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Top 10 Shipping Aggregators for eCommerce

Top 10 Shipping Aggregators for eCommerce

Any business, big or small, that has been successful, has reached that stage, not just on its own merit, but also with the aid and services of partner organisations that handle important aspects of the business. Similarly, eCommerce businesses manage to reach high levels of success primarily because of their delivery experience. Read the blog on best 3pl for small business in India to understand how small businesses enhance customer delight through delivery experiences. To reach that success, these businesses have to walk a tight rope of having a logistical network that is not just fast and efficient to ensure a good customer experience but also proves to be cost-effective so as to not affect its revenue. This is where shipping aggregators for eCommerce step in and help eCommerce companies rise - by providing all the important logistics services in the most efficient manner, while also reducing logistics costs. What are Shipping Aggregators for eCommerce? A small or new business owner with fewer than 100 orders per month would approach their local courier service partner to transport the finished product from the seller/manufacturer/owner to the customer. But once the orders increase, and there is a sudden surge of orders, which could be because of the product gaining favourable customers and eventually traction, it might be difficult and cost-intensive for sellers to manage the demand while using the same courier service they were using before. One of the most crucial yet complex aspects of the eCommerce order fulfillment process is the logistical aspect, and thus, it would be prudent for sellers to partner with courier aggregators. They partner up with multiple courier channels, and as a result, provide the sellers access to multiple pin codes and extra value-added services like providing fulfillment status, micro fulfillment, cash-on-delivery, hyperlocal delivery, and same-day delivery. Shipping aggregators for eCommerce in India have existed for decades, but their prominence has increased in the last decade owing to the rapid growth of eCommerce in India. With courier aggregators being the natural need for any eCommerce player, their numbers have increased in India, thus providing a competitive landscape that is fruitful for the sellers. [contactus_gynoveda] Why are Shipping Aggregators for eCommerce Businesses Necessary? eCommerce Businesses find natural allies and partners in courier aggregators because they provide a 3PL cost-effective solution to the seller’s biggest need of transporting the product to the customer. This need becomes ever more crucial as the seller's progress to the 1st phase, which comprises 500-3000 orders per month, or 10 orders per day. This is when the need for a Shipping Aggregator is felt the most. A single logistical partner may fulfill the needs, but demand surges can be sudden, unpredictable, and, most importantly can lead to a loss of revenue. Thus, it is considered a prudent practice for eCommerce businesses to partner with the right Courier Aggregators to ensure that their product can be transported to the required customer destination, irrespective of the surge in demand. Shipping Aggregators for online business helps to provide the best service partners for the required pin codes, as some have an advantage over others because of the infrastructure they have set up and their prior presence in the market in that region. Advantages of eCommerce Shipping/Courier Aggregators eCommerce Shipping Aggregators provide the required platform for eCommerce players of any size. This is due to the following advantages that they bring to these players: Multiple Courier Partners The biggest advantage of Courier Aggregators is the option of partnering with multiple courier options and this provides the sellers with the freedom of choice to choose between which courier partner they prefer and that too in which geographical region. Thus, the sellers are able to capitalise on the strengths of the multiple courier options. Low Shipping Rates Shipping Aggregators for eCommerce use Economies of Scale to provide the sellers with cheaper shipping rates rather than approaching the same courier partner individually. Courier partners, when tying up with courier Aggregators, are assured of a fixed amount of orders per month/week, and thus, when assured of this steady inflow of business, courier partners are willing to provide discounts on their services. An individual seller will not be able to provide the same number of bulk orders when approaching these courier partners and would thus be devoid of the discounts available. Better Pin Code Coverage Individual courier partners are restricted by their pin code coverage. Some of the oldest players may have the best coverage, yet there will be some local courier partners with better coverage in a certain geographical region; this is especially prominent in a geographically and culturally diverse country such as India. Shipping Aggregators in India usually have about 5-20 courier partners, and their combined strength is what the seller gets to reap. Instant Backup Plans One of the biggest advantages of Courier Aggregators is noticed only in the face of adversity and is thus not often realised. In the event of a courier partner cancelling an order, they can approach the other courier partners that they have tied up with, and that too at the same cost or just marginally more. In that situation, it is necessary for the seller that the product reaches the customer. With Shipping Aggregators for online businesses providing multiple courier options, sellers can always be assured of their product reaching the customer.  Single Platform Consolidation They provide a seamless experience to both the sellers and customers by providing them with all the details of their product in a single location and without the seller having to bounce between the sites of different courier partners. Order Tracking facilities The consumer and seller can follow their packages in real-time through the Shipping Aggregator. To trace the position of your order, one needs a customer tracking id or an air waybill number. On-Time Remittance Cash on Delivery is still the most preferred means of payment for the Indian eCommerce user. This payment is handled by the Shipping Aggregators but it is necessary for the payment to reach back to the seller. On every delivery, the courier aggregators make an on-time remittance, weekly remittance or daily remittance, which ensures the seller's continuous cash flow and allows it to develop. What are the Challenges Faced by eCommerce Shipping Aggregators for eCommerce in 2024? Shipping Aggregators in India regularly face some challenges in fulfilling their orders. eCommerce logistics in India is heavily dependent on roads, and during the festive season, there is an immense load due to the extremely high number of orders. These factors contribute to some of the perennial challenges that are faced. We shall take a more detailed look at some of these challenges and the causes behind them. This is so that sellers are aware of the challenges that Courier Aggregators in India face, which in turn, are passed on to the sellers. Thus, sellers can be mentally prepared for them and take precautionary actions beforehand. Festive rush and same-day deliveries: We have all experienced that moment when an unexpected guest comes over during the festive season with a gift for us, and as is tradition, expects we should now gift them something too, but there isn’t any gift because we never expected them to come in the first place. That’s when many of us place an immediate order for next or same-day delivery. Such instances and many more like this are the reason behind immense loads on sellers, and consequently, the Shipping Aggregators for eCommerce to transport multiple items and that too urgently. In India, during the festive season, order numbers increase by 40-50%. Safety and security of delivery: Despite proper training and hiring qualified drivers, incidents such as accidents are inevitable. These incidents, along with pilferage, can never be ruled out. It is thus necessary for Shipping Aggregators for an online businesses to take out insurance for their shipments and while these lead to added costs and extra paperwork, they do provide a guard against any such unwanted and rare event.Irregular cash flow: A study by CMS, one of India’s largest cash handlers, concluded that in the year 2020, nearly two-thirds of online shopping resulted in cash on delivery, with nearly 90% of rural consumers opting for this payment method. This peculiar characteristic of the Indian eCommerce market results in Courier Aggregators having to take on the extra burden of handling the cash and ensuring its security while also ensuring timely remittance back to the sellers. This entire process, which cannot afford to have any lapses or leakages, leads to added constraints on Aggregators in India.Returns management: Returns still constitute a high ratio in some products, especially clothing, and most returns are due to differences in size; thus, Shipping Aggregators for eCommerce must ensure that the product reaches back to the seller in perfect condition without any damage. This means added capital expenditure for maintaining an equally efficient, secure, and able reverse supply chain from the customer to the seller. Top Shipping Aggregators for eCommerce in 2024 WareIQ Source By providing full-stack eCommerce fulfillment solutions and giving its users an experience similar to Amazon Prime with same-day and next-day delivery, WareIQ has evolved to be one of the most excellent fulfillment firms in India. Established in 2019, this Y-combinator backed Shipping Aggregator is accessible to anyone. Besides its stronghold and expertise in the eCommerce fulfillment sector, WareIQ as a Shipping Aggregator stands apart from the rest because of the following aspects: Discounted rates and access to all major national couriers, as well as last-mile delivery services and couriers, guaranteeing same-day/next-day delivery. This is extremely crucial for sellers as they can ensure that they live up to their service level and enjoy a higher customer satisfaction rate, thus leading to further business.A powerful pan-India network of fulfillment centers, urban dark stores, and logistics network of national & hyperlocal shipping partners—all located near their clients, allowing them to provide timely and cost-effective logistical solutions.A centralised logistical center and tech platform for all eCommerce fulfillment-based requirementsA centralised platform for core operationsPost-shipping apps provide tracking capabilities and a smart communication platform to offer the greatest client experience. Multiple products and features are provided, such as the “WareIQ RUSH” that ensures same-day delivery and is amongst the rare fulfillment tech companies in the world, let alone India, to provide such a service, and is thus amongst the best fulfillment companies in India. WareIQ customers benefit from considerable cost reductions as a consequence of WareIQ negotiating the best terms with shipping partners, strategic warehouse presence, and data-driven decision making. Ware IQ’s central platform possesses a multifunctional NDR dashboard that helps reduce the processing time of NDR by 12 hours and reduces the RTO by 10%.  Pickrr    Source Pickrr has made its mark in the eCommerce industry by providing fast delivery in remote parts of India. Pickrr offers volume-based discounted rates to customers, further contributing to its popularity. It also boasts a unique collection of features, with its AI-powered dashboard being the most intriguing. Their dashboard can easily be integrated with Shopify, Magento, and many more e-commerce platforms. Highlights: Serviceable Pin Codes: 26,582+Value-added Services: CODCustom Tracking Page: No ShipKaro  Source The next company on our list of the top 10 Shipping Aggregators for eCommerce is ShipKaro, which offers bulk orders and drop shipping at extremely reasonable prices. Despite the agility with which their shipping operations run, their returns handling system has great room for improvement. Highlights: Serviceable Pin Codes: 20,682+Value-added Services: Scheduled Pickups, COD Custom Tracking Page: No Shyplite  Source Shyplite offers low-cost Shipping Aggregation services that are simple and efficient. They are popular amongst customers due to their responsive and professional customer service personnel as well as their AI-based recommendation algorithm. Highlights: Serviceable Pin Codes: 25,184+Value-added Services: CODCustom Tracking Page: Yes Silver Arrow  Source Silver Arrow Logistics employs emerging technologies in various facets, which makes them an innovation-led company. From using AI-driven RFID tags to facilitate real-time tracking to using I0T (Internet of Things) to identify potential transportation safety risks, they utilise next-generation digital services to provide specialised logistics solutions for small, medium, and large eCommerce companies. Highlights: Serviceable Pin Codes: 26,193+Value-added Services: COD Services, Express DeliveryCustom Tracking Page: No ShipDelight Source ShipDelight has over 55 years of consolidated experience in the shipping and distribution industry. The founders of ShipDelight have supreme knowledge about how to solve the many problems related to shipping aggregation and seek to fully integrate the requirements of eCommerce retailers and the logistics and distribution services that are provided by the company. Highlights: Serviceable Pin Codes: 26,000+Value-added Services: COD Services, Order Management, Branded Tracking, Shipping AutomationCustom Tracking Page: Yes If you are looking for similar options check Alternatives to Shipdelight ShipDroid Logistics  Source Since it has fewer courier partners, ShipDroid doesn't have the same reach as many of its competitors. However, it has remained a popular shipping aggregator for eCommerce due to its account management system, dashboard and fulfillment services, which allow retailers to efficiently analyse their sales and follow orders in real-time. This Shipping Aggregator's automatic allocation mechanism allows shipments to be made by air, train, or road. They don't have a monthly minimum order volume restriction, which makes them a good and affordable option for smaller e-commerce businesses. Highlights: Serviceable Pin Codes: 19,926+Value-added Services: CODCustom Tracking Page: Yes ShipYaari  Source Since it is one of the top options in the market, Shipyaari is regarded as one of the most dependable shipping firms. Customers can choose from three different charge applications. Users are presented with a variety of options from which to choose based on their requirements. They have fairly variable timetables, based on monthly and yearly timescales. They also have four domestic partners and offer their services over international borders. They offer savings for large shipping purchases. They do not, however, have a multi-pickup facility. Shipyaari provides not only fast shipping but also express COD. Amazon, Shopify, Magento, and Woo-Commerce are among the seven online marketplaces with which they are integrated. They have an Advanced Plan and a Pro-Plan, both of which cost Rs. 2120 and Rs. 4235 and allow you access to all of their services. Their Start-Up package is free of charge for new businesses. ShipYaari is another significant eCommerce Shipping Aggregator that takes the cake in terms of customer loyalty and confidence, owing to its ability to manage massive volumes of orders at cheap pricing. Despite using several channels of communication such as phone, email, and WhatsApp, many consumers have been frustrated by the lack of connection with the customer care personnel. Highlights: Serviceable Pin Codes: 24,749+Value-added Services: Express Delivery, COD Services, Money Back Guarantee (MBG)Custom Tracking Page: No GoShippo  Source GoShippo is a major Shipping Aggregator that automates and rationalises shipping procedures to save time, money, and effort. One can ship their packages quickly and save money by taking advantage of discounts from USPS, UPS, DHL, and other shipping companies. The shipping company also provides real-time pricing from a network of carriers, allowing you to choose the best fit. Some of its features are:  Easy integration - By effortlessly syncing product orders and tracking details, you may save time.Facilitating returns, address validation, and schedule pickups - With in-built global address validation, return labels, and carrier facilities, carrier pickup schedules, you can have accurate deliveries.Personalisation - Customize your shipping labels, enable customer notifications, and provide a personalised experience by making your shipping tailor-made.Supports global shipment - To promote global shipping, the company provides pre-filled customs paperwork and paperless trading.Robust shipping tools - This is possible by using automated tools, enabling batch label printing, manifests, analytics, and reporting.Partial order fulfillment - Manage the splitting of orders into multiple shipments for back ordered items and inventory at different eCommerce warehouses with partial order fulfillment. EasyShip Source EasyShip is a prominent cloud shipping platform that helps retailers grow globally. Some of its prominent features are: Prevailing shipping API for eCommerce – The company provides comprehensive shipping capability to your ERP, warehouse, or platform, as well as management over shipping options on your website.Import duties and taxes (Item Category Based Tax) - The firm service calculates all duties and taxes for your international shipments. It ensures that you know how much you have to pay for various item categories, thus avoiding unpleasant surprises and shipping delays in any region.  Conclusion: Why is WareIQ the Best Shipping Aggregator Company for eCommerce? There are some crucial points that any seller must keep in mind when they decide to partner with a Shipping Aggregator, and that is where WareIQ proves to be the best amongst the other Shipping Aggregators in India due to the following reasons: Quick Turn Around Time (TAT) - WareIQ’s courier partners ensure Amazon-like shipping experiences and combine WareIQ’s data-driven insights to give a nationwide warehouse network and established infrastructure, thus reducing the overall Turn Around Time, allowing sellers to provide their consumers the best and fastest delivery experience.A better first attempt strike rate (FASR): WareIQ as a Shipping Aggregator provides an incentive plan to its courier partners to deliver the maximum number of deliveries in their first attempt. This improves the FASR and thus provides sellers the best ROI and consumers their products on time and without any switch.WareIQ’s WMS: WareIQ, with its complete best eCommerce fulfillment services, manages to assist its courier partners by ensuring that the post-order process ensures that the delivery location is accurate, thus reducing chances of returns or wrong deliveries. This is achieved by:An automated communication system with the consumer through SMS, email, and WhatsApp, thus keeping the consumer in the loophole in case of a failed delivery and arranging for redelivery to improve the Non-Delivery (NDR) conversion.Pin code errors are often noticed in the last mile of delivery only, but with WareIQ’s cutting-edge technology, pin code allocation is automated and thus helps to correct wrong or incomplete addresses, which ends in saving unwanted extra logistics costs. Established in 2019, WareIQ, a Y-combinator backed startup, has rapidly grown to be the leading provider of full-stack eCommerce fulfillment services for some of the most reputed brands in India. WareIQ offers a full-stack platform for eCommerce companies to enable same-day delivery and next day delivery to customers – an Amazon Prime-like experience but accessible to everyone. WareIQ has customised offerings for merchants experiencing different order volumes as well as having different delivery speed expectations. WareIQ is probably one of the very few fulfilment tech companies in the world that have same-day delivery service for their customers under their product “WareIQ RUSH”. With world-class WMS functionalities, WareIQ handles the entire range of intricate operations in the eCommerce fulfillment process, ranging from Inbound Operations such as scanning and quality check, through 100% accurate Pick and Pack, to Inventory Management across all channels. WareIQ’s next-day delivery and same-day delivery services are helping eCommerce businesses set new standards with respect to setting customer expectations and fulfilling them with high efficacy. At the same time, WareIQ customers realise significant cost savings and wider reach due to better negotiations with shipping partners, strategically placed warehouses, economies of scale and scope in warehousing, and data-driven decision making. [signup] Shipping Aggregators for eCommerce FAQs Is WareIQ a shipping aggregator for eCommerce?WareIQ is a full-stack eCommerce fulfillment platform that provides the best eCommerce courier and last mile delivery services as well. Apart from that,  also acts as a shipping aggregator for ecommerce with shipping partnership across all prominent National & Regional Couriers, along with integrations with same day delivery partners in metros, covering 27,000+ pin codes. Why should you partner with a courier aggregator rather than an individual shipping service provider for your retail business?There are 4 significant benefits of partnering with a shipping aggregator rather than an individual shipping services provider:1. Cost: Shipping aggregators often can negotiate bulk rates with carriers, which can result in lower shipping costs for their customers.2. Multiple Carrier options: Shipping aggregators offer a wide range of shipping options from multiple carriers, allowing businesses to compare prices and delivery times to find the best option for their needs.3. Simplified Shipping Process: Shipping aggregators provide a single point of contact for shipping-related inquiries and issues, which can simplify the shipping process and save time.4. Reliability: The level of reliability of a shipping aggregator will depend on the specific aggregator and the carriers they partner with. However, partnering with a reputable shipping aggregator can increase the chances of reliable delivery and customer satisfaction. What to note when choosing a shipping aggregator for your company?• Total number of courier partners• Range of serviceable pin codes• Shipping rates• COD is available or not • Delivery Time• Tracking method• Remittance Period• NDR Management• RTO Management• Protection Plan How long does WareIQ take to deliver?WareIQ provides the best service when it comes to delivery timeline. They offer same day or next day delivery services using their seller flex compliant fulfillment centers across India and strong partnerships with 30+ shipping/courier service providers like Delhivery, Blue Dart, Fedex, Ecom Express, Ekart etc. What are shipping aggregators?Shipping aggregators are platforms or services that consolidate shipping options from various carriers into a single interface. This makes it easier for customers to compare prices and delivery times from multiple carriers, and also provides them with a single point of contact for shipping-related inquiries and issues. Shipping aggregators help to simplify the shipping process for both customers and merchants, and can also offer cost savings by negotiating bulk rates with carriers.

