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Pickrr vs Shiprocket vs WareIQ: Detailed Comparison to Help You Choose the Right 3PL Fulfillment Company in 2025

Pickrr vs Shiprocket vs WareIQ: Detailed Comparison to Help You Choose the Right 3PL Fulfillment Company in 2025

The eCommerce industry has taken the world by storm and this trend has been amplified in India’s already fast-growing economy. eCommerce retailers need to constantly find ways to improve their services, adapt to the latest trends and adopt advanced technological solutions to provide the best possible experience to their customers and differentiate themselves from their competitors.This is where 3PL fulfillment companies can tremendously help online sellers step up their game and provides access to resources and technology that they made not have had before. Of course, quality facilities come at a cost and retailers need to find a balance between obtaining help to the facilities they require and finding a cost-effective solution that won't break the bank. Let's compare 3 of the leading 3PL fulfillment companies in the business, Pickrr vs Shiprocket vs WareIQ, and find out which one strikes the best balance between provision of the best facilities and technology and competitive pricing.What are the Main Challenges Faced by eCommerce Retailers in 2025?COD As Preferred Payment OptionThis is a problem specifically faced by Indian eCommerce retailers as there are large swathes of the country, especially in remote rural areas, that don’t have access to credit cards and online payments such as UPIs. Their preferred method of payment is cash, which can be a hassle for eCommerce retailers to collect as the payments become susceptible to theft, and perishability and requires the delivery partner to collect them.Low Internet PenetrationDue to a large number of people living in rural areas, it becomes quite difficult for eCommerce firms and their 3PL fulfillment partners to implement cutting-edge technologically advanced facilities due to a lack of mobile and internet infrastructure. Many regions also suffer from poor connectivity. This is improving at a rapid pace but should be taken into consideration as it still impacts retailers in the current day and age.High Product Returns RateSince India is a rapidly growing economy, there is a significant portion of the population that are still getting accustomed to eCommerce retail and online shopping. This means that they don’t know what to expect when they order products and when it finally arrives at their doorstep, it may not meet their expectations. Thus, due to the relatively relaxed return policies of many eCommerce retailers, they are able to return the product, either for an exchange or to get their money back because they suffer from buyer remorse. These returns increase logistical costs for eCommerce girls and have a massively negative impact on their profit margins.Incorrect Delivery AddressesThis is a very big challenge for eCommerce companies as a large portion of delays and unfulfilled orders come from delivery addresses not being provided correctly. Since India is a large and geographically diverse country with challenging infrastructure, wrongly entered delivery addresses can add a significant amount of time and money to each order that is affected by this.Lack of Proper InfrastructureIndia is improving every day in this regard but still has a large amount of unpaved and pothole-ridden roads, inadequate signage and heavy traffic, consisting of large trucks, bullercarts and everything in between. This can cause delays and result in time and money being lost, in addition to customers being dissatisfied because their orders didn’t get delivered on time. Even in urban areas, the infrastructure is not much better and this can have a significant impact on the efficiency of your fulfillment services.Lack of SecurityThis is one of the most important challenges to tackle for eCommerce businesses and their fulfillment partners as they seek to deliver goods to customers in the best possible condition to avoid negative feedback and dissatisfaction. Security risks include pillaging of goods in transit, accidents due to poor infrastructure, theft and a lot more. Fulfillment companies need to invest significant resources to mitigate such risks as they can have dire consequences for the business.Complex Logistics and Supply Chain ProcessesIn order for eCommerce retailers to compete with their rivals, they must seek to sell their products on as many channels and platforms as possible. Managing one channel is hard but managing multiple channels can be an unforgiving task even for experienced retailers. Partnering with 3PL fulfillment companies can mitigate these complex processes by providing access to advanced technology and software solutions that are able to chalk out the simplest and most cost-effective method that processes can be done.[contactus_lilgoodness]6 Ways eCommerce Fulfillment Companies Can Provide Solutions to These ProblemsIncreasing Order Fulfillment SpeedsWith the advent of same-day, next-day and even 10-minute delivery services, customers are spoiled for choice and anything less could cause major dissatisfaction. 3PL fulfillment companies such as WareIQ provide all of these services, in the most efficient and cost-effective way, devoid of any hassle to eCommerce businesses who partner with them. This allows retailers to stay competitive and ensure that their customers are receiving industry-leading standards when it comes to the speed at which they receive their orders.Providing Warehousing Facilities and Fulfillment CentersWarehousing facilities are of the utmost importance for small to mid-sized businesses that do not have access to storage facilities and who also have limited budgets.3PL fulfillment companies provide a solution by providing a nationwide network of warehouses and fulfillment centers, that are equipped with all the latest technology and an abundance of storage space to ensure that your products are stored in the most secure and efficient way possible. They also rely on technology to manage inventory and provide suggestions for product storage to minimize any errors and delays.Providing Access to Advanced Software Solutions and Integrations3PL fulfillment companies rely heavily on state-of-the-art software solutions. Companies like WareIQ offer in-house software to manage your inventory, track your orders, forecast future demand and supply of products, analyse which products are selling the most and least so that they can be placed accordingly and much more.It would be very difficult for eCommerce retailers to gain access to these software solutions on their own, so partnering with fulfillment companies helps them to stay on top of the technological heap and master their eCommerce business models. These companies also enable integrations with multiple fulfillment platforms such as Amazon and Shopify so that you can keep a track of all your orders and customers, in one place.Providing Reverse Logistics Management FacilitiesProduct returns are an undeniable reality in eCommerce retails so sellers should arm themselves with all the facilities that enable them to be dealt with in the most efficient and cost-effective way possible. Reverse logistics is like a supply chain, but in reverse, where returned products have to be picked up from the customer, assessed for any damage and transported back to the warehouses or fulfillment center, in the shortest time possible.Fulfillment companies take care of the entire process and ensure that any wastages or delays are limited and sellers can get back returned goods in the best possible condition, so that they can be resold to another customer, either as a new or refurbished product.Reducing Logistical and Operational CostsThe primary goal of every business transaction, whether online or offline, is to maximise profit and cut down on losses. This is easier said than done for small to mid-sized businesses that cannot benefit from economies of scale and have to manage the entire fulfillment process on their own.This is where dedicated fulfillment companies can significantly help to reduce the logistical and operational costs of a business by streamlining multiple resources to get the most efficient results and save the most money on each. All these savings add up and are a huge boon to any eCommerce retailer.Providing transparency to clients and their customersTracking facilities are extremely important for any eCommerce company, especially ones that deal with multiple orders being shipped to different corners of the country and even more so, for their customers to keep track of every stage of the order process so that they will have a favourable view of the delivery experience.This results in more efficient monitoring of the status of every order and more satisfied customers, who will spread the word of the positive engagement with your business, either through word of mouth, reviews or social media.About WareIQWareIQ is a category-defining, best-in-class full-stack eCommerce fulfillment tech platform (with inbuilt inventory planning, order management & shipping system) for modern brands to accelerate online sales, expedite revenue growth and profits with same-day and next-day delivery. WareIQ does not only help you reduce your logistic costs but also reduce your delivery timelines – this could be the game-changer your business needs!A few of the outstanding features of WareIQ are as follows:Fulfillment InfrastructureFCs present across tier-1, 2 & 3 citiesRapid ramping up of FCs as required (21 days to go live)Warehouse of various sizes/capacities availableTemperature controlled fulfillment centersDark stores for inventory placement near demand centersInventory Management & Network DesignRecommendations to decrease inventorySegment & clean product portfolio to concentrate on products which create most profit & increase sell-throughAutomating replenishment of stockInventory transfer requests from one warehouse to another through tech platformFlagging of inventory for liquidationOptimize fulfillment network with network designer to store inventory closer to customers for same/next day deliveryFull-stack Technology PlatformManage orders coming from multiple sales channelsTrack orders across various segments – Ready to ship, shipped etc.Courier Recommendation engine to prioritize on speed/costSnapshot of order & revenue fluctuations for analysisTrack pickups, shipments & billing informationWareIQ RushOffer same day delivery using a network of pan-India fulfillment centers, urban dark stores & hyperlocal services, all at no MOQ or distance-based billingAbout ShiprocketSourceShiprocket is a shipping aggregation company that operates out of India. Founded in 2012 and headquartered in Delhi, its platform enables eCommerce retailers to partner with different carriers, based on their own requirements and multiple other aspects, and allows partners to automate a variety of processes in their business.The company processes more than 200,000 shipments a day and has partnered with retailers, across more than 200 countries. Shiprocket offers integrations with a variety of shipping companies.Some of Shiprocket’s services include:Order Management: Allows clients to manage orders across the entire process of creation, processing and tracking.Cost Estimation: Allows clients to estimate costs and demand for future dates.Shipping Aggregation: Allows clients to take advantage of the services of courier companies that have integrated with Shiprocket, at pre-negotiated rates.Multi-channel integration: Shiprocket integrates with popular e-commerce platforms like Amazon, Flipkart, and Shopify, allowing businesses to manage their shipping process from a single dashboard.Advanced analytics: Shiprocket provides insights and analytics on shipping performance, helping businesses make informed decisions about their shipping strategy.Customer support: Shiprocket offers 24/7 customer support to assist businesses with any shipping-related queries or issues.About PickrrSourcePickrr is an eCommerce logistics and courier service company that was founded in 2015 and is currently headquartered in Bangalore.Pickrr seeks to differentiate itself from other courier services by implementing technology such as AI and ML-based software for smart delivery partner allocation, a courier aggregation that mitigates the need for manual processes in the first-mile phase of the delivery and much more.A few features offered by Pickrr are listed below:Early Cash on Delivery (COD): This helps businesses receive payments continuously and remittance happens after 2 days.Tracking Facilities: This feature provides updates to both the buyer and seller on the status of the order in real-time.Separate Accounting Manager for Each Customer: Pickrr provides a separate dedicated account manager to each user which helps them to get attention and assistance whenever they require it.You May Like: Ithink logistics vs Shiprocket vs WareiqPickrr vs Shiprocket vs WareIQ: 10 Key Differences in Services and Features in 2025Pickrr vs Shiprocket vs WareIQ: Core OfferingPickrr: Pickrr's core offering is primarily shipping and courier services. It has partnered with multiple major shipping brands to provide services to most places within India and over 220 locations outside India as well.Shiprocket: Shiprocket’s core offering is centred around shipping and distribution services tailored for eCommerce retailers and also offers integrations with a host of other fulfillment platforms.WareIQ: WareIQ’s core offering is primarily fulfillment services that take advantage of its technology-based offerings such as WMS, marketplace integrations, ML-based prediction engine for smart inventory placement, and access to pan-India fulfllment centers & last-mile delivery partners.Pickrr vs Shiprocket vs WareIQ: Customer Onboarding TimePickrr: Quick customer onboarding is offered but an exact timeline is not specified.Shiprocket: Shiprocket also offers quick onboarding, but the exact timeline is unknownWareIQ: Customer Onboarding happens rapidly in just 7 days.Pickrr vs Shiprocket vs WareIQ: PricingPickrr: Pickrr offers 3 pricing plans - below 1000 orders that starts at Rs. 29 per order, between 1000 to 5000 orders that starts at Rs. 26 per order and above 1000 orders which starts at Rs. 22 per order.Shiprocket: Shiprocket claims to offer some of the most competitive prices in the shipping industry and offers discounts of as much as 50%.WareIQ: WareIQ offers reduced pricing compared to its competitors in addition to cost-effective features like billing per usage and no additional down payments in addition to customers not having to spend extra on external WMS and shipping software as it offers in-house solutions for these requirements.Pickrr vs Shiprocket vs WareIQ: Technological FeaturesPickrr: Pickrr has technological features such as an AI and ML software platform, software integrations, automated first-mile delivery, WMS capabilities and much more.Shiprocket: Shiprocket also offers advanced technological solutions such as NDR Management, automated shipping services, order tracking facilities, SMS notifications and a recommendation engine.WareIQ: WareIQ seeks to be known as a technology company, just as much as a fulfillment company and offers advanced technological features such as a custom Warehouse Management System (WMS), decisive inventory tracking software with WhatsApp and SMS updates and a command center with dashboard access for customers to keep an eye on important metrics of the business.Pickrr vs Shiprocket vs WareIQ: App StorePickrr: Pickrr, like Shiprocket, has neither an app store not offers app support but does offer API integrations.Shiprocket: Shiprocket does not have its own app store or offer app support. It does offer API integrations.WareIQ: WareIQ provides a well designed, intuitive and easily navigable app store with a whole suite of downloadable apps to enhance the fulfillment experience of users and their customers by consolidating branded tracking solutions, suggestions to improve efficiency in different areas, notification, customer feedback, and RTO insurance in one centralised location.Pickrr vs Shiprocket vs WareIQ: Services OfferedPickrr: Pickrr offers services such as shipping and tracking facilities, order fulfillment, early COD orders, automated first-mile delivery, inventory management and much more.Shiprocket: Shiprocket offers a wide variety of services such as zero monthly fees, no minimum shipment requirements, API integrations, packaging, prepaid COD and much more.WareIQ: WareIQ offers a vast range of services such as B2B fulfillment, Amazon FBA preparation, Seller Fulfilled Prime, Flipkart preparation, Nykaa fulfillment, fulfillment centers, WMS, nation-wide distribution network, same-day delivery, packaging services, inventory management, order tracking software and much more.Pickrr vs Shiprocket vs WareIQ: IntegrationsPickrr: Pickrr is primarily a shipping service and offers integrations with platforms such as Woocommerce, Shopify, Magento, Opencart, Sumtracker and others to be able to sync order, inventory management and shipping data across all of them.Shiprocket: Shiprocket offers software integrations to most of the major global fulfillment platforms such as Amazon Fulfillment, Shopify Fulfillment, Magento and others, which comes with benefits such as tracking facilities across platforms, inventory management, data syncing and much more.WareIQ: WareIQ offers WMS integrations to multiple world-renowned B2C & B2B marketplaces such as Flipkart, Amazon, Myntra, Meesho, & website builders like Shopify, Magento and many others. This allows users to seamlessly import and export user data, manage inventory and keep track of orders, across multiple platforms.Pickrr vs Shiprocket vs WareIQ: Unique Selling Point (USP)Pickrr: Pickrr seeks to provide delivery even to the most isolated parts of the country in a timely and efficient manner. Pickrr currently services more than 29000 pin codes in India.Shiprocket: Shiprocket provides some of the most cost-effective shipping rates in the industry and offers seamless integration with multiple other platforms.WareIQ: WareIQ offers a full-stack granular platform, which means that they offer solutions at every stage of the supply chain, with customers being able to opt for the specific services that they require starting from warehousing, packaging, inventory management, order tracking, shipping etc.Pickrr vs Shiprocket vs WareIQ: PackagingPickrr: Pickrr offers packaging facilities for transporting orders to customers but lacks customization abilities.Shiprocket: Shiprocket provides branded packaging services as per their customer's requirements.WareIQ: WareIQ offers the choice between branded WareIQ packaging, custom packaging as per the requirements of their clients and standard packaging.Pickrr vs Shiprocket vs WareIQ: Cold Storage FacilitiesPickrr: Pickrr doesn't provide cold storage facilities.Shiprocket: Shiprocket provides cold storage facilities in their warehouses.WareIQ: WareIQ provides cold storage facilities in their warehouses.Pickrr vs Shiprocket vs WareIQ: Feature Comparison Table [Updated 2025][table id=28 /]Suggested Read: NibusPost vs Shiprocket vs WareIQ: Which is Better?Conclusion: Why Are Online Retailers Switching to WareIQ from Shiprocket and Pickrr for Their eCommerce Requirements in 2025?As seen above, eCommerce retailers are faced with many challenges and need to find a way to make their services as appealing as possible to their own customers and also stay within budget. There are multiple fulfillment companies available that provide a range of services and it is up to you to identify which companies' services coincide with your requirements.That being said, as we have learned above, Shiprocket vs Pickrr vs WareIQ is a tough choice. However, if you are looking for a full-stack fulfillment service, WareIQ is the best eCommerce fulfillment platform available in India. WareIQ offers a host of different services that can benefit every aspect of your business and also provides these services in a full-stack platform, so that you can opt for whichever service you require, without needing to purchase services that you don’t need.Moreoever, Pickrr, has also recently been acquired by Shiprocket in 2022. Pickrr's advanced logistics platform, which includes features such as real-time tracking and route optimization, has been integrated into Shiprocket's platform to enhance the shipping experience for its customers. This acquisition was a strategic move for both companies and was expected to bring significant benefits to their respective stakeholders.It is not uncommon for acquisitions and mergers to result in disruptions and challenges for retailers, especially if the two companies have different systems and processes in place. Some potential issues that retailers are currently facing due to Pickrr's acquisition by Shiprocket include:Changes in pricing: With the integration of Pickrr's technology and services, Shiprocket has changed its pricing structure, which has impacted retailers' budget and profitability.Disruptions in service: The integration process has led to temporary disruptions in service, causing delays and inconveniencing retailers and their customers.Learning new systems: Pickrr's clients have to adapt to Shiprocket's new systems and processes, which is time-consuming and require additional training.Loss of personalization: Retailers who were previously working with Pickrr have lost the personalized service and support they were receiving, as the company is now part of a larger organization.Hence, WareIQ can solve all the issues listed above in case you currently want to switch from Pickrr or Shiprocket. WareIQ provides a horizontal fulfilment platform, built on top of a decentralised pan-India fulfilment network. This network consists of state-of-the-art fulfilment centres and integrations with national, regional and hyperlocal shipping partners, covering 27000+ pin codes. Sellers send their stock to WareIQ’s regional distribution centre, post which based on analytics-based insights, WareIQ stores inventory closest to end customers to enable next/same day delivery, and optimization of SLAs.[signup]Pickrr vs Shiprocket vs WareIQ: FAQs

February 09, 2023

NimbusPost vs Shiprocket vs WareIQ: Which is the Best eCommerce Fulfillment Company for Sellers in 2025?

NimbusPost vs Shiprocket vs WareIQ: Which is the Best eCommerce Fulfillment Company for Sellers in 2025?

