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Pavel D’silva

Pavel is a content marketing analyst at WareIQ. He has more than 3 years of content marketing experience. His key responsibilities include writing SEO-based blogs, guides, guest posts, and other types of content on a plethora of topics related to eCommerce fulfillment, operations, supply chain, warehousing, shipping etc.

Delhivery vs Blue Dart vs WareIQ: 10 Key Differences to Help You Pick the Best eCommerce Logistics and Courier Services Partner in 2024

Are you an eCommerce retailer trying to make the choice between partnering with a company that specializes in shipping and distribution or eCommerce fulfillment? If so, you need to understand the primary differences between them, which is what we'll help you with by comparing Delhivery vs BlueDart vs WareIQ. While both these types of 3PL fulfillment companies share many things in common, such as giving retailers like yourself the option to offload various fulfillment processes to an external associate, there are also stark contrasts and significant disparities in the type of services they offer, the extent of their fulfillment networks, their prime objectives and much more. eCommerce Shipping and logistics companies mainly tackle specific services pertaining to eCommerce shipping, such as providing a choice of multiple shipping carriers, providing shipping software to manage and track all your packages, integrations with all your partners, and more. However, they generally lack storage and inventory management capabilities, something that eCommerce fulfillment companies provide. In addition to this, eCommerce fulfillment companies also may provide all the shipping-related facilities that dedicated shipping companies offer. Thus, it is necessary to identify your own objectives and pick an option accordingly. In this blog, we will be comparing and contrasting some of the most renowned 3PL shipping and fulfillment companies in the country - Delhivery vs Blue Dart vs WareIQ - and help make this decision a little easier by going through all their features and services in detail. Before talking about the differences in Bluedart vs Delhivery vs WareIQ, let's first discuss them one by one. Introduction to WareIQ Source WareIQ is an eCommerce fulfillment company that was founded in Bangalore in 2019. It offers a vast array of services encompassing requirements across the entire spectrum of eCommerce, such as order fulfillment, product storage, inventory management, online integrations, shipping aggregation, last-mile delivery, returns management, and much more. In addition to the aforementioned features, the company offers unique, value-added services, such as an app store, an in-built WMS, shipping & trust badges, flexible payment plans, and more. This makes it the perfect option for retailers that are looking for an all-in-one solution to tackle any requirement and challenges that may come their way. The company also provides excellent scalability to be able to adjust to expanding operations and order volumes in the future. Some of WareIQ’s stand-out features that make it an excellent choice between Delhivery vs BlueDart vs WareIQ are listed below: It provides a pan-India storage network consisting of fulfillment centers and dark stores and offers smart inventory placement recommendations to help you store your inventory in close proximity to customers and transport facilities.It has an in-house WMS that is able to monitor and provide real-time updates regarding inventory level and order-related data, across storage locations and online selling platforms.It can integrate with 20-plus eCommerce marketplaces, such as selling on Amazon, sell on eBay, sell on Flipkart, and more, in addition to online website-building platforms, such as Shopify, WooCommerce, Magento, and more.It provides returns management which includes handling the entire reverse logistics procedure, providing an RTO Shield to offset the negative impact caused by returns, reducing RTO cost, and offering insurance for every product.It provides partnerships with more than 12 of the biggest shipping carriers in the region, which enables reliable, ultra-fast same-day and next-day delivery and always assigns the swiftest and most cost-saving option for every order. Suggested Read: Shipkaro vs Shiprocket vs Wareiq: Ultimate Comparison for 2024 [contactus_lilgoodness] Introduction to Delhivery Source Delhivery is a 2011-founded, Gurgaon-based company that specialises in shipping and logistics, and offers a variety of services that help improve the supply chain, including order fulfillment, online integrations, and warehouse facilities. The company's major objective is to deliver dependable infrastructure that improves the general day-to-day operations of eCommerce. It accomplishes this by utilizing technology to cover more than 18,000 pin codes, providing round-the-clock customer assistance, having an expansive system of fulfillment facilities, and doing a whole lot more. This has made it one of the more popular solutions for eCommerce shipping and a preferred distribution partner in the country and its vast expertise in engineering and technological solutions only reiterates this sentiment. Some of Delhivery’s stand-out features that make it an excellent choice between Delhivery vs BlueDart vs WareIQ are listed below: It offers international B2C and B2B fulfillment and shipping services to numerous nations using companies like DHL and FedEx.It provides a broad network of fulfillment and storage infrastructure, including direct delivery facilities, sorting facilities, shipping gateways, and fulfillment facilities.It offers returns management in order to lessen the harm and delays brought on by returns.It offers 2 to 4-day delivery options for high-mileage orders across the nation in addition to same-day and next-day delivery for traditional orders.It offers year-round, 24/7 online customer service for all inquiries, which makes resolving any problems or delays incredibly easy and quick. Suggested Read: List of Top 10 Warehousing Companies in Delhi NCR Introduction to Blue Dart Source Blue Dart Express Limited is an Indian courier and logistics that was established in 1983, making it one of the oldest continually-operating shipping companies in the country. Its current headquarters are in Mumbai, Maharashtra. The company is one of the largest and most experienced Indian eCommerce fulfillment suppliers, serving more than 35,000 operational pin codes within the country in addition to operating in more than 220 other countries, worldwide. They offer a variety of standard eCommerce services, as well as some unique features like letting customers select their desired delivery date and time by selecting schedules and time slots. Additionally, it provides an API that can provide specialised services like automatic proof-of-delivery updates, impermeable packaging, and much more. Some of Blue Dart’s stand-out features that make it an excellent choice between Delhivery vs BlueDart vs WareIQ are listed below: It accepts the most widely-used payment services, which makes the payment process as easy and seamless as possible.It offers both domestic and international distribution facilities, which can be valuable if you sell your products abroad or are looking to penetrate foreign markets.It can deliver products on specific dates that were determined in advance, which reduces the risk of RTOs and non-acceptance of orders.It provides value-added services, such as weather-resistant packaging, for additional peace of mind during transit.It was established when India won its first cricket world cup, giving it almost 40 years of valuable experience in the industry. Similar Post: Vamaship vs Shiprocket vs Wareiq Delhivery vs Blue Dart vs WareIQ: 10 Key Disparities Between Their Services and Facilities in 2024 Are you still confused about which one to choose from BlueDart vs Delhivery vs WareIQ? Core Offering WareIQ: WareIQ’s main product is its fulfillment services which are powered by advanced technology and backed by a large infrastructure network. Some of these services are order fulfillment, inventory management, SKU storage, custom WMS software, eCommerce order tracking, shipping aggregation, last-mile delivery, and much more.Delhivery: Delhivery is known as a shipping and 3PL logistics provider. Their primary services relate to freight aggregation and distribution. However, the business also offers various fulfillment services, including returns management and a network of fulfillment centers. BlueDart: BlueDart was initially pioneered before the onset of eCommerce and is primarily regarded for its shipping and distribution services, both in India and abroad. In relation to its shipping services, it offers multiple value-added facilities, such as weather-resistant packaging and scheduled delivery. Customer Onboarding Time WareIQ: WareIQ provides a detailed customer onboarding process that takes just 7 days from start to finish.Delhivery: Delhivery offers instant customer onboarding as the only thing required is to signup and you can start shipping products immediately.BlueDart: BlueDart does not offer dedicated customer onboarding facilities. Pricing WareIQ: WareIQ offers benefits including no minimum order restrictions and the option to only select the services you require, in addition to flexible and transparent pricing options. The business also offers a variety of options internally, including a personalised WMS and a selection of shipping carriers, negating the need to search for these features elsewhere.Delhivery: No sign-up fees or monthly memberships are only a couple of the benefits of Delhivery's price structure. Instead, the business bases its fees on the size and weight of each order and customers can calculate their payments using an internal price calculator.BlueDart: BlueDart’s prices are based upon metrics such as the distance of the destination, weight and dimensions of the package, and space required in transit. The company offers pricing tools to identify what the price will be based on the above criteria. Technological Features WareIQ: By utilising cutting-edge technology, WareIQ aims to set itself apart from its rivals. This goal is supported by features like an app store, a unique WMS, real-time inventory alerts, integrations with various eCommerce platforms, branded tracking, automated resupply triggers, and much more.Delhivery: A number of cutting-edge technology capabilities are also used by Delhivery, including multi-platform integrations, intelligent inventory placement, document management, real-time order monitoring, and many more.BlueDart: BlueDart provides multiple useful technological features, such as a pricing tool to know how much you’d be spending to ship an order, scheduled delivery, a custom API that is utilised for many features, and much more. App Store WareIQ: A user-friendly and well-designed app store is offered by WareIQ which has an intentionally similar layout to conventional app stores like the Google Play Store and Apple App Store. Numerous apps exist that increase the productivity of several operations, including customer feedback, shipping badges and branded tracking.Delhivery: Delhivery does not provide an app store to offer support for any 1st or 3rd-party apps.BlueDart: BlueDart also does not have an app store or offer any app support. Services Offered WareIQ: Order fulfillment, inventory storage, inventory management, last-mile delivery, distribution facilities, a unique WMS, an in-house app store, branded tracking, shipping badges, custom packing services, and many more significant eCommerce requirements are all addressed by WareIQ.Delhivery: Delhivery provides a comprehensive range of logistics and fulfillment facilities, including transportation, order tracking, specialised transit facilities, a nationwide warehouse network, no monthly subscriptions, and much more. These services are available both domestically and internationally.BlueDart: BlueDart offers many services, most of which are centered around shipping and logistics. Some of these features include both international and domestic shipping, scheduled delivery, a price calculator, order tracking, weather-proof packaging, and much more. Integrations WareIQ: WareIQ's custom WMS is compatible with a wide range of online marketplaces, including Amazon, Flipkart, Nykaa, and more. Additionally, it integrates with tools for creating websites, including Shopify, WooCommerce, and Magento.Delhivery: Delhivery offers integrations with most shipping companies, such as BlueDart, DHL, FedEx, and more, as well as eCommerce selling platforms, such as Amazon, Flipkart, and more. BlueDart: BlueDart offers multiple business integration tools, such as InternetDart, ShopTrack, PackTrack, MobileDart, and more. However, it cannot integrate directly with eCommerce selling platforms. Unique Selling Point (USP) WareIQ: The distinctive feature of WareIQ's solutions is its extensive use of technology to address various eCommerce requirements and issues. In practically every area of its business operations, including inventory management, order fulfillment, SKU storage, reverse logistics, and order tracking, the company uses cutting-edge technology.Delhivery: Delhivery offers several fulfillment-centric services, including a network of fulfillment centers and order tracking, in addition to providing shipping aggregation options for both domestic and international distribution.BlueDart: BlueDart is one of India’s oldest and most experienced shipping companies. It is also utilized by most 3PL fulfillment companies as a shipping partner due to its reputation for efficient and quick shipping services. Customised Packaging WareIQ: With the customized packaging facilities offered by WareIQ, sellers can customize every aspect of the unwrapping experience, including the brand logo, size, design, and materials, to their tastes.Delhivery: Delhivery provides custom packaging facilities where many aspects of the package can be personalised according to the preferences of retailers.BlueDart: BlueDart offers weather-resistant packaging using specialised materials but does not offer customizable packaging. Cold Storage Facilities WareIQ: WareIQ provides cold storage provisions in many fulfillment centers in its overall network.Delhivery: Delhivery provides cold storage facilities and other temperature-varying facilities in its warehouses.BlueDart: BlueDart offers temperature-controlled facilities in its transit infrastructure.S Suggested Read: Shiprocket vs WareIQ vs Delhivery: Which is Better? Delhivery vs Blue Dart vs WareIQ: Which is the Best eCommerce Logistics & Shipping Solution? [table id=59 /] Hope, this made you clear about which one to choose in BlueDart VS Delhivery VS WareIQ. Conclusion: Why You Should Consider WareIQ as Your First Choice Among Blue Dart vs Delhivery vs WareIQ If Looking for an eCommerce Last Mile Delivery Partner in 2024? Choosing the appropriate fulfillment company is in the best interests of your business and its future. When we talk about the best then choosing between BlueDart VS Delhivery VS WareIQ, could be a task.It can be the determining factor as to whether customers have a positive delivery experience and choose to purchase from your brand again versus them having a negative experience, riddled with delays and damaged goods. While some companies, such as BlueDart offers mainly shipping and logistics services, others, such as Delhivery and WareIQ, also offer storage facilities to ensure that your products are always secure and ready to be dispatched. While Delhivery & Blue Dart's core operations are mostly last-mile delivery or courier service, WareIQ acts as a courier aggregator where the clients have the option to choose from an extensive list of national and hyperlocal courier partners for last mile delivery services. WareIQ goes the extra mile to provide end-to-end fulfillment services starting from warehousing, tech platform, last mile delivery, post-purchase experience, and engagement, etc. It ensures that you are able to offer the ultimate and highest-end features and services to your customers. From a custom WMS, an in-house app store, and more, WareIQ provides common-sense solutions to a wide range of complex requirements and that is why we recommend you partner with us if you need a long-lasting and reliable fulfillment partner. So, you should definitely consider WareIQ as your first choice If looking for an eCommerce delivery partner among bluedart vs delhivery vs WareIQ in the coming year, 2024. WareIQ is an eCommerce fulfillment company that uses technology as its mantra to provide access to advanced facilities to a wide range of online sellers. Some of the key features are listed below: We provide a SaaS platform for AI-enabled inventory management that prevents understocking and overstocking situations and keeps your inventory at its optimum levels.We offer reverse logistics assistance and have an RTO Shield that protects every product from the potential damage brought on by returns.We provide many custom packaging options, where you can alter every aspect of the container to suit your preferences, including the branding, the materials used, the design and more.We try to understand online consumer behavior and provide a dedicated set of customer service staff that are experts and work around the clock to quickly address client inquiries.We enable you to choose and pay for the services you need, and you can always upgrade or amend your plans in response to changing circumstances because we don't have a minimum order requirement. Suggested Read: Which is Better: Wareiq vs Clickpost vs Shiprocket Blue Dart vs Delhivery vs WareIQ: FAQs (Frequently Asked Questions) When and where was BlueDart founded?BlueDart was founded in 1983 in Mumbai, Maharashtra. Does BlueDart provide storage facilities?No, BlueDart does not offer its own storage facilities. You can only use it to ship products from your existing storage locations. Does Delhivery provide storage facilities?Yes, Delhivery has an expansive network of fulfillment centers, distribution hubs and warehouses. Which logistics partner to choose for eCommerce and D2C among Delhivery, Blue Dart, and WareIQ in 2024?If you are looking for end-to-end fulfillment solutions, then WareIQ is the best choice compared to Delhivery and Blue Dart. If you are looking for only courier service, then Delhivery and Blue Dart might offer better rates for delivering to specific locations. But with WareIQ acting as a courier or shipping aggregator, you get access to all the major national and hyperlocal delivery companies and choose your shipping partners for various locations as per your choice. What are the top differences between Delhivery and Blue Dart?Delhivery Since launching its logistics operation in 2011, Delhivery has become one of the leading e-commerce courier services. More than 10,000 customers in India are served by Delhivery, 75% of them are significant eCommerce companies. This is as a result of the extensive range of services this business provides. It is frequently praised for offering effective COD courier service and reverse logistics services.However, its main focus is on offering a range of express delivery choices, including on-demand, same-day, and next-day delivery. Businesses may manage shipping exceptions, cancel orders, display accurate EDDs, and automate the creation of shipping labels with the Delhivery API interface.Blue DartOne of the greatest courier services for online businesses is Blue Dart, a global carrier that has been operating as a top courier service provider since 1983. They provide a variety of service-bundling payment options. More than 35,000 pin codes in India and more than 220 countries are accessible with Blue Dart.These services include time-based/slot-based delivery, automated proof-of-delivery on order fulfillment, weather-resistant order packing, COD delivery, and express delivery. By using live order monitoring, the Blue Dart Tracking API enables e-commerce businesses to monitor their incoming and departing shipments. It keeps a strict eye on product returns, unsuccessful deliveries, and order delays.

