll want to avoid at all costs. Variability in Lead Time Since lead time in supply chain differ amongst suppliers, estimating when your items will be delivered can take time. This will inevitably result in production delays. Consolidating suppliers will enable you to order everything you require for production at once, which will help you avoid this issue. Delivery Delays Several uncontrollable variables, such as human error and natural disasters, might delay transportation. Unfortunately, shipping delays cannot be avoided entirely. You can, however, always choose a 3PL that is proactive in identifying solutions to shipping problems. Ineffective Inventory Control You may easily manage your inventory using an inventory management system. With an effective inventory control system, you can quickly overcome reorder delays and protect your stock from loss, damage, or misplacement. A less effective system may result in a longer lead time in logistics. Employ automated inventory management software to reduce delays and speed up the order-fulfillment process. Ineffective Internal Systems If you have to build every part of your product, it takes longer to finish each order. To cut down on production time, think about outsourcing pre-assembly. You can decrease lead time by cutting back on production time. How Is Lead Time In Supply Chain Calculated? Fortunately, when you know what factors to consider within the company process you want to calculate lead time for, it is relatively easy to determine. You must consider the three primary activities between order and fulfillment to determine the "overall" wait time for a specific transaction. These three procedures are described as follows: Time spent on procurement. The period needed to execute the administrative tasks associated with a new order (getting materials, assigning work, etc.). After procurement is complete, manufacturing time is needed to complete a good to a ship-ready standard. The time is taken to transport products from the warehouse to the destination. The following formula can be utilized to determine the total lead time. Lead time is generally equal to the sum of manufacturing, shipping, and procurement times. How To Calculate Lead Time In Supply Chain? Let's use an example to demonstrate this concept. After accounting for all the variables, supply chain management would calculate the overall lead time. Assume you are a supplier of convenience goods to a tiny corner shop, and your client asks you for the total lead time for one inventory round. Suppose the procurement time—the time it takes to obtain the wholesale supply and packing—is four days. In that case, the packaging duration is one day, and the shipping time is two days. The entire lead time would be computed as 3 + 1 + 2, which equals the total lead time of 7 days. Why Lead Time Is Essential To Inventory Management and Impact of Shorter and Longer Lead Times On eCommerce Logistics? Lead time in logistics is a crucial component of inventory control. Therefore, businesses must ensure they can manage lead time and grasp it. If not, there can be severe side effects and consequent customer delays. If lead times spiral out of control, a vicious cycle can develop, with lead times worsening as the supply chain becomes clogged due to the rising demand for the product. In addition, lead times may deteriorate further due to prolonged customer delays. Stocks running out and customers not being able to receive their orders are two consequences of poorly managed lead times. In addition, poor order management can seriously harm a company's reputation and result in customers switching to rivals. Therefore, you must make every effort possible to control lead time in supply chain appropriately. Impacts of Longer Lead Time Workflow issues arise when suppliers need help delivering a purchase order on time and in the appropriate quantities. Customers may experience delays or unmet charges if firms have nothing but their current, on-hand stock to fulfil orders. Suppose this stock proves insufficient to meet customer demand once a new supply arrives. The customer experience can be significantly impacted by lead time. With so many options available to them nowadays, customers can quickly move their business elsewhere if they have a negative experience with a retailer. They're prone to look for alternatives if their orders are delayed or they need help locating what they're looking for. Additionally, as firms need to hold more inventory to be ready for demand, storage costs will likely increase if lead time in supply chain is consistently shorter. As a result, businesses will become less responsive, and product prices will rise. Introducing new products will also be more complex because moving old stock will be more challenging. Impacts of Shorter Lead Time Numerous advantages inevitably arise with a shorter lead time in logistics. Five of the most significant ones are listed below: At specific points along your supply chain, you can store less inventory. Inventory management can be optimized when material and production lead times are shortened.You have more flexibility when there are abrupt changes in the market because of a shorter overall lead time.You might also find yourself with additional cash for your company. The extra money might be used to increase your marketing budget or acquire more stock. The longer you have to use your available funds, the shorter the overall lead time will be. Additionally, this enables you to replenish inventory more quickly and stop losing revenue and clients.You may boost your sales and get a competitive edge with online customers by reducing the time from customer order to delivery. Your success in eCommerce may also be aided by cutting down on your overall lead time.By cutting the lead time in logistics, you may meet your production targets and have seasonal items prepared for customer demand. Unfortunately, clients will only be happy with your overall service, no matter how high-quality your product is if it takes too long to reach them. Longer lead times can also result in wasteful resource consumption, increased expedition costs, and surplus inventory, which can drain your business's finances. Therefore, your eCommerce success depends on reducing total lead time, especially order fulfilment time. How To Reduce The Lead Time In Supply Chain? Take precise measurements of all supply timings using ranges. Measure All Supply Times Through Ranges With Accuracy Isolating and identifying critical lead time in supply chain is the ideal starting point for lowering delivery times (e.g. manufacturing, transport, warehouse processing, etc.). Each supply time must be divided into smaller components to be understood and optimized. The same principles serve as the basis for warehouse KPI measures. This work is frequently made easier by specialized software, which smoothly integrates data throughout the supply chain. Analyze In-Depth The Intralogistics Processes and Subprocesses Analyzing intralogistics-related procedures is crucial for identifying bottlenecks and flaws that impede the flow of commodities. When you examine the warehouse, you see that various sub-processes come together to form global operational management. And even the smallest detail can cause these flows to reverberate. Imagine, for instance, that a roller conveyor is used to transfer goods according to the FIFO principle (first in, first out). At some point, the conveyor can no longer handle the flow, and boxes pile up next to the congested conveyor on the floor. They continue to be stacked on top of one another. When the backlog on the opposite side of the circuit is reduced, and the conveyor reloads, operators will likely choose the top boxes first, switching the priority order to LIFO (last in, first out). And this is where an area of extreme inefficiency develops, lengthening operation times. To identify and address the problem's core cause, careful warehouse flow analysis is required. Utilize Specialist Software To Manage Uncertainties Various factors can cause variations in supply times. Numerous of them are arbitrary and unanticipated. Specialized logistics software in this regard aids in reducing this unpredictability and enhancing lead time. Enhancing your capacity to respond to unforeseen circumstances. In a warehouse setting, this has a different meaning. How should I respond to an unexpected stock arrival or blind reception? What logistics guidelines should order picking adhere to? A warehouse management system can immediately address these problems and many others. All the data in your supply chain will be integrated and unified, facilitating decision-making and identifying hot spots throughout the supply chain. Make Contractual Arrangements With Vendors The preference is to prioritize long-term partnerships when choosing suppliers. This is due to the ability to standardize procedures and hone supply timetables. They can be condensed to use just-in-time scheduling or cross-docking. WMS Software makes it easier for warehouses to integrate with the major transportation companies, which is crucial for the logistics of eCommerce, among other industries. The warehouse serves as a crucial link between supply and demand and forms the foundation of the entire supply chain. So, optimizing warehouse management is essential to cutting down on lead time in logistics. Conclusion Sharper lead time in the supply chain cannot be avoided in the current business environment. Additionally, there is a growing need for quicker fulfillment by teams, enterprises, and customers. Having stated that, each company is distinct. Additionally, you should create a lead time management strategy that supports your team's unique procedures and commitments. Take advantage of intelligent project management systems' opportunities for increasing efficiency. Create logical lead time dashboards, integrate your tools, and set up automation to handle the laborious lead time computation and even reordering on your behalf. With WareIQ, Inventory Management and Order Fulfilment Can Be Less Troublesome. It is challenging to manage and identify a long lead time in supply chain since reducing lead times involves many moving elements. WareIQ collaborates with you to give access to a countrywide omnichannel fulfilment network, including 2-day shipping with 98% coverage in the country so that you can concentrate on customer happiness, product development, and overall business success. When you work with WareIQ, you can quickly cut lead time in logistics by letting the professionals handle your inventory management, fulfilment, and shipping needs (in addition to other value-added services like WareIQ Rush). Real-time inventory tracking is a feature of WareIQ's fulfilment platform, allowing you to always know precisely how much and where you have in stock. Additionally, you may establish reorder point notifications, which ensures that you'll always replace your inventory at the appropriate moment and avoid stockouts. WareIQ handles everything from inventory distribution to warehouse receiving to shipping and fulfilment, so you can concentrate on expanding your business. Lead Time in Supply Chain: Frequently Asked Questions What is the lead time in supply chain?Lead times in eCommerce can refer to several stages of the supply chain, including lead times for procurement, warehouse receiving, fulfilment, and shipment. What different lead time in supply chain exist?Customers, materials, factories/production, and cumulative lead times are the four main categories of lead times. Why is it beneficial to have shorter lead times?Reduced labour expenses, increased customer satisfaction, and inventory level optimization are all benefits of shorter lead times. In the end, it's all about delivery speed to minimise wait times for customers. What easy choices are there for businesses to shorten the lead time?Working with dependable suppliers and anticipating your labour and inventory demands are important first steps in cutting lead times. By delegating tasks to the pros, working with a third-party logistics company like WareIQ can also help you shorten lead time in logistics.
January 19, 2023
What Are Backorders In Supply Chain? Why Are Backorders Generated In The Supply Chain and How To Cut Back On or Avoid Backorders?
Global retail eCommerce sales were estimated at 5.2 trillion dollars in 2021. By 2026, this amount is expected to have increased by 56%, totalling roughly 8.1 trillion dollars. There has been increased interest in eCommerce backorders to protect revenue in light of the supply chain problems we have encountered on a global scale over the past few years. Business owners have been forced to decide between displaying their products as completely unavailable or as backordered for the time being because product availability still needs to be determined for numerous online stores and big marketplaces. Backorders are orders placed for items not currently in stock in eCommerce. A product is on backorder if it isn't in stock but is still accessible to customers for purchase. Customers who backordered items will have to wait longer to obtain them. The length of the customer's delay depends on where the supply chain shortfall occurs. Suppose the manufacturer is to blame for the supply shortfall. In that case, the consumer may have to wait an extended period, which would be detrimental to their satisfaction. Backorders in supply chain can be avoided, and customer loyalty can be increased with effective inventory management and communication throughout your supply chain. What Are Backorders in the Supply Chain? Backorders in the supply chain are requests that sellers guarantee to fulfill despite not having the requested item in stock. Your consumer agrees to hold off until the shipping date specified in the guarantee. As an illustration, suppose you are selling a product and have received orders from three clients. They want four products each, but you only have seven in stock. In this circumstance, you must complete more than one order while letting the other three go unfulfilled and losing them to the competitors. A better solution would be to send one item to each of them and tell them that the rest of their order will be fulfilled soon. Back-ordering is a process that is widely used in the eCommerce sector. What Differentiates a Backorder from an Out-of-Stock Item? The topic of "what's the difference between something being on backorder vs it being out of stock" is one that many novice eCommerce business owners (and their consumers) face. Although there is a clear difference between the two expressions, they both refer to an inventory deficit of some sort. Backordered items only experience a brief shortage because the manufacturer or supplier produces or brings extra inventory. A commodity out of stock might never be produced, meaning it might never be sold directly to the public again. Backorders in supply chain essentially makes the item temporarily unavailable, but an out-of-stock item can be lost forever (barring hypothetical returns, refurbishments, or future reissues of that item) How Does Backorder Affect The Supply Chain In eCommerce? Backorders might cause more damage to a supply chain that is longer than usual. For example, imagine an online retailer with a well-liked product currently on backorder. When the retailer orders from their supplier again, the latter must fulfil the steady demand and the additional backorder stock. The distributor or manufacturer bears the additional burden if the supplier has yet to have the product available to fulfill the reorder. As more and more stock is bought and produced to satisfy the need, the additional demand from those backorders is amplified at each checkpoint in the supply chain, from supplier to distributor to manufacturer. It's common to refer to this extra stock as buffer stock. The bullwhip effect, a severe overcorrection in the supply chain that can emerge from unanticipated demand variations, can result in excess inventory and increased costs. Why Are Backorders Generated In The Supply Chain? Backordering puts pressure on the supply chain and puts its responsiveness to the test for any firm. It could happen due to a need for more control over the factors governing the production process. As a result, the issue could occur at any point in the supply/production cycle. However, for your convenience, we've included the top three explanations below: Unprecedented Demand Growth Despite advanced sales forecasting, it is frequently challenging to predict spikes in demand. Online retailers rely on predetermined techniques to best capitalize on them because they are unavoidable. However, your marketing may also be a likely cause of demand spikes. Maintaining appropriate inventory levels is equally important to keep your marketing initiatives in sync with the supply chain. In addition, endorsements like affiliate marketing or influencer marketing might lead to unexpected demands for your items. Inappropriate Vendor Management Backordering can occur for various reasons, such as inadequate vendor management systems or insufficient sourcing options. For instance, if your vendor doesn't deliver the goods on time, you'll have to deal with backorders in supply chain chaotically even though demand patterns have stayed the same. In addition, due to the goods being sold by your rivals, your clients may also be looking for other suppliers. Improper Inventory Management Errors are sure to occur if a company doesn't have the proper stock levels or cannot track its inventory movement. Each online store has more SKUs than ever, and trends are shifting more quickly than before. Backorders in inventory management must be used to maximize eCommerce operations in such situations. It ensures you can see your inventory clearly and won't accidentally commit any items only to discover differences afterward. Production Constraints Your supply chain may have problems, which could lead to a backorder. Your supply chain may need to prepare for an unexpected demand increase for its raw materials. This might make it challenging to supply vendors, which would reduce output. Supply chain issues, however, frequently arise from improper communication between the various parts. If someone further down the chain makes a mistake, the ripple effect will reach you and get stronger. For example, consider a scenario where you, the retailer, asked your wholesaler for a specific inventory quantity. As a result, the wholesaler may order less than you recommended if they are especially cautious about being safe. From the distributors to the manufacturers, there will be a continual "ripple effect." As a result, you'll ultimately receive a small portion of what you ordered when