February 08, 2023

10 Best eCommerce Shipping Companies & Startups in 2025

10 Best eCommerce Shipping Companies & Startups in 2025

What are the things you need to think about when selecting eCommerce shipping companies? The company's infrastructure, price, customer service response time, and integration with your orders software are essential. However, ultimately choosing online shipping services comes down to order completion and customer satisfaction. From the moment the order is shipped, many factors come into play in the final destination before the arrival of your product. Having choices for delivery and shipping services in India can ensure a great customer experience. The evolution of the eCommerce industry has led to a rise in the number of shipping companies trying to offer the best courier service to eCommerce companies. There are numerous providers, each claiming that they are the best, making it difficult for companies to find a provider that meets their standards. What Is eCommerce Shipping? Transportation is one of the most significant aspects of eCommerce. It can either make or break your business, as it's a significant way to satisfy customers and make your business strategy work. As eCommerce becomes more popular, the relevance of shipping is becoming more and more prominent. All eCommerce shipping companies are trying to provide a seamless experience and great returns for their customers. Opting for better transportation service makes shipping affordable and more manageable. The goal of shipping companies is to come up with an affordable and effective way of delivering and returning items. It is challenging for small businesses to compete in the e-market since big companies are adopting new technologies for efficient shipping. For example, large companies can deliver your product within a day now.  [contactus_lilgoodness] What are the Benefits of eCommerce Shipping? Customers today want to know the status of their purchase and how long it will take them to get the package. Companies need to compete in this free market with fast shipping while maintaining competitive pricing and ensuring they provide a free service. 5 Benefits expected from eCommerce Shipping Companies are as follows: Choosing the best carrier at the lowest cost  It is the primary and essential thing that a seller cares about. The latest technology allows sellers to instantly compare the carriers and their services to choose the best service for each shipment according to the shipping priority and the cost of it. To meet the buyer's delivery expectations, you should know that there are benefits to having multiple carriers. With eCommerce shipping companies, retailers can compare and find the lowest-priced carrier option for your order by integrating advanced platforms into their supply chain. Smoothen the shipping process Online shipping services in India must achieve customer satisfaction above everything. These companies are designed to optimize every transaction. The best logistics will be automatically selected based on a specific customer's needs and region. eCommerce solutions help businesses simplify delivery. For example, a business may have customers in different countries or regions. Centralising distribution to one location simplifies things for companies sending products internationally. Retailers should be able to deliver numerous products to a large network. eCommerce shipping service companies determine when deliveries are not meeting expectations by using the best mix of carriers. Their courier partners offer flexibility in carrier services depending on the customers in that area. By aggregating rates for carriers and holding them accountable, companies can get better rates. Real-time solutions for shipping problems If you're an online shopper, you need to ensure that the eCommerce shipping companies can provide you with tracking. It ensures not only your confidence as a buyer but also for the retailer by proving that the shipment reached its final destination. Businesses can track packages to solve problems such as location delays and missed delivery dates. Tracking packaging will also allow customers to have up-to-date information on their deliveries and make their experience more personalised. Customer service departments can communicate with customers in real-time while they wait, troubleshooting and sending products from a local center if the customer is willing to wait. If the customer wants to collect their product from a store, they can do so. They will have reduced customer service calls and increased browsing on the retailer's website - offering more exposure to the products, and some customers may purchase more as a result. Data on carrier performance can complement negotiations. Tracking deliveries with exceptions gives reliable insight into data on carrier performance. Negotiating contracts and getting valid invoices Opportunities for savings exist when retailers partner with eCommerce shipping companies. These solutions allow retailers to recognize if any surcharges or other fees were incorrectly applied to their shipments. An audit system can automate the hard work of invoice matching. It will help you seamlessly identify discrepancies and allocate your account with ease and sophistication. Making data-driven decisions Without access to analyse real-time shipping data in a Business Intelligence platform, retailers are unable to comprehend how distance, delivery speed, package size, and density effects spending across their transportation carrier landscape. They can't see how (or where) improvements will (or should) take place, which puts them at a disadvantage when it comes to carrier talks. Understanding how changes in fulfillment affect zone and carrier service-level downgrade possibilities is crucial, for example, if a retailer is increasing ship-from-store or locating a new distribution center. Creativity and education are essential in any profession, but one needs to understand that there is a type of creativity that comes only through training. It can be tricky to figure out carrier reliability using only a simple evaluation of delivery success rates. The solution might be through simulating deliveries and using the results. Retailers can use this process to find bad carriers and realise which are good by looking at simulation success rates. eCommerce shipping companies have significant benefits, one of which is better rates for package delivery. It can automatically match the invoices with deliveries that go out and track which parcels have been delivered. With a multi-carrier network, businesses can control rates and manage how packages will be provided. What are the Costs Associated with eCommerce Shipping? 73% of shoppers expect pocket-friendly, express deliveries when they shop online. One way to decrease the cost of your shipping rates is to use a carrier that offers competitive pricing.  Here are the expenses associated with eCommerce shipping companies and some extra information to help you with your eCommerce shipping needs. Dimension of the Package  Shipping rates depend on the size of the package. eCommerce shipping solutions will determine the price based on the length, height, and width measurements. They use the dimensional weight to determine the cost of larger packages.  Weight of the Package The weight of the package is calculated by its dimensions. If this weight exceeds the dimensional weight, you will have to pay additional shipping costs. Intercontinental Shipping Options Shipping zone tracking is a way of measuring the distance between your package's origin and destination. The number ranges from 1 to 8, and in the continental US, they can vary from Zone 1 to Zone 8. Carriers calculate the logistics cost from where a package is shipped, but that zone may change depending on their location. Shipping and Handling When an order is placed and the seller dispatches the product, a carrier partner has to handle a lot of things and pay several types of fees. The shipping fee covers only the shipment of the item. Handling fees cover every step in getting it to its destination, including retrieving it on picking lists, moving inventory, packing shipments, and loading up trucks. 13 Factors to Keep in Mind When Choosing eCommerce Shipping Companies for Your Business Pricing There are several considerations when you choose top shipping companies in India for eCommerce business. You can go with free shipping and inherent costs, or you could look into a budget shipping option that fares much better. Can free shipping impact your business? Research your competitors' prices and shipping rates and the availability of insurance. You can buy insurance commissioned by you or one supplied by your postal carrier. And, be sure to verify that shipping prices are included in a plan before it's finalised for online sales. Speed  The experience is worth the wait. The Customer will buy again if they know their order is progressing and that it is being tracked with a status of "In Process" or "Complete." Customers may need to wait an extra few days to place an international or customised order but say Amazon should be able to provide speedy service when delivering a same-day item. eCommerce shipping companies should have specialised personnel, large fleets, and vast networks of delivery personnel to ensure fast, reliable delivery. Ask your provider about potential fees beforehand to make sure you meet deadlines. SLA (Service Level Agreement) Both the price and delivery speed depend on your SLA. Consumers will generally order products from the company to receive their orders quickly. To reach this satisfaction, the company needs to deliver its order promptly and provide speedy delivery to customers. Your agreement may also include additional online shipping services required for the shipment. Service availability You should know when shipping companies for eCommerce operate, it could incur shipping delays. When providing delivery/ shipping dates to customers, specify the data in your SLA. Reliability People want to receive what they ordered. It would help if you worked with an eCommerce shipping solution-providing companies that guarantee the quality of your products and get shipments to your customers as quickly as possible, despite unforeseen events like severe weather or infrastructure challenges.  Reach One of the important pieces of information that a shipper needs to identify is the reach of their carriers. It describes the locations and areas where they operate and the states and country encompassing their fleet. Delivery must be able to serve specific sites that may be hyperlocal or rural, so make sure that the eCommerce shipping companies are competent. Previously, a significant concern was delivering products on time, but other logistical issues may be more critical. Courier partners provide various services to the industry, including COD coverage and special handling for sensitive items. These added services could also expedite your shipment. Accountability Business owners lose money when the delivery time for their products becomes too long. It is a must for an eCommerce owner to know their package's whereabouts to provide quick customer service. The shipping company's warehouse is often situated outside the city, making the customer experience even more stressful. A simple tracking solution helps both sides to get through these difficult situations. Many eCommerce packages show shipping information on their apps, including pick-up locations, current status, and estimated delivery times. Monthly Goals By working with carrier partners, the possibility goes high to develop goals for reducing RTO. If you want more shipments, the best shipping company will also help you with this. You can set up milestones such as the average shipment quota to meet over a week or quarter. Payment Cycle Payments for services should come within a time frame, like monthly payments. While signing a partnership agreement with a new company, you should specify your payment cycle. Paying ahead of time prevents you from being charged late fees on a credit card. Use a clear payment cycle to avoid unexpected charges after the end of the month. Cash on Delivery Adjustments COD reconciliation is a crucial step in the whole range of services, including handling the item and collecting signatures from customers when they receive their orders. When you send a COD shipment, it includes the remittance of payment for that order, plus closing any mismatched accounts in the company's books. Charges for COD orders are not accounted for until they are transferred from the carrier to your company. You may be unwittingly paying more than you should. Value-Added Services eCommerce shipping companies often provide value-added services such as ensuring that your packages are safe and in perfect condition upon arrival. DHL can offer you exceptional packaging for your business, such as customised packaging and temperature-controlled transit. DHL also provides a choice of vehicles and other services. Before you decide on your order, consider the additional services you may need for the shipment if you are shipping internationally or domestically. Penalties It is essential to specify penalties. Missing shipments or deliveries should come with strict consequences proportional to the amount. Monitor the accounts and impose fines if it is not fixed. To prevent fraud from occurring, you can purchase insurance from the carrier too. Visibility Transparency is crucial to successful eCommerce shipping companies. Without visibility, you won't be able to keep track of your orders and stay on pace with your latest sale. Online retailers need to have a robust delivery system to keep their customers comfortable and satisfied. Customers get anxious when they don't know where their orders are, and thus, the courier partner must be able to provide updates on the package. From the customer’s point of view, you can improve your customers' delivery experience by choosing appropriate shipping methods. If you offer several shipping options, it is essential to choose the right ones. Limiting your options to the most reputable best-of-the-best shipping companies will reduce researching time. Before narrowing down your options, you should research each company's past track record to find the suitable option for your shipping needs. Read along to know about the top 10 shipping companies in India. Top 10 Most Trusted, Best eCommerce Shipping Companies [Updated List for 2025] More than 120+ eCommerce shipping companies in India provide high-quality, cost-effective services for small and medium to large-scale eCommerce businesses. Here's a list of India's top 10 Best eCommerce shipping/courier companies and what they offer.  1. Delhivery Source Delhivery started as a logistics company, but now it provides other services in the e-commerce industry. The company specializes in big companies, offering same-day and next-day delivery, and 75% of them are major eCommerce stores. Delhivery has efficient reverse logistics and COD without glitches. Delhivery also integrates with the user's software to generate shipping labels, cancel orders, estimate accurate EDDs, and manage exceptions for shipping companies. It provides supply chain solutions to 21000 active customers. It has a nationwide network servicing over 17000+ pin codes. 21 automated sort centers, 86 gateways, and 80+ fulfillment centers. It provides services like Express Parcel, Truckload Freight, Partial-Truckload Freight, Delhivery Cross Border, etc. It has a team of over 66000 people that works to deliver 24 hours a day, 7 days a week, 365 days a year. 2. DTDC Source DTDC specialises in handling eCommerce businesses. Offering many options for delivery, DTDC provides the convenience of using custom shipping methods that are convenient and readily available. With the DTDC API, you can access a variety of shipping methods, tracking notifications, and necessary documentation. The API also provides instant access to seamless on-demand services. Has a presence in more than 500 district headquarters through its huge network of more than 11,000+ franchisees. Has extended services to over 11,400+ Pin codes, handling more than 12.5 million shipments per month. Has a field workforce of more than 40000 resources with 4 Zonal offices, 20 strategic regional offices, and over 570 operating facilities across India. 3. Blue Dart Source Blue Dart is a strong contender for the best shipping company in India. It provides you with various packages, covering delivery to over 150 countries and 35,000+ pin codes in India. It also offers a tracking service, so your customer will know when their order is being delivered. Has delivered consignments to over 35,000 locations in India Has delivery services covering over 220 countries Has distribution services including air express, supply chain solutions, customs clearance, and freight forwarding Has warehouses at 85 locations across the nation as well as warehouses at the 7 major metro cities (Delhi, Mumbai, Ahmedabad, Bangalore, Hyderabad, Kolkata, and Chennai) Learn More: 3PL Warehousing Companies 4. FedEx Source FedEx provides a range of services in other countries and is used by businesses that want to save money on shipping. It can work with various products, including heavy, fragile items and hazardous substances. It claims to be faster in residential locations than UPS Ground. It allows recipients to use their FedEx account when receiving shipments. 5. GATI Source GATI is a relevant peer on the list of top Indian delivery services. GATI is an Indian company with a reach that extends to 735 out of the 739 districts in India. Gati started its operations in 1989 and has delivered packages to 19,000+ different locations around India. They offer express delivery, transportation mechanisms, and warehousing solutions. They also specialise in COD orders, allowing customised pick-ups from warehouses. It has a nationwide network of 735 out of the 739 districts which cover 19,800+ PIN Codes in India. It includes Express Distribution, Cold Chain Solutions, Air Freight, E-commerce, First Mile Delivery, and Last Mile Logistics, etc. It also offers exclusive B2C services like Bike Express, Laabh, Student Express, and others. It has over 30 years of experience and the expertise of a dedicated team of professionals spread across the country. 6. DHL Source DHL is a primary international delivery service that can connect you with any location worldwide. Customers benefit from their sophisticated and comprehensive system to ship products efficiently. DHL Courier Company, the world's largest international courier company, has implemented a system that reduces waste and minimizes the company's carbon footprint. This renewed system covers more than 26,000 pin codes, shipping all over India. It covers 26,000+ pin codes across India It uses a system that reduces waste and minimizes the company's carbon footprint It is the world's largest international courier company 7. EKart Source Indian-based Ekart Logistics is the number-one online shipping service provider in the country for both last-mile and first-mile delivery. Established in 2009, Ekart Logistics was initially an arm of the Flipkart eCommerce platform. With the Ekart Logistics API, e-commerce stores can provide various payment processing tools to their customers. It was initially an arm of the Flipkart eCommerce platform It uses an API that helps e-commerce stores to provide various payment processing tools to their customers. 8. Ecom Express Source Ecom Express is the preferred delivery service for Indian eCopters. Ecom Express provides excellent customer service with unmatched industry standards. For example, you can return an item using a different courier service but guarantee that it will arrive within 72 hours. It is possible because these couriers offer expedited delivery options. It has a presence all over the country including 29 states and union territories. It operates in across 27,000+ PIN codes over 2650+ towns It has also invested in Paperfly, Bangladesh’s largest third-party e-commerce logistics (3PL) firm. It uses automated solutions and cutting-edge technology to enable first-mile pickup, processing, network optimization, and last mile delivery. 9. Safe Express Source Safe Express offers the fastest and most efficient way to deliver a package. They've been in business for more than 20 years, serving more than 28000 different pin codes, and shipping all over India. They use PRS-enabled intelligent devices that can help companies get ahead by making sure packages are delivered efficiently and on time. Receiving proof of delivery is standard practice with Safe Express, which gives online retailers an added edge. It has the Largest-fleet of 9000+ GPS-enabled vehicles and the Largest Network of 31187 pin codes across India. It operates on 2088 routes and delivers 134 million packages a year to over 5000 corporates across India. Its 3PL Services has a total Warehousing space of more than 18 million+ square feet across the nation. 10. Shadow Fax Source Shadowfax is an end-to-end logistics company that offers fast delivery to eCommerce businesses. With this service, retailers and e-tailers can provide their customers with prompt delivery of their products. With Shadowfax, you can get quick deliveries throughout 10,000+ pin codes across 500+ cities. Shadowfax is the largest tech-backed logistics company in the marketplace that helps businesses to outsource last-mile activities. It launched India’s 1st delivery SuperApp to accelerate the growth of delivery partners to access multiple opportunities on a single platform. Currently it is fulfilling 1 million orders in a day, and has 100K+ daily active users (delivery partners) in more than 600+ cities in India, in 7000+ pin codes. Hope, Now you can decide amongst this list of top 10 shipping companies in India for the growth of your business. Conclusion: How Can a Fulfillment Company like WareIQ Act Like a Shipping Aggregator & Help eCommerce Businesses with Shipping? eCommerce shipping companies automate order fulfillment, logistics, and shipping operations for eCommerce businesses; it provides an automated way to manage these tasks. Good shipping companies for eCommerce will simplify the order fulfillment process and keep delivery costs low. This way, you can get your packages delivered to customers quickly and stay competitive in today's marketplace. Same-day and next-day shipping has become a major driving factor for many customers. 92% of them said they would choose the fast service over a slower one, enhancing their experience. The availability of free-of-cost and more secure deliveries by big names such as Amazon and Flipkart raises other D2C eCommerce brands' delivery expectations. Most customers abandon an online shopping cart because they don't want to pay for shipping, and others are deterred by long wait times. Shipping is a core function of eCommerce. It's easy to make customers happy if your products are delivered fast. You can use a shipping solution to streamline your order-processing workflow. Advanced eCommerce shipping companies will ease many previously struggling tasks, such as generating shipping labels, GST invoicing and handling order packaging. You can complete these jobs and get your package ready to be dispatched with a few clicks. Different shipping companies have their own pros & cons. Costs, shipping speed, quality of service, timely delivery, and customer support vary with each shipping/courier company. Hence, it's better to outsource the task of shipping not to a single shipping company, but to a shipping aggregator like WareIQ which has partnered with all the leading national & hyperlocal top shipping companies in India. Established in 2019, WareIQ, a Y-combinator backed startup, has rapidly grown to be the leading provider of full-stack eCommerce fulfillment services for some of the most reputed brands in India. WareIQ offers a full-stack platform for eCommerce companies to enable same-day delivery and next day delivery to customers – an Amazon Prime-like experience but accessible to everyone. WareIQ has customised offerings for merchants experiencing different order volumes as well as having different delivery speed expectations. WareIQ is probably one of the very few fulfillment tech companies in the world that have same-day delivery service for their customers under their product “WareIQ RUSH”. With world-class WMS functionalities, WareIQ handles the entire range of intricate operations in the eCommerce fulfillment process, ranging from Inbound Operations such as scanning and quality check, through 100% accurate Pick and Pack, Inventory Management across all channels. WareIQ’s next day delivery and same-day delivery services are helping eCommerce businesses set new standards with respect to setting customer expectations and fulfilling them with high efficacy. At the same time, WareIQ customers realise significant cost savings and wider reach due to better negotiations with shipping partners, strategically placed warehouses, economies of scale and scope in warehousing, and data-driven decision making. WareIQ’s WMS, a centralised tech platform helps to better manage undelivered orders by reducing NDR processing time by 12 hours – a multifunctional NDR dashboard helps to track and take immediate action for undelivered orders in real-time, thereby reducing RTO by up to 10%. Automatic replenishment recommendations and easy purchase order creation capabilities on the WareIQ platform further empower eCommerce companies to leverage all possible ways of increasing their ROI. [signup] Ecommerce Shipping Companies FAQs (Frequently Asked Questions)

February 08, 2023

What is eCommerce Shipping? A Detailed Guide On Processes, Benefits, 10 Best Practices to Ship Online Orders & Make Logistics a Competitive Advantage in 2025

What is eCommerce Shipping? A Detailed Guide On Processes, Benefits, 10 Best Practices to Ship Online Orders & Make Logistics a Competitive Advantage in 2025