February 10, 2023

Top 10 Best Cash on Delivery (COD) Courier Services Companies in India

The advent of the internet and eCommerce has been ground-shattering. Gone are the days when you needed to physically go to a store and buy a product you wanted. Not only can you order whatever type of commodity from whichever brand you want but you can also choose from a variety of payment methods. Due to the highly competitive nature of the industry, the introduction of a new technology that becomes pervasive can spread like wildfire, with other competitors also needing to adopt it to remain relevant and garner the attention of customers. This goes for convenience features, such as ultra-fast delivery, eCommerce order tracking, a pleasant unboxing experience, and more, as well as functional features, like offering a variety of payment options so that customers can choose their preferred alternative. While multiple innovative payment methods, such as UPI and online bank transfers, have completely changed the way we are able to conduct online transactions, a large portion of people in the country are still hesitant to rely completely on the internet, especially for something that involves their hard-earned money. Customers still prefer COD courier services as an option. They are often willing to sacrifice the convenience of paying with a single tap or OTP for the security of physically handing over cash once they have received their order in person. Thus, companies need to take this into consideration and offer a cash on delivery courier service as a choice to their customers, so they do not risk losing out on potential purchases. In this blog, we will give you all the information you need about COD courier services and list the top 10 options currently available. What is a Cash on Delivery Courier Service? Cash-on-delivery or COD courier service is the last mile delivery service that offers the option of cash-on delivery to customers while they are placing an order. This involves only receiving the entire payment once the order has been delivered to the customer at their doorstep. As a result of this, many uncertainties arise as to whether customers will accept the order, pay the amount in full, initiate an RTO, and other inconveniences. With online payments, the ball is usually in the seller’s court as they have already received the payment so the onus is on the customer to be available to collect it at the date and time that is mentioned on the order tracking page. However, with a cash-on-delivery courier service, orders are shipped with the hopes that all parties will hold their end of the bargain, which provides additional risks to sellers and can affect their profit margins if something doesn’t go according to plan. Therefore, most COD delivery courier services have certain fail-safes in play to negate any of these occurrences, such as COD reconciliation, proof-of-delivery reports, returns management, and more. These solutions enhance the ability of firms to offer COD courier services and help customers participate in the eCommerce purchasing process, that might not be entirely immersed in all the latest facilities offered by the internet. [contactus_lilgoodness] Top 10 Best COD - Cash on Delivery Courier Services Companies in India in 2024 A table of the 10 Best & Cheapest cash on delivery shipping companies in 2024 is mentioned below. RankCompanyCoverageDelivery SpeedPrimary Industry1.WareIQ27,000+ pin codesSame-day/Next-dayeCommerce2.EkartNationwideSame-day/Next-dayeCommerce3.Delhivery17,000+ pin codesSame-day/Next-dayLogistics4.Fedx220+ territories2 to 3 business daysTransportation5.Gati19,800+ pin codesSame-day/2-3 daysLogistics6.Xpressbees13,000+ pin codesSame-day/Next-dayLogistics7.DTDC14,000+ pin codes3-7 business daysLogistics8.Shadowfax7,000+ pin codesHyperlocal Hyperlocal9.Ecom Express27,000+ pin codes1-3 business dayseCommerce10.BlueDart17,677+ pin codesVariesTransportation WareIQ Source WareIQ is a technology-based eCommerce fulfillment company that debuted its services in 2019 in Bangalore, Karnataka, the startup capital of India. The company offers multiple eCommerce services, such as order fulfillment, an in-built WMS, a choice of shipping providers, an app store and much more. It also includes highly flexible pricing policies and accepts most payment options, including COD. To protect your orders from any undesirable situations, it includes features, such as COD verification, COD reconciliation and an RTO Shield that completely handles returns management and protects your products from the harsh impacts brought on by returns. All the facilities, technology and flexibility it offers make it one of the best COD courier services in the country. Looking for Courier Service Partners to Deliver from India to USA? Check it now. Ekart Source Founded in 2009 and headquartered in Bangalore, Karnataka, Ekart is an Instakart-operated logistics partner that is owned by eCommerce giant Flipkart. They send out over 1.5 million packages each month to almost 4,000 pin codes all across the nation. For some regions, the Ekart Logistics API allows both one-day and same-day delivery. They started offering COD courier services through Flipkart and now have almost ten years of expertise managing COD orders and assisting eCommerce companies with cash on delivery reconciliation. It imposes some of the most competitive rates in the industry. Delhivery Source Delhivery was founded in 2011 and is currently based in Gurgaon, Haryana. More than 13,000 pin codes in 175 cities are covered by the company. Delhivery offers services and the guarantee that your merchandise will reach safely and undamaged, lowering the likelihood of a failed delivery. On the downside, their cash on delivery service for ecommerce can take longer than prepaid deliveries. You need to enable developer access to the Delhivery API for quick integration. If you're an online seller searching for an all-inclusive shipping, tracking and cash on delivery service, Delhivery could be the option for you. FedEx Source FedEx is an American multinational logistics and distribution behemoth that was founded in 1971 in Arkansas and is currently based in Memphis, Tennessee, The company provides delivery services for more than 6,000 pin codes that are incredibly dependable and practical. However, they exclusively provide COD courier services to eCommerce businesses that fit within specific categories. Although it may be challenging due to the service's complicated terms and conditions, FedEx is among the best cash on delivery service providers to work with if you receive a lot of pre-paid orders. To support COD orders for all land, air and sea cargo, you simply need to create a FedEx account after you have integrated with the FedEx API. Gati Source Another well-regarded cash on delivery courier service in India is Gati, which offers its services in more than 5,000 pin codes. The company, along with others on this list, was founded before the popularity of the internet, in 1989 and is currently based in Mumbai, Maharashtra. Along with their helpful customer support team, GATI uses a cutting-edge fleet of well-trained specialists to ensure prompt and effective delivery, which is a big benefit for any courier partner providing COD courier services. For orders that require handling cash, they impose an extra charge. Xpressbees Source One of the best eCommerce shipping and logistics companies in the country, XpressBees focuses on providing specialised services, such as same-day and next-day delivery. The company was pioneered in 2015 and is currently based in Pune, Maharashtra. If you get a lot of cash on delivery orders, XpressBees is one of the best COD courier services because they also provide many COD-focused facilities and have an efficient reverse logistics platform. The company services more than 2,000 cities and towns and has more than 3,000 offices scattered across the country. DTDC Source Despite serving a narrower, more well-defined variety of delivery requirements, DTDC is among the most well-regarded and experienced shipping and COD delivery services. The company was founded way back in 1983 and has its current head office in Bangalore. With the assistance of a well-established system of 12,000 offices around the nation, they provide some of the most affordable prices in the industry. Even at the most remote last-mile locations, you can reach clients using the DTDC API interface even though it necessitates longer wait times for customers to receive their orders. An additional limitation is there are only a few pin codes for which their cash on delivery courier service is available. Shadowfax Source Over 7000 pin codes are served by Shadowfax, one of India's top third-party logistics service providers. They have more than 150,000 delivery partners in their network. The company was founded in 2015 and is currently based in Bangalore. ShadowFax takes cash on delivery to the next level by offering doorstep delivery for a diverse range of business sectors, which can be paid for using cash or UPI payments. With more than 500,000 orders each day, Shadowfax is well-equipped to speed up the entire COD reconciliation process. Additionally, it provides features, such as in-transit storage, first-mile delivery, and last-mile delivery. Ecom Express Source Ecom Express, a leader in end-to-end logistics, serves more than 27,000 pin codes across more than 2500 cities in India. The company was started in 2012 and it currently has its head offices in Gurgaon, Haryana. They offer reverse logistics services as well as a whole slew of fulfillment services, such as express delivery and 24/7 customer support. Additionally, they provide doorstep quality checks and 72-hour pick-up and delivery services, which helps lower the frequency of canceled COD orders. It covers 27,000-plus pin codes across the country and implements advanced security measures for every order. BlueDart Source BlueDart was founded in 1983 in Mumbai, Maharashtra, which is where its current headquarters are located. More than 35,000 venues, both domestically and abroad, are served by BlueDart. Their duration-bound services offer quick and reliable delivery that is made possible by the regular approvals they go through. They have pre-meditated rates depending on the weight of the shipment. With a well-defined structure in use for COD orders, the BlueDart API can manage larger, higher-value orders. The payment must be transferred from the receiver to your account before an order is marked as successful. How to Choose the Best Cash on Delivery service provider for eCommerce Business? Shipment Status Monitoring Partnering with a cash on delivery shipping company that gives you a comprehensive platform to keep track of the status of all your shipments is a must. This is especially important for COD orders, where the stakes are even higher because you haven’t made any money on the product while it is in transit and hasn’t yet been accepted by the customer. It also clearly lays out orders that have been successfully delivered, orders that are pending delivery, orders that haven’t yet been paid for, and more. This aids your accounting department in ascertaining any disparities between income received in relation to orders that have been dispatched. Efficient shipment status monitoring is hence an important point to consider while choosing a cash on delivery service provider. Integrations With Shipping Carriers and Online Selling Channels Being able to integrate the important order and inventory-related information from all your shipping carriers and across all the eCommerce marketplaces you sell your products on is a must. This enables you to have access to all your data in one location so you can track and analyse important metrics and pinpoint areas of success and those that need improving. This also leads to more efficiency as you can get real-time updates whenever a notable event occurs. Additionally, important services, such as COD reconciliation, NDR reports, reverse logistics, and more can also be accessed and monitored from the same dashboard. Integration is therefore, a key-point for a good COD service provider. Dedicated Customer Support Having a responsive customer support team can be beneficial to both you and your customers. If an issue arises relating to an order, they can simply contact the customer to make them aware of the issue and the revised ETA, to ensure that they don’t end up canceling the order because they are unaware of where it is, while also keeping you in the loop. Competent customer service can be responsible for reduced RTO requests, higher rates of successfully delivered orders, increased customer satisfaction, higher profit margins, and an overall, more efficiently-run company. Good customer support is a prominent factor for customers while deciding the best cash of delivery courier service, in India. NDR Management NDR stands for Non-Delivery Report and they play a vital role in eCommerce fulfillment, regardless if it is cash on delivery order or not. Since cash on delivery opens the door to more risky situations occurring, they become even more pronounced on orders with this payment option. Having a detailed NDR management system in place can help you identify trends as to why certain orders aren’t being successfully delivered, which will help you shortlist whether it is the product itself, the fulfillment partner, the type of customers, a specific location, and more. This will aid in eventually removing these inefficiencies and improve your rate of successfully delivered orders. Cash on Delivery Fulfillment This, of course, is the crowning feature that you should look for while partnering with a cash on delivery shipping company. Ensure that the company you want to partner with has a variety of cash on delivery options and has flexible policies relating to delays, returns, or any other unforeseen circumstance that can hinder your ability to deliver the product to its relevant customer and ensure that the payment is received from them. Some companies are more diverse than others when it comes to the scope of services they offer so go through each one and select an option that is right for you. Conclusion: Why You Should Pick WareIQ to be Your Cash on Delivery Shipping Company For Fulfilling Online Orders in 2024? While many people enjoy the perks of being able to purchase a product online with just a few taps, an equally large number still views online transactions with suspicion. They do not want to upload their important payment-related information onto online selling platforms, regardless of how many disclaimers they give that it is secure. Instead, they prefer to be physically present to receive their orders and only pay for them once that occurs. As long as there is a large enough segment of the population that prefers to pay with cash, offering cash on delivery as a payment option is of critical importance if you want to capitalise on every purchase. While it does enable risky encounters, most COD courier services provide measures to prevent them from transpiring. However, some offer a more comprehensive and complete list of services than others, so it is important to discern which ones are important to you and choose one that fits your requirements. If you need a cash on delivery service that also consists of multiple other eCommerce facilities, WareIQ fits the bill. WareIQ is an eCommerce fulfillment company that provides multiple payment and delivery options, including COD. We also provide security measures, such as NDR management, returns management, order tracking, customer support and more, to ensure that your orders are delivered on time and you receive your dues for every purchase. Some of the other services you can take advantage of are listed below: A nationwide network of fulfillment centers and dark storesSmart inventory placementIntegrations with more than 20 online marketplace and website buildersA partnership with more than 12 shipping companiesSmart courier allocationA custom WMSAn app storeInventory managementBranded order trackingCustomizable packaging Cash on Delivery Courier Services: FAQs Why is it necessary to provide cash on delivery services?A large chunk of the population in India still prefers to opt for COD or cash on delivery while purchasing online. So, it is beneficial for retailers to provide multiple payment options instead of risking losing out on a potential purchase. What is COD reconciliation?The term COD reconciliation describes the process of reconciling one's billing records to reflect all COD orders. The payment for a COD order is obtained by the carrier after processing and delivery. When a number of cash on delivery orders are completed and your company receives multiple collected payments, the orders can be closed. Do all 3PL fulfillment companies offer COD delivery?No, not all 3PL companies offer the support and facilities needed for COD orders. While choosing a fulfillment company, make sure they offer COD services if that is something you need. A few companies that provide COD services are Indiapost, WareIQ, ClickPost etc. Does WareIQ provide cash-on-delivery shipping services and assistance in returns management on the failure of delivery on COD orders?Yes, WareIQ provides COD courier services for all its eCommerce clients for 29000+ pincodes across India, through partnerships with all the leading national and hyperlocal courier companies. WareIQ not only takes care of the entire reverse logistics procedure but also provides an RTO Shield, that protects your products from the adverse implications of returns, which is very common during COD orders. Is there a fee for using COD services?Yes, there is often a fee for using cash-on-delivery (COD) services in India. The amount of the fee varies depending on the courier company, pincode or location of delivery, the weight of the shipment, and the total value of the order. Which is the best cod - cash on delivery courier service provider in India?Some of the popular COD courier service providers in India include Blue Dart, DTDC, India Post, and FedEx. These last mile delivery companies enable eCommerce companies to sell online using Cash on Delivery (COD) as a payment mode, which is the preferred payment modes for majority of Indian population. Which courier services provide cash on delivery?at is FAQ?Top courier services offering Cash on Delivery (COD) in India include WareIQ, Ekart, Delhivery, FedEx, Gati, Xpressbees, DTDC, Shadowfax, Ecom Express, and BlueDart. Check out the full blog for in-depth insights on their services. What are common cash on delivery problems?Cash on Delivery (COD) may face issues like delayed payments, return complexities, and tracking challenges. The blog delves into solutions and tips for a seamless COD experience in e-commerce. What is FAQ?Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. What is FAQ?Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

February 10, 2023

ClickPost vs Shiprocket vs WareIQ: The Ultimate Comparison to Help Simplify Your 3PL Fulfillment Company Decision in 2024

Choosing an eCommerce fulfillment company can be one of the hardest and most important decisions you will have to make as an eCommerce retailer. The benefits 3PL companies provide to budding sellers are exponential as they provide assistance in closing the gap to larger, more experienced, and financially-abled companies in terms of fulfillment, features, and technology. By ensuring that every seller that partners with them have these resources, they have enabled every seller to be successful, as long as they have a good product and are targeting the right audience. Gone are the days when local sellers had to sit idle while large firms acquired chunks of their market. However, not all 3PLs offer the exact same feature set. Some focus on shipping aggregation, while others provide services that encompass the entire array of eCommerce fulfillment processes. In this blog, we will compare 3 of the best fulfillment companies in the current day - ClickPost vs Shiprocket vs WareIQ - so you can handily choose one that fits the bill and your requirements. Let’s get started. About WareIQ Source Since WareIQ’s inception in 2019, the company has steadily emerged as one of the leading fulfillment options in India. Currently headquartered in Bangalore, a city known for its technology and start-up-friendly environment, WareIQ has used its own technological prowess to inspire innovative solutions to a wide range of eCommerce requirements. The company provides every eCommerce-related service under the sun, such as order fulfillment, inventory storage, warehouse management, shipping aggregation, last-mile delivery, and much more. Additionally, it offers advanced software solutions in-house, such as a custom WMS and online app store, so you don’t need to purchase these items additionally from an external source. It also offers extremely cost-effective and transparent pricing along with no minimum order requirements and the ability to add or remove features from your plan. Some notable points that should make you consider WareIQ among the ClickPost vs Shiprocket vs WareIQ are listed below: It has connections with more than 12 of the region's largest shipping companies, allowing for dependable, ultra-fast same-day and next-day delivery, and always designates the quickest and most cost-effective alternative for every purchase.It consists of an internal WMS that can track inventory levels and order-related data and generate real-time alerts across storage facilities and B2C, b2b eCommerce marketplaces.It offers an RTO Shield to lessen the impact of returns and provides insurance for each product, in addition to managing the complete reverse logistics process.It can interact with more than 20 online selling platforms, including Amazon, eBay, Flipkart and others, in addition to website builders like Shopify, WooCommerce, and Magento.It offers intelligent inventory placement and a nationwide storage network comprising of fulfillment centers and dark stores to assist you in keeping your inventory close to customers and transportation hubs. [contactus_lilgoodness] About ClickPost Source ClickPost is a fulfillment and 3PL logistics company that is primarily known for offering a comprehensive technology platform that simplifies and speeds up the ability for eCommerce companies to integrate with online selling platforms and shipping carriers so that they can access all their important information pertaining to orders, fulfillment, and shipping in one place. The company was pioneered in 2015 and is currently headquartered in Gurgaon, Haryana. It offers integrations with industry-leading 120-plus shipping carriers, in addition to features such as a smart courier allocator, branded order tracking, automated real-time updates via email, Whatsapp and SMS to customers, seamless management of delays, and much more. Its current daily order volume sits at more than 10 million shipments. Some notable points that should make you consider ClickPost among the ClickPost vs Shiprocket vs WareIQ are listed below: It can integrate with more than 120 shipping carriers which enables you to monitor all your shipping data in a centralized location.It can send automated alerts to customers whenever an important event occurs, such as when an order moves to a new phase in the delivery process or if it has reached the same city as the customer.It provides a tool to automate the management of any unforeseen circumstances that could cause a disruption in the supply chain and provides the quickest and easiest solution to offset it.It provides complete returns management to help reduce the negative implications of returns.It has a Shopify app that can enhance the functionality of selling on Shopify. About Shiprocket Source Shiprocket is a shipping aggregation company in India that is one of the most experienced and best-regarded in the industry. The company currently has an order volume of more than 200,000 packages a day and operates in over 200 countries worldwide. It was founded in Delhi in 2012, where it is currently headquartered. As a shipping aggregator, its key services include automating several logistics shipping eCommerce operations, consolidating shipping services to provide customers with a more easy selection, and integrating with various eCommerce platforms. It also offers retailers other services such as cost estimation, which allows them to understand ahead of time how much money they will spend overall and order management across many selling platforms. Some notable points that should make you consider Shiprocket among the ClickPost vs Shiprocket vs WareIQ are listed below: It provides a comprehensive platform to track and analyse critical order-related data, allowing you to swiftly assess your rates of success and spot areas that require revision.It provides additional services such as shipping label printing, order insurance and much more. This makes it one of the most comprehensive shipping platforms available today.It provides access to key data about your inventory levels and orders via a unified dashboard and also integrates with a variety of eCommerce marketplaces.It gives you the option of selecting up to 17 shipping carriers, and its intuitive UI allows you to manage and aggregate your order and logistical data across all of them.It offers a custom shipping rate calculator to help you choose which distributor is offering the best and most affordable service for each purchase depending on variables such as product attributes, distance, and more. ClickPost vs Shiprocket vs WareIQ: Key Variations in Their Set of Services ClickPost vs Shiprocket vs WareIQ: Core Offering WareIQ: WareIQ's primary offering is eCommerce fulfillment that leverages its technology-based offerings such as online integrations, an ML-powered predictive engine for intelligent inventory placement, a custom WMS that can track and provide real-time updates across online marketplaces and storage locations, and connectivity to nationwide fulfillment facilities and last-mile delivery partners.ClickPost: ClickPost’s central objective is to make use of advanced technology to seamlessly consolidate important data, across online selling platforms and shipping carriers, in one easily-accessible dashboard. To make this possible, the company offers a variety of online, storefront and WMS integrations.Shiprocket: Shiprocket's core service is shipping aggregation, which primarily consists of grouping many shipping firms in an organised manner so that their clients can make a proactive choice. To help with this, the company employs an AI-powered recommendation engine. Shiprocket's major goal is to make speedy and efficient delivery available to a big audience at a low cost. ClickPost vs Shiprocket vs WareIQ: Customer Onboarding Time WareIQ: It takes just 7 days for the entire customer onboarding process to be completed.ClickPost: ClickPost does offer dedicated customer onboarding facilities but does not specify a duration.Shiprocket: Shiprocket claims to offer quick customer onboarding but does not explicitly mention a timeline. ClickPost vs Shiprocket vs WareIQ: Pricing WareIQ: WareIQ offers lower pricing than its competitors, as well as cost-effective features such as billing per usage and no additional down payments, as well as customers not needing to additonal money on 3rd-party WMS and shipping software because it provides in-house solutions for these specific purposes.ClickPost: ClickPost charges its user a base amount to be paid on a monthly basis and imposes additional fees for every feature that is used. This can make subscription plans quite expensive once all the costs are added up.Shiprocket: Shiprocket's base subscription is ₹20 per 500 grams of merchandise, with other payment options available. In addition, you can add specific services that you require to your membership. ClickPost vs Shiprocket vs WareIQ: Technological Features WareIQ: WareIQ aspires to be known for its technology platform in addition to being a fulfillment provider, It offers technologically advanced services, such as an in-house WMS, comprehensive order monitoring software with SMS, Whatsapp, and email updates, a control center with a dashboard view so that users can monitor and analyse key performance metrics, automated restocking triggers and much more.ClickPost: ClickPost utilises technology in many different aspects of its portfolio, such as being able to integrate with multiple online platforms and shipping companies, integrated order tracking, a Shopify app, and much more.Shiprocket: Shiprocket provides its customers with an NDR control, AI-powered suggestion engine, SMS order alerts, order tracking, automated distribution sites, and many other key technologies. ClickPost vs Shiprocket vs WareIQ: App Store WareIQ: WareIQ offers a well-designed, intuitive and easy-to-navigate app store with a full suite of downloadable apps to improve the fulfillment experience of sellers and their customers by unifying branded tracking solutions, recommendations to enhance optimization in various areas, order alerts, shipping badges, prompting customer feedback and much more, in a single location.ClickPost: ClickPost has its own Shopify app and other apps to manage various functions but do not have an entire catalogue consolidated together in an app store.Shiprocket: Shiprocket provides API integrations and has first-party apps. However, it does not specifically offer an app store or support for 3rd-party apps. ClickPost vs Shiprocket vs WareIQ: Services Offered WareIQ: WareIQ provides services for many different business functions, such as B2B and B2C fulfillment, FBA preparatory facilities, Nykaa fulfillment, Flipkart preparation, custom packaging, an in-house WMS, a pan-India distribution network, ultra-fast delivery, inventory management, branded tracking and much more.ClickPost: ClickPost offers technology-related features, such as integrations with multiple selling platforms and shipping companies, consolidated shipping services, returns management, NDR support, order tracking, COD reconciliation and much more.Shiprocket: Shiprocket offers packing services, prepaid COD, no order thresholds, no monthly charges, API connections, and a variety of other services in addition to its shipping aggregation services. ClickPost vs Shiprocket vs WareIQ: Integrations WareIQ: In addition to numerous well-known B2C and B2B markets like Flipkart, Amazon and eBay, WareIQ also provides WMS integrations to web-building platforms like Shopify, WooCommerce and more. This enables customers to manage inventory, keep track of orders, and migrate and export order and inventory data across several platforms without any issues.ClickPost: ClickPost offers different types of integrations, such as with shipping providers like FedEx and DHL; with WMS providers, such as NetSuite and Increff and with digital storefronts, such as Shopify and Magento.Shiprocket: To properly track and gather order data in one location, Shiprocket can be integrated with the majority of the main eCommerce selling platforms, including eBay, Amazon, Shopify and more. ClickPost vs Shiprocket vs WareIQ: Unique Selling Point (USP) WareIQ: In order to provide solutions at every level of the supply chain, WareIQ offers a full-stack technology platform. Customers can choose the exact services they need, starting with warehousing, packing, inventory management, order tracking, shipping and everything in the middle.ClickPost: ClickPost uses technology to give sellers access to all their prime information in a simple and seamless way. The company offers multiple integrations in addition to most post-order fulfillment services.Shiprocket: The key selling point of Shiprocket is its shipping aggregation services, which are easily accessible to eCommerce sellers in bulk at reasonable pricing and make use of cutting-edge technology. ClickPost vs Shiprocket vs WareIQ: Customised Packaging WareIQ: WareIQ offers sellers the utility of customised packaging where each element of the unboxing experience, such as brand logo, design, size and materials can be tailored according to their preferences.ClickPost: ClickPost does not provide customizable packaging options.Shiprocket: Shiprocket does offer bespoke packaging where different parcel elements can be tailored according to the customer’s requirements. ClickPost vs Shiprocket vs WareIQ: Cold Storage Facilities WareIQ: WareIQ offers cold storage facilities in several of its fulfillment center locations that span the entirety of its network.ClickPost: ClickPost does not provide cold storage facilities.Shiprocket: Cold storage facilities are offered by Shiprocket in specific warehouses. ClickPost vs Shiprocket vs WareIQ: Feature Comparison Table [Updated 2024] [table id=61 /] Related Article: Which is Better: Ecourierz vs Shiprocket vs WareIQ Conclusion: Why Should WareIQ be Your Go-To Option for Fulfillment Among ClickPost vs Shiprocket vs WareIQ in 2024? Choosing an appropriate eCommerce fulfillment company that reflects the values of your business and encompasses all the requirements you have can have majorly positive implications regarding customer perception and satisfaction when they purchase from your company. To do this, you need to chalk out what your goals are, how you plan to achieve them, what services you should prioritize from your 3PL partner, and what your available financial resources are to take the plunge. The choice between ClickPost vs Shiprocket vs WareIQ is a difficult one because each company specializes in different aspects of eCommerce. Shiprocket is mainly a shipping aggregator that can help you up your shipping game. ClickPost offers cutting-edge technology and integrations, and WareIQ offers a seamless blend of both, with shipping aggregation services and its own suite of advanced technological solutions, and everything in between. That is why it receives our pick for the best fulfillment company out of the bunch. If you need access to a vast amount of eCommerce services and a company that offers terrific scalability, look no further than WareIQ. WareIQ is an eCommerce fulfillment that specialises in every eCommerce activity that you can think of. Some of our primary services are listed below: Branded Packaging: We provide custom packaging services that can be adapted to your needs.App Store: We provide a complete, well-optimized app store with a diverse range of apps.Inventory Storage: You can store your merchandise anywhere you need it with our pan-India network of dark stores and fulfillment facilities.Shipping Badges: Similarly to Prime, we allow you to add shipping badges that provide delivery estimations on your online listing pages.Returns Management: We handle returns and shield you from any negative repercussions associated with them.Branded Order Tracking: We offer branded order tracking so that any information you want to highlight can be added to your order tracking pages.Collaborations with Shipping Companies: We collaborate with more than 12 courier companies and automatically assign the optimal alternative for each order.Marketplace Integrations: We can connect over 20 online selling platforms and web-building platforms, including Amazon, Magento, eBay and more.Inventory Management: We have a custom WMS that can automate a variety of functions and provide real-time updates.Ultra-Fast Fulfillment: We provide same-day and next-day delivery alternatives that are both speedy and dependable. Suggested Read: Shipkaro vs Shiprocket vs Wareiq: Ultimate Comparison ClickPost vs Shiprocket vs WareIQ: FAQs When and where was ClickPost founded?ClickPost was founded in 2015 in Gurgaon, Haryana. Does ClickPost offer a nationwide network of fulfillment centers?No, ClickPost does not offer its own network of fulfillment centers or any storage solutions. What is shipping aggregation?Shipping aggregation is the amalgamation of multiple shipping companies in an easy-to-view way to make comparing their pricing and features as easy as possible so as to help customers make an informed decision as to which company they should go with. Does ClickPost have an app store?No, ClickPost does not have an in-house app store. It does have a Shopify app and can integrate with various 3-party platforms. Does WareIQ provide returns management?Yes, WareIQ not only provides returns management but also has an RTO Shield that can protect your business and products from the hassle and financial damage that can occur while dealing with returns.