you place your order. Lower stock levels and possible backorders are the results of this. Human Error Even if the item is in stock, a staff member may enter an order as a backorder. Even worse, a shop could approve a backorder for an item even though it's not in stock. This could result from a mistake or a delay in inventory updates. Inadequate Safety Stock Most businesses have insurance policies to prevent out-of-stock problems, even if the supply chain malfunctions. An excess stock used as a backup in emergencies is a safety stock. Safety stocks help you stay afloat in the event of rising demand or low supply. Backordered goods may occur if you pay more attention to the quantity of safety stock you need. How To Cut Back On or Avoid Backorders in 2023? Backordering can occur accidentally or as a result of poor preparation. For example, suppose your business is experiencing backorders in supply chain issues that negatively hurt your sales and inventory turnover ratio. In that case, there are a few strategies to prevent the problem. Demand Forecasting Utilizing previous data and trends, demand forecasting projects future sales and demand. With enough information on sales and inventory trends, a company can identify patterns that will help them order goods at the right amounts. Handling backorders in inventory management with help of software makes this simple. Additionally, consider how many days of inventory you anticipate having and whether your supplier has a minimum order amount (minimum order quantity) Lead Time Management Source Your supplier's lead time in supply chain is the period it takes for you to receive a product from them. This period may be influenced by several variables, including how long it takes your supplier to obtain the raw materials, how long it takes them to produce the product, and how long it takes to examine the finished good. Find strategies to shorten the lead time by coordinating with your suppliers. Start discussions about developing improved turnaround times if you've discovered that they frequently deliver their products later than anticipated. There are more effective ways for both parties to work together and meet needs. Appropriate Safety Stock Stock intentionally purchased as a reserve in case demand spikes is known as a safety stock. When the regular inventory runs out, access to this stock from storage is made. Doing this guarantees that your consumers will never have to wait to buy the goods you have for sale. A fantastic strategy to guarantee that stock levels are consistently tracked has a dedicated order management specialist who can perform a regular inventory audit. Diversify Your Suppliers To maintain high inventory levels, having several manufacturers and suppliers on your team can be helpful. Since you'll have an alternative to working with, this helps to ensure that supply chain problems at one manufacturer don't leave you stranded. Additionally, having access to two inventory sources allows for quicker fulfilment of backorders when demand is very high. Engage With Your Customer Be sure to inform your customers immediately if a problem results in a popular product going on backorder in the supply chain. People are less likely to experience surprises from delays if there is an alert posted on the product's page along with an estimated return date. Additionally, it would be beneficial to mention the cause of the backorder to assist in managing client expectations (manufacturer supply issue, unexpected high demand, etc.). Finally, customers may choose to be notified when a backordered item becomes available again, allowing them to purchase it. So, it is important to provide a good customer service experience. Collaborate With a 3PL A third-party logistics provider (3PL) can enhance the backorder customer experience by speeding up the fulfilment of backorders. They can offer fulfilment services to keep your backordered goods moving smoothly through the supply chain. A backorder product's delivery is accelerated by the warehouse management team of a 3PL fulfilment centre when it arrives there. Cross-docking is moving a product directly from the warehouse to the shipping dock instead of other products going to the shelves like other products. Before making unavailable items available, consider looking for a 3PL to handle and expedite backorders. Conclusion Backordering may be seen adversely by management, but it shows how valuable your brand is. Furthermore, it communicates your market dominance and the idea that customers would rather wait for your product than purchase a similar one from a rival. As a result, every eCommerce business must carefully balance the excitement of their clients to wait for them with their frustration at having to wait too long. You may handle such scenarios and effectively satisfy market expectations with appropriate tools and best practices. Get Assistance From WareIQ's AI-Based Inventory Optimization Tool - InventoryLogIQ and Bid Farewell To Backorders With the help of WareIQ's B2B fulfillment services and Inventory LogIQ, an inventory optimization tool, you can track stock levels in real-time, set reorder points and safety stock, and analyze historical data to learn more about your top-selling SKUs, inventory velocity, ideal distribution, and other topics while also expediting orders to provide the best possible customer service. Bottom line: Should you encounter backordered products, we'll work with you to fulfill them as soon as your inventory arrives. With WareIQ, you can accept backorders, create purchase orders for them, and get real-time visibility. Recognize Products That Are Appropriate For Backordering Retailers now have the much-needed insight they require regarding each supply chain step thanks to WareIQ's inventory management and fulfilment platform. However, WareIQ also helps with inventory tracking, minimum order amounts, and production lead times across every supplier or distributor, in addition to integrating your eCommerce operations within one complete dashboard. As a result, you will have better insight to decide which products are suited for backorder and which should be maintained in stock for your company. Automation Can Enhance Backordering and Other Inventory Operations Numerous automation is built into WareIQ's sophisticated and cutting-edge inventory management system to boost company intelligence, boost productivity, and reduce operating expenses. As a result, backorder efficiency in supply chain management can easily increase by automating your inventory procedures. For instance, to guarantee that backorders go as smoothly as possible, WareIQ's comprehensive automation provide notifications on your inventory levels, watch your order status, and source real-time inventory data. Determine The Root Of The Problem To Promote Brand Growth There is no denying that every eCommerce business aspires to expand and develop its brand. Fortunately, WareIQ's inventory management programme includes all you require to grow your company for a very long time. With WareIQ's forecasting tools, you may get pertinent information to inform your choices and identify the root of backorders across your warehouses and distribution networks. Additionally, merchants may monitor savings to serve their consumers better, resulting in longer-term customer loyalty and retention. [signup] Backorders in Inventory Management: FAQs What exactly are partial backorders in the supply chain?When only a portion of an order is out of stock, it is known as a partial backorder. When partial backorders occur, a firm has two options: split the shipment (i.e., ship the in-stock items right away, and ship the backordered items later) or wait until all of the things are available before shipping the order. Why do backorders take place?A backorder in supply chain is created when an order cannot be filled immediately after it is placed because it is not currently in stock with the seller. However, the product is still being produced or accessible from the distributor. How do backorders work?Backordering permits orders from consumers even when you don't have enough inventory on hand. When sales suddenly spike and inventory cannot keep up with demand, businesses use backorder in supply chain to prevent stock from running out. How should backorders be handled?There are several approaches you may take if you're dealing with backorders to serve your consumers better. The best advice for dealing with backordered products is to postpone payment processing until the order can be filled, provide partial shipping of a more significant order, update your product page to reflect the backorder status, and review your status of backorder in inventory management.
January 14, 2023
List of Top 10 Logistics Companies in Surat Providing Best Warehousing and Logistics Services for Omnichannel Sellers in 2023
Surat is a city located in the state of Gujarat. It was initially founded in 1818 by the British East India Company. Since India gained independence, the city has had a turbulent and ever-changing dynamic. It has since improved for the better and is currently ranked highly in metrics such as cleanliness and livability. It is one of the fastest-growing cities, not just in India but globally, paving the way for eCommerce sellers to try their luck at penetrating the rapidly expanding base of potential customers. Additionally, the city has the highest per-capita income of any city in India, even beating out cities like Bangalore and Mumbai. This makes it the perfect location for budding entrepreneurs to attempt to get their business the velocity it needs to be successful in the future. In this blog, we will take a look at what logistics companies are and the best logistics companies in Surat for your eCommerce business. What are Logistics Companies? Logistics companies provide a wide range of eCommerce services, primarily in relation to activities like inventory management, order fulfillment, order processing, picking and packing fulfillment service, physical distribution, and last-mile delivery service. They offer increased flexibility, affordable pricing, and value-added services like WMS software, order tracking facilities, customizable packaging, and more, making them an excellent option for order fulfillment. Though the scope of services offered may differ from company to company, successful order delivery to clients is always the main priority. Once you've teamed up with one of the many logistics companies in Surat, all you have to do is take orders and keep an eye on them; they'll take care of the rest. These businesses offer relief from the majority of eCommerce logistics and fulfillment-related duties, so you can concentrate on the key areas of your business, such as product development and marketing. [contactus_uth] Top 10 Logistics Companies in Surat for your eCommerce Business in 2023 [Updated] WareIQ Source WareIQ, a provider of eCommerce fulfillment services in India, was founded in Bangalore, Karnataka, in 2019. The company offers a wide range of logistics and fulfillment services, including last-mile delivery, inventory management, customized packaging, product preparation, distribution, storage facilities, and reverse logistics. It offers a unique WMS that can automate numerous warehouse processes and interact with a variety of top eCommerce platforms like Amazon and eBay, website builders like Shopify and WooCommerce, and shipping platforms like FedEx and BlueDart. Additionally, the business partners with over 12 of the biggest shipping companies in the sector and it use smart courier allocation, which chooses the quickest and least expensive alternative for each item. The company also consists of a vast storage network dispersed across the entirety of the country and can ship internationally to more than 220 countries across the globe, making it one of the best logistics companies in Surat. Some features of WareIQ that make it one of the best logistics companies in Surat are listed below: It does not have minimum order requirements and consists of adjustable price structures.It is compatible with numerous online marketplaces, including Amazon and Flipkart, as well as website builders like Shopify and Magento.It offers incredibly quick delivery through a collaboration with more than 20 shipping providers.It enables packaging components to be customised according to your preferences.It offers branded tracking services for each order. [signup] Suggested Read: List of Top 10 Warehousing and Logistics Companies In Delhi NCR Seros Logistics Source Seros Logistics is a corporation with more than 20 years of experience offering logistics services and solutions in a variety of industries. Their primary responsibilities are within the operational categories of logistics, maritime, energy, and offshore. Their nationwide logistics network enables them to ship goods to even the most isolated regions of the nation. They seek to provide their customers with a transparent experience by providing hassle-free, superior custom logistics solutions. With its capable surface fleet, Seros Logistics can carry freight in bulk by both rail and road. They guarantee prompt and economical delivery of every order thanks to a comprehensive network of operators. Some features of Seros Logistics that make it one of the best logistics companies in Surat are listed below: It operates the largest fleet of coastal vessels in the country.It consists of a virtual pipeline that enables supply chain customizability.It provides transportation through a variety of mediums.It offers a vast distribution network.It handles upwards of 4 million parcels annually. Gati Source Gati is an eCommerce fulfillment company that is currently based in Mumbai. One of the earliest logistics firms in India, it set sail in 1989. It is now a well-known player in the fulfillment industry. For eCommerce delivery, complete logistical solutions are provided. They provide a selection of service packages from which to choose. It offers resources for organising ground operations, supply chains, warehousing processes, air cargo and internet transactions. Additionally, the company has a widespread network of offices located in every state. Gati has multiple offices in Gujarat, which makes it a good choice among other logistics companies in Surat. Some features of Gati that make it one of the best logistics companies in Surat are listed below: It offers a range of services at different price points.It serves 99% of states and more than 17,000 pin codes nationwide.It provides services to a variety of business, consumer and industrial sectors.It provides time-scheduled delivery, custom packing, incredibly quick fulfillment, distribution of large items and EPOD (electronic proof-of-delivery) services.It asserts that it pioneered the first express delivery service in the nation. Piramal Logistics Source Piramal Logistics is a Gujarat-based logistics company that was founded all the way back in 1990. Having originally been in the storage of consumer appliances and communication, the company seized all its initial operations and decided to divert all its attention to logistics and distribution. The company is one of the leading importers and exporters of textiles and fabrics, owing to the fact that Surat has a thriving clothing industry. It offers other distribution-centered services and delivers throughout India, making it a good choice among logistics services providers in Surat. Some features of Piramal Logistics that make it one of the best logistics companies in Surat are listed below: It provides comprehensive road transportation.It offers support for most logistical procedures.It has a vast amount of experience in the logistics sector.It provides storage facilities for specific goods.It services pin codes throughout the country. TCI Freight Source TCI Freight is a sub-division of Group TCI, one of India’s largest transportation companies that was founded in 1958 in Kolkata, West Bengal. The company handles the logistics and distribution of every package type, ranging from small, delicate items like jewellery to large, bulky commodities like automobiles. They have a vast fleet of GPS-enabled trucks to ensure that all orders are monitored and updated constantly. It also offers additional features, such as key account management and scheduled pickups and deliveries, making it one of the most flexible and well-stacked logistics companies in Surat. Some features of TCI Freight that make it one of the best logistics companies in Surat are listed below: It provides dedicated distribution facilities for heavy and bulky items.It has a strong presence in most SAARC countries.It has a fleet consisting of various GPS-enabled delivery vehicles.It offers order tracking facilities.It provides single-point billing. Suggested Read: Find List of Warehousing Companies in Kolkata Arrshan Logix Source With an operational timeline spanning more than three decades in the fields of warehousing, shipping and distribution, Arrshan Logix has been a reliable option for eCommerce companies, particularly in the FMCG industry. They are well-represented in the states of Gujarat, Maharashtra, Madhya Pradesh and Chattisgarh by a robust distribution network. They offer tailored end-to-end cargo delivery and are experts in on-ground logistics. They are able to provide businesses with optimal, affordable, coordinated and skilled transport solutions because of their sizable fleet of 20 ft. and 32 ft. containers. Some features of Arrshan Logix that make it one of the best logistics companies in Surat are listed below: It provides warehousing facilities for FMCG companies.It fully owns and operates its transport fleet, consisting of more than 50 containers.It provides a comprehensive distribution network within the state of Gujarat.It has more than 30 years of experience in the logistics industry.It provides affordable and transparent pricing. DTDC Source DTDC is one of the most seasoned and well-known courier and eCommerce fulfillment companies in the nation. Since 1990, it has provided nationwide coverage to more than 10,000 pin codes with its courier and logistics services. The company can manage huge shipments and ensure smooth pick-up and delivery by providing a fulfillment status thanks to a cutting-edge management information system (MIS). Cash-on-delivery and a customised shipping method for imported and speciality commodities are a couple of their value-added offerings. Additionally, they can also ship internationally to most countries around the world, making it one of the most comprehensive logistics companies in Surat. Some features of DTDC that make it one of the best logistics companies in Surat are listed below: It serves around 17,000 pin codes nationwide.It offers