Order fulfillment is one of the most complex and important procedures in the entire eCommerce industry. Without a comprehensive and efficient fulfillment process in place, eCommerce companies run the risk of not delivering a good enough experience to their customers, which can result in a backlash against the company by existing and prospective consumers. To avoid this risk, you can always opt to partner with a 3PL fulfillment company. Explosive growth has not just taken place in the eCommerce industry as a whole but also in order fulfillment providers.Observing the increased amount of local and international players in the market, enterprising companies have sought to provide a solution to their requirements by providing exceptional features at competitive prices. The result is that you are spoiled for choice when it comes to which eCommerce fulfillment provider you seek to partner with. In this blog, we will go through 3 of the best options - NimbusPost vs Shiprocket vs WareIQ - by giving you important details about each and comparing their features, services, and pricing. Let's get started.About WareIQSourceWareIQ is a homegrown eCommerce fulfillment company that is one of the fastest growing in the country. It was founded in 2019 and is currently headquartered in Bangalore. Seeking to use advanced technology to tackle a wide variety of eCommerce issues and requirements, the company provides many value-added services, such as an app store, RTO Shield, specialised storage facilities, and more, along with its conventional list of facilities, such as a nationwide network of fulfillment centers, a custom WMS, ultra-fast delivery and much more.The company also offers highly flexible and transparent pricing, owing to the fact that there are no minimum order requirements and sellers can simply opt and pay for the amount of storage space and other facilities they need, which can always be upgraded according to future requirements. Some of the primary reasons to partner with WareIQ are listed below:It provides a nationwide network of fulfillment centers and dark stores scattered in most major locations across the country and has smart inventory placement that enables you to store your inventory in the most suitable location based on factors such as demand and proximity to transport facilities.It has a custom WMS that aids in inventory management as well as integrating with multiple eCommerce marketplaces, such as Amazon, Flipkart, eBay, and more, and consolidates your order and inventory data across all of them and provides real-time updates to any changes that might occur.It offers ultra-fast same-day and next-day delivery through a partnership with more than 12 shipping aggregators and will always assign the fastest and most cost-effective option to every order.It provides an RTO Shield that offsets any negative implications caused by returns by ensuring every product and taking care of the entire reverse logistics process.It has a custom app store with multiple easily-downloadable apps that enhance the productivity of various business functions, such as generating customer feedback and providing shipping badges that indicate delivery speeds.[contactus_lilgoodness]About ShiprocketSourceBeing one of India's top shipping aggregators, Shiprocket was founded in 2012 and is presently headquartered in Delhi. Its main service is to let online merchants choose the delivery provider of their choice based on their own goals and other factors. Additionally, the organisation offers a variety of automations for different business operations. Over 200,000 orders are currently placed each day on Shiprocket.More than 200 different countries are represented in the company's customer base. The business also provides connections with significant eCommerce platforms such as Amazon and Flipkart, and provides other services like cost estimation and order management, among others. Some of the primary reasons to partner with Shiprocket are listed below:It offers a choice between more than 17 shipping companies and allows you to manage and consolidate your order and logistics data through a simple interface.It provides a custom shipping rate calculator that can assist you in figuring out which courier partner is providing the best and cheapest service for specific orders based on metrics such as distance, product dimensions, and more.It offers integrations with multiple eCommerce marketplaces and allows you to access all your data through a single dashboard.It provides a combined platform to analyse and keep track of important order-related details, so you can easily monitor your success rates and find areas that need to be improved.It offers additional facilities, such as opting for insurance on every parcel and printing services for shipping labels, which make it a one-stop solution for most shipping and distribution requirements.About NimbusPostSourceNimbusPost is primarily a shipping and logistics company that was founded in 2018 and is currently headquartered in Gurgaon, Haryana. The company’s core offering is consolidating distribution and courier services so that its partners will have easy access to the best shipping and fulfillment facilities. One of the company's main goals is to help eCommerce retailers make well-informed decisions by providing all the information they need at their fingertips.By using technology to bridge the gap between automated processes and on-ground activities, NimbusPost is able to provide exceptional facilities at competitive rates. The company provides shipping solutions both domestically and internationally. Some of the primary reasons to partner with Shiprocket are listed below:It has an existing customer base that exceeds 60,000 online sellers. This ensures that they have enough experience to tackle any unforeseen challenges that could occur.It currently covers more than 29,000 pin codes and operates in more than 196 countries, which will ensure that it is able to deliver orders to even the most remote locations without a hassle.It offers an AI-enables allocation engine that is able to assign the best courier partner for every order based on criteria such as distance, product dimensions and more.It provides a comprehensive post-shipping experience to assist with feedback generation and post-purchase communication, among other services.It has a nationwide warehouse network that is certified by Amazon Flex and Flipkart Smartbuy which helps with inventory storage and shipping preparation for every order.Shiprocket vs NimbusPost vs WareIQ: 10 Main Differences in Services and FacilitiesNimbusPost vs Shiprocket vs WareIQ: Core OfferingWareIQ: The primary offering of WareIQ is using technology and AI to provide order fulfillment, inventory management, product storage, eCommerce shipping, and last-mile delivery to eCommerce retailers. The company can integrate with more than 20 online marketplaces and provides a custom WMS to consolidate all order and inventory data in a single dashboard.NimbusPost: Like Shiprocket, NimbusPost’s primary offering is also centered around shipping aggregation by consolidating distribution partners so that their customers can easily choose the best option. It also provides fulfillment facilities such as eCommerce warehouses and last-mile delivery.Shiprocket: The primary offering of Shiprocket is providing retailers with a choice of shipping partners by aggregating all their courier partners in an easily-selectable format. It also provides automation for various shipping processes.NimbusPost vs Shiprocket vs WareIQ: Customer Onboarding TimeWareIQ: WareIQ has swift customer onboarding that happens in just 7 days.NimbusPost: NimbusPost also offers quick onboarding but again, the timeline is not mentioned by them.Shiprocket: Shiprocket provides fast onboarding, but the exact speed isn’t specified.NimbusPost vs Shiprocket vs WareIQ: PricingWareIQ: In comparison to its rivals, WareIQ offers more affordable pricing, as well as cost-effective features like no additional deposits and billing as per usage. Additionally, customers don't need to spend additional money on external WMS and shipping software because WareIQ provides all of these facilities in-house.NimbusPost: NimbusPost offers a variety of different pricing plans and also provides completely customized shipping that has varying charges depending on the specifications of the model.Shiprocket: Shiprocket provides cost-effective rates for their distribution facilities compared to industry standards and their customers can also take advantage of discounts of up to 50%.NimbusPost vs Shiprocket vs WareIQ: Technological FeaturesWareIQ: WareIQ prides itself on its broad use of technological features to enhance its eCommerce services. The company offers facilities such as a custom WMS, order tracking facilities through Whatsapp, email, and SMS, a central dashboard to get real-time updates across all platforms, and much more.NimbusPost: NimbusPost offers advanced technological solutions that assist with efficient and secure shipping, such as an AI-enabled fraud detector, a recommendation engine, simple integrations with courier partners and eCommerce marketplaces, shipping automations, cloud-based customer support, and much more.Shiprocket: Shiprocket provides technological facilities such as automated shipping services, NDR management, a recommendation engine, SMS notifications, and order tracking services.NimbusPost vs Shiprocket vs WareIQ: App StoreWareIQ: In order to enhance the fulfillment experience that retailers are able to provide to their customers, WareIQ offers an intuitive, well-designed and simple-to-navigate app store with a full catalog of easily-downloadable apps. These apps combine branded tracking solutions, recommendations to increase efficiency in various areas, order notifications, RTO insurance, and customer feedback in a single location.NimbusPost: NimbusPost does not offer its own app store or offer any app support. It does however offer API integrations.Shiprocket: Shiprocket also does not provide an app store or offer support for first-party apps. It only provides API integrations.NimbusPost vs Shiprocket vs WareIQ: Services OfferedWareIQ: WareIQ provides many conventional eCommerce services, such as product storage, inventory management, same-day, and next-day delivery, WMS software, a pan-India distribution network, order tracking, and more. It also offers value-added services, such as customized packaging, FBA preparation, Flipkart preparation, Seller Fulfilled Prime, Nykaa fulfillment, and much more.NimbusPost: NimbusPost offers many services, including automated shipping, a choice of shipping carriers, an AI-powered fraud detector, a recommendation engine, a warehouse network, international shipping facilities, and much more. Shiprocket: Shiprocket provides a vast array of facilities, such as no minimum shipment requirements, zero monthly fees, packaging facilities, API integrations, prepaid COD, and much more.NimbusPost vs Shiprocket vs WareIQ: IntegrationsWareIQ: WareIQ offers multiple eCommerce marketplace integrations through its custom WMS with platforms such as Amazon, Flipkart, Meesho, and Myntra, among others. Integrations with website builders, such as Magento, Shopify, WooCommerce, and more, are also enabled. This enables users to track their order and inventory data across platforms, get real-time updates and manage orders once they are confirmed.NimbusPost: NimbusPost offers integrations with multiple leading website builders such as Shopify, Etsy, WooCommerce, and more. The company also provides integrations with various courier partners so you can monitor important orders and shipping-related information.   Shiprocket: Shiprocket enables integrations to most of the main worldwide fulfillment platforms such as Amazon, Magento, Shopify, and others. This provides perks such as being able to track orders across platforms, manage your inventory, syncing important information, and much more.NimbusPost vs Shiprocket vs WareIQ: Unique Selling Point (USP)WareIQ: In order to provide solutions at every level of the supply chain, WareIQ offers a full-stack technology platform. Customers can choose the exact services they need, starting with warehousing, inventory management, packaging, order tracking, shipping, and everything in between.NimbusPost: NimbusPost provides a seamless and efficient shipping and distribution experience by consolidating courier partners, providing integrations with selling platforms and automating various shipping processes.Shiprocket: Shiprocket seeks to offer cost-effective shipping solutions to a wide audience and make efficient distribution facilities easily accessible. The company offers a large number of integrations and automation.NimbusPost vs Shiprocket vs WareIQ: PackagingWareIQ: WareIQ provides retailers with the choice of custom packaging where they can customize every aspect of their containers and boxes, standard packaging, and WareIQ-themed packaging.NimbusPost: NimbusPost does not offer customisable packaging facilities.Shiprocket: Shiprocket provides branded packaging facilities as per the requirements of its customers.NimbusPost vs Shiprocket vs WareIQ: Cold Storage FacilitiesWareIQ: WareIQ provides cold storage facilities in most fulfillment centers.NimbusPost: NimbusPost does not provide cold storage facilities in their warehouses.Shiprocket: Shiprocket does offer cold storage facilities in select warehouses.You May Like: ithink logistics vs shiprocket vs wareiqNimbusPost vs Shiprocket vs WareIQ: Feature Comparison Summary Table [Updated 2025][table id=54 /]Conclusion: What Makes WareIQ the Best Choice for eCommerce Fulfillment Among NimbusPost, Shiprocket, and WareIQ?Having a competent fulfillment partner that uses the latest technology and provides the best facilities can take a severe amount of strain away from you and your business. Order fulfillment is one of the most important tasks in eCommerce as it ensures that customers get what they pay for and is often the determining factor as to whether they will choose to purchase from your business again or switch over to a competitor. NimbusPost vs Shiprocket vs WareIQ is a difficult choice because each company has their own special features and core offerings.However, because both NimbusPost and Shiprocket are mainly shipping aggregation companies, they lack some of the value-added services that make WareIQ such a good option for almost any eCommerce task. We recommend partnering with WareIQ because it offers the most diverse feature set at the most competitive prices. We guarantee that you won’t be disappointed.WareIQ is an up-and-coming eCommerce fulfillment provider that was pioneered in 2019 and currently offers some of the best services in the industry. Some of WareIQ’s premier offerings are listed below:Inventory Storage: We provide a nationwide fulfillment center and dark store networkWarehouse Management: We provide a custom WMS that automates many warehouse procedureseCommerce Marketplace Integrations: You can integrate with more than 20 online selling platforms, such as Amazon, eBay, Flipkart and moreProductivity Enhancement: We offer a custom app store with multiple appsReturns Management: We handle reverse logistics and protect you from the negative impacts of returnsBranded Tracking: We provide branded tracking pages that can convey information to your customers in an attractive way.Customized Packaging: We offer customizable packaging that can be personalised according to your liking.Ultra-Fast Delivery: We provide exceptional same-day and next-day delivery servicesChoice of Shipping Aggregator: We provide a choice of more than 12 shipping companiesShipping Badges: We provide Prime-like shipping badges that indicate delivery speedNimbusPost vs Shiprocket vs WareIQ FAQs

February 08, 2023

Shipkaro vs Shiprocket vs WareIQ: 10 Major Differences to Help You Choose the Best 3PL Fulfillment Company in 2025

Shipkaro vs Shiprocket vs WareIQ: 10 Major Differences to Help You Choose the Best 3PL Fulfillment Company in 2025

In the current eCommerce landscape, providing basic order fulfillment services doesn’t cut it. With larger companies researching and introducing new technologies and features on a rapid basis, smaller companies are constantly playing catch up, and more often than not, they cannot afford to compete. Since eCommerce shoppers have become accustomed to these conveniences, such as flexible return policies, same-day shipping, comprehensive order tracking, and more, the onus is on eCommerce companies to adapt and ensure that they offer these facilities, to maintain and enhance the satisfaction of their customers.If they are not capable or willing to adopt cutting-edge services, they risk losing customers to competitors that are. We understand that not every company has the financial and technological resources at their disposal to make such services possible but fret not. This is where 3PL fulfillment companies come into even the playing field. By consolidating advanced technology and trending services, they are able to offer retailers the boost that they may have been lacking. In this blog, we will compare 3 of the best options currently available - Shipkaro vs Shiprocket vs WareIQ - and help you decide which would be the best one for you.Introduction to WareIQSourceWareIQ started out in Bangalore, Karnataka, in 2019 with the goal of offering a comprehensive fulfillment infrastructure that was widely available to every eCommerce retailer across the country. They have emerged as one of the fastest-expanding fulfillment companies in India and offer one of the most expansive service catalogs in the industry. Whether it is 3PL logistics services, such as order fulfillment, shipping aggregation, and last-mile delivery, or storage facilities, such as a pan-India fulfillment center network, custom packaging, and more, WareIQ is filled to the brim with all sorts of eCommerce solutions.To make this happen, the company uses advanced technology, such as an in-house WMS, multiple marketplace integrations, custom apps that can be connected externally, and much more. This makes it one of the best all-in-one solutions on the market. Some key points that make WareIQ worth considering among Shipkaro vs Shiprocket vs WareIQ are listed below:It provides intelligent inventory placement suggestions to store inventory in proximity to high-demand localities and significant transportation hubs. It also has a nationwide network of fulfillment centers.Its WareIQ Rush platform offers lightning-fast same-day and next-day shipping. Additionally, it provides dark storefronts that facilitate hyperlocal delivery in less than 30 minutes.It offers a tailored WMS that helps with inventory control and allows real-time updates regarding inventory levels and order data from various channels and fulfillment center locations, all in one dashboard.It offers total return management and an RTO Shield, which protects every SKU from the adverse effects of returns and lowers associated expenses.It has connections with over 12 of the largest shipping companies in the nation and automatically chooses the least expensive and fastest choice for each delivery.[contactus_uth]Introduction to ShipkaroSourceSince its establishment in 2017, Shipkaro has provided shipping aggregation services to eCommerce businesses that need efficient order management. The Gurgaon-based business also enables businesses to automate and tailor shipping processes to achieve their desired outcomes. Additionally, it provides services like label printing, personalized delivery timetables, bulk order syncing and many more.The company also provides international shipping solutions across the globe and claims to offer the lowest shipping prices in the industry with no setup fees required upfront. Some key points that make Shipkaro worth considering among Shipkaro vs Shiprocket vs WareIQ are listed below:It is able to synchronise order tracking data from multiple order management channels to simplify the processing of orders and have access to important information across platforms in a central location.It provides accurate order tracking facilities for every order to ensure that customers are kept in the loop regarding every development.It helps customers benefit from bulk discounts and also provides a tool to compare charges to those of rival companies, which helps them understand how much money they are saving.It can connect directly with other eCommerce marketplaces, such as Flipkart and eBay, to make order management as seamless as possible across all online selling channels.It has partnered with more than 14 national and foreign distribution companies to provide a wide range of options for both domestic and international shipping.Introduction to ShiprocketSourceShiprocket is a homegrown shipping aggregation firm that has been at the forefront of eCommerce distribution services in India. Its headquarters have been based in Delhi since 20212, the year it was founded.  As a shipping aggregator, its primary services include combining courier services to give its partners a more streamlined selection, automating various distribution and logistics facilities and establishing linkages with various online markets.Additionally, it offers value-adding services like purchase management across multiple online marketplaces and cost estimation, which helps retailers better understand the total cost of their transactions. The company currently operates in more than 200 countries and has an order volume of more than 200,000 orders a day. Some key points that make Shiprocket worth considering among Shipkaro vs Shiprocket vs WareIQ are listed below:You can select up to 17 delivery providers from its user-friendly interface, which also allows you to manage and consolidate your order and logistics data.It helps you immediately assess your success rates and identify areas that require improvement thanks to the comprehensive technology platform it provides.It offers a customised shipping rate calculator that is based on factors, such as product qualities, distance to the customer's location, and more,  which will help you identify which distributor is offering the best and most affordable service for specific orders.It is one of the most comprehensive shipping platforms available right now and provides value-added services like the ability to print mailing labels and coverage for every SKU.It can interact with many eCommerce marketplaces and offers a central dashboard to track and examine all your shipment, order, and inventory information.Shipkaro vs Shiprocket vs WareIQ: Key Distinctions in Their Facilities and ServicesShipkaro vs Shiprocket vs WareIQ: Core OfferingWareIQ: The main service provided by WareIQ is eCommerce fulfillment, which makes use of its technology-based solutions like online integrations, a machine learning-powered forecasting system for smart inventory placement, an internally-built WMS that can monitor and send real-time alerts across eCommerce selling platforms and fulfilment center locations, and accessibility to an India-wide network of fulfilment centres and last-mile delivery services.Shipkaro: Shipkaro’s key offering is shipping aggregation and offers most of the conventional facilities that are associated with it, such as integrations with multiple carriers, international and domestic shipping, bulk order discounts and much more.Shiprocket: The primary offering of Shiprocket is shipping aggregation, which entails organising a number of shipping companies so that their clients can make informed decisions. The business uses a recommendation engine enabled by AI to aid with this. The main objective of the company is to make quick and effective delivery affordable for a large audience.Shipkaro vs Shiprocket vs WareIQ: Customer Onboarding TimeWareIQ: The complete customer onboarding process is carried out within 7 days.Shipkaro: Shipkaro does not provide dedicated customer onboarding support.Shiprocket: Shiprocket provides speedy customer onboarding, but there isn’t an official duration given by the company.Shipkaro vs Shiprocket vs WareIQ: PricingWareIQ: WareIQ imposes lower prices than its rivals and offers cost-saving features like paying based on usage and no initial deposits. It allows customers to avoid spending extra money on third-party WMS and shipping solutions because it already has internal solutions for these particular uses.Shipkaro: Shipkaro has multiple pricing plans and subscriptions. The base model does not impose any monthly payments but instead, charges ₹32 per 500 grams, which, despite the company’s claims, is far from the most affordable option in the market.Shiprocket: The base membership rate for Shiprocket is ₹20 for every 500 grams of goods, with other payment alternatives available. You can also add particular services that you need to your membership.Shipkaro vs Shiprocket vs WareIQ: Technological FeaturesWareIQ: In addition to providing fulfilment services, WareIQ also aspires to be known for its cutting-edge technology platform. It provides sophisticated technology, including an internal WMS, extensive order monitoring software with email, Whatsapp and SMS updates, automated restocking triggers, a control panel with a dashboard view so users can track and review crucial analytics and much more.Shipkaro: Shipkaro offers standard technological solutions, such as integrations with multiple shipping carriers and online selling platforms, automated order syncing, a price comparison tool, automated logistics management, shipment tracking and much more.Shiprocket: An NDR control, an AI-generated recommendation engine, SMS notifications, order monitoring, automated shipping processes and many other crucial facilities are just a few of the technology-based services that Shiprocket offers to its clients.Shipkaro vs Shiprocket vs WareIQ: App StoreWareIQ: In order to improve the fulfilment experience for sellers and their customers, WareIQ offers an app store with a simplified UI that has a wide variety of apps in various categories. These apps combine functions, such as suggestions to strengthen efficiency in multiple business facets, branded order tracking services, shipping badges, order updates, spurring customer feedback and more, all within a single online store.Shipkaro: Shipkaro does not provide an app store or support for any 3rd-party apps.Shiprocket: Shiprocket offers in-house apps and API connections. It does not, however, particularly provide an app store or support for third-party applications.Shipkaro vs Shiprocket vs WareIQ: Services OfferedWareIQ: WareIQ offers services for a wide range of business needs, including B2B fulfillment and B2C fulfillment, FBA preparation services, ultra-fast delivery, branded packaging, Flipkart preparation, an internal WMS, an India-encompassing fulfillment center network, Nykaa fulfillment, SKU management, branded order tracking and much more.Shipkaro: Shipkaro offers a vast array of services in addition to shipping aggregation, such as automated logistics management, scheduled pickup of goods, order tracking, integrations with multiple shipping companies and eCommerce marketplaces, COD cycle support, delivery to 15,000-plus pin codes, bulk order uploading and much more.Shiprocket: Along with its shipping aggregation services, Shiprocket also provides packaging facilities, prepaid cash-on-delivery, no purchase minimums, no monthly fees, API integrations and a variety of additional services.Shipkaro vs Shiprocket vs WareIQ: IntegrationsWareIQ: WareIQ offers WMS connections to website builders like Shopify, Magento, WooCommerce, and others in addition to various well-known online selling channels like Flipkart, Amazon, and eBay, among others. Customers can easily migrate and import data across all these platforms, manage their inventory, and keep track of orders.Shipkaro: Shipkaro offers multiple integrations with shipping carriers, such as Delhivery, Aramex, BlueDart, and more, as well as online selling platforms, such as Amazon, Flipkart, and StoreHippo, among others.Shiprocket: Shiprocket integrates with the majority of the major online marketplaces, including eBay, Amazon, Flipkart, Shopify, and more, to accurately monitor and analyse data in one place.Shipkaro vs Shiprocket vs WareIQ: Unique Selling Point (USP)WareIQ: WareIQ offers a filled-to-the-brim technological platform in order to tackle requirements at every stage of the supply chain. Customers can select the precise services they require, starting with order tracking, product storage, packaging, inventory management and shipping, among many others.Shipkaro: Shipkaro provides many useful value-added features that enhance its shipping aggregation facilities and make it easier for sellers to simply sign up and ship their products using the fastest and most effective carriers.Shiprocket: Shiprocket's shipping aggregation services, which are readily available to eCommerce sellers in bulk at affordable prices and make use of cutting-edge technology, are its main selling feature.Shipkaro vs Shiprocket vs WareIQ: Customised PackagingWareIQ: With WareIQ, sellers may benefit from customised packaging, where every aspect of the unpackaging process, including the brand logo, design, materials, and dimensions can be customised to their tastes.Shipkaro: Shipkaro does not offer customizable packaging facilities.Shiprocket: Shiprocket does provide customised packing, where various parcel components can be customised to meet the needs of their clients.Shipkaro vs Shiprocket vs WareIQ: Cold Storage FacilitiesWareIQ: WareIQ provides cold storage in a number of its fulfillment centers across its whole network.Shipkaro: Shiprocket does not provide cold storage in any capacity.Shiprocket: Shiprocket provides cold storage in certain fulfillment center locations.Related Article: Clickpost vs Shiprocket vs WareIQShipkaro vs Shiprocket vs WareIQ: Feature Comparison Table[table id=62 /]Conclusion: What Makes WareIQ the Best Choice Among Shipkaro vs Shiprocket vs WareIQ in 2025?The determining factor of whether customers choose to make repeat purchases from your business or choose one of your competitors is often the order fulfillment experience that they have. A single delay, sub-standard packaging, damaged product,or incorrect item sent can leave a long-lasting negative impression on any customer and can also cause tangible harm to your business in the form of poor online feedback and a high rate of returned goods.Conversely, a positive delivery experience can leave customers raving about your company to their friends and colleagues and will make them consider your company when they need to purchase a similar item again. This will enhance your reputation, sales figures, and profit margins. Therefore, making the right decision between Shipkaro vs Shiprocket vs WareIQ is more important than it seems. While all companies offer tremendous value for money, WareIQ is our pick for the variety of services it offers, use of advanced technology to curtail any unforeseen circumstances, and its flexible pricing plans that are available.WareIQ is a Bangalore-based eCommerce fulfillment company that offers a large suite of eCommerce solutions. Some of the key ones are listed below:We offer a SaaS system for AI-powered inventory administration that keeps your inventory at the appropriate levels and minimises understocking and overstocking issues.We provide aid with reverse logistics and provide an RTO Shield that guards against any damage from returns for every product.We provide a variety of custom packaging choices, allowing you to change the theme, materials, design, and more to fit your tastes.We have a dedicated team of knowledgeable customer service representatives who are available round-the-clock to respond to client inquiries.We make it possible for you to select and pay for the services you desire, and since we don't have a minimum order restriction, you can always upgrade or modify your subscriptions in response to your future requirements.Shipkaro vs Shiprocket vs WareIQ: FAQs