February 10, 2023

eCommerce Fulfillment 101: A Detailed Guide to eCommerce Fulfillment Processes, Costs, Challenges, Types, and Factors to Select a Fulfillment Partner For Your eCommerce Business in 2024

The number of people who are opting to shop online as opposed to the more traditional way of shopping at traditional brick-and-mortar stores has skyrocketed. It is in the best interest of eCommerce fulfillment companies and online retailers to have a system in place that gives customers the ability to keep track of orders every step of the way until it is delivered to the correct location. This also enables both sellers and buyers to know if each process has gone smoothly and can follow the outline set by this process. Read further to know about what is eCommerce fulfillment and all about the eCommerce marketplace fulfillment process. What is eCommerce Fulfillment? eCommerce fulfillment refers to the process that begins when the customer places the order and that ends with the product being delivered to the customer’s address. This involves order management, picking, packing, sorting, storage, inventory management, transportation, post-order tracking, and managing returns. eCommerce fulfillment service companies provide sellers with the most efficient and cost-effective way of transporting the goods from the Sellers’ fulfillment service company’s warehouse to the customer. It basically comprises the post-order placement experience of the customer. Thus, the fulfillment stage is integral to both the B2B market and B2C segments and the entire eCommerce industry. [contactus_uth] How Does eCommerce Fulfillment Work? eCommerce fulfillment is more of an umbrella word to include the various stages and actions undertaken to deliver a package. It is not limited to just picking and sorting a product from the warehouse shelf. The process can be justified by breaking it down into the following components. 6 Processes that are involved in eCommerce fulfillment are mentioned below: Inventory Management Source No or low stock or high inventory costs due to excessive inventory can cause huge losses for a seller. Thus, inventory management and accurate inventory forecasting are crucial to maintaining adequate inventory, no matter what kind of fulfillment model is employed. Storage/Warehousing The warehouse layout, the ideal aisle width, and other minute details like the availability of cold storage facility, forecasting order volumes & labor demand, etc affect the entire picking, packing & shipping process and count towards the overall fulfillment duration. Also read shopify fulfillment. Order Management Inventory and Warehouse Management must be in sync to ensure that a customer does not place an order for an out-of-stock product. Thus, order management does not include just receiving an order; it also involves coordination with the warehouse management team to ensure the customer orders a product in stock. Picking, Sorting, and Packing Source This phrase determines how fast the product is ready to be shipped. Numerous models are prepared to ensure that the picking process can be made more efficient. Many warehouses use completely automated processes to reduce time spent picking, sorting & packing in order to improve efficiency. Logistics/Shipping This covers the entire first-mile delivery to last-mile delivery and involves 3PL fulfillment companies with expertise in providing logistical solutions. This phase of the eCommerce fulfillment cycle depends on multiple external factors, and thus, the term “AGWWP (All goes well, weather permitting)” is commonly used here. This stage ensures the product's safe delivery to the customer’s doorstep without damage. Returns Certain product categories, such as clothing, account for a very high return percentage (75%). Thus, ensuring the product is returned intact from the customer to the seller is crucial. This phase of the eCommerce fulfillment cycle is important for sellers, especially as they require the product to be received back in the best condition with no further damage and can be resold after repairs to another customer who has placed the same order. 3 of the Most Common Misconceptions Regarding eCommerce Fulfillment Services Like any industry, the eCommerce fulfillment services industry also struggles with common misconceptions held by those not so well associated with the industry. Some of these misconceptions are: The Cheapest Way is Self-Fulfillment Smaller sellers, generally with less than 50 orders per month, can afford to spend time packing, going to the courier service, and getting it posted, and may find self-fulfillment more cost-effective. But as the business expands, this could eat up the seller's crucial time, which could be utilised for more important aspects such as preparing a growth plan. Even for bigger players with an established business set-up, capital investment (leasing of new land, setting up warehouses) and maintenance costs (labour costs, machinery costs) can tremendously affect the business’s balance sheet. Fulfillment is Just Warehousing It is often assumed that fulfillment refers to just the storage of goods and their dispatch from the warehouse. On the contrary, eCommerce warehousing is a subpart of fulfillment, and eCommerce fulfillment is an end-to-end process that involves storage and distribution. It also means efficiently picking the product and shipping it to the customer most efficiently and cost-effectively. Fulfillment Centers in Rural / Tier 2 or 3 Cities are Better or Closer to the Seller’s Business Location While the land costs may seem cheaper, most of the customer base still exists in metro and tier 1 cities. Thus, over time, the seller will have to pay more in shipping charges to cover the distance from the warehouse to the bulk of customers. What are the Various Challenges in eCommerce Fulfillment? eCommerce fulfillment endures significant challenges and issues, primarily due to the involvement of multiple stakeholders and parties in the entire process. These issues lead to additional costs incurred by the eCommerce fulfillment service company and the sellers. Some of the challenges in eCommerce fulfillment faced are listed below: Returns Returns continue to be one of the biggest challenges faced by eCommerce fulfillment services, as it involves capital investment into establishing a reverse supply chain and ensuring the product reaches back to the seller without any damage. Information Inaccuracy A wrong address, or a wrong pin code, is often realized in the last-mile delivery phase of the supply chain, leading to irreversible delays and costs. Because of this wrong information, inaccuracy can occur at any stage, be it during order placement or while sorting, and it is realised only during the last-mile delivery stages. Last-mile delivery software can help better manage this process. Inventory Management Issues Inventory Management is every seller’s most common issue, be it choosing between the Newsvendor Model, the Economic Order Quantity (EOQ), the Continuous Review (ROP), or the Periodic Review. The lack of appropriate forecasting leads to significant inventory management issues at the beginning of the supply chain, which travels down, eventually causing the Bullwhip Effect. Related Article: Inventory Management in Supply Chain Delays During Pre-Shipping In some supply chains where the Push-Pull boundary is extremely high up in the chain, delays during the pre-shipping stage, caused by processing and producing the order, put added pressure on eCommerce fulfillment services companies to fulfill the order within the promised time. This is often seen with customizable products. Exceptions These exceptions can often occur from natural disasters to a massive container ship blocking the Suez Canal. Despite the best preparations by the largest eCommerce fulfillment companies, there is sometimes no getting around such situations, which eventually lead to delays or damages. Read more on delivery exceptions. How to Calculate Fulfillment Costs for eCommerce Business? You must account for all of the costs connected with storing, packing, and shipping consumers' orders when figuring up fulfillment costs. A few things to consider for calculating fulfillment costs are provided below. Asses the Storage Requirements for Inventory Take into account the number of orders you receive as well as the size and nature of the things you offer. This will enable you to estimate the amount of warehouse space you'll require as well as the price of renting or leasing that space. Determine the Order Picking and Packing Costs Take into account the time and resources or manpower cost needed to prepare orders for delivery, including the price of consumables like labels and packaging materials. Determine the Shipping and Handling Costs Take into account the price of mailing or shipping labels, supplies used for packaging, and courier fees. Additionally, you might want to think about providing your clients with other delivery options, such as expedited or international shipping, and account for the added costs related to these options. Determine the Cost of Managing Returns and Exchanges Consider the cost of processing and managing returns and exchanges, including labor, materials, pickup, and any restocking fees. To calculate the total fulfillment cost for a specific order, you can add up the costs for each of these categories. For example, if your warehousing and storage costs per order are INR 100, your picking and packing costs per order are INR 50, and your shipping and handling costs per order are INR 25, the total fulfillment cost for the order would be INR 175. It is important to regularly review and update your fulfillment costs to ensure that you are accurately accounting for all relevant expenses and that your pricing is competitive. 5 Main Benefits of eCommerce Fulfillment eCommerce fulfillment service companies are specialized companies that understand the industry and cater to the needs of both sellers and buyers. Thus, they provide an efficient and cost-effective service to the seller and enhance the end customer's consumer experience. With 38% of online shoppers willing to abandon a package if it takes longer than expected, sellers cannot afford to lose sales because of undertaking self-fulfillment. Some of the benefits of eCommerce Fulfillment are listed below: Enhanced Customer Satisfaction eCommerce fulfillment services have established infrastructure and supply chains and ensure that the customers get their products on time and in the best condition. With 33% of customers leaving after the very first bad experience and 16% of customers willing to pay higher for a better customer service experience, it is prudent for any seller to ensure they can uphold their service promise to the customer. Reduced Delivery Times Warehouses and fulfillment centers of eCommerce fulfillment services companies are spread nationwide. With the inventory stored across these warehouses, the time taken for the product to reach any customer nationwide is reduced drastically compared to having it shipped from the seller’s location. Optimized Inventory Management The importance of inventory management is something that few are aware of, and its repercussions can lead to a product’s failure. eCommerce fulfillment services provide sellers with the power to remotely manage their inventory while providing insights to them through the data collected. Thus, designing the best inventory management system for their product optimizes the shipping process for eCommerce and the storage within the warehouse for which the sellers have to pay. Improved Branding and Packaging Personalized branding and packaging is a feature of eCommerce Fulfilment that sets it apart from regular order processing and helps boost customer satisfaction by providing them with a personalized feeling. Effective Returns Management Ensures effective returns management, with certain product categories that have high returns, eCommerce Fulfilment services help cater to them and ensure a smoother overall process from the time the customer raises the return request to the product reaching back to the seller. The 3 Different Types of eCommerce Fulfillment Models eCommerce fulfillment can be carried out in multiple ways as there is no single fixed method. This is primarily due to the difference in products, inventory, and customer requirements. The 3 most commonly utilized models are listed below: Self Fulfillment The seller manages the entire fulfillment process, which starts from receiving the order, storing it on their premises, packing it, and also ensuring its transportation through established courier services. It is suitable for businesses that have just started out with a handful of orders per month. 3PL Fulfillment 3PL (Third Party) fulfillment services companies cater to sellers who outsource their fulfillment needs. 3PL fulfillment companies cater to the end-to-end service requirements of the seller by providing access to the company’s established warehouses, logistics and supply chain, and inventory management system. 3PL fulfillment companies use economies of scale by catering to multiple sellers. Thus, these companies spread the cost amongst all, proving cost-effective for each seller, both in the B2B fulfillment and B2C domains. Dropshipping In the dropshipping model, the seller does not hold any inventory, and the product is shipped directly from the seller’s manufacturer or wholesaler. Although ideal for sellers starting out, it provides no inventory management solution. Read the blog on dropshipping vs order fulfillment to know which fulfillment model is right for your online business. Differences among the three types of eCommerce fulfillment The 3 eCommerce Fulfilment models can be confusing for new and small businesses to figure out. Thus, in the table mentioned below, the salient features of each model have been mentioned for Sellers to make an informed decision. [table id=1 /] Suggested Read: What is Hybrid Fulfillment? How to Choose an eCommerce Fulfillment Provider that is Right for Your Business in 2024? Who is going to be the fulfillment company for my business? This is a question that comes to every seller’s mind and is probably one of the most important decisions that a seller has to make. Some points that should be kept in mind before taking this decision are listed below: Shipping Speed In this era of 10-minute hyperlocal delivery, it is crucial to partner with an eCommerce fulfillment service provider that keeps the seller one step ahead of the competition. Read how to increase shipping speed. Warehouse Location With eCommerce gaining confidence in Tier 2 and 3 cities, it is important that warehouses have a nationwide network to fulfill the needs of the expanding customer base. Shared Ideologies Synergy in ideology is a critical aspect that can be overlooked and realised much later after it is too late. For example, a seller dealing in organic products, who ensures that the backend supply chain is sustainable, would also want to ensure that the eCommerce fulfillment service provider is making efforts towards sustainable usage of transport for the logistics aspect and also in the warehouses. Order Fulfillment Software Data plays a crucial role in optimising the fulfillment process, along with software that understands the data generated from the orders. It is crucial that the software is easily integrated with the Seller’s order processing and data handling software. The use of AI and ML should be considered a norm in this software. Small business order fulfillment services are very important for smaller retailers. Transparency and Visibility Sellers must have full access to the details of their products at any stage in the order fulfillment process, especially during the shipping phase. This service should be extended to the customer as well because such services are now considered amongst the most basic aspects of the eCommerce fulfillment service process. Scalability The eCommerce fulfillment service provider must be able to handle demand surges as well as the fall in demand without causing significant losses to the seller by using appropriate forecasting demand methods. This ensures to the seller that the service provider is prepared for most of the events that can be faced during a demand cycle. Packaging and Branding eCommerce fulfillment service providers are known to provide customized packaging and branding options to sellers for their products. This adds to the overall customer experience and increases the customer’s trust and want for the seller’s product. Certifications The eCommerce fulfillment service provider should never compromise on quality, and a good verification of that is the company's qualifications. Customer Support The fulfillment service provider should have efficient customer support facilities that can quickly resolve issues. How Can eCommerce Fulfillment Contribute to the Success of Your Online Business? eCommerce fulfillment services in India provide the catapult that is needed by every product, regardless of how amazing it is. Some important numbers that every seller must remember are: 38% of shoppers will cancel a delivery if the delivery partner takes more than a week to deliver73.6% of consumers believe that delivery is the most crucial part of the eCommerce shopping experience94% of consumers blame the seller for poor delivery From the above numbers, it is evident how much the consumer is influenced by the delivery experience and also how the consumer believes that the seller is to blame for late delivery. Thus, it is extremely important for sellers to ensure that they team up with an eCommerce fulfillment services provider that propels them in order to expand their business in the eCommerce industry. Sammy Gibson’s idea of custom neon signs was a success because he managed to boost his sales through an eCommerce fulfillment services provider and deliver his products all the way to America and Canada, from Australia. Should You Outsource Your eCommerce Fulfillment? 5 Benefits of Doing it eCommerce fulfillment can often be a challenge for smaller businesses that don't have access to advanced software solutions or enough resources to provide features such as ultra-fast delivery and discounted shipping. Outsourcing eCommerce fulfillment service requirements to 3PL companies can take away a tremendous burden for these sellers, who are now able to focus on more central business activities. Here are some of the main benefits of outsourcing eCommerce fulfillment: Ability to Focus on Core Business Activities Order fulfillment often takes up a lot of time for both small and big businesses alike. The difference is that big companies have multiple teams focusing on different tasks while small businesses may have to rely on a few members to take care of a variety of processes. Fortunately, if they partner with a 3PL, they can offload the entire fulfillment process which frees up time to focus on core activities of the business such as marketing, running promotional offers, expanding their product range, and enhancing existing products. Access to Lower Shipping Costs Businesses that do not have a large number of orders to fulfill every month are often the victims of the highest shipping costs as they cannot take advantage of bulk shipping discounts. However, 3PL companies often partner with multiple shipping aggregators and offer a choice between them. Additionally, companies like WareIQ automatically assign the courier service that will deliver particular orders in the shortest amount of time and at the lowest shipping rates, enabling retailers to significantly reduce their shipping expenditures. Ability to Provide Faster Shipping Next-day, same-day, and even 10-minute delivery are becoming commonplace so it is in every retailer's best interests to provide the fastest possible shipping. While this may be hard to tackle on their own, when they partner with 3PL companies, they instantly get access to ultra-fast shipping at cost-effective rates that are guaranteed to have a positive impact on them and their customers. Access to Advanced Software 3PL companies are often equipped with highly advanced software systems that sellers would not have access to if they fulfilled orders on their own. When they choose to partner with these 3PL companies, they can take advantage of features such as automated reorder triggers, integrations across selling platforms, intelligent suggestions for placement of inventory based on areas of high demand, inventory management, and much more. Provision of Order Tracking Facilities Order tracking is a must if sellers want to keep their customers constantly updated and satisfied about the fact that the order is on its way. Some 3PLs not only provide generic order tracking facilities but companies like WareIQ offer customizable branded tracking pages that can be customized with a whole host of information that is guaranteed to keep your customer delighted and informed. How Can WareIQ be the Best eCommerce Fulfillment Partner for Your Business? Today, the coronavirus pandemic has further accelerated the already growing e-commerce economy since 2020, and customer demand is only expected to rise. The growing demand has led to supply chain management becoming more complex than ever before. However, what hasn’t changed is the customer’s expectation of fast, Amazon-like, delivery. Customers don’t want to wait for orders to reach them within 5-15 working days, instead by default, they end up comparing all shipping options to Amazon and expect their orders to reach them within 2 working days. Evidently, e-commerce stores that don’t offer this will lose customers to Amazon. To survive and remain competitive e-commerce businesses have to ‘deliver’ on this expectation. WareIQ is an end-to-end solution for eCommerce fulfillment that allows you to ship 90% of your orders across India in 1 day – just like Amazon. Also read about beauty fulfillment. WareIQ's technology prioritizes speed and scale to give you complete control over your eCommerce logistics and offer Amazon-like delivery to your customers. WareIQ unifies all your logistics operations into one platform so you can manage everything in one place – from inventory via InventoryLogIQ, orders, and warehousing, to shipping, delivery, and returns. No more wasted resources and fragmented data from a hundred different tools. 6 ways in which WareIQ helps e-commerce & DTC brands ace their logistics game: Faster reach & reduced delivery times: WareIQ allows you to reach a larger audience in a shorter period of time with storage facilities spread across India and closer to your demand centers. Our smart inventory placement ensures that your demand centers are well-stocked and enables efficient & prompt delivery. As per reports, 61% of consumers are willing to pay more for 1-day shipping speed and 40% of customers prefer to shop from stores that offer 2-day shipping. We help you evolve from a 5-15 day delivery system to the same day/next day Amazon-like delivery system and are already helping 100+ other brands in India to do so. Reduced overhead costs: WareIQ’s customers save resources that are typically spent on establishing infrastructure. We offer you the flexibility to store inventory in several or one fulfillment centers as per your business needs. Our team’s expertise in logistics and our extensive warehousing network across India enables greater influence during negotiations, resulting in volume discounts for our clients. Expert support: Given the vastness of the logistics involved we provide the expertise needed to improve and advance your supply chain for India’s ever-changing-commerce environment. It is difficult to foresee and accommodate the internal expertise required across functions and geographical regions – that’s where we come in. Our teams support your day-to-day on-ground operations along with other requirements such as transport documentation, import and export licenses, compliances, and economic regulations. Rich insights: WareIQ’s tech platform leverages real-time data to enable your organisation to predict demand. With this data, you can make wise data-driven decisions promptly thereby reducing costly delays and enabling supply chain efficiencies frequently.Scalability: When there is a surge in demand, your enterprise can upscale quickly, similarly, in the case of a slack, downscaling is effortless. Our pay-as-you-go model allows simplified and flexible scalability. There are no redundant investments or under-utilised resources. With the world evolving as it is, scalability has proved itself to be the make-or-break factor for a large number of e-commerce businesses.Improved customer satisfaction: As discussed earlier, the success of your e-commerce business not only depends on your product quality but also on the time it takes to reach your customer. With WareIQ’s real-time data and prompt response times, you can ensure timely deliveries and greater brand reliability. This translates to satisfied customers — the most crucial success metric for DTC brands in a competitive space like India. [signup] Ecommerce Fulfillment FAQs (Frequently Asked Questions) What is a fulfillment service?A fulfillment service is a company that handles the storage, packing, and shipping of orders on behalf of an eCommerce business. For example, a small e-commerce business that sells handmade jewelry may use a fulfillment service to store and manage its inventory, pick and pack orders, and ship them to customers. This allows the business to focus on other aspects of its operations, such as marketing and customer service, while still being able to efficiently fulfill orders. What do you mean by eCommerce fulfillment partner?A fulfillment partner is a 3PL or 4PL logistics service provider who offers inventory, order processing, and shipping services, and delivers orders to the end customers. What is the role of a fulfillment partner?Fulfillment partners will be responsible for offloading stock deliveries, processing work orders, locating products and packaging orders for dispatch. They also operate and will train your staff on how to use warehouse equipment like forklifts, cherry pickers, and pallet jacks. How much does eCommerce fulfillment cost?The cost of e-commerce fulfillment can vary depending on a number of factors, such as the size and complexity of the orders, the distance they need to be shipped, and the services included. For example, a small e-commerce business that sells small, lightweight items and ships within the same country may pay a few rupees per order for fulfillment services. A larger business that sells heavier or more complex items and ships internationally may pay more. Sometimes eCommerce fulfillment can also charge additional fees for services such as returns processing or expedited shipping. It is important to shop around and compare different eCommerce fulfillment services to find the one that best meets the needs of your business at a cost that is reasonable. What are common eCommerce fulfillment options?Some common types of eCommerce fulfillment are:• In-house fulfillment• Third-party fulfillment• Fulfillment by Amazon• Multi-channel eCommerce fulfillment How do I handle returns and exchanges in e-commerce fulfillment?To handle returns and exchanges in e-commerce fulfillment, you will need to have a clear return/exchange policy in place and communicate it to your customers. You should also set up a system for processing returns and exchanges, which may involve creating a return/exchange form that customers can fill out and including instructions for how to return or exchange items. To learn more check returns management. How do I track and monitor my eCommerce fulfillment orders?To track and monitor your eCommerce fulfillment orders, you can use the tracking information provided by your fulfillment service or carrier. Check eCommerce order tracking for details. Are there any affordable eCommerce fulfillment options for small businesses in India?Yes, there are affordable e-commerce fulfillment options for small businesses in India. Here are a few options to consider:i) Third-party logistics (3PL) providers: Many 3PL providers like WareIQ offer fulfillment services at a lower cost than some larger fulfillment centers. They may be a good option for small businesses that need a more comprehensive solution.ii) Online marketplaces: Some online marketplaces, such as Amazon and Flipkart, offer fulfillment services for a fee. This can be a convenient option for small businesses that sell products through these platforms.iii) Self-fulfillment: Some small businesses choose to fulfill orders themselves, either by storing and packing orders in-house or by using a small warehouse or storage unit. This can be a cost-effective option if you have a small product line and don't need a lot of storage space.By carefully considering your fulfillment needs and shopping around for the best options, you may be able to find affordable fulfillment solutions for your small business in India. Read the blog on the top 10 fulfillment companies for small businesses to find your perfect 3PL fulfillment partner.