real-time order tracking capabilities made possible by a unique API.It provides expedited delivery.It makes it possible to fulfill and distribute expensive, huge, and hazardous products in a specialised manner.It can accept the majority of widely used payment methods. Raj Air Express Cargo Source A private company with a strong focus on and capacity for specialisation in international packages, express courier services, and global door-to-door parcel services is Raj Air Express Cargo. It is one of the many logistics companies in Surat. The corporate headquarters of this corporation are in Mumbai and it has numerous domestic offices all across India. Through its fleet of specialised vehicles and customizable packaging, the company is able to provide quick, personalized solutions. In order to meet customer deadlines, Raj Air Express Cargo also offers next-day delivery services in significant cities across Europe and the USA. Some features of Raj Air Express Cargo that make it one of the best logistics companies in Surat are listed below: It provides international services to Europe and the US.It offers scheduled delivery services.It employs specific methods to ensure the safety of your cargo.It offers round-the-clock pickup and delivery services.It has a team that monitors every consignment till it reaches its destination. BVC Logistics Source BVC Logistics has been providing services to eCommerce firms with knowledge of the jewellery value chain for over 60 years. They advertise themselves as a secure logistics infrastructure platform and provide a range of logistics and distribution services, making them a top choice among other logistics service companies in Surat. They offer specialised shipping options that are quick, insured, and affordable. In India, BVC Logistics serves 20,000-plus clients scattered across 10,000-plus pin codes and 1500-plus cities. Additionally, the business provides import and export services to over 130 nations. PCJeweller, Flipkart, and Tanishq are some of their most well-known clients, in addition to others. Some features of BVC Logistics that make it one of the best logistics companies in Surat are listed below: It offers delivery services to more than 10,000 pin codes across India.It provides 24/7 customer support.It offers real-time order tracking.It has a custom API that can integrate externally.It provides ultra-fast delivery. Shree Tirupati Courier Services Source Shree Tirupati Courier Services was founded in 2003 and offers timely services 24 hours a day through a network of 1500 facilities spread throughout 21 states. For domestic services, where they offer overnight rapid service for goods, they are a reliable option for eCommerce enterprises and among the best logistics companies in Surat. The business has a group of competent employees to handle the tedious administrative paperwork necessary to supply goods and services. In accordance with specific company goals and requirements, Shree Tirupati Courier Services can also create tailored solutions if necessary. Some features of Shree Tirupati Courier Services that make it one of the best logistics companies in Surat are listed below: It offers ultra-fast delivery domestically.It services locations across 22 states.It has a vast fleet of delivery trucks.It can ship anytime that weighs below 1,000 kgs.It offers overnight delivery services. Conclusion: Why WareIQ Should be Your Primary Choice Among Logistics Companies in Surat in 2023? Surat has the potential to be one of the largest eCommerce markets in the country, so companies that get a head start can cement themselves as a go-to option in the eyes of consumers. While eCommerce has gained popularity and awareness among the general public in smaller cities like Surat, quality order fulfillment is still lacking among smaller companies and online selling platforms. This is why partnering with logistics companies in Surat is essential to the long-term success of your business. These firms provide solutions to most eCommerce requirements so they will help you deliver products nationwide, in addition to surrounding localities. If you need an experienced and comprehensive fulfillment solution, look no further than WareIQ. WareIQ is an eCommerce fulfillment company that was incepted in Bangalore, Karnataka, in 2019. The company’s services span the entire gamut of eCommerce processes and it operates throughout the country, even offering international courier and shipping solutions in India to more than 220 countries. Some of the key features that can help your business gain traction are listed below: Inventory Management: Our specialised WMS offers real-time alerts and the capacity to automate a number of processes.Fast Order Fulfillment: We provide reliable same-day and next-day shipping alternatives. Storage: Inventory Storage: With our assortment of dark stores and fulfillment facilities available across India, we can hold your product wherever you need it.Shipping Badges: We make it possible for you to add shipping badges, which provide delivery estimates, to your online product listings, similar to PrimeApp Store: We provide a thorough, well-organized app store with a large assortment of downloadable apps.Branded Order Tracking: You can customize the details you add to your order tracking pages to set yourself apart from the competition.Shipping Aggregation: We cooperate with more than 12 distinct courier providers, and we always pick the optimal choice for each order.Online Integrations: Including Amazon, WooCommerce, Flipkart, and others, we are able to connect to upwards of 20 web development and online retailing platforms. Find omnichannel retail examples here.Personalized Packaging: We provide specialised packaging options that can be adjusted to meet your needs.Returns Management: We handle returns and safeguard you from any repercussions that may follow. You May Also Check: Discover The Top 10 Logistics Companies in Mumbai Logistics Companies in Surat FAQs (Frequently Asked Questions) Is Surat a Tier-1 or Tier-2 city?Surat is currently a Tier-2 city but is in the midst of experiencing rapid growth and expansion. What services do logistics companies offer?Logistics companies offer a variety of services. Some of them are listed below:- Order fulfillment- Warehousing- Order processing- Shipping- Returns management What are the benefits of partnering with logistics companies in Surat?There are many benefits to partnering with logistics companies in Surat. Some of them are listed below:- Reduces costs- Increases customer satisfaction- Simplifies processes- Quickens delivery speeds- Improves business performance Is Surat a fast-growing eCommerce market?Yes, Surat is considered one of the fastest-growing cities not just in India but in the world. Additionally, it has the highest per-capita income in the country, contributing to the burgeoning use of eCommerce in the city. What type of services do people typically search for when looking for logistics companies in Surat?The common services people search for are delivery, shipping, transportation, and warehousing services. Do people prioritize cost or quality of services when searching for logistics companies in Surat?It depends, some prioritize cost-effectiveness, while others prioritize the quality of services. What other factors do people consider when searching for logistics companies in Surat?The other factors include; On-time delivery rate, reliability, reputation, and customization of services Are there any particular industries for which people look for logistics services in Surat?Yes, e-commerce, manufacturing, and textiles are among the industries that search for logistics services in Surat. Does WareIQ provide services in other cities?Yes, WareIQ provides a fulfillment and storage network in most states and major cities across the country. Additionally, it can deliver to almost every pin code within India and also offers these services in more than 220 countries abroad.
December 23, 2022
List of Top 10 Warehousing and Logistics Companies In Delhi NCR Providing the Best Logistics Services for eCommerce and Offline Brands in 2023
You need eCommerce warehousing services for your eCommerce fulfillment if you sell products online. The right warehouse services can boost your company's revenue and consumer satisfaction. Many eCommerce businesses in Delhi NCR receive assistance from warehousing and logistics organisations. The state boasts a big eCommerce business and numerous internet and tech-savvy residents. Because warehousing is essential for storage and distribution in supply chain management, using the best warehousing companies in Delhi NCR is suggested. With a tailored management system, the qualified and knowledgeable professionals managing the warehousing operations may more effectively manage the business components, satisfy spot stocking requirements, and grow the core business. 3PL Warehousing companies have also switched toward automated tools and complete digitization to undertake end-to-end supply chain activities. Due to the eCommerce industry and the importance placed on delivery times and customer happiness, finding warehouse and logistics services in Delhi NCR that will fulfill your needs and conduct continuous operations day in and day out is essential. To make it simpler for businesses to identify dependable warehouse service providers, the following list of logistics companies in Delhi NCR has been compiled. What are Warehousing and Logistics Services in the eCommerce Supply Chain? We must first comprehend the definition of logistics before we can define warehousing and logistics services. The meticulous planning, organization, management, and execution of complicated processes is the simplest definition of eCommerce logistics. Logistics include the movement of products and information related to inventory in various industries, including warehousing. Thus, warehousing and logistics include all the various, intricate aspects of warehousing's organisation, movements, and management. This entails transporting (shipping and receiving) tangible inventories and intangible property like workforce and information. Logistics for warehouses include handling damaged items, safety regulations, human resource management, customer returns management, and pest control. In other words, warehousing and logistics refer to all the organisational techniques, regulations, and processes required to maintain efficient warehouse operations. Top 10 Warehousing and Logistics Companies in Delhi NCR in 2023 The most efficient, trustworthy, and competent 3PL logistics companies in Delhi NCR have been assembled in this list. The manufacturer needs to be flexible and able to boost growth as the globe changes ever-increasingly. Based on their performance history, these businesses have been carefully evaluated and recognized as the top logistics companies in Delhi NCR. Therefore, you can make a well-informed decision with the help of our list of the leading supply chain and logistics companies in Delhi NCR. A list of the top 10 warehousing and logistics services in Delhi NCR in 2023 along with their top features and offerings are mentioned below. WareIQ Logistics Pvt LtdHolisol Logistics Pvt LtdSupreme Logistics SolutionsNorth Eastern Carrying Corporation LtdOTS Logistics and Transportation ServicesProfessional Logistics Pvt LtdParadise LogisticsWheel India SCM Solutions Pvt. Ltd.Om Trans LogisticsAWL India Pvt. Ltd. WareIQ Logistics Pvt Ltd WareIQ was founded by Harsh Vaidya and Aayush Mattoo in the year 2019. As one of the top leading logistics companies in Delhi NCR, WareIQ provides the best eCommerce fulfillment services to B2B and B2C brands, including real-time tracking of inventory levels and order selection, packing, shipping, and delivery. After we've connected your store, orders are automatically sent to our warehouses. The product is chosen, wrapped, and sent (and tracking info is pushed back to your store and shared with your customers). You can maximise your time and financial resources by using the delivery process to surpass client expectations and get more control over the customer relationship. Using our countrywide spread fulfillment centers, you may strategically divide your inventory throughout WareIQ's sites to deliver your products more quickly and affordably. This is because maintaining inventory local to your clients helps reduce shipping zones and reduce shipping costs associated with transporting orders to far-off areas. Furthermore, whether you ship from one fulfillment center or numerous, you can provide same-day or next-day shipping to 98% of the country's population with WareIQ Rush with a 2-Day Express shipping option. WareIQ offers data and analytics to assist you with anything from year-end reporting to enhanced supply chain decision-making. By doing this, we hold ourselves accountable and notify you of the statistical progress, which makes us one of the top warehousing and logistics companies in Delhi NCR. We show essential data like which fulfillment centers you should stock, how much time is left before inventory runs out, how sales affect stock levels, the typical cart value, calculate shipping costs, and transit times for each shipping option, as well as your fulfillment costs per order and storage costs per unit. [signup] Holisol Logistics Pvt Ltd Source Holisol Logistics was launched in 2009 by Manish Ahuja. They are among the top 3PL logistics businesses in Delhi NCR. Holisol provides eCommerce brands with a technologically advanced end-to-end supply chain logistics platform. Multi-channel fulfillment for B2B and B2C retail, integrated packaging and logistics, and returnable packaging solutions for the automotive, agricultural, and heavy engineering industries are just a few of Holisol's offerings. In addition, Holisol has created full-stack AI-enabled digital solutions to digitize supply chains. Leading supply chain company Holisol is on a quest to be a significant representative in warehousing and logistics. They provide end-to-end solutions for customers' businesses that are supported by technology. Holisol adheres to the triple bottom-line principle of profit, planet, and people. The goal of Holisol is to expand by enhancing people's satisfaction and accomplishment. A few services they offer- Supply chain consulting Fulfillment Center Hyperlocal fulfillment solutions Integrated packaging and logistics TransportationIT Solutions Supreme Logistics Solutions In Ahmedabad, Supreme Logistics Solutions Pvt. Ltd., a top supplier of logistics and 3PL services, was founded in 2008 by Mr. Suresh Agrawal. They are a leader in the warehousing and transportation industries, Their specialised solutions provide complete client assistance. Their goal is to provide companies with an edge over rivals by offering them convenient, cost-effective logistics solutions to boost their bottom line. Supreme Logistics, one of the best logistics companies in Delhi NCR, provides integrated service options in today's competitive market to guarantee that the supply chain is operating effectively and providing a prompt response to consumers. A few services they offer- Transport and logistics (Freight Forwarding & Logistics).Air and sea transportation.Transportation by road.Management of warehouses and supply chains.Transportation from port to port.Importing and exporting of products.Providing collection services for products. North Eastern Carrying Corporation Ltd Source Since its founding in 1989, the objective of NECC has been to offer its clients adaptable, quick, and economical services. NECC uses its vast operating experience to provide clients with exceptional solutions unique to their demands. As one of the top transportation and logistics firms in Delhi NCR, North Eastern Carrying Corporation provides domestic and international freight transportation services. Services for international product transportation, commercial and industrial goods transportation, and warehousing. NECC offers affordable transportation options when you need to move items between locations, making it one of the leading logistics companies in Delhi NCR. A few services they offer- Transport and logistics (Freight Forwarding & Logistics).Air and sea transportation.Warehousing OTS Logistics and Transportation Services Source OTS Logistics is one of the leading logistics companies in Delhi NCR. As a business that uses cutting-edge technology to support logistics, OTS Logistics provides services and solutions to over 100 Indian cities. The company offers full-truck loading, partial-truck loading, and warehousing services to businesses in the e-commerce, consumer products, automotive, retail, and pharmaceutical industries. Time-bound, quick, and cost-effective delivery is the primary goal of our strategy. Every company is crucial to OTS Logistics, no matter how big or small. OTS Logistics are prepared to offer a tailored solution for your logistical needs, thanks to the dynamic teams OTS Logistics has in place at each hub, branch, and warehouse. Right now, a comprehensive logistics solution is desired. OTS Logistics' goal is to become the most well-organized logistical partner in the sector by giving our clients accurate information and report. In addition, OTS Logistics strives to be one of the top transportation and logistics companies in Delhi NCR by offering prompt and effective service. A few services they offer- Part Load Transport ServiceE-commerce Logistics WarehousingFull truck load Professional Logistics Pvt Ltd Source Founded in 2012 by Rajkumar Poonia, Professional Logistics is comprehensive warehousing and logistics services offered by Professional Logistics. with a broad network across India. Customers can benefit from Professional Logistics for Customs Clearing, Warehousing, and Sea and Air Freight Forwarding. Professional Logistics is one of the leading logistics companies in Delhi NCR. Transporting and delivering products is a speciality of Professional Packers and Movers LTD. They are an international and domestic corporation operating in domestic and foreign markets. They are dedicated to delivering the highest level of client satisfaction. They work hard to give their customers the most incredible logistics service at the most reasonable pricing, which places them among the top logistics companies in Delhi NCR. A few of the services they offer- Warehousinge-commerce logisticsTrading Solutions Picking, Packing, and moving serviceFreight Forwarding Supply Chain Custom Clearance Paradise Logistics Source Paradise Logistics is a global logistics organization founded in 2009 by Shyam Sundar Bajaj & Sanjay Bajaj. It offers all facets of supply chain management, including customs brokerage, warehousing, and trucking. Over the past ten