February 08, 2023

Top 10 Shipping Aggregators for eCommerce

Top 10 Shipping Aggregators for eCommerce

Any business, big or small, that has been successful, has reached that stage, not just on its own merit, but also with the aid and services of partner organisations that handle important aspects of the business. Similarly, eCommerce businesses manage to reach high levels of success primarily because of their delivery experience. Read the blog on best 3pl for small business in India to understand how small businesses enhance customer delight through delivery experiences.To reach that success, these businesses have to walk a tight rope of having a logistical network that is not just fast and efficient to ensure a good customer experience but also proves to be cost-effective so as to not affect its revenue. This is where shipping aggregators for eCommerce step in and help eCommerce companies rise - by providing all the important logistics services in the most efficient manner, while also reducing logistics costs.What are Shipping Aggregators for eCommerce?A small or new business owner with fewer than 100 orders per month would approach their local courier service partner to transport the finished product from the seller/manufacturer/owner to the customer. But once the orders increase, and there is a sudden surge of orders, which could be because of the product gaining favourable customers and eventually traction, it might be difficult and cost-intensive for sellers to manage the demand while using the same courier service they were using before.One of the most crucial yet complex aspects of the eCommerce order fulfillment process is the logistical aspect, and thus, it would be prudent for sellers to partner with courier aggregators. They partner up with multiple courier channels, and as a result, provide the sellers access to multiple pin codes and extra value-added services like providing fulfillment status, micro fulfillment, cash-on-delivery, hyperlocal delivery, and same-day delivery.Shipping aggregators for eCommerce in India have existed for decades, but their prominence has increased in the last decade owing to the rapid growth of eCommerce in India. With courier aggregators being the natural need for any eCommerce player, their numbers have increased in India, thus providing a competitive landscape that is fruitful for the sellers.[contactus_gynoveda]Why are Shipping Aggregators for eCommerce Businesses Necessary?eCommerce Businesses find natural allies and partners in courier aggregators because they provide a 3PL cost-effective solution to the seller’s biggest need of transporting the product to the customer.This need becomes ever more crucial as the seller's progress to the 1st phase, which comprises 500-3000 orders per month, or 10 orders per day. This is when the need for a Shipping Aggregator is felt the most. A single logistical partner may fulfill the needs, but demand surges can be sudden, unpredictable, and, most importantly can lead to a loss of revenue. Thus, it is considered a prudent practice for eCommerce businesses to partner with the right Courier Aggregators to ensure that their product can be transported to the required customer destination, irrespective of the surge in demand.Shipping Aggregators for online business helps to provide the best service partners for the required pin codes, as some have an advantage over others because of the infrastructure they have set up and their prior presence in the market in that region.Advantages of eCommerce Shipping/Courier AggregatorseCommerce Shipping Aggregators provide the required platform for eCommerce players of any size. This is due to the following advantages that they bring to these players:Multiple Courier PartnersThe biggest advantage of Courier Aggregators is the option of partnering with multiple courier options and this provides the sellers with the freedom of choice to choose between which courier partner they prefer and that too in which geographical region. Thus, the sellers are able to capitalise on the strengths of the multiple courier options.Low Shipping RatesShipping Aggregators for eCommerce use Economies of Scale to provide the sellers with cheaper shipping rates rather than approaching the same courier partner individually. Courier partners, when tying up with courier Aggregators, are assured of a fixed amount of orders per month/week, and thus, when assured of this steady inflow of business, courier partners are willing to provide discounts on their services. An individual seller will not be able to provide the same number of bulk orders when approaching these courier partners and would thus be devoid of the discounts available.Better Pin Code CoverageIndividual courier partners are restricted by their pin code coverage. Some of the oldest players may have the best coverage, yet there will be some local courier partners with better coverage in a certain geographical region; this is especially prominent in a geographically and culturally diverse country such as India. Shipping Aggregators in India usually have about 5-20 courier partners, and their combined strength is what the seller gets to reap.Instant Backup PlansOne of the biggest advantages of Courier Aggregators is noticed only in the face of adversity and is thus not often realised. In the event of a courier partner cancelling an order, they can approach the other courier partners that they have tied up with, and that too at the same cost or just marginally more. In that situation, it is necessary for the seller that the product reaches the customer. With Shipping Aggregators for online businesses providing multiple courier options, sellers can always be assured of their product reaching the customer. Single Platform ConsolidationThey provide a seamless experience to both the sellers and customers by providing them with all the details of their product in a single location and without the seller having to bounce between the sites of different courier partners.Order Tracking facilitiesThe consumer and seller can follow their packages in real-time through the Shipping Aggregator. To trace the position of your order, one needs a customer tracking id or an air waybill number.On-Time RemittanceCash on Delivery is still the most preferred means of payment for the Indian eCommerce user. This payment is handled by the Shipping Aggregators but it is necessary for the payment to reach back to the seller. On every delivery, the courier aggregators make an on-time remittance, weekly remittance or daily remittance, which ensures the seller's continuous cash flow and allows it to develop.What are the Challenges Faced by eCommerce Shipping Aggregators for eCommerce in 2024?Shipping Aggregators in India regularly face some challenges in fulfilling their orders. eCommerce logistics in India is heavily dependent on roads, and during the festive season, there is an immense load due to the extremely high number of orders. These factors contribute to some of the perennial challenges that are faced. We shall take a more detailed look at some of these challenges and the causes behind them. This is so that sellers are aware of the challenges that Courier Aggregators in India face, which in turn, are passed on to the sellers. Thus, sellers can be mentally prepared for them and take precautionary actions beforehand.Festive rush and same-day deliveries: We have all experienced that moment when an unexpected guest comes over during the festive season with a gift for us, and as is tradition, expects we should now gift them something too, but there isn’t any gift because we never expected them to come in the first place. That’s when many of us place an immediate order for next or same-day delivery. Such instances and many more like this are the reason behind immense loads on sellers, and consequently, the Shipping Aggregators for eCommerce to transport multiple items and that too urgently. In India, during the festive season, order numbers increase by 40-50%. Safety and security of delivery: Despite proper training and hiring qualified drivers, incidents such as accidents are inevitable. These incidents, along with pilferage, can never be ruled out. It is thus necessary for Shipping Aggregators for an online businesses to take out insurance for their shipments and while these lead to added costs and extra paperwork, they do provide a guard against any such unwanted and rare event.Irregular cash flow: A study by CMS, one of India’s largest cash handlers, concluded that in the year 2020, nearly two-thirds of online shopping resulted in cash on delivery, with nearly 90% of rural consumers opting for this payment method. This peculiar characteristic of the Indian eCommerce market results in Courier Aggregators having to take on the extra burden of handling the cash and ensuring its security while also ensuring timely remittance back to the sellers. This entire process, which cannot afford to have any lapses or leakages, leads to added constraints on Aggregators in India.Returns management: Returns still constitute a high ratio in some products, especially clothing, and most returns are due to differences in size; thus, Shipping Aggregators for eCommerce must ensure that the product reaches back to the seller in perfect condition without any damage. This means added capital expenditure for maintaining an equally efficient, secure, and able reverse supply chain from the customer to the seller.Top Shipping Aggregators for eCommerce in 2024WareIQSourceBy providing full-stack eCommerce fulfillment solutions and giving its users an experience similar to Amazon Prime with same-day and next-day delivery, WareIQ has evolved to be one of the most excellent fulfillment firms in India. Established in 2019, this Y-combinator backed Shipping Aggregator is accessible to anyone.Besides its stronghold and expertise in the eCommerce fulfillment sector, WareIQ as a Shipping Aggregator stands apart from the rest because of the following aspects:Discounted rates and access to all major national couriers, as well as last-mile delivery services and couriers, guaranteeing same-day/next-day delivery. This is extremely crucial for sellers as they can ensure that they live up to their service level and enjoy a higher customer satisfaction rate, thus leading to further business.A powerful pan-India network of fulfillment centers, urban dark stores, and logistics network of national & hyperlocal shipping partners—all located near their clients, allowing them to provide timely and cost-effective logistical solutions.A centralised logistical center and tech platform for all eCommerce fulfillment-based requirementsA centralised platform for core operationsPost-shipping apps provide tracking capabilities and a smart communication platform to offer the greatest client experience.Multiple products and features are provided, such as the “WareIQ RUSH” that ensures same-day delivery and is amongst the rare fulfillment tech companies in the world, let alone India, to provide such a service, and is thus amongst the best fulfillment companies in India.WareIQ customers benefit from considerable cost reductions as a consequence of WareIQ negotiating the best terms with shipping partners, strategic warehouse presence, and data-driven decision making.Ware IQ’s central platform possesses a multifunctional NDR dashboard that helps reduce the processing time of NDR by 12 hours and reduces the RTO by 10%. Pickrr   SourcePickrr has made its mark in the eCommerce industry by providing fast delivery in remote parts of India. Pickrr offers volume-based discounted rates to customers, further contributing to its popularity. It also boasts a unique collection of features, with its AI-powered dashboard being the most intriguing. Their dashboard can easily be integrated with Shopify, Magento, and many more e-commerce platforms.Highlights:Serviceable Pin Codes: 26,582+Value-added Services: CODCustom Tracking Page: NoShipKaro SourceThe next company on our list of the top 10 Shipping Aggregators for eCommerce is ShipKaro, which offers bulk orders and drop shipping at extremely reasonable prices. Despite the agility with which their shipping operations run, their returns handling system has great room for improvement.Highlights:Serviceable Pin Codes: 20,682+Value-added Services: Scheduled Pickups, COD Custom Tracking Page: NoShyplite SourceShyplite offers low-cost Shipping Aggregation services that are simple and efficient. They are popular amongst customers due to their responsive and professional customer service personnel as well as their AI-based recommendation algorithm.Highlights:Serviceable Pin Codes: 25,184+Value-added Services: CODCustom Tracking Page: YesSilver Arrow SourceSilver Arrow Logistics employs emerging technologies in various facets, which makes them an innovation-led company. From using AI-driven RFID tags to facilitate real-time tracking to using I0T (Internet of Things) to identify potential transportation safety risks, they utilise next-generation digital services to provide specialised logistics solutions for small, medium, and large eCommerce companies.Highlights:Serviceable Pin Codes: 26,193+Value-added Services: COD Services, Express DeliveryCustom Tracking Page: NoShipDelightSourceShipDelight has over 55 years of consolidated experience in the shipping and distribution industry. The founders of ShipDelight have supreme knowledge about how to solve the many problems related to shipping aggregation and seek to fully integrate the requirements of eCommerce retailers and the logistics and distribution services that are provided by the company.Highlights:Serviceable Pin Codes: 26,000+Value-added Services: COD Services, Order Management, Branded Tracking, Shipping AutomationCustom Tracking Page: YesIf you are looking for similar options check Alternatives to ShipdelightShipDroid Logistics SourceSince it has fewer courier partners, ShipDroid doesn't have the same reach as many of its competitors. However, it has remained a popular shipping aggregator for eCommerce due to its account management system, dashboard and fulfillment services, which allow retailers to efficiently analyse their sales and follow orders in real-time.This Shipping Aggregator's automatic allocation mechanism allows shipments to be made by air, train, or road. They don't have a monthly minimum order volume restriction, which makes them a good and affordable option for smaller e-commerce businesses.Highlights:Serviceable Pin Codes: 19,926+Value-added Services: CODCustom Tracking Page: YesShipYaari SourceSince it is one of the top options in the market, Shipyaari is regarded as one of the most dependable shipping firms. Customers can choose from three different charge applications. Users are presented with a variety of options from which to choose based on their requirements. They have fairly variable timetables, based on monthly and yearly timescales. They also have four domestic partners and offer their services over international borders. They offer savings for large shipping purchases. They do not, however, have a multi-pickup facility.Shipyaari provides not only fast shipping but also express COD. Amazon, Shopify, Magento, and Woo-Commerce are among the seven online marketplaces with which they are integrated. They have an Advanced Plan and a Pro-Plan, both of which cost Rs. 2120 and Rs. 4235 and allow you access to all of their services. Their Start-Up package is free of charge for new businesses.ShipYaari is another significant eCommerce Shipping Aggregator that takes the cake in terms of customer loyalty and confidence, owing to its ability to manage massive volumes of orders at cheap pricing. Despite using several channels of communication such as phone, email, and WhatsApp, many consumers have been frustrated by the lack of connection with the customer care personnel.Highlights:Serviceable Pin Codes: 24,749+Value-added Services: Express Delivery, COD Services, Money Back Guarantee (MBG)Custom Tracking Page: NoGoShippo SourceGoShippo is a major Shipping Aggregator that automates and rationalises shipping procedures to save time, money, and effort. One can ship their packages quickly and save money by taking advantage of discounts from USPS, UPS, DHL, and other shipping companies. The shipping company also provides real-time pricing from a network of carriers, allowing you to choose the best fit. Some of its features are: Easy integration - By effortlessly syncing product orders and tracking details, you may save time.Facilitating returns, address validation, and schedule pickups - With in-built global address validation, return labels, and carrier facilities, carrier pickup schedules, you can have accurate deliveries.Personalisation - Customize your shipping labels, enable customer notifications, and provide a personalised experience by making your shipping tailor-made.Supports global shipment - To promote global shipping, the company provides pre-filled customs paperwork and paperless trading.Robust shipping tools - This is possible by using automated tools, enabling batch label printing, manifests, analytics, and reporting.Partial order fulfillment - Manage the splitting of orders into multiple shipments for back ordered items and inventory at different eCommerce warehouses with partial order fulfillment.EasyShipSourceEasyShip is a prominent cloud shipping platform that helps retailers grow globally. Some of its prominent features are:Prevailing shipping API for eCommerce – The company provides comprehensive shipping capability to your ERP, warehouse, or platform, as well as management over shipping options on your website.Import duties and taxes (Item Category Based Tax) - The firm service calculates all duties and taxes for your international shipments. It ensures that you know how much you have to pay for various item categories, thus avoiding unpleasant surprises and shipping delays in any region. Conclusion: Why is WareIQ the Best Shipping Aggregator Company for eCommerce?There are some crucial points that any seller must keep in mind when they decide to partner with a Shipping Aggregator, and that is where WareIQ proves to be the best amongst the other Shipping Aggregators in India due to the following reasons:Quick Turn Around Time (TAT) - WareIQ’s courier partners ensure Amazon-like shipping experiences and combine WareIQ’s data-driven insights to give a nationwide warehouse network and established infrastructure, thus reducing the overall Turn Around Time, allowing sellers to provide their consumers the best and fastest delivery experience.A better first attempt strike rate (FASR): WareIQ as a Shipping Aggregator provides an incentive plan to its courier partners to deliver the maximum number of deliveries in their first attempt. This improves the FASR and thus provides sellers the best ROI and consumers their products on time and without any switch.WareIQ’s WMS: WareIQ, with its complete best eCommerce fulfillment services, manages to assist its courier partners by ensuring that the post-order process ensures that the delivery location is accurate, thus reducing chances of returns or wrong deliveries. This is achieved by:An automated communication system with the consumer through SMS, email, and WhatsApp, thus keeping the consumer in the loophole in case of a failed delivery and arranging for redelivery to improve the Non-Delivery (NDR) conversion.Pin code errors are often noticed in the last mile of delivery only, but with WareIQ’s cutting-edge technology, pin code allocation is automated and thus helps to correct wrong or incomplete addresses, which ends in saving unwanted extra logistics costs.Established in 2019, WareIQ, a Y-combinator backed startup, has rapidly grown to be the leading provider of full-stack eCommerce fulfillment services for some of the most reputed brands in India. WareIQ offers a full-stack platform for eCommerce companies to enable same-day delivery and next day delivery to customers – an Amazon Prime-like experience but accessible to everyone.WareIQ has customised offerings for merchants experiencing different order volumes as well as having different delivery speed expectations. WareIQ is probably one of the very few fulfilment tech companies in the world that have same-day delivery service for their customers under their product “WareIQ RUSH”.With world-class WMS functionalities, WareIQ handles the entire range of intricate operations in the eCommerce fulfillment process, ranging from Inbound Operations such as scanning and quality check, through 100% accurate Pick and Pack, to Inventory Management across all channels. WareIQ’s next-day delivery and same-day delivery services are helping eCommerce businesses set new standards with respect to setting customer expectations and fulfilling them with high efficacy. At the same time, WareIQ customers realise significant cost savings and wider reach due to better negotiations with shipping partners, strategically placed warehouses, economies of scale and scope in warehousing, and data-driven decision making.[signup]Shipping Aggregators for eCommerce FAQsIs WareIQ a shipping aggregator for eCommerce?WareIQ is a full-stack eCommerce fulfillment platform that provides the best eCommerce courier and last mile delivery services as well. Apart from that,  also acts as a shipping aggregator for ecommerce with shipping partnership across all prominent National & Regional Couriers, along with integrations with same day delivery partners in metros, covering 27,000+ pin codes.Why should you partner with a courier aggregator rather than an individual shipping service provider for your retail business?There are 4 significant benefits of partnering with a shipping aggregator rather than an individual shipping services provider:1. Cost: Shipping aggregators often can negotiate bulk rates with carriers, which can result in lower shipping costs for their customers.2. Multiple Carrier options: Shipping aggregators offer a wide range of shipping options from multiple carriers, allowing businesses to compare prices and delivery times to find the best option for their needs.3. Simplified Shipping Process: Shipping aggregators provide a single point of contact for shipping-related inquiries and issues, which can simplify the shipping process and save time.4. Reliability: The level of reliability of a shipping aggregator will depend on the specific aggregator and the carriers they partner with. However, partnering with a reputable shipping aggregator can increase the chances of reliable delivery and customer satisfaction.What to note when choosing a shipping aggregator for your company?• Total number of courier partners• Range of serviceable pin codes• Shipping rates• COD is available or not • Delivery Time• Tracking method• Remittance Period• NDR Management• RTO Management• Protection PlanHow long does WareIQ take to deliver?WareIQ provides the best service when it comes to delivery timeline. They offer same day or next day delivery services using their seller flex compliant fulfillment centers across India and strong partnerships with 30+ shipping/courier service providers like Delhivery, Blue Dart, Fedex, Ecom Express, Ekart etc.What are shipping aggregators?Shipping aggregators are platforms or services that consolidate shipping options from various carriers into a single interface. This makes it easier for customers to compare prices and delivery times from multiple carriers, and also provides them with a single point of contact for shipping-related inquiries and issues. Shipping aggregators help to simplify the shipping process for both customers and merchants, and can also offer cost savings by negotiating bulk rates with carriers.