February 10, 2023

Top 10 eCommerce Fulfillment Services For Fastest Shipping and Delivery for Online and D2C Brands

With the eCommerce boom occurring across India over the last few years, consumer preferences have rapidly changed and this has led to the requirement for eCommerce businesses to choose a reliable partner from among the best eCommerce Fulfillment Services in India in 2024. Indian customers, especially during the pandemic lockdowns, have gotten a taste of express delivery or same day deliveries and compare companies based on how fast either can deliver the same product. In this era of 10-minute delivery, customers may debate the necessity of such services. But what needs not to be debated is the fact that not upgrading to meet the expectations of the customers can lead to lost ground to the competition. This is where eCommerce fulfillment companies step in. Armed with their massive infrastructure, not just warehouses and established logistics networks but also the latest software platforms, the best eCommerce fulfillment services in India ensure the products reach their desired destination in the promised time, thus ensuring the highest levels of customer satisfaction. What is a Fulfilment Centre? A fulfilment centre is a supply chain component that serves as the hub for all logistical procedures required to deliver a product from the seller to the client. It manages the full order fulfilment process, from selecting and processing orders to packaging and shipping. The fulfilment centre is used by a third-party logistics (3PL) provider, such as WareIQ, to receive, process, and complete consumer orders for online businesses wishing to optimise their operations. A fulfilment centre exists to ensure that online purchases are delivered to clients on time and to relieve ecommerce enterprises of the burden of handling this critical yet difficult operation. How do fulfillment centers work? Fulfilment centre operations include the work that gets online orders to your door, often known as the jio order fulfilment process. In order to complete client orders, an ecommerce business's inventory is strategically housed in a 3PL's fulfilment centre. After a customer makes a purchase on an ecommerce site, merchandise is selected and boxes are packed before being labelled for shipment. Fulfilment centres can handle both business-to-business (B2B) orders — often a large volume of items supplied to a big-box store — and business-to-consumer (B2C) purchases, which are dispatched directly to a consumer's house. When a seller outsources ecommerce fulfilment, the 3PL completes the fulfilment process on behalf of the shop owner. E-Commerce Fulfillment Service Key FeaturesService Offerings PricingDelivery TimeWareIQFull-stack platform for same-day and next-day delivery.Decentralized fulfillment for faster delivery.Inventory and Network planner for decreased inventory and increased revenue.RTO Prediction & insuranceMaximize share of stock for fast delivery.Decrease inventory and increase revenue.Improve item availability.Grow business by 3x leveraging WareIQ solutionCustomized pricing.Varies based on servicesSame-day and next-day deliveryShipwayPartnered with 30+ eCommerce couriers.End-to-end shipping automation.Pan India warehouses and fulfillment centers.Reliable and affordable shipping services.End-to-end shipping automation for 12,000+ eCommerce retailers.Customized pricing.Varies based on servicesQuick delivery across India.Shopify Fulfilment Services90-day trial period.Inventory Management.Same-day fulfillment.Omnichannel capability90-day trial period.Omnichannel support$79 / month for standard moduleSame-day fulfillmentDHL eCommerce FulfilmentPan India warehouses.Inventory ManagementInternational DeliveriesMinimum OrdersWarehousing and inventory management.International deliveries for cross-border sales.Varies based on services.Varies based on location.Delhivery75 fulfillment centers across India.Inventory Management.Separate channels for B2B and B2C customers.End-to-end fulfillment solutions.Inventory management.Different channels for B2B and B2CVaries based on services.Efficient and customizable.Flipkart FulfillmentFulfillment center space.Faster delivery of products.Quality check by Flipkart expertsFulfillment center services.Faster delivery and quality checksVaries based on services.Fast and quality assured.Fulfillment by Amazon (FBA)60 fulfillment centers across India.Market access to MSME, craftsmen, and artisans.Broad market access and A-to-Z Guarantee.Three months trial period.Varies based on servicesEfficient and reliable.EshopboxEshopbox Workspace software.Nationwide network of warehouses.Integration with major platforms.End-to-end eCommerce fulfillment solutions.Warehouse network and platform integrationStarts at INR 15,000 per month.Web-based integration.ShipDelightOver 55 years of experience.Services over 26,000 in the country.Order management, branded tracking, shipping automation.Shipping and distribution services.Order management and automationStarts at ₹25 per 0.5 kgs of inventory shipped.Quick and reliable.Pickrr Plus24-48 hour delivery.Zero weight discrepancy.Reduction in RTO.No capital investment in the warehouse.Fast and accurate delivery.Reduced RTO and no warehouse investment.Customized pricing.Varies based on services.Quick and efficient. What are eCommerce Fulfillment Services? eCommerce fulfillment services are defined as the most integral part of any eCommerce company’s operations that encompasses the entire fulfillment cycle once an order is placed online. The fulfillment cycle involves receiving the order, packaging, order management, storage, sorting, transportation, inventory management, post-order tracking, and returns (reverse supply chain). eCommerce fulfillment services providers are responsible for enabling delightful post-purchase experiences for online customers through the fastest delivery, dispatch & delivery of correct orders to the right customers, real-time order notifications, delightful packaging, etc. We can understand how eCommerce fulfillment services in India form the backbone of the entire eCommerce industry. Much like a 3PL logistics service provider, eCommerce fulfillment companies and fulfillment centers cater to the many logistical requirements of the sellers, especially in this ever-changing and rapid delivery expectation environment. Imagine a business run out of a flat or a garage. (Very relatable to some!) Receiving the order, packing it, transporting it, or shipping it through a courier are all handled solely by a person. Now scale it up and replace the person with a company. That is what an eCommerce fulfillment company does. [contactus_gynoveda] What Services Do the Best eCommerce Fulfillment Services Provider Offer? With eCommerce growing in India at unprecedented rates, with numbers projected at a growth of 57% in online grocery sales and 31% growth in online retail sales by IBEF (Indian Brand Equity Foundation), the need for eCommerce fulfillment companies is now more than ever. But what differentiates the best eCommerce fulfillment companies in India from the others is the presence of the following services/features: Shipping Speeds - Same Day and Next Day Deliveries With next-day and even same-day delivery becoming the norm, it is imperative that the best fulfillment company you choose can deliver on its promises, quite literally. According to a survey by Dropoff, 53% of the customers have canceled their order because of a slower-than-expected delivery time. Such canceled orders can prove to be quite a bane for many companies. Warehousing The best fulfillment companies in India for large businesses or small business share the same service promise to you, what you have promised to your customer. Upholding your service promise is the prime responsibility. Ensuring timely delivery depends highly on the nationwide presence of warehouses, thus reducing the last mile delivery pains and ensuring the middle mile delivery is faster and more cost-effective to you. The Fulfilment Software The on-ground capabilities of a fulfillment company are just not enough. What matters is also the fulfillment software given that everyone from the management team to the fulfillment warehouse staff shall be dealing with this. As sellers tend to use different tools and platforms for different processes, it is vital to ensure the software used by the fulfillment company is easy to implement and can integrate with other platforms and tools. The best fulfillment companies provide dashboards with intuitive business intelligence and easy to use user interfaces. Returns Management With about 1/3rd of orders being returned, the 3PL fulfillment company of your choice must also cater to the reverse supply chain. Handling returns and ensuring the cause of return is resolved by ensuring the package reaches back to the seller differentiates the best fulfillment companies in India from others in the market. Costs In the end, it is all about money. It is not about being the cheapest, but which eCommerce fulfillment company provides you with the best return on your investment, the best logistics cost, and more by providing the best value for the money. This involves the ability to scale up and down as the demand grows or subsides the shopping cycle weekly or monthly and even on an hourly basis. The sellers value the variety and customizations in pricing plans because it gives them the flexibility and choice they desire. Transparency The ability to track and monitor one’s shipments is highly valued by all customers, be it in the B2C or B2B segment. It prevents customers from unnecessary mental hassle and uncertainty about their package. This transparency and living up to the service promise bring back customers to the sellers. Thus, the best eCommerce fulfillment companies ensure that customers/sellers have complete transparency during the fulfillment process. How Can eCommerce Fulfilment Companies Boost Your Online Revenue? The best fulfillment companies in India ensure that your product reaches your customer no matter where they are located, be it in Ahmedabad or Abohar. With next day or two-day delivery being the new level of expectations amongst consumers, ensuring your product reaches the consumer before your competitors’ is what must be followed. However, heavy capital expenditure on numerous warehousing facilities, investment in robotic product handling, rapid order processing, and packing, and lack of transport infrastructure in remote locations are a few of the challenges to this micro fulfillment revolution. Hence the micro fulfillment model by eCommerce fulfillment services is fast evolving to provide a more customised experience for eCommerce sellers with same-day delivery and next-day delivery offerings. Top 5 Challenges Faced by eCommerce Fulfilment Companies in India eCommerce fulfillment companies have to deal with multiple parties and stakeholders, and thus this compounds the problems faced; added to that is the uncertainty factor, especially that of the unexpected. Such is the impact of these events: a term in shipping that goes “AGWWP (All goes well, weather permitting)”! The following are some of the challenges faced by eCommerce fulfillment companies and of which sellers should be wary: Returns: With a high number of returns, companies require a robust return supply chain to ensure the product is picked up from the customer on time and returned to the seller without any damages. It involves additional capital expenditure on maintaining two supply chains, even though some aspects are interlinked. Information inaccuracy: From wrong addresses to a wrong contact number, these issues are all realised in the last mile delivery, and by then, it is too late to take any corrective action. This information inaccuracy can occur at any stage, be it by the customer, wrongly printed by the seller, or improperly handled by the fulfillment center.Exceptions: Natural Disasters to a massive container ship blocking the Suez Canal, these delivery exceptions occur pretty often, ironically. Despite the best preparations by the best eCommerce fulfillment companies, there is sometimes no getting around such situations which eventually leads to delays or damages. Delays during pre-shipping: In some supply chains where the Push-Pull boundary is extremely high up in the chain, often seen with customisable products, delays during the pre-shipping stage, caused by processing and producing the order, add added pressure onto the fulfillment company to fulfill the order within the promised time. Inventory Management issues: Inventory Management is every seller’s most common issue, be it choosing between the Newsvendor Model, the Economic Order Quantity (EOQ), the Continuous Review (ROP), or the Periodic Review (FOI) and lack of appropriate forecasting leads to significant inventory management issues at the beginning of the supply chain which travel down eventually causing the Bullwhip Effect. How to Choose the Best eCommerce Fulfillment Services in India? How do you choose who should be your fulfillment provider? This is an essential question as the growth of one’s business depends entirely on how effective the service provider is. Thus, the following points shall be able to help one choose the best eCommerce fulfillment service provider. Shipping speed A fulfillment company that is capable of beating your competitors is what is essential to prevent customers from being pushed away. Warehouse location Location, Location, Location! The strategic presence of the warehouses is critical to the supply chain and forms the balance between costs and speed. Shares same ideologies Choose a fulfillment company that shares the same ideology as your company, for, e.g., If you own an organic produce company, then choosing an eCommerce fulfillment company that has no Green Policy or is not taking steps to reduce its carbon footprint could be taken highly negatively by your customer base. Order fulfillment software A cross-platform and easily integrated software that is adaptable and driven by a well-programmed ML-based prediction engine to help the companies understand the trends and prepare for them better. Scalability To handle the ups and downs of the demand cycle without adversely impacting the customers and the sellers. Customer Support Customer support that is efficient and quick to resolve issues. Packaging and Branding Providing that personal touch to the packaging can go a long way in creating the impression one needs in the customers’ eyes. All fulfillment companies provide packaging services, but only the best fulfillment companies go the extra step to ensure special packaging for special products. Certifications Never compromise on quality, and a good check of that is the company's qualifications. Transparency and visibility The best fulfillment companies ensure that the sellers have the transparency they are entitled to. The sellers and end customers alike have complete visibility of where the package is and are intimated of any discrepancies or issues. Which are the 10 Best eCommerce Fulfillment Services? WareIQShipwayShopify Fulfilment ServicesDHL eCommerce FulfilmentDelhiveryFlipkart FulfillmentFulfillment by Amazon (FBA)EshopboxShipDelightPickrr Plus The Indian eCommerce Marketplace fulfillment shows no signs of slowing down and will not for a long time to come. Thus, one must understand who are the key and best players in the market and decide on which of these best fulfillment companies for eCommerce & D2C players in India should approach to grow their business: WareIQ Source Established in 2019, WareIQ, a Y-combinator backed startup, has rapidly grown to be the leading provider of full-stack eCommerce fulfillment tech solutions for some of the most reputed brands in India. WareIQ offers a full-stack platform for eCommerce companies to enable same-day delivery and next day delivery to customers – an Amazon Prime-like experience but accessible to everyone. 7 Benefits of choosing WareIQ for eCommerce fulfillment services are mentioned below: Maximize share of stock eligible for same/next day delivery using decentralised fulfillmentDecrease inventory by 40% and drive revenue by 10% with 80%+ regional utilisation using WareIQ Inventory & Network plannerIncrease item availability to 99%+ through efficient inventory managementGrow your business by 3x in a year by leveraging WareIQ solution – fulfillment infrastructure, Inventorymanagement capabilities and Full-stack technology platformRTO Prediction & insurance through RTO ShieldCreate the best post-purchase experience using AppstoreSame day delivery using WareIQ Rush, leading to higher customer satisfaction, reduced cost & near zero RTO% No minimum order quantity requirements make it suitable even for eCommerce firms having low order quantities to take advantage of the latest trends such as next day delivery and same day delivery. The onboarding process is simple, convenient, and less time-consuming, while the pricing policy is clear and transparent. WareIQ also undertakes strict safety precautions at its warehouses and complete ownership of the operations, thereby minimising the risk exposure of WareIQ customers. Shipway Source Shipway is a newcomer that specialises in offering dependable and affordable shipping services to eCommerce businesses. This eCommerce courier services provider allows you to focus on business operations, ensuring that your customers receive the finest shopping experience. Services offered by Shipway are listed below: Has already partnered with 30+ eCommerce couriers. Currently provides an end-to-end shipping automation solution for fulfillment and logistics to over 12,000 eCommerce retailers.Pan India warehouses and fulfillment centers You Can Also Check: List of Shipway Alternatives Shopify Fulfilment Services Source The Indian arm of this Canadian company offers end-to-end fulfillment solutions for eCommerce companies. The services provided by them are as follows: 90 day trial periodInventory Management: Recommendations for inventory storageSame-day fulfillment: Orders received by 1600 Hrs are shipped on the same dayOmnichannel capability: Caters to eCommerce stores and orders from social networking platforms.Pricing: $79 / month for the standard module.You can simultaneously check Best Shipping Software for Shopify in 2024 DHL eCommerce Fulfilment Source The known international courier service has been present in India since 1979 and has an established national network of warehouses and last-mile delivery. The services provided by DHL are: Warehousing: Pan India warehousesInventory Management: A fulfillment portal with access to inventory levels and snapshots/reports.International Deliveries: For sellers with a significant chunk of cross-border sales.Minimum Orders: Country-specific minimum orders per day Delhivery Source Established in 2011 and entered the Unicorn club of India, this eCommerce Fulfilment company has upgraded warehouses to provide end-to-end fulfillment solutions. Warehousing: 75 fulfillment centers across India and integrated with courier partners for last-mile delivery.Inventory Management: Have a proprietary WMS and provide inventory management services.Separate channels for B2B and B2C customers. Flipkart Fulfillment Source Flipkart requires no introduction, but few know about the fulfillment services they offer. These services include: Fulfillment center spaceFaster delivery of productsQuality check by Flipkart expertsPackaging that will delight the end customersFlipkart Assured badgeSeamless order processingInventory placed across multiple fulfillment centres Fulfillment by Amazon (FBA) Source The pioneer of eCommerce fulfillment, this heavy giant has set the industry standard for fulfillment services. Though many eCommerce companies have benefited from Amazon’s same day/next day delivery, those with a less regular rate of orders tend to suffer. Additionally, the same day/next-day delivery is available only for registered vendors. Attributes of Amazon’s fulfillment services are below: 60 fulfillment centers across 15 states in IndiaMarket access to MSME, craftsmen, and artisansAmazon’s A-to-Z GuaranteeThree months trial periodDashboard with up-to-date technologies for tracking. Eshopbox Source This Gurugram based company was set up in 2015, focusing on end-to-end eCommerce fulfillment. It focuses on helping pure-play digital sellers and D2C companies handle and solve inventory, warehousing, and logistical issues. The following are some services and features of Eshopbox: Customers use web-based software called “Eshopbox Workspace.”A nationwide network of warehouses with tie-ups with regional carriers.The software can integrate with major players like Amazon, Flipkart, etc.Additional offerings for D2C customers on specific websites for D2C growth.The monthly subscription fee starts at INR 15,000. ShipDelight Source ShipDelight has over 55 years of consolidated experience in the shipping and distribution industry. The founders of ShipDelight have supreme knowledge about how to solve the many problems related to order fulfillment and seek to fully integrate the requirements of eCommerce retailers and the logistics and fulfillment services that are provided by the company. Services offered by ShipDelight are listed below: Services more than 26,000 in the country.Offers services such as order management, branded tracking, shipping automation etc.Provides same and next day delivery.Offers the lowest rates in the industry at ₹25 per 0.5 kgs of inventory shipped. Pickrr Plus Source Pickrr was founded in 2015 with a vision to make shipping simple and seamless for businesses across the globe. Pickrr has started end-to-end eCommerce warehouse fulfillment services under the brand name - Pickrr Plus Fulfilment. Some of the Pickrr Plus’s notable features include: 24-48 hour delivery to the customerZero weight discrepancyUp to 5% reduction in RTONo capital investment in the warehouse Read our blog on Pickrr vs Shiprocket vs WareIQ to understand how WareIQ offers the best fulfillment platform among the 3. Elevating E-Commerce Fulfillment for Competitive Advantage You want an ecommerce fulfillment partner that can consistently supply services to meet and exceed KPIs. The usefulness or strength of two-day delivery as a competitive advantage has begun to decrease with the introduction of same-day and two-hours or less delivery possibilities. This is because current customers no longer perceive these alternatives to be fast enough. As a result, growth-minded e-commerce companies are progressively shifting to quick delivery, since this is a tried-and-true method for improving customer experience and boosting client acquisition and retention.If speed is important, look for a micro-fulfilment-based solution that leverages tiny warehouses (or micro-fulfilment centres) in highly populated urban areas to reduce time/distance to the end consumer. Because a delivery courier may therefore deliver one order at a time (point-to-point) instead of hundreds of orders by the truckload, having your inventory hyperlocal to clients can make the last-mile delivery experience extremely speedy. Revolutionizing E-Commerce Fulfillment with Micro-Fulfillment Centers Most warehouse ecommerce fulfillment services are often performed on big warehouses on the outskirts of cities, however, modern-day fulfilment solutions utilise a network of small-scale warehouse ecommerce fulfillment centres known as micro-fulfilment centres. These micro-fulfillment centres are located in metropolitan regions and rely on automation to meet the demands of consumers while also meeting the aims of quicker and more sustainable delivery across many geographic locations. Although traditional 3PLs and e-commerce fulfillment center services have some overlap, most 3PL companies focus on providing basic logistics functions (pick and pack, warehousing, distribution, etc.), whereas fulfillment center services offer more comprehensive services, such as customer support and returns. Another significant difference is the proximity of these contemporary e-commerce fulfilment services to end clients, which allows them to employ eco-friendly transportation (walkers, bicycle messengers, and electric cars) and decrease the need for wasteful cardboard packing. This, on the other hand, is not achievable with a regular 3PL. Ecommerce fulfillment providers specialise in order processing and delivery for online retailers. Receiving and storing goods, processing orders, choosing and packaging, inserting packing slips, and shipping are all part of this procedure. Order processing services are provided by several ecommerce fulfilment suppliers. Choosing the Right E-Commerce Fulfillment Provider When it comes time to process your online orders, you want the fulfilment centre to get them out the door and to your customers as soon as possible. When deciding which ecommerce fulfillment providers to choose, fulfilment speed is critical. When it comes time to choose an ecommerce fulfillment center for your company, keep the following ideas in mind. You will then employ the fulfilment services firm that will work best for your organisation and provide the services you require. Fulfillment.com can manage huge order amounts if you conduct a significant volume of company and wish to look at fulfilment businesses other than Amazon FBA. If you are a high-volume international ecommerce firm, Fulfillment.com might be even more beneficial as an ecommerce fulfillment center.You may limit your ecommerce fulfillment center alternatives by analysing all of these factors and how they pertain to your specific organisation. You will then be able to choose the appropriate services provider to assist your firm in meeting its diverse sales goals.Finally, it comes down to selecting the best fulfilment operation that can meet your specific requirements. You must also ensure that they interact easily with your ecommerce platform. You must also examine the sort of fulfilment you want and the quality of customer care you desire.They have software that links to your website, and after an order is placed, they assemble it into a box, scan it, and ship it off. And all of this data is relayed back to your website. Assume you're selling shampoo. You most likely have different sizes of bottles and smells. You can send them all to your fulfillment warehouse. They will select the size, smell, and quantity of your customer's order and pack it into a shipping box after they get an order. Navigating E-Commerce Fulfillment: Key Strategies and Concepts Seamless connections, multi-channel fulfilment, numerous fulfillment warehouses, and simple returns administration are some of the greatest fulfilment business characteristics. You should also ensure that you can fit everything within your monthly budget. When it comes to sending items quickly, location is critical. The most effective approach to shipping is to employ a 3PL with numerous fulfilment warehouses. You may avoid sending to the most expensive shipping zones by minimising the distance a shipment travels. This also shortens travel times and lowers freight costs. It's best to choose a 3PL that has fulfilment warehouses in significant hubs and cities near your target customer's location. Merchants in great locations have the opportunity to reach a higher number of customers.Modern terminology for a packing warehouse includes fulfillment house and fulfillment centre. But, what is a fulfillment centre? A fulfilment centre is a third-party service provider that processes and sends items ordered by your consumers. eCommerce fulfillment manages the logistics of delivering an online order to a customer's door, removing the need for you to box, address, and ship each item individually. Now that we know what is a fulfillment center, another question that pops up is how to use a fulfillment center? You must first save your product inventory with the fulfilment provider before using a fulfilment centre. When you get an order through your website, you alert the centre, which locates the ordered item, prepares it for delivery, and works with a shipping provider to have it delivered to your consumer. From the customer's perspective, your ecommerce site is the only point of interaction. These order fulfilment services are provided by a range of firms. Some services, such as Fulfilment by Amazon, are exclusively available to sellers that administer their online storefronts through specific platforms. Others, such as FedEx Fulfilment, are integrated with other logistics services, whereas Floship or James and James Fulfilment are provided by firms that specialise in third-party ecommerce fulfilment operations. Key Considerations for Selecting E-Commerce Fulfillment Services in India You should be able to choose the best "E-commerce services India" now that you understand the benefits. There are several fulfillment services India on the market, but selecting the wrong one might have a detrimental impact on your business and income.A warehouse that provides kitting services might be an excellent addition to your E-commerce services India. To increase the value of your product, fulfilment services for E-commerce might include customised labelling or just-in-time assembly.Because most ecommerce fulfillment India service providers ship in bulk, they may be eligible for lower shipping rates from freight firms. Check to see whether you are eligible for such savings. While you may presently only sell to domestic clients, why limit your future opportunities? The e-commerce business has enormous worldwide sales potential. Choose an ecommerce fulfillment India service provider who can help you take your online store to the next level Conclusion Now that you have looked at the best eCommerce fulfillment services in India and discussed some common problems with eCommerce fulfillment companies, you can well comprehend why it is crucial for you to make the right choice when selecting eCommerce fulfillment services for your business. When Should you Consider Changing your Fulfilment Provider? There are a lot of things that can hold you back when it comes to fulfillment providers. Here are some of the prominent signs that are an immediate red flag. The cost of your logistics is rising but not your profits. Your inventory is not in the right place at the right time to cater to the increasingly distributed demands of your customers.You are repeatedly failing to make those deliveries on the committed timelines.You see a rise in cancellations and return of orders.The customer reviews and ratings are plummeting. Remember that these ratings are heavily influenced by how the product is delivered to them by your 3PL partner.You are planning to scale your business to new cities but facing challenges in the same.You seem to miss out on the latest technologies and order tracking/reporting software that can collect key metrics and optimize your supply chain. All these observations are a direct result of how your 3PL provider manages your logistics. Once you notice that things are not working as expected, it is time to change your strategy and look for a new partner. So, it is best to trust WareIQ for the best eCommerce fulfillment services in India. WareIQ is one of India’s leading eCommerce fulfillment companies in India that uses an advanced technology platform to enhance the eCommerce experience of multiple online sellers. We have a fully-fledged, well-designed, and intuitive app store that consists of a vast variety of downloadable apps that enhance the productivity of different eCommerce services, depending on the requirements of each retailer. A few of the features that the apps have are listed below: Post-Purchase Notifications Retailers can send engaging notifications through email, SMS, and Whatsapp to keep their customers informed about their order status until it is delivered to their doorstep. Customisable Email Editor With our custom email editor, sellers can tailor every email according to their preferences, circumstances, and content. Just like any other text editor, you can edit the text, font, colour, size, and much more. Real-Time Updates Customers automatically receive updates about their order in real-time, such as when an order is on a new phase of the fulfillment process or if and when any delivery delay or issue arises, so that customers are not left wondering about where their order is. Incentivize Return Customers Businesses can encourage customers to return through customised product suggestions, either based on their previous orders through AI-based predictions or manually, such as when there is a product promotion running and the company wants to increase its visibility. Optimise After-Sales Interaction We offer retailers the ability to access customizable email and workflow templates, that can be automated based on multiple trigger factors. We also offer multi-lingual support for email communication. Branded Tracking Pages We offer highly customisable branded tracking pages that can be inserted with product suggestions, a description of the company and its goals, links to social media pages, and much more. This encourages customers to spend more time on the page and can even lead to additional sales. Order Analytics We record a vast array of order analytics that can be analysed to identify which processes and interactions are successful, so they can be maintained and which aren’t, so they can be improved and streamlined. Best Ecommerce Fulfillment Services India FAQs (Frequently Asked Questions) What is an eCommerce fulfillment service?Ecommerce fulfillment refers to the process of getting a customer's order delivered once they place it online. Receiving and storing goods, processing orders, picking items, packing boxes, and finally shipping them to the customer are all part of this supply chain. What is the approximate cost of a fulfillment service?According to a survey by FulfillmentCompanies.net, companies providing fulfillment service charge anything from $8 to $40 per pallet per month to keep your products, with the average cost being $14.79 per pallet. Do I need to hire a fulfillment company?Outsourcing operations to a fulfillment company gives eCommerce companies access to a network of fulfillment centers across the country without any upfront investment in infrastructure. Using a fulfillment center allows you to cut inventory and delivery costs while still providing excellent service to your consumers. You might think of outsourcing fulfillment as an extra cost, but it's more realistic to think of it as a way to save money for your company. What do you mean by outsourced fulfillment?Outsourced order fulfillment is when a company hires a third party to handle some or all of the order fulfillment process, such as inventory storage, packaging, and delivering orders. Third-party logistics services, or 3PLs, offer all of the services needed to completely outsource your fulfillment services. How do I outsource shipment with WareIQ?You can Submit your request for a quote here. Which are the Best eCommerce Fulfillment Services in India?• WareIQ• Shipway• Shopify Fulfillment Services• DHL eCommerce Fulfillment• Delhivery

February 10, 2023

Pickrr vs Shiprocket vs WareIQ: Detailed Comparison to Help You Choose the Right 3PL Fulfillment Company in 2024