years, Paradise Logistics has become one of the best logistics companies in Delhi NCR due to their commitment to every one of their clients. In addition to lowering the overall cost of the supply chain, Paradise Logistics has successfully eliminated excess inventory, enhanced order visibility, and managed an escalating delivery cycle time. Because of their dedication to the growing use of technology within the organisation, the high-quality goods and services they offer, and their capacity to maintain a sound financial position. Paradise Logistics's success is partly due to its highly dedicated and skilled workforce. A few of the services they offer- Warehouse and Distributione-commerce Logistics & TransportationFreight Forwarding Supply Chain Management Wheel India SCM Solutions Pvt. Ltd. Source Wheel India was founded in 1998 by Srivats Ram. A comprehensive logistics provider with over ten years of experience, Wheel India SCM Solutions Pvt. Ltd. offers technical services, value-added services, customs clearing, warehousing, transportation, and freight forwarding. The company's distinctive variety of services and personalised solutions that are offered in accordance with the requirements of the brands is its greatest strength. Wheel India has gradually increased services throughout India, covering all important cities with a fleet of over 125 vehicles and a warehousing area of over 500,000 square feet. The company's primary competencies are warehouse management, transportation, spares management, technical services & refurbishment, delivery distributions, and import & export management. By offering top-notch distribution, supply chain, and technical services, their objective is to increase organisational effectiveness and strengthen customers' competitiveness continuously. They aim to become a top supplier of integrated services to significant sectors and help companies reduce logistics costs. Wheel India SCM Solutions Pvt Ltd is one of the top logistics companies in Delhi NCR. Om Trans Logistics Source OmTrans Logistics Ltd. was founded in 2008 by Ajay Singhal. The goal of Om Trans Logistics, one of India's leading freight forwarding and logistics companies in Delhi NCR, is to provide its clients with the best logistical techniques. The company is pushing the limits of excellence in innovation, production, and service. Om Trans Logistics is a dedicated logistics service providing its clients with the best services. With over 21 years of combined experience in the logistics sector, they have a team of professionals in that field. To keep clients' costs as low as possible while still offering a high level of service, Om Trans Logistics has constantly offered them innovative and competitive logistic solutions. Om Trans Logistics has created a comprehensive set of logistics services to meet the needs, including warehousing and distribution, customs and shipping, brokerage, land, sea, and air transportation. Om Trans Logistics is a fine example of what one of the top freight forwarding and logistics companies in Delhi NCR looks like. AWL India Pvt. Ltd. Source AWL Logistics was founded in 2007 by Rahul Mehra. The fastest-growing logistics company in India is AWL India Pvt. Ltd., supported by cutting-edge technology. AWL continually strives to provide top-notch service and assist businesses in expanding their global consumer base. AWL aims to complete tasks regardless of obstacles, positioning them as one of the top logistics companies in Delhi NCR. Their efforts are driven by developing technology and advanced infrastructure. As a result, AWL has established an unrivalled reputation for providing top-notch supply chain management and logistics solutions. This business, which offers global logistics solutions, bases its success on providing individualised client service and using its vast logistics expertise. AWL's fleets include a wide range of models that can be employed in several different industries, including entertainment, electronics, cosmetics, and energy. AWL India Pvt. Ltd. is one of the leading and top logistics companies in Delhi NCR. They adhere to shipping regulations since their vehicles are built to guarantee accurate temperature and humidity for perishable items with a limited shelf life. What are the Key Factors While Choosing the Best Logistics Company in Delhi/NCR? Some key factors to consider when choosing a logistics service in Delhi/NCR are as follows: Location: It is important to choose a company that is located near your business or warehouse for easy and efficient pick-up and delivery.Services offered: Make sure the company offers the specific services you require, such as warehousing, transportation, and customs clearance.Experience and reputation: Choose a company with a good track record and experience in handling similar cargo and logistics needs.Cost: Compare prices and services offered by different companies to ensure you are getting the best value for your money.Customer service: A good logistics company should have a dedicated team that is responsive to your needs and can provide real-time updates on the status of your shipment.IT support: The company should have good IT support to ensure smooth and efficient tracking of cargo throughout the entire supply chain.Insurance and security: Choose a company that offers insurance and security for your cargo to ensure it is protected during transit. Conclusion In this article, the top logistics companies in Delhi NCR are listed. These businesses have strived to understand consumer needs and have adjusted their business models accordingly. By providing the best logistics services in India, all of these logistics and warehousing companies in Delhi NCR place a high priority on satisfying the needs of their customers. Overall, logistics services in Delhi NCR play a vital role in ensuring the smooth movement of goods and materials within the region. You Can Also Check: Find Best Logistics Companies in Surat Why Choose WareIQ As Your eCommerce Business' Preferred Warehousing and Logistics Company in Delhi NCR in 2023? WareIQ, a top provider of full-stack eCommerce logistics services in Delhi NCR, collaborates with some of the most renowned companies in the nation. For eCommerce businesses to offer same-day delivery to clients, WareIQ, a fulfillment company, provides a full-stack platform similar to Amazon Prime. When you utilize WareIQ as your go-to order fulfilment provider, you can store your goods in WareIQ's fulfillment centers in Delhi NCR and ship your goods across the nation (including tier 2 and tier 3 locations) safely and effectively. Additionally, it will give you the tools you need to compete with Amazon regarding service quality, making WareIQ one of the topmost logistics companies in Delhi NCR. There are furthermore some fascinating benefits. Delegating the management of eCommerce logistics to a reputable 3PL provider like WareIQ can free up more of your time so you can concentrate on other essential elements of your business, such as brand marketing and launching new products.Modern technology used by the WareIQ platform makes it incredibly simple to track and monitor your purchases in real-time.WareIQ's intelligent inventory placement abilities can enable your business to make timely sales. Suggested Read: Top 10 Logistics Companies in Mumbai For Omni-Channel Brands in 2023 Warehousing and Logistics Companies in Delhi NCR: FAQs (Frequently Asked Questions) Which factors are the most important for warehousing?1- One deciding aspect is how accessible the warehouse location is to carriers and transportation providers.2- Shipping will be made simpler by the proximity to important bus terminals.intended audience3- The workforce's accessibility and consistency.4- How long storage is required. What services do logistics companies in Delhi NCR typically offer?Logistics companies in Delhi NCR typically offer services such as transportation, warehousing, distribution, freight forwarding, and supply chain management. Are there any specific industries that logistics companies in Delhi NCR specialize in?Logistics companies in Delhi NCR can specialize in a wide range of industries such as e-commerce, automotive, pharmaceuticals, food and beverage, and retail. Are there any certifications that a logistics company in Delhi NCR should have?Some certifications that a logistics company in Delhi NCR may have include ISO 9001 for quality management and ISO 14001 for environmental management. How to find reliable logistics companies in Delhi NCR?There are several ways to find reliable logistics companies in Delhi NCR, such as researching and reading customer reviews, checking for certifications, and asking for recommendations from industry contacts. It's also possible to check the company's registration and compliance with the regulatory bodies. Why is WareIQ among the top fulfillment and logistics companies in Delhi NCR?With reduced storage costs, you can keep the cash needed to construct the infrastructure. With WareIQ, you can store your goods at fulfillment centers all over India. Also, WareIQ Rush lets you deliver on the same day to any part of the nation, which makes WareIQ one of the best logistics companies in India. Do several cities have WareIQ logistic centers or warehouses?We have warehouses in India's Tier-1, Tier-2, and Tier-3 cities. The WareIQ fulfillment network covers most cities, including all metro areas, such as Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Guwahati, Kochi, Jaipur, Indore, Lucknow, etc.
December 10, 2022
Discover Top 10 Best Logistics Companies in Mumbai For Omni-Channel Brands in 2023
The logistics sector in India has been expanding and increasing rapidly. In the fiscal year 2021, Statista estimated that the Indian logistics market was worth $250 billion. With a 10–12% compound annual growth rate, this market is expected to reach 380 billion dollars in 2025. India's logistics cost as a percentage of GDP is higher at 14 percent than the BRICS average of 11 percent. eCommerce Logistics companies plan, control, store, and carry out the flow of commodities from the manufacturer to the customer. It is a productive way to move items and their storage from the producer to the client at a reasonable price. Many businesses strive to develop their branches in different areas of Mumbai as the city's commercial sector is expanding rapidly. They are doing so with the assistance of the logistics companies in Mumbai. The top 10 logistics companies in Mumbai are discussed in this article. You can pick a service provider from this list to help you expand your business. What is Logistics in eCommerce? All aspects of the movement of goods between origin locations and consumption along the supply chain are collectively referred to as logistics. For products to be transported to their destination in good condition, the logistics management process depends on having the right resources available at the right time. Therefore, although "eCommerce logistics" and "supply chain" are sometimes mentioned simultaneously, logistics is a critical element of the complete supply chain. Logistics, which includes eCommerce warehousing and transportation, is the general term for transferring goods from Point A to Point B. A network of businesses and organizations must carry out several processes, including logistics, to produce and deliver goods. Top 10 Logistics Companies in Mumbai For Omni-Channel Businesses [Updated January 2023] You will require the assistance of eCommerce logistics companies in Mumbai to fulfill services to your clients, regardless of the size of your online store. Based on the size of the logistics companies in Mumbai, the services they offer, and the services they deliver, we have identified that these are the top logistics companies in Mumbai. A list of the 10 best logistics services in Mumbai in 2023 for offline and online brands are mentioned below. WareIQMahindra Logistics LtdAllcargo Logistics LtdKK Express Logistics Pvt. Ltd.TruckGuru TransportsExpress Global LogisticsAgility LogisticsPrimeTime Logi Services Private LimitedInterport Global Logistics Pvt.Blue Dart Express Ltd WareIQ WareIQ is amongst the top logistics companies in Mumbai that B2B, B2C, and D2C brands can employ as a 3PL fulfillment partner. Brands can outsource all logistics-related operations from outsourcing order fulfillment services to inventory management to returns management. Send your products to fulfillment centers near you in India, and WareIQ will streamline your company's logistics and fulfillment operations. WareIQ provides same-day and next-day delivery to your consumers using the extensive nationwide distribution network. You can turn down RTO (Return To Origin) orders for your deliveries and reduce your fulfilment costs by up to 40%. Businesses can use WareIQ to move their concentration away from internal fulfilment towards other, more significant components of business expansion. You can enhance your eCommerce organization and generate more cash by utilizing WareIQ's efficient fulfilling method. Here is a breakdown of how WareIQ facilitates brand expansion through innovative distribution and logistics management. Multiple Fulfilment Centres Which Enhances Logistics Operations With an extensive fulfilment network dispersed throughout tier-1, tier-2, and tier-3 cities, WareIQ enables you to strategically store goods across several sites to cut down on transit times. The fulfilment centres for WareIQ are located in Hyderabad, Bangalore, Chennai, Delhi, Mumbai, Kolkata, Ahmedabad, and Delhi. You can offer same-day delivery to your customers in your targeted locations with the help of this broad fulfilment network. To help you choose the optimal distribution strategy and shorten typical delivery times, the WareIQ dashboard gathers previous order analytics and data. WareIQ lets you optimize your services and gives you a platform to expand across India. Reduced Logistics and Shipping Costs You can offer your customers competitive, reasonable delivery options with a sound logistics strategy. WareIQ can assist you in lowering shipping costs and providing expedited delivery services by providing affordable same or next-day delivery with WareIQ Rush. WareIQ partners with leading domestic shipping companies and bargains for discounts on bulk shipping, which they subsequently pass on to you and your customers. Real-Time Analytics With WareIQ's sophisticated data and analytics reporting tool, merchants can manage their supply chain operations, analyze fulfilment and shipping performance, and swiftly evaluate distribution metrics and KPIs without being involved in day-to-day eCommerce operations. Using WareIQ's dashboard, you can get insights like Track, and manage inventory in every sales channel in the distribution system.Manage SKUs and product bundles.SKU tracking, days left with inventory, and other crucial metrics.Analyzing historical trends will allow you to forecast demand.Sort all products according to their order status. Mahindra Logistics Ltd Source Mahindra Logistics was founded in 2000 and had its corporate office in Mumbai. The business provides logistics services to both internal and external clients. Incoming and outgoing logistics, inter-plant transfer, warehousing, and line feed are among its services. Additionally, it offers People Transport Solutions, a business division that provides companies with specialized services for employee transportation to and from work. It is a leading logistics provider in India. A division of the corporation called Mahindra People Transport Solutions guarantees punctual pickups and drops while placing a strong emphasis on security, comfort, and safety. A few of the services they offer: 3PL service providersupply chain management Transport solution facilities Mobility Services Allcargo Logistics Ltd Source Allcargo Logistics is one of the top logistics companies in Mumbai. It has established standards for providing our clients with creative, personalized solutions that help cut expenses and save time. Customizing integrated logistics solutions has been made simpler owing to a wide range of sectoral expertise, technology-driven strategy, and assets across India. With our highly skilled personnel, Allcargo Logistics offers services, world-class infrastructure, and reliable safety standards. NVOCC, CFS-ICD, Project and Engineering Solutions, eCommerce Logistics, and Coastal Shipping are just a few of the services provided by Allcargo Logistics. A few of the services they offer: PAN India Container Freight StationContract LogisticsEcommerce LogisticsAll Freight and ILSCrane rentals KK Express Logistics Pvt. Ltd. In 2004, KK Express Logistics Pvt. Ltd. was founded to provide domestic and international courier & logistics services to corporate businesses and many other commercial organizations in various business disciplines and industries. For the past 18 years, KK Express Logistics has successfully offered domestic and international logistics services in India, Asia & Far East, the Middle East, the United Kingdom, Europe, Africa, the USA, Canada, and Australia & New Zealand. With the assistance of its long-experienced, qualified, compelling, and energetic team of specialists in Domestic & International couriers, cargo, and logistics, KK Express Logistics Pvt. Ltd. has become one of the top logistics companies in Mumbai. TruckGuru Transports One of the leading logistics companies in Mumbai, TruckGuru assists domestic clients and numerous enterprises in moving their goods safely to new locations. The team at TruckGuru can help you if you are looking for logistics services in Mumbai to move your freight and need more knowledge of how to do it. There are no restrictions on the material that can be moved because they carry almost any kind of material, regardless of how fragile, glassy, laminated, manufacturing parts, food-related, pharmaceutical, electronic, or industrial machinery-related may be. You may rely on TruckGuru, a logistics and transportation company that provides logistics services in Mumbai, to manage your transportation and logistics service needs efficiently. TruckGuru provides highly sophisticated and economical shipping solutions since they have acquired decades-old experience in transportation and logistics. A few of the services they offer: Truck Rental and Transport servicesGoods Transport ServicesDedicated Fleet of trucks for seamless operations Online truck booking appDoor to Door Delivery Services Express Global Logistics Source Another substantial logistics support business with a long history in Mumbai is Express Global Logistics, which has developed a solid clientele among the city's business establishments. The firm has excellent planners and specialists who undertake in-depth market research