February 08, 2023

10 Best eCommerce Shipping Companies & Startups in 2025

10 Best eCommerce Shipping Companies & Startups in 2025

What are the things you need to think about when selecting eCommerce shipping companies? The company's infrastructure, price, customer service response time, and integration with your orders software are essential. However, ultimately choosing online shipping services comes down to order completion and customer satisfaction.From the moment the order is shipped, many factors come into play in the final destination before the arrival of your product. Having choices for delivery and shipping services in India can ensure a great customer experience.The evolution of the eCommerce industry has led to a rise in the number of shipping companies trying to offer the best courier service to eCommerce companies. There are numerous providers, each claiming that they are the best, making it difficult for companies to find a provider that meets their standards.What Is eCommerce Shipping?Transportation is one of the most significant aspects of eCommerce. It can either make or break your business, as it's a significant way to satisfy customers and make your business strategy work. As eCommerce becomes more popular, the relevance of shipping is becoming more and more prominent. All eCommerce shipping companies are trying to provide a seamless experience and great returns for their customers. Opting for better transportation service makes shipping affordable and more manageable.The goal of shipping companies is to come up with an affordable and effective way of delivering and returning items. It is challenging for small businesses to compete in the e-market since big companies are adopting new technologies for efficient shipping. For example, large companies can deliver your product within a day now. [contactus_lilgoodness]What are the Benefits of eCommerce Shipping?Customers today want to know the status of their purchase and how long it will take them to get the package. Companies need to compete in this free market with fast shipping while maintaining competitive pricing and ensuring they provide a free service.5 Benefits expected from eCommerce Shipping Companies are as follows:Choosing the best carrier at the lowest cost It is the primary and essential thing that a seller cares about. The latest technology allows sellers to instantly compare the carriers and their services to choose the best service for each shipment according to the shipping priority and the cost of it.To meet the buyer's delivery expectations, you should know that there are benefits to having multiple carriers. With eCommerce shipping companies, retailers can compare and find the lowest-priced carrier option for your order by integrating advanced platforms into their supply chain.Smoothen the shipping processOnline shipping services in India must achieve customer satisfaction above everything. These companies are designed to optimize every transaction. The best logistics will be automatically selected based on a specific customer's needs and region. eCommerce solutions help businesses simplify delivery. For example, a business may have customers in different countries or regions. Centralising distribution to one location simplifies things for companies sending products internationally.Retailers should be able to deliver numerous products to a large network. eCommerce shipping service companies determine when deliveries are not meeting expectations by using the best mix of carriers. Their courier partners offer flexibility in carrier services depending on the customers in that area. By aggregating rates for carriers and holding them accountable, companies can get better rates.Real-time solutions for shipping problemsIf you're an online shopper, you need to ensure that the eCommerce shipping companies can provide you with tracking. It ensures not only your confidence as a buyer but also for the retailer by proving that the shipment reached its final destination. Businesses can track packages to solve problems such as location delays and missed delivery dates. Tracking packaging will also allow customers to have up-to-date information on their deliveries and make their experience more personalised.Customer service departments can communicate with customers in real-time while they wait, troubleshooting and sending products from a local center if the customer is willing to wait. If the customer wants to collect their product from a store, they can do so. They will have reduced customer service calls and increased browsing on the retailer's website - offering more exposure to the products, and some customers may purchase more as a result. Data on carrier performance can complement negotiations. Tracking deliveries with exceptions gives reliable insight into data on carrier performance.Negotiating contracts and getting valid invoicesOpportunities for savings exist when retailers partner with eCommerce shipping companies. These solutions allow retailers to recognize if any surcharges or other fees were incorrectly applied to their shipments. An audit system can automate the hard work of invoice matching. It will help you seamlessly identify discrepancies and allocate your account with ease and sophistication.Making data-driven decisionsWithout access to analyse real-time shipping data in a Business Intelligence platform, retailers are unable to comprehend how distance, delivery speed, package size, and density effects spending across their transportation carrier landscape. They can't see how (or where) improvements will (or should) take place, which puts them at a disadvantage when it comes to carrier talks. Understanding how changes in fulfillment affect zone and carrier service-level downgrade possibilities is crucial, for example, if a retailer is increasing ship-from-store or locating a new distribution center.Creativity and education are essential in any profession, but one needs to understand that there is a type of creativity that comes only through training. It can be tricky to figure out carrier reliability using only a simple evaluation of delivery success rates. The solution might be through simulating deliveries and using the results. Retailers can use this process to find bad carriers and realise which are good by looking at simulation success rates.eCommerce shipping companies have significant benefits, one of which is better rates for package delivery. It can automatically match the invoices with deliveries that go out and track which parcels have been delivered. With a multi-carrier network, businesses can control rates and manage how packages will be provided.What are the Costs Associated with eCommerce Shipping?73% of shoppers expect pocket-friendly, express deliveries when they shop online. One way to decrease the cost of your shipping rates is to use a carrier that offers competitive pricing. Here are the expenses associated with eCommerce shipping companies and some extra information to help you with your eCommerce shipping needs.Dimension of the Package Shipping rates depend on the size of the package. eCommerce shipping solutions will determine the price based on the length, height, and width measurements. They use the dimensional weight to determine the cost of larger packages. Weight of the PackageThe weight of the package is calculated by its dimensions. If this weight exceeds the dimensional weight, you will have to pay additional shipping costs.Intercontinental Shipping OptionsShipping zone tracking is a way of measuring the distance between your package's origin and destination. The number ranges from 1 to 8, and in the continental US, they can vary from Zone 1 to Zone 8. Carriers calculate the logistics cost from where a package is shipped, but that zone may change depending on their location.Shipping and HandlingWhen an order is placed and the seller dispatches the product, a carrier partner has to handle a lot of things and pay several types of fees. The shipping fee covers only the shipment of the item. Handling fees cover every step in getting it to its destination, including retrieving it on picking lists, moving inventory, packing shipments, and loading up trucks.13 Factors to Keep in Mind When Choosing eCommerce Shipping Companies for Your BusinessPricingThere are several considerations when you choose top shipping companies in India for eCommerce business. You can go with free shipping and inherent costs, or you could look into a budget shipping option that fares much better.Can free shipping impact your business?Research your competitors' prices and shipping rates and the availability of insurance. You can buy insurance commissioned by you or one supplied by your postal carrier. And, be sure to verify that shipping prices are included in a plan before it's finalised for online sales.Speed The experience is worth the wait. The Customer will buy again if they know their order is progressing and that it is being tracked with a status of "In Process" or "Complete." Customers may need to wait an extra few days to place an international or customised order but say Amazon should be able to provide speedy service when delivering a same-day item.eCommerce shipping companies should have specialised personnel, large fleets, and vast networks of delivery personnel to ensure fast, reliable delivery. Ask your provider about potential fees beforehand to make sure you meet deadlines.SLA (Service Level Agreement)Both the price and delivery speed depend on your SLA. Consumers will generally order products from the company to receive their orders quickly. To reach this satisfaction, the company needs to deliver its order promptly and provide speedy delivery to customers. Your agreement may also include additional online shipping services required for the shipment.Service availabilityYou should know when shipping companies for eCommerce operate, it could incur shipping delays. When providing delivery/ shipping dates to customers, specify the data in your SLA.ReliabilityPeople want to receive what they ordered. It would help if you worked with an eCommerce shipping solution-providing companies that guarantee the quality of your products and get shipments to your customers as quickly as possible, despite unforeseen events like severe weather or infrastructure challenges. ReachOne of the important pieces of information that a shipper needs to identify is the reach of their carriers. It describes the locations and areas where they operate and the states and country encompassing their fleet. Delivery must be able to serve specific sites that may be hyperlocal or rural, so make sure that the eCommerce shipping companies are competent. Previously, a significant concern was delivering products on time, but other logistical issues may be more critical. Courier partners provide various services to the industry, including COD coverage and special handling for sensitive items. These added services could also expedite your shipment.AccountabilityBusiness owners lose money when the delivery time for their products becomes too long. It is a must for an eCommerce owner to know their package's whereabouts to provide quick customer service. The shipping company's warehouse is often situated outside the city, making the customer experience even more stressful. A simple tracking solution helps both sides to get through these difficult situations. Many eCommerce packages show shipping information on their apps, including pick-up locations, current status, and estimated delivery times.Monthly GoalsBy working with carrier partners, the possibility goes high to develop goals for reducing RTO. If you want more shipments, the best shipping company will also help you with this. You can set up milestones such as the average shipment quota to meet over a week or quarter.Payment CyclePayments for services should come within a time frame, like monthly payments. While signing a partnership agreement with a new company, you should specify your payment cycle. Paying ahead of time prevents you from being charged late fees on a credit card. Use a clear payment cycle to avoid unexpected charges after the end of the month.Cash on Delivery AdjustmentsCOD reconciliation is a crucial step in the whole range of services, including handling the item and collecting signatures from customers when they receive their orders. When you send a COD shipment, it includes the remittance of payment for that order, plus closing any mismatched accounts in the company's books. Charges for COD orders are not accounted for until they are transferred from the carrier to your company. You may be unwittingly paying more than you should.Value-Added ServiceseCommerce shipping companies often provide value-added services such as ensuring that your packages are safe and in perfect condition upon arrival. DHL can offer you exceptional packaging for your business, such as customised packaging and temperature-controlled transit. DHL also provides a choice of vehicles and other services. Before you decide on your order, consider the additional services you may need for the shipment if you are shipping internationally or domestically.PenaltiesIt is essential to specify penalties. Missing shipments or deliveries should come with strict consequences proportional to the amount. Monitor the accounts and impose fines if it is not fixed. To prevent fraud from occurring, you can purchase insurance from the carrier too.VisibilityTransparency is crucial to successful eCommerce shipping companies. Without visibility, you won't be able to keep track of your orders and stay on pace with your latest sale. Online retailers need to have a robust delivery system to keep their customers comfortable and satisfied. Customers get anxious when they don't know where their orders are, and thus, the courier partner must be able to provide updates on the package.From the customer’s point of view, you can improve your customers' delivery experience by choosing appropriate shipping methods. If you offer several shipping options, it is essential to choose the right ones. Limiting your options to the most reputable best-of-the-best shipping companies will reduce researching time. Before narrowing down your options, you should research each company's past track record to find the suitable option for your shipping needs. Read along to know about the top 10 shipping companies in India.Top 10 Most Trusted, Best eCommerce Shipping Companies [Updated List for 2025]More than 120+ eCommerce shipping companies in India provide high-quality, cost-effective services for small and medium to large-scale eCommerce businesses. Here's a list of India's top 10 Best eCommerce shipping/courier companies and what they offer. 1. DelhiverySourceDelhivery started as a logistics company, but now it provides other services in the e-commerce industry. The company specializes in big companies, offering same-day and next-day delivery, and 75% of them are major eCommerce stores. Delhivery has efficient reverse logistics and COD without glitches. Delhivery also integrates with the user's software to generate shipping labels, cancel orders, estimate accurate EDDs, and manage exceptions for shipping companies.It provides supply chain solutions to 21000 active customers.It has a nationwide network servicing over 17000+ pin codes. 21 automated sort centers, 86 gateways, and 80+ fulfillment centers.It provides services like Express Parcel, Truckload Freight, Partial-Truckload Freight, Delhivery Cross Border, etc.It has a team of over 66000 people that works to deliver 24 hours a day, 7 days a week, 365 days a year.2. DTDCSourceDTDC specialises in handling eCommerce businesses. Offering many options for delivery, DTDC provides the convenience of using custom shipping methods that are convenient and readily available. With the DTDC API, you can access a variety of shipping methods, tracking notifications, and necessary documentation. The API also provides instant access to seamless on-demand services.Has a presence in more than 500 district headquarters through its huge network of more than 11,000+ franchisees.Has extended services to over 11,400+ Pin codes, handling more than 12.5 million shipments per month.Has a field workforce of more than 40000 resources with 4 Zonal offices, 20 strategic regional offices, and over 570 operating facilities across India.3. Blue DartSourceBlue Dart is a strong contender for the best shipping company in India. It provides you with various packages, covering delivery to over 150 countries and 35,000+ pin codes in India. It also offers a tracking service, so your customer will know when their order is being delivered.Has delivered consignments to over 35,000 locations in IndiaHas delivery services covering over 220 countriesHas distribution services including air express, supply chain solutions, customs clearance, and freight forwardingHas warehouses at 85 locations across the nation as well as warehouses at the 7 major metro cities (Delhi, Mumbai, Ahmedabad, Bangalore, Hyderabad, Kolkata, and Chennai)Learn More: 3PL Warehousing Companies4. FedExSourceFedEx provides a range of services in other countries and is used by businesses that want to save money on shipping. It can work with various products, including heavy, fragile items and hazardous substances.It claims to be faster in residential locations than UPS Ground.It allows recipients to use their FedEx account when receiving shipments.5. GATISourceGATI is a relevant peer on the list of top Indian delivery services. GATI is an Indian company with a reach that extends to 735 out of the 739 districts in India. Gati started its operations in 1989 and has delivered packages to 19,000+ different locations around India. They offer express delivery, transportation mechanisms, and warehousing solutions. They also specialise in COD orders, allowing customised pick-ups from warehouses.It has a nationwide network of 735 out of the 739 districts which cover 19,800+ PIN Codes in India.It includes Express Distribution, Cold Chain Solutions, Air Freight, E-commerce, First Mile Delivery, and Last Mile Logistics, etc.It also offers exclusive B2C services like Bike Express, Laabh, Student Express, and others.It has over 30 years of experience and the expertise of a dedicated team of professionals spread across the country.6. DHLSourceDHL is a primary international delivery service that can connect you with any location worldwide. Customers benefit from their sophisticated and comprehensive system to ship products efficiently. DHL Courier Company, the world's largest international courier company, has implemented a system that reduces waste and minimizes the company's carbon footprint. This renewed system covers more than 26,000 pin codes, shipping all over India.It covers 26,000+ pin codes across IndiaIt uses a system that reduces waste and minimizes the company's carbon footprintIt is the world's largest international courier company7. EKartSourceIndian-based Ekart Logistics is the number-one online shipping service provider in the country for both last-mile and first-mile delivery. Established in 2009, Ekart Logistics was initially an arm of the Flipkart eCommerce platform. With the Ekart Logistics API, e-commerce stores can provide various payment processing tools to their customers.It was initially an arm of the Flipkart eCommerce platformIt uses an API that helps e-commerce stores to provide various payment processing tools to their customers.8. Ecom ExpressSourceEcom Express is the preferred delivery service for Indian eCopters. Ecom Express provides excellent customer service with unmatched industry standards. For example, you can return an item using a different courier service but guarantee that it will arrive within 72 hours. It is possible because these couriers offer expedited delivery options.It has a presence all over the country including 29 states and union territories. It operates in across 27,000+ PIN codes over 2650+ townsIt has also invested in Paperfly, Bangladesh’s largest third-party e-commerce logistics (3PL) firm.It uses automated solutions and cutting-edge technology to enable first-mile pickup, processing, network optimization, and last mile delivery.9. Safe ExpressSourceSafe Express offers the fastest and most efficient way to deliver a package. They've been in business for more than 20 years, serving more than 28000 different pin codes, and shipping all over India. They use PRS-enabled intelligent devices that can help companies get ahead by making sure packages are delivered efficiently and on time. Receiving proof of delivery is standard practice with Safe Express, which gives online retailers an added edge.It has the Largest-fleet of 9000+ GPS-enabled vehicles and the Largest Network of 31187 pin codes across India.It operates on 2088 routes and delivers 134 million packages a year to over 5000 corporates across India.Its 3PL Services has a total Warehousing space of more than 18 million+ square feet across the nation.10. Shadow FaxSourceShadowfax is an end-to-end logistics company that offers fast delivery to eCommerce businesses. With this service, retailers and e-tailers can provide their customers with prompt delivery of their products. With Shadowfax, you can get quick deliveries throughout 10,000+ pin codes across 500+ cities.Shadowfax is the largest tech-backed logistics company in the marketplace that helps businesses to outsource last-mile activities.It launched India’s 1st delivery SuperApp to accelerate the growth of delivery partners to access multiple opportunities on a single platform.Currently it is fulfilling 1 million orders in a day, and has 100K+ daily active users (delivery partners) in more than 600+ cities in India, in 7000+ pin codes.Hope, Now you can decide amongst this list of top 10 shipping companies in India for the growth of your business.Conclusion: How Can a Fulfillment Company like WareIQ Act Like a Shipping Aggregator & Help eCommerce Businesses with Shipping?eCommerce shipping companies automate order fulfillment, logistics, and shipping operations for eCommerce businesses; it provides an automated way to manage these tasks. Good shipping companies for eCommerce will simplify the order fulfillment process and keep delivery costs low. This way, you can get your packages delivered to customers quickly and stay competitive in today's marketplace.Same-day and next-day shipping has become a major driving factor for many customers. 92% of them said they would choose the fast service over a slower one, enhancing their experience. The availability of free-of-cost and more secure deliveries by big names such as Amazon and Flipkart raises other D2C eCommerce brands' delivery expectations. Most customers abandon an online shopping cart because they don't want to pay for shipping, and others are deterred by long wait times.Shipping is a core function of eCommerce. It's easy to make customers happy if your products are delivered fast. You can use a shipping solution to streamline your order-processing workflow. Advanced eCommerce shipping companies will ease many previously struggling tasks, such as generating shipping labels, GST invoicing and handling order packaging. You can complete these jobs and get your package ready to be dispatched with a few clicks. Different shipping companies have their own pros & cons. Costs, shipping speed, quality of service, timely delivery, and customer support vary with each shipping/courier company.Hence, it's better to outsource the task of shipping not to a single shipping company, but to a shipping aggregator like WareIQ which has partnered with all the leading national & hyperlocal top shipping companies in India.Established in 2019, WareIQ, a Y-combinator backed startup, has rapidly grown to be the leading provider of full-stack eCommerce fulfillment services for some of the most reputed brands in India. WareIQ offers a full-stack platform for eCommerce companies to enable same-day delivery and next day delivery to customers – an Amazon Prime-like experience but accessible to everyone.WareIQ has customised offerings for merchants experiencing different order volumes as well as having different delivery speed expectations. WareIQ is probably one of the very few fulfillment tech companies in the world that have same-day delivery service for their customers under their product “WareIQ RUSH”.With world-class WMS functionalities, WareIQ handles the entire range of intricate operations in the eCommerce fulfillment process, ranging from Inbound Operations such as scanning and quality check, through 100% accurate Pick and Pack, Inventory Management across all channels. WareIQ’s next day delivery and same-day delivery services are helping eCommerce businesses set new standards with respect to setting customer expectations and fulfilling them with high efficacy. At the same time, WareIQ customers realise significant cost savings and wider reach due to better negotiations with shipping partners, strategically placed warehouses, economies of scale and scope in warehousing, and data-driven decision making.WareIQ’s WMS, a centralised tech platform helps to better manage undelivered orders by reducing NDR processing time by 12 hours – a multifunctional NDR dashboard helps to track and take immediate action for undelivered orders in real-time, thereby reducing RTO by up to 10%. Automatic replenishment recommendations and easy purchase order creation capabilities on the WareIQ platform further empower eCommerce companies to leverage all possible ways of increasing their ROI.[signup]Ecommerce Shipping Companies FAQs (Frequently Asked Questions)

February 08, 2023

What Is eCommerce Shipping? A Complete 2025-26  Guide to Processes, Benefits & Best Practices

What Is eCommerce Shipping? A Complete 2025-26  Guide to Processes, Benefits & Best Practices