Transportation of a product procured from an online retailer by a customer to their door is known as eCommerce Shipping. The above is a simple definition. However, today's eCommerce shipping & delivery involves highly complex processes - ordering, picking and packing, labeling, shipping, tracking, communication, and returns - that work seamlessly to deliver the product at the right place, time, and price. What is eCommerce Shipping? eCommerce shipping is essentially the transportation of an ordered product from the warehouse or fulfillment center to the customer's location, where delivery personnel will handle the last-mile phase of the order fulfillment process to deliver it to the customer. Shipping for eCommerce is a critical function of online retail as it is a crucial differentiator in satisfying and retaining a customer. Any business strategy of an eCommerce set-up must consider the capability to ensure the timely delivery of a purchased product safely at a reasonable cost. Developing and implementing the right shipping process with the right partners ensures a controlled and inexpensive delivery operation. The goal of an eCommerce shipping plan is to have an inexpensive and efficient process that delivers the product safely and on time, every time. The advent of eCommerce has given rise to fast deliveries of products that one shops for from the comfort of their home. Thus, eCommerce shipping has become a vital aspect of a successful eCommerce business, as it offers both convenience and quick deliveries to customers.  Hence, an eCommerce business that delivers a product purchased online quickly, safely, and on time can sway buyers, increasing sales and retaining loyal customers. Poorly-planned shipping for the eCommerce process may significantly impact the success of an eCommerce business. A weak shipping process implementation could lead to late deliveries, high shipping costs, unfulfilled or misplaced orders, wrong items shipped, ambiguous return policies, and poor or damaged packaging, thus, impacting the business [contactus_lilgoodness] Suggested Read: What is Shipping Policy? What are the Processes Involved in eCommerce Shipping & Delivery? The shipping process in eCommerce involves receiving an order from the customer and all the ecommerce operations after that to successfully deliver it to the customer including confirming the order, locating the relevant products in the warehouse, packaging them, and having them picked up by the shipping company, that will eventually transport it to the same city or town as the customer, from where on-ground delivery partners will pick it up and provide the last-mile delivery to the customer's exact location. The eCommerce shipping process has three preliminary stages: Order Receiving This process begins with the customer placing an order and the seller confirming it. Once it has been confirmed, the products need to be located in the warehouse and confirmed that they are in stock, after which the next phases can commence. Order Processing Order processing involves scrutinizing every detail of the order such as making sure that the product is not damaged, checking the number of items or units ordered, checking the accuracy of the delivery address and which route and courier provider would be the fastest, which lays the groundwork for the product to eventually be picked up and transported by the relevant eCommerce shipping company. Order Fulfillment This involved the chosen eCommerce shipping company picking up the order after all the final checks and inspections are done to make sure that everything is accurate. Depending on where the customer is located and the proximity of the warehouse or fulfillment center to them, the journey will vary accordingly. Once the order reaches the final destination, it is unloaded and is picked up by the delivery partner, who will eventually handle delivering the order to the customers' doorstep. What are the Various Costs Associated with Shipping for eCommerce? Shipping for eCommerce and logistics costs are complex, and hence an overview of the various expenses associated with eCommerce shipping is given below: Shipping Costs Shipping costs are calculated by considering the following: Dimensions (lxbxh) – volumetric and gross weight All shipping carriers assess both volumetric and gross weight for calculating shipping costs. The higher weight of the two is considered, and the rates are calculated accordingly. The gross weight is the package's actual weight, and the volumetric weight considers the size (l x b x h) of the box to determine the shipping cost. The distance to the door The distance between a package's origin and destination is considered when calculating shipping costs. Thus, the distance between two different points of origin, and shipping to the same destination, may significantly differ. And so, the longer the shipping distance, the higher the shipping cost. Shipping rates structures Generally, most eCommerce businesses use the following two shipping rate options: Flat rate shipping  As the name suggests flat rate shipping is the rate charged is uniform for all orders within a particular range, like weight range (volumetric or gross), order value, delivery distance, or some other categorization. The disadvantage of this rate structure is that a few orders will be overpriced and others underpriced. Real-time rates With this option, the website displays the actual shipping rates offered by the carrier per the weight of the package, the type of service, and the shopper's location.  This rate structure charges the correct amount to ship the package to the shopper's location.  Free Shipping Most eCommerce businesses increase their sales conversions by offering free shipping. For most consumers shopping online, free shipping is one of the main reasons for completing a purchase on a particular site, thus building customer loyalty. eCommerce businesses can offer free shipping without losing money, as follows: Incorporating shipping costs into product costing. Offering free shipping for a minimum purchase value. Providing a loyalty program and charging a fee in place of free shipping on all orders. Suggested Read: What are other ways to reduce shipping costs? Handling Costs Handling fees cover everything other than shipping costs. It includes staffing costs for picking and packing items, labeling, loading/unloading the vehicle, and other fulfillment services. Packaging Packaging affects shipping costs and customer experience, affecting the brand image. The delivery person and the packaging represent a brand that the customer personally interacts with first-hand. A well-executed packaging is a vital feature that fosters brand loyalty and customer retention. Conversely, poor or easily damaged packaging leads to a disappointed customer.   The Right Packaging There are plenty of packaging options from which one may choose. For example, consider the following to help determine the right packaging option: The type of product. The shape of the product. Weight (volumetric or gross) of the product. Is the product over-dimensional? Fragility or durability of the product. Does the manufacturer supply the product with packaging? Whether to go for plain packaging or brand the packaging. Custom Packaging Though custom packaging will be expensive, top-quality packaging can help one's brand stand out in a competitive environment. Good packaging can create a memorable experience, go viral, and build brand loyalty. Sustainable Packaging With rising eCommerce sales, the waste generated increases. Further, the widespread awareness of the current global environment scenario means that choosing sustainable shipping for eCommerce and packaging solutions will help improve one's brand image, leading to increased sales. Shipping Carrier Used Outsourcing shipping services to a 3PL can help eCommerce businesses expand operationally and negotiate better shipping discounts - lowering overall costs and increasing profits. A sizeable 3PL network of fulfillment centers can also help eCommerce stores with lower shipping costs and transit times. Surcharges Extra costs added to a base rate are surcharges. Any charge exclusive of the regular shipping and handling rates affects the shipping price. Here are a few surcharges: Fuel surcharge: it covers the fluctuating price of oil. It’s a percentage of the shipping cost and changes once a week. Over dimension surcharge: means an oversized or bulky non-standard package, which is non-stackable or fragile. Such packages get charged more. Surcharges for remote territories: are additional fees carriers charge for delivering packages to remote areas, like beyond city limits or the service area covered by the carrier. Dangerous/Hazardous goods: pose a possible risk to other packages carried with it and a delivery person or people near it. Hence such packages incur surcharges.  Returns eCommerce returns have now grown into a massive issue. The Paypers’ 2021-2022 Report says shoppers return anywhere from 10% to 40% of their eCommerce purchases.  For businesses, returns create challenges in terms of higher logistical costs, increased handling costs, and risk fraud. Also, if the customer returns the product in a damaged condition, the business bears the costs involved in either product refurbishing or disposal. The returns process can be daunting, inconvenient, and frustratingly slow for shoppers. 10 Best Practices in eCommerce Shipping for Competitive Advantage in 2025 Adopting the best practices for eCommerce shipping is vital for achieving success as this is the differentiator that helps one stand out amongst a host of competitors.  It is also proven that nearly 50 to 60% of online shoppers don't buy from eCommerce stores offering high shipping costs.  Hence, the strategies listed down below should be followed: Form a Team Source "You are only as strong as your team." — Dominique Wilkins. So go ahead and form a team. It is vital that the business generates leads, attracts shoppers to your site, increases conversions, and handles customers' concerns on shipping efficiently, effectively, and courteously. Accordingly, the following teams will be required sooner or later to grow a successful business: The Marketing Team: designs flyers and promotions to attract visitors to the site. The marketing team also carries out communications of such promotions to customers. Communication could be by emails, sms', blogs, vlogs, social media, and online advertisements.  The Web Designers and Developers Team: ensure the site is attractive and easy to navigate for potential customers. Like the product listings and offers, the content is explicit and without ambiguity. Customers must also be able to notice the various shipping options and policies available, preferably before checking out.  The Fulfillment Team: ensures that the orders received are processed quickly. The correct items per the order are picked, packed, shipped accurately, and on time.  The Customer Service Team: is one of the most critical. A missed or delayed delivery is most aggravating for a customer. They must know how each phase in the product lifecycle affects the customer and how to respond to customer concerns satisfactorily. Concerns could be about a particular ongoing promotion, shipping options or policies, and myriad other issues. Set the Right Goals Source It is essential to set a goal for yourself. You must know where you wish to go and how to get there. One must review one's path from time to time and then make a course correction if required considering where one wishes to be. Then decide on a strategy that would best help one achieve the desired goal. Set SMART (Specific, Measurable, Achievable, Relevant, and Time-based) business goals for yourself. Then decide on a strategy. The goals must be clear and concise, which will ensure a profitable shipping strategy with an efficient shipping process and operations.  Here are a few questions that one needs to answer to set goals and strategy: What is your target market?  Do you wish to acquire international customers or stay domestic?  Do you want to brand yourself, or is it simply a side-hustle?  Do you want to generate more business and earn profits? How would you do it? How can one increase conversions? By offering free shipping or various shipping options or offering competitive price rates, one can increase conversions. How can you increase the average order value? Maybe by offering free shipping for minimum order quantity/value or a flat shipping rate to high-value or multiple products bundled together. How can you expand the market or increase the target audience? You may do that by partnering with a large 3PL having an extensive network of fulfillment centres. Thus, being able to ship order to new geographies or by introducing newer, fast-moving products. How to decrease costs – by exploring possibilities of tying up with major carriers or 3PL, try cheaper packaging options or alternate suppliers offering to ship the product to the customer directly. Furthermore, by showing more affordable products than existing suppliers, increasing efficiency by streamlining the eCommerce operations through process reviews, and thorough education of fulfillment teams, one can decrease costs. Right Return Policy Source The reverse logistics process in eCommerce entails collecting a purchased product from a customer and putting the returned item in stock if undamaged. This process is a cost concern for an eCommerce business and, if mismanaged, will affect its profitability. Generally, a customer happy with a business's return policy will shop with the same retailer again. The reverse is also true: shoppers unhappy with the returns process will, in all likelihood, never shop with that business again. Hence, have a customer-friendly return policy and process returns quickly.  Right Shipping Strategy Source Here are the following shipping strategies that one may use per one requirement. Several eCommerce businesses have successfully used many of the below-mentioned shipping aggregation methods as a strategy: Real-Time Rates Source Display rates in real-time directly from major carriers. Though this strategy will get you the best rates, it cannot be used as a promotional tool because there could be marked variation in rates.  Benefits: Cheapest shipping option. You can offer to ship to new geographies at lower costs for expanding your business since you can take advantage of scale. Same-Day Delivery Source Same-day delivery requires a highly efficient fulfillment with equally efficient logistics operations. The disadvantage involves deploying plenty of resources, making the entire process costly.  Benefits: The fastest delivery time will be the USP (unique selling point) to increase conversions. With increased conversions, one's reputation and brand image increase, leading to higher revenues. On the flip side, one should not adopt same-day delivery as the first go-to strategy. Instead, a two-day or overnight shipping would be a more uncomplicated strategy to implement initially. Once a robust team handles the fulfillment efficiently and a capable, trustworthy shipping partner is signed up, you could then think of offering same-day delivery service to your customers. Free Shipping Source Most customers shopping online expect to be offered free shipping.  Benefits: It fulfills the customer's expectations. It directly improves conversion rates, which builds customer loyalty and retention, thus leading to higher profits.  Though free shipping is free for the customer, ensure that higher product margins cover this cost, else you will lose money on every sale. Flat Rate or Standard Shipping Source One way to avoid offering free shipping is to provide a flat rate or standard shipping to the customer.  A flat rate charged for shipping any product ignores the type or size of the product or order value.  Table rate shipping offers a low flat rate for shipping a product close to the fulfillment center, which progressively increases with the distance from the fulfillment center to the destination. Depending on the minimum order value or order quantity, one could also charge a flat rate. Beyond a specific order value, one could offer free shipping if the costs are covered in the sale price of the product sold. Alternative Shipping Strategies Source You could try any of the above strategies that you are sure will not affect your bottom line. You could also think of alternative strategies like combining various shipping strategies to improve customer satisfaction and profits.  This kind of alternative strategy could lend itself to designing new promotions.  Here are a few: Offer standard and express shipping with assured delivery time at checkout so that customers requiring fast delivery can opt for it.  OfferfFree shipping is it drives customers to your site. At the time of checkout, ensure to offer express shipping at a higher rate for faster delivery. Offer Tracking services for shipments. Offer branded shipping. Ensure the customer can track product shipments by providing a tracking service. Today, most eCommerce shipping solutions and 3PL offer tracking services that you could leverage. Opt for Multiple Carriers Source Opting to partner with multiple carriers to provide shipping for ecommerce has many benefits for online sellers. In addition to having the choice of the best services, it can also lead to lower costs. Benefits: Retailers are not dependent on a single shipping company Firms can choose the shipping company with the best rates Firms can choose the shipping company with the fastest delivery options The order will always be delivered at the fastest rate and the cheapest price Retailers can choose different shipping companies, depending on the nature of the goods What are the Benefits of eCommerce Shipping? Automated shipping process One can control the eCommerce shipping process with automated shipping. The system updates the inventory, the order tracking numbers, the courier reports, and the order delivery reports.  An automated eCommerce shipping system replaces all manual processes, thus reducing human error and streamlining the fulfillment operations.  An eCommerce shipping solution helps you import and export files, confirm/cancel orders, update inventory status, and choose the courier service. Sales channels integration Any eCommerce shipping solution will automatically sync the purchase orders with your sales to start further fulfillment operations. You can thus process the orders and provide the tracking details and status updates to your customers in real-time.  Save time and money With an automated solution, you gain access to multiple channels and can offer faster deliveries at discounted eCommerce shipping rates enabling you to reach more customers. Non-delivery reports Orders not delivered and returned are a massive loss for any eCommerce business. Automated eCommerce shipping solutions can reduce this loss to a large extent. Reports detailing the delivered and undelivered orders are easily generated using automated solutions. You can even determine which courier/carrier partner was responsible for the delivered and undelivered packages and take action accordingly. At the end of each month, you may analyze which partner is diligent and saves money for you and which doesn't. Returns management For an eCommerce seller, handling order returns is the most challenging. An automated eCommerce shipping solution will help manage your returns. The system will effectively manage returns and make your customers' shopping journey a wonderful experience. Thus, an automated eCommerce shipping solution will help you with the following benefits. Quicker deliveries. Customer satisfaction, repeat purchase, and retention. Improved reputation and brand value. Higher sales and increased profits Save time and money How to Choose an eCommerce Shipping Service for Your Business in 2025? Small eCommerce business owners must partner with a suitable eCommerce shipping carrier to offer cost-effective shipping solutions to customers. When choosing an eCommerce shipping service that is right for your business, one must consider cost, shipping schedules, and type of packaging. Customers must be able to track their orders. Have a return service that is friendly and efficient A 2018 research by Deloitte recorded that 72% of shoppers said that free shipping was the number one reason to shop online. Today, many customers expect free eCommerce shipping for their online purchases with a one or two-day delivery time.  Established companies could easily attain this goal, but this would be an enormous undertaking for small business owners.  Though small eCommerce businesses may find it impossible to offer this strategy, by accepting the challenge of providing free eCommerce shipping, they could gain a loyal and grateful customer who will come back to shop repeatedly. eCommerce businesses must strive to review their shipping and fulfilment strategy and processes to succeed. However, the overall process becomes easier to manage once you partner with the right shipping partners.  Conclusion eCommerce is growing at a rapid pace. eCommerce Shipping is a challenging activity for any business, let alone an eCommerce business. Every business must find the most appropriate shipping strategy to adopt. It's not a one size fits all solution. Different companies have their challenges, and it will take time and continuous fine-tuning to arrive at the most optimum solution and strategy. Evaluate your strategy periodically to ensure that you continue to deliver the best service, with the best customer experience, as an outcome at the lowest price possible. WareIQ can help fulfil all your eCommerce shipping requirements in addition to a host of other services. WareIQ is an end-to-end solution for e-commerce fulfilment that allows you to ship 90% of your orders across India in 1 day – just like Amazon. Customers don’t want to wait for orders to reach them within 5-15 working days, instead by default, they end up comparing all shipping options to Amazon and expect their orders to reach them within 2 working days. Evidently, e-commerce stores that don’t offer this will lose customers to Amazon. To survive and remain competitive e-commerce businesses have to ‘deliver’ on this expectation.  WareIQ’s technology prioritises speed and scale to give you complete control over your logistics and offer Amazon-like delivery to your customers. WareIQ unifies all your logistics operations into one platform so you can manage everything in one place – from inventory, orders, and warehousing, to shipping, delivery, and returns. No more wasted resources and fragmented data from a hundred different tools. WareIQ has shipping partnerships with all the prominent national and hyperlocal eCommerce courier service providers to enable last-mile delivery services for all eCommerce players. Our clients have an option to choose from 20+ shipping companies to enable faster delivery in 1-2 days. [signup] Ecommerce Shipping FAQs (Frequently Asked Questions)