before offering solutions for supply chain management and logistics support. It also provides efficient technological help. They now hold the top spot amongst the logistics companies in Mumbai because of their outstanding efficiency. They provide services like freight forwarding, equipment rental, and project logistics. They also offer custom clearance services. A few of the services they offer: Project LogisticsContract LogisticsEcommerce LogisticsAll Freight ForwardingThird Party LogisticsEquipment rentals Agility Logistics Agility Logistics has its headquarters in Mumbai, Maharashtra, but was founded in Sulaibiya, Kuwait. High-quality, sustainably designed logistical services have caused them to be on the list of top logistics companies in Mumbai. Global multinationals, local and regional leaders, and small and medium-sized businesses benefit from Agility Logistics' strategic, ready access to transportation networks. The industries targeted include commercial real estate and facilities management, fuel logistics, airport services, customs digitalization, remote site services, e-commerce logistics and last-mile deliveries. In addition, supply chain, developing markets logistics index, and trade services are all provided by Agility Logistics. Agility Logistics focuses on: Supply Chain Management Ecommerce enablement Sustainable warehousing Digital Supply ChainDisruptive Technologies PrimeTime Logi Services Private Limited A wide range of international freight services is provided by PrimeTime Logi Services Private Limited to their clients, all of which are supported by a worldwide logistics network, a wealth of knowledge, and ample resources. To meet the demands of today's highly volatile market conditions, PrimeTime Logi offers scalable, customized services. Door-to-door freight forwarding operations to sophisticated supply chain solutions. Experts with vast knowledge and experience in international logistics support their activities. This allows them to manage shipments by air, sea, and land efficiently. PrimeTime Logi Services are amongst the top logistics companies in Mumbai because of its wide range of services and specialized knowledge in delivering cargo of varying sizes and volumes worldwide to enable just-in-time delivery. A few of the services they offer: Freight ForwardingCustom ClearanceTransportationDGFT ServicesWarehousing Interport Global Logistics Pvt. Source Initially, Interport Global Logistics Pvt. I was a small local mover and packer. They are presently one of the top logistics companies in Mumbai. Its activities include import/export consolidation, warehousing, project cargo handling, international forwarding, shipping and transport, customs brokerage, and NVOCC. They provide customers with trustworthy, affordable "door-to-door, one-stop" logistics and relocation solutions. All the information pertaining to the shipment and the customer is kept in one place, and Interport guarantees swift customer service and the fastest delivery automation system. A few of the services they offer: Freight ForwardingLogistics SolutionsTransportation & DistributionCustom Clearance Project CargoWarehousing & warehouse management Import/ Export ConsolidationSea/ Air/ Rail Freight Blue Dart Express Ltd India's Blue Dart Express Ltd. is a logistics business headquartered in Mumbai, Maharashtra. In 1983, Mr Tushar Jani founded the company. Blue Dart Express serves over 36,000 pin codes in India and over 225 other countries. They provide a selection of service-bundled payment alternatives. These services include time-based/slot-based delivery, automated proof-of-delivery during fulfilment, weather-resistant packaging for orders, cash-on-delivery delivery, and automated proof-of-delivery, which makes blue dart one of the top logistics companies in Mumbai. A few of the services they offer in logistics: Distribution servicesAir expressFreight forwardingSupply chain solutionsCustom Clearance Conclusion Now that you know the top logistics companies in Mumbai, you still need to decide which ones you want to work with. Before partnering with a logistics service provider, an eCommerce business must consider several factors, including shipping prices, the size of the distribution network, and order tracking. In addition, this choice might also take into account a lot of industry-specific factors. How WareIQ Improves Logistics Management and Enhances Fulfilment Operations For Companies in Mumbai? Logistics planning is a continuous optimization process that necessitates frequent attention and time. Because of their limited bandwidth, many businesses choose WareIQ as their fulfillment and distribution partner to employ the logistical and inventory planning services and capabilities they demand. With years of experience in shipping and fulfillment services, WareIQ is an Integrated eCommerce fulfilment tech stack to manage and boost logistics. We've established the tools and logistics infrastructure that B2B and B2C brands can rely on to help them organize their logistics and shipping needs. To meet both anticipated and unpredicted issues to make sure that each of our consumers can fulfil the correct order at the right time and cost, making us one of the top logistics companies in Mumbai. WareIQ provides solutions for eCommerce logistics, starting with managing and storing your products. With WareIQ, your business may use a distributed inventory approach to keep their products at one or more of our conveniently positioned fulfilment centres and ship anywhere swiftly and affordably. [signup] You Can Also Check: Find Best Logistics Companies in Surat Also Check: List of Top 10 Warehousing and Logistics Companies In Delhi NCR Logistics Companies in Mumbai FAQs: Frequently Asked Questions How does WareIQ use its fulfillment network to provide same-day or next-day delivery?We have warehouses all around the country. We place the inventory closest to your customer using an intelligent inventory placement method based on AI-ML algorithms. As a result, when a consumer puts an order, the item is already in the fulfillment facility nearest to them. It may be delivered the same day or the following day via one of our shipping partners, which makes WareIQ one of the top logistics companies in Mumbai. Why is WareIQ one of the best logistics companies in Mumbai?WareIQ is one of the top logistics companies in Mumbai due to the reason given below-1. Reduced storage costs - Keep the cash needed to construct the infrastructure. With WareIQ, you can store your goods at fulfillment centers all over India.2. Client satisfaction - You can ensure on-time delivery and excellent brand reliability with WareIQ's real-time data and prompt reactions.3. Reduced delivery time - Fulfilment centers are well-stocked, and merchandise is placed closer to your customers thanks to WareIQ's intelligent inventory placement, enabling quicker shipment from warehouses and delivery to customers. What services do logistics companies in Mumbai typically offer?Services typically offered by logistics companies in Mumbai include transportation, warehousing, distribution, freight forwarding, customs clearance, and supply chain management. Some companies may also offer specialized services such as temperature-controlled logistics, project cargo management, or reverse logistics. What is the turnaround time for logistics companies in Mumbai?The turnaround time for logistics companies in Mumbai will depend on the services required, the destination of the shipment, and the mode of transportation. It is best to discuss the specific turnaround time with the logistics company before hiring their services. You can know about WareIQ's by contacting us here. How can I find a reputable logistics company in Mumbai?One way to find a reputable logistics company in Mumbai is to ask for recommendations from other businesses or industry contacts. You can also research companies online, look at customer reviews, and check if they are a member of any professional logistics associations. How much does it cost to use the services of a logistics company in Mumbai?The cost of using a logistics company in Mumbai will vary depending on the services required, the nature of the goods being shipped, and the distance of the shipment. It is best to contact several logistics companies for quotes to compare prices and services. For expert advice and quotes, you can directly contact us. Are there WareIQ's logistic centers or warehouses in several cities?Yes, we have warehouses in India's metropolises, tier-1, tier-2, and tier-3 cities. Most cities, including all metros, are included in the WareIQ fulfillment network, including Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Guwahati, Kochi, Jaipur, Indore, Lucknow, etc.
December 02, 2022
What is Return To Origin and Non-Delivery Report in eCommerce? Top Reasons For NDR in eCommerce and How To Reduce RTO With NDR Follow-Ups in 2023
The eCommerce sector has experienced tremendous growth recently, particularly in D2C businesses, because they have fundamentally altered the interaction between consumers and brands. The secure and prompt delivery of the merchandise inventory is the key priority of an eCommerce vendor. Unfortunately, however, delivery delays happen frequently. Occurrences include stopped shipments, delayed deliveries, incomplete addresses, customers unable to pay the COD amount, inaccurate addresses, or even customers who refuse to accept the delivery for their particular reason. Customers' worries may grow as a result. In e-commerce, return shipments can account for up to 20% of all shipments, according to a recent KPMG study. For orders that are paid in cash on delivery (COD), this cost increases to 40%. Even the most successful companies encounter many delivery exceptions each month. These delivery outliers may appear insignificant, but they can quickly snowball into missed deliveries and subsequent losses. There is a considerable likelihood that a delivery error will become a Non-Delivery Report in eCommerce and then an RTO. As a result, your company is left to suffer the weight of a loss that was mostly preventable. You might wonder how it might be avoided. Through management and strategic planning, as with everything in business. In more detail, let's examine the cause-and-effect cycle that delivery exceptions cause and its many attributes. What Do The Terms Return to Origin (RTO) and (NDR) Non-Delivery Report in eCommerce Shipping Mean? In e-commerce, a non-delivery report (NDR) is a notification that is sent when a delivery attempt for an email message has failed. This can occur for a variety of reasons, such as the recipient's email address being invalid or the email server being temporarily unavailable. When an NDR is generated, it is typically sent back to the sender of the original email message with details about the failure. This can help the sender to understand why the message was not delivered and take steps to resolve the issue. For example, the sender may need to update their email list to remove invalid addresses or retry sending the message at a later time. In the context of e-commerce, NDRs can be important for a variety of reasons. For example, if a customer has not received a confirmation email or shipping notification, they may contact the retailer to ask about the status of their order. If the retailer receives an NDR for the email they sent to the customer, they may need to take additional steps to ensure that the message is delivered or to communicate with the customer through an alternative means. To ensure successful delivery, the courier makes several efforts to deliver the package. First, orders are given the RTO status, which stands for Return to Origin, if they are canceled or after numerous unsuccessful delivery efforts. The order must now be returned to the original warehouse it was first sent from because, as the term implies, the purchase has effectively been reversed. It can then be reloaded in your inventory and sold once more there. In this last mile of delivery, many potential problems could arise and lead to failure. Incomplete deliveries result in a Return To Origin (RTO). In addition, customers may have a negative impression of your brand, significantly degrading their delivery experience. Because of this, firms should give Non-Delivery Reports in eCommerce much thought when planning their shipping operations. Read Here: How to Address Last-Mile Delivery The WareIQ Way. [contactus_uth] Top 8 Reasons For NDR in eCommerce Which Can Lead to RTO (Return To Origin) in eCommerce in 2023 The RTO and NDR can harm any organization's long-term growth and profitability. You now have a general understanding of how NDR and RTO operate in the eCommerce business. But to truly comprehend how each of them functions, we must understand the causes of the Non-Delivery Report in eCommerce, which might result in RTO of order. These are the principal causes of NDRs: Incomplete Or Incorrect Addresses A buyer can make a mistake when providing the delivery address. For example, a consumer may accidentally or unintentionally enter the wrong delivery address. This could make it difficult for the delivery employee to locate the customer's location, making it harder for them to finish the delivery. Incomplete Or Incorrect Customer Contact Another issue comparable to the above could arise if a customer unintentionally enters the incorrect phone number. Therefore, the delivery employee would only be able to reach the customer if and when they needed directions to the delivery location. As a result, the order would be designated as NDR. Unavailable or Unreachable customers Once the customer has received their order, it is only considered fulfilled. The order can only be fulfilled if the delivery person has any issues locating the delivery location or if the customer is there to accept the delivery when the delivery agent arrives at the customer's location. The order then needs to be fulfilled. To confirm the delivery location, the delivery person will attempt to phone the customer. However, the delivery agent would only be able to finish the delivery if the customer's contact number was reached. Rescheduled Delivery By The Consumer Customers can select a different day and time for delivery if they are present or need help to make payment at a specific time or on the day delivery is supposed to take place. This information should be given to the delivery agent at the delivery time, who would then update it as the basis of the Non-Delivery Report in eCommerce. Customer Refuses Delivery Suppose a customer is dissatisfied with the delivery process or the state of the product upon delivery. In that case, they may exercise their right to reject or refuse an order after making a purchase. This could be more pleasant for eCommerce companies, yet it frequently happens, especially with COD orders. Customers are more inclined to cancel a purchase when payment has not been made. Consumer Unable To Make The Payment With COD purchases, it's common for the customer to require additional time to prepare the delivery payment. As a result, deliveries are commonly late because delivery staff constantly interact with clients to secure the necessary payment. Also, the customer can either cancel their purchase or set an alternative delivery time. This is only possible who opt for cash-on-delivery courier services. Customer's Changing Opinion Customers can change their minds about their purchases, which is only one of the numerous benefits of digital purchasing. They can even do this after the package is delivered, which can frequently happen because customers often need to remember about their purchases until they arrive or receive a call from the delivery person. They could then proceed to cancel the order after declining the delivery in the first place. Falsified Delivery Attempt By The Carrier Agent Fake deliveries are one of the most troublesome Non-Delivery Report in eCommerce that brands come across. In this case, the order is still marked as a failed delivery even though the delivery employee did not attempt to deliver it to the customer's address. They may negatively affect the customer experience if not resolved swiftly and effectively. Suggested Read: Learn in detail about eCommerce Delivery Partners How to Reduce RTO with NDR follow-Ups to Decrease RTOs (%) in eCommerce in 2023? You already understand how damaging NDR and RTO can be to your company's brand and customer experience. Non-Delivery Reports in eCommerce must be handled carefully, with reasons previously indicated, if RTOs are to be avoided. A structured methodology and significant thought must go into handling NDRs. With the help of this procedure, you can handle NDRs autonomously, turning them into successful deliveries rather than RTOs. Implementing a basic system for NDR management follow-ups is required to manage the Non-Delivery Report in eCommerce industry. Determine Various NDR Causes There are many potential causes for an NDR (the most probable of which we've listed above). You may find out the best line of action by looking at these reasons for NDR in eCommerce. You can use it to determine which Non-Delivery Report in eCommerce have a high likelihood of succeeding and which have a high probability of repeatedly failing. Using this, you can handle NDRs accordingly. Encourage Consumer Participation Nothing irritates clients more than keeping their orders secret or needing to learn about order delivery. In addition, they want to ensure that their money has been well spent. You should contact clients based on the reason for a Non-Delivery Report in eCommerce to validate the cause and, more crucially, to gather information for a successful delivery. As a result, customers not only get to supply the necessary information directly, but they also get to feel involved in the delivery process, which can improve the experience. Monitor False Deliveries Delivery personnel who falsely mark an order as an NDR instead of attempting to deliver it are committing a sort of Non-Delivery Report in eCommerce, known as fake deliveries. These have a terrible impact on customer satisfaction and profitability because they increase the likelihood of RTOs. Due to no fault of their own, customers are left waiting for an order that never arrives and dealing with several delivery attempts. Making sure this number is maintained at a minimum can be accomplished by tracking phone deliveries among various carriers. Interact With Carriers A collaborative effort is necessary to ensure that the delivery of the Non-Delivery Report in eCommerce is successful. You must first receive notification of the NDRs from the carriers. Then, you must give the carrier the appropriate information after receiving it from the consumer