Transportation of a product procured from an online retailer by a customer to their door is known as eCommerce Shipping.The above is a simple definition. However, today's eCommerce shipping & delivery involves highly complex processes - ordering, picking and packing, labeling, shipping, tracking, communication, and returns - that work seamlessly to deliver the product at the right place, time, and price.What is eCommerce Shipping?eCommerce shipping is essentially the transportation of an ordered product from the warehouse or fulfillment center to the customer's location, where delivery personnel will handle the last-mile phase of the order fulfillment process to deliver it to the customer. Shipping for eCommerce is a critical function of online retail as it is a crucial differentiator in satisfying and retaining a customer. Any business strategy of an eCommerce set-up must consider the capability to ensure the timely delivery of a purchased product safely at a reasonable cost. Developing and implementing the right shipping process with the right partners ensures a controlled and inexpensive delivery operation.The goal of an e Commerce shipping plan is to have an inexpensive and efficient process that delivers the product safely and on time, every time.The advent of eCommerce has given rise to fast deliveries of products that one shops for from the comfort of their home. Thus, e Commerce shipping has become a vital aspect of a successful eCommerce business, as it offers both convenience and quick deliveries to customers. Hence, an eCommerce business that delivers a product purchased online quickly, safely, and on time can sway buyers, increasing sales and retaining loyal customers.Poorly-planned shipping for the eCommerce process may significantly impact the success of an eCommerce business. A weak shipping process implementation could lead to late deliveries, high shipping costs, unfulfilled or misplaced orders, wrong items shipped, ambiguous return policies, and poor or damaged packaging, thus, impacting the business[contactus_lilgoodness]Suggested Read: What is Shipping Policy?What are the Processes Involved in eCommerce Shipping & Delivery?The shipping process in eCommerce involves receiving an order from the customer and all the ecommerce operations after that to successfully deliver it to the customer including confirming the order, locating the relevant products in the warehouse, packaging them, and having them picked up by the shipping company, that will eventually transport it to the same city or town as the customer, from where on-ground delivery partners will pick it up and provide the last-mile delivery to the customer's exact location. The eCommerce delivery process has three preliminary stages:Order ReceivingThis process begins with the customer placing an order and the seller confirming it. Once it has been confirmed, the products need to be located in the warehouse and confirmed that they are in stock, after which the next phases can commence.Order ProcessingOrder processing involves scrutinizing every detail of the order such as making sure that the product is not damaged, checking the number of items or units ordered, checking the accuracy of the delivery address and which route and courier provider would be the fastest, which lays the groundwork for the product to eventually be picked up and transported by the relevant eCommerce shipping company.Order FulfillmentThis involved the chosen eCommerce shipping company picking up the order after all the final checks and inspections are done to make sure that everything is accurate. Depending on where the customer is located and the proximity of the warehouse or fulfillment center to them, the journey will vary accordingly. Once the order reaches the final destination, it is unloaded and is picked up by the delivery partner, who will eventually handle delivering the order to the customers' doorstep.What are the Various Costs Associated with Shipping for eCommerce?Shipping for eCommerce and logistics costs are complex, and hence an overview of the various expenses associated with eCommerce shipping is given below:Shipping CostsShipping costs are calculated by considering the following:Dimensions (lxbxh) – volumetric and gross weightAll shipping carriers assess both volumetric and gross weight for calculating shipping costs. The higher weight of the two is considered, and the rates are calculated accordingly. The gross weight is the package's actual weight, and the volumetric weight considers the size (l x b x h) of the box to determine the shipping cost.The distance to the doorThe distance between a package's origin and destination is considered when calculating shipping costs. Thus, the distance between two different points of origin, and shipping to the same destination, may significantly differ. And so, the longer the shipping distance, the higher the shipping cost.Shipping rates structuresGenerally, most eCommerce businesses use the following two shipping rate options:Flat rate shipping As the name suggests flat rate shipping is the rate charged is uniform for all orders within a particular range, like weight range (volumetric or gross), order value, delivery distance, or some other categorization.The disadvantage of this rate structure is that a few orders will be overpriced and others underpriced.Real-time ratesWith this option, the website displays the actual shipping rates offered by the carrier per the weight of the package, the type of service, and the shopper's location. This rate structure charges the correct amount to ship the package to the shopper's location. Free ShippingMost eCommerce businesses increase their sales conversions by offering free shipping. For most consumers shopping online, free shipping is one of the main reasons for completing a purchase on a particular site, thus building customer loyalty.eCommerce businesses can offer free shipping without losing money, as follows:Incorporating shipping costs into product costing.Offering free shipping for a minimum purchase value.Providing a loyalty program and charging a fee in place of free shipping on all orders.Suggested Read: What are other ways to reduce shipping costs?Handling CostsHandling fees cover everything other than shipping costs. It includes staffing costs for picking and packing items, labeling, loading/unloading the vehicle, and other fulfillment services.PackagingPackaging affects shipping costs and customer experience, affecting the brand image. The delivery person and the packaging represent a brand that the customer personally interacts with first-hand.A well-executed packaging is a vital feature that fosters brand loyalty and customer retention. Conversely, poor or easily damaged packaging leads to a disappointed customer.  The Right PackagingThere are plenty of packaging options from which one may choose. For example, consider the following to help determine the right packaging option:The type of product.The shape of the product.Weight (volumetric or gross) of the product.Is the product over-dimensional?Fragility or durability of the product.Does the manufacturer supply the product with packaging?Whether to go for plain packaging or brand the packaging.Custom PackagingThough custom packaging will be expensive, top-quality packaging can help one's brand stand out in a competitive environment. Good packaging can create a memorable experience, go viral, and build brand loyalty.Sustainable PackagingWith rising eCommerce sales, the waste generated increases. Further, the widespread awareness of the current global environment scenario means that choosing sustainable shipping for eCommerce and packaging solutions will help improve one's brand image, leading to increased sales.Shipping Carrier UsedOutsourcing shipping services to a 3PL can help eCommerce businesses expand operationally and negotiate better shipping discounts - lowering overall costs and increasing profits.A sizeable 3PL network of fulfillment centers can also help eCommerce stores with lower shipping costs and transit times.SurchargesExtra costs added to a base rate are surcharges. Any charge exclusive of the regular shipping and handling rates affects the shipping price.Here are a few surcharges:Fuel surcharge: it covers the fluctuating price of oil. It’s a percentage of the shipping cost and changes once a week.Over dimension surcharge: means an oversized or bulky non-standard package, which is non-stackable or fragile. Such packages get charged more.Surcharges for remote territories: are additional fees carriers charge for delivering packages to remote areas, like beyond city limits or the service area covered by the carrier.Dangerous/Hazardous goods: pose a possible risk to other packages carried with it and a delivery person or people near it. Hence such packages incur surcharges. ReturnseCommerce returns have now grown into a massive issue. The Paypers’ 2021-2022 Report says shoppers return anywhere from 10% to 40% of their eCommerce purchases. For businesses, returns create challenges in terms of higher logistical costs, increased handling costs, and risk fraud. Also, if the customer returns the product in a damaged condition, the business bears the costs involved in either product refurbishing or disposal.The returns process can be daunting, inconvenient, and frustratingly slow for shoppers.10 Best Practices in eCommerce Shipping for Competitive Advantage in 2025Adopting the best practices for eCommerce shipping is vital for achieving success as this is the differentiator that helps one stand out amongst a host of competitors. It is also proven that nearly 50 to 60% of online shoppers don't buy from eCommerce stores offering high shipping costs. Hence, the strategies listed down below should be followed:Form a Team"You are only as strong as your team." — Dominique Wilkins.So go ahead and form a team. It is vital that the business generates leads, attracts shoppers to your site, increases conversions, and handles customers' concerns on shipping efficiently, effectively, and courteously. Accordingly, the following teams will be required sooner or later to grow a successful business:The Marketing Team: designs flyers and promotions to attract visitors to the site. The marketing team also carries out communications of such promotions to customers. Communication could be by emails, sms', blogs, vlogs, social media, and online advertisements. The Web Designers and Developers Team: ensure the site is attractive and easy to navigate for potential customers. Like the product listings and offers, the content is explicit and without ambiguity. Customers must also be able to notice the various shipping options and policies available, preferably before checking out. The Fulfillment Team: ensures that the orders received are processed quickly. The correct items per the order are picked, packed, shipped accurately, and on time. The Customer Service Team: is one of the most critical. A missed or delayed delivery is most aggravating for a customer. They must know how each phase in the product lifecycle affects the customer and how to respond to customer concerns satisfactorily. Concerns could be about a particular ongoing promotion, shipping options or policies, and myriad other issues.Set the Right GoalsSourceIt is essential to set a goal for yourself. You must know where you wish to go and how to get there. One must review one's path from time to time and then make a course correction if required considering where one wishes to be. Then decide on a strategy that would best help one achieve the desired goal.Set SMART (Specific, Measurable, Achievable, Relevant, and Time-based) business goals for yourself. Then decide on a strategy. The goals must be clear and concise, which will ensure a profitable shipping strategy with an efficient shipping process and operations. Here are a few questions that one needs to answer to set goals and strategy:What is your target market? Do you wish to acquire international customers or stay domestic? Do you want to brand yourself, or is it simply a side-hustle? Do you want to generate more business and earn profits? How would you do it?How can one increase conversions? By offering free shipping or various shipping options or offering competitive price rates, one can increase conversions.How can you increase the average order value? Maybe by offering free shipping for minimum order quantity/value or a flat shipping rate to high-value or multiple products bundled together.How can you expand the market or increase the target audience? You may do that by partnering with a large 3PL having an extensive network of fulfillment centres. Thus, being able to ship order to new geographies or by introducing newer, fast-moving products.How to decrease costs – by exploring possibilities of tying up with major carriers or 3PL, try cheaper packaging options or alternate suppliers offering to ship the product to the customer directly. Furthermore, by showing more affordable products than existing suppliers, increasing efficiency by streamlining the eCommerce operations through process reviews, and thorough education of fulfillment teams, one can decrease costs.Right Return PolicySourceThe reverse logistics process in eCommerce entails collecting a purchased product from a customer and putting the returned item in stock if undamaged. This process is a cost concern for an eCommerce business and, if mismanaged, will affect its profitability.Generally, a customer happy with a business's return policy will shop with the same retailer again. The reverse is also true: shoppers unhappy with the returns process will, in all likelihood, never shop with that business again.Hence, have a customer-friendly return policy and process returns quickly. Right Shipping StrategySourceHere are the following shipping strategies that one may use per one requirement.Several eCommerce businesses have successfully used many of the below-mentioned shipping aggregation methods as a strategy:Real-Time RatesSourceDisplay rates in real-time directly from major carriers. Though this strategy will get you the best rates, it cannot be used as a promotional tool because there could be marked variation in rates. Benefits:Cheapest shipping option.You can offer to ship to new geographies at lower costs for expanding your business since you can take advantage of scale.Same-Day DeliverySourceSame-day delivery requires a highly efficient fulfillment with equally efficient logistics operations. The disadvantage involves deploying plenty of resources, making the entire process costly. Benefits:The fastest delivery time will be the USP (unique selling point) to increase conversions. With increased conversions, one's reputation and brand image increase, leading to higher revenues.On the flip side, one should not adopt same-day delivery as the first go-to strategy. Instead, a two-day or overnight shipping would be a more uncomplicated strategy to implement initially.Once a robust team handles the fulfillment efficiently and a capable, trustworthy shipping partner is signed up, you could then think of offering same-day delivery service to your customers.Free ShippingSourceMost customers shopping online expect to be offered free shipping. Benefits:It fulfills the customer's expectations.It directly improves conversion rates, which builds customer loyalty and retention, thus leading to higher profits. Though free shipping is free for the customer, ensure that higher product margins cover this cost, else you will lose money on every sale.Flat Rate or Standard ShippingSourceOne way to avoid offering free shipping is to provide a flat rate or standard shipping to the customer. A flat rate charged for shipping any product ignores the type or size of the product or order value. Table rate shipping offers a low flat rate for shipping a product close to the fulfillment center, which progressively increases with the distance from the fulfillment center to the destination.Depending on the minimum order value or order quantity, one could also charge a flat rate. Beyond a specific order value, one could offer free shipping if the costs are covered in the sale price of the product sold.Alternative Shipping StrategiesSourceYou could try any of the above strategies that you are sure will not affect your bottom line.You could also think of alternative strategies like combining various shipping strategies to improve customer satisfaction and profits. This kind of alternative strategy could lend itself to designing new promotions. Here are a few:Offer standard and express shipping with assured delivery time at checkout so that customers requiring fast delivery can opt for it. OfferfFree shipping is it drives customers to your site. At the time of checkout, ensure to offer express shipping at a higher rate for faster delivery.Offer Tracking services for shipments.Offer branded shipping.Ensure the customer can track product shipments by providing a tracking service. Today, most eCommerce shipping solutions and 3PL offer tracking services that you could leverage.Opt for Multiple CarriersSourceOpting to partner with multiple carriers to provide shipping for ecommerce has many benefits for online sellers. In addition to having the choice of the best services, it can also lead to lower costs.Benefits:Retailers are not dependent on a single shipping companyFirms can choose the shipping company with the best ratesFirms can choose the shipping company with the fastest delivery optionsThe order will always be delivered at the fastest rate and the cheapest priceRetailers can choose different shipping companies, depending on the nature of the goodsWhat are the Benefits of eCommerce Shipping?Automated shipping processOne can control the eCommerce shipping process with automated shipping. The system updates the inventory, the order tracking numbers, the courier reports, and the order delivery reports. An automated eCommerce shipping system replaces all manual processes, thus reducing human error and streamlining the fulfillment operations. An eCommerce shipping solution helps you import and export files, confirm/cancel orders, update inventory status, and choose the courier service.Sales channels integrationAny eCommerce shipping solution will automatically sync the purchase orders with your sales to start further fulfillment operations. You can thus process the orders and provide the tracking details and status updates to your customers in real-time. Save time and moneyWith an automated solution, you gain access to multiple channels and can offer faster deliveries at discounted eCommerce shipping rates enabling you to reach more customers.Non-delivery reportsOrders not delivered and returned are a massive loss for any eCommerce business. Automated eCommerce shipping solutions can reduce this loss to a large extent. Reports detailing the delivered and undelivered orders are easily generated using automated solutions. You can even determine which courier/carrier partner was responsible for the delivered and undelivered packages and take action accordingly. At the end of each month, you may analyze which partner is diligent and saves money for you and which doesn't.Returns managementFor an eCommerce seller, handling order returns is the most challenging. An automated eCommerce shipping solution will help manage your returns.The system will effectively manage returns and make your customers' shopping journey a wonderful experience.Thus, an automated eCommerce shipping solution will help you with the following benefits.Quicker deliveries.Customer satisfaction, repeat purchase, and retention.Improved reputation and brand value.Higher sales and increased profitsSave time and moneyHow to Choose an eCommerce Shipping Service for Your Business in 2025?Small eCommerce business owners must partner with a suitable eCommerce shipping carrier to offer cost-effective shipping solutions to customers.When choosing an eCommerce shipping service that is right for your business, one must consider cost, shipping schedules, and type of packaging.Customers must be able to track their orders.Have a return service that is friendly and efficientA 2018 research by Deloitte recorded that 72% of shoppers said that free shipping was the number one reason to shop online. Today, many customers expect free eCommerce shipping for their online purchases with a one or two-day delivery time. Established companies could easily attain this goal, but this would be an enormous undertaking for small business owners. Though small eCommerce businesses may find it impossible to offer this strategy, by accepting the challenge of providing free eCommerce shipping, they could gain a loyal and grateful customer who will come back to shop repeatedly.eCommerce businesses must strive to review their shipping and fulfilment strategy and processes to succeed. However, the overall process becomes easier to manage once you partner with the right shipping partners. ConclusioneCommerce is growing at a rapid pace. eCommerce Shipping is a challenging activity for any business, let alone an eCommerce business. Every business must find the most appropriate shipping strategy to adopt. It's not a one size fits all solution. Different companies have their challenges, and it will take time and continuous fine-tuning to arrive at the most optimum solution and strategy.Evaluate your strategy periodically to ensure that you continue to deliver the best service, with the best customer experience, as an outcome at the lowest price possible. WareIQ can help fulfil all your eCommerce shipping requirements in addition to a host of other services.WareIQ is an end-to-end solution for e-commerce fulfilment that allows you to ship 90% of your orders across India in 1 day – just like Amazon.Customers don’t want to wait for orders to reach them within 5-15 working days, instead by default, they end up comparing all shipping options to Amazon and expect their orders to reach them within 2 working days. Evidently, e-commerce stores that don’t offer this will lose customers to Amazon. To survive and remain competitive e-commerce businesses have to ‘deliver’ on this expectation. WareIQ’s technology prioritises speed and scale to give you complete control over your logistics and offer Amazon-like delivery to your customers. WareIQ unifies all your logistics operations into one platform so you can manage everything in one place – from inventory, orders, and warehousing, to shipping, delivery, and returns. No more wasted resources and fragmented data from a hundred different tools.WareIQ has shipping partnerships with all the prominent national and hyperlocal eCommerce courier service providers to enable last-mile delivery services for all eCommerce players. Our clients have an option to choose from 20+ shipping companies to enable faster delivery in 1-2 days.[signup]Ecommerce Shipping FAQs (Frequently Asked Questions)What are the most common eCommerce shipping options?The most common eCommerce shipping options include standard shipping, expedited shipping, same-day delivery, local delivery, international shipping, and in-store pickup. Each option varies in speed, cost, and availability depending on the seller’s logistics setup and the buyer’s location.What is eCommerce shipping?Transportation of all the products and services purchased online from a retailer to a customer’s delivery destination is referred to as eCommerce shipping.How do I choose an e-commerce shipping service for my business?Factors you should consider while choosing a shipping service for business are:Shipping destination: Consider the countries or regions you want to ship to and select a shipping service that offers coverage in those areas.Delivery speed: Determine the delivery speed requirements for your products and choose a shipping service that offers the necessary options.Shipping cost: Compare shipping rates of different services and choose the one that offers the most cost-effective options for your business.Package size and weight: Consider the size and weight of the products you will be shipping and choose a shipping service that can handle your needs.Carrier reputation: Research the reputation of different shipping carriers and choose one with a track record of reliability and good customer service.Integration with your e-commerce platform: Choose a shipping service that integrates well with your e-commerce platform to make shipping and tracking as efficient as possible.Customer service: Consider the level of customer support offered by the shipping service, including response time and availabilityWhat are the top shipping solutions for eCommerce?WareIQShipperHQShipStationAfterShipShippingEasyHow is eCommerce shipping & delivery cost calculated?To calculate a shipping cost, simply weigh the product and use a shipping cost calculator. If your package is small yet heavy, ask for a shipping cost based on dimensional volume, which may be less expensive. When calculating postage by weight, remember to use the entire weight of the package rather than the product’s weight.How can I reduce eCommerce shipping costs? • Try to Reduce the weight of packages• Opt for right-sized packaging• Whenever possible choose flat-rate shipping• Keep monitoring rate changes• Use WareIQ shipping to cut costsRead about more ways to decrease shipping costs in detail.How does WareIQ help in shipping for eCommerce?WareIQ provides end to end fulfillment services to eCommerce companies. WareIQ gives an option to the eCommerce & D2C brands to select from the best courier/shipping partners to optimize eCommerce shipping & logistics. Apart from that, eCommerce companies can do the following:Track shipments in real timeCollaborate at shipping level with your courier partnerPredict anomaliesCatch delivery failuresOvercome escalationsHow can you distinguish your brand through your shipping strategy?By offering good branding and a positive customer experience and this is what you can do:Offer fast and reliable shipping: Offer multiple shipping options with delivery speeds that meet or exceed customer expectations. This can help set your brand apart and build customer loyalty.Provide excellent customer service: Offer exceptional customer service, including easy-to-use tracking, prompt response to customer inquiries, and a streamlined returns process.Personalize packaging: Use custom packaging that reflects your brand, including branded boxes, custom tissue paper, or branded shipping labels.Offer free shipping: Consider offering free shipping for orders above a certain value. This can be an effective way to differentiate your brand and attract customers.Add a personal touch: Include a personalized note or small gift with each order. This can help build a connection with customers and set your brand apart.Offer eco-friendly shipping options: Offer eco-friendly shipping options, such as using biodegradable packaging materials or using shipping carriers that prioritize sustainable practices.How to ship products to online customers?You ship and deliver products to eCommerce in a few easy steps:Calculates the shipping chargesDecide the courier company through which you will ship the orderPack the package properly so that it doesn’t get damaged while transitGet proper shipping labels so that right product reaches the right customerGet the product shipped & dispatched through an eCommerce shipping company like WareIQTrack the order till it reached the customer