February 08, 2023

10 Best 3PL (Third Party Logistics) Companies in India in 2025

10 Best 3PL (Third Party Logistics) Companies in India in 2025

There’s an old adage that goes, “if you need help, ask”. Everyone needs assistance sometimes, especially in the strenuous and hyper-competitive environment known as the eCommerce industry. While eCommerce has taken the world by storm, a phenomenon especially prevalent in developing countries like India, eCommerce sellers have had to fend off competition from both small, local firms and gigantic MNCs alike. As more people use eCommerce to browse and purchase items they need, more people are also trying to capitalize on setting up new businesses or expanding the online presence of their existing ones. This has given rise to multiple new technologies and innovations that have changed the way we are able to use eCommerce, for the better. For instance, just a few short years ago, no one would complain if they received their orders in a week. However, in the current day and age, people have grown accustomed to getting their orders in a day and even a few hours due to the advent of ultra-fast and hyper-local delivery services. This may seem daunting if you are a budding eCommerce seller but fear not. This is where you can ask for help from 3PL logistics companies that provide dedicated fulfillment services for online sellers. In this blog, we will provide answers to what a 3PL logistics service provider is, why you should partner with one, and the 10 best options currently available in the market. What are 3PL Logistics Companies? 3PL logistics companies are firms that provide a vast swathe of eCommerce services, primarily relating to tasks such as order fulfillment, inventory management, order processing, picking and packing fulfillment service, eCommerce shipping, and last-mile delivery service. They are a good alternative to self-fulfillment or 1st-party fulfillment services, such as Amazon FBA, because they provide increased flexibility, cheaper pricing, and value-added services, such as WMS software, branded tracking page, eCommerce customizable packaging, and more. Keep in mind that the range of services may vary depending on the company but the core focus is centred around successfully delivering orders to customers safely and on time. Once you have partnered with a 3PL logistics service provider, all you need to do is receive and monitor your orders and let them do the rest. These companies provide respite from most eCommerce logistics and eCommerce fulfillment-related tasks, allowing you to focus on the main aspects of your business, such as product development and marketing. [contactus_lilgoodness] Top 5 Reasons/ Benefits to Partner With a 3PL Logistics Service Provider in India Source Reduces Expenses Since 3PL fulfillment companies take care of almost every logistics and fulfillment requirement you may have and you only pay them a specific, pre-determined amount, the result is that you end up saving a ton of money compared to if you did it yourself. Most 3PL companies have partnerships with many other companies for various tasks, such as shipping and eCommerce warehousing, and can take advantage of bulk discounts that would not be available to a single seller. This enables you to increase your profit margins on every order, saving you a significant amount of money in the long run. Offloads Important Logistics Processes When you partner with a 3PL logistics service provider, you aren’t just saving on money but on time and effort as well. Since most logistics tasks, such as transporting goods to wherever they need to be, storing products in a fulfillment center, selecting the appropriate product, packaging it and getting it ready for dispatch, shipping it to the customer's destination, and more, will be offloaded to your logistics partner, the entire post-sale process becomes more simplified and clear-cut. You only need to focus on promoting and selling as many products as you can while your 3PL provider does the rest.  Gives You Access to Advanced Technology and Features Many 3PL logistics companies come readily equipped with the latest technologies and features. Some of them include WMS software, fleets of different delivery vehicles, automated inventory management, order consolidation across platforms, and much more. It is important to note that most 3PLs are competing with each other in their own right, so in order to get customers to choose them over their competitors, they have to stock themselves with cutting-edge features for reduced prices. Provides Multiple Marketplace Integrations Investing in and operating a standalone WMS with no assistance can be tedious in addition to being expensive. However, most 3PL companies have their own WMS that can integrate with multiple selling platforms, website builders and shipping companies. This will allow you to store all your vital order and inventory-related data in one dashboard that can be accessed from anywhere. Additionally, you will be able to access historical data to be able to compare metrics from the current sales season to a previous one of your choosing. Amplifies Customer Satisfaction By giving your customers access to the best features and technology, you will ensure that they have a good experience with your company. This will increase positive sentiments about your company, which will become apparent in the customer feedback you receive, both personally and online. Customers appreciate services that help them get what they want with the least possible effort. Therefore, partnering with a 3PL logistics service provider that will ensure each product is packaged and delivered in the best and most seamless way will only increase your chances of receiving repeat purchases from existing customers and first-time purchases from new ones. 10 Best Third-Party Logistics (3PL) Companies in India in 2025 A list of the top 10 3PL logistics services providers in 2025 along with their features & offerings are mentioned below: WareIQ FedEx Mahindra Logistics AWL India KD Logistics Access Warehousing Stockarea Blue Dart Delhivery Allcargo Logistics WareIQ Source WareIQ is an eCommerce fulfillment company that was established in Bangalore, Karnataka in 2019. The company provides a vast amount of logistics and fulfillment services, such as storage facilities, inventory management, product preparation, customizable packaging, shipping, last-mile delivery and much more. It has a custom WMS that can automate various warehouse tasks and can integrate with multiple eCommerce marketplaces like Amazon, Flipkart, and more, website builders like Shopify, WooCommerce and more, and shipping companies for eCommerce like FedEx, BlueDart and more. The company also has a partnership with more than 12 of the largest shipping carrier facility provider in the industry and has smart courier allocation that assigns the swiftest and most wallet-friendly option for every package. Some features of WareIQ that make it one of the best 3PL logistics companies in India in 2025 are listed below: It has an India-wide network of fulfillment centers and dark stores that aid with efficient inventory storage and ultra-fast delivery, in addition to smart inventory placement that assigns the best facility for each SKU. It provides ultra-fast delivery through a partnership with the largest shipping companies in the nation and always assigns the quickest and cheapest option. It helps with returns management and offers an RTO Shield to offset the negative symptoms of returns, in addition to taking care of the entire reverse logistics procedure. It takes care of last-mile delivery by ensuring that once orders are transported to the same city as the customer, an on-ground delivery executive picks it up and delivers it to the customers doorstep. It offers customization options for product packaging where every aspect can be tailored according to your liking. FedEx Source FedEx is one of the most recognisable names in the logistics industry. The company was founded in 1971 in Little Rock, Arkansas, USA. To fulfill orders, the business collaborates with online stores that receive a lot of traffic. Although FedEx has a vast transportation network, it also has alliances with several other companies to provide a seamless fulfillment experience. Integrations with online marketplaces like Etsy and Walmart as well as online selling platforms like Shopify, are available through the FedEx API. Some features of FedEx that make it one of the best 3PL companies in India in 2025 are listed below: It provides a smooth experience by allowing collaboration with external business tools, such as Xero and QuickBooks. It has a specialised eCommerce platform that enables businesses to remotely manage their inventory and orders. It provides unmatched customer service where every query is taken care of instantly. It has an online commerce platform that enables users to follow their orders and receive thorough business reports. It provides crucial 3PL services such as order fulfillment, packaging, warehousing and reverse logistics. Mahindra Logistics Source To expand Mahindra's emphasis on distribution services for customers and stakeholders, the company established a critical 3PL logistics service provider known as Mahindra Logistics, currently headquartered in Mumbai. The company offers its services in a wide range of industries and provides supply chain and transportation facilities. Distribution facilities, notably in rural and far-flung areas, and technology-driven logistics solutions are among its primary services. This distribution and fulfillment company is well-established throughout India, particularly in tier-2 and tier-3 cities and towns. Some features of Mahindra Logistics that make it one of the best 3PL logistics companies in India in 2025 are listed below: It accepts the most significant payment processing options. It claims the biggest warehouse facility in all of India at one of its storage locations. It prioritizes sustainability and has begun utilizing electric trucks for last-mile delivery. It facilitates upwards of 400 distinct clients that sell a wide range of products. It is part of a well-known multi-industry organization. AWL India AWL is one of the most reputable B2B 3PL logistics providers in India, with over 15 years of experience and presence in 1700+ locations. AWL handles the entire operations starting from warehousing, picking packing, and distribution for their clients from various industries like food & beverages, retail & lifestyle, healthcare, etc. Their logistics solutions include warehousing, transportation & distribution, express cargo, order fulfillment, freight forwarding, customs clearance, reverse logistics, etc. Some of the USPs of AWL that make it one of the best 3PL companies in India in 2025 are listed below: 10 million square foot area of Smart Robotics Warehouse WAAS.A logistics business with a license that offers services for packaging, handling, and distribution. The distribution of consumer and medicinal goods in times of crisis. The use of contemporary tracking and observational systems. Analysis of data in real-time Cold Chain Solutions for pharmaceuticals and perishable commodities. Storage that is temperature-controlled. Management systems supported by AI. Servicing a variety of sectors globally. A single dashboard to manage the whole supply chain. Vision from the control tower and order management. Rapid and adaptable integration Platform for supercomputing data insights Automated Capacity Control Cross-docking, consultation, labeling, packaging, and barcoding. KD Logistics Source KD Logistics was set up in 2005 and is currently headquartered in Mumbai, Maharashtra. They prioritize client satisfaction in addition to providing third-party logistics services. The quality of every service is of extreme importance to the company. Every endeavor is seen as a chance and a launchpad for achieving new goals. Due to these tenets, KD Logistics has amassed a following of devoted customers across India. They aim to enable their clients to become leaders in their respective fields and are dedicated to giving them the most value for their money by offering top-notch service. Some features of KD Logistics that make it one of the best 3PL logistics companies in India in 2025 are listed below: It offers most eCommerce fulfillment services, such as a warehousing network, distribution facilities and more. It services many high-end clients, such as Kohler and P&G, just to name a few. It gives its customers access to a unified WMS and OMS system. It has a vast fleet of various types of delivery vehicles, segmented into different categories according to the nature of its operations. It currently has a distribution network of more than 15,000 pin codes in India. Access Warehousing Source As one of India's top non-asset-based supply chain management organisations, Access Warehousing creates and implements market-leading solutions in both freight management and contract logistics. The company was founded in 2013 in Bangalore, Karnataka. The company’s 200-plus member teamwork in several geographic aggregates in order to provide organisational excellence and workable solutions to the most difficult supply chain problems. With an enhanced focus on broad business sectors and the specific demands of the retail, automotive, oil, healthcare, technology and aerospace sectors, this organisation utilizes its renowned experience in the industry to provide best-in-class services over an integrated worldwide network. Some features of Access Warehousing that make it one of the best 3PL logistics companies in India in 2025 are listed below: It provides many conventional services, such as storage, delivery options and more. It consists of multiple tools for warehouse management, including pallet racking, vertical forklifts and more. It can ship orders through various mediums, such as air, land, rail and sea. It provides guaranteed same-day and next-day delivery services. It offers personalized warehousing solutions. Suggested Read: Find other logistics companies in Bangalore. Stockarea Source Stockarea is a 3PL logistics service provider that was founded in 2019 and is currently based in Chennai, Tamil Nadu. Distributors and manufacturers all over India may create, configure, use, and duplicate inventory bases thanks to Stockarea. Using Stockarea's custom cloud-enabled solution, businesses can set up their remote Inventory base in any warehouse in their network. Sellers can also benefit from all-inclusive 3PL services that cover shipping, warehousing, fulfillment and clearing customs. To ensure that their client's goals are achieved through the distant base, Stockarea assigns a specialized contract manager to every contract. Some features of Stockarea that make it one of the best 3PL logistics companies in India in 2025 are listed below: It provides multiple configurations for various solutions, such as warehousing, transportation, logistics and more. It provides returns management and complete implementation of the reverse logistics procedure. It offers dedicated customs clearance facilities for international orders. It supplies value-added features, such as cross-docking and pallet-based inventory management. It offers freight-forwarding services through various air carriers. BlueDart Source BlueDart is an Indian 3PL company founded in 1983. It provides delivery services for both domestic and international destinations, serving over 220 countries worldwide. The company has a large network of service locations and provides a range of delivery options, including express, deferred, and same-day delivery services. With its strong emphasis on technology and reliability, BlueDart has established itself as a trusted brand for businesses and individuals in India. Some features of BlueDart that make it one of the best 3PL logistics companies in India in 2025 are listed below: It has a vast network of service locations, providing delivery services to over 220 countries worldwide. It places a strong emphasis on technology and the company ensures that shipments are tracked and delivered on time. It offers express, deferred, and same-day delivery services to cater to customer needs. It provides seamless integration with eCommerce platforms, making it easy for online businesses to manage their deliveries. It has a dedicated customer support team that assists with shipping, tracking, and delivery issues. Delhivery Source Delhivery is a business that specializes in shipping and logistics. Its present headquarters are in Gurgaon, Haryana, where it was founded in 2011. It offers a variety of services, such as order fulfillment, marketplace integrations, and warehouse facilities, to support the supply chain. The company's major objective is to offer a solid infrastructure that improves daily eCommerce operations. In order to do this, technology is used to service more than 18,000 pin codes, give around-the-clock customer support, offer a huge network of fulfillment centers and more. As a result, it has grown to be one of the most reputable eCommerce delivery partners in the country. Some features of Delhivery that make it one of the best 3PL logistics companies in India in 2025 are listed below: It offers year-round, 24-hour customer support services to all consumers. It offers shipping aggregation services for the domestic and international B2B and B2C markets. It provides a large network of different warehouses and fulfillment facilities. It offers 2 to 4-day shipping for orders coming from a distance. It offers returns management in order to lessen the harm and delays brought on by returns. Allcargo Logistics Source Allcargo Logistics is an Indian logistics and distribution company that was founded in Mumbai, Maharashtra in 1993. The company offers its services in more than 180 countries around the world and has more than 300 offices located in major regions. It specializes in eCommerce logistics solutions such as transportation, supply chain management, contract logistics and much more. Additionally, it has also partnered with many regional and international courier services to be able to provide fast and reliable delivery services. Some features of Allcargo Logistics that make it one of the best 3PL logistics companies in India in 2025 are listed below: It ships to more than 180 countries globally. It offers a variety of transportation and delivery methods. It has more than 69 warehouse locations scattered across India. It provides returns management services. It offers value-added services such as cross-docking, quality checks and more. How to Choose the Best eCommerce Logistics Company in India? Here are some factors to consider when choosing the best logistics partner for your eCommerce business in India: Network Coverage: Look for a logistics company with a wide network coverage in India, as this will ensure that you can deliver products to your customers across the country. Delivery Speed: Choose a logistics company that can meet your delivery speed expectations, whether it's same-day delivery or next-day delivery. Cost-Effectiveness: Consider the cost of shipping and handling, as well as any additional charges for services such as reverse logistics or returns management. Reliability: Look for a logistics company with a reputation for reliability, as this will ensure that your products reach your customers on time and in good condition. Technology and Automation: Choose a logistics company that uses the latest technology and automation to streamline processes, increase efficiency, and provide real-time tracking and updates. Customer Support: Look for a logistics company with a responsive customer support team that can handle any issues that may arise during the shipping process. Scalability: Choose a logistics company that can scale with your business, as your shipping needs will likely change as your eCommerce business grows. You may also like to read: Top 10 Best Logistics Companies in India for eCommerce Shipping in 2025 Conclusion: Why WareIQ Should be Your First Choice for a 3PL Logistics Service Provider in India? Choosing a 3PL logistics service provider can have a significant impact on the future growth and outcome of your business. It would be prudent to identify your own current and future requirements and conduct some research about which companies fit that bill the best. There are also plenty of options in the market, so you can get one for a competitive price while also sacrificing the least amount of features. If you are just starting your eCommerce journey or are looking to expand your reach and ability to fulfill orders across the country, partnering with a good logistics partner would be extremely beneficial. While there are many good options to choose from, WareIQ sets itself apart by offering a diverse range of features, advanced technology, flexibility and transparent pricing. WareIQ is one of India’s leading 3PL fulfillment and logistics providers that consists of many different types of eCommerce services. Some of our flagship services are listed below: Inventory Control: We have a customised WMS that provides real-time updates and the ability to automate a number of tasks Ultra-Fast Fulfillment: We offer solid same-day and next-day delivery options that are quick SKU Storage: we can hold your inventory wherever you need it with our India-wide selection of dark stores and fulfillment centers Shipping Badges: We enable you to include shipping badges on your online product listings that offer delivery estimates, similar to Prime App Store: We offer a comprehensive, neatly-designed app store with a wide selection of apps Branded Tracking: We provide branded order monitoring so that you can add any information to your parcel tracking pages that you want to draw attention to Partnerships with Shipping Carriers: We work with over 12 different courier services and we automatically choose the best option for each order Online Integrations: We are able to link to more than 20 web development and online retailing platforms, including Amazon, WooCommerce, Flipkart and others Branded Packaging: We offer specialised packaging solutions that can be tailored to your requirements Returns Management: We take care of returns and protect you from any consequences that may result from them Related Search in India: Top 10 Logistics Companies in Mumbai & Logistics Companies in Delhi. 3PL Logistics Companies: FAQs (Frequently Asked Questions)

