Product Updates

New Feature Launch: End-to-End Returns & Exchanges Management
Are you struggling to manage returns & exchanges for your D2C eCommerce business?WareIQ smart fulfillment platform now offers a 360-degree returns management feature that can help you:Enable customers to raise returns and exchanges on your websiteProcess returns in an automated fashionReduce returns by screening out high-risk ordersCore Capabilities: Helps D2C Brands Provide a Seamless Returns and Exchanges Experience to their CustomersEnable Customers to Place Return & Exchange RequestsUse a branded return portal on the websiteMobile website version supported to make returns through mobile screen simplerSet returns processing window within which customers can raise return requestsReverse Pick-up Automation for Hassle-free Returns OperationsPartial return management to choose return eligible SKUs & process returns at the quantity levelSet return reasons to enable couriers to QC products during pick-upAutomatic rule-based courier allocation for reverse pick upAutomatically route returns to the right warehouse for split ordersUse a Central Returns Panel to Easily Manage All ReturnsTrack and review all customer return requestsGet to accept or reject return requestsView return reasons, return product images, and bank details shared by customers to initiate refundsIntegrated with Top D2C Platforms & Courier PartnersAdditional Capabilities to Enhance Returns ManagementGet Reverse Pickup ReportsKnow the reason for the return pick-up failuresAnalyze courier partners' performance across multiple parametersTrack returns percentage trendCustomer Notification at Every StageNotify customers about the return order status - approved or rejectedSend SMS & WhatsApp alerts to improve return pickup success rateIntelligently Reduce Reverse Logistics CostsUse RTO Shield App to intelligently identify orders with high-return riskDisable COD option for the high-risk order and save on losses due to RTOWatch this Short Walkthrough to Know How to Get Startedhttps://youtu.be/Gdqxl1Vb37E
March 07, 2023