February 08, 2023

10 Best 3PL (Third Party Logistics) Companies in India in 2025

10 Best 3PL (Third Party Logistics) Companies in India in 2025

There’s an old adage that goes, “if you need help, ask”. Everyone needs assistance sometimes, especially in the strenuous and hyper-competitive environment known as the eCommerce industry. While eCommerce has taken the world by storm, a phenomenon especially prevalent in developing countries like India, eCommerce sellers have had to fend off competition from both small, local firms and gigantic MNCs alike.As more people use eCommerce to browse and purchase items they need, more people are also trying to capitalize on setting up new businesses or expanding the online presence of their existing ones. This has given rise to multiple new technologies and innovations that have changed the way we are able to use eCommerce, for the better. For instance, just a few short years ago, no one would complain if they received their orders in a week.However, in the current day and age, people have grown accustomed to getting their orders in a day and even a few hours due to the advent of ultra-fast and hyper-local delivery services. This may seem daunting if you are a budding eCommerce seller but fear not. This is where you can ask for help from 3PL logistics companies that provide dedicated fulfillment services for online sellers. In this blog, we will provide answers to what a 3PL logistics service provider is, why you should partner with one, and the 10 best options currently available in the market.10 Best (3PL - Third-Party Logistics) Companies in India in 2025A list of the top 10 3PL companies in 2025 along with their features & offerings are mentioned below:1. WareIQSourceWareIQ is an eCommerce fulfillment company that was established in Bangalore, Karnataka in 2019. The company provides a vast amount of logistics and fulfillment services, such as storage facilities, inventory management, product preparation, customizable packaging, shipping, last-mile delivery and much more. It has a custom WMS that can automate various warehouse tasks and can integrate with multiple eCommerce marketplaces like Amazon, Flipkart, and more, website builders like Shopify, WooCommerce and more, and shipping companies for eCommerce like FedEx, BlueDart and more.The company also has a partnership with more than 12 of the largest shipping carrier facility provider in the industry and has smart courier allocation that assigns the swiftest and most wallet-friendly option for every package. Some features of WareIQ that make it one of the best 3PL logistics companies in India in 2025 are listed below:It has an India-wide network of fulfillment centers and dark stores that aid with efficient inventory storage and ultra-fast delivery, in addition to smart inventory placement that assigns the best facility for each SKU.It provides ultra-fast delivery through a partnership with the largest shipping companies in the nation and always assigns the quickest and cheapest option.It helps with returns management and offers an RTO Shield to offset the negative symptoms of returns, in addition to taking care of the entire reverse logistics procedure.It takes care of last-mile delivery by ensuring that once orders are transported to the same city as the customer, an on-ground delivery executive picks it up and delivers it to the customers doorstep.It offers customization options for product packaging where every aspect can be tailored according to your liking.2. FedExFedEx is one of the most recognisable names in the logistics industry. The company was founded in 1971 in Little Rock, Arkansas, USA. To fulfill orders, the business collaborates with online stores that receive a lot of traffic. Although FedEx has a vast transportation network, it also has alliances with several other companies to provide a seamless fulfillment experience.Integrations with online marketplaces like Etsy and Walmart as well as online selling platforms like Shopify, are available through the FedEx API. Some features of FedEx that make it one of the best 3PL companies in India in 2025 are listed below:It provides a smooth experience by allowing collaboration with external business tools, such as Xero and QuickBooks.It has a specialised eCommerce platform that enables businesses to remotely manage their inventory and orders.It provides unmatched customer service where every query is taken care of instantly.It has an online commerce platform that enables users to follow their orders and receive thorough business reports.It provides crucial 3PL services such as order fulfillment, packaging, warehousing and reverse logistics.3. Mahindra LogisticsTo expand Mahindra's emphasis on distribution services for customers and stakeholders, the company established a critical top 3rd party logistics provider known as Mahindra Logistics, currently headquartered in Mumbai. The company offers its services in a wide range of industries and provides supply chain and transportation facilities. Distribution facilities, notably in rural and far-flung areas, and technology-driven logistics solutions are among its primary services.This distribution and fulfillment company is well-established throughout India, particularly in tier-2 and tier-3 cities and towns. Some features of Mahindra Logistics that make it one of the best 3PL logistics companies in India in 2025 are listed below:It accepts the most significant payment processing options.It claims the biggest warehouse facility in all of India at one of its storage locations.It prioritizes sustainability and has begun utilizing electric trucks for last-mile delivery.It facilitates upwards of 400 distinct clients that sell a wide range of products.It is part of a well-known multi-industry organization.4. AWL IndiaAWL is one of the most reputable B2B 3PL logistics providers in India, with over 15 years of experience and presence in 1700+ locations. AWL handles the entire operations starting from warehousing, picking packing, and distribution for their clients from various industries like food & beverages, retail & lifestyle, healthcare, etc. Their logistics solutions include warehousing, transportation & distribution, express cargo, order fulfillment, freight forwarding, customs clearance, reverse logistics, etc.Some of the USPs of AWL that make it one of the best 3PL companies in India in 2025 are listed below:10 million square foot area of Smart Robotics Warehouse WAAS.A logistics business with a license that offers services for packaging, handling, and distribution.The distribution of consumer and medicinal goods in times of crisis.The use of contemporary tracking and observational systems.Analysis of data in real-timeCold Chain Solutions for pharmaceuticals and perishable commodities.Storage that is temperature-controlled.Management systems supported by AI.Servicing a variety of sectors globally.A single dashboard to manage the whole supply chain.Vision from the control tower and order management.Rapid and adaptable integrationPlatform for supercomputing data insightsAutomated Capacity ControlCross-docking, consultation, labeling, packaging, and barcoding.5. KD LogisticsKD Logistics was set up in 2005 and is currently headquartered in Mumbai, Maharashtra. They prioritize client satisfaction in addition to providing third-party logistics services. The quality of every service is of extreme importance to the company. Every endeavor is seen as a chance and a launchpad for achieving new goals.Due to these tenets, KD Logistics has amassed a following of devoted customers across India. They aim to enable their clients to become leaders in their respective fields and are dedicated to giving them the most value for their money by offering top-notch service. Some features of KD Logistics that make it one of the best 3PL logistics companies in India in 2025 are listed below:It offers most eCommerce fulfillment services, such as a warehousing network, distribution facilities and more.It services many high-end clients, such as Kohler and P&G, just to name a few.It gives its customers access to a unified WMS and OMS system.It has a vast fleet of various types of delivery vehicles, segmented into different categories according to the nature of its operations.It currently has a distribution network of more than 15,000 pin codes in India.6. Access WarehousingAs one of India's top non-asset-based supply chain management organisations, Access Warehousing creates and implements market-leading solutions in both freight management and contract logistics. The company was founded in 2013 in Bangalore, Karnataka. The company’s 200-plus member teamwork in several geographic aggregates in order to provide organisational excellence and workable solutions to the most difficult supply chain problems.With an enhanced focus on broad business sectors and the specific demands of the retail, automotive, oil, healthcare, technology and aerospace sectors, this organisation utilizes its renowned experience in the industry to provide best-in-class services over an integrated worldwide network. Some features of Access Warehousing that make it one of the best 3PL logistics companies in India in 2025 are listed below:It provides many conventional services, such as storage, delivery options and more.It consists of multiple tools for warehouse management, including pallet racking, vertical forklifts and more.It can ship orders through various mediums, such as air, land, rail and sea.It provides guaranteed same-day and next-day delivery services.It offers personalized warehousing solutions.Suggested Read: Find other logistics companies in Bangalore.7. StockareaStockarea is a 3PL logistics service provider that was founded in 2019 and is currently based in Chennai, Tamil Nadu. Distributors and manufacturers all over India may create, configure, use, and duplicate inventory bases thanks to Stockarea. Using Stockarea's custom cloud-enabled solution, businesses can set up their remote Inventory base in any warehouse in their network. Sellers can also benefit from all-inclusive 3PL services that cover shipping, warehousing, fulfillment and clearing customs.To ensure that their client's goals are achieved through the distant base, Stockarea assigns a specialized contract manager to every contract. Some features of Stockarea that make it one of the best 3PL logistics companies in India in 2025 are listed below:It provides multiple configurations for various solutions, such as warehousing, transportation, logistics and more.It provides returns management and complete implementation of the reverse logistics procedure.It offers dedicated customs clearance facilities for international orders.It supplies value-added features, such as cross-docking and pallet-based inventory management.It offers freight-forwarding services through various air carriers.8. BlueDartBlueDart is an Indian 3PL company founded in 1983. It provides delivery services for both domestic and international destinations, serving over 220 countries worldwide. The company has a large network of service locations and provides a range of delivery options, including express, deferred, and same-day delivery services.With its strong emphasis on technology and reliability, BlueDart has established itself as a trusted brand for businesses and individuals in India. Some features of BlueDart that make it one of the best 3PL logistics companies in India in 2025 are listed below:It has a vast network of service locations, providing delivery services to over 220 countries worldwide.It places a strong emphasis on technology and the company ensures that shipments are tracked and delivered on time.It offers express, deferred, and same-day delivery services to cater to customer needs.It provides seamless integration with eCommerce platforms, making it easy for online businesses to manage their deliveries.It has a dedicated customer support team that assists with shipping, tracking, and delivery issues.9. DelhiveryDelhivery is a business that specializes in shipping and logistics. Its present headquarters are in Gurgaon, Haryana, where it was founded in 2011. It offers a variety of services, such as order fulfillment, marketplace integrations, and warehouse facilities, to support the supply chain. The company's major objective is to offer a solid infrastructure that improves daily eCommerce operations.In order to do this, technology is used to service more than 18,000 pin codes, give around-the-clock customer support, offer a huge network of fulfillment centers and more. As a result, it has grown to be one of the most reputable eCommerce delivery partners in the country. Some features of Delhivery that make it one of the best 3PL logistics companies in India in 2025 are listed below:It offers year-round, 24-hour customer support services to all consumers.It offers shipping aggregation services for the domestic and international B2B and B2C markets.It provides a large network of different warehouses and fulfillment facilities.It offers 2 to 4-day shipping for orders coming from a distance.It offers returns management in order to lessen the harm and delays brought on by returns.10. Allcargo LogisticsAllcargo Logistics is an Indian logistics and distribution company that was founded in Mumbai, Maharashtra in 1993. The company offers its services in more than 180 countries around the world and has more than 300 offices located in major regions. It specializes in eCommerce logistics solutions such as transportation, supply chain management, contract logistics and much more. Additionally, it has also partnered with many regional and international courier services to be able to provide fast and reliable delivery services. Some features of Allcargo Logistics that make it one of the best 3PL logistics companies in India in 2025 are listed below:It ships to more than 180 countries globally.It offers a variety of transportation and delivery methods.It has more than 69 warehouse locations scattered across India.It provides returns management services.It offers value-added services such as cross-docking, quality checks and more.What are 3PL Logistics Companies?3PL logistics companies are firms that provide a vast swathe of eCommerce services, primarily relating to tasks such as order fulfillment, inventory management, order processing, picking and packing fulfillment service, eCommerce shipping, and last-mile delivery service. They are a good alternative to self-fulfillment or 1st-party fulfillment services, such as Amazon FBA, because they provide increased flexibility, cheaper pricing, and value-added services, such as WMS software, branded tracking page, eCommerce customizable packaging, and more.Keep in mind that the range of services may vary depending on the company but the core focus is centred around successfully delivering orders to customers safely and on time. Once you have partnered with a 3PL logistics service provider, all you need to do is receive and monitor your orders and let them do the rest. These companies provide respite from most eCommerce logistics and eCommerce fulfillment-related tasks, allowing you to focus on the main aspects of your business, such as product development and marketing.[contactus_lilgoodness]Top 5 Reasons/ Benefits to Partner With a 3PL Logistics Service Provider in IndiaSourceReduces ExpensesSince 3PL fulfillment companies take care of almost every logistics and fulfillment requirement you may have and you only pay them a specific, pre-determined amount, the result is that you end up saving a ton of money compared to if you did it yourself. Most 3PL companies have partnerships with many other companies for various tasks, such as shipping and eCommerce warehousing, and can take advantage of bulk discounts that would not be available to a single seller. This enables you to increase your profit margins on every order, saving you a significant amount of money in the long run.Offloads Important Logistics ProcessesWhen you partner with a 3PL logistics service provider, you aren’t just saving on money but on time and effort as well. Since most logistics tasks, such as transporting goods to wherever they need to be, storing products in a fulfillment center, selecting the appropriate product, packaging it and getting it ready for dispatch, shipping it to the customer's destination, and more, will be offloaded to your logistics partner, the entire post-sale process becomes more simplified and clear-cut. You only need to focus on promoting and selling as many products as you can while your 3PL provider does the rest. Gives You Access to Advanced Technology and FeaturesMany 3PL logistics companies come readily equipped with the latest technologies and features. Some of them include WMS software, fleets of different delivery vehicles, automated inventory management, order consolidation across platforms, and much more. It is important to note that most 3PLs are competing with each other in their own right, so in order to get customers to choose them over their competitors, they have to stock themselves with cutting-edge features for reduced prices.Provides Multiple Marketplace IntegrationsInvesting in and operating a standalone WMS with no assistance can be tedious in addition to being expensive. However, most 3PL companies have their own WMS that can integrate with multiple selling platforms, website builders and shipping companies. This will allow you to store all your vital order and inventory-related data in one dashboard that can be accessed from anywhere. Additionally, you will be able to access historical data to be able to compare metrics from the current sales season to a previous one of your choosing.Amplifies Customer SatisfactionBy giving your customers access to the best features and technology, you will ensure that they have a good experience with your company. This will increase positive sentiments about your company, which will become apparent in the customer feedback you receive, both personally and online. Customers appreciate services that help them get what they want with the least possible effort. Therefore, partnering with a 3PL logistics service provider that will ensure each product is packaged and delivered in the best and most seamless way will only increase your chances of receiving repeat purchases from existing customers and first-time purchases from new ones.How to Choose the Best eCommerce Logistics Company in India?Here are some factors to consider when choosing the best logistics partner for your eCommerce business in India:Network Coverage: Look for a logistics company with a wide network coverage in India, as this will ensure that you can deliver products to your customers across the country.Delivery Speed: Choose a logistics company that can meet your delivery speed expectations, whether it's same-day delivery or next-day delivery.Cost-Effectiveness: Consider the cost of shipping and handling, as well as any additional charges for services such as reverse logistics or returns management.Reliability: Look for a logistics company with a reputation for reliability, as this will ensure that your products reach your customers on time and in good condition.Technology and Automation: Choose a logistics company that uses the latest technology and automation to streamline processes, increase efficiency, and provide real-time tracking and updates.Customer Support: Look for a logistics company with a responsive customer support team that can handle any issues that may arise during the shipping process.Scalability: Choose a logistics company that can scale with your business, as your shipping needs will likely change as your eCommerce business grows.You may also like to read: Top 10 Best Logistics Companies in India for eCommerce Shipping in 2025Conclusion: Why WareIQ Should be Your First Choice for a 3PL Logistics Service Provider in India?Choosing a 3PL logistics service provider can have a significant impact on the future growth and outcome of your business. It would be prudent to identify your own current and future requirements and conduct some research about which companies fit that bill the best. There are also plenty of options in the market, so you can get one for a competitive price while also sacrificing the least amount of features.If you are just starting your eCommerce journey or are looking to expand your reach and ability to fulfill orders across the country, partnering with a good logistics partner would be extremely beneficial. While there are many good options to choose from, WareIQ sets itself apart by offering a diverse range of features, advanced technology, flexibility and transparent pricing.WareIQ is one of India’s leading 3PL fulfillment and logistics providers that consists of many different types of eCommerce services. Some of our flagship services are listed below:Inventory Control: We have a customised WMS that provides real-time updates and the ability to automate a number of tasksUltra-Fast Fulfillment: We offer solid same-day and next-day delivery options that are quickSKU Storage: we can hold your inventory wherever you need it with our India-wide selection of dark stores and fulfillment centersShipping Badges: We enable you to include shipping badges on your online product listings that offer delivery estimates, similar to PrimeApp Store: We offer a comprehensive, neatly-designed app store with a wide selection of appsBranded Tracking: We provide branded order monitoring so that you can add any information to your parcel tracking pages that you want to draw attention toPartnerships with Shipping Carriers: We work with over 12 different courier services and we automatically choose the best option for each orderOnline Integrations: We are able to link to more than 20 web development and online retailing platforms, including Amazon, WooCommerce, Flipkart and othersBranded Packaging: We offer specialised packaging solutions that can be tailored to your requirementsReturns Management: We take care of returns and protect you from any consequences that may result from themRelated Search in India: Top 10 Logistics Companies in Mumbai & Logistics Companies in Delhi.3PL Logistics Companies: FAQs (Frequently Asked Questions)What services do 3PL logistics companies provide?3PL logistics companies provide a wide range of services. Some of them are listed below:– Order fulfillment– Picking and packing– Shipping– Last-mile delivery– Inventory managementWhat are the factors you should consider when partnering with a third-party logistics service provider?Some of the factors that you should consider while partnering with a 3PL logistics company include:– Pricing plans– Range of services– Network coverage– Customizability– Past performanceWhat are some drawbacks of partnering with a 3PL logistics company?Parenting with a 3PL logistics company can be highly beneficial to your business but there are some drawbacks. Some of them are listed below:– Increase in scale– Increase in complexity– Reduced influenceHow can 3PL logistics companies improve customer satisfaction?Most 3PL logistics companies have access to advanced technology and services that they utilise to give your customers an enhanced fulfillment experience.Is WareIQ a 3PL company?Yes. WareIQ primarily describes itself as an eCommerce fulfillment company but it also provides even better logistics services that are expected from a 3PL logistics service provider. WareIQ provides end to fulfillment services starting from warehousing to WMS and OMS platforms to shipping and courier services.Which are the Other Popular 3PL Logistics Companies for eCommerce?The best option will depend on the specific needs and requirements of the business. These are some of the most popular 3PL companies for eCommerce:– Amazon Logistics: Amazon’s in-house logistics company provides delivery services for its own e-commerce platform and also offers its services to other businesses.– FedEx Supply Chain: FedEx’s 3PL arm provides a wide range of logistics solutions for e-commerce businesses, including order fulfillment, transportation management, and reverse logistics.– WareIQ: WareIQ is the trusted 3PL fulfillment partner for 500+ brands in India providing pan-India network of fulfillment centers, unified WMS+OMS platforms and fastest shipping services to omnichannel brands in India.– UPS Supply Chain Solutions: UPS offers a variety of logistics services for e-commerce businesses, including order management, transportation management, and warehousing solutions.– DHL Supply Chain: DHL provides end-to-end logistics solutions for e-commerce businesses, including order fulfillment, transportation management, and reverse logistics.Which is the no.1 3PL logistics company for B2B business in India?WareIQ is the best 3PL logistics company for B2B businesses in India. It has a solid network of infrastructure and technology that enables the seamless and quick transfer of goods from one business to another. Some of our B2B fulfillment capabilities are listed below:– Personalized labelling and packing lists– EDI adherence– Multiple shipping options– Hub and spoke inventory storage– Breaking bulk and consolidation services– Integrations with multiple platforms– Access to 3rd party shipping accounts