February 07, 2023

Top 10 Best Logistics Companies in India for eCommerce Shipping in 2025

Top 10 Best Logistics Companies in India for eCommerce Shipping in 2025

Online shopping has gained massive popularity due to the immense convenience and hassle-free nature that is associated with it. Due to this, there has been a surge in the number of businesses that want to sell their product online but may not have the resources and logistical capabilities to do so independently. This is where eCommerce logistics companies can help by enabling sellers to offload their entire logistical requirements to them. What are eCommerce Logistics Companies? Demand always fuels supply, and as eCommerce firms have rapidly grown into global giants, their requirement for logistics, distribution, inventory handling, and supply-chain management has grown equally. This is where the importance of logistics companies for ecommerce shines through. To support this growing global industry – that works across borders, eCommerce logistics companies have evolved as well. They have grown to become supply-chain partners from merely being providers of last-mile logistics and delivery services. These logistics companies for ecommerce specialise in this type of service are typically called “3PLs”, i.e., third-party logistics providers.  When eCommerce firms partner with the logistics companies, they outsource several key functions of their business processes to them, e.g., order fulfillment, inventory management, ecommerce warehousing, order returns, and customer support.  The rapid growth of eCommerce platforms has also spawned a whole new world of brands, i.e., D2C (direct-to-consumer) brands. These brands are hugely dependent on collaborating with eCommerce logistics companies to act on their behalf as fulfillment partners since they do not operate any brick-and-mortar stores. Their only connection with their consumers (outside the eCommerce platform for receiving orders) is via such logistics companies for eCommerce. The best logistics providers for eCommerce have flexible and vast operations to service eCommerce businesses of all sizes – and it is your job to select best logistics companies in India that best match your requirements. You would do well to remember that while a good logistics companies for eCommerce will help you manage your supply chain, dropshipping and order fulfillment, the very best ones will help you optimise and improve your supply-chain operations. This enables you to  service your customers as best as possible stay competitive grow your business profitably [contactus_lilgoodness] 10 Best Logistics Companies in India for eCommerce in 2025 In 2020, the value of the logistics market in India was pegged at about $220 billion. This is expected to grow at approximately 6% CAGR over the next five years. With a vast geographical spread, limited infrastructure (roads, airports, rail connectivity, etc.), and a widely-dispersed population, logistics companies in India put in a lot of effort to make sure your parcels are being delivered safely and on time. The advent of eCommerce and its increased coverage of pin codes in the country has also meant an improved infrastructure. Several logistics companies for eCommerce, dedicated to fulfilling online orders, now operate 24/7 on a large scale. They use an elaborate network of warehouses, vehicular fleets, employees, modern technology (etc.) to manage their daily tasks. We have enlisted the top 10 best logistics companies in India. The following companies have gained popularity and acclaim due to their speedy deliveries, modern systems, and strong customer service.  WareIQ Ecom Express Rivigo Gati XpressBees Aramex BlueDart Trackon Shadowfax Dotzot WareIQ Source WareIQ is a category-defining, best- in class full-stack eCommerce fulfillment tech platform (with inbuilt inventory planning, order management & shipping system) for modern brands to accelerate online sales/ expedite revenue growth & profits with same/next day delivery. We not only help you reduce your logistic costs but also your delivery timelines – this could be the game-changer your business needs!  WareIQ offers centralised tech platform for your entire eCommerce operations ML-based prediction engine for efficient warehouse network design & smart inventory placement Centralised platform for core fulfilment & shipping operations Post-shipping apps for a delightful experience & zero to minimum supply chain leakages Today, over 300 brands have taken charge of their logistics & fulfillment with WareIQ to unlock tremendous value in terms of revenue and customer satisfaction. WareIQ Rush is their tech platform that provides same day delivery service. Using this platform, WareIQ is aiming to help online sellers offer same day delivery in every major metropolis in India, with a plus 99% fulfillment rate through their network of fulfillment centers and micro fulfillment centers. Suggested Article in India: Top 10 Logistics Companies in Mumbai Ecom Express Source : ecomexpress.in Founded in 2012 by a group of people who collectively have more than 100+ years of experience in the logistics and distribution sector, Ecom Express is an end-to-end technology enabled logistics service company and provides a plethora of eCommerce logistics services and is the best logistics provider in the country. Some of the services it offers are express delivery, fulfillment services, door step compliance and value added services. It serves leading online portals in India. It is a leading choice for companies that deliver high-value parcels since Ecom Express provides additional surveillance security options. It covers approximately 2,400 cities/towns, more than 27,000 pin codes, and 20 states across India and offers a full-coverage model for eCommerce firms. It currently employs more than 36,000 people. Their express delivery service guarantees 72 hours of order fulfillment. It also provides doorstep quality checks for their order-return facility and a 72-hour guarantee for returning the item. Rivigo Source: mahindralogistics.com/b2b-express While Rivigo only entered the eCommerce logistics business in 2014, it has quickly risen to the position of one of the most reputed and trusted logistics partners in India. It is a technology company that has emerged as a big player in the sector who's goal is to provide logistical services to a mass audience of eCommerce sellers. Rivigo is seeking to solve a tangible problem of truck driver shortages by using a breakthrough relay model. It employs more than 100,000 people and has 15,000+ delivery partners. It covers more than 4,000 cities in India across 29,000+ pin codes. It has partnered with leading firms like ITC, Maruti Suzuki, Flipkart, and Hero MotoCorp etc. It offers convenient payment options to allow you to choose from COD, UPI, prepaid orders, or payment during delivery. Their API is reputed for superfast delivery. It provides express and hyperlocal services also. It offers tools for crowdsourcing and route-optimisation to cut shipping costs for eCommerce firms. It offers relay trucking, express delivery, specialised security, FTL, LTL, and customs clearance. Gati Source : www.gati.com Gati Ltd. is an eCommerce logistics company that is headquartered in Mumbai. It is an established player in this industry, having begun its journey more than four decades ago in 1989. It is one of the oldest logistics firms in India. It provides end-2-end logistics for eCommerce fulfillment. You can choose from the numerous service packages they offer. It offers ground level and air express logistics, supply chain and warehouse management, air freight and e-commerce services. Gati has offices in all major states of India. It lays claim to be the express delivery pioneer in India.  It covers 17,000+ pin codes and 99% of states. It offers different services at various price-bundles. It serves a range of industries like B2B, B2C, and C2C. It offers services like heavyweight shipments, express delivery, EPOD (electronic proof-of-delivery), customised packaging, and time-scheduled delivery. It also offers AM-PM delivery, COD, and high-surface cargo. XpressBees Source : www.xpressbees.com Founded in 2015, XpressBees has risen to become a major Indian player in the logistics industry. It serves a wide range of industries and products, including pharmaceuticals and heavy-duty machinery. It maintains a wide network of fulfillment centres. It is one of the fastest growing ecommerce logistics companies in India catering to end-to-end supply chain solutions. Since our inception, they have maintained a 100% growth in revenue on a yearly basis. It has more than 100+ distribution centres. Its pin code coverage is 13,000+ kms. It employs more than 30,000 people across 2,800 offices. Solutions it offers include express delivery and cross-border customs clearances. Aramex Source: www.aramex.com Founded in 1982 and headquartered in Dubai, Aramex is an international delivery, courier service, package delivery, and warehousing company that has grown rapidly since its inception and is a preferred logistics firm in India. It is the first Arab company to be listed on NASDAQ. The company was founded in 1982 in Amman, Jordan. It offers facility management for brands that have their own warehouses. It offers warehousing facilities for smaller firms and MSEs (Medium-Small Enterprises). It offers flexible pricing on large orders (by volume). It offers online tracking for orders and dropshipping facilities BlueDart Source : www.bluedart.com Founded in 1983, BlueDart is an Indian eCommerce logistics and distribution company which provides courier services and is a behemoth in the fulfillment and delivery business and has a huge network in India. It has it's headquarters in Mumbai, Maharashtra. It employs 12,200 people in India and 275,000 people internationally. It covers more than 220 countries all over the world. Its pin code coverage is 35,000+kms in India It offers special services like giving customers the ability to choose the date and time of delivery (scheduled delivery), COD, customised packaging, EPOD (electronic proof-of-delivery), and express delivery. Trackon Source : trackon.in From its humble beginnings in 2002 with only two locations in Mumbai and Delhi, Trackon has grown rapidly and is among the best logistics providers in India. With nearly two decades of experience, they have a topline of over Rs.240 crores, they are focused mainly in the northern part of India. They also provide services in South Asia. They offer services such as air and surface express cargo, reverse pickup solutions and cash on delivery, Its pin code coverage is 5,000 km It has more than 4,000 offices pan-India It has 10,000 employees It covers 47 cities Its daily consignments are over 2 lakhs Services that it offers include Prime Track (launched in 2010), the flagship premium service for urgent and valuable parcels that ensures quick delivery. A free-pickup service is also offered, in addition to both air and surface modes. Also Check: List of Top 10 Warehousing and Logistics Companies In Delhi NCR Shadowfax Source : www.shadowfax.in Founded in 2015, Shadowfax has become one of India's premier 3PL service providers and serves a long list of companies in India and internationally. They have garnered a reputation for their speedy delivery services and can pick up parcels from warehouse locations and marketplaces. Its pin code coverage is 7,000+ km It has an employee count of over 150,000 people It offers special services like hyperlocal delivery, COD, on-demand, express delivery, COD, and in-transit storage in the first mile and last mile It also accepts cashless payments for doorstep deliveries Dotzot Source : dotzot.in Launched as the logistic arm of DTDC in 2013, Dotzot says it is the first all-India delivery logistics operator that has focused on eCommerce. They aim to enhance the fulfillment experience for online customers by constantly focusing (and improving) on its processes, technology, and design. It claims to be the first Indian network that offered store pickup, order-return services, and home delivery. Its pin code coverage is 10,000+ kms It covers 10 leading Indian cities, has 180 offices and operates 1,000 stores  It employs over 8,400 people and collaborates with 10,000 channel partners. It services 1+ million clients through pickup locations or from home pickups. It offers comprehensive order fulfillment services right from parcel pickup, shipping, and tracking through to return-order fulfillment. What are the Features Offered by Top eCommerce Logistics Companies? As is typical in all industries and ecosystems, the top logistics companies for ecommerce that compete for the best clients and command significant market shares have several key characteristics in common. That is to be expected because these companies have become forces in their respective industries by adopting the best practices, and this is what you must check to see.  Given below are four top features that the top best logistics companies in India offer: Tracking facilities The logistics and distribution industry and the vast and complex supply-chain networks they operate have numerous moving parts. The top logistics firms maintain real-time, and 100% visibility across all elements of their operations and are sure to track every movement. Modern-day logistics companies for eCommerce use the latest technologies, tracking systems, and inventory trackers to maintain a holistic and detailed view of their current orders and ongoing deliveries received from various channels. Thus, you have real-time information about your inventory levels and order statuses (completed, delayed, returned and to be fulfilled, etc.)  Modern technology The top eCommerce logistics companies are fully equipped with the latest technology by the natural extension of the point above. Their systems are driven by tools like data analytics, Artificial Intelligence, Machine Learning, and cloud software. All these technologies and systems are geared toward reducing the dependence on manual labour and automating cumbersome and time-intensive functions across the entire supply chain network.  The good thing is that since all players within this ecosystem (at least the top ones) have adopted modern technology that is adaptable and inter-connected across various stages of the supply-chain network, the entire ecosystem functions at an incredibly high level of efficiency. Users like you can monitor it all from a centralised location.  Route-optimisation for improved efficiency Leading eCommerce logistics companies are constantly striving to improve their processes, improve the reliability of their deliveries, reduce costs, and minimise delivery times (etc.). Therefore, they rely heavily on delivery management software for route optimisation. By identifying the “best route” to transport goods from the storage location to the delivery address, they can achieve a cost-effective, efficient, and reliable service. Bear in mind that the “best route” is not the shortest, cheapest, or fastest – but the one that balances out all the numerous elements to come up with the best one. This goes a long way toward improving customer loyalty, a key indicator of a sustainable, prosperous business. Top-notch customer support Satisfied and happy customers are the lifeline of any business. Here too, logistics companies for eCommerce make sure that they treat this as a final metric and operate omnichannel customer support systems. This is especially important today since customer demands have evolved. In the modern hyper-connected era, they want to be kept in the loop at all times and track their parcels across all stages of their journey in real-time (etc.) 10 Important Factors to Consider While Choosing an eCommerce Logistics Company Choosing the correct logistic company for eCommerce is important and must not be made in a hurry. Thorough due diligence is needed since several elements have to be considered when assessing your logistics partner. These range from industry-related points to those that are specific at the company level. Let’s look at the top 10 points to consider while making your decision:  Cost of shipping This is a very important metric. As mentioned above, just like the “best route” considers all elements, the shipping cost determines the overall package of your shipper. A low price does not mean your overall shipping cost will be low. Therefore, you must look for the correct balance between price and services.  For example, hidden costs such as additional fees for cash orders, add-on services charged separately, or discrepancies in goods tonnage, can result in a much higher overall shipping cost for you even though the rate-card price offered may appear low.  Therefore, make a thorough analysis of what service you need and your cost and profit structure, and then assess which eCommerce logistics companies fit your requirements. The number of pin codes reached While a greater number of pin codes your logistics partner serves is always a good thing, you must start with your requirements. If you expect the bulk of your orders to come from a limited number of pin codes, you do not require this. You must first ensure that your logistics partner covers – with efficiency – the areas that you need to service. For example, your customers may live mostly in tier I & II towns versus metros. Therefore, select eCommerce logistics companies accordingly. Real-time visibility Everything in today’s world is now tracked in real-time. Everything is on-demand and instant. Today’s customer is unsatisfied with the good old “your order is out for delivery” – he needs to track his parcel movement in real-time and receive regular updates about its progress. This has become a critical component of creating customer satisfaction, and eCommerce logistics companies must have the power to provide it. For example, GPS-equipped delivery management software helps them to maintain this visibility. Service-level-agreements (SLAs) Given the vast array of services performed by logistics companies for eCommerce, this is a long list. Naturally, these can be core services (e.g. cash delivery, next-day delivery) or other special delivery services, including customised packing, hyper-local, specific time-window based (etc.) Each service has its price tag, terms and conditions of delivery, and rates. Negotiating a package price could work well for you in reducing your shipping costs. But for that, you first need to have a good handle on your requirements such as volume of orders, weight, value, fragility (etc.) Speed Customers, especially eCommerce customers, have rapidly evolved. Fuelled by the super-quick delivery times offered by eCommerce behemoths like Amazon, the consumers now expect this as a standard. Not only that, but they also want options, customisation, and real-time updates. However, speed of delivery – as maintained by your competitors- is something your eCommerce logistics companies must provide. If you cannot keep up, customers will go to your competitors. You should be able to eliminate some options based on delivery speeds and their associated shipping rates. Return-order management Unfortunately, an unavoidable aspect of an online business is the order returns. And while it will never go away completely, the trick is to reduce the number to its bare minimum so that it does not burn a hole in your operational expenses or create unhappy customers. Some eCommerce logistics companies pitch order-return management as part of their core strengths and are experts at managing it – from picking the parcel up to redelivery or refunding. They also efficiently handle other related issues, such as delayed shipments or failed ones.  This becomes especially important if you are a large eCommerce firm or are experiencing rapid growth. Infrastructure Using modern-day infrastructures like temperature-controlled delivery trucks or specialised packaging that is hardy and moisture-proof results in fewer goods being damaged while in transit.  Choosing a logistics company for eCommerce that offers such facilities may cost more than regular services but depending on the type of products you sell, the distance, and the type of roads they have to be transported over (etc.), this may be a good idea. You will see that your overall cost of operations will be lowered since the cost of breakage, pilferage, and damage during transit will come down significantly. A good track record on this front also helps in reducing your insurance premium, thereby further reducing your costs. Last-Mile Delivery software As mentioned earlier, route optimisation is a cornerstone in the logistics business. If an eCommerce logistics company can optimise the delivery routes by balancing out several elements such as number of deliveries on a route, bunching together similar deliveries of weight, destination, time etc., it results in a much lower cost of operation, including significantly reduced fuel consumption, which is one of the costliest line-items for logistics companies.  Thus, not only is your customer happy due to speedy delivery, but you can also offer them competitive shipping rates. Delivery security You may want to offer your customers security and peace of mind with insured and secured deliveries. This has grown to become particularly useful for eCommerce firms and their customers.  For example, specialised services like white-glove delivery, a service typically used for special cargo like heavy and bulky (e.g. large furniture sets), fragile, or high-value goods (e.g. expensive large-screen TVs), take very strict precautions while delivering these specialised goods. Customers are happy to pay a premium to ensure their goods are delivered safely, and you make a larger profit while offering your customers a choice of delivery options. It is a win-win for everyone concerned. Past performance While looking for best logistics providers, a starting point in your research should be its past performance scorecard.  At the end of the day, it is the performance that matters. A logistics firm may have several important features required for good, solid performance, but it is not of much use if it cannot harness all of them and put them together. For example, they may have poor leadership. Or suffer from labor turnover. Or from union-related problems.  Speak to their clients, both current and former, their vendors, suppliers, and value-chain partners. Check online reviews and eCommerce customer forums. You will immediately get a sense of whether they can walk the talk. Since the leading logistics firms have been around for a while, you should not have any problem getting the information you seek. You may also like to read: Top 10 Best Logistics Companies in India Conclusion: Should You Partner with eCommerce Logistics Companies? As evident from the above, there should not be any hesitation on the part of eCommerce firms to partner with suitable eCommerce logistics companies to take care of their order fulfillment.  However, what is also evident is that you go through robust due diligence. This ensures that you partner up with logistics companies for eCommerce that is most suited to your requirements. As enumerated above, several eCommerce logistics companies offer a variety of services and packages, and it is incumbent upon you to assess these in context with your needs. This is where a company like WareIQ can help. WareIQ has empowered brands to sell more, sell faster & sell everywhere. WareIQ has customised offerings for merchants experiencing different order volumes as well as having different delivery speed expectations. WareIQ is probably one of the very few fulfilment tech companies in the world that have same-day delivery service for their customers under their product “WareIQ RUSH”. The success of your e-commerce business not only depends on your product quality but also on the time it takes to reach your customer. With WareIQ’s real-time data and prompt response times, you can ensure timely deliveries and greater brand reliability. This translates to satisfied customers — the most crucial success metric for DTC brands in a competitive space like India. [signup] You Can Also Check: Find Best Logistics Companies in Surat Best Logistics Companies in India for eCommerce FAQs

February 07, 2023

Top 10 Best Last Mile Delivery Companies & Startups for eCommerce [Updated List of 2025]

Top 10 Best Last Mile Delivery Companies & Startups for eCommerce [Updated List of 2025]