for delivery. Any indirect communication with carriers or ineffective communication methods could also fail in the subsequent delivery attempt. How Can Technological Innovations Like NDR Management Software Solutions Contribute To Reducing RTOs? Source The four measures mentioned above are critically necessary for the fundamental management of NDRs to lower RTO%. However, you must use more sophisticated and technologically enabled resources if you want to reduce your RTO% as well as your NDR statistics significantly. You need specific features in NDR management solutions to automate the process of NDR management and quickly complete numerous follow-ups. An NDR management software solution is the first thing you need to have tied to your handy logistics toolbelt. Essentially, this system will assist you in automating and streamlining your NDR management workflow. Rapid NDR Updates Carriers are responsible for providing NDR updates, which they usually do in bulk after each business day. This implies that it takes a day to answer. Using an NDR management system with API connectors will ensure you get NDR updates in real time as they happen, which will speed up your response time. NDR Segregation With AI Support We included the various reasons for NDR in eCommerce previously. The easiest way to recognize and classify Non-Delivery Report in eCommerce to choose the most effective approaches to addressing them is through these causes. You should acquire an AI-enabled mechanism from an NDR management system that is set up to track NDRs according to the cause of the delivery failure. Automate Customer Communications The next step is to discuss these concerns with customers after you have sorted and classified various Non-Delivery Report in eCommerce according to their reasons (incorrect address, client unavailability, etc.). When NDR management software is used, clients are automatically contacted with questions about specific issues. These questions will specifically address the reason for the unsuccessful delivery. For instance, if the address is incorrect and an NDR results, a query will be issued asking for the proper address and the closest recognizable landmark. Optimizing Customer Response Time Automating these issue-specific queries can speed up the rate at which customers receive their inquiries and answers. Intelligent NDR management software will send simplified inquiries that ask for precise information, such as a backup contact number or the closest landmark to the delivery location, with multiple-choice or text-fill options. Real-Time Updating Carriers and Follow-Ups After Each Delivery Attempt You need to provide that information to the carrier as soon as you receive a customer response, and in record speed, no less. Only then can the delivery person attempt their subsequent delivery with knowledge. Your clients' responses can be automatically forwarded to carriers using an NDR management system to finish delivery. You must use equivalent caution in those rare cases where delivery reattempts fail despite following the specified Non-Delivery Report in eCommerce processes. Using an NDR management software entails following up with clients via automated conversations to find out why the delivery attempt failed and how it can go smoothly. Analytics-Based NDR Reduction Data gathering and analytics rely heavily on NDR management software. You can keep track of all your Non-Delivery Report in eCommerce over time to see what difficulties you might have overlooked and what issues the data suggests as remedies. You can detect fake deliveries by keeping track of NDRs and their causes. You can then take note of their most frequent occurrences and patterns. Then, with the help of your carrier and eCommerce NDR management software, you can start making deliberate efforts to reduce RTO with NDR follow-ups. Conclusion One challenge that is somewhat particular to Indian eCommerce operations is a high RTO percentage. As a result, brands must utilize data-driven management techniques to address specific problems. An NDR management system skillfully combines technology and logistics expertise to simplify workflow. This procedure prioritizes Non-Delivery Report in eCommerce based on their tendency to be resolved and targets NDRs according to their cause. Establishing a Non-Delivery Report in eCommerce system is fairly straightforward. Address the issues that have readily available solutions initially. Then, acquire data that will assist you in comprehending the more complicated concerns at the same time. Next, automate all predictable processes, then finish. An NDR management system, at its core, enables your company to communicate with customers more efficiently and enhance their post-purchase experience. How Does WareIQ Help Businesses Through Efficient Management of Non-Delivery Report in eCommerce in 2023? For managing Non-Delivery Reports in eCommerce, WareIQ features a reliable 3-step verification method. Verification of Non-Delivery Report in eCommerce by: IVR and SMS CallingWhatsApp Last-mile team manual verification eCommerce & D2C brands may handle Non-Delivery Report in eCommerce effectively by doing the following with WareIQ's Control Tower feature: Utilize our NDR dashboard to monitor eCommerce KPIs like NDR raised, reattempt requested, cancelled, and delivered, among others.Recognize the top 3 reasons for NDR in eCommerce and act right away.Get details for every order and respond to Non-Delivery Report in eCommerce immediately. [signup] NDR Non-Delivery Report in eCommerce FAQs What Does Non-Delivery Report in eCommerce mean?NDR, which stands for Non-Delivery Report in eCommerce, is a well-known acronym for B2B and D2C brands. An eCommerce business receives a notification from a courier service partner alerting them that a specific delivery has failed and providing information about the failed delivery. An order is only considered finished when it has been given to the customer after it has reached the last step of the delivery. How does Return To Origin and Non-Delivery Report in eCommerce operate?When processing a Non-Delivery Report in eCommerce, you must respond with "Reattempt" or "Return to Origin" and the necessary notes once the NDR has been raised. Return to Origin is the term used. An order is returned to the pickup site once the delivery service marks it as undeliverable after repeated tries. How may an NDR management system be set up in B2C and D2C eCommerce brands?Use the following methods to set up a system for Non-Delivery Report in eCommerce:1. React quickly; any delay in getting in touch with clients after the initial delivery attempt multiplies the likelihood of RTO.2. Utilize many channels to communicate with customers in NDRs, including manual and IVRS calls, emails, SMS, and notifications.3. Encourage call centre staff to turn Non-Delivery Report in eCommerce into successful deliveries.4. Choose better courier partners for upcoming orders using NDR data.5. Encourage customers to switch from cash-on-delivery to prepaid orders before delivery efforts are made. How can I reduce RTO in my eCommerce business?To reduce the return to origin (RTO) in your e-commerce business, you can take the following steps:Improve your order fulfillment process: Streamline your order fulfillment process to reduce the time it takes to process and ship orders. This can include automating certain tasks, such as packing and labeling, and using real-time inventory management systems.i) Invest in reliable shipping carriers: Choose shipping carriers that have a track record of delivering packages on time and accurately. Consider using multiple carriers to increase the chances of timely delivery.ii) Communicate with your customers: Keep your customers informed about the status of their orders and any potential delays. This can help reduce the likelihood of returns due to customer dissatisfaction.iii) Offer clear return policies: Make sure your return policies are clear and easy to understand. This can help reduce the number of returns due to misunderstandings or confusion.iv) Consider offering free returns: Offering free returns can make it easier for customers to return items, which can reduce the number of returns overall.v) Use tracking and delivery confirmation: Use tracking and delivery confirmation to ensure that orders are delivered to the correct address and to track any returns that may be made.By taking these steps, you can reduce the RTO in your e-commerce business and improve customer satisfaction.
November 25, 2022
What is a Third-Party Logistics Service Provider? Top 15 3PL Logistics Companies in India and the World in 2023
There’s an old adage that goes, “if you need help, ask”. Everyone needs assistance sometimes, especially in the strenuous and hyper-competitive environment known as the eCommerce industry. While eCommerce has taken the world by storm, a phenomenon especially prevalent in developing countries like India, eCommerce sellers have had to fend off competition from both small, local firms and gigantic MNCs alike. As more people use eCommerce to browse and purchase items they need, more people are also trying to capitalize on setting up new businesses or expanding the online presence of their existing ones. This has given rise to multiple new technologies and innovations that have changed the way we are able to use eCommerce, for the better. For instance, just a few short years ago, no one would complain if they received their orders in a week. However, in the current day and age, people have grown accustomed to getting their orders in a day and even a few hours due to the advent of ultra-fast and hyper-local delivery services. This may seem daunting if you are a budding eCommerce seller but fear not. This is where you can ask for help from 3PL logistics companies that provide dedicated fulfillment services for online sellers. In this blog, we will provide answers to what a 3PL logistics service provider is, why you should partner with one, and the 15 best options currently available in the market. What are 3PL Logistics Companies? 3PL logistics companies are firms that provide a vast swathe of eCommerce services, primarily relating to tasks such as order fulfillment, inventory management, order processing, picking and packing fulfillment service, eCommerce shipping, and last-mile delivery service. They are a good alternative to self-fulfillment or 1st-party fulfillment services, such as Amazon FBA, because they provide increased flexibility, cheaper pricing, and value-added services, such as WMS software, branded tracking page, eCommerce customizable packaging, and more. Keep in mind that the range of services may vary depending on the company but the core focus is centred around successfully delivering orders to customers safely and on time. Once you have partnered with a 3PL logistics service provider, all you need to do is receive and monitor your orders and let them do the rest. These companies provide respite from most eCommerce logistics and eCommerce fulfillment-related tasks, allowing you to focus on the main aspects of your business, such as product development and marketing. [contactus_lilgoodness] Top 5 Reasons to Partner With a 3PL Logistics Service Provider in India Reduces Expenses Since 3PL fulfillment companies take care of almost every logistics and fulfillment requirement you may have and you only pay them a specific, pre-determined amount, the result is that you end up saving a ton of money compared to if you did it yourself. Most 3PL companies have partnerships with many other companies for various tasks, such as shipping and eCommerce warehousing, and can take advantage of bulk discounts that would not be available to a single seller. This enables you to increase your profit margins on every order, saving you a significant amount of money in the long run. Offloads Important Logistics Processes When you partner with a 3PL logistics service provider, you aren’t just saving on money but on time and effort as well. Since most logistics tasks, such as transporting goods to wherever they need to be, storing products in a fulfillment center, selecting the appropriate product, packaging it and getting it ready for dispatch, shipping it to the customer's destination, and more, will be offloaded to your logistics partner, the entire post-sale process becomes more simplified and clear-cut. You only need to focus on promoting and selling as many products as you can while your 3PL provider does the rest. Gives You Access to Advanced Technology and Features Many 3PL logistics companies come readily equipped with the latest technologies and features. Some of them include WMS software, fleets of different delivery vehicles, automated inventory management, order consolidation across platforms, and much more. It is important to note that most 3PLs are competing with each other in their own right, so in order to get customers to choose them over their competitors, they have to stock themselves with cutting-edge features for reduced prices. Provides Multiple Marketplace Integrations Investing in and operating a standalone WMS with no assistance can be tedious in addition to being expensive. However, most 3PL companies have their own WMS that can integrate with multiple selling platforms, website builders and shipping companies. This will allow you to store all your vital order and inventory-related data in one dashboard that can be accessed from anywhere. Additionally, you will be able to access historical data to be able to compare metrics from the current sales season to a previous one of your choosing. Amplifies Customer Satisfaction By giving your customers access to the best features and technology, you will ensure that they have a good experience with your company. This will increase positive sentiments about your company, which will become apparent in the customer feedback you receive, both personally and online. Customers appreciate services that help them get what they want with the least possible effort. Therefore, partnering with a 3PL logistics service provider that will ensure each product is packaged and delivered in the best and most seamless way will only increase your chances of receiving repeat purchases from existing customers and first-time purchases from new ones. 15 Best Third-Party Logistics Companies in India and the World in 2023 A list of the top 15 3PL logistics services providers in 2023 along with their features & offerings are mentioned below: WareIQFedExMahindra LogisticsShipmonkDHLKD LogisticsRakutenDCLAccess WarehousingRed Stag FulfillmentShipBobStockareaOmni LogisticsWhiteboxBlue Dart WareIQ Source WareIQ is an eCommerce fulfillment company that was established in Bangalore, Karnataka in 2019. The company provides a vast amount of logistics and fulfillment services, such as storage facilities, inventory management, product preparation, customizable packaging, shipping, last-mile delivery and much more. It has a custom WMS that can automate various warehouse tasks and can integrate with multiple eCommerce marketplaces like Amazon, Flipkart, and more, website builders like Shopify, WooCommerce and more, and shipping companies for eCommerce like FedEx, BlueDart and more. The company also has a partnership with more than 12 of the largest shipping carriers in the industry and has smart courier allocation that assigns the swiftest and most wallet-friendly option for every package. Some features of WareIQ that make it one of the best 3PL logistics companies in 2023 are listed below: It has an India-wide network of fulfillment centers and dark stores that aid with efficient inventory storage and ultra-fast delivery, in addition to smart inventory placement that assigns the best facility for each SKU.It provides ultra-fast delivery through a partnership with the largest shipping companies in the nation and always assigns the quickest and cheapest option.It helps with returns management and offers an RTO Shield to offset the negative symptoms of returns, in addition to taking care of the entire reverse logistics procedure.It takes care of last-mile delivery by ensuring that once orders are transported to the same city as the customer, an on-ground delivery executive picks it up and delivers it to the customers doorstep.It offers customization options for product packaging where every aspect can be tailored according to your liking. FedEx Source FedEx is one of the most recognisable names in the logistics industry. The company was founded in 1971 in Little Rock, Arkansas, USA. To fulfill orders, the business collaborates with online stores that receive a lot of traffic. Although FedEx has a vast transportation network, it also has alliances with several other companies to provide a seamless fulfillment experience. Integrations with online marketplaces like Etsy and Walmart as well as online selling platforms like Shopify, are available through the FedEx API. Some features of FedEx that make it one of the best 3PL logistics companies in 2023 are listed below: It provides a smooth experience by allowing collaboration with external business tools, such as Xero and QuickBooks.It has a specialised eCommerce platform that enables businesses to remotely manage their inventory and orders.It provides unmatched customer service where every query is taken care of instantly.It has an online commerce platform that enables users to follow their orders and receive thorough business reports.It provides crucial 3PL services such as order fulfillment, packaging, warehousing and reverse logistics. Mahindra Logistics Source To expand Mahindra's emphasis on distribution services for customers and stakeholders, the company established a critical 3PL logistics service provider known as Mahindra Logistics, currently headquartered in Mumbai. The company offers its services in a wide range of industries and provides supply chain and transportation facilities. Distribution facilities, notably in rural and far-flung areas, and technology-driven logistics solutions are among its primary services. This distribution and fulfillment company is well-established throughout India, particularly in tier-2 and tier-3 cities and towns. Some features of Mahindra Logistics that make it one of the best 3PL logistics companies in 2023 are listed below: It accepts most significant payment processing options.It claims the biggest warehouse facility in all of India at one of its storage locations.It prioritises sustainability and has begun utilising electric trucks for last-mile delivery.It facilitates upwards of 400 distinct clients that sell a wide range of products.It is a part of a well-known multi-industry organisation. Shipmonk Source Shipmonk is a 3PL logistics service provider that is based in Fort Lauderdale, Florida, USA