WareIQ | Up to Speed | Latest Product Updates & News | Newsletter Issue #2

WareIQ | Up to Speed | Latest Product Updates & News | Newsletter Issue #2

July 28, 2022

We are back with another issue of Up to Speed. Catch all the latest product updates and feature releases here!

Table Of Contents
  1. New Releases & Latest Updates
  2. WareIQ Merchant Platform Features to Optimize Performance

New Releases & Latest Updates

WareIQ Shipping Badges now available on Shopify App Store

Product Newsletter 2_Shipping Badges on Shopify

Now you can install WareIQ Shipping badges directly from the Shopify Appstore in just a few clicks!

WareIQ provides a variety of shipping badges available to display fast shipping timelines and boost online conversions.

Actionable business insights at your fingertips

Product Newsletter 2_Analytics

Deeper, more direct analytical insights are now readily available for inventory planning, network design & shipping operations. Get quick updates on critical metrics such as RTO, state-wise shipping, Out-of-stock/Under-stock inventory, SKU segmentation, warehouse placement, etc.

Get quick RTO details to fasten inventory refurbishment

Product Newsletter 2_RTO Management

Get the exact details behind your RTO orders and make inventory refurbishment hassle-free and quick. Avoid missing out on any incoming orders with this newest update.

New Blue Dart & Shadowfax reverse-leg integrations

Product Newsletter 2_Courier Integrations

Increase the footprint by servicing a larger set of pin codes for reverse pickups with our new Blue Dart and Shadowfax reverse-leg logistics, now integrated with our shipping engine.

WareIQ Merchant Platform Features to Optimize Performance

Know what your customers think about your brand with WareIQ Customer Feedback App

Product Newsletter 2_Customer Feedback App

With our Customer Feedback app, brands can analyze their brand image, monitor feedback & respond to escalations in real-time, and get access to a 360-degree customer dashboard. Visit WareIQ App Store to know more

Leverage our shipping labels to boost brand awareness & recognition

Product Newsletter 2_Shipping Labels

With our shipping labels, put your brand into the spotlight, and improve your brand awareness and recognition levels.

WareIQ Up to Speed

Up to Speed is WareIQ’s monthly product newsletter, encompassing all product releases, updates and feature launches. Subscribe to the newsletter to get stay ‘up to speed’ with the latest happenings and offerings from WareIQ.

You can also subscribe to the same on our LinkedIn handle: WareIQ Up to Speed

Supercharge your fulfilment with WareIQ now, contact our team.

Related Posts

Minimize Marketplace Claims Rejections with WareIQ’s New Returns QC Solution

Minimize Marketplace Claims Rejections with WareIQ’s New Returns QC Solution

Now you can rescue your brand margins from the impact of rising marketplace claims rejections. We are thrilled to announce the general release of our Returns QC solution that will allow sellers to access all the required image/video proofs on our tech platform in a few clicks.  No need to struggle with complex systems or wait endlessly for your warehouse operator to send you blurry CCTV footage that barely shows vital details like shipping labels and product attributes. What problem is this solving? 1) High Marketplace Claims Rejection Rate Rejections on Marketplace claims have increased more than 2X since last year. Marketplaces need image and video proof which are conclusive. 2) Unclaimed Rejections Lowering Profitability Unclaimed return claims completely wipe away the brand margins every month! 3) Complex Media Proof Capture & Retrieval Getting video/image proof from FCs is time-taking (2-5 days), and prone to error due to inconclusive image/video quality from CCTV footage Our Solution 1) WareIQ Returns QC App for HD Footage Capture Warehouse executives capture HD footage of returned items using our mobile app, reducing claims rejection due to low-quality footage used as proofs 2) WareIQ Tech Platform as System of Record Our platform logs real-time returns data and centralizes all media evidence from the QC app for easy access and retrieval during claims filing 3) Scan-based Error-free Returns Processing Handheld scanning devices for real-time updates during processing returns, and reducing data errors See our Returns QC App in action https://youtu.be/Sk5IwcqhcoY

August 23, 2023
Latest Updates for a Smoother & More Efficient Shipping Experience

Latest Updates for a Smoother & More Efficient Shipping Experience

We are pleased to announce updates to our WareIQ Panel that will simplify the shipping experience and make it more efficient. Here are the key updates. Simplified Courier Management Our clients now have the option to activate and deactivate courier accounts from their panel itself. By activating a specific courier, users can manage shipping using that courier. Similarly, deactivating a courier will disable any shipping options configured using this courier on the WareIQ panel. This update makes courier activation and deactivation much more seamless and easier to manage. View Courier Serviceability with Shipping Charges Easily For Single Orders Users can now view courier options along with shipping charge details, providing better visibility when selecting a courier for their orders. For Bulk Orders When selecting multiple orders, serviceability by couriers and respective shipping charges will be displayed. If some orders are unserviceable by a courier, users can process the servicable orders first and then process unserviceable orders with alternative courier options later, without the hassle of reselecting orders. Ship Directly Based on Shipment Weights Configured Users can now directly specify the dead weight and dimensions of a parcel to ship a product without having to manage it against the shipment. This new update expedites the shipping allocation process by allowing direct shipment without specifying product weights. We believe that these updates will enhance the overall experience of our users and help them manage your shipments more effectively and easily.

March 21, 2023
New Recharge Packs with WareIQ Interact for SMS & WhatsApp Notifications

New Recharge Packs with WareIQ Interact for SMS & WhatsApp Notifications

Introducing WareIQ's New Prepaid Wallet System for WareIQ Interact - our comprehensive customer communication solution. We are transitioning from postpaid notification billing to a prepaid wallet system. This new system will enable our clients to have better control over their communications and ensure a seamless delivery experience to the end customers. With the new prepaid wallet system, businesses will need to select a usage-based plan and recharge their wallet based on the chosen package to send notifications to their customers. Here are the recharge plans for SMS and WhatsApp communications: SMS Communications: Base Plan: INR 700, covers 2,000 SMSRegular Plan: INR 3,000, covers 10,000 SMSEnterprise Plan: INR 5,000, covers 20,000 SMS WhatsApp Communications: Base Plan: INR 1,200, covers 1,000 WhatsApp messagesRegular Plan: INR 5,000, covers 5,000 WhatsApp messagesEnterprise Plan: INR 10,000, covers 12,500 WhatsApp messages All prices are exclusive of applicable taxes. 'Order Shipped' notification will be provided as a complimentary message for each order, regardless of the recharge pack selected. Any additional communications availed per order will be adjusted based on the recharge packs chosen. There is no expiry of the recharge packs, and businesses can do multiple recharges to increase their eligible limits as needed. This new update will help eCommerce businesses who have partnered with us get a higher degree of cost control, flexibility, and transparency.

March 20, 2023