The advent of eCommerce retail has forever changed our lives, and it continues to do so. The convenience of receiving products and services at our doorstep is now an integral part of our lives. However, you would do well to stop and consider that a significant amount of this “convenience” arises from the speed with which our orders reach us. For example, Fulfillment by Amazon's incredible same-day and next-day deliveries has revolutionized the online retail model. Consumer expectations have risen dramatically and continue to do so. We now have hyperlocal delivery and 10-minute groceries – last mile delivery companies are constantly figuring out ways to deliver faster, better, and cheaper and planning new ways for the year 2025. What is Last Mile Delivery? As the name indicates, last mile delivery is the final leg of the journey of a product from the manufacturer to its final destination, i.e., the customer. This logistics cycle has three phases - the first mile, middle, and last mile. The last mile phase starts once parcels are picked up from the warehouse (or fulfillment center) of the final destination and is completed with the successful delivery to the customer. It is executed by last mile companies that pick up the parcel, load it onto a delivery vehicle, and transport it to the customer. The last mile delivery is the most challenging and costly part of an eCommerce shipping network. These last mile companies and their handy teams are forever battling tough weather conditions, road hazards, furious and demanding consumers, supply-chain holdups, and numerous other logistical costs and issues.  As you can imagine, all the above challenges operations for last mile delivery companies an extraordinarily complex and challenging task. And don’t forget, this goes on day in, day out, across continents, time zones, tax regimes, governments, and market forces. Therefore, last mile delivery companies for eCommerce firms are a critical cog in the wheel and must be assigned the due importance. Without it, you won’t achieve customer satisfaction – and no business ever survived without happy customers. [contactus_gynoveda] What Services do Last Mile Delivery Companies Offer? Last mile delivery companies offer a host of services and solutions that help eCommerce firms conduct their operations successfully. Let’s look at some of their most popular services: Dynamic routing Route optimization significantly impacts the operations of last mile delivery companies. Efficient routing shortens delivery times, reduces logistics costs, and keeps eCommerce firms competitive by achieving customer satisfaction and happy clients.  By using the latest technology-led dynamic routing systems, last mile delivery startups can route and re-route on the go, thereby achieving a high level of efficiency. Automated dispatches By logical extension of the point above, using automated last mile delivery software enables last mile delivery startups to plan, analyze and monitor deliveries via a fully automatic system.  This optimizes resource utilization (e.g., fewer drivers, lesser idle times for vehicles), analyzes and solves inefficiencies, and reduces shipping cost. The result is a much more transparent and simplified process. Delivery visibility Modern GPS-enabled last mile software utilized by last mile delivery companies provides fleet managers with complete visibility of the end-to-end delivery process. This results in 100% transparency and equips fleet managers to monitor, course correct, handle emergencies, stay flexible, and exert control over the entire logistics operation. Electronic Proof of Delivery (ePoD) ePOD does away with the cumbersome and time-consuming processes of the old days when signatures, paperwork, lost receipts, forgotten documents (etc.) were an everyday struggle! ePOD enables last mile delivery companies to collect, store, analyze, and extract data and documentation when required. Audit tasks, data sharing, and transaction speeds are also greatly enhanced. Best practices benchmarking Modern tech-enabled logistics systems have greatly improved the insight available to fleet managers, including the planned vs. performance analysis by comparing critical KPIs. Fleet managers now have a holistic view from a centralized window across all operation elements, such as employee performance, customer rankings, the status of delivered or pending parcels, failed deliveries, delayed deliveries, fuel consumption, and 3PL performance. Deep data-analytical capabilities track these KPIs and maintain comprehensive reports to ensure top-notch performance. Flexibility Today’s last mile delivery companies that service eCommerce retailers are nimble organizations while achieving and maintaining the benefits of scale. Their modern last mile delivery systems allow them to offer options such as self-service to customers.  This provides options for the customer, but it also reduces the burden on logistics, mitigates costs, and reduces the resources needed. Options like smart lockers at convenient locations are increasingly popular with eCommerce customers today. Crowdsourcing Customers want the convenience of doorstep delivery. However, with the burgeoning growth of eCommerce retail as a business model, it has become difficult for logistics companies to keep up. For example, the number of delivery people and vehicles required to service market demand could often become unsustainable. Therefore, last mile delivery companies in India have turned to crowdsourcing to fortify their operations. These new-age platforms help pair travelers with clients that need parcels delivered in the same localities.  Customer satisfaction Like any other business where customer satisfaction is the final metric for running a profitable and sustainable business, the same goes for eCommerce firms. In fact, in the uber-competitive world of online commerce, it assumes greater significance.  Therefore, customer satisfaction, customer journey, and experience are invaluable. Last mile delivery companies maintain omnichannel customer support, constantly collect customer feedback for incorporation into their operations, and benchmark against competitor actions and best practices – all of this is key for eCommerce firms and their last mile delivery startups, in achieving and maintaining happy customers.  Last mile delivery companies/ startups are constantly adding new services and tracking trends. Some include: Ever-faster deliveries: From same-day and 24-hour deliveries, we are now seeing the arrival of 10-minute groceries and 2-hr deliveries. Micro-fulfillment centers: Smaller satellite warehouses and micro fulfillment centers conveniently located across an elaborate geographical network provide more coverage, lower costs, and faster deliveries. Autonomous vehicles: Autonomous vehicles such as drones and driverless cars are increasingly being tested in logistics and transport. Food, medicines, and light electronic gadgets are some products delivered via these new-age vehicles. Suggested Read: List of Top 3PL 10 Warehousing Companies in India Challenges in Last-Mile Delivery That Can Impact Your Business The last-mile carriers generally work towards delivering the product from an intermediate shipping centre to the final destination. There are a lot of things that can go wrong in this phase that can impact your brand and the overall profits. Some of the major issues businesses can encounter in last-mile delivery include: Return of orders and the rising cost of logistics While order cancellations are common in e-commerce, one of the major reasons for the return of orders by customers can happen due to the mistakes occurring in the last-mile of delivery. Delayed deliveries, inability to track the packages properly, delivery of damaged goods, and misplacing orders- all of them can lead to higher returns. Most of these mishaps can happen due to the negligence of the 3PL partner or the lack of technological capabilities that can prevent these issues. Return of orders increases your logistics cost further. They also affect your market share and customer loyalty. According to a report by KPMG, up to 20% of the total e-commerce shipments are return orders. This shows the scale of the problem and how much costs can be saved by minimizing the same. Return to Origin (RTO)  This is another major issue that sellers face. It simply refers to sending back the order to the seller when it cannot be delivered to the customer. This can happen due to wrong addresses mentioned in the order or when the customer is not present/denies accepting the order, etc. Such incidents can lead to additional reshipping costs. Unable to address the rising demand in tier 2 and 3 cities With better internet connectivity, e-commerce demands have been rapidly rising in tier 2 and 3 cities of India. The last-mile delivery in this case presents its own unique challenges. The fulfillment center of your 3PL partner might be far from the delivery location. The interconnectivity between them can affect delivery speeds. Flipkart and Amazon are trying to solve this by partnering with local retail owners and creating pickup points from where customers can collect their orders. Remote locations are even more difficult to handle. Not meeting customer expectations Given the benchmarks that e-commerce giants like Amazon set, customers tend to expect the same elsewhere. They expect fast deliveries and may not care about the complications that can happen in the last mile. For example, harsh weather conditions, or a local lockdown can disrupt the delivery timelines. Customers also expect durability in their deliveries. They seek flexible timings and cheaper costs at their end like Amazon prime free delivery. Such a level of service is almost impossible without optimizing the supply chain in the last-mile. Things to Keep in Mind Before Partnering with a Last Mile Delivery Startup or Company Unless you have a good handle on your business requirements and, what you need from last mile delivery companies, you won’t benefit from the collaboration. On the contrary, it could result in disaster.  Consider the points mentioned below as you research and select your last mile delivery startups: Your customer expectations Your competitors’ delivery times and their last mile delivery startups/companies The impact of last mile delivery startups/companies on your shipping aggregators and delivery times Are last-mile delivery costs sustainable as a percentage of your overall operating cost? Will it prevent you from becoming profitable? The avenues of lowering last mile delivery costs while maintaining efficiency How to Choose a Last Mile Delivery Company that is Right for Your Business? Without dependable and efficient last mile delivery companies, an eCommerce retailer would be severely handicapped. However, with innumerable options available, the onus to make the correct selection is on you, i.e., identifying last mile delivery startups that best match your requirements. Include minute details like holiday lists, working days, shipping limitations, parcel weight restrictions, etc.  Given below are 10 leading factors you must consider:   Price Quite obviously, this is one of the essential starting points to consider. Last mile delivery companies operate out in the real world, battling the forces of nature, traffic, and several other dangers. Therefore, they charge their clients a fee, often a hefty one, for their value. You must look at your cost-to-benefit ratio, i.e., match their service fees against how important it is for your business.  Coverage Last mile delivery companies should cover the critical locations needed for your business operations, i.e., as many pin codes as possible. While you may not need to ship to every location in the country as a new eCommerce firm, it is important to check their coverage. You don’t want to bottleneck your expansion if your company doesn't service those areas. Technology The operations of last mile delivery companies are a complex process with little or no margin for error. Additionally, they work under the severe pressure created by ever-changing dynamics like costs, angry customers, road dangers, weather, and fleet availability. The list is endless.  Modern delivery software that is utilized by last mile delivery startups/companies is vastly advanced and manages all the above variables to optimize your last mile operations. They do it with incredible speed and can handle vast scales. Ensure the companies that you are considering, use the latest technology to manage their operations. Order-returns Order returns, reverse logistics, inventory tracking, refunds, and rescheduling deliveries of incomplete or failed orders – all these instances are an unavoidable part of the eCommerce trade. However, if your last mile delivery startups have an efficient order-return management system, it would help to reduce the loss from such situations. Notably, during this process, the consumer tends to be annoyed or apprehensive, and managing it well would help create customer satisfaction.  Tracking orders This feature is a leading indicator of changing consumer demands. The old-school thought process of delivery in a week or 5 days are gone. Today’s consumers want to be kept in the loop at every point of their parcel movement. Without real-time and live order-tracking features, you will not succeed as an eCommerce firm. Last mile delivery companies must offer a convenient order-tracking tool for your customers to track their orders. Delivery speed People often confuse the hyperlocal delivery model with last mile delivery. While both traverse the same routes while completing the final distance of their delivery, they aren’t the same. As the name suggests, hyperlocal is a highly localized delivery model and typically offers much shorter delivery times, e.g. 10-minute groceries.  Last mile delivery, however, is the last leg of a much longer delivery route. Now, with modern technology and logistics capabilities, last mile delivery companies are also constantly working out on ways to keep reducing their delivery times and increase delivery speed. Customer support Customer satisfaction is the defining aspect of a successful or failed business model. Without happy customers, you won’t have repeat orders or positive word-of-mouth exposure. Therefore, using a modern omnichannel customer setup for eCommerce firms is critical to their success. Payment With a plethora of payment options available these days - ranging from credit cards, digital wallets, UPI, and online transfers – today’s consumers use options that suit their needs the most. From your end, however, if you don’t make all of them available, you will see a high rate of cart abandonment and incomplete transactions.  Insurance Buying shipment insurance as a protective cover is an integral part of the supply chain movement. You must conduct research and shortlist last mile delivery companies that offer suitable options via insurance tie-ups for you and your type of cargo.  Customer feedback Check to see the comments of current and past customers of last mile delivery companies that you are considering partnering with. Online reviews, forums, and direct opinions are a good way of arriving at a decision. That would reveal a lot about their capabilities and performance.  10 Best Last Mile Delivery Companies/Startups for eCommerce in 2025 WareIQ Source WareIQ is a category-defining, best- in class full-stack eCommerce fulfillment tech platform (with inbuilt inventory planning, order fulfillment & shipping system) for modern brands to accelerate online sales/ expedite revenue growth & profits with same/next-day delivery. How does WareIQ help with last mile deliveries? WareIQ's platform integrates with all major national and regional shipping partners It also helps users generate bulk shipping labels & invoices in just a few clicks To create a premium post-purchase experience, WareIQ also provide the option to users to create a branded tracking page onto which the users can add the logo of their brand and also marketing banners to products from their D2C website, in order to keep their customers engaged even after purchase and open new potential revenue channels The platform also helps in sending auto-alerts to customers about the status of the shipment on channels like Whatsapp, SMS, and Email.  With the help of RTO shield, an application that helps in identifying & flagging high-risk customers and consequently disabling COD options for them to reduce the probability of RTO happening, online businesses can also reduce their RTO losses. If RTO occurs, WareIQ covers the forward & reverse logistics costs. eCommerce & D2C brands can also automate cases of failed delivery attempts (NDRs) by the shipping partner It also provides information on shipping charges for various shipping partners according to: Base Weight Additional Weight Offset Within City Within State Metro to metro Rest of India North-east & JK COD Charges COD% You can also opt for WareIQ if you are looking for Cash on Delivery Courier Service Partners. Source FedEx  Founded in 1971 in the US, FedEx is one of the leading shipping and logistics giants and needs no introduction. With a global network of fleet vehicles, warehouses, and fulfillment centers, FedEx is a leader in eCommerce supply chain management and logistics and is also emerging as one of the most successful last mile delivery companies.  In 2020, FedEx launched its last mile delivery solution specifically tailored for eCommerce firms, thereby launching a formal entry into the space with other companies. It provides cold-chain services. It provides expedited shipping for rush orders and services to handle customs on arrival. It is authorized to transport dangerous items such as electronic parts and lithium batteries. It offers services such as last mile delivery, eCommerce, transportation, cold-chain management, warehouse and inventory management, dangerous goods etc. UPS  Source United Parcel Service (UPS) is a global shipping and distribution company that is also one of the leading supply chain and last mile delivery companies, worldwide. It was founded in 1907 in Seattle, United States, and has emerged as a Fortune 500 company. It provides last mile delivery solutions to eCommerce firms across the US and numerous worldwide locations. It transports goods across land and sea.  It operates and manages massive warehouses and vast fleets of delivery vehicles It started delivering last mile solutions by drawing from USPS's elaborate postal network, called UPS SurePost. However, the company has been looking to launch its last mile delivery services at cheaper rates in recent times. Its website offers a handy shipping-rate calculator. Entering details of your shipment, such as dimensions, customer address, weight, pickup (etc.), gives you an estimate of your shipping rates. It offers packing materials and pallet boxes via its website. It offers services such as freight forwarding, express courier, logistics, etc. Amazon Source Amazon Inc. is a global eCommerce and fulfillment technology company that offers services such as cloud computing, digital streaming, and artificial intelligence. It is also one of the leading last mile delivery companies. It was started in 1994 in Seattle, United States, it penetrated the expanding Indian eCommerce market in 2013. Due to its sheer size, relentless consumer focus, and constant innovation, Amazon is the lead challenger to established players (e.g., FedEx, UPS). Its 3rd-party shipping solution provides cost incentives (e.g., reduced overheads) for 3rd party contractors to start their own logistics firms to fulfill deliveries on behalf of Amazon.  It amplifies its inorganic growth via acquisitions, e.g., acquiring PillPack for prescription delivery. Its “Project Wing” operation develops architecture and prototypes for autonomous drones.  Its world-famous and industry-defining eCommerce fulfillment service, Amazon Prime includes benefits such as 2-day free shipping, same-day delivery, and guaranteed 1-2 hours of free deliveries via Prime Now. Its crowdsourcing delivery model, Amazon Flex, builds out its last mile and same-day capabilities that deliver orders to customers via Prime Now. This becomes a lucrative option for rideshare drivers who may not be comfortable with strangers or troublesome passengers in their cars. Anyone with a vehicle can become part of this service - if you have a valid driver’s license, car, and smartphone, you can log in to this app and make deliveries based on your availability. Packages can be scanned with a smartphone camera, and directions received via GPS. Convenient cashless payments to a digital wallet are also facilitated. Piggybee  Source Starting from a crowd shipping community in Brussels in 2012, Piggybee began by servicing European locations but has grown globally since its inception. The platform enables users to search for travelers and identifies people that could transport their parcels by scanning arrivals/departures in various cities. This is the same way one would look up flights, trains, etc. Travelers/ delivery personnel can also make themselves available for delivery to a particular city/ location by posting their travel details. After a match has been made, the user/traveler can discuss fees. The remuneration doesn’t always have to be monetary; it could also be a swap for transport, accommodation, or other local payback services instead of a monetary fee.  Packages can be tracked via the online platform in real-time.  After completion, the deliverer can be “tipped” monetarily via Piggybee MoneySafe. A rating system is also provided for feedback. This helps travelers i.e., the deliverer, build a track record for future opportunities, much like how we rank our Uber or Airbnb interactions. Piggybee is often used for delivering cross-border packages worldwide. Hitch  Source Hitch is an online delivery marketplace that uses crowdsourcing as its primary business model and allows shipping companies to partner with travelers to get their goods shipped to international locations. It is one of the up-and-coming last-mile delivery startups and one of its core propositions is that it seeks to challenge the shipping industry by utilizing unconventional means to ship cargo from the warehouses to its ultimate location. The platform pairs people with parcels to be delivered (these are the “shippers”) with travelers that are traveling to the same destinations. Shippers upload details of their packages and destinations, while the couriers upload their travel details to see if there are any overlapping requirements. The app uses GPS to optimize routing. Pictures via the traveler’s phone camera are used to provide proof of delivery. Payments are made using Stripe, a 3rd party payment vendor. Users can rank their transactions to provide performance history for future users. Postmates  Source Founded in 2011 in San Francisco, Postmates is an urban logistics service that enables on-demand delivery for just about anything for anyone and has revolutionized the way consumers receive local goods, mainly within the hour. Postmates is easily used by installing the app on your phone. It is seeking to become one of the leading last-mile delivery companies. The mobile platform pairs businesses/couriers with customers to facilitate taking orders from local establishments, e.g., restaurants. Customers are paired with local couriers based on the product for delivery against its delivery address. Users can pay per delivery or opt for annual billing. Customized gift cards are also available. Communities are empowered by promoting local shopping and vendors, thereby allowing the ubiquitous small businesses to survive against larger retail chains. Postmates is currently operational in 40 metropolitan areas across the USA. Smartbox  Source Smartbox is one of the fastest-growing last mile delivery startups in India that provides convenient and economic packaging units that are transparently priced. The units come in 2 sizes, 10kgs and 25 kgs, and are designed to accommodate a variety of products. Smart lockers are gaining popularity in the field of eCommerce due to the practical advantages they offer. Smart Box also offers a next-day delivery service to most locations in India.  Benefits include minimizing the cost of delivery, optimization of logistics, and safety. Order-return logistics are faster with the quick processing of refunds and return order management. Smartbox is part of a new generation of last mile delivery startups in the field of last mile delivery companies. Clients can pick up packages at their convenience. Facilities and safety measures like passwords and private cards enable easy order-tracking in real-time and collection from the locker. Onfleet  Source Onfleet is one of the leading last mile delivery companies and is headquartered in San Francisco.[1] It seeks to solve logistics problems in the last mile delivery space. Some of its leading customers include HelloFresh, Kroger, and GAP. It has also been described as “Uber for delivery” by multiple publications. Other services include hyperlocal delivery, online marketplaces, carriers, inventory control systems, and websites.  It is a tech-enabled platform that offers real-time tracking, automatic tracking updates and ePOD (electronic-proof-of-delivery) It offers accessible data sharing internally using APIs that enable automated and efficient delivery management. The auto-dispatch system automatically pairs urgent delivery orders with available drivers. It offers services such as route optimization, last mile delivery, logistics services, analytics, dispatch, etc. Matternet  Source Founded in 2011 in California, Matternet is one of the leading last mile delivery companies that attempt to solve last mile delivery challenges by changing the mode of travel itself, i.e., by using drones. Matternet produces products that help businesses around the world to build and operate drone logistics networks for transporting deliverables by air.  This is achieved using smart drones and pre-defined landing stations via a mobile app and a robust back-end cloud software system. It services the retail, healthcare, and humanitarian sector. As you can imagine, the speedy delivery of medicines via drones prevents traffic congestion and has become a popular option to get medical goods to patients on time. It currently operates in the USA and Switzerland. Conclusion: How Can WareIQ Deliver Much Better Services than the Top Last Mile Delivery Companies in India? Last mile delivery companies in India offer services that are specific to last mile delivery challenges such as delivering goods on time and cutting down on delivery logistics costs. However, some companies, such as WareIQ, provide solutions, not only for last mile delivery, but also the entire suite of fulfillment requirements, thus delivering a much more stellar experience compared to conventional last mile delivery companies. How does WareIQ achieve this? By maintaining a holistic approach to running the business, WareIQ offers cutting-edge services to eCommerce clients.  Starting with a good, solid understanding of its business model and, by extension, how they add value to its clients’ businesses, supply chains, and last mile delivery requirements, WareIQ helps clients by offering specifically tailored solutions to their problems. Established in 2019, WareIQ, a Y-combinator backed startup, has rapidly grown to be the leading provider of full-stack eCommerce fulfillment services for some of the most reputed brands in India. WareIQ offers a full-stack platform for eCommerce companies to enable same-day delivery and next day delivery to customers – an Amazon Prime-like experience but accessible to everyone. WareIQ offers last-mile delivery through its shipping partners. It has customised offerings for merchants experiencing different order volumes as well as having different delivery speed expectations. WareIQ is probably one of the very few fulfillment tech companies in the world that have same-day delivery service for their customers under their product “WareIQ RUSH”. With world-class WMS functionalities, WareIQ handles the entire range of intricate operations in the eCommerce fulfillment process, and enables scalability without any hassles. When there is a surge in demand, your enterprise can upscale quickly, similarly, in the case of a slack, downscaling is effortless with WareIQ's fulfillment services. Our pay-as-you-go model allows simplified and flexible scalability. There are no redundant investments or under-utilised resources. With the world evolving as it is, scalability has proved itself to be the make-or-break factor for a large number of e-commerce businesses. At the same time, WareIQ customers realise significant cost savings and wider reach due to better negotiations with shipping partners, strategically placed warehouses, economies of scale and scope in warehousing, and data-driven decision-making. [signup] Last Mile Delivery Companies FAQs (Frequently Asked Questions)

February 07, 2023

What is Kitting in eCommerce? Definition, Role, Benefits and Steps Involved in Managing Kitting in Warehouses in 2025

What is Kitting in eCommerce? Definition, Role, Benefits and Steps Involved in Managing Kitting in Warehouses in 2025

In the eCommerce, manufacturing and retail industries, millions of raw materials, products and shipments are distributed to and from various locations every day. The logistics involved in ensuring that all these items are shipped as cost-effectively and efficiently as possible is immense. It is in every business’s best interest to identify ways to reduce their logistics costs and reduce shipping costs and this can usually be done by optimising the amount of space each parcel takes up. One fool-proof way of ensuring this happens is by implementing kitting. This enables multiple items to be shipped together in one large consignment, reducing the space it takes up in transit and also the number of trips needed to eventually ship each item. In practice, it is just as efficient as it sounds and it helps sellers, suppliers and manufacturers alike ship large amounts of goods with ease. In this blog, we will get into the nuances of kitting, including its definition, its role in different business facets, its benefits, and the steps involved in managing the kitting process. What is Meant by Kitting? Kitting refers to the process of grouping and packaging components or subassemblies together to create a final product or kit. This is often used in manufacturing, assembly, or distribution operations, where multiple items are required to complete a single task or project. A kit may consist of raw materials, parts, tools, instructions or any combination of these items that are required to complete a specific task. The components are pre-selected, packaged, and labeled to ensure that everything required is included in one convenient package. This helps to streamline the production process and minimise the need for separate ordering and handling of individual components. Kitting can be done manually or with automated processes such as pick-to-light or barcode scanning systems. The goal of kitting is to save time and improve efficiency by reducing the number of steps involved in picking and packaging components and in mitigating the risk of missing components or incorrect assembly. What are the General Components of a Kit in eCommerce? The components in a kit in eCommerce can vary depending on the specific kit and the industry it is being used in. Some common components that are often included in kits in eCommerce include: Products: The primary components of a kit, which can include physical items such as hardware, electronics, toys, or clothing, as well as digital items like software or online services. Packaging: Kits often include packaging to protect and organize the components, such as a box, bag, or other containers. Instructions: Kits may include instructions or documentation to help customers understand how to use or assemble the components. Accessories: Kits can also include additional accessories, such as adapters, cables, or batteries, that are needed to use or complete the components. Marketing materials: Kits may include promotional or marketing materials, such as flyers, posters, or stickers, to help market the kit and its components. [contactus_lilgoodness] The Primary Roles of Kitting in 2025 Source In Warehousing Kitting is widely used in warehouses as a means to streamline order fulfillment and improve the accuracy of picking and shipping processes. The goal of kitting in a warehouse is to simplify the process of gathering, packaging and shipping multiple items as one unit, thereby reducing the number of individual picking operations required to complete an order. Overall, kitting in a warehouse can improve the efficiency of order fulfillment, reduce the risk of errors, and streamline the supply chain. Here's how kitting is typically used in warehouses: Pre-Assembly: Components are pre-assembled in a warehouse to create a complete kit. This can include items such as hardware, tools, instructions, or packaging materials. The kit is then packaged and labelled to ensure everything required is included in one convenient package. Picking and Packaging: Kits are picked and packaged according to the specific requirements of each order. This can involve the use of automated systems such as barcode scanning or pick-to-light systems to ensure accuracy and efficiency. Shipping: The completed kits are then shipped to customers or other warehouses as required. Shipping kits instead of individual components help to reduce the number of shipments required, which ultimately lowers shipping costs and improves delivery times. In Inventory Management Kitting plays an important role in inventory management by simplifying the tracking and management of multiple items that are used together in a specific product or process. The goal of kitting in inventory management is to reduce the number of separate items that need to be tracked, making it easier to manage stock levels and ensure that the right components are available when needed. Kitting in inventory management helps to simplify the tracking and management of components, limit the risk of stockouts and improve the effectiveness of order fulfillment. Here's how kitting is typically used in inventory management: Kit Creation: A kit is created by grouping multiple items together that are commonly used together in a specific process or product. This can include raw materials, parts, tools, instructions, or any other item that is required to complete a specific task. The kit is then labelled and tracked as a single item in the inventory management system. Inventory Tracking: With kitting, inventory management becomes simpler as the number of separate items that need to be tracked is reduced. This can make it easier to manage stock levels, ensuring that the right components are available when needed. Stock Reordering: Inventory management systems can automatically trigger stock reorders when the levels of components in a kit fall below a predetermined threshold. This helps to ensure that the right components are available when needed, reducing the risk of stockouts and improving customer satisfaction. In Manufacturing Kitting is a widely used practice in manufacturing to streamline the assembly process and improve the accuracy and efficiency of product production. The goal of kitting in manufacturing is to simplify the process of gathering and packaging multiple components that are required to produce a single product. Kitting in the manufacturing industry can improve the efficiency and accuracy of product production, thus reducing the risk of errors and simplifying inventory management. Here's how kitting is typically used in manufacturing: Consolidation of Raw Materials: Components and raw materials are pre-assembled in a manufacturing facility to create a complete kit. This can include items such as parts, tools, machinery and everything else needed to create the finished product. The kit is then packaged and labelled to ensure that everything required is included in one convenient package. Assembly Line: The components of a kit are placed on an assembly line to produce the final product. The use of kitting helps to simplify the assembly process and mitigate the risk of mistakes, mishaps and inefficient practices. Quality Control: Kitting can also help to improve the accuracy and consistency of product production by ensuring that all required components are included in each kit. This can help to reduce the risk of quality issues and improve customer satisfaction. Benefits of Kitting for Retail Businesses Improves Efficiency Source Kitting streamlines the process of assembling products by pre-grouping all the necessary components into one kit. This saves time and mitigates the risk of errors, since all the required parts are readily available and can be easily assembled together. This ensures streamlining and optimization of various processes such as manufacturing, order fulfillment, transportation and more. Suggested Read: How to Streamline Shipping Processes for eCommerce Sellers in 2025? Increases Productivity Source By reducing the amount of time spent searching for parts and gathering materials, kitting can significantly increase productivity. Assemblers can focus on their main task, knowing that the necessary components are all in one place. Additionally, because every important element is pre-packaged and bundled together in a single kit, it prevents the need to have multiple shipments and journeys for multiple products. Reduces Costs Source Kitting can help reduce costs associated with inventory management, such as carrying costs and obsolescence costs. By grouping components together, kitting allows companies to reduce the number of individual items they need to keep in stock, thus reducing the amount of money they need to spend on inventory management. It also requires fewer consignments to be dispatched, reducing transit and storage costs as well, saving the business a significant amount of funds in the process. Enhances Inventory Control Source Kitting makes it easier to track inventory levels, since all the components of a kit can be easily accounted for because they are bundled together in a single shipment. This helps companies maintain accurate inventory levels and reduces the risk of stockouts. Furthermore, kitting necessitates that products of a similar nature and end goal are stored together, making inventory storage more organised. Amplifies Customer Satisfaction Source Kitting can help improve customer satisfaction by providing complete, ready-to-use products that meet their specific needs. Customers are able to receive their products quickly and efficiently, without having to worry about missing parts or assembly errors. Thus, it provides a significant increase in quality and speed by which orders are delivered to their respective customers, enabling an overall better experience. How to Manage the Inventory Kitting Process in Warehousing in 2025? ​​8 steps involved in the inventory kitting process are mentioned below: Accurately Define the Kit The first step in managing the kitting process is to define the kit by determining which components or parts are needed to create a complete, ready-to-use product. This includes identifying the specific items that should be included within each kit, as well as the quantities needed. Ascertain the Components in the Kit The next step is to determine the components that will be included in each kit. This may involve reviewing product specifications, working with suppliers to obtain components, or creating custom components to ensure that every kit has the required elements necessary to complete the intended task. Gauge the Required Inventory Levels Once the components have been determined, it is important to plan the inventory levels of each component. This involves determining how many kits can be made with the available components and determining how many components will be needed to meet demand. Therefore, inventory levels need to be adjusted accordingly. Efficiently Assemble the Kits After planning the inventory levels, the next step is to assemble the kits. This involves physically grouping the components together and preparing the kits for shipment. This requires an efficient and standardized assembly process to increase efficiency, reduce unwanted errors and save time. Securely Store the Kits The assembled kits need to be placed in a safe and secure environment until they are ready to be shipped. This may involve using warehouse space or using off-site storage if space is limited. Determine the best possible conditions depending on the nature of the contents of the kit. Track Inventory Needed for the Kit It is important to track the inventory levels of the kits to ensure that there is always enough stock to meet demand. This can be achieved using a variety of tools, including barcode scanning, software systems or manual methods. High-end inventory management software can automatically keep you aware of your inventory levels in real-time. Consistently Monitor the Quality of the Kit To ensure that the kits are of the highest quality, it is important to regularly monitor their quality and address any issues that arise. This may involve conducting quality control inspections or working with suppliers to resolve any quality issues. This will help you identify any bottlenecks or processes that need to be improved or removed entirely. Update Components of the Kit as is Required The components of a kit may change over time, so it is important to regularly review and update the components as needed. This may involve working with suppliers to obtain new or improved components or creating custom components as needed. This will help your kits stay relevant and up-to-date with your business objectives. Conclusion: Leverage the Use of Kitting With WareIQ Kitting can be beneficial to retailers in a number of ways. It helps to streamline various important procedures, reduces the time taken to complete them and lowers the expenses associated with product manufacturing, storage and distribution. It is also not very difficult to implement as it just entails multiple items of a similar nature or with a common end goal to be placed together in a single consignment. Therefore, if your business needs to streamline its distribution procedures and reduce costs, kitting can be a good place to start to achieve this goal. Additionally, if you do not have the available manpower and resources to handle kitting on your own, you can always offload it and multiple other logistics and shipping procedures to a 3PL fulfillment company like WareIQ. WareIQ is one of India’s leading 3PL fulfillment companies. Having been founded in 2019, it has come to offer many solutions for a vast variety of business tasks, such as order fulfillment, inventory management, product storage, last-mile delivery and much more. We provide a vast number of kitting and packaging services, some of which are listed below: Product Bunding: We enable you to bundle your products based on common characteristics and objectives Customized Packaging and Shipping Labelling: We provide eCommerce custom packaging and labeling services that can be tailored to your requirements Built-to-Order Services: We assist you with preparing orders only after they come in to save you effort and resources Quality-Control Testing: We offer comprehensive quality checks to ensure that all your processes are upto speed Product Assembly: We provide the tools necessary to assemble products for various tasks Customizable Notes: We enable you to write personalised notes to your customers in every kit Greeting Cards: We provide greeting card services to ensure your customers are kept engaged as soon as they purchase Kitting: FAQs