and was founded in 2014. The company is known for providing customised order fulfillment services. It also closely collaborates with small and midsize businesses, assisting them in easily growing and scaling their operations. Shipmonk facilitates quicker shipping by operating numerous warehouses throughout the US. Additionally, over 75 online marketplaces and stores have integrated Shipmonk. Some features of Shipmonk that make it one of the best 3PL logistics companies in 2023 are listed below: It does not impose any setup or inventory receiving costs.It provides industry-leading security to safeguard user information and privacy.It offers customised packaging services to eCommerce sellers for brand development and better client experiences.It provides a straightforward dashboard with actionable insights so users can access precise order information from their specific accounts.It provides crucial facilities like packaging, warehousing, freight administration and returns management. DHL Source DHL, whose full form stands for Dalsey, Hillblom and Lynn, is a well-known global logistics provider that was founded in 1969 in San Fransisco, California, USA, although its current headquarters are based in Bonn, Germany. The company, a subsidiary of Deutsche Post, boasts a foothold in upwards of 35 nations around the world and offers a wide range of services. DHL provides services to eCommerce enterprises and is integrated with the most well-known online selling and reselling platforms. Some features of DHL that make it one of the best 3PL logistics companies in 2023 are listed below: It also provides tailored logistics services based on the requirements of eCommerce businesses.It supplies value-added services such as product packing, assembly and direct delivery.It has a user-friendly online portal with a multi-user interface for managing orders and inventory.It provides provisions for late cut-offs and quick delivery choices.It provides complete eCommerce logistics solutions, including order fulfillment, shipping and warehousing. KD Logistics Source KD Logistics was set up in 2005 and is currently headquartered in Mumbai, Maharashtra. They prioritize client satisfaction in addition to providing third-party logistics services. The quality of every service is of extreme importance to the company. Every endeavour is seen as a chance and a launchpad for achieving new goals. Due to these tenets, KD Logistics has amassed a following of devoted customers across India. They aim to enable their clients to become leaders in their respective fields and are dedicated to giving them the most value for their money by offering top-notch service. Some features of KD Logistics that make it one of the best 3PL logistics companies in 2023 are listed below: It offers most eCommerce fulfillment services, such as a warehousing network, distribution facilities and more.It services many high-end clients, such as Kohler and P&G, just to name a few.It gives its customers access to a unified WMS and OMS system.It has a vast fleet of various types of delivery vehicles, segmented into different categories according to the nature of its operations.It currently has a distribution network of more than 15,000 pin codes in India. Rakuten Source 3PL firm Rakuten was established in 2001 and currently has its head offices in Tokyo, Japan. The Rakuten Group is among the biggest eCommerce businesses with headquarters in Japan. Operating 13 fulfilment centres across the United States, the company serves practically all zip codes there and is rapidly expanding into other markets as well. Rakuten typically works with clients that have a minimum order threshold of at least 250 orders a month and is the perfect solution for eCommerce firms with large order quantities. Rakuten provides integrations for several online selling channels and storefronts, such as Amazon, Shopify, eBay and others. Some features of Rakuten that make it one of the best 3PL logistics companies in 2023 are listed below: It offers specialised services such as kitting and subscription boxes.It has a nationwide 2-day delivery service in the US.It provides cloud-based order management monitoring software.It enables users to monitor orders through the 3PL company's shipping partners, which include UPS, FedEx and DHL, among others.It provides services such as warehousing, pickup facilities, packaging, delivery and reverse logistics. DCL Source DCL is a 3PL logistics service provider that was established in California in 1982 and is currently headquartered in the San Francisco Bay Area. The company provides pre-fabricated solutions to eCommerce enterprises and its clients include numerous significant Silicon Valley-based organisations. DCL has a number of warehouses spread out over the United States and also provides global logistical activities. To offer quicker and more effective logistics services, DCL has worked with significant shipping companies, including FedEx and UPS. Some features of DCL that make it one of the best 3PL logistics companies in 2023 are listed below: It provides same-day delivery services to a few specific locations.It offers clients tailored logistical solutions and an account manager to help with relationship management.It provides warehouse and inventory management technology to assist eCommerce enterprises with strategically distributing merchandise around the world.It provides real-time business data and analytics to better understand the nuances of your company’s activities.It provides a variety of conventional third-party services, such as order fulfilment, pick-up and shipping. Access Warehousing Source As one of India's top non-asset-based supply chain management organisations, Access Warehousing create and implement market-leading solutions in both freight management and contract logistics. The company was founded in 2013 in Bangalore, Karnataka. The company’s 200-plus member team work in several geographic aggregates in order to provide organisational excellence and workable solutions to the most difficult supply chain problems. With an enhanced focus on broad business sectors and the specific demands of the retail, automotive, oil, healthcare, technology and aerospace sectors, this organisation utilises its renowned experience in the industry to provide best-in-class services over an integrated worldwide network. Some features of Access Warehousing that make it one of the best 3PL logistics companies in 2023 are listed below: It provides many conventional services, such as storage, delivery options and more.It consists of multiple tools for warehouse management, including pallet racking, vertical forklifts and more.It can ship orders through various mediums, such as air, land, rail and sea.It provides guaranteed same-day and next-day delivery services.It offers personalised warehousing solutions. Red Stag Fulfillment Source Red Stag Fulfillment is a 3PL logistics service provider that was established in 2013 and has its main office in Knoxville, Tennessee, USA. The company centres its focus on the fulfillment of bulky items and goods that need to be assembled before shipping. With two warehouse locations in the central region, Red Stag Fulfillment provides various services throughout the entirety of North America. eCommerce storefronts and selling channels, such as Shopify, Amazon, Woocommerce and more, can all be linked with the company’s WMS. Some features of Red Stag Fulfillment that make it one of the best 3PL logistics companies in 2023 are listed below: It offers an order delivery guarantee which gives it customers increased confidence.It offers eCommerce enterprises efficient packaging solutions along with design and development services.It provides a platform for managing inventory and warehouses using cloud-based technology.It additionally provides eCommerce businesses with specialised services, including refurbishment, restocking and repacking.It offers remarkable same-day delivery times, with order cutting taking place as late as 5 PM. ShipBob Source Operating since 2014, after being founded in Chicago, Illinois, ShipBob is a top supplier of eCommerce fulfillment services. The business has operations in more than 220 nations and has a distribution network spanning Europe and North America. The platform makes use of exclusive technology created within the company to offer eCommerce firms simple, effective and time-saving fulfillment solutions. Online storefronts like WooCommerce and Shopify as well as marketplaces like Amazon and eBay, can be integrated with ShipBob’s platform. Some features of ShipBob that make it one of the best 3PL logistics companies in 2023 are listed below: It provides comprehensive reports so that its clients can get a better understanding of their own business’s performance.It enables eCommerce businesses to distribute their goods around several sites.It offers recommendations by forecasting the ideal place for product turnaround using an in-built algorithm.It gives users access to a user-friendly application for managing orders and inventory.It offers 2-day express shipping for orders in a few specific regions.It provides most fulfillment services, such as product storage, packaging and delivery. Stockarea Source Stockarea is a 3PL logistics service provider that was founded in 2019 and is currently based in Chennai, Tamil Nadu. Distributors and manufacturers all over India may create, configure, use, and duplicate inventory bases thanks to Stockarea. Using Stockarea's custom cloud-enabled solution, businesses can set up their remote Inventory base in any warehouse in their network. Sellers can also benefit from all-inclusive 3PL services that cover shipping, warehousing, fulfillment and clearing customs. To ensure that their client's goals are achieved through the distant base, Stockarea assigns a specialised contract manager to every contract. Some features of Stockarea that make it one of the best 3PL logistics companies in 2023 are listed below: It provides multiple configurations for various solutions, such as warehousing, transportation, logistics and more.It provides returns management and complete implementation of the reverse logistics procedure.It offers dedicated customs clearance facilities for international orders.It supplies value-added features, such as cross-docking and pallet-based inventory management.It offers freight-forwarding services through various air carriers. Omni Logistics Source An international 3PL logistics service provider, Omni Logistics, was founded in 2000 and is currently headquartered in Dallas, Texas, USA. It operates in most regions in North and Central America, Asia and Europe. The 3PL business provides clients from all around the world with ground, sea and air services. It also provides various other eCommerce fulfillment services, such as order fulfillment, warehousing and more. Some features of Omni Logistics that make it one of the best 3PL logistics companies in 2023 are listed below: It provides D2C and border-convergent eCommerce facilities.It provides time-sensitive freight on a global scale.It provides bespoke shipping label printing facilities.It provides value-added services such as repacking, kitting, white-glove services, small courier services and customised deliveries.It enables eCommerce companies to use the warehousing, shipping, shipment forwarding and distribution services provided by the company. Whitebox Source Whitebox is a full-service 3PL logistics service provider that was founded in 2013 and is currently headquartered in Baltimore, Maryland, USA. The company deals with small to medium-sized brands that have growing order volumes. This supplier can ship goods anywhere in the world and offers quick delivery options within the US. Whitebox offers integrations with popular marketplaces like Walmart and Target as well as online storefronts like Shopify. Some features of ShipBob that make it one of the best 3PL logistics companies in 2023 are listed below: It has sophisticated eCommerce fulfillment software with integrated tracking, forecasting, bulk ordering, inventory management, and reporting features.It offers dropshipping facilities and D2C and B2B solutions for eCommerce enterprises.It provides first-rate returns handling service that takes care of reverse logistics.It provides value-enhancing services, such as lot tracking, kitting, and more.It provides order fulfillment, warehousing, quality assurance, packaging, labelling and shipping services. Blue Dart Source Blue Dart is an Indian 3PL company founded in 1983. It provides delivery services for both domestic and international destinations, serving over 220 countries worldwide. The company has a large network of service locations and provides a range of delivery options including express, deferred, and same-day delivery services. With its strong emphasis on technology and reliability, Blue Dart has established itself as a trusted brand for businesses and individuals in India. Some features of Blue Dart that make it one of the best 3PL logistics companies of India in 2023 are listed below: Wide coverage: Blue Dart has a vast network of service locations, providing delivery services to over 220 countries worldwide.Reliability: With a strong emphasis on technology, the company ensures that shipments are tracked and delivered on time.Flexible delivery options: Blue Dart offers express, deferred, and same-day delivery services to cater to customer needs.E-commerce integration: The company provides seamless integration with e-commerce platforms, making it easy for online businesses to manage their deliveries.Customer support: Blue Dart has a dedicated customer support team that assists with shipping, tracking, and delivery issues.Package handling: The company has stringent package handling procedures to ensure that shipments are handled with care and arrive at their destinations in good condition. Conclusion: Why WareIQ Should be Your First Choice for a 3PL Logistics Service Provider Choosing a 3PL logistics service provider can have a significant impact on the future growth and outcome of your business. It would be prudent to identify your own current and future requirements and conduct some research about which companies fit that bill the best. There are also plenty of options in the market, so you can get one for a competitive price while also sacrificing the least amount of features. If you are just starting your eCommerce journey or are looking to expand your reach and ability to fulfill orders across the country, partnering with a good logistics partner would be extremely beneficial. While there are many good options to choose from, WareIQ sets itself apart by offering a diverse range of features, advanced technology, flexibility and transparent pricing. WareIQ is one of India’s leading 3PL fulfillment and logistics providers that consists of many different types of eCommerce services. Some of our flagship services are listed below: Inventory Control: We have a customised WMS that provides real-time updates and the ability to automate a number of tasksUltra-Fast Fulfillment: We offer solid same-day and next-day delivery options that are quickSKU Storage: we can hold your inventory wherever you need it with our India-wide selection of dark stores and fulfillment centersShipping Badges: We enable you to include shipping badges on your online product listings that offer delivery estimates, similar to PrimeApp Store: We offer a comprehensive, neatly-designed app store with a wide selection of appsBranded Tracking: We provide branded order monitoring so that you can add any information to your parcel tracking pages that you want to draw attention toPartnerships with Shipping Carriers: We work with over 12 different courier services and we automatically choose the best option for each orderOnline Integrations: We are able to link to more than 20 web development and online retailing platforms, including Amazon, WooCommerce, Flipkart and othersBranded Packaging: We offer specialised packaging solutions that can be tailored to your requirementsReturns Management: We take care of returns and protect you from any consequences that may result from them Related Search in India: Top 10 Logistics Companies in Mumbai & Logistics Companies in Delhi 3PL Logistics Companies: FAQs What services do 3PL logistics companies provide?3PL logistics companies provide a wide range of services. Some of them are listed below:- Order fulfillment- Picking and packing- Shipping- Last-mile delivery- Inventory management What are the factors you should consider when partnering with a 3PL logistics service provider?Some of the factors that you should consider while partnering with a 3PL logistics company include:- Pricing plans- Range of services- Network coverage- Customizability- Past performance What are some drawbacks of partnering with a 3PL logistics company?Parenting with a 3PL logistics company can be highly beneficial to your business but there are some drawbacks. Some of them are listed below:- Increase in scale- Increase in complexity- Reduced influence How can 3PL logistics companies improve customer satisfaction?Most 3PL logistics companies have access to advanced technology and services that they utilise to give your customers an enhanced fulfillment experience. Is WareIQ a 3PL logistics company?Yes. WareIQ primarily describes itself as an eCommerce fulfillment company but it also provides even better logistics services that are expected from a 3PL logistics service provider. WareIQ provides end to fulfillment services starting from warehousing to WMS and OMS platforms to shipping and courier services. Which Are The Most Popular 3PL Logistics Companies For Ecommerce?These are some of the most popular 3PL companies for e-commerce. The best option will depend on the specific needs and requirements of the business.i) Amazon Logistics: Amazon's in-house logistics company provides delivery services for its own e-commerce platform and also offers its services to other businesses.ii) FedEx Supply Chain: FedEx's 3PL arm provides a wide range of logistics solutions for e-commerce businesses, including order fulfillment, transportation management, and reverse logistics.iii) WareIQ: WareIQ is the trusted 3PL fulfillment partner for 500+ brands in India providing pan India network of fulfillment centers, unified WMS+OMS platforms and fastest shipping services to omnichannel brands in India.iv) UPS Supply Chain Solutions: UPS offers a variety of logistics services for e-commerce businesses, including order management, transportation management, and warehousing solutions.v) DHL Supply Chain: DHL provides end-to-end logistics solutions for e-commerce businesses, including order fulfillment, transportation management, and reverse logistics.