The eCommerce industry has taken the world by storm and this trend has been amplified in India’s already fast-growing economy. eCommerce retailers need to constantly find ways to improve their services, adapt to the latest trends and adopt advanced technological solutions to provide the best possible experience to their customers and differentiate themselves from their competitors. This is where 3PL fulfillment companies can tremendously help online sellers step up their game and provides access to resources and technology that they made not have had before. Of course, quality facilities come at a cost and retailers need to find a balance between obtaining help to the facilities they require and finding a cost-effective solution that won't break the bank. Let's compare 3 of the leading 3PL fulfillment companies in the business, Pickrr vs Shiprocket vs WareIQ, and find out which one strikes the best balance between provision of the best facilities and technology and competitive pricing. What are the Main Challenges Faced by eCommerce Retailers in 2024? COD As Preferred Payment Option This is a problem specifically faced by Indian eCommerce retailers as there are large swathes of the country, especially in remote rural areas, that don’t have access to credit cards and online payments such as UPIs. Their preferred method of payment is cash, which can be a hassle for eCommerce retailers to collect as the payments become susceptible to theft, and perishability and requires the delivery partner to collect them. Low Internet Penetration Due to a large number of people living in rural areas, it becomes quite difficult for eCommerce firms and their 3PL fulfillment partners to implement cutting-edge technologically advanced facilities due to a lack of mobile and internet infrastructure. Many regions also suffer from poor connectivity. This is improving at a rapid pace but should be taken into consideration as it still impacts retailers in the current day and age. High Product Returns Rate Since India is a rapidly growing economy, there is a significant portion of the population that are still getting accustomed to eCommerce retail and online shopping. This means that they don’t know what to expect when they order products and when it finally arrives at their doorstep, it may not meet their expectations. Thus, due to the relatively relaxed return policies of many eCommerce retailers, they are able to return the product, either for an exchange or to get their money back because they suffer from buyer remorse. These returns increase logistical costs for eCommerce girls and have a massively negative impact on their profit margins. Incorrect Delivery Addresses This is a very big challenge for eCommerce companies as a large portion of delays and unfulfilled orders come from delivery addresses not being provided correctly. Since India is a large and geographically diverse country with challenging infrastructure, wrongly entered delivery addresses can add a significant amount of time and money to each order that is affected by this. Lack of Proper Infrastructure India is improving every day in this regard but still has a large amount of unpaved and pothole-ridden roads, inadequate signage and heavy traffic, consisting of large trucks, bullercarts and everything in between. This can cause delays and result in time and money being lost, in addition to customers being dissatisfied because their orders didn’t get delivered on time. Even in urban areas, the infrastructure is not much better and this can have a significant impact on the efficiency of your fulfillment services. Lack of Security This is one of the most important challenges to tackle for eCommerce businesses and their fulfillment partners as they seek to deliver goods to customers in the best possible condition to avoid negative feedback and dissatisfaction. Security risks include pillaging of goods in transit, accidents due to poor infrastructure, theft and a lot more. Fulfillment companies need to invest significant resources to mitigate such risks as they can have dire consequences for the business. Complex Logistics and Supply Chain Processes In order for eCommerce retailers to compete with their rivals, they must seek to sell their products on as many channels and platforms as possible. Managing one channel is hard but managing multiple channels can be an unforgiving task even for experienced retailers. Partnering with 3PL fulfillment companies can mitigate these complex processes by providing access to advanced technology and software solutions that are able to chalk out the simplest and most cost-effective method that processes can be done. [contactus_lilgoodness] 6 Ways eCommerce Fulfillment Companies Can Provide Solutions to These Problems Increasing Order Fulfillment Speeds With the advent of same-day, next-day and even 10-minute delivery services, customers are spoiled for choice and anything less could cause major dissatisfaction. 3PL fulfillment companies such as WareIQ provide all of these services, in the most efficient and cost-effective way, devoid of any hassle to eCommerce businesses who partner with them. This allows retailers to stay competitive and ensure that their customers are receiving industry-leading standards when it comes to the speed at which they receive their orders. Providing Warehousing Facilities and Fulfillment Centers Warehousing facilities are of the utmost importance for small to mid-sized businesses that do not have access to storage facilities and who also have limited budgets. 3PL fulfillment companies provide a solution by providing a nationwide network of warehouses and fulfillment centers, that are equipped with all the latest technology and an abundance of storage space to ensure that your products are stored in the most secure and efficient way possible. They also rely on technology to manage inventory and provide suggestions for product storage to minimize any errors and delays. Providing Access to Advanced Software Solutions and Integrations 3PL fulfillment companies rely heavily on state-of-the-art software solutions. Companies like WareIQ offer in-house software to manage your inventory, track your orders, forecast future demand and supply of products, analyse which products are selling the most and least so that they can be placed accordingly and much more. It would be very difficult for eCommerce retailers to gain access to these software solutions on their own, so partnering with fulfillment companies helps them to stay on top of the technological heap and master their eCommerce business models. These companies also enable integrations with multiple fulfillment platforms such as Amazon and Shopify so that you can keep a track of all your orders and customers, in one place. Providing Reverse Logistics Management Facilities Product returns are an undeniable reality in eCommerce retails so sellers should arm themselves with all the facilities that enable them to be dealt with in the most efficient and cost-effective way possible. Reverse logistics is like a supply chain, but in reverse, where returned products have to be picked up from the customer, assessed for any damage and transported back to the warehouses or fulfillment center, in the shortest time possible. Fulfillment companies take care of the entire process and ensure that any wastages or delays are limited and sellers can get back returned goods in the best possible condition, so that they can be resold to another customer, either as a new or refurbished product. Reducing Logistical and Operational Costs The primary goal of every business transaction, whether online or offline, is to maximise profit and cut down on losses. This is easier said than done for small to mid-sized businesses that cannot benefit from economies of scale and have to manage the entire fulfillment process on their own. This is where dedicated fulfillment companies can significantly help to reduce the logistical and operational costs of a business by streamlining multiple resources to get the most efficient results and save the most money on each. All these savings add up and are a huge boon to any eCommerce retailer. Providing transparency to clients and their customers Tracking facilities are extremely important for any eCommerce company, especially ones that deal with multiple orders being shipped to different corners of the country and even more so, for their customers to keep track of every stage of the order process so that they will have a favourable view of the delivery experience. This results in more efficient monitoring of the status of every order and more satisfied customers, who will spread the word of the positive engagement with your business, either through word of mouth, reviews or social media. About WareIQ WareIQ is a category-defining, best-in-class full-stack eCommerce fulfillment tech platform (with inbuilt inventory planning, order management & shipping system) for modern brands to accelerate online sales, expedite revenue growth and profits with same-day and next-day delivery. WareIQ does not only help you reduce your logistic costs but also reduce your delivery timelines – this could be the game-changer your business needs! A few of the outstanding features of WareIQ are as follows: Fulfillment InfrastructureFCs present across tier-1, 2 & 3 citiesRapid ramping up of FCs as required (21 days to go live)Warehouse of various sizes/capacities availableTemperature controlled fulfillment centersDark stores for inventory placement near demand centersInventory Management & Network DesignRecommendations to decrease inventorySegment & clean product portfolio to concentrate on products which create most profit & increase sell-throughAutomating replenishment of stockInventory transfer requests from one warehouse to another through tech platformFlagging of inventory for liquidationOptimize fulfillment network with network designer to store inventory closer to customers for same/next day deliveryFull-stack Technology PlatformManage orders coming from multiple sales channelsTrack orders across various segments – Ready to ship, shipped etc.Courier Recommendation engine to prioritize on speed/costSnapshot of order & revenue fluctuations for analysisTrack pickups, shipments & billing informationWareIQ RushOffer same day delivery using a network of pan-India fulfillment centers, urban dark stores & hyperlocal services, all at no MOQ or distance-based billing About Shiprocket Source Shiprocket is a shipping aggregation company that operates out of India. Founded in 2012 and headquartered in Delhi, its platform enables eCommerce retailers to partner with different carriers, based on their own requirements and multiple other aspects, and allows partners to automate a variety of processes in their business. The company processes more than 200,000 shipments a day and has partnered with retailers, across more than 200 countries. Shiprocket offers integrations with a variety of shipping companies. Some of Shiprocket’s services include: Order Management: Allows clients to manage orders across the entire process of creation, processing and tracking.Cost Estimation: Allows clients to estimate costs and demand for future dates.Shipping Aggregation: Allows clients to take advantage of the services of courier companies that have integrated with Shiprocket, at pre-negotiated rates.Multi-channel integration: Shiprocket integrates with popular e-commerce platforms like Amazon, Flipkart, and Shopify, allowing businesses to manage their shipping process from a single dashboard.Advanced analytics: Shiprocket provides insights and analytics on shipping performance, helping businesses make informed decisions about their shipping strategy.Customer support: Shiprocket offers 24/7 customer support to assist businesses with any shipping-related queries or issues. About Pickrr Source Pickrr is an eCommerce logistics and courier service company that was founded in 2015 and is currently headquartered in Bangalore. Pickrr seeks to differentiate itself from other courier services by implementing technology such as AI and ML-based software for smart delivery partner allocation, a courier aggregation that mitigates the need for manual processes in the first-mile phase of the delivery and much more. A few features offered by Pickrr are listed below: Early Cash on Delivery (COD): This helps businesses receive payments continuously and remittance happens after 2 days.Tracking Facilities: This feature provides updates to both the buyer and seller on the status of the order in real-time.Separate Accounting Manager for Each Customer: Pickrr provides a separate dedicated account manager to each user which helps them to get attention and assistance whenever they require it. You May Like: Ithink logistics vs Shiprocket vs Wareiq Pickrr vs Shiprocket vs WareIQ: 10 Key Differences in Services and Features in 2024 Pickrr vs Shiprocket vs WareIQ: Core Offering Pickrr: Pickrr's core offering is primarily shipping and courier services. It has partnered with multiple major shipping brands to provide services to most places within India and over 220 locations outside India as well. Shiprocket: Shiprocket’s core offering is centred around shipping and distribution services tailored for eCommerce retailers and also offers integrations with a host of other fulfillment platforms. WareIQ: WareIQ’s core offering is primarily fulfillment services that take advantage of its technology-based offerings such as WMS, marketplace integrations, ML-based prediction engine for smart inventory placement, and access to pan-India fulfllment centers & last-mile delivery partners. Pickrr vs Shiprocket vs WareIQ: Customer Onboarding Time Pickrr: Quick customer onboarding is offered but an exact timeline is not specified. Shiprocket: Shiprocket also offers quick onboarding, but the exact timeline is unknown WareIQ: Customer Onboarding happens rapidly in just 7 days. Pickrr vs Shiprocket vs WareIQ: Pricing Pickrr: Pickrr offers 3 pricing plans - below 1000 orders that starts at Rs. 29 per order, between 1000 to 5000 orders that starts at Rs. 26 per order and above 1000 orders which starts at Rs. 22 per order. Shiprocket: Shiprocket claims to offer some of the most competitive prices in the shipping industry and offers discounts of as much as 50%. WareIQ: WareIQ offers reduced pricing compared to its competitors in addition to cost-effective features like billing per usage and no additional down payments in addition to customers not having to spend extra on external WMS and shipping software as it offers in-house solutions for these requirements. Pickrr vs Shiprocket vs WareIQ: Technological Features Pickrr: Pickrr has technological features such as an AI and ML software platform, software integrations, automated first-mile delivery, WMS capabilities and much more. Shiprocket: Shiprocket also offers advanced technological solutions such as NDR Management, automated shipping services, order tracking facilities, SMS notifications and a recommendation engine. WareIQ: WareIQ seeks to be known as a technology company, just as much as a fulfillment company and offers advanced technological features such as a custom Warehouse Management System (WMS), decisive inventory tracking software with WhatsApp and SMS updates and a command center with dashboard access for customers to keep an eye on important metrics of the business. Pickrr vs Shiprocket vs WareIQ: App Store Pickrr: Pickrr, like Shiprocket, has neither an app store not offers app support but does offer API integrations. Shiprocket: Shiprocket does not have its own app store or offer app support. It does offer API integrations. WareIQ: WareIQ provides a well designed, intuitive and easily navigable app store with a whole suite of downloadable apps to enhance the fulfillment experience of users and their customers by consolidating branded tracking solutions, suggestions to improve efficiency in different areas, notification, customer feedback, and RTO insurance in one centralised location. Pickrr vs Shiprocket vs WareIQ: Services Offered Pickrr: Pickrr offers services such as shipping and tracking facilities, order fulfillment, early COD orders, automated first-mile delivery, inventory management and much more. Shiprocket: Shiprocket offers a wide variety of services such as zero monthly fees, no minimum shipment requirements, API integrations, packaging, prepaid COD and much more. WareIQ: WareIQ offers a vast range of services such as B2B fulfillment, Amazon FBA preparation, Seller Fulfilled Prime, Flipkart preparation, Nykaa fulfillment, fulfillment centers, WMS, nation-wide distribution network, same-day delivery, packaging services, inventory management, order tracking software and much more. Pickrr vs Shiprocket vs WareIQ: Integrations Pickrr: Pickrr is primarily a shipping service and offers integrations with platforms such as Woocommerce, Shopify, Magento, Opencart, Sumtracker and others to be able to sync order, inventory management and shipping data across all of them. Shiprocket: Shiprocket offers software integrations to most of the major global fulfillment platforms such as Amazon Fulfillment, Shopify Fulfillment, Magento and others, which comes with benefits such as tracking facilities across platforms, inventory management, data syncing and much more. WareIQ: WareIQ offers WMS integrations to multiple world-renowned B2C & B2B marketplaces such as Flipkart, Amazon, Myntra, Meesho, & website builders like Shopify, Magento and many others. This allows users to seamlessly import and export user data, manage inventory and keep track of orders, across multiple platforms. Pickrr vs Shiprocket vs WareIQ: Unique Selling Point (USP) Pickrr: Pickrr seeks to provide delivery even to the most isolated parts of the country in a timely and efficient manner. Pickrr currently services more than 29000 pin codes in India. Shiprocket: Shiprocket provides some of the most cost-effective shipping rates in the industry and offers seamless integration with multiple other platforms. WareIQ: WareIQ offers a full-stack granular platform, which means that they offer solutions at every stage of the supply chain, with customers being able to opt for the specific services that they require starting from warehousing, packaging, inventory management, order tracking, shipping etc. Pickrr vs Shiprocket vs WareIQ: Packaging Pickrr: Pickrr offers packaging facilities for transporting orders to customers but lacks customization abilities. Shiprocket: Shiprocket provides branded packaging services as per their customer's requirements. WareIQ: WareIQ offers the choice between branded WareIQ packaging, custom packaging as per the requirements of their clients and standard packaging. Pickrr vs Shiprocket vs WareIQ: Cold Storage Facilities Pickrr: Pickrr doesn't provide cold storage facilities. Shiprocket: Shiprocket provides cold storage facilities in their warehouses. WareIQ: WareIQ provides cold storage facilities in their warehouses. Pickrr vs Shiprocket vs WareIQ: Feature Comparison Table [Updated 2024] [table id=28 /] Suggested Read: NibusPost vs Shiprocket vs WareIQ: Which is Better? Conclusion: Why Are Online Retailers Switching to WareIQ from Shiprocket and Pickrr for Their eCommerce Requirements in 2024? As seen above, eCommerce retailers are faced with many challenges and need to find a way to make their services as appealing as possible to their own customers and also stay within budget. There are multiple fulfillment companies available that provide a range of services and it is up to you to identify which companies' services coincide with your requirements. That being said, as we have learned above, Shiprocket vs Pickrr vs WareIQ is a tough choice. However, if you are looking for a full-stack fulfillment service, WareIQ is the best eCommerce fulfillment platform available in India. WareIQ offers a host of different services that can benefit every aspect of your business and also provides these services in a full-stack platform, so that you can opt for whichever service you require, without needing to purchase services that you don’t need. Moreoever, Pickrr, has also recently been acquired by Shiprocket in 2022. Pickrr's advanced logistics platform, which includes features such as real-time tracking and route optimization, has been integrated into Shiprocket's platform to enhance the shipping experience for its customers. This acquisition was a strategic move for both companies and was expected to bring significant benefits to their respective stakeholders. It is not uncommon for acquisitions and mergers to result in disruptions and challenges for retailers, especially if the two companies have different systems and processes in place. Some potential issues that retailers are currently facing due to Pickrr's acquisition by Shiprocket include: Changes in pricing: With the integration of Pickrr's technology and services, Shiprocket has changed its pricing structure, which has impacted retailers' budget and profitability.Disruptions in service: The integration process has led to temporary disruptions in service, causing delays and inconveniencing retailers and their customers.Learning new systems: Pickrr's clients have to adapt to Shiprocket's new systems and processes, which is time-consuming and require additional training.Loss of personalization: Retailers who were previously working with Pickrr have lost the personalized service and support they were receiving, as the company is now part of a larger organization. Hence, WareIQ can solve all the issues listed above in case you currently want to switch from Pickrr or Shiprocket. WareIQ provides a horizontal fulfilment platform, built on top of a decentralised pan-India fulfilment network. This network consists of state-of-the-art fulfilment centres and integrations with national, regional and hyperlocal shipping partners, covering 27000+ pin codes. Sellers send their stock to WareIQ’s regional distribution centre, post which based on analytics-based insights, WareIQ stores inventory closest to end customers to enable next/same day delivery, and optimization of SLAs. [signup] Pickrr vs Shiprocket vs WareIQ: FAQs How is WareIQ’s Fulfillment Platform different from other 3PL companies?WareIQ’s analytics-enabled technology platform functions as the central command center for all your logistics operations. Order management, inventory management, warehouse management & shipping management – all are possible through WareIQ’s platform. Why do businesses opt to partner with 3PL fulfillment companies?Some businesses that don’t have large amounts of resources, labour, finances and technical know-how opt to partner with 3PL fulfillment companies because they can offload the entire order fulfillment process to them for a specified fee while they can focus on core aspects of the business such as marketing and R&D. What are the factors you need to consider when choosing a 3PL fulfillment provider?A few factors that you would need to know to make your decision easier are listed below:- Your own requirements- The demand levels your company has- The order volume you receive- The nature of your products- Your financial capabilitiesPost this, you need to identify which company best coincides with your requirements and make a decision. Pickrr vs Shiprocket vs WareIQ: Which one is the best eCommerce fulfillment company in India in 2024?As mentioned above, you would need to assess your own requirements and capabilities before making a decision. While all of them provide a vast array of services, WareIQ’s core offering is eCommerce fulfillment while Pickrr & Shiprockect specialise in providing eCommerce shipping solutions only. Although, Shiprocket has ventured into fulfillment services too from 2022, they are mostly preferred by entry level segments and lack efficient customer support services.But, WareIQ focusses extensively on seller enablement services and quick resolution of customer complaints. WareIQ provides a full stack eCommerce fulfillment platform enabling same/next day delivery through its vast network of fulfillment centers, urban dark stores etc. It also offers supply chain productivity applications that enhance post shipping experience, which helps it edge out the competition because of its unified multi-channel fulfillment platform. Does WareIQ offer only order fulfillment?No. WareIQ offers a whole range of eCommerce services ranging from fulfillment centers and inventory management to a robust tech platform & WMS software for inventory planning & management and reverse logistics and everything in between. Are Pickrr and Shiprocket the same company?Yes, Pickrr was acquired by Shiprocket for 200 million $ in 2022, and Shiprocket currently holds a majority stake in Pickrr.