February 07, 2023

Top 10 Best Logistics Companies in India for eCommerce Shipping in 2025

Top 10 Best Logistics Companies in India for eCommerce Shipping in 2025

Online shopping has gained massive popularity due to the immense convenience and hassle-free nature that is associated with it. Due to this, there has been a surge in the number of businesses that want to sell their product online but may not have the resources and logistical capabilities to do so independently. This is where eCommerce logistics companies can help by enabling sellers to offload their entire logistical requirements to them.What are eCommerce Logistics Companies?Demand always fuels supply, and as eCommerce firms have rapidly grown into global giants, their requirement for logistics, distribution, inventory handling, and supply-chain management has grown equally. This is where the importance of logistics companies for ecommerce shines through.To support this growing global industry – that works across borders, eCommerce logistics companies have evolved as well. They have grown to become supply-chain partners from merely being providers of last-mile logistics and delivery services. These logistics companies for ecommerce specialise in this type of service are typically called “3PLs”, i.e., third-party logistics providers. When eCommerce firms partner with the logistics companies, they outsource several key functions of their business processes to them, e.g., order fulfillment, inventory management, ecommerce warehousing, order returns, and customer support. The rapid growth of eCommerce platforms has also spawned a whole new world of brands, i.e., D2C (direct-to-consumer) brands. These brands are hugely dependent on collaborating with eCommerce logistics companies to act on their behalf as fulfillment partners since they do not operate any brick-and-mortar stores. Their only connection with their consumers (outside the eCommerce platform for receiving orders) is via such logistics companies for eCommerce.The best logistics providers for eCommerce have flexible and vast operations to service eCommerce businesses of all sizes – and it is your job to select best logistics companies in India that best match your requirements.You would do well to remember that while a good logistics companies for eCommerce will help you manage your supply chain, dropshipping and order fulfillment, the very best ones will help you optimise and improve your supply-chain operations. This enables you to service your customers as best as possiblestay competitivegrow your business profitably[contactus_lilgoodness]10 Best Logistics Companies in India for eCommerce in 2025In 2020, the value of the logistics market in India was pegged at about $220 billion. This is expected to grow at approximately 6% CAGR over the next five years.With a vast geographical spread, limited infrastructure (roads, airports, rail connectivity, etc.), and a widely-dispersed population, logistics companies in India put in a lot of effort to make sure your parcels are being delivered safely and on time.The advent of eCommerce and its increased coverage of pin codes in the country has also meant an improved infrastructure. Several logistics companies for eCommerce, dedicated to fulfilling online orders, now operate 24/7 on a large scale. They use an elaborate network of warehouses, vehicular fleets, employees, modern technology (etc.) to manage their daily tasks.We have enlisted the top 10 best logistics companies in India. The following companies have gained popularity and acclaim due to their speedy deliveries, modern systems, and strong customer service. WareIQEcom ExpressRivigoGatiXpressBeesAramexBlueDartTrackonShadowfaxDotzotWareIQSourceWareIQ is a category-defining, best- in class full-stack eCommerce fulfillment tech platform (with inbuilt inventory planning, order management & shipping system) for modern brands to accelerate online sales/ expedite revenue growth & profits with same/next day delivery.We not only help you reduce your logistic costs but also your delivery timelines – this could be the game-changer your business needs! WareIQ offers centralised tech platform for your entire eCommerce operationsML-based prediction engine for efficient warehouse network design & smart inventory placementCentralised platform for core fulfilment & shipping operationsPost-shipping apps for a delightful experience & zero to minimum supply chain leakagesToday, over 300 brands have taken charge of their logistics & fulfillment with WareIQ to unlock tremendous value in terms of revenue and customer satisfaction. WareIQ Rush is their tech platform that provides same day delivery service. Using this platform, WareIQ is aiming to help online sellers offer same day delivery in every major metropolis in India, with a plus 99% fulfillment rate through their network of fulfillment centers and micro fulfillment centers.Suggested Article in India: Top 10 Logistics Companies in MumbaiEcom ExpressSource : ecomexpress.inFounded in 2012 by a group of people who collectively have more than 100+ years of experience in the logistics and distribution sector, Ecom Express is an end-to-end technology enabled logistics service company and provides a plethora of eCommerce logistics services and is the best logistics provider in the country. Some of the services it offers are express delivery, fulfillment services, door step compliance and value added services.It serves leading online portals in India.It is a leading choice for companies that deliver high-value parcels since Ecom Express provides additional surveillance security options.It covers approximately 2,400 cities/towns, more than 27,000 pin codes, and 20 states across India and offers a full-coverage model for eCommerce firms.It currently employs more than 36,000 people.Their express delivery service guarantees 72 hours of order fulfillment. It also provides doorstep quality checks for their order-return facility and a 72-hour guarantee for returning the item.RivigoSource: mahindralogistics.com/b2b-expressWhile Rivigo only entered the eCommerce logistics business in 2014, it has quickly risen to the position of one of the most reputed and trusted logistics partners in India. It is a technology company that has emerged as a big player in the sector who's goal is to provide logistical services to a mass audience of eCommerce sellers. Rivigo is seeking to solve a tangible problem of truck driver shortages by using a breakthrough relay model.It employs more than 100,000 people and has 15,000+ delivery partners.It covers more than 4,000 cities in India across 29,000+ pin codes.It has partnered with leading firms like ITC, Maruti Suzuki, Flipkart, and Hero MotoCorp etc.It offers convenient payment options to allow you to choose from COD, UPI, prepaid orders, or payment during delivery.Their API is reputed for superfast delivery. It provides express and hyperlocal services also.It offers tools for crowdsourcing and route-optimisation to cut shipping costs for eCommerce firms.It offers relay trucking, express delivery, specialised security, FTL, LTL, and customs clearance.GatiSource : www.gati.comGati Ltd. is an eCommerce logistics company that is headquartered in Mumbai. It is an established player in this industry, having begun its journey more than four decades ago in 1989. It is one of the oldest logistics firms in India. It provides end-2-end logistics for eCommerce fulfillment. You can choose from the numerous service packages they offer. It offers ground level and air express logistics, supply chain and warehouse management, air freight and e-commerce services. Gati has offices in all major states of India.It lays claim to be the express delivery pioneer in India. It covers 17,000+ pin codes and 99% of states.It offers different services at various price-bundles.It serves a range of industries like B2B, B2C, and C2C.It offers services like heavyweight shipments, express delivery, EPOD (electronic proof-of-delivery), customised packaging, and time-scheduled delivery. It also offers AM-PM delivery, COD, and high-surface cargo.XpressBeesSource : www.xpressbees.comFounded in 2015, XpressBees has risen to become a major Indian player in the logistics industry. It serves a wide range of industries and products, including pharmaceuticals and heavy-duty machinery. It maintains a wide network of fulfillment centres. It is one of the fastest growing ecommerce logistics companies in India catering to end-to-end supply chain solutions. Since our inception, they have maintained a 100% growth in revenue on a yearly basis.It has more than 100+ distribution centres.Its pin code coverage is 13,000+ kms.It employs more than 30,000 people across 2,800 offices.Solutions it offers include express delivery and cross-border customs clearances.AramexSource: www.aramex.comFounded in 1982 and headquartered in Dubai, Aramex is an international delivery, courier service, package delivery, and warehousing company that has grown rapidly since its inception and is a preferred logistics firm in India. It is the first Arab company to be listed on NASDAQ. The company was founded in 1982 in Amman, Jordan.It offers facility management for brands that have their own warehouses.It offers warehousing facilities for smaller firms and MSEs (Medium-Small Enterprises).It offers flexible pricing on large orders (by volume).It offers online tracking for orders and dropshipping facilitiesBlueDartSource : www.bluedart.comFounded in 1983, BlueDart is an Indian eCommerce logistics and distribution company which provides courier services and is a behemoth in the fulfillment and delivery business and has a huge network in India. It has it's headquarters in Mumbai, Maharashtra.It employs 12,200 people in India and 275,000 people internationally.It covers more than 220 countries all over the world.Its pin code coverage is 35,000+kms in IndiaIt offers special services like giving customers the ability to choose the date and time of delivery (scheduled delivery), COD, customised packaging, EPOD (electronic proof-of-delivery), and express delivery.TrackonSource : trackon.inFrom its humble beginnings in 2002 with only two locations in Mumbai and Delhi, Trackon has grown rapidly and is among the best logistics providers in India. With nearly two decades of experience, they have a topline of over Rs.240 crores, they are focused mainly in the northern part of India. They also provide services in South Asia. They offer services such as air and surface express cargo, reverse pickup solutions and cash on delivery,Its pin code coverage is 5,000 kmIt has more than 4,000 offices pan-IndiaIt has 10,000 employeesIt covers 47 citiesIts daily consignments are over 2 lakhsServices that it offers include Prime Track (launched in 2010), the flagship premium service for urgent and valuable parcels that ensures quick delivery. A free-pickup service is also offered, in addition to both air and surface modes.Also Check: List of Top 10 Warehousing and Logistics Companies In Delhi NCRShadowfaxSource : www.shadowfax.inFounded in 2015, Shadowfax has become one of India's premier 3PL service providers and serves a long list of companies in India and internationally. They have garnered a reputation for their speedy delivery services and can pick up parcels from warehouse locations and marketplaces.Its pin code coverage is 7,000+ kmIt has an employee count of over 150,000 peopleIt offers special services like hyperlocal delivery, COD, on-demand, express delivery, COD, and in-transit storage in the first mile and last mileIt also accepts cashless payments for doorstep deliveriesDotzotSource : dotzot.inLaunched as the logistic arm of DTDC in 2013, Dotzot says it is the first all-India delivery logistics operator that has focused on eCommerce. They aim to enhance the fulfillment experience for online customers by constantly focusing (and improving) on its processes, technology, and design. It claims to be the first Indian network that offered store pickup, order-return services, and home delivery.Its pin code coverage is 10,000+ kmsIt covers 10 leading Indian cities, has 180 offices and operates 1,000 stores It employs over 8,400 people and collaborates with 10,000 channel partners.It services 1+ million clients through pickup locations or from home pickups.It offers comprehensive order fulfillment services right from parcel pickup, shipping, and tracking through to return-order fulfillment.What are the Features Offered by Top eCommerce Logistics Companies?As is typical in all industries and ecosystems, the top logistics companies for ecommerce that compete for the best clients and command significant market shares have several key characteristics in common. That is to be expected because these companies have become forces in their respective industries by adopting the best practices, and this is what you must check to see. Given below are four top features that the top best logistics companies in India offer:Tracking facilitiesThe logistics and distribution industry and the vast and complex supply-chain networks they operate have numerous moving parts. The top logistics firms maintain real-time, and 100% visibility across all elements of their operations and are sure to track every movement.Modern-day logistics companies for eCommerce use the latest technologies, tracking systems, and inventory trackers to maintain a holistic and detailed view of their current orders and ongoing deliveries received from various channels. Thus, you have real-time information about your inventory levels and order statuses (completed, delayed, returned and to be fulfilled, etc.) Modern technologyThe top eCommerce logistics companies are fully equipped with the latest technology by the natural extension of the point above. Their systems are driven by tools like data analytics, Artificial Intelligence, Machine Learning, and cloud software. All these technologies and systems are geared toward reducing the dependence on manual labour and automating cumbersome and time-intensive functions across the entire supply chain network. The good thing is that since all players within this ecosystem (at least the top ones) have adopted modern technology that is adaptable and inter-connected across various stages of the supply-chain network, the entire ecosystem functions at an incredibly high level of efficiency. Users like you can monitor it all from a centralised location. Route-optimisation for improved efficiencyLeading eCommerce logistics companies are constantly striving to improve their processes, improve the reliability of their deliveries, reduce costs, and minimise delivery times (etc.).Therefore, they rely heavily on delivery management software for route optimisation. By identifying the “best route” to transport goods from the storage location to the delivery address, they can achieve a cost-effective, efficient, and reliable service. Bear in mind that the “best route” is not the shortest, cheapest, or fastest – but the one that balances out all the numerous elements to come up with the best one.This goes a long way toward improving customer loyalty, a key indicator of a sustainable, prosperous business.Top-notch customer supportSatisfied and happy customers are the lifeline of any business. Here too, logistics companies for eCommerce make sure that they treat this as a final metric and operate omnichannel customer support systems. This is especially important today since customer demands have evolved. In the modern hyper-connected era, they want to be kept in the loop at all times and track their parcels across all stages of their journey in real-time (etc.)10 Important Factors to Consider While Choosing an eCommerce Logistics CompanyChoosing the correct logistic company for eCommerce is important and must not be made in a hurry. Thorough due diligence is needed since several elements have to be considered when assessing your logistics partner. These range from industry-related points to those that are specific at the company level.Let’s look at the top 10 points to consider while making your decision: Cost of shippingThis is a very important metric. As mentioned above, just like the “best route” considers all elements, the shipping cost determines the overall package of your shipper. A low price does not mean your overall shipping cost will be low. Therefore, you must look for the correct balance between price and services. For example, hidden costs such as additional fees for cash orders, add-on services charged separately, or discrepancies in goods tonnage, can result in a much higher overall shipping cost for you even though the rate-card price offered may appear low. Therefore, make a thorough analysis of what service you need and your cost and profit structure, and then assess which eCommerce logistics companies fit your requirements.The number of pin codes reachedWhile a greater number of pin codes your logistics partner serves is always a good thing, you must start with your requirements. If you expect the bulk of your orders to come from a limited number of pin codes, you do not require this.You must first ensure that your logistics partner covers – with efficiency – the areas that you need to service. For example, your customers may live mostly in tier I & II towns versus metros. Therefore, select eCommerce logistics companies accordingly.Real-time visibilityEverything in today’s world is now tracked in real-time. Everything is on-demand and instant. Today’s customer is unsatisfied with the good old “your order is out for delivery” – he needs to track his parcel movement in real-time and receive regular updates about its progress.This has become a critical component of creating customer satisfaction, and eCommerce logistics companies must have the power to provide it. For example, GPS-equipped delivery management software helps them to maintain this visibility.Service-level-agreements (SLAs)Given the vast array of services performed by logistics companies for eCommerce, this is a long list. Naturally, these can be core services (e.g. cash delivery, next-day delivery) or other special delivery services, including customised packing, hyper-local, specific time-window based (etc.)Each service has its price tag, terms and conditions of delivery, and rates. Negotiating a package price could work well for you in reducing your shipping costs. But for that, you first need to have a good handle on your requirements such as volume of orders, weight, value, fragility (etc.)SpeedCustomers, especially eCommerce customers, have rapidly evolved. Fuelled by the super-quick delivery times offered by eCommerce behemoths like Amazon, the consumers now expect this as a standard. Not only that, but they also want options, customisation, and real-time updates. However, speed of delivery – as maintained by your competitors- is something your eCommerce logistics companies must provide. If you cannot keep up, customers will go to your competitors.You should be able to eliminate some options based on delivery speeds and their associated shipping rates.Return-order managementUnfortunately, an unavoidable aspect of an online business is the order returns. And while it will never go away completely, the trick is to reduce the number to its bare minimum so that it does not burn a hole in your operational expenses or create unhappy customers.Some eCommerce logistics companies pitch order-return management as part of their core strengths and are experts at managing it – from picking the parcel up to redelivery or refunding. They also efficiently handle other related issues, such as delayed shipments or failed ones. This becomes especially important if you are a large eCommerce firm or are experiencing rapid growth.InfrastructureUsing modern-day infrastructures like temperature-controlled delivery trucks or specialised packaging that is hardy and moisture-proof results in fewer goods being damaged while in transit. Choosing a logistics company for eCommerce that offers such facilities may cost more than regular services but depending on the type of products you sell, the distance, and the type of roads they have to be transported over (etc.), this may be a good idea. You will see that your overall cost of operations will be lowered since the cost of breakage, pilferage, and damage during transit will come down significantly. A good track record on this front also helps in reducing your insurance premium, thereby further reducing your costs.Last-Mile Delivery softwareAs mentioned earlier, route optimisation is a cornerstone in the logistics business. If an eCommerce logistics company can optimise the delivery routes by balancing out several elements such as number of deliveries on a route, bunching together similar deliveries of weight, destination, time etc., it results in a much lower cost of operation, including significantly reduced fuel consumption, which is one of the costliest line-items for logistics companies. Thus, not only is your customer happy due to speedy delivery, but you can also offer them competitive shipping rates.Delivery securityYou may want to offer your customers security and peace of mind with insured and secured deliveries. This has grown to become particularly useful for eCommerce firms and their customers. For example, specialised services like white-glove delivery, a service typically used for special cargo like heavy and bulky (e.g. large furniture sets), fragile, or high-value goods (e.g. expensive large-screen TVs), take very strict precautions while delivering these specialised goods. Customers are happy to pay a premium to ensure their goods are delivered safely, and you make a larger profit while offering your customers a choice of delivery options. It is a win-win for everyone concerned.Past performanceWhile looking for best logistics providers, a starting point in your research should be its past performance scorecard. At the end of the day, it is the performance that matters. A logistics firm may have several important features required for good, solid performance, but it is not of much use if it cannot harness all of them and put them together. For example, they may have poor leadership. Or suffer from labor turnover. Or from union-related problems. Speak to their clients, both current and former, their vendors, suppliers, and value-chain partners. Check online reviews and eCommerce customer forums. You will immediately get a sense of whether they can walk the talk. Since the leading logistics firms have been around for a while, you should not have any problem getting the information you seek.You may also like to read: Top 10 Best Logistics Companies in IndiaConclusion: Should You Partner with eCommerce Logistics Companies?As evident from the above, there should not be any hesitation on the part of eCommerce firms to partner with suitable eCommerce logistics companies to take care of their order fulfillment. However, what is also evident is that you go through robust due diligence. This ensures that you partner up with logistics companies for eCommerce that is most suited to your requirements. As enumerated above, several eCommerce logistics companies offer a variety of services and packages, and it is incumbent upon you to assess these in context with your needs. This is where a company like WareIQ can help.WareIQ has empowered brands to sell more, sell faster & sell everywhere. WareIQ has customised offerings for merchants experiencing different order volumes as well as having different delivery speed expectations. WareIQ is probably one of the very few fulfilment tech companies in the world that have same-day delivery service for their customers under their product “WareIQ RUSH”.The success of your e-commerce business not only depends on your product quality but also on the time it takes to reach your customer. With WareIQ’s real-time data and prompt response times, you can ensure timely deliveries and greater brand reliability. This translates to satisfied customers — the most crucial success metric for DTC brands in a competitive space like India.[signup]You Can Also Check: Find Best Logistics Companies in SuratBest Logistics Companies in India for eCommerce FAQs

February 07, 2023

Top 10 Best Last Mile Delivery Companies & Startups for eCommerce [Updated List of 2025]

Top 10 Best Last Mile Delivery Companies & Startups for eCommerce [Updated List of 2025]

The advent of eCommerce retail has forever changed our lives, and it continues to do so. The convenience of receiving products and services at our doorstep is now an integral part of our lives. However, you would do well to stop and consider that a significant amount of this “convenience” arises from the speed with which our orders reach us. For example, Fulfillment by Amazon's incredible same-day and next-day deliveries has revolutionized the online retail model. Consumer expectations have risen dramatically and continue to do so. We now have hyperlocal delivery and 10-minute groceries – last mile delivery companies are constantly figuring out ways to deliver faster, better, and cheaper and planning new ways for the year 2025.What is Last Mile Delivery?As the name indicates, last mile delivery is the final leg of the journey of a product from the manufacturer to its final destination, i.e., the customer. This logistics cycle has three phases - the first mile, middle, and last mile.The last mile phase starts once parcels are picked up from the warehouse (or fulfillment center) of the final destination and is completed with the successful delivery to the customer. It is executed by last mile companies that pick up the parcel, load it onto a delivery vehicle, and transport it to the customer.The last mile delivery is the most challenging and costly part of an eCommerce shipping network. These last mile companies and their handy teams are forever battling tough weather conditions, road hazards, furious and demanding consumers, supply-chain holdups, and numerous other logistical costs and issues. As you can imagine, all the above challenges operations for last mile delivery companies an extraordinarily complex and challenging task. And don’t forget, this goes on day in, day out, across continents, time zones, tax regimes, governments, and market forces.Therefore, last mile delivery companies for eCommerce firms are a critical cog in the wheel and must be assigned the due importance. Without it, you won’t achieve customer satisfaction – and no business ever survived without happy customers.[contactus_gynoveda]What Services do Last Mile Delivery Companies Offer?Last mile delivery companies offer a host of services and solutions that help eCommerce firms conduct their operations successfully. Let’s look at some of their most popular services:Dynamic routingRoute optimization significantly impacts the operations of last mile delivery companies. Efficient routing shortens delivery times, reduces logistics costs, and keeps eCommerce firms competitive by achieving customer satisfaction and happy clients. By using the latest technology-led dynamic routing systems, last mile delivery startups can route and re-route on the go, thereby achieving a high level of efficiency.Automated dispatchesBy logical extension of the point above, using automated last mile delivery software enables last mile delivery startups to plan, analyze and monitor deliveries via a fully automatic system. This optimizes resource utilization (e.g., fewer drivers, lesser idle times for vehicles), analyzes and solves inefficiencies, and reduces shipping cost. The result is a much more transparent and simplified process.Delivery visibilityModern GPS-enabled last mile software utilized by last mile delivery companies provides fleet managers with complete visibility of the end-to-end delivery process. This results in 100% transparency and equips fleet managers to monitor, course correct, handle emergencies, stay flexible, and exert control over the entire logistics operation.Electronic Proof of Delivery (ePoD)ePOD does away with the cumbersome and time-consuming processes of the old days when signatures, paperwork, lost receipts, forgotten documents (etc.) were an everyday struggle!ePOD enables last mile delivery companies to collect, store, analyze, and extract data and documentation when required. Audit tasks, data sharing, and transaction speeds are also greatly enhanced.Best practices benchmarkingModern tech-enabled logistics systems have greatly improved the insight available to fleet managers, including the planned vs. performance analysis by comparing critical KPIs.Fleet managers now have a holistic view from a centralized window across all operation elements, such as employee performance, customer rankings, the status of delivered or pending parcels, failed deliveries, delayed deliveries, fuel consumption, and 3PL performance. Deep data-analytical capabilities track these KPIs and maintain comprehensive reports to ensure top-notch performance.FlexibilityToday’s last mile delivery companies that service eCommerce retailers are nimble organizations while achieving and maintaining the benefits of scale. Their modern last mile delivery systems allow them to offer options such as self-service to customers. This provides options for the customer, but it also reduces the burden on logistics, mitigates costs, and reduces the resources needed. Options like smart lockers at convenient locations are increasingly popular with eCommerce customers today.CrowdsourcingCustomers want the convenience of doorstep delivery. However, with the burgeoning growth of eCommerce retail as a business model, it has become difficult for logistics companies to keep up. For example, the number of delivery people and vehicles required to service market demand could often become unsustainable.Therefore, last mile delivery companies in India have turned to crowdsourcing to fortify their operations. These new-age platforms help pair travelers with clients that need parcels delivered in the same localities. Customer satisfactionLike any other business where customer satisfaction is the final metric for running a profitable and sustainable business, the same goes for eCommerce firms. In fact, in the uber-competitive world of online commerce, it assumes greater significance. Therefore, customer satisfaction, customer journey, and experience are invaluable. Last mile delivery companies maintain omnichannel customer support, constantly collect customer feedback for incorporation into their operations, and benchmark against competitor actions and best practices – all of this is key for eCommerce firms and their last mile delivery startups, in achieving and maintaining happy customers. Last mile delivery companies/ startups are constantly adding new services and tracking trends. Some include:Ever-faster deliveries: From same-day and 24-hour deliveries, we are now seeing the arrival of 10-minute groceries and 2-hr deliveries.Micro-fulfillment centers: Smaller satellite warehouses and micro fulfillment centers conveniently located across an elaborate geographical network provide more coverage, lower costs, and faster deliveries.Autonomous vehicles: Autonomous vehicles such as drones and driverless cars are increasingly being tested in logistics and transport. Food, medicines, and light electronic gadgets are some products delivered via these new-age vehicles.Suggested Read: List of Top 3PL 10 Warehousing Companies in IndiaChallenges in Last-Mile Delivery That Can Impact Your BusinessThe last-mile carriers generally work towards delivering the product from an intermediate shipping centre to the final destination. There are a lot of things that can go wrong in this phase that can impact your brand and the overall profits. Some of the major issues businesses can encounter in last-mile delivery include:Return of orders and the rising cost of logisticsWhile order cancellations are common in e-commerce, one of the major reasons for the return of orders by customers can happen due to the mistakes occurring in the last-mile of delivery. Delayed deliveries, inability to track the packages properly, delivery of damaged goods, and misplacing orders- all of them can lead to higher returns. Most of these mishaps can happen due to the negligence of the 3PL partner or the lack of technological capabilities that can prevent these issues. Return of orders increases your logistics cost further. They also affect your market share and customer loyalty.According to a report by KPMG, up to 20% of the total e-commerce shipments are return orders. This shows the scale of the problem and how much costs can be saved by minimizing the same.Return to Origin (RTO) This is another major issue that sellers face. It simply refers to sending back the order to the seller when it cannot be delivered to the customer. This can happen due to wrong addresses mentioned in the order or when the customer is not present/denies accepting the order, etc. Such incidents can lead to additional reshipping costs.Unable to address the rising demand in tier 2 and 3 citiesWith better internet connectivity, e-commerce demands have been rapidly rising in tier 2 and 3 cities of India. The last-mile delivery in this case presents its own unique challenges. The fulfillment center of your 3PL partner might be far from the delivery location. The interconnectivity between them can affect delivery speeds. Flipkart and Amazon are trying to solve this by partnering with local retail owners and creating pickup points from where customers can collect their orders. Remote locations are even more difficult to handle.Not meeting customer expectationsGiven the benchmarks that e-commerce giants like Amazon set, customers tend to expect the same elsewhere. They expect fast deliveries and may not care about the complications that can happen in the last mile. For example, harsh weather conditions, or a local lockdown can disrupt the delivery timelines. Customers also expect durability in their deliveries. They seek flexible timings and cheaper costs at their end like Amazon prime free delivery. Such a level of service is almost impossible without optimizing the supply chain in the last-mile.Things to Keep in Mind Before Partnering with a Last Mile Delivery Startup or CompanyUnless you have a good handle on your business requirements and, what you need from last mile delivery companies, you won’t benefit from the collaboration. On the contrary, it could result in disaster. Consider the points mentioned below as you research and select your last mile delivery startups:Your customer expectationsYour competitors’ delivery times and their last mile delivery startups/companiesThe impact of last mile delivery startups/companies on your shipping aggregators and delivery timesAre last-mile delivery costs sustainable as a percentage of your overall operating cost? Will it prevent you from becoming profitable?The avenues of lowering last mile delivery costs while maintaining efficiencyHow to Choose a Last Mile Delivery Company that is Right for Your Business?Without dependable and efficient last mile delivery companies, an eCommerce retailer would be severely handicapped. However, with innumerable options available, the onus to make the correct selection is on you, i.e., identifying last mile delivery startups that best match your requirements. Include minute details like holiday lists, working days, shipping limitations, parcel weight restrictions, etc. Given below are 10 leading factors you must consider:  PriceQuite obviously, this is one of the essential starting points to consider. Last mile delivery companies operate out in the real world, battling the forces of nature, traffic, and several other dangers. Therefore, they charge their clients a fee, often a hefty one, for their value. You must look at your cost-to-benefit ratio, i.e., match their service fees against how important it is for your business. CoverageLast mile delivery companies should cover the critical locations needed for your business operations, i.e., as many pin codes as possible. While you may not need to ship to every location in the country as a new eCommerce firm, it is important to check their coverage. You don’t want to bottleneck your expansion if your company doesn't service those areas.TechnologyThe operations of last mile delivery companies are a complex process with little or no margin for error. Additionally, they work under the severe pressure created by ever-changing dynamics like costs, angry customers, road dangers, weather, and fleet availability. The list is endless. Modern delivery software that is utilized by last mile delivery startups/companies is vastly advanced and manages all the above variables to optimize your last mile operations. They do it with incredible speed and can handle vast scales. Ensure the companies that you are considering, use the latest technology to manage their operations.Order-returnsOrder returns, reverse logistics, inventory tracking, refunds, and rescheduling deliveries of incomplete or failed orders – all these instances are an unavoidable part of the eCommerce trade. However, if your last mile delivery startups have an efficient order-return management system, it would help to reduce the loss from such situations. Notably, during this process, the consumer tends to be annoyed or apprehensive, and managing it well would help create customer satisfaction. Tracking ordersThis feature is a leading indicator of changing consumer demands. The old-school thought process of delivery in a week or 5 days are gone. Today’s consumers want to be kept in the loop at every point of their parcel movement. Without real-time and live order-tracking features, you will not succeed as an eCommerce firm. Last mile delivery companies must offer a convenient order-tracking tool for your customers to track their orders.Delivery speedPeople often confuse the hyperlocal delivery model with last mile delivery. While both traverse the same routes while completing the final distance of their delivery, they aren’t the same. As the name suggests, hyperlocal is a highly localized delivery model and typically offers much shorter delivery times, e.g. 10-minute groceries. Last mile delivery, however, is the last leg of a much longer delivery route. Now, with modern technology and logistics capabilities, last mile delivery companies are also constantly working out on ways to keep reducing their delivery times and increase delivery speed.Customer supportCustomer satisfaction is the defining aspect of a successful or failed business model. Without happy customers, you won’t have repeat orders or positive word-of-mouth exposure. Therefore, using a modern omnichannel customer setup for eCommerce firms is critical to their success.PaymentWith a plethora of payment options available these days - ranging from credit cards, digital wallets, UPI, and online transfers – today’s consumers use options that suit their needs the most. From your end, however, if you don’t make all of them available, you will see a high rate of cart abandonment and incomplete transactions. InsuranceBuying shipment insurance as a protective cover is an integral part of the supply chain movement. You must conduct research and shortlist last mile delivery companies that offer suitable options via insurance tie-ups for you and your type of cargo. Customer feedbackCheck to see the comments of current and past customers of last mile delivery companies that you are considering partnering with. Online reviews, forums, and direct opinions are a good way of arriving at a decision. That would reveal a lot about their capabilities and performance. 10 Best Last Mile Delivery Companies/Startups for eCommerce in 2025WareIQSourceWareIQ is a category-defining, best- in class full-stack eCommerce fulfillment tech platform (with inbuilt inventory planning, order fulfillment & shipping system) for modern brands to accelerate online sales/ expedite revenue growth & profits with same/next-day delivery.How does WareIQ help with last mile deliveries?WareIQ's platform integrates with all major national and regional shipping partnersIt also helps users generate bulk shipping labels & invoices in just a few clicksTo create a premium post-purchase experience, WareIQ also provide the option to users to create a branded tracking page onto which the users can add the logo of their brand and also marketing banners to products from their D2C website, in order to keep their customers engaged even after purchase and open new potential revenue channelsThe platform also helps in sending auto-alerts to customers about the status of the shipment on channels like Whatsapp, SMS, and Email. With the help of RTO shield, an application that helps in identifying & flagging high-risk customers and consequently disabling COD options for them to reduce the probability of RTO happening, online businesses can also reduce their RTO losses. If RTO occurs, WareIQ covers the forward & reverse logistics costs.eCommerce & D2C brands can also automate cases of failed delivery attempts (NDRs) by the shipping partnerIt also provides information on shipping charges for various shipping partners according to:Base WeightAdditional Weight OffsetWithin CityWithin StateMetro to metroRest of IndiaNorth-east & JKCOD ChargesCOD%You can also opt for WareIQ if you are looking for Cash on Delivery Courier Service Partners.SourceFedEx Founded in 1971 in the US, FedEx is one of the leading shipping and logistics giants and needs no introduction. With a global network of fleet vehicles, warehouses, and fulfillment centers, FedEx is a leader in eCommerce supply chain management and logistics and is also emerging as one of the most successful last mile delivery companies. In 2020, FedEx launched its last mile delivery solution specifically tailored for eCommerce firms, thereby launching a formal entry into the space with other companies.It provides cold-chain services.It provides expedited shipping for rush orders and services to handle customs on arrival.It is authorized to transport dangerous items such as electronic parts and lithium batteries.It offers services such as last mile delivery, eCommerce, transportation, cold-chain management, warehouse and inventory management, dangerous goods etc.UPS SourceUnited Parcel Service (UPS) is a global shipping and distribution company that is also one of the leading supply chain and last mile delivery companies, worldwide. It was founded in 1907 in Seattle, United States, and has emerged as a Fortune 500 company. It provides last mile delivery solutions to eCommerce firms across the US and numerous worldwide locations.It transports goods across land and sea. It operates and manages massive warehouses and vast fleets of delivery vehiclesIt started delivering last mile solutions by drawing from USPS's elaborate postal network, called UPS SurePost. However, the company has been looking to launch its last mile delivery services at cheaper rates in recent times.Its website offers a handy shipping-rate calculator. Entering details of your shipment, such as dimensions, customer address, weight, pickup (etc.), gives you an estimate of your shipping rates.It offers packing materials and pallet boxes via its website.It offers services such as freight forwarding, express courier, logistics, etc.AmazonSourceAmazon Inc. is a global eCommerce and fulfillment technology company that offers services such as cloud computing, digital streaming, and artificial intelligence. It is also one of the leading last mile delivery companies. It was started in 1994 in Seattle, United States, it penetrated the expanding Indian eCommerce market in 2013. Due to its sheer size, relentless consumer focus, and constant innovation, Amazon is the lead challenger to established players (e.g., FedEx, UPS).Its 3rd-party shipping solution provides cost incentives (e.g., reduced overheads) for 3rd party contractors to start their own logistics firms to fulfill deliveries on behalf of Amazon. It amplifies its inorganic growth via acquisitions, e.g., acquiring PillPack for prescription delivery.Its “Project Wing” operation develops architecture and prototypes for autonomous drones. Its world-famous and industry-defining eCommerce fulfillment service, Amazon Prime includes benefits such as 2-day free shipping, same-day delivery, and guaranteed 1-2 hours of free deliveries via Prime Now.Its crowdsourcing delivery model, Amazon Flex, builds out its last mile and same-day capabilities that deliver orders to customers via Prime Now. This becomes a lucrative option for rideshare drivers who may not be comfortable with strangers or troublesome passengers in their cars. Anyone with a vehicle can become part of this service - if you have a valid driver’s license, car, and smartphone, you can log in to this app and make deliveries based on your availability. Packages can be scanned with a smartphone camera, and directions received via GPS. Convenient cashless payments to a digital wallet are also facilitated.Piggybee SourceStarting from a crowd shipping community in Brussels in 2012, Piggybee began by servicing European locations but has grown globally since its inception. The platform enables users to search for travelers and identifies people that could transport their parcels by scanning arrivals/departures in various cities. This is the same way one would look up flights, trains, etc.Travelers/ delivery personnel can also make themselves available for delivery to a particular city/ location by posting their travel details.After a match has been made, the user/traveler can discuss fees. The remuneration doesn’t always have to be monetary; it could also be a swap for transport, accommodation, or other local payback services instead of a monetary fee. Packages can be tracked via the online platform in real-time. After completion, the deliverer can be “tipped” monetarily via Piggybee MoneySafe. A rating system is also provided for feedback. This helps travelers i.e., the deliverer, build a track record for future opportunities, much like how we rank our Uber or Airbnb interactions.Piggybee is often used for delivering cross-border packages worldwide.Hitch SourceHitch is an online delivery marketplace that uses crowdsourcing as its primary business model and allows shipping companies to partner with travelers to get their goods shipped to international locations. It is one of the up-and-coming last-mile delivery startups and one of its core propositions is that it seeks to challenge the shipping industry by utilizing unconventional means to ship cargo from the warehouses to its ultimate location.The platform pairs people with parcels to be delivered (these are the “shippers”) with travelers that are traveling to the same destinations.Shippers upload details of their packages and destinations, while the couriers upload their travel details to see if there are any overlapping requirements. The app uses GPS to optimize routing. Pictures via the traveler’s phone camera are used to provide proof of delivery.Payments are made using Stripe, a 3rd party payment vendor. Users can rank their transactions to provide performance history for future users.Postmates SourceFounded in 2011 in San Francisco, Postmates is an urban logistics service that enables on-demand delivery for just about anything for anyone and has revolutionized the way consumers receive local goods, mainly within the hour. Postmates is easily used by installing the app on your phone. It is seeking to become one of the leading last-mile delivery companies.The mobile platform pairs businesses/couriers with customers to facilitate taking orders from local establishments, e.g., restaurants.Customers are paired with local couriers based on the product for delivery against its delivery address.Users can pay per delivery or opt for annual billing. Customized gift cards are also available.Communities are empowered by promoting local shopping and vendors, thereby allowing the ubiquitous small businesses to survive against larger retail chains.Postmates is currently operational in 40 metropolitan areas across the USA.Smartbox SourceSmartbox is one of the fastest-growing last mile delivery startups in India that provides convenient and economic packaging units that are transparently priced. The units come in 2 sizes, 10kgs and 25 kgs, and are designed to accommodate a variety of products. Smart lockers are gaining popularity in the field of eCommerce due to the practical advantages they offer.Smart Box also offers a next-day delivery service to most locations in India. Benefits include minimizing the cost of delivery, optimization of logistics, and safety.Order-return logistics are faster with the quick processing of refunds and return order management.Smartbox is part of a new generation of last mile delivery startups in the field of last mile delivery companies. Clients can pick up packages at their convenience. Facilities and safety measures like passwords and private cards enable easy order-tracking in real-time and collection from the locker.Onfleet SourceOnfleet is one of the leading last mile delivery companies and is headquartered in San Francisco.[1] It seeks to solve logistics problems in the last mile delivery space. Some of its leading customers include HelloFresh, Kroger, and GAP. It has also been described as “Uber for delivery” by multiple publications. Other services include hyperlocal delivery, online marketplaces, carriers, inventory control systems, and websites. It is a tech-enabled platform that offers real-time tracking, automatic tracking updates and ePOD (electronic-proof-of-delivery)It offers accessible data sharing internally using APIs that enable automated and efficient delivery management. The auto-dispatch system automatically pairs urgent delivery orders with available drivers.It offers services such as route optimization, last mile delivery, logistics services, analytics, dispatch, etc.Matternet SourceFounded in 2011 in California, Matternet is one of the leading last mile delivery companies that attempt to solve last mile delivery challenges by changing the mode of travel itself, i.e., by using drones. Matternet produces products that help businesses around the world to build and operate drone logistics networks for transporting deliverables by air. This is achieved using smart drones and pre-defined landing stations via a mobile app and a robust back-end cloud software system.It services the retail, healthcare, and humanitarian sector. As you can imagine, the speedy delivery of medicines via drones prevents traffic congestion and has become a popular option to get medical goods to patients on time.It currently operates in the USA and Switzerland.Conclusion: How Can WareIQ Deliver Much Better Services than the Top Last Mile Delivery Companies in India?Last mile delivery companies in India offer services that are specific to last mile delivery challenges such as delivering goods on time and cutting down on delivery logistics costs. However, some companies, such as WareIQ, provide solutions, not only for last mile delivery, but also the entire suite of fulfillment requirements, thus delivering a much more stellar experience compared to conventional last mile delivery companies. How does WareIQ achieve this?By maintaining a holistic approach to running the business, WareIQ offers cutting-edge services to eCommerce clients. Starting with a good, solid understanding of its business model and, by extension, how they add value to its clients’ businesses, supply chains, and last mile delivery requirements, WareIQ helps clients by offering specifically tailored solutions to their problems.Established in 2019, WareIQ, a Y-combinator backed startup, has rapidly grown to be the leading provider of full-stack eCommerce fulfillment services for some of the most reputed brands in India. WareIQ offers a full-stack platform for eCommerce companies to enable same-day delivery and next day delivery to customers – an Amazon Prime-like experience but accessible to everyone.WareIQ offers last-mile delivery through its shipping partners. It has customised offerings for merchants experiencing different order volumes as well as having different delivery speed expectations. WareIQ is probably one of the very few fulfillment tech companies in the world that have same-day delivery service for their customers under their product “WareIQ RUSH”.With world-class WMS functionalities, WareIQ handles the entire range of intricate operations in the eCommerce fulfillment process, and enables scalability without any hassles. When there is a surge in demand, your enterprise can upscale quickly, similarly, in the case of a slack, downscaling is effortless with WareIQ's fulfillment services. Our pay-as-you-go model allows simplified and flexible scalability. There are no redundant investments or under-utilised resources.With the world evolving as it is, scalability has proved itself to be the make-or-break factor for a large number of e-commerce businesses. At the same time, WareIQ customers realise significant cost savings and wider reach due to better negotiations with shipping partners, strategically placed warehouses, economies of scale and scope in warehousing, and data-driven decision-making.[signup]Last Mile Delivery Companies FAQs (Frequently Asked Questions)