February 04, 2023

10 Best Logistics Companies in Bangalore Providing Best Warehousing and Logistics Services for Omnichannel Retailers in 2025

10 Best Logistics Companies in Bangalore Providing Best Warehousing and Logistics Services for Omnichannel Retailers in 2025

Bangalore is one of India’s fastest-growing cities and is the capital of the southern state of Karnataka. The city gained prominence during British rule for its soothing weather and strategic location which is around 1000 meters above sea level. These traits are also the reason why it has become a popular destination for people looking for a better quality of life as well as expanding their business opportunities and interests. The city has emerged as the startup capital of India and has long been known as the Silicon Valley of India. Out of the 75,000-plus startups currently present in India, more than 13,000 of them were founded in Bangalore. It also consists of the regional offices of multiple big-name MNCs, such as Amazon, Flipkart and more. This makes Bangalore the primary go-to option for sellers looking to set up their businesses from scratch or existing retailers looking to take advantage of the burgeoning growth and business-friendly atmosphere that comes with it. In this blog, we will take a look at the top 10 logistics companies in Bangalore and why you should consider WareIQ. What are Logistics Companies? Services related to the management of inventory, the processing and fulfillment of orders, the identifying and packaging of goods, and distribution and last-mile delivery are among the many eCommerce services offered by logistics companies. They are a great choice for order fulfillment since they provide greater flexibility, reasonable pricing, and additional facilities such as order tracking for eCommerce capabilities, WMS software, customizable packaging, and more. Although the range of services provided may vary between companies, successfully delivering orders to customers is always given the utmost importance. All you have to do is collect orders and keep an eye on them once you've partnered with one of the many logistics companies in Bangalore and they'll take care of the rest. These companies relieve you of most of the logistics-related tasks, allowing you to focus on your company's core competencies like product development and marketing. [contactus_uth] Top 10 Logistics Companies in Bangalore in 2025 WareIQ Source Founding Year: 2019 Bangalore-based WareIQ, a provider of eCommerce fulfillment services, was established in 2019. In addition to last-mile delivery, inventory management, specialised packaging, product preparation, distribution, and storage facilities, the company provides a comprehensive range of logistics and fulfillment services. It provides a custom WMS that can be integrated with many eCommerce marketplaces like Amazon and Flipkart, web-builders like Shopify and Magento, and courier services like FedEx and DHL, in addition to automating numerous warehouse activities. The company also uses intelligent courier allocation, which selects the quickest and least expensive option for each item, and partnerships with over 12 of the largest shipping companies in the industry. The organisation has a large storage network spread over the entire nation. It can even ship worldwide to more than 220 nations. Some services provided by WareIQ that make it one of the best logistics companies in Bangalore are listed below: Services Offered: It has transparent pricing and does not have minimum order obligations It is compatible with web-building platforms like Shopify and WooCommerce, along with several online selling channels like Amazon and eBay It provides exceptionally speedy delivery through a partnership with multiple shipping companies It makes it possible to customize packaging elements to your tastes It provides branded tracking services for each order DHL Source Founding Year: 2001 Location: Hsr Layout, Bangalore DHL has had a significant presence in India beginning in 2001 and is a global leader in supply chain management and also among the best logistics companies in Bangalore. DHL offers comprehensive eCommerce logistics and shipping services with specialised solutions for distribution, from warehousing to transportation. It serves a variety of sectors, including pharmaceuticals, manufacturing, healthcare and energy. It offers customised packaging and storage facilities with temperature control capabilities. To handle a diverse range of collaborations, they offer proactive shipping and auto-generated responses. Additionally, DHL's international shipping services are well-tuned operations that offer consumers superior tracking capabilities with thorough security protocols. Services Offered: It offers customised logistics services in accordance with the needs of eCommerce firms It offers value-added services like packaging, assembly, and direct delivery of products It offers a user-friendly, multi-login dashboard for managing orders and inventory It offers options for delayed cut-offs and speedy delivery It provides comprehensive logistics services, such as order fulfillment, shipping, and warehousing BlueDart Source Founding Year: 2001 Location: Indiranagar, Bangalore Founded in 1983, Blue Dart is one of the premier providers of logistics services in India. It has considerable operations in Bangalore and offers a wide range of domestic logistics services. Upwards of 12,000 employees work for Bluedart across the country. It started its operation in Bangalore, in the year 2001. It is a dependable logistics partner that assures consumers can easily avoid any problem while importing or exporting goods thanks to their abundance of global distribution experience and connectivity to more than 220 countries. Additionally, they provide precise order tracking as well as expedited last-mile delivery services. You can also take advantage of delivery service optimizations, including quick delivery, scheduled delivery and cash-on-delivery services. Furthermore, it offers value-added services like weather-proof packaging, making Blue Dart a leader in the field, a preferred supplier for many Bangalore-based companies and one of the best logistics companies in Bangalore. Services Offered by BlueDart: It makes it possible to plan deliveries for specific times and dates It offers distinctive features, such as impermeable packaging It utilises the majority of the widely used payment methods that are available It includes both international and domestic solutions It has comprehensive knowledge of the sector due to its more than 40 years of experience Atlas Logistics Source Founding Year: 1999 Location: Kodihalli, Bengaluru This reputable logistics business is based in Bangalore and was founded in 1999. They consist of a young, knowledgeable crew that makes use of cutting-edge supply chain fulfillment techniques and new technologies. They provide unique packaging and customised solutions to serve a variety of industries. Atlas Logistics also makes use of technical solutions for thorough order tracking, insurance and warehouse management. Additionally, they offer affordable rates for road and rail transportation. They are also capable of handling large amounts of freight with qualified staff and are well-equipped for bulk transportation. No doubt, it is the best logistics companies in Bangalore. Services Offered by Atlas Logistics: It provides warehouse distribution services across the country It offers freight management which aids in the efficient shipping of every order It provides order-tracking facilities It consists of value-added services such as custom packaging It offers in-depth insurance for every product Safe Express Logistics Source Founding Year: 1997 Location: Naraspura Hobli Kolar, Banaglore Safe Express is a reputable and knowledgeable logistics company in Bangalore that was founded in 1997 to offer time-assured deliveries and complete storage facilities in Bangalore and other parts of India. They offer specific solutions to sectors such as electronics, healthcare, engineering and automotive. With dependable services and precise returns management, they maximise order pick-up capabilities. For operational effectiveness, the company has incorporated IT systems as well. Additionally, end-to-end supply chain efficiency is never compromised by logistics solutions such as digital warehousing, instant stocking of products and supplier management. This makes it one of the best logistics companies in Bangalore. Services Offered by Safe Express Logistics: It provides consultation services for a vast number of business tasks It offers warehouse management services at all its storage facilities It provides last-mile delivery services to the customer’s doorstep It emphasizes sustainable logistical procedures It offers returns management services for all orders Blackbuck Logistics Source Founding Year: 2015 Location: Kadabeesanahalli, Bengaluru It is one of the many reputable trucking-focused freight shipping businesses, with its corporate headquarters located in Bangalore. It was initially incepted in 2015. In matter of 7 years, it is among the top logistics companies in Bangalore. Their sophisticated fleet of well-maintained delivery vehicles and highly skilled human resources enable them to offer highly creative solutions. With more than 12,000 trucks and 2000+ serviceable locations, Blackbuck Logistics is a large company. To assign each operation with the ideal trucking system, they use a complex set of data analytics. Services Offered: It provides all-encompassing road transportation facilities It maintains a fleet of more than 12,000 delivery vehicles and trucks It services more than 2,000 pin codes across the country It offers complete management of its entire fleet of vehicles It provides custom freight forwarding services Kintetsu World Express Source Founding Year: 1997 Location: Kodigehalli Gate, Hebbal, Bengaluru This well-known Bangalore-based parcel delivery business was founded in 1997. It is a subsidiary of the multinational company Kintetsu. It provides multiple logistics solutions in one place. This shipping company offers specialised products and services, and industry-specific solutions to multiple sectors such as manufacturing, pharmaceutical, engineering, aerospace and automotive, energy, healthcare, electronics and more. There are currently 418 employees working for Kintetsu across 18 offices. Additionally, with 24 strategically located warehouses across India, they provide multiple storage facilities. Some services provided by Kintetsu World Express that make it one of the best logistics companies in Bangalore are listed below, Services Offered: It offers insurance for various risk-prone business activities It provides customisable packaging services that can be tailored to your liking It equips you and your customers with order tracking facilities for every order It provides last-mile delivery services It services a wide range of industries and offers tailored solutions for each Freightco Logistics Source Founding Year: 2006 Location: Old Chandapuura , Bangalore The premier shipping company Freightco was founded in Bangalore, Karnataka in 2006. The company is committed to providing excellent trucking services across the country and is successfully running as one of the top logistics companies in Bangalore. Freightco is well known for its expertise in exporting products from different industries to neighbouring countries like Bangladesh and Nepal. It disperses shipments to many pin codes across the country. Due to its prompt and affordable services, this courier company is the choice of many businesses in Bangalore. They offer also convenience features such as 24/7 customer support and international shipping. Freightco is one of the best logistics companies in Bangalore. Services Offered: It provides ground, air and rail distribution services across the country It offers round-the-clock customer service It enables the easy export of products to bordering countries It provides international shipping and freight services within the US It employs the use of advanced technology to ensure your orders are always secure Coast Liners Source Founding Year: 1980 Location: St Johns Road, Bangalore Coast liners is a logistics and distribution that was founded in 1980 and has a vast amount of experience in the sector. It primarily offers transportation-based logistics that are carried out by trucks and it is well-known for its excellent services. It provides services mainly to the electrical and energy industries. Bangalore businesses take advantage of its services because of the scale and scope of solutions it offers. For LTL and PTL needs, the company has a large selection of trucks, trailers, pullers, axles and freighters. Additionally, with the assistance of their operational partners, they have over 90 offices spread across 45 countries, with their international headquarters in Germany. Thus it is able to meet the needs of its clients on a massive scale. Services Offered: It has plenty of experience in the logistics industry It has a wide selection of distribution-related machinery It is extremely cost-effective It provides international services and has multiple international offices It has a customer base in excess of 250 companies FedEx Source Founding Year: 1971 Location: Tumkur Road, Raghavendra Colony, Bangalore FedEx has established a strong name in Bengaluru and is one of the most recognisable logistics and supply chain firms globally. FedEx has been operating in India for 20-plus years. FedEx provides affordable costs and quick deliveries for every eCommerce requirement. Customers can take advantage of delivery services that are adaptable and offer options for postponing and redirecting deliveries. Additionally, it provides end-to-end insights, accurate real-time order status and prompt notifications. FedEx packaging features self-sealing choices and user-friendly, ready-to-use solutions. Additionally, with a global presence in more than 220 nations, they provide a broad range of specialist services for delivering commodities, including hazardous materials like firecrackers and toxic gas. Some services provided by FedEx that make It one of the best logistics companies in Bangalore are listed below: Services Offered: It offers a seamless experience by enabling connection with other business tools like Xero and QuickBooks It has a specialised eCommerce platform that allows companies to manage their operations remotely It offers exceptional customer service where each inquiry is resolved immediately It has an online commerce platform that enables customers to track their orders and get in-depth financial information It also offers essential 3PL services, in addition to order fulfillment, 3PL logistics companies, packaging, warehousing, and reverse logistics Suggested Read: Logistics Companies in Pune Offering the Best Logistics Services for Online and Offline Brands in 2025 Conclusion: Why WareIQ Should be Your Primary Choice Among Logistics Companies in Bangalore in 2025? Bangalore is one of India’s premier business destinations and is leading the charge to make India a household name in eCommerce and other retail sectors. For companies that want to generate increased sales, expand their offerings, increase their efficiency, and be a part of an ecosystem that is tailored toward business growth, Bangalore is the perfect option to make that happen. Additionally, because of the vast amount of businesses located in the city, there are a proportional number of logistics companies in Bangalore that are looking to provide their services to online and offline sellers alike. Thus, if you want to take advantage of the services provided by logistics companies, you have plenty of options. However, with state-of-the-art technology, an experienced team and the provision of most eCommerce services at fair and transparent pricing, WareIQ can be your bet among logistics companies in Bengaluru. In 2019, WareIQ was founded in Bangalore, Karnataka and has emerged as one of the best and fastest-growing fulfillment options in the country. The company offers a wide swathe of eCommerce services, operates across the nation and even provides worldwide shipping access to more than 220 nations and territories. The following are some of the main services provided by WareIQ that will make WareIQ your Primary Choice Among Logistics Companies in Bangalore : Inventory Management: Our in-house WMS can automate a number of procedures and provides real-time notifications. Fast Order Fulfillment: We offer dependable options for same-day and next-day shipping.  Inventory Storage: We can store your SKUs wherever you need, thanks to the variety of dark stores and fulfillment centers we provide throughout India. Shipping Badges: We enable you to add shipping badges, which show estimated delivery dates, to your product listing pages, much like Prime App Store: With a wide selection of easily-downloadable applications, our app store is comprehensive yet intuitive. Branded Order Tracking: To differentiate yourself from the competition, you can personalise the information you include on your order tracking pages. Shipping Aggregation: We work with over 12 different courier companies and always select the best option for each item. Online Integrations: We are able to link to more than 20 web development and online retailing platforms, including Amazon, Flipkart, Shopify and others. Customized Packaging: We offer personalised packaging choices that can be modified to match your requirements. Returns Management: We take care of returns and protect you from any negative effects that may result. Suggested Read: List of Top 10 Warehousing Companies in Bangalore in 2025 Logistics Companies in Bangalore: FAQs

February 03, 2023

Continue Selling When Out of Stock on Shopify: A Comprehensive Step-to-Step Guide to Maintain Your Shopify Sales During Out-of-Stock Situations in 2025

Continue Selling When Out of Stock on Shopify: A Comprehensive Step-to-Step Guide to Maintain Your Shopify Sales During Out-of-Stock Situations in 2025