February 09, 2023

10 Best Shiprocket Alternatives and Competitors for eCommerce Businesses in 2024

The eCommerce space is rife with competition, both in terms of retailers pining for business from customers and 3PL companies battling it out to be the fulfillment partners for these retailers. Shiprocket has become synonymous with providing third-party fulfillment services to eCommerce sellers. It is primarily a shipping aggregation firm that was founded in India and is currently based in Delhi. Since its inception in 2012, it has given retailers access to multiple carriers, has allowed them to automate a significant portion of their operations and allows them to tailor services according to their users’ preferences. The company currently has partners in more than 200 countries and processes upwards of 200,000 orders a day. However, there is often a case to be made for retailers to seek Shiprocket alternatives based on their requirements, financial resources and locations they operate in. Each 3PL company often performs better than its competitors in different segments of the eCommerce fulfillment chain so it is up to companies to decide which one is the best fit for their precise requirements. In this article, we will take a look at the reasons that companies search for Shiprocket competitors and other options, the top 10 Shiprocket alternatives and a feature comparison of each. Top 5 Reasons Companies Search for Shiprocket Alternatives Additional Service Requirements While Shiprocket may be known for its shipping services, it isn’t always the best option for transporting high-end commodities such as jewelry or expensive electronics and bulky products such as furniture and large appliances because its operations are centered around standardized packaging which is best suited towards non-perishable items such as clothing and smaller electronic items. If a retailer deals in expensive or perishable products that require special packaging and careful handling, in addition to other services that might be required by specialized goods, it can pay dividends to opt for Shiprocket alternatives that offer these services. Specific Industry-Related Services Shiprocket is responsible for transporting a large number of items that span many industries such as clothing, electronics, consumer goods, and much more. However, the company does not offer services that are required by specific industries such as cold storage facilities and ultra-fast delivery. If the nature of the industry a retailer operates in is such that their products need to be refrigerated or stored in a specific way such as groceries, food & beverages, and breakable items, it may be prudent for them to seek Shiprocket alternatives that offer these industry-specific services. Growing Number of Operations It would benefit retailers to look for Shiprocket alternatives if their business is growing and expanding its services and product range rapidly. While Shiprocket commands a relatively low cost for initial setup, prices can quickly rise as retailers need to take advantage of more services and have more orders to fulfill. There are many Shiprocket competitors that offer more competitive rates and faster shipping services. Quicker and More Frequent Delivery Services There are many Shiprocket alternatives that provide ultra-fast shipping and distribution services at lower rates than Shiprocket. With customers getting accustomed to next-day, same-day and even 10-minute delivery, retailers who require rapid delivery speeds would be better suited to partner with a company that offers these services. Additionally, it would greatly benefit retailers who sell their products across the country, to take advantage of services such as micro fulfillment centers and a nationwide network of warehouses so they can place their inventory in close proximity to areas of high demand and transportation facilities. All these factors will greatly aid retailers to increase the speed at which their customers receive orders and in turn, will increase their overall satisfaction. Enhanced Customer Satisfaction There are many Shiprocket alternatives in India that offer advanced customer support facilities such as 24/7 customer care, automated chatbots, and branded tracking pages with contact information, in addition to many others. Retailers who require heightened customer support services would be better off by partnering with a company that offers all these facilities so that their customers would always receive priority and would never be left wanting in regard to queries, issues, or company-related communication. 10 Best Shiprocket Alternatives & Competitors in 2024 WareIQ Source WareIQ is one of India’s most rapidly expanding eCommerce fulfillment companies that uses technology as a central pillar to enable multiple eCommerce services such as order fulfillment, inventory management, ultra-fast delivery services, customer care, reverse logistics, and much more. The company is Y-Combinator backed and was founded with the aim of bringing ultra-fast delivery to every pin code in India by building a vast infrastructure of fulfillment centers and dark stores across India that enables eCommerce sellers to store inventory closer to their customers. The company has many unique features such as a custom WMS that can integrate with multiple eCommerce selling platforms, an app store where users can download various apps to enhance their experience, and an RTO shield to protect retailers from incurring the cost of returns management and much more. A few features of WareIQ that make it one of the best Shiprocket alternative in India: Does not have any minimum order requirementsOffers a pan-India network of warehouses and fulfillment centersOffers cost-effective and transparent pricingProvides customisable branded tracking facilitiesOffers customisable packaging services Vertically integrated fulfillment platform to unify OMS & WMS [signup] FedEx Source FedEx is a global conglomerate that focuses on providing eCommerce fulfillment, supply chain, and shipping solutions across multiple sectors such as retail, consumer goods, electronics, and healthcare. Currently based in Memphis, Tennessee, FedEx currently provides shipping services to more than 220 countries across the world and equips retailers with the ability to synchronize their orders across multiple platforms in a single location in addition to warehouse and inventory management. A few features of FedEx that make it one of the best Shiprocket alternatives are: Provides a global network of servicesOffers a variety of integrations with multiple selling platformsHas an intuitive and easy-to-operate platformOffers a comprehensive delivery networkProvides fast delivery and reverse logistics services DHL Source DHL, which is an acronym for Dalsey, Hillblom, and Lynn, is a courier and shipping solutions provider that was pioneered in and is currently based in Germany. The company is renowned around the world for its courier services and warehousing solutions and it currently operates in more than 220 countries. Its distribution arm provides door-to-door delivery and freight forwarding services through air and sea. A big advantage that DHL provides to eCommerce retailers is its ability to seamlessly clear customs and other challenges that may arise during international distribution and also provides insurance on every package. A few features of DHL that make it one of the best Shiprocket alternatives are: Offers a centralised technology platform for order fulfillment, inventory management, and other eCommerce operationsProvides next-day delivery services in more than 80 cities in IndiaHas a wide variety of B2C & B2B eCommerce servicesOffers efficient logistics managementProvides integration and optimisation of inventory across sales channels Vamaship Source Vamaship is primarily a shipping aggregation and logistics company that was founded in 2016 and is currently headquartered in Mumbai, Maharashtra. It currently operates in more than 200 countries across the world and helps businesses ship their goods at the cheapest possible rates through air, land, and sea and also enables them to automate many of their shipping processes to make them faster and more efficient. It also provides users with a consolidated platform to manage shipping partners and shipping-related tools. A few features of Vamaship that make it one of the best Shiprocket alternatives are: Offers a choice of multiple shipping partnersOffers integrations with multiple online selling platforms such as Magento, Shopify, Amazon and many more Provides a centralised platform for tracking inventory and order details Provides a tool to instantly compare prices of multiple shipping aggregators to help retailers choose the cheapest oneHas a document manager that consolidates shipping documents in a searchable format Aramex Source Aramex is a worldwide courier, logistics and shipping provider that is currently based in Dubai, UAE. Founded in 1982, Aramex operates in many countries globally and provides order fulfillment services to eCommerce companies. In addition to this, it also offers marketplace integrations with platforms such as Shopify, Martjack, ShopGo and many others, warehouse and inventory management and many other specialized services such as label stitching and creation of price tags for clothing companies and packaging and kitting services, that can be purchased for an additional price. A few features of Aramex that make it one of the best Shiprocket alternatives are: Offers integrations with multiple platformsOperates in more than 58 countries worldwideProvides customer care to more than 370 locations in IndiaOffers same-day delivery servicesProvides management of facilities ShipKaro Source Since ShipKaro’s inception in 2017, it has offered shipping aggregation services for eCommerce retailers who need efficient order management. Headquartered in Gurgaon, the company also enables businesses to automate and tailor shipping processes according to their desired outcomes. It also provides services such as label printing, bulk upload or orders, customizable delivery timings, and much more. A few features of ShipKaro that make it one of the best Shiprocket alternatives are: Offers partnerships with more than 14 local and international shipping servicesProvides integrations with multiple eCommerce selling platforms such as eBay and FlipkartEnables users to avail of discounted shipping prices and provides a tool for comparing them to other servicesSyncs order information from multiple order management platforms for seamless order processingOffers detailed tracking of orders Rakuten Source Rakuten is a multinational eCommerce fulfillment company that was founded in Tokyo in 1997 and is also currently headquartered there. Often called the “Amazon of Japan”, the company offers a variety of services including shipping, packaging, kitting, reverse logistics, and much more. It also offers tracking of shipping analytics for firms to be able to analyse and improve shipping practices to increase profit margins and reduce delivery timelines. They also operate a service specifically meant for small and medium-sized businesses known as XParcel. A few features of Rakuten that make it one of the best Shiprocket alternatives are: Provides customized services for eCommerce companiesOffers synchronized marketing solutionsProvides same-day and next-day shipping in the USOperates specialised fulfillment centersProvides kitting and subscription box services Shipyaari Source Shipyaari is an Indian eCommerce logistics service and shipping aggregator that was founded in 2013 and is currently headquartered in Mumbai, Maharashtra. One of its unique features is its ability to handle high-volume orders from large companies. The company offers a choice of multiple shipping partners and eCommerce integrations in addition to providing detailed cash-back guarantee schemes. A few features of ShipKaro that make it one of the best Shiprocket alternatives in India are: Offers partnerships with 10 courier services that cover more than 25,000 pin codesProvides integrations to eCommerce selling platforms such as WooCommerce, Shopify and MagentoOffers a software solution that takes care of inventory management, order fulfillment and delivery servicesEnables customers to track orders through API integrationsOffers additional facilities such as RTO reduction, data analytics and NDR management ShipMonk Source ShipMonk was founded in 2014 and is currently headquartered in Fort Lauderdale, Florida, United States. With its central focus being on making technology-based eCommerce solutions as accessible as possible, the company also offers services such as pick and pack solutions, packaging facilities, inventory and warehouse management, customer care, and much more. It operates more than 100 virtual stores and also provides dedicated managers to each customer to assist them with the onboarding process. A few features of ShipMonk that make it one of the best Shiprocket alternatives are: Provides an online billing portal for customersAssists in automating warehouse processesConsists of a vast number of customisation & branding optionsOffers tax benefits and reduced pricing for bulk importersDoes not have a setup or inventory receiving fee Fulfillment by Amazon (FBA) Source Amazon is synonymous with eCommerce retail and fulfillment. Its first-party fulfillment services, known as Fulfillment by Amazon (FBA) pioneered the order fulfillment revolution when it was launched in 2006. Amazon uses its status to provide the best facilities it can such as operating a vast number of fulfillment centers worldwide, offering free shipping to customers, picking and packing services, returns management, and much more. It also enables retailers to limit their expenses by providing free warehousing, free order processing, and much more. However, retailers have to keep in mind that it can only be used to fulfill orders that are placed on Amazon and a few other select eCommerce selling platforms. A few features of Fulfillment by Amazon (FBA) that make it one of the best Shiprocket alternatives are: Has no minimum order requirementsTakes care of all customer inquiries, refunds, and returnsCan fulfill orders on select external selling channelsUtilises inventory pooling to group similar products from different retailersOffers free shipping to customers Feature Comparison Table of Competitors of Shiprocket [Updated 2024] [table id=29 /] Suggested Read: 10 Best Prozo Alternatives & Competitors Offering eCommerce Fulfillment and Shipping Services in 2024 Conclusion: Why is WareIQ the Best Shiprocket Alternative in India in 2024? The sheer competitiveness due to the number of companies providing 3PL eCommerce fulfillment services is enormous. These companies constantly seek to provide new and improved services at lower prices to differentiate themselves from their competitors. This greatly benefits existing and aspiring eCommerce retailers because they can take their choice of companies that perfectly align with their values and requirements. Although Shiprocket is one of the biggest shipping aggregators in India, there are many areas where it is surpassed by the competition. If you are looking for Shiprocket alternatives, you don’t need to look beyond WareIQ. WareIQ seeks to differentiate itself through the use of technology by providing innovative solutions to the various eCommerce challenges that retailers face, at the most cost-effective and transparent pricing in the industry. WareIQ is a growing competitor to Shiprocket, like Shiprocket it acts like a shipping aggregator but also provides end-to-end fulfillment services to eCommerce sellers & D2C brands in India, so that businesses can focus only on their core revenue metrics while WareIQ takes care of their entire operations & logistics. The major differentiator from Shiprocket is WareIQ's vertically integrated fulfillment platform that unifies OMS & WMS and syncs inventory in real-time. eCommerce sellers don't have to face the issue of a lag of 12-14 hours for their inventory status to sync from OMS to WMS if they choose WareIQ as their 3PL fulfillment partner. Some of the other important and distinct features of WareIQ include: Nationwide Network of Fulfillment Centers and Dark stores Provides a simple plug & play setup with no minimums requirementsOffers integrations with Amazon Seller Flex, Myntra, Flipkart Assured & other eCommerce selling platformsProvides regional sourcing hubs to reduce first-mile expensesProvides in-house warehouse management Enhanced Inventory Management and Network Planning Offers best-in-class AI models for sales forecasting and thresholds for auto-replenishmentProvides grouping of products based on type (regular, non-regular, seasonal etc.) to improve sales conversions Vertically Integrated Technology Fulfillment Stack Offers integrations with 20+ top selling channels and D2C platformsOffers integrations with hyperlocal, regional, and national courier services, encompassing more than 27,000 pin codesProvides a single unified tech stack for WMS and OMS App Store With Downloadable Applications to Increase Productivity Enables RTO Shield which provides 100% protection RTOsEnhances the post-purchase experience through customised branded trackingProvides notifications on order status to customers through email, SMS, and WhatsappAssists in generating customer feedback Ultra-Fast Delivery With WareIQ Rush Provides same-day delivery with no distance-based billing or minimum order requirements Increases revenue conversion by up to 30%Provides near-zero RTO%Offers NDR & COD verification via WhatsappReduces Cost per Shipment (CPS) Shiprocket Alternatives: FAQs What is Shiprocket?Shiprocket is a shipping aggregation company that was founded in 2012 and is headquartered in Delhi. Its main offering is providing a choice of multiple shipping companies to retailers, who can choose which one they want to partner with based on their own circumstances. What is the main goal of 3PL fulfillment companies?The primary objective of 3PL fulfillment companies is to provide a range of eCommerce services including order fulfillment, inventory management, shipping and distribution at more cost-effective prices than their competitors in order to attract customers. What factors should retailers consider before making a decision when choosing a shiprocket alternative?There are multiple factors that retailers should consider before partnering with a 3PL fulfillment company which have been listed below:- Business requirements- Financial capabilities- Services offered by the company- Pricing offered by the company- Reviews from prior customers What are some alternatives to Shiprocket?1. ShypLite2. WareIQ3. EasySHip What are the top Shiprocket competitors in 2024?It’s difficult to determine all the competitors to Shiprocket in 2023 as the e-commerce market is constantly changing and new players are emerging. However here are our top recommendations;1. WareIQ2. ClickPost3. ShipKaro Why is ultra-fast delivery important?Providing ultra-fast delivery such as same-day and next-day delivery can enable companies to offer a unique selling point (USP) to their customers. Consumers have become accustomed to fast delivery and if a company doesn’t offer it, they could lose out on customers to their competitors. What sets WareIQ apart from Shiprocket & other 3PL companies?WareIQ’s core business is eCommerce fulfillment for enabling same & next day delivery for eCommerce & D2C brands who sell online. It provides end to end fulfillment services with its pan India network of fulfillment centers & dark stores and partnership with all the major shipping/courier through which eCommerce sellers can store inventory closest to their customers in any of WareIQ’s FCs & reach their customers faster through their preferred shipping/last mile delivery partner.WareIQ emphasises the implementation of technology at every step of the fulfillment process. Our custom WMS, app store and integrations with multiple selling platforms enable users to automate and enhance their operations to make them faster and more efficient. WareIQ enhances post purchase experience through its features & solutions like branded tracking, RTO shield, shipping/fast delivery badges, customer feedback etc. which are all accessible by customers in 1 location called WareIQ’s app store.