February 07, 2023

What is Kitting in eCommerce? Definition, Role, Benefits and Steps Involved in Managing Kitting in Warehouses in 2025

What is Kitting in eCommerce? Definition, Role, Benefits and Steps Involved in Managing Kitting in Warehouses in 2025

In the eCommerce, manufacturing and retail industries, millions of raw materials, products and shipments are distributed to and from various locations every day. The logistics involved in ensuring that all these items are shipped as cost-effectively and efficiently as possible is immense. It is in every business’s best interest to identify ways to reduce their logistics costs and reduce shipping costs and this can usually be done by optimising the amount of space each parcel takes up. One fool-proof way of ensuring this happens is by implementing kitting.This enables multiple items to be shipped together in one large consignment, reducing the space it takes up in transit and also the number of trips needed to eventually ship each item. In practice, it is just as efficient as it sounds and it helps sellers, suppliers and manufacturers alike ship large amounts of goods with ease. In this blog, we will get into the nuances of kitting, including its definition, its role in different business facets, its benefits, and the steps involved in managing the kitting process.What is Meant by Kitting?Kitting refers to the process of grouping and packaging components or subassemblies together to create a final product or kit. This is often used in manufacturing, assembly, or distribution operations, where multiple items are required to complete a single task or project. A kit may consist of raw materials, parts, tools, instructions or any combination of these items that are required to complete a specific task. The components are pre-selected, packaged, and labeled to ensure that everything required is included in one convenient package.This helps to streamline the production process and minimise the need for separate ordering and handling of individual components. Kitting can be done manually or with automated processes such as pick-to-light or barcode scanning systems. The goal of kitting is to save time and improve efficiency by reducing the number of steps involved in picking and packaging components and in mitigating the risk of missing components or incorrect assembly.What are the General Components of a Kit in eCommerce?The components in a kit in eCommerce can vary depending on the specific kit and the industry it is being used in. Some common components that are often included in kits in eCommerce include:Products: The primary components of a kit, which can include physical items such as hardware, electronics, toys, or clothing, as well as digital items like software or online services.Packaging: Kits often include packaging to protect and organize the components, such as a box, bag, or other containers.Instructions: Kits may include instructions or documentation to help customers understand how to use or assemble the components.Accessories: Kits can also include additional accessories, such as adapters, cables, or batteries, that are needed to use or complete the components.Marketing materials: Kits may include promotional or marketing materials, such as flyers, posters, or stickers, to help market the kit and its components.[contactus_lilgoodness]The Primary Roles of Kitting in 2025SourceIn WarehousingKitting is widely used in warehouses as a means to streamline order fulfillment and improve the accuracy of picking and shipping processes. The goal of kitting in a warehouse is to simplify the process of gathering, packaging and shipping multiple items as one unit, thereby reducing the number of individual picking operations required to complete an order. Overall, kitting in a warehouse can improve the efficiency of order fulfillment, reduce the risk of errors, and streamline the supply chain. Here's how kitting is typically used in warehouses:Pre-Assembly: Components are pre-assembled in a warehouse to create a complete kit. This can include items such as hardware, tools, instructions, or packaging materials. The kit is then packaged and labelled to ensure everything required is included in one convenient package.Picking and Packaging: Kits are picked and packaged according to the specific requirements of each order. This can involve the use of automated systems such as barcode scanning or pick-to-light systems to ensure accuracy and efficiency.Shipping: The completed kits are then shipped to customers or other warehouses as required. Shipping kits instead of individual components help to reduce the number of shipments required, which ultimately lowers shipping costs and improves delivery times.In Inventory ManagementKitting plays an important role in inventory management by simplifying the tracking and management of multiple items that are used together in a specific product or process. The goal of kitting in inventory management is to reduce the number of separate items that need to be tracked, making it easier to manage stock levels and ensure that the right components are available when needed. Kitting in inventory management helps to simplify the tracking and management of components, limit the risk of stockouts and improve the effectiveness of order fulfillment. Here's how kitting is typically used in inventory management:Kit Creation: A kit is created by grouping multiple items together that are commonly used together in a specific process or product. This can include raw materials, parts, tools, instructions, or any other item that is required to complete a specific task. The kit is then labelled and tracked as a single item in the inventory management system.Inventory Tracking: With kitting, inventory management becomes simpler as the number of separate items that need to be tracked is reduced. This can make it easier to manage stock levels, ensuring that the right components are available when needed.Stock Reordering: Inventory management systems can automatically trigger stock reorders when the levels of components in a kit fall below a predetermined threshold. This helps to ensure that the right components are available when needed, reducing the risk of stockouts and improving customer satisfaction.In ManufacturingKitting is a widely used practice in manufacturing to streamline the assembly process and improve the accuracy and efficiency of product production. The goal of kitting in manufacturing is to simplify the process of gathering and packaging multiple components that are required to produce a single product. Kitting in the manufacturing industry can improve the efficiency and accuracy of product production, thus reducing the risk of errors and simplifying inventory management. Here's how kitting is typically used in manufacturing:Consolidation of Raw Materials: Components and raw materials are pre-assembled in a manufacturing facility to create a complete kit. This can include items such as parts, tools, machinery and everything else needed to create the finished product. The kit is then packaged and labelled to ensure that everything required is included in one convenient package.Assembly Line: The components of a kit are placed on an assembly line to produce the final product. The use of kitting helps to simplify the assembly process and mitigate the risk of mistakes, mishaps and inefficient practices.Quality Control: Kitting can also help to improve the accuracy and consistency of product production by ensuring that all required components are included in each kit. This can help to reduce the risk of quality issues and improve customer satisfaction.Benefits of Kitting for Retail BusinessesImproves EfficiencySourceKitting streamlines the process of assembling products by pre-grouping all the necessary components into one kit. This saves time and mitigates the risk of errors, since all the required parts are readily available and can be easily assembled together. This ensures streamlining and optimization of various processes such as manufacturing, order fulfillment, transportation and more.Suggested Read: How to Streamline Shipping Processes for eCommerce Sellers in 2025?Increases ProductivitySourceBy reducing the amount of time spent searching for parts and gathering materials, kitting can significantly increase productivity. Assemblers can focus on their main task, knowing that the necessary components are all in one place. Additionally, because every important element is pre-packaged and bundled together in a single kit, it prevents the need to have multiple shipments and journeys for multiple products.Reduces CostsSourceKitting can help reduce costs associated with inventory management, such as carrying costs and obsolescence costs. By grouping components together, kitting allows companies to reduce the number of individual items they need to keep in stock, thus reducing the amount of money they need to spend on inventory management. It also requires fewer consignments to be dispatched, reducing transit and storage costs as well, saving the business a significant amount of funds in the process.Enhances Inventory ControlSourceKitting makes it easier to track inventory levels, since all the components of a kit can be easily accounted for because they are bundled together in a single shipment. This helps companies maintain accurate inventory levels and reduces the risk of stockouts. Furthermore, kitting necessitates that products of a similar nature and end goal are stored together, making inventory storage more organised.Amplifies Customer SatisfactionSourceKitting can help improve customer satisfaction by providing complete, ready-to-use products that meet their specific needs. Customers are able to receive their products quickly and efficiently, without having to worry about missing parts or assembly errors. Thus, it provides a significant increase in quality and speed by which orders are delivered to their respective customers, enabling an overall better experience.How to Manage the Inventory Kitting Process in Warehousing in 2025?​​8 steps involved in the inventory kitting process are mentioned below:Accurately Define the KitThe first step in managing the kitting process is to define the kit by determining which components or parts are needed to create a complete, ready-to-use product. This includes identifying the specific items that should be included within each kit, as well as the quantities needed.Ascertain the Components in the KitThe next step is to determine the components that will be included in each kit. This may involve reviewing product specifications, working with suppliers to obtain components, or creating custom components to ensure that every kit has the required elements necessary to complete the intended task.Gauge the Required Inventory LevelsOnce the components have been determined, it is important to plan the inventory levels of each component. This involves determining how many kits can be made with the available components and determining how many components will be needed to meet demand. Therefore, inventory levels need to be adjusted accordingly.Efficiently Assemble the KitsAfter planning the inventory levels, the next step is to assemble the kits. This involves physically grouping the components together and preparing the kits for shipment. This requires an efficient and standardized assembly process to increase efficiency, reduce unwanted errors and save time.Securely Store the KitsThe assembled kits need to be placed in a safe and secure environment until they are ready to be shipped. This may involve using warehouse space or using off-site storage if space is limited. Determine the best possible conditions depending on the nature of the contents of the kit.Track Inventory Needed for the KitIt is important to track the inventory levels of the kits to ensure that there is always enough stock to meet demand. This can be achieved using a variety of tools, including barcode scanning, software systems or manual methods. High-end inventory management software can automatically keep you aware of your inventory levels in real-time.Consistently Monitor the Quality of the KitTo ensure that the kits are of the highest quality, it is important to regularly monitor their quality and address any issues that arise. This may involve conducting quality control inspections or working with suppliers to resolve any quality issues. This will help you identify any bottlenecks or processes that need to be improved or removed entirely.Update Components of the Kit as is RequiredThe components of a kit may change over time, so it is important to regularly review and update the components as needed. This may involve working with suppliers to obtain new or improved components or creating custom components as needed. This will help your kits stay relevant and up-to-date with your business objectives.Conclusion: Leverage the Use of Kitting With WareIQKitting can be beneficial to retailers in a number of ways. It helps to streamline various important procedures, reduces the time taken to complete them and lowers the expenses associated with product manufacturing, storage and distribution. It is also not very difficult to implement as it just entails multiple items of a similar nature or with a common end goal to be placed together in a single consignment.Therefore, if your business needs to streamline its distribution procedures and reduce costs, kitting can be a good place to start to achieve this goal. Additionally, if you do not have the available manpower and resources to handle kitting on your own, you can always offload it and multiple other logistics and shipping procedures to a 3PL fulfillment company like WareIQ.WareIQ is one of India’s leading 3PL fulfillment companies. Having been founded in 2019, it has come to offer many solutions for a vast variety of business tasks, such as order fulfillment, inventory management, product storage, last-mile delivery and much more.We provide a vast number of kitting and packaging services, some of which are listed below:Product Bunding: We enable you to bundle your products based on common characteristics and objectivesCustomized Packaging and Shipping Labelling: We provide eCommerce custom packaging and labeling services that can be tailored to your requirementsBuilt-to-Order Services: We assist you with preparing orders only after they come in to save you effort and resourcesQuality-Control Testing: We offer comprehensive quality checks to ensure that all your processes are upto speedProduct Assembly: We provide the tools necessary to assemble products for various tasksCustomizable Notes: We enable you to write personalised notes to your customers in every kitGreeting Cards: We provide greeting card services to ensure your customers are kept engaged as soon as they purchaseKitting: FAQs

February 04, 2023