Shopify is one of the largest online marketplaces in the world. Since its inception in 2006, the company’s seller base has grown to encompass the aspirations of more than 1.7 million retailers across the world. With the shopping tendencies of customers shifting towards eCommerce on a rapid scale, sellers are constantly under pressure to maintain the right amounts of inventory so that they can fulfill orders swiftly and efficiently. However, there are certain circumstances that cause stockout situations for particular products. If you do not plan accordingly, it can result in lost sales and profits, which can have dire consequences for any business. While the focus should be on ensuring you always have the right quantity of your best-selling SKUs in stock, there are also ways to ensure that you can continue to accept orders and fulfill them at a later date, mitigating the dissatisfaction caused by products being out of stock. In this blog, we will take a look at the circumstances under which you should continue selling when out of stock on Shopify, the advantages of doing so, steps to continue selling your items, and 5 tips to follow. The Circumstances Under Which You Should Continue Selling When Out of Stock on Shopify While selling products on Shopify, an item is deemed as being out of stock when the inventory level for it is at zero or lower. By default, Shopify won't permit buyers to purchase a product when you run out of the required number of units needed to fulfill current and future orders until you replenish the inventory levels and add the necessary quantity of new stock. Once that is done and the default setting is modified, customers will then be able to purchase out-of-stock products from that item’s inventory section. You might want to let customers purchase products that aren't currently in stock for a number of reasons. The main ones are listed below: You want to enable pre-orders for a newly launched item You want to keep selling while you wait for your upcoming stock to arrive You intend to initially sell items, followed by ordering the necessary supplies You aren’t keeping track of the actual level of inventory for various products You do not want to lose out on potential sales [contactus_uth] How Do You Benefit From Selling Products When Out of Stock on Shopify? Prevents Customer Dissatisfaction If you continue selling when out of stock on Shopify, you can halt upsetting your clients. You can keep your consumers informed about all the products you sell, making it simpler for them to make purchases even when a product is out of stock. They will appreciate the transparency and the ability to buy a product or add them to a wish list even if they cannot get it right away. You also won't lose out on Shopify sales opportunities by employing Back In Stock alerts as opposed to simply out-of-stock products. This is because clicking the "notify me" button indicates that you'll soon refill your consumers' preferred goods. So they only need to submit their email to receive a notification when the item again becomes available for purchase. Enables Accurate Inventory Planning You can make smarter inventory planning decisions by looking at the waiting list for a product that's out of stock and selling products when out of stock on Shopify. When a product has a long waitlist, you will be aware of the number of units you need to order and can make the necessary arrangements. You can also make smaller orders in the interim if there is a short queue for another item. Additionally, you might want to think about reducing the price or discontinuing the sale of a product if no one is waiting for it, which will also help you discern how successful it is. Maintains Your Sales Figures According to research, when customers are confronted by out-of-stock product pages, retailers risk losing close to half of the intended orders. For a typical seller, those abandoned transactions result in sales losses of roughly 4%. According to Harvard Business Review, 7% to 25% of customers who encounter a stock-out will keep browsing but won't purchase a replacement for their desired item at your business. Additionally, 21% to 43% will actually go to another store to purchase their desired item. Therefore, if you give customers the option of purchasing an item even if they have to wait more time for it, there are more chances that they will choose it as opposed to browsing for it elsewhere. Suggested Read: How to Handle out-of-stock items? Steps to Sell Products on Shopify if They are Out of Stock New Product Listings Source You can enable the option to make your products visible while they are out of stock when you first list your products. The first step is usually already selected by default. Follow the below procedures to continue selling when out of stock on Shopify while listing new products: Step 1: While creating a new product listing, click the “Track Inventory” checkbox in the “Inventory” section Step 2: Below the checkbox, there will be an additional “Continue Selling When Out of Stock” option that you need to enable Existing Product Listings Source You can edit current product listings in bulk, which enables you to make a change on a single listing and apply it to all of your other existing products. Follow the below procedures to continue selling when out of stock on Shopify for existing product listings: Step 1: Scroll to the “Products” tab and select “All Products” Step 2: Select all of the products you have currently listed Step 3: Click on the “Edit Products” option Step 4: After the spreadsheet shows on your screen, select “Add Fields” and then choose “Continue Selling When Out of Stock” Step 5: Select the tick boxes at the side of all the products you want to continue selling once they are out of stock Suggested Read: 15 Most Common Mistakes To Avoid When Using Shopify for Your Retail Business in 2025 5 Simple Ways of Selling Products When Out of Stock on Shopify in 2025 Suggest Alternative Products Source You should think about including a section in the product descriptions for related items that are available on your site to continue selling when out of stock on Shopify. It is imperative to give your clients some recommendations for substitute products so they might find other options equally appealing and eventually buy a few of them. This is a strategic tactic, especially if the out-of-stock products generate a lot of traffic from other sources. Many Shopify themes allow you to place the related products tab directly under the product information. You can experiment with the messaging as well. For instance,  you write something along the lines of “Take a look at similar products that we offer while this item comes back in stock” rather than just "Related Products." Place Out of Stock Items Last on Product Lists Source Your clients won't be able to buy a product if it's sold out. Therefore, there is no purpose in displaying a product that is not currently available for purchase. Therefore, the out-of-stock goods need to be placed last on various product and category lists to prevent them from being easily visible and accessible to customers, who may end up trying to purchase them, only to run into a variety of hurdles. Sadly, there is no way to accomplish this directly through your Shopify admin panel. But in the same way that some Shopify applications let you include a "Notify Me" option to your listing pages, there are other apps that let you move the items that aren't presently available and conceal them at the bottom of your page. Refrain From Hiding Out of Stock Items Source On their websites, some retailers prefer to hide or remove out of stock products from the view of customers. When you do this, you end up directing your clients to nonexistent pages and 404 errors, which is a recipe for disaster and can make them lose faith in your brand. If you have connected that item to an ongoing social media marketing effort, it can get even worse because leads will flock to your site, only to be disappointed. If you want to continue selling products when out of stock on Shopify, simply give people the option of buying them at a later date. This will ensure you continue to get sales and will also ensure that customers don’t get a long-lasting negative impression of your business. Inform Customers When Products are Sold Out Source It is important to inform your customers that certain items are currently out of stock after placing them in a strategically out-of-sight way. So, on the collection page of your shopify website, you must place a “Sold-Out” banner upfront on the relevant listing pages so that customers will be instantly informed. However, only do this for the items you have no intention of selling or restocking in a hurry. Your clients will be able to tell which items are available and which are not, thanks to this, which will prompt them to continue browsing other products that are available. Shopify uses a unique HTML class, so out of stock goods can be targeted using a custom CSS. Because of this, you will need to work with code and perhaps enlist the aid of a programmer. Provide an Option for Customers to Get Notified Source You must provide your clients with a suitable solution to continue selling when out of stock on Shopify. By including a "Notify Me" in an accessible location on the listing pages of every out of stock item, you can allow customers to indicate their interest in purchasing that item. Customers can enter their email address or phone number when they click the button, allowing you to add them to the waiting list and send them an alert when the product is back in stock. Remember that if a product has multiple variants, each inventory variant must be edited independently. To add a "Notify me" button to your store, simply browse the back-in-stock alert applications in the Shopify app, shopify plus store and choose an appropriate option. Conclusion: Fulfill Your Shopify Orders With WareIQ Out of stock situations are a sad reality for every retailer. However, instead of panicking and causing even more damage, you can prepare for it and use the aforementioned tactics to continue to achieve your sales targets and ensure your customers have a positive experience. Shopify as a platform is highly customisable and has no dearth of productivity-enhancing apps that can redirect the attention of your customers whenever you want to. This can help you recommend alternative products, add them to a wishlist and get their contact information to promote upcoming products in the future. If you need assistance with fulfilling orders on Shopify and any other eCommerce selling platforms, consider partnering with WareIQ. WareIQ is an eCommerce fulfillment company that provides a wide range of services and can fulfill orders on most major online marketplaces, including Shopify. Some of our main features include: Platform Integrations Shopify and more than 20 other eCommerce channels can be seamlessly integrated with WareIQ so you can view all of your crucial data from a single dashboard. Super-Speedy Delivery With the help of WareIQ, you can deliver purchases to consumers on the same or the following day, improving their experience with your business. Returns Management Returns are an unavoidable aspect of online shopping. Their detrimental effects on your company don't have to be, though. We fully manage your returns process and provide a number of precautions to shelter your business. Selection of Shipping Companies With more than 12 of the largest shipping companies in the nation as partners, WareIQ has a smart allocator that chooses the quickest and least expensive shipping method for each order. Comprehensive Storage Network in India We have a network of dark stores and fulfillment centers that spans the entirety of India. Additionally, you can manage your orders on all of them using our unique WMS. Suggested Read: How to Fulfill Shopify Orders with WareIQ in 8 Easy Steps Continue Selling When Out of Stock on Shopify: FAQs

January 31, 2023

10 Successful Omnichannel Retail Examples From World’s Best Omnichannel Retailers in 2025

10 Successful Omnichannel Retail Examples From World’s Best Omnichannel Retailers in 2025

Likely, you have successfully been exposed to an omnichannel retail approach, even if you weren't aware of it. In addition, some merchants are getting very inventive in targeting their consumers and maintaining their constant engagement since the journey to buying encompasses an expanding number of channels and devices. An omnichannel retail approach combines many customer-facing sales and communication channels, combining their strengths to provide a convenient, dependable, cogent, and all-encompassing customer experience. Fashion firms are seeing great success because of their solid omnichannel presence! The average retention rate for retailers with an excellent omnichannel strategy is 89%, compared to 33% for those without. We look at the most successful omnichannel retail examples the fashion industry has seen by 2022 to understand what omnichannel success looks like. What Is Omnichannel Retail? Omnichannel retail refers to delivering a consistent consumer experience over various channels, from brand recognition to order fulfillment and delivery. Whether shopping online, on their smartphone, on social media, or in a physical store, customers may get a seamless and unified experience with an omnichannel strategy. To provide a seamless, one-of-a-kind, and personalised consumer journey, omnichannel retail further streamlines the usage of several sales channels compared to multichannel retailing. Moreover, regardless of the point of sale, the fulfillment procedure is more reliable and affordable. The Advantages of Omnichannel Retailing For instance, a business might provide service via Facebook Messenger, live chat, email, and phone in addition to its desktop website. There are many advantages to using an omnichannel strategy in your marketing, sales, and service plans. The benefits comprise- Enhanced Customer Reach You can contact your customers wherever they are if you have an omnichannel retail, marketing, or service plan. They are no longer required to look far and wide to find you. Instead, your staff or your products are accessible to everyone, everywhere, with just a click, an email, a direct message, or a phone call. Increased Profitability Using an omnichannel strategy, customers are encouraged to interact with brands through several touchpoints and channels. Research indicates that clients that engage with many touchpoints are 30% more valuable. Therefore, these enhanced, varied engagements at each stage of the buyer's journey can help increase revenue. This more specific messaging also fosters loyalty, increasing the likelihood that a customer would use your brand again. Even though they make up a smaller fraction of your customer base, repeat customers typically account for 40% of your sales. Increased Customer Engagement If your customers believe they have multiple ways to contact your sales and customer support personnel, they will be happy. Or if consumers can easily buy your stuff no matter what device or platform they prefer. Customer happiness is the secret to lowering customer churn and retaining them as loyal customers. As you can see, providing your clients with an omnichannel experience is essential for your company's success. After that, describe the omnichannel experience. Improved Client Loyalty You enhance the likelihood of first-time sales and keep customers coming back for more by engaging them across different platforms and adding value to your content. Boost in Brand Loyalty Customers can tell that you understand them and are prepared to try to get to know them when you connect with them across many touchpoints and engage them with customised content. Doing this will foster brand loyalty, raising average order value and customer lifetime value (CLTV) (AOV). You can learn more about customer pain points for e-commerce here. Rise in Foot Traffic By merging your product, sales, and customer data, you can build an integrated, connected, omnichannel customer experience that will give rise to both online and store traffic. Better Identification Information Going genuinely omnichannel should include your data analytics and how customers interact with your business. For example, brands may better understand the customer journey, when and where customers want to engage, and which campaigns have generated the most value by measuring engagements across channels. Your strategy can use this data to develop better-targeted advertisements and maximise media expenditure. 10 Best Omnichannel Retail Examples in 2025 As some individuals may already be aware, the advent of Omnichannel has sparked a complete transformation in retail trading. Although most retailers know Omnichannel's usefulness, not all can successfully use it to run the business at scale. The issue arose when it was discovered that although they were aware of the potential adverse effects of Omnichannel, doing so still needed to be solved. Obstacles may be caused by disparities in diverse fields, business size, competitiveness, and other factors. Therefore, there isn't a tried-and-true recipe for every firm to succeed with omnichannel. It's likely to gain knowledge from others' successes, nevertheless. So here is a list of 10 impressive Omnichannel Brands that you should carefully study and imitate. DSW (Designer Shoe Warehouse)  Source With more than 500 stores around the country and an online presence, DSW, Inc. (Designer Shoe Warehouse) is an American footwear retailer that sells name-brand and designer shoes and fashion accessories. EBay Enterprise chose them as one of the best omnichannel retailers in 2015. Valuable Takeaways from DSW Customers can now shop for more colours, styles, and extended sizes via mobile devices and digital displays thanks to new infinite aisle technology. Customers may browse redeemable Rewards certificates, wish lists, and personalised offers using a new in-store mobile application and check out swiftly from anywhere in the store. DSW recently updated its e-commerce platform in related news to release new search and personalisation possibilities. Customers can now access more relevant search results on DSW.com. Thanks to the improvement, they will soon be able to access tailored information. Additionally, the firm intends to provide customers with the option of buying items online and picking them up in-store, which would further broaden DSW's brand of shopping ease. Urban Outfitters Source An international American clothing company with its main office in Philadelphia, Pennsylvania, is Urban Outfitters, Inc. In addition to those countries, it also runs retail operations in Belgium, Canada, Denmark, France, Germany, Italy, Netherlands, Pakistan, Sweden, the United Kingdom, and Spain. Its stock mainly comprises clothing, accessories, sportswear, gear, and housewares for both men and women in the fashion industry, as well as music, primarily vinyl records and cassettes. Takeaway: Urban Outfitters prioritizes digital in their omnichannel strategy. Create a comprehensive and user-friendly website to make visitors feel at home for as long as feasible. They employ a variety of media, including slideshows, drop-down boxes, and movies. The front end is simple and easy to use. According to clever categories, shoppers can search for the products they want. You can use a straightforward website builder and incorporate such user-friendly components if you're a small business creating a little online store. A new approach to the content company has created the "UO Live" music series and video streaming channel, and its music-focused Instagram page to sell on Instagram features exclusive releases and contests. The shop has widened its product offers in the area to give its festival-going customer base a genuine omnichannel "surround sound" experience, vinyl, headphones, and other music-related accessories are available in addition to its shop and online product offers. Urban Outfitters uses Instagram as a branding tool and retargets its marketing to an older audience. One of the methods this brand used to alter was Instagram, where the graphics were improved, and better products that would appeal to an adult market were shown. Abercrombie & Fitch Source A&F, an American shop headquartered in New Albany, Ohio, specialises in stylish casual apparel for youthful customers. The corporation runs 1,049 locations for the three brands. Abercrombie Kids and Hollister Co. are two more subsidiary brands run by the business. The advantages of Abercrombie & Fitch's Omnichannel are: They permitted online and in-store pickup for customers. The system may conduct web searches for in-store merchandise to aid customers in making decisions. Customers' carts will be shared across all devices for product purchases to ensure a seamless online shopping experience. If a customer adds some items to their shopping basket, the transaction is halted for whatever reason. They can access those products later via a mobile device, allowing them to proceed to the next step without having to start over. Abercrombie & Fitch's Omnichannel enables cross-channel product returns. Three or more channels are provided for customer service. Foot Locker Source A sportswear and footwear retailer based in the United States, Foot Locker Retail, Inc. operates in 28 different countries and is headquartered in Midtown Manhattan, New York City. It's important to discuss the efforts to obfuscate the distinction between online and offline stores while examining Foot Locker's effectiveness in operating Omnichannel. At actual stores, video walls are displayed, allowing customers to: Online product research in-store View the merchandise from all sides by rotating it. Read the feedback left by other users who have worn it. Additionally, there is a better connection between the internet-store and the actual location. Therefore, customers can notice the price breaks in both places, for instance, if this brand offers discounts on some products. As a result, the requirement of a constant price is met. ZARA Zara Zara is a Spanish fast fashion brand owned by Inditex Group. It was founded in 1975 and is known for its trendy and affordable clothing and accessories. Zara has a reputation for producing high-quality products and responding quickly to changing fashion trends, which has contributed to its success and popularity. The brand has a global presence with over 2,000 stores in 96 countries. In addition to its brick-and-mortar stores, Zara also has an online store and a mobile app, making it accessible to customers globally. Zara's commitment to sustainability and environmental responsibility is also a key aspect of its brand image. Zara's omnichannel strategy Online Store: Zara has an e-commerce website that allows customers to purchase products online. Mobile App: The brand also has a mobile app that allows customers to shop, check store availability, and receive shipping notifications. In-Store Experience: Zara invests in creating a seamless in-store experience with an attractive store design and a variety of products. Fast Fashion: Zara follows a fast fashion model, producing new collections frequently and responding quickly to changing customer preferences. Store Pick-up: Customers can purchase products online and pick them up in store, allowing for a more convenient shopping experience. Integrating Technology: Zara is continuously integrating technology into its stores, such as RFID tagging, to improve supply chain efficiency and enhance the customer experience. Social Media: The brand has a strong presence on social media platforms to engage with customers and showcase its products. Ulta Beauty Source Ulta Beauty, Inc., with headquarters in Bolingbrook, Illinois, is a network of beauty stores in the United States. Ulta Salon, Cosmetics & Fragrance, Inc. was its previous name until January 2017. Men's and women's fragrances, hair care items, and cosmetic and skincare brands are all available at Ulta Beauty. A salon is also open in each store. The critical takeaway from Ulta Inventory sharing- Ulta's physical locations and online stores can access the same stock. Online product debuts- Ulta initially adds new products to its e-commerce site before bringing them into stores, usually two weeks later. According to Hamm, this enables online discovery and encourages customers to enter the business. Ulta sets a challenge to create the online experience with mobile in mind rather than desktop. According to Hamm, we start with mobile and then adapt to other mediums. Synced inventory- Similar to other retailers, Ulta observes that a sizeable percentage of its site traffic, both mobile and desktop, is made up of people checking to verify if the item they're looking at online is available in-store. For Ulta to inform web users of the availability of its product, inventory levels are synchronised. Collaborative leadership: Within the Ulta organisation, there is regular contact between the various teams. According to Hamm, no matter the department, whether it is a supply chain, inventory, or merchandising problem, it is one experience for the customer. And it's this teamwork that makes it possible to approve, fund, and carry out omnichannel projects. Marketing attribution: All online and offline marketing initiatives are evaluated to see how they affect consumer spending. Shared data is necessary for Ulta to provide smooth and straightforward customer experiences because customers are the company's primary focus, according to Hamm. For instance, store employees can propose products to in-store customers depending on information about a customer's prior online purchases. Pet Smart Source The selling of pet animal items and services, such as dog grooming and training, cat and dog boarding facilities, and daycare, is the focus of PetSmart Inc., an American retail chain located in the USA, Canada, and Puerto Rico. Birds, fish, amphibians, reptiles, and various small animals, including guinea pigs, chinchillas, gerbils (except in California), numerous types of hamsters, and mice, are also available for adoption and purchase at PetSmart. The Key Learning from PetSmart Due to the following characteristics, PetSmart ranked sixth in the study: Choose online and pick up in person. Search online for in-store merchandise. The functionality of receiving returned goods is ensured, as is sharing the cart between devices. The price stability is perfect. Sierra Trading Post Source The TJX Companies run the catalogue, online, and in-store retailer Sierra Trading Post, which sells discounted goods. The Cheyenne, Wyoming-based business sells items in the following categories: footwear, clothing, and home décor, as well as outdoor recreation, fitness and adventure gear, and apparel. As of June 2017, Sierra Trading Post operated 16 physical retail locations, two catalogues that were mailed, and a website. It offers goods from about 3,000 well-known firms. The most valuable lesson from Sierra Trading Since showroom visitors enjoy comparing prices, Sierra Trading Post also offers this service on its website. This brand stated the recommended price. Along with these features, Sierra Trading Post offers the following ones to give customers a smooth experience: Order online and pick up in-store Shop online for in-store merchandise. Cart shared Three or more customer service channels The uniformity of prices. Lenskart Source By embracing the new omnichannel trend and attempting to sway the next generation of omnichannel customers, Lenskart is upending the whole Indian eyeglasses industry. Lenskart Retail Omnichannel Takeaway Strategies- It increased its offline presence by opening 250 new stores annually. For internet shoppers to taste the products before making a purchase. To support their omnichannel initiatives, they also developed a 3D virtual trial room that gives customers the impression that they are in a physical store when trying different types of eyewear. Customers can take a selfie using their camera and 3D function to select the glasses that best fit their faces. Their customer can purchase something in a physical store and then return it using any digital storefront (apps, desktop websites, mobile websites, etc.) and vice versa. Pepperfry Source Pepperfry, India's biggest online furniture retailer, is a well-liked destination for mattresses, furniture, lighting, and other products. They effectively use the omnichannel strategy to serve their enormous customer base through online channels and concept-based retail studio shops. Pepperfry Retail Omnichannel Strategies- To boost store traffic and establish various contact points for omnichannel purchasing, Pepperfry built 32 offline franchise stores in 25 cities. This tactic alone raised their conversion rate by 45%. Their franchise locations provide consumers with live video calls, customer assistance, and consultation to establish a close-knit relationship with them. They have integrated augmented reality technology for clients arriving on their websites, including 3D representations, virtual try-on, and product demos. This allowed their clients to picture the products in their own homes. Conclusion Every retailer needs a unique coherence strategy to execute omnichannel successfully. Sensibly and competently administering this system at the back end is just as important as keeping customers happy and content with a flawless experience. As a result, practically all the finest Omnichannel brands chose to work with third parties to improve their business operations. They are the true professionals who can offer merchants the most excellent answer in addition to their enthusiastic support and competent utilisation of the system whenever issues arise. How WareIQ Can Improve Your Omnichannel Fulfillment Strategy To Be A Key Source Of Revenue Generation? Brands of all sizes may benefit from WareIQ's tech-driven fulfillment services to provide top-notch customer experiences across all channels. In addition, WareIQ centralises logistics operations to meet customer expectations with integrated solutions for order and inventory management and quick shipping. With a solid fulfilling network, technological solution, dozens of integrations with top e-commerce platforms, marketplaces, sales, and social media channels, and B2B fulfillment capabilities, WareIQ assists in managing omnichannel fulfillment. All sales channels can easily manage products, orders, clients, and shipping. WareIQ even provides 2-Day Express delivery, which lowers cart abandonment and boosts revenues for direct-to-consumer transactions.  A robust order management system is necessary for an omnichannel selling strategy. The following summarises the benefits of having WareIQ handling your omnichannel order management. Sell, Deliver, and Return Anywhere Sales and returns can be more difficult the more significant the company is, and the more inventory is involved. With omnichannel order management, you can sell finished goods and ship them from any location while connecting customers to their purchase histories for an easy shopping experience. You must provide a seamless returns process for consumers who need to return or exchange items, allowing them to do so in-store or through self-service options. Returns may result in short-term financial loss, but if you handle them well, you can quickly establish a returning clientele. Boost Client Satisfaction Customers want to know that your product is available everywhere. The ability to sell, ship, and return goods from any location dramatically increase customer satisfaction when an integrated omnichannel order management workflow is implemented. It also ensures that every sales channel uses the same real-time inventory data to avoid stockouts and backorders. The buying and returning procedure are made as easy and frictionless as feasible by omnichannel order management. Streamline Logistics Processes It is very important to streamline your shipping and logistics process. Our internal logistics processes improve together with the client experience. Managing your order, inventory, and returns is more straightforward when all your orders are integrated into one location. To ensure that orders are filled, shipped, and received fast. So that returns are handled efficiently, omnichannel solutions, from order management to retail fulfilment, enable accurate inventory, order, and return data across channels. Best Omni Channel Retailers FAQs

January 31, 2023