February 08, 2023

NimbusPost vs Shiprocket vs WareIQ: Which is the Best eCommerce Fulfillment Company for Sellers in 2024?

Order fulfillment is one of the most complex and important procedures in the entire eCommerce industry. Without a comprehensive and efficient fulfillment process in place, eCommerce companies run the risk of not delivering a good enough experience to their customers, which can result in a backlash against the company by existing and prospective consumers. To avoid this risk, you can always opt to partner with a 3PL fulfillment company. Explosive growth has not just taken place in the eCommerce industry as a whole but also in order fulfillment providers. Observing the increased amount of local and international players in the market, enterprising companies have sought to provide a solution to their requirements by providing exceptional features at competitive prices. The result is that you are spoiled for choice when it comes to which eCommerce fulfillment provider you seek to partner with. In this blog, we will go through 3 of the best options - NimbusPost vs Shiprocket vs WareIQ - by giving you important details about each and comparing their features, services, and pricing. Let's get started. About WareIQ Source WareIQ is a homegrown eCommerce fulfillment company that is one of the fastest growing in the country. It was founded in 2019 and is currently headquartered in Bangalore. Seeking to use advanced technology to tackle a wide variety of eCommerce issues and requirements, the company provides many value-added services, such as an app store, RTO Shield, specialised storage facilities, and more, along with its conventional list of facilities, such as a nationwide network of fulfillment centers, a custom WMS, ultra-fast delivery and much more. The company also offers highly flexible and transparent pricing, owing to the fact that there are no minimum order requirements and sellers can simply opt and pay for the amount of storage space and other facilities they need, which can always be upgraded according to future requirements. Some of the primary reasons to partner with WareIQ are listed below: It provides a nationwide network of fulfillment centers and dark stores scattered in most major locations across the country and has smart inventory placement that enables you to store your inventory in the most suitable location based on factors such as demand and proximity to transport facilities.It has a custom WMS that aids in inventory management as well as integrating with multiple eCommerce marketplaces, such as Amazon, Flipkart, eBay, and more, and consolidates your order and inventory data across all of them and provides real-time updates to any changes that might occur.It offers ultra-fast same-day and next-day delivery through a partnership with more than 12 shipping aggregators and will always assign the fastest and most cost-effective option to every order.It provides an RTO Shield that offsets any negative implications caused by returns by ensuring every product and taking care of the entire reverse logistics process.It has a custom app store with multiple easily-downloadable apps that enhance the productivity of various business functions, such as generating customer feedback and providing shipping badges that indicate delivery speeds. [contactus_lilgoodness] About Shiprocket Source Being one of India's top shipping aggregators, Shiprocket was founded in 2012 and is presently headquartered in Delhi. Its main service is to let online merchants choose the delivery provider of their choice based on their own goals and other factors. Additionally, the organisation offers a variety of automations for different business operations. Over 200,000 orders are currently placed each day on Shiprocket. More than 200 different countries are represented in the company's customer base. The business also provides connections with significant eCommerce platforms such as Amazon and Flipkart, and provides other services like cost estimation and order management, among others. Some of the primary reasons to partner with Shiprocket are listed below: It offers a choice between more than 17 shipping companies and allows you to manage and consolidate your order and logistics data through a simple interface.It provides a custom shipping rate calculator that can assist you in figuring out which courier partner is providing the best and cheapest service for specific orders based on metrics such as distance, product dimensions, and more.It offers integrations with multiple eCommerce marketplaces and allows you to access all your data through a single dashboard.It provides a combined platform to analyse and keep track of important order-related details, so you can easily monitor your success rates and find areas that need to be improved.It offers additional facilities, such as opting for insurance on every parcel and printing services for shipping labels, which make it a one-stop solution for most shipping and distribution requirements. About NimbusPost Source NimbusPost is primarily a shipping and logistics company that was founded in 2018 and is currently headquartered in Gurgaon, Haryana. The company’s core offering is consolidating distribution and courier services so that its partners will have easy access to the best shipping and fulfillment facilities. One of the company's main goals is to help eCommerce retailers make well-informed decisions by providing all the information they need at their fingertips. By using technology to bridge the gap between automated processes and on-ground activities, NimbusPost is able to provide exceptional facilities at competitive rates. The company provides shipping solutions both domestically and internationally. Some of the primary reasons to partner with Shiprocket are listed below: It has an existing customer base that exceeds 60,000 online sellers. This ensures that they have enough experience to tackle any unforeseen challenges that could occur.It currently covers more than 29,000 pin codes and operates in more than 196 countries, which will ensure that it is able to deliver orders to even the most remote locations without a hassle.It offers an AI-enables allocation engine that is able to assign the best courier partner for every order based on criteria such as distance, product dimensions and more.It provides a comprehensive post-shipping experience to assist with feedback generation and post-purchase communication, among other services.It has a nationwide warehouse network that is certified by Amazon Flex and Flipkart Smartbuy which helps with inventory storage and shipping preparation for every order. Shiprocket vs NimbusPost vs WareIQ: 10 Main Differences in Services and Facilities NimbusPost vs Shiprocket vs WareIQ: Core Offering WareIQ: The primary offering of WareIQ is using technology and AI to provide order fulfillment, inventory management, product storage, eCommerce shipping, and last-mile delivery to eCommerce retailers. The company can integrate with more than 20 online marketplaces and provides a custom WMS to consolidate all order and inventory data in a single dashboard.NimbusPost: Like Shiprocket, NimbusPost’s primary offering is also centered around shipping aggregation by consolidating distribution partners so that their customers can easily choose the best option. It also provides fulfillment facilities such as eCommerce warehouses and last-mile delivery.Shiprocket: The primary offering of Shiprocket is providing retailers with a choice of shipping partners by aggregating all their courier partners in an easily-selectable format. It also provides automation for various shipping processes. NimbusPost vs Shiprocket vs WareIQ: Customer Onboarding Time WareIQ: WareIQ has swift customer onboarding that happens in just 7 days.NimbusPost: NimbusPost also offers quick onboarding but again, the timeline is not mentioned by them.Shiprocket: Shiprocket provides fast onboarding, but the exact speed isn’t specified. NimbusPost vs Shiprocket vs WareIQ: Pricing WareIQ: In comparison to its rivals, WareIQ offers more affordable pricing, as well as cost-effective features like no additional deposits and billing as per usage. Additionally, customers don't need to spend additional money on external WMS and shipping software because WareIQ provides all of these facilities in-house.NimbusPost: NimbusPost offers a variety of different pricing plans and also provides completely customized shipping that has varying charges depending on the specifications of the model.Shiprocket: Shiprocket provides cost-effective rates for their distribution facilities compared to industry standards and their customers can also take advantage of discounts of up to 50%. NimbusPost vs Shiprocket vs WareIQ: Technological Features WareIQ: WareIQ prides itself on its broad use of technological features to enhance its eCommerce services. The company offers facilities such as a custom WMS, order tracking facilities through Whatsapp, email, and SMS, a central dashboard to get real-time updates across all platforms, and much more.NimbusPost: NimbusPost offers advanced technological solutions that assist with efficient and secure shipping, such as an AI-enabled fraud detector, a recommendation engine, simple integrations with courier partners and eCommerce marketplaces, shipping automations, cloud-based customer support, and much more.Shiprocket: Shiprocket provides technological facilities such as automated shipping services, NDR management, a recommendation engine, SMS notifications, and order tracking services. NimbusPost vs Shiprocket vs WareIQ: App Store WareIQ: In order to enhance the fulfillment experience that retailers are able to provide to their customers, WareIQ offers an intuitive, well-designed and simple-to-navigate app store with a full catalog of easily-downloadable apps. These apps combine branded tracking solutions, recommendations to increase efficiency in various areas, order notifications, RTO insurance, and customer feedback in a single location.NimbusPost: NimbusPost does not offer its own app store or offer any app support. It does however offer API integrations.Shiprocket: Shiprocket also does not provide an app store or offer support for first-party apps. It only provides API integrations. NimbusPost vs Shiprocket vs WareIQ: Services Offered WareIQ: WareIQ provides many conventional eCommerce services, such as product storage, inventory management, same-day, and next-day delivery, WMS software, a pan-India distribution network, order tracking, and more. It also offers value-added services, such as customized packaging, FBA preparation, Flipkart preparation, Seller Fulfilled Prime, Nykaa fulfillment, and much more.NimbusPost: NimbusPost offers many services, including automated shipping, a choice of shipping carriers, an AI-powered fraud detector, a recommendation engine, a warehouse network, international shipping facilities, and much more. Shiprocket: Shiprocket provides a vast array of facilities, such as no minimum shipment requirements, zero monthly fees, packaging facilities, API integrations, prepaid COD, and much more. NimbusPost vs Shiprocket vs WareIQ: Integrations WareIQ: WareIQ offers multiple eCommerce marketplace integrations through its custom WMS with platforms such as Amazon, Flipkart, Meesho, and Myntra, among others. Integrations with website builders, such as Magento, Shopify, WooCommerce, and more, are also enabled. This enables users to track their order and inventory data across platforms, get real-time updates and manage orders once they are confirmed.NimbusPost: NimbusPost offers integrations with multiple leading website builders such as Shopify, Etsy, WooCommerce, and more. The company also provides integrations with various courier partners so you can monitor important orders and shipping-related information. Shiprocket: Shiprocket enables integrations to most of the main worldwide fulfillment platforms such as Amazon, Magento, Shopify, and others. This provides perks such as being able to track orders across platforms, manage your inventory, syncing important information, and much more. NimbusPost vs Shiprocket vs WareIQ: Unique Selling Point (USP) WareIQ: In order to provide solutions at every level of the supply chain, WareIQ offers a full-stack technology platform. Customers can choose the exact services they need, starting with warehousing, inventory management, packaging, order tracking, shipping, and everything in between.NimbusPost: NimbusPost provides a seamless and efficient shipping and distribution experience by consolidating courier partners, providing integrations with selling platforms and automating various shipping processes.Shiprocket: Shiprocket seeks to offer cost-effective shipping solutions to a wide audience and make efficient distribution facilities easily accessible. The company offers a large number of integrations and automation. NimbusPost vs Shiprocket vs WareIQ: Packaging WareIQ: WareIQ provides retailers with the choice of custom packaging where they can customize every aspect of their containers and boxes, standard packaging, and WareIQ-themed packaging.NimbusPost: NimbusPost does not offer customisable packaging facilities.Shiprocket: Shiprocket provides branded packaging facilities as per the requirements of its customers. NimbusPost vs Shiprocket vs WareIQ: Cold Storage Facilities WareIQ: WareIQ provides cold storage facilities in most fulfillment centers.NimbusPost: NimbusPost does not provide cold storage facilities in their warehouses.Shiprocket: Shiprocket does offer cold storage facilities in select warehouses. You May Like: ithink logistics vs shiprocket vs wareiq NimbusPost vs Shiprocket vs WareIQ: Feature Comparison Summary Table [Updated 2024] [table id=54 /] Conclusion: What Makes WareIQ the Best Choice for eCommerce Fulfillment Among NimbusPost, Shiprocket, and WareIQ? Having a competent fulfillment partner that uses the latest technology and provides the best facilities can take a severe amount of strain away from you and your business. Order fulfillment is one of the most important tasks in eCommerce as it ensures that customers get what they pay for and is often the determining factor as to whether they will choose to purchase from your business again or switch over to a competitor. NimbusPost vs Shiprocket vs WareIQ is a difficult choice because each company has their own special features and core offerings. However, because both NimbusPost and Shiprocket are mainly shipping aggregation companies, they lack some of the value-added services that make WareIQ such a good option for almost any eCommerce task. We recommend partnering with WareIQ because it offers the most diverse feature set at the most competitive prices. We guarantee that you won’t be disappointed. WareIQ is an up-and-coming eCommerce fulfillment provider that was pioneered in 2019 and currently offers some of the best services in the industry. Some of WareIQ’s premier offerings are listed below: Inventory Storage: We provide a nationwide fulfillment center and dark store networkWarehouse Management: We provide a custom WMS that automates many warehouse procedureseCommerce Marketplace Integrations: You can integrate with more than 20 online selling platforms, such as Amazon, eBay, Flipkart and moreProductivity Enhancement: We offer a custom app store with multiple appsReturns Management: We handle reverse logistics and protect you from the negative impacts of returnsBranded Tracking: We provide branded tracking pages that can convey information to your customers in an attractive way.Customized Packaging: We offer customizable packaging that can be personalised according to your liking.Ultra-Fast Delivery: We provide exceptional same-day and next-day delivery servicesChoice of Shipping Aggregator: We provide a choice of more than 12 shipping companiesShipping Badges: We provide Prime-like shipping badges that indicate delivery speed NimbusPost vs Shiprocket vs WareIQ FAQs When and where was NimusPost founded?NimbusPost was founded in 2018, in Gurgaon, Haryana. When and where was Shiprocket founded?Shiprocket was founded in 2012 in Delhi. What services should you look for in a 3PL partner?3PL partners are responsible for a vast amount of important eCommerce tasks. Some of the main services that you should look for are listed below:- Order fulfillment- Inventory management- Warehouse network- Ultra-fast delivery- Flexible pricing policies What is the difference between shipping aggregators and 3PL fulfillment companies?The main solution provided by shipping aggregators is consolidating many shipping companies to provide the best option to their customers. Alternatively, 3PL fulfillment companies provide shipping aggregation services in addition to multiple other solutions, such as product storage, inventory management, packaging services and more. Does WareIQ have any minimum order requirements?No, WareIQ does not impose any minimum order requirements. You can simply opt and pay for the facilities you need and you can always edit your plans in the future. Why should an eCommerce and D2C brand choose WareIQ as fulfillment partner over NimbusPost and Shiprocket in 2024?eCommerce brands today are focusing on optimizing performance across 3 primary drivers: sales, order delivery, and inventory. Keeping these 3 parameters in mind, online sellers should choose WareIQ over Nimbus Post and Shiprocket in 2024.WareIQ has worked with 500+ top brands including top enterprises & Marketplace bestsellers like Piramal, Future Group, Aditya Birla Group, Kama Ayurveda, TCNS clothing, etc. to enable multi-channel selling and cart abandonment rate reduction leading to growth in revenue. WareIQ has enabled same/next-day delivery with RTO insurance and has also enabled smooth and hassle-free returns and exchange processes. WareIQ’s inventory planning program using AI-based inventory optimization is also helping brands with ensuring high-selling SKUs are always available in stock to avoid any kind of sales loss.Nimbus Post mostly caters primarily to entry-level players with order volumes of less than 5000 per month. Shiprocket’s core business is also shipping aggregation, but they have now ventured into fulfillment services too. While WareIQ has a unified multi-channel fulfillment platform that can work as OMS+WMS+Shipping platforms, Shiprocket doesn't have a unified fulfillment platform.

