New Feature Launch: WareIQ Branded Tracking & Customer Feedback
April 12, 2022
For brands, engaging customers online after a purchase has been made has a host of benefits, such as:
- Higher repeat sales
- Elevated customer satisfaction & loyalty
- Knowing customers preferences in depth
WareIQ’s Branded Tracking app allows you to achieve these for your brand easily & build a premium post-ship experience in a seamless fashion.
Capabilities
Add Promotional Banners on the Order Tracking Page
With WareIQ Branded Tracking, add promotional banners on the order tracking page to redirect customers to your store for re-engagement and increase repeat purchases.
Customize Order Tracking Page to Include Brand Elements
Boost brand awareness by adding brand elements such as your logo to the tracking page and customize its URL to reflect your brand name. Moreover, you can add links to various landing pages of your online store to the tracking page, enabling easy redirection of users to your store.
Enable Customers to Easily Track Order Status
Share full shipping journey and real-time order updates with customers through the tracking page.
Seek Feedback Easily to Improve Customer Experience
With the Customer Feedback feature, you can easily gather feedback from customers on their brand experience. Analyze customer feedback trends over time and geographically to inform your future strategies and build brand trust and loyalty further.
Benefits
- Redirect customers to your online store and increase repeat purchases
- Boost your brand awareness and build your brand presence further
- Alleviate customer concerns regarding shipping by allowing them to easily track the status of their orders
- Gather customer feedback easily and leverage insights to augment the brand experience in line with customer expectations
Interested in exploring more about WareIQ Branded Tracking and Customer Feedback Feature? Read our in-depth blog or visit: WareIQ Branded Tracking Page