November 25, 2022
What is a Distribution Partner? A Detailed Guide Including Definition, Types of Services, Challenges Faced, and How a Distribution Company Can Help in 2023
Developing a product, researching the appropriate audience to target, and listing it on your website and other eCommerce marketplaces is only one side of the story that goes towards ensuring that you have a successful online business. Making sure there is enough stock of high-demand products on various selling channels, limiting the number of units of slow-moving products, and ensuring that orders are distributed successfully and securely is the other side. In an effort to generate buzz around a newly launched commodity or create hype for an upcoming one, retailers often neglect the value and reduced effort that an enhanced distribution process can bring. However, this approach could have many negative implications in terms of the relationship and perception customers have of your brand, and if they don’t have a seamless delivery and post-purchase experience, it could severely hamper your chances of getting a repeat purchase from them. One way to avoid this and make sure that all your eCommerce logistics and eCommerce fulfillment services are being carried out properly is to opt for a distribution partner. In this blog, we will help you understand what a distribution partner is when to look for one, what services you should expect from them, and the challenges faced in the distribution industry. What is a Distribution Partner? A distribution partner is a type of company that assists eCommerce sellers with distributing their products, not only to the end customer but also from the factory back to their storage facilities to various physical retail stores and the warehouses of the online selling platforms that they sell on. Additionally, they may also provide additional capabilities, such as marketing and the ability to resell products. You can learn more about the retail distribution process here. The sole purpose of a distribution company is to help retailers get their products to where they need to be according to the situation. In the B2B sector, this would mainly entail transferring products between different warehouses, distribution centers, and physical marketplaces. Conversely, in the B2C sector, this would dictate goods being delivered to their respective customers in a fast and efficient manner. Other services that a distribution company performs include order processing, shipping, and transitory preparation. Distribution partners are aware that most eCommerce sellers don’t relegate themselves to a single platform, so they can often integrate seamlessly with multiple online selling channels and shipping carriers. [contactus_lilgoodness] Under What Circumstances Should You Opt for a Distribution Partner? Need for Cheaper Pricing Plans Not all distribution partners will have the same impact on your wallet. Some companies provide more value-added services to command more of a premium. Similarly, companies that just focus on the basics of getting products from point A to B are often on the cheaper end of the spectrum. However, with the booming growth of eCommerce in the past decade, many distribution companies have, by sheer necessity due to stiff competition, needed to lower their prices, regardless of the services they offer, in order to successfully attract customers and compete in a highly challenging industry. So if you need a way to reduce the current strain on your wallet, partnering with a distribution partner can be the way to go. Demand for More Comprehensive Coverage Virtually all distribution partners offer their services throughout the country. However, it is the density of pin code coverage that often varies between companies. Distribution firms may offer more inclusive coverage in different sections of the country compared to their rivals. Some may service 95% of pin codes in the South but only 20% of pin codes in the North. As a seller, the onus is on you to figure out the hot spots of where your demand is primarily coming from and select a company that offers significant coverage in those areas. Requirement to Ship Products Internationally International shipping can be a complicated affair but with the right distribution company handling it for you, it doesn’t have to feel like it. If you are looking to expand your business and sell your products abroad, you will need a distribution partner that has the ability and experience to get the necessary permissions, get your documents in order and obtain discounted import duties to help increase your profit margins. Selling in foreign markets can cause severe delays and issues, so it is important to have a dedicated distribution partner that can handle any unforeseen challenges that may arise. Access to Faster Delivery These days, due to the pervasive trend of ultra-fast delivery, most customers expect their orders to be delivered within a couple of days. Many customers are also willing to pay more for the benefit of having their orders delivered instantaneously. Thus, for sellers that don’t want to fall behind the times, it is highly recommended to provide the option of ultra-fast deliveries to their customers. Most distribution companies have partnerships with multiple shipping carriers and the necessary technology to automate important processes. This ensures that there are no bottlenecks at any step of the supply chain and that orders can reach their destination on time and intact. Need for Additional Services As stated above, the list of services provided by each distribution partner differs from the next. If you are someone that genuinely needs access to features, such as customizable packaging, customs clearance, ultra-fast shipping, choice of shipping company, eCommerce order tracking, and more, there are many options available. However, it would be noteworthy to understand that many of these features do come at an additional premium, so even if you partner with a company that provides all of them, you may only be able to access them at an extra cost. Suggested Read: Distribution Metrics and KPIs for Online Businesses to Enhance Operational Efficiency How to Choose a Distribution Partner in 2023? 5 Factors to Consider While Finding a Distribution Company Large Distribution Network Having a comprehensive network of fulfillment centers, hyperlocal units and distribution facilities will help you in storing and dispersing your products wherever you need them. Some distribution partners provide nationwide storage facilities both in India and abroad, which will enable you to store your commodities in close proximity to areas showcasing the highest demand. Similarly, you can choose to prioritize which products to stock and in what volumes in specific fulfillment centers, dictated by factors, such as demand, price, size, value, and more, which help keep your inventory more organised and dispatch-ready whenever an order is confirmed. Source High-Grade Infrastructure Distribution partners need to have access to high-end logistics and fulfillment infrastructure in order to successfully coordinate all the activities that are involved in successfully delivering an item to its relevant customer. Technology, such as WMS software that can integrate with and consolidate your order and inventory data across fulfillment centers and eCommerce marketplaces, a country-wide network of fulfillment centers, access to multiple shipping partners and more, will enable your supply chain to run smoothly and efficiently while also sheltering you from needing to deal with delays and other unexpected events. Source Dependable Services Having all the services in the eCommerce world is of no use if they aren’t solidly dependable. While searching for a distribution partner, conduct some research to find out important information like their order accuracy rate, frequency of RTOs, and shipping/delivery speeds. Additionally, browse through some of their reviews online to get a sense of the experience other customers have had with the company. Complaints and negative reviews are inevitable, especially in eCommerce but look specifically for the way that they handle bad customer feedback and if customers got a fair and swift resolution to their problems. Source Ability to Adapt to Growing Volumes One of the main goals of starting an eCommerce company is to generate as many orders as possible through the use of various promotional tactics. Once demand generates an increase in your order volumes, you will have to look for a distribution company that can not only take on your company’s current sales velocity but will also have the capacity to handle more significant surges in the future. In order to determine if a distribution partner is equipped for the future, check their current order volume and the existing number of sellers that have partnered with them. Also, check if they have any expansions planned to their infrastructure and service lineup in the future. Source Size is Proportional to Your Company When looking for a distribution partner, it may be easy to assume that the biggest is always the best. While that may sometimes be the case, it isn’t always the best option, especially if you are just looking to get the ball rolling for your own company. Even if you have the funds, we recommend shortlisting options that may be of comparable size or even slightly larger than your business. For instance, if you want to fulfill orders in the hyperlocal setting, it would be better to partner with a local distributor that is based in the area. Similarly, if you require product distribution in various countries around the world, you would be best suited to find a multinational company that has international storage facilities and transport infrastructure. Source 5 Distribution-Related Challenges Faced by eCommerce Sellers and How a Distribution Partner can Help in 2023 Facing Soaring Demand On one hand, everything that eCommerce sellers do is so that more people will purchase their products. On the other, increasing order numbers can spell trouble for companies that aren’t prepared or do not have the financial capabilities to adapt. Not being able to fulfill orders can have a negative impact on the perception customers have of your business, the willingness prospective customers will have to order from you, and create overstocking and understocking situations for various products. Solution: This is where a competent distribution partner can help alleviate some of the burdens. By completely handling your distribution process, including order processing, packaging, dispatching, shipping, and delivery, your distribution company can help free up time for you to work on other core aspects of your business. Dealing With Unanticipated Disruptions No eCommerce company, no matter how large, is exempt from the uncertainty caused to natural disasters, road work or political rallies. Events like these can hinder your ability to get customers their orders on time, which will lead to dissatisfaction and negative feedback online. Solution: While a distribution partner cannot control external forces, they can help equip your supply chain with all the fail-safes and technology that are needed to predict and curtail their adverse effects of them. Ensuring Customers are Satisfied These days, it takes a lot to acquire positive feedback and opinions from eCommerce customers. Having been pampered with the latest technology and features for the past decade, they have grown accustomed to instant gratification and if even a slight delay or hindrance occurs in the purchase or delivery experience, they are bound to let you and every other potential customer know. Solution: Distribution partners are responsible for a giant aspect of a customer’s overall experience with your company. By providing short delivery times and ensuring that customers are kept up to date about every detail related to their order, you will enhance their satisfaction. Surging Transportation Costs Every person and industry has been affected by the steadily rising fuel and transportation costs. If you are an eCommerce seller, it can seriously impact the profit margins you receive for each order. However, transferring the burden of paying for the increased shipping costs is also not an option. Therefore, changes need to be made elsewhere to your supply chain to curtail the diminishing returns you get from each sale. Solution: Distribution companies have set prices for all their services and ensure that their clients do not bare the brunt of price increases for recurring expenses like transport. Needing to Utilize Updated Technology Due to the nature of eCommerce, companies are often expected to make use of emerging technologies and services. For instance, since customers are used to ultra-fast delivery, they will think poorly of a retailer that doesn’t offer it as an option. For companies with limited finances and access to research and development, implementing these new technologies can be a curveball. Solution: Most distribution partners already have the latest features and technology baked in and have the necessary infrastructure in place to implement new services as they get introduced. Conclusion: Why You Should Consider WareIQ to be Your Distribution Partner Distribution partners can be a key element in the success or failure of a company. If your business is at the onset of rapid expansion, either domestically or abroad, it would be highly beneficial to partner with a distribution company. Their entire goal is to completely manage your end-to-end distribution requirements whether it is to customers, storage facilities or other businesses. This can remove a huge burden from your shoulders and leave you with the time and resources to focus on researching and developing new products, and refining and marketing existing ones. While the services and pricing of each distribution partner can vary, you need to determine which one aligns the closest with your objectives and financial capabilities. If you do need a distribution partner that offers highly flexible and transparent pricing, and a variety of additional eCommerce solutions, look no further than WareIQ. WareIQ is an eCommerce fulfillment company that was started in 2019 and is currently based in Bangalore. Having emerged as one of the fastest-growing options in India, the company offers a variety of 3PL distribution services and fulfillment facilities. Some of the key ones are listed below: India-Wide Network of Dark Stores and Fulfillment Centers All of our fulfillment centers, which are spread out across the nation, are equipped with specialised SKU-specific amenities, such as cold storages, temperature-controlled warehouses, specialised storage materials for fragile goods and more. Additionally, we provide dark stores, which let us store and distribute products to nearby locations that need to be fulfilled in a hyper-local setting. Customizable Branded Packaging Depending on the requirements of your business, we provide specialised packaging services. With your logo and the colours of your choice, you can draw positive attention to your brand. Additionally, you can pick materials that will safeguard your goods, especially if they are fragile, like jewellery or technological devices. Same-Day and Next-Day Delivery We have collaborated with more than 20 of the top eCommerce shipping aggregators in the country to guarantee that your products are always delivered on time. Additionally, for each order, we automatically choose the fastest and most affordable alternative. In-house WMS with Multiple Integrations Our custom-built WMS can communicate with a range of eCommerce selling platforms, such as Amazon, Flipkart, eBay, and more, in order to track, store and update your inventory in real-time. All of your important data is accessible from a single dashboard. No Minimum Order Restrictions Our services are offered without any minimum order requirements. Because you only pay for the facilities and services that you use, you can only choose what you require. Distribution Partner: FAQs What is the difference between a distribution partner and a channel partner?The primary distinction between the two is that distribution partners do not integrate their marketing strategy with your company, whereas channel partners do. Channel partners also use co-branding and joint marketing. They merely promote your goods. What are some Distribution companies available in India?There are many distribution partners available in India. We have mentioned the 5 best options below:- WareIQ- Delhivery- BlueDart- DTDC- Shadowfax What are some of the services that distribution partners offer?Distribution partners provide many services. Some of them are listed below:- Order processing- Packaging- Transportation- Customs clearance- Inventory management What is a distribution partnership?A distribution partnership is an official agreement made between a distribution partner and an eCommerce seller. The agreement can vary depending on the nature and extent of tasks that the distribution partner is expected to take on. Does WareIQ offer other eCommerce services?Yes, WareIQ offers a wide range of eCommerce services in addition to distribution services. Some of them are listed below:- App store- Last-mile delivery- Product storage- Online integrations- Branded order tracking
November 23, 2022