February 08, 2023

Shipkaro vs Shiprocket vs WareIQ: 10 Major Differences to Help You Choose the Best 3PL Fulfillment Company in 2024

In the current eCommerce landscape, providing basic order fulfillment services doesn’t cut it. With larger companies researching and introducing new technologies and features on a rapid basis, smaller companies are constantly playing catch up, and more often than not, they cannot afford to compete. Since eCommerce shoppers have become accustomed to these conveniences, such as flexible return policies, same-day shipping, comprehensive order tracking, and more, the onus is on eCommerce companies to adapt and ensure that they offer these facilities, to maintain and enhance the satisfaction of their customers. If they are not capable or willing to adopt cutting-edge services, they risk losing customers to competitors that are. We understand that not every company has the financial and technological resources at their disposal to make such services possible but fret not. This is where 3PL fulfillment companies come into even the playing field. By consolidating advanced technology and trending services, they are able to offer retailers the boost that they may have been lacking. In this blog, we will compare 3 of the best options currently available - Shipkaro vs Shiprocket vs WareIQ - and help you decide which would be the best one for you. Introduction to WareIQ Source WareIQ started out in Bangalore, Karnataka, in 2019 with the goal of offering a comprehensive fulfillment infrastructure that was widely available to every eCommerce retailer across the country. They have emerged as one of the fastest-expanding fulfillment companies in India and offer one of the most expansive service catalogs in the industry. Whether it is 3PL logistics services, such as order fulfillment, shipping aggregation, and last-mile delivery, or storage facilities, such as a pan-India fulfillment center network, custom packaging, and more, WareIQ is filled to the brim with all sorts of eCommerce solutions. To make this happen, the company uses advanced technology, such as an in-house WMS, multiple marketplace integrations, custom apps that can be connected externally, and much more. This makes it one of the best all-in-one solutions on the market. Some key points that make WareIQ worth considering among Shipkaro vs Shiprocket vs WareIQ are listed below: It provides intelligent inventory placement suggestions to store inventory in proximity to high-demand localities and significant transportation hubs. It also has a nationwide network of fulfillment centers.Its WareIQ Rush platform offers lightning-fast same-day and next-day shipping. Additionally, it provides dark storefronts that facilitate hyperlocal delivery in less than 30 minutes.It offers a tailored WMS that helps with inventory control and allows real-time updates regarding inventory levels and order data from various channels and fulfillment center locations, all in one dashboard.It offers total return management and an RTO Shield, which protects every SKU from the adverse effects of returns and lowers associated expenses.It has connections with over 12 of the largest shipping companies in the nation and automatically chooses the least expensive and fastest choice for each delivery. [contactus_uth] Introduction to Shipkaro Source Since its establishment in 2017, Shipkaro has provided shipping aggregation services to eCommerce businesses that need efficient order management. The Gurgaon-based business also enables businesses to automate and tailor shipping processes to achieve their desired outcomes. Additionally, it provides services like label printing, personalized delivery timetables, bulk order syncing and many more. The company also provides international shipping solutions across the globe and claims to offer the lowest shipping prices in the industry with no setup fees required upfront. Some key points that make Shipkaro worth considering among Shipkaro vs Shiprocket vs WareIQ are listed below: It is able to synchronise order tracking data from multiple order management channels to simplify the processing of orders and have access to important information across platforms in a central location.It provides accurate order tracking facilities for every order to ensure that customers are kept in the loop regarding every development.It helps customers benefit from bulk discounts and also provides a tool to compare charges to those of rival companies, which helps them understand how much money they are saving.It can connect directly with other eCommerce marketplaces, such as Flipkart and eBay, to make order management as seamless as possible across all online selling channels.It has partnered with more than 14 national and foreign distribution companies to provide a wide range of options for both domestic and international shipping. Introduction to Shiprocket Source Shiprocket is a homegrown shipping aggregation firm that has been at the forefront of eCommerce distribution services in India. Its headquarters have been based in Delhi since 20212, the year it was founded. As a shipping aggregator, its primary services include combining courier services to give its partners a more streamlined selection, automating various distribution and logistics facilities and establishing linkages with various online markets. Additionally, it offers value-adding services like purchase management across multiple online marketplaces and cost estimation, which helps retailers better understand the total cost of their transactions. The company currently operates in more than 200 countries and has an order volume of more than 200,000 orders a day. Some key points that make Shiprocket worth considering among Shipkaro vs Shiprocket vs WareIQ are listed below: You can select up to 17 delivery providers from its user-friendly interface, which also allows you to manage and consolidate your order and logistics data.It helps you immediately assess your success rates and identify areas that require improvement thanks to the comprehensive technology platform it provides.It offers a customised shipping rate calculator that is based on factors, such as product qualities, distance to the customer's location, and more, which will help you identify which distributor is offering the best and most affordable service for specific orders.It is one of the most comprehensive shipping platforms available right now and provides value-added services like the ability to print mailing labels and coverage for every SKU.It can interact with many eCommerce marketplaces and offers a central dashboard to track and examine all your shipment, order, and inventory information. Shipkaro vs Shiprocket vs WareIQ: Key Distinctions in Their Facilities and Services Shipkaro vs Shiprocket vs WareIQ: Core Offering WareIQ: The main service provided by WareIQ is eCommerce fulfillment, which makes use of its technology-based solutions like online integrations, a machine learning-powered forecasting system for smart inventory placement, an internally-built WMS that can monitor and send real-time alerts across eCommerce selling platforms and fulfilment center locations, and accessibility to an India-wide network of fulfilment centres and last-mile delivery services.Shipkaro: Shipkaro’s key offering is shipping aggregation and offers most of the conventional facilities that are associated with it, such as integrations with multiple carriers, international and domestic shipping, bulk order discounts and much more.Shiprocket: The primary offering of Shiprocket is shipping aggregation, which entails organising a number of shipping companies so that their clients can make informed decisions. The business uses a recommendation engine enabled by AI to aid with this. The main objective of the company is to make quick and effective delivery affordable for a large audience. Shipkaro vs Shiprocket vs WareIQ: Customer Onboarding Time WareIQ: The complete customer onboarding process is carried out within 7 days.Shipkaro: Shipkaro does not provide dedicated customer onboarding support.Shiprocket: Shiprocket provides speedy customer onboarding, but there isn’t an official duration given by the company. Shipkaro vs Shiprocket vs WareIQ: Pricing WareIQ: WareIQ imposes lower prices than its rivals and offers cost-saving features like paying based on usage and no initial deposits. It allows customers to avoid spending extra money on third-party WMS and shipping solutions because it already has internal solutions for these particular uses.Shipkaro: Shipkaro has multiple pricing plans and subscriptions. The base model does not impose any monthly payments but instead, charges ₹32 per 500 grams, which, despite the company’s claims, is far from the most affordable option in the market.Shiprocket: The base membership rate for Shiprocket is ₹20 for every 500 grams of goods, with other payment alternatives available. You can also add particular services that you need to your membership. Shipkaro vs Shiprocket vs WareIQ: Technological Features WareIQ: In addition to providing fulfilment services, WareIQ also aspires to be known for its cutting-edge technology platform. It provides sophisticated technology, including an internal WMS, extensive order monitoring software with email, Whatsapp and SMS updates, automated restocking triggers, a control panel with a dashboard view so users can track and review crucial analytics and much more.Shipkaro: Shipkaro offers standard technological solutions, such as integrations with multiple shipping carriers and online selling platforms, automated order syncing, a price comparison tool, automated logistics management, shipment tracking and much more.Shiprocket: An NDR control, an AI-generated recommendation engine, SMS notifications, order monitoring, automated shipping processes and many other crucial facilities are just a few of the technology-based services that Shiprocket offers to its clients. Shipkaro vs Shiprocket vs WareIQ: App Store WareIQ: In order to improve the fulfilment experience for sellers and their customers, WareIQ offers an app store with a simplified UI that has a wide variety of apps in various categories. These apps combine functions, such as suggestions to strengthen efficiency in multiple business facets, branded order tracking services, shipping badges, order updates, spurring customer feedback and more, all within a single online store.Shipkaro: Shipkaro does not provide an app store or support for any 3rd-party apps.Shiprocket: Shiprocket offers in-house apps and API connections. It does not, however, particularly provide an app store or support for third-party applications. Shipkaro vs Shiprocket vs WareIQ: Services Offered WareIQ: WareIQ offers services for a wide range of business needs, including B2B fulfillment and B2C fulfillment, FBA preparation services, ultra-fast delivery, branded packaging, Flipkart preparation, an internal WMS, an India-encompassing fulfillment center network, Nykaa fulfillment, SKU management, branded order tracking and much more.Shipkaro: Shipkaro offers a vast array of services in addition to shipping aggregation, such as automated logistics management, scheduled pickup of goods, order tracking, integrations with multiple shipping companies and eCommerce marketplaces, COD cycle support, delivery to 15,000-plus pin codes, bulk order uploading and much more.Shiprocket: Along with its shipping aggregation services, Shiprocket also provides packaging facilities, prepaid cash-on-delivery, no purchase minimums, no monthly fees, API integrations and a variety of additional services. Shipkaro vs Shiprocket vs WareIQ: Integrations WareIQ: WareIQ offers WMS connections to website builders like Shopify, Magento, WooCommerce, and others in addition to various well-known online selling channels like Flipkart, Amazon, and eBay, among others. Customers can easily migrate and import data across all these platforms, manage their inventory, and keep track of orders.Shipkaro: Shipkaro offers multiple integrations with shipping carriers, such as Delhivery, Aramex, BlueDart, and more, as well as online selling platforms, such as Amazon, Flipkart, and StoreHippo, among others.Shiprocket: Shiprocket integrates with the majority of the major online marketplaces, including eBay, Amazon, Flipkart, Shopify, and more, to accurately monitor and analyse data in one place. Shipkaro vs Shiprocket vs WareIQ: Unique Selling Point (USP) WareIQ: WareIQ offers a filled-to-the-brim technological platform in order to tackle requirements at every stage of the supply chain. Customers can select the precise services they require, starting with order tracking, product storage, packaging, inventory management and shipping, among many others.Shipkaro: Shipkaro provides many useful value-added features that enhance its shipping aggregation facilities and make it easier for sellers to simply sign up and ship their products using the fastest and most effective carriers.Shiprocket: Shiprocket's shipping aggregation services, which are readily available to eCommerce sellers in bulk at affordable prices and make use of cutting-edge technology, are its main selling feature. Shipkaro vs Shiprocket vs WareIQ: Customised Packaging WareIQ: With WareIQ, sellers may benefit from customised packaging, where every aspect of the unpackaging process, including the brand logo, design, materials, and dimensions can be customised to their tastes.Shipkaro: Shipkaro does not offer customizable packaging facilities.Shiprocket: Shiprocket does provide customised packing, where various parcel components can be customised to meet the needs of their clients. Shipkaro vs Shiprocket vs WareIQ: Cold Storage Facilities WareIQ: WareIQ provides cold storage in a number of its fulfillment centers across its whole network.Shipkaro: Shiprocket does not provide cold storage in any capacity.Shiprocket: Shiprocket provides cold storage in certain fulfillment center locations. Related Article: Clickpost vs Shiprocket vs WareIQ Shipkaro vs Shiprocket vs WareIQ: Feature Comparison Table [table id=62 /] Conclusion: What Makes WareIQ the Best Choice Among Shipkaro vs Shiprocket vs WareIQ in 2024? The determining factor of whether customers choose to make repeat purchases from your business or choose one of your competitors is often the order fulfillment experience that they have. A single delay, sub-standard packaging, damaged product, or incorrect item sent can leave a long-lasting negative impression on any customer and can also cause tangible harm to your business in the form of poor online feedback and a high rate of returned goods. Conversely, a positive delivery experience can leave customers raving about your company to their friends and colleagues and will make them consider your company when they need to purchase a similar item again. This will enhance your reputation, sales figures, and profit margins. Therefore, making the right decision between Shipkaro vs Shiprocket vs WareIQ is more important than it seems. While all companies offer tremendous value for money, WareIQ is our pick for the variety of services it offers, use of advanced technology to curtail any unforeseen circumstances, and its flexible pricing plans that are available. WareIQ is a Bangalore-based eCommerce fulfillment company that offers a large suite of eCommerce solutions. Some of the key ones are listed below: We offer a SaaS system for AI-powered inventory administration that keeps your inventory at the appropriate levels and minimises understocking and overstocking issues.We provide aid with reverse logistics and provide an RTO Shield that guards against any damage from returns for every product.We provide a variety of custom packaging choices, allowing you to change the theme, materials, design, and more to fit your tastes.We have a dedicated team of knowledgeable customer service representatives who are available round-the-clock to respond to client inquiries.We make it possible for you to select and pay for the services you desire, and since we don't have a minimum order restriction, you can always upgrade or modify your subscriptions in response to your future requirements. Shipkaro vs Shiprocket vs WareIQ: FAQs When and where was Shipkaro founded?Shipkaro was founded in 2017 in Gurgaon, Haryana. Does Shipkaro offer a pan-India fulfillment network?No, Shipkaro does not provide in-house product storage facilities. Does WareIQ offer shipping aggregation?Yes, WareIQ offers a choice of more than 12 of the largest shipping companies in the country and tells you which is the quickest and cheapest alternative for every order. In addition to shipping aggregation, what other services does Shipkaro offer?Shipkaro offers multiple facilities in addition to shipping aggregation. They are listed below:- Scheduled order pickup- Multiple integrations- COD cycle support- Automated logistics management- A pin code coverage of more than 15,000 Does WareIQ provide storage facilities?Yes, WareIQ has a pan-India network of fulfillment centers and dark stores and also provides specialised features, such as cold storage facilities, a custom WMS and more, to aid in efficient storage and inventory management. Which is the best 3PL fulfillment solution among Shiprocket, Shipkaro and WareIQ for eCommerce? Shipkaro is a shipping aggregator for eCommerce business and doesn't provide end to end fulfillment solution. It also caters primarily to entry-level players with order volumes of less than 3000 per month. Shiprocket's core business is also shipping aggregation, but they have now ventured into fulfillment services too. However, WareIQ is a Y-Combinator backed eCommerce fulfillment company, which is a trusted fulfillment partners of 500+ brands in India, across all segments - entry, mid-market and end enterprises. It has pan India network of seller flex compliant fulfillment centers and a strong shipping network with partnerships with 30+ shipping partners. You should choose WareIQ among Shiprocket, Shipkaro and WareIQ, if you are looking for end to end fulfillment services. But, you can choose any of the 3 if you are looking for shipping aggregators.

